Total 3,503 Full-time it analyst job vacancies in Hong Kong

The Head, IT Applications & Engineering is accountable for the end-to-end delivery, performance, stability, and evolution of the organisation’s application landscape across core insurance systems, CRM and customer-servicing platforms, customer-facing digital channels, and integration and API layers.

The primary purpose of this role is to ensure that enterprise systems and custom-built digital capabilities are well-architected for scalability, efficiently delivered, and sustainably operated to support business growth in a regulated insurance environment.

We are seeking a strategic leader who can lead the team through a critical business growth phase. He/she should demonstrate a combination of strong technical leadership and enterprise application experience (e.g. with policy administration and CRM systems).The ideal candidate should also have experience in building or transforming teams from a reactive, change-request driven culture into a high-performing, innovative and product-oriented engineering one.

POSITION ACCOUNTABILITIES

Technical Leadership & Architecture

-               Provide hands-on leadership across application design, architecture and engineering best practices

-               Guide teams in building scalable, secure, and high-performance systems

-               Review, validate and challenge technical designs while coaching software engineers on best practices

Enterprise Applications Ownership

-               Oversee the design, build / customisation and enhancement of core insurance systems, CRM and customer-servicing platforms, customer-facing digital channels, andintegration and API layers

-               For enterprise systems and SaaS platforms, ensure optimal balance between configuration and customisation

-               Build and maintain application roadmaps aligned to business priorities

-               Identify opportunities for system optimisation, technical debt reduction and cost-efficiency improvements

AI Enablement & Innovation

-               Build engineering capacity for innovation and product development (including AI and automation) and modernizing existing technology stack

-               Drive adoption of AI-enabled development practices and tooling across the SDLC

-               Support gradual transition towards a product squad operating model

Engineering Execution and Resource Planning

-               Define and implement delivery processes (agile cadence, sprint planning, backlog management)

-               Establish and manage release schedules and CI/CD pipelines

-               Track and report delivery performance metrics (lead time, defects, throughout)

-               Establish and enforce engineering standards and best practices of code quality and peer reviews, CI/CD and test automation standards

-               Define engineering roadmaps and plan resource allocation across multiple projects

Team Leadership and Change Agility

-               Lead and manage software engineering teams, focused on a balanced strategy to build internal engineering capabilities and leveraging external (offshore)capabilities

-               Coach, mentor and develop engineering managers and developers.

- Identify capability gaps and implement training and promote professional development within the team, emphasizing the growth and advancement of team members
-               Foster anengineering culture of strong ownership, collaboration and continuousimprovement

-               Navigate complex change management processes, fostering a culture of agility

Strategic Vendor Management

-               Manage vendor relationships and contract negotiations to optimize value, performance, and risk mitigation.

-               Manage delivery and performance of vendors and integration partners, which includes tracking vendor performance against SLAs and contractual obligation.

-               Manage vendor’s upgrade and roadmap alignment, prevent over-customisation and vendor lock-in.

Stakeholder Management & Alignment

-               Partner closely with business, product, and executive stakeholders to align on priorities and outcomes

-               Translate complex business requirements into scalable technical solutions

QUALIFICATIONS AND EXPERIENCE

Qualifications

-               Bachelor degree in Computer Science, Information Technology, Information Systems, Computer or Software Engineering, or a related technical discipline.

-               Relevant professional certifications such as Project Management Professional (PMP),Certified ScrumMaster (CSM) or other relevant credentials are advantageous.

Experience

-               15 - 20years of experience in software engineering, application delivery, with strong progression into leadership roles

-               Strong background in modern architecture (e.g. microservices / API design, cloud-native development, integration patterns such as REST, messaging, event-driven)

-               Demonstrated experience leading and scaling engineering teams. Prior experience with leading offshore teams is advantageous.

-               Strong technical foundation with previous hands-on experience as a technology architect, able to make strategic decisions grounded in deep architectural understanding.

-               Exposure to AI/ML or AI-enabled development practices is highly preferred

-               Experience working with enterprise platforms (CRM systems such as Salesforce, Dynamics)

-               Experience working in direct insurance environments with understanding of policy lifecycle, underwriting workflows, claims processing is preferred.

-               Experience working in regulated environments with strong appreciation of technology risk management, segregation of duties, audit and compliance requirements is advantageous.

Key Competencies & Attributes

-               A problem solver who is hands-on, pragmatic, and delivery-focused

-               Comfortable to do hands-on coding and engage developers at code, design and architecture levels

-               Strong systems thinking and architectural mindset

-               Able to operate effectively in lean, fast-paced and ambiguous environments

-               Comfortable driving change and challenging status quo constructively

-               Able to drive cross-functional collaboration

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide technical support and troubleshooting on network, system, hardware and software at HQ and Sites
• Assist in set up of new PCs and install and manage software on PCs
• Perform system administration and user account management
• Perform procurement, installation and maintenance of the IT infrastructure (hardware and software)
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Identify opportunities for improvement and contribute to ongoing improvement processes
• Maintenance of system licenses, warranties and any other support agreements.
• Development and maintenance of IT documentation including Asset management and tracking

Main Responsibilities:

• Calculate and invoice demurrage and voyage-related claims incurred for each voyage, promptly with required documentation in accordance with the terms and conditions of the governing charter party
• Negotiate effectively to pursue collections of outstanding demurrages and claims escalation
• Liaise with Shipping Operators and/ or Master and/ or Agent for missing information or documentation and follow up proactively
• Record demurrage and claims and ensure compliance with electronic filing process
• Prepare weekly and monthly demurrage reports Track, highlight and provide feedback on unfavourable clauses to Freight Traders
• Develop solid relationships with internal and external stakeholders in order to maintain smooth collection of outstanding claims, including traveling to meet external stakeholders, if necessary
• Collate relevant correspondences for Legal Counsel or P&I Club review on claims that need to be turned over for legal recovery
• Evaluate validity of claims and take initiative to stay updated on new rulings, new clauses, how Charter party provisions are changing, etc. through seminars and relevant industry events

Requirements:

• Minimum 5 years of relevant working experience in the Tanker or Oil & Gas Trading industry.
• Strong understanding of the various charter parties, commercial contracts, laytime and demurrage provisions and the terminology associated with the petroleum industry.
• Strong understanding of all time-related and post-deal claims.
• Strong analytical and communication skills Self-motivated, Positive minded, Resolution focused.
• Good knowledge of Shipping Operations and/or Law.

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.

• Minimum 2 years of experience in an EDI Analyst or related role.

• Basic understanding of EDI standards, particularly UN/EDIFACT.

• Basic knowledge of EDI communication protocols such as SFTP, and AS2.

• Experience in the Shipping or Logistics industry is an advantage.

• Hands-on experience with IBM ITX (IBM Transformation Extender) is a plus.

Job Overview

We are seeking a Business Analyst to support operationa lsystems and business processes within a large-scale resort servicesenvironment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across resort services applications and operational platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate business needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between business users and technical teams

Resort Services Systems Support

• Support resort services operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support operational workflows related to guest services, bookings, service requests, scheduling, or related resort operations
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support testing, deployment, and post-implementation stabilization activities
• Participate in defect analysis, root cause investigation, and operational issue resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support user training and knowledge transfer activities where required

Stakeholder Management

• Coordinate with operations users, vendors, and IT stakeholders
• Provide regular updates on project progress, operational issues, and risks
• Support continuous improvement initiatives across resort services operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and enterprise applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, resort operations, guest services, or entertainment environments
• Exposure to booking, service management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a Business Analyst to support operational systems and business processes within a large-scale attractions and entertainment environment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across attractions-related applications and platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate operational needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between operations users and technical teams

Operations Systems Support

• Support attractions operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support ticketing, guest operations, scheduling, access control, or related operational workflows
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support system testing, deployment, and post-implementation activities
• Participate in defect analysis, root cause investigation, and incident resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support training and knowledge transfer activities for business users

Stakeholder Management

• Coordinate with operations teams, vendors, and internal IT stakeholders
• Provide regular updates on project progress, risks, and operational issues
• Support continuous improvement initiatives across attractions operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and business applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in attractions, hospitality, entertainment, or large-scale operations environments
• Exposure to ticketing, access management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are looking for a proactive Information Security professional to support enterprise IT security operations and infrastructureinitiatives across regional environments. This role will focus on strengthening cybersecurity operations, monitoring security threats, supporting incident response activities, and maintaining secure network infrastructure within a multinational environment.

The ideal candidate should possess hands-on experience in networking and cybersecurity administration, with the ability to work independently while supporting regional security initiatives.

Key Responsibilities

Cybersecurity Operations & Monitoring

• Monitor security alerts and events through SIEM and security monitoring platforms
• Investigate and respond to cybersecurity incidents and security breaches
• Support vulnerability assessment and remediation activities
• Assist in implementing endpoint and network security solutions across regional offices

Infrastructure & Network Support

• Support daily administration of enterprise IT and network infrastructure
• Maintain network and security configurations to ensure system reliability and compliance
• Troubleshoot infrastructure and connectivity issues across corporate environments
• Participate in infrastructure enhancement and security improvement projects

Project & Regional Support

• Support regional IT security initiatives and deployment activities
• Work closely with internal stakeholders across different countries and teams
• Assist with documentation, operational support, and other assigned tasks
• Occasional regional travel may be required for project implementation or support activities

Requirements

• Diploma or Degree in Information Technology, Cyber Security, Networking, or related discipline
• Minimum 3 to 5 years of experience in network administration or cybersecurity operations
• Familiarity with SIEM monitoring, incident response, and vulnerability management
• Good troubleshooting and problem-solving skills in network and security environments
• Able to work effectively both independently and within a team environment
• Comfortable communicating with users and stakeholders across different backgrounds and regions
• Strong sense of responsibility with the ability to work in a fast-paced environment
• Good verbal and written communication skills in English

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job scopes

• Pro-active partnering role as a trusted financial advisor to the businesses to resolve strategic and operational challenges.
• Perform month end close processes to ensure accuracy and completeness of our financials.
• Preparation of financial performance reports and insightful commentaries to track and drive business performance and enable strategic and operational decisions.
• Preparation of financial reports and presentations for senior management and stakeholders.
• Ownership and accountability for timeliness, data accuracy and process adaptation as needed in delivery of various Regional Reporting data sets and reports to various stakeholders.
• Participation in cross functional project work to help drive the strategic agenda.

Job requirement

• Bachelor’s Degree in Finance, Accountancy or in any related majors.
• At least 2-3 years of relevant experience in preparing financial reports.
• Good to have experience in Banking.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Data Analytics

• Spearhead the design and execution of end-to-end data analytics strategies.
• Develop and manage automated data pipelines and ETL workflows.
• Perform data cleaning, preprocessing, and validation to maintain high data accuracy and integrity.
• Utilize advanced statistical and data mining techniques to analyze extensive healthcare datasets.
• Build and maintain interactive dashboards with user-friendly visualizations tailored for non-technical stakeholders.
• Deliver in-depth analytics to support clinical research and quality improvement projects, especially in areas like chronic disease management (e.g., diabetes, kidney disease, asthma).
• Create predictive models and deploy machine learning solutions, including large language models (LLMs).
• Collaborate with clinical teams to integrate Patient-Reported Outcome Measures (PROMs) into existing care processes.
• Work closely with GTO and AIO teams to improve data visibility and accessibility.
• Design and apply LLM-based solutions to streamline and optimize patient care pathways.

Data Quality & Monitoring

• Conduct regular validation to ensure the integrity and consistency of datasets.
• Detect and interpret key trends, patterns, and insights from healthcare data.
• Establish and maintain robust data quality assurance and validation protocols.
• Generate and present clear, data-driven reports and visualizations to stakeholders.
• Ensure all data visualizations are user-centric and accessible to non-technical users.
• Liaise with cross-functional teams to gather and address their specific data requirements.

Data Governance & Protection

• Implement stringent data security policies and access controls.
• Supervise data standardization and quality management initiatives.
• Ensure adherence to data privacy laws such as PDPA and HBRA.
• Develop secure protocols for safe data exchange and collaborative access.
• Promote ethical AI usage and ensure responsible deployment of LLM technologies.

Key Requirements

• Bachelor’s degree in a quantitative field (e.g., Computer Science, Data Analytics, Statistics)
• Minimum of 2 years’ experience in healthcare analytics or a similar field.
• Strong programming skills in Python, R, and SQL.
• Hands-on experience with data visualization platforms such as Tableau, Power BI, or TIBCO Spotfire.
• Proficiency with cloud analytics environments, especially Databricks.
• Solid foundation in statistical methods, including predictive modeling, A/B testing, and time-series analysis.
• Skilled in deploying and fine-tuning AI/ML models, including LLMs, within healthcare contexts.
• Experience working with cloud providers, particularly AWS.
• Familiarity with container technologies like Docker and Kubernetes.
• Experience using modern web frameworks such as Streamlit, NextJS, and TypeScript.
• Proficient in REST API development using frameworks like FastAPI.
• Understanding of database design, with hands-on experience using tools like SQLAlchemy.
• Capable of working with large and complex datasets.
• Proficient in using Git for version control and collaborative coding.
• Strong grasp of CI/CD pipelines and DevSecOps best practices.
• Knowledge of medical terminology and healthcare IT systems.
• Demonstrated ability to manage stakeholders and drive successful project outcomes.
• Excellent analytical thinking and problem-solving capabilities.
• Effective communicator with strong presentation, writing, and interpersonal skills.
• Highly detail-oriented, with a commitment to accurate data handling and analysis.
• Able to convert business challenges into technical data solutions.
• Team-oriented, proactive, and capable of thriving under time constraints.
• Comfortable working both independently and collaboratively in dynamic environments.

To apply, please visit www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Overview

We are a Singapore listed company seeking a candidate to join our Investment team. This role presents an excellent opportunity for someone passionate about finance and investments to gain valuable experience in research, analysis, and investment decisions. This role is results driven and will offer ample autonomy and opportunities for personal and entrepreneurial development, with potential for advancement into a leadership role

Responsibilities

●   Member of Investment Committee

●   Work collaboratively with team members to brainstorm investment ideas, discuss research findings, and contribute to investment strategy discussions

●   Conduct research and analysis of market trends, industry reports, and individual securities to identify opportunities to support decision-making process

●   Monitor investment portfolio and provide updates

●    Over time, take on greater ownership of investment processes, with a pathway to a senior or leadership role based on performance and initiative

Qualifications & Experience

●    Minimum5 years’ experience in reputable investment management roles, ideally within the financial services industry in a large organisation and preferably registered with MAS

●   High level of integrity, professionalism, and commitment to ethical conduct

●   Demonstrated ability to take initiative and operate independently, with strong potential for leadership

Benefits

●   Competitive salary and performance-based incentive

●   Reasonable flexibility with working hours and working schedule

●   Clear pathway to a leadership role for candidate who demonstrate strong performance and initiative