Total 113 Junior Executive it analyst job vacancies in Hong Kong

Kertih Terminals Sdn. Bhd (KTSB) is a joint venture company between PETRONAS Chemicals Group Bhd (40%), Dialog Equity Sdn Bhd (30%) and Vopak Terminals Penjuru Pte Ltd (30%). KTSB is a service oriented logistics company in providing centralized tankage facilities for various petrochemical plants at PETRONAS Petroleum Industrial Complex in Kertih, Terengganu Darul Iman, Malaysia. KTSB was incorporated on 5th April 1997 and we have employed more than 160 employees to manage and operate our 42 storage tanks with the total capacity in excess of 400,000 cubic meters. With excellent prospects for long-term stability and growth, the company invites qualified individuals to apply for the following position based in Kerteh, Terengganu:-

INFORMATION TECHNOLOGY (IT) EXECUTIVE 

Job Role Summary:-

Responsible for the day-to-day operation, maintenance, and support of KTSB IT systems and infrastructure, ensuring high availability, reliability, security, and compliance. Supports 24-hour terminal operations through hands-on IT services, infrastructure management, vendor coordination, and operational governance.

Expected Level of Proficiency:-

Minimum Qualification/Education

Bachelor’s degree in relevant field such as Accounting, Finance, Business Studies, Economics or a related field or Diploma in Information Technology, Computer Science, Networking or equivalent.

 Experience

At least 5 years’ experience in ICT for degree holder or 10–12 years relevant IT experience for diploma holder, preferably in terminal, industrial, or oil & gas environments.

Specialized Knowledge & Skills

•          IT operations, servers, networks, cloud services, and cybersecurity controls

•          Incident, problem, change management (MOC)

•          Root Cause Analysis / Root Cause Failure Analysis (RCA / RCFA)

•          Internal & external audits including ISO certifications

•          IT procurement processes (PR, PO, invoice verification)

•          Vendor management and documentation control

•          HSE awareness in hazardous and 24-hour operational environments

Key Accountabilities:-

• Provide daily operational support and preventive maintenance for IT systems, networks, servers, and end-user devices.
• Act as primary IT support contact for employees, contractors, and operational teams Maintains company ledgers and daily financial transactions.
• Implement IT security controls, access management, and compliance with company IT policies.
• Manage internal and external IT audits, including ISO certification audits and corrective action tracking.
• Execute IT procurement administration including PR raising, PO coordination, invoice verification, and Finance liaison.
• Manage and participate in Management of Change (MOC) processes for IT systems and infrastructure.
• Conduct or support RCA/RCFA for IT incidents and system failures.
• Coordinate outsourced IT vendors and service providers.
• Maintain IT documentation, asset registers, configuration baselines, and licensing records
• Support IT projects, upgrades, system migrations, and infrastructure improvements.
• Ensure compliance with HSE requirements during all IT activities

Only shortlisted candidates will be notified.

Perks & Benefits :-

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance
• Paid training and development

Kertih Terminals Sdn. Bhd (KTSB) merupakan sebuah syarikat usaha sama antara PETRONAS Chemicals Group Bhd (40%), Dialog Equity Sdn Bhd (30%) dan Vopak Terminals Penjuru Pte Ltd (30%). KTSB merupakan sebuah syarikat logistik berorientasikan perkhidmatan dalam menyediakan kemudahan tangki berpusat untuk pelbagai loji petrokimia di Kompleks Perindustrian Petroleum PETRONAS di Kertih, Terengganu Darul Iman, Malaysia. KTSB telah diperbadankan pada 5 April 1997 dan kami telah menggaji lebih daripada 160 pekerja untuk mengurus dan mengendalikan 42 tangki simpanan kami dengan jumlah kapasiti melebihi 400,000 meter padu. Dengan prospek yang cemerlang untuk kestabilan dan pertumbuhan jangka panjang, syarikat ini mempelawa individu yang berkelayakan untuk memohon jawatan berikut yang berpangkalan di Kerteh, Terengganu:-

EKSEKUTIF TEKNOLOGI MAKLUMAT (IT)

Ringkasan Peranan Kerja:-

Bertanggungjawab untuk operasi, penyelenggaraan dan sokongan harian sistem dan infrastruktur IT KTSB, memastikan ketersediaan, kebolehpercayaan, keselamatan dan pematuhan yang tinggi. Menyokong operasi terminal 24 jam melalui perkhidmatan IT secara langsung, pengurusan infrastruktur, penyelarasan vendor dan tadbir urus operasi.

Tahap Kemahiran yang Dijangkakan:-

Kelayakan Minimum/Pendidikan

Ijazah Sarjana Muda dalam bidang berkaitan seperti Perakaunan, Kewangan, Pengajian Perniagaan, Ekonomi atau bidang berkaitan atau Diploma dalam Teknologi Maklumat, Sains Komputer, Rangkaian atau setaraf.

Pengalaman

Sekurang-kurangnya 5 tahun pengalaman dalam ICT untuk pemegang ijazah atau 10–12 tahun pengalaman IT yang berkaitan untuk pemegang diploma, sebaik-baiknya dalam persekitaran terminal, perindustrian atau minyak & gas.

Pengetahuan & Kemahiran Khusus

• Operasi IT, pelayan, rangkaian, perkhidmatan awan dan kawalan keselamatan siber

• Pengurusan insiden, masalah, perubahan (MOC)

• Analisis Punca Akar / Analisis Kegagalan Punca Akar (RCA / RCFA)

• Audit dalaman & luaran termasuk pensijilan ISO

• Proses perolehan IT (PR, PO, pengesahan invois)

• Pengurusan vendor dan kawalan dokumentasi

• Kesedaran HSE dalam persekitaran operasi berbahaya dan 24 jam

Akauntabiliti Utama:-

• Menyediakan sokongan operasi harian dan penyelenggaraan pencegahan untuk sistem IT, rangkaian, pelayan dan peranti pengguna akhir.
• Bertindak sebagai penghubung sokongan IT utama untuk pekerja, kontraktor dan pasukan operasi. Mengekalkan lejar syarikat dan transaksi kewangan harian.
• Melaksanakan kawalan keselamatan IT, pengurusan akses dan pematuhan dengan dasar IT syarikat.
• Mengurus audit IT dalaman dan luaran, termasuk audit pensijilan ISO dan penjejakan tindakan pembetulan.
• Melaksanakan pentadbiran perolehan IT termasuk pengumpulan PR, penyelarasan PO, pengesahan invois dan perhubungan Kewangan.
• Mengurus dan mengambil bahagian dalam proses Pengurusan Perubahan (MOC) untuk sistem dan infrastruktur IT.
• Menjalankan atau menyokong RCA/RCFA untuk insiden IT dan kegagalan sistem.
• Menyelaras vendor dan penyedia perkhidmatan IT yang disumber luar.
• Mengekalkan dokumentasi IT, daftar aset, garis dasar konfigurasi dan rekod pelesenan
• Menyokong projek IT, naik taraf, migrasi sistem dan penambahbaikan infrastruktur.
• Memastikan pematuhan dengan keperluan HSE semasa semua aktiviti IT

Hanya calon yang disenarai pendek sahaja akan dimaklumkan.

Faedah & Keistimewaan :-

• Elaun (upah perjalanan, pengangkutan, dll.)
• Aktiviti pasukan tetap
• Insurans perubatan
• Latihan dan pembangunan berbayar

Job Responsibilities : 

• Analyze data & do market research
• Make cold call & arrange meet up with potential customer
• Update & analyze report of cold call activities
• Prepare sales quotation (New Sales / Renewal)
• Communicate with vendor for best pricing
• Follow-up with customer confirmation on the quotations to close sales
• Must able meet the sales target (Quarterly)

Job Requirements :

•  Passionate about IT, technology & digital solutions
•  Sales experience is a bonus — fresh graduates are encouraged to apply
• Strong communication skills, proactive & performance-driven
•  Able to work independently and consistently meet targets

Why Join Us?

• Basic Salary from RM3,500 (commensurate with experience)
• Unlimited commission – the more you close, the more you earn
• Clear career progression with long-term growth opportunities
• Comprehensive training in IT solutions & sales strategies
• Professional, supportive & fast-paced work environment
• Enjoy flexible work-from-anywhere arrangement in KL / Selangor , with commitment to submit daily reports and attend in-person meetings twice a month

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Tanggungjawab Kerja:

• Menganalisis data & melakukan kajian pasaran
• Buat panggilan sejuk & aturkan pertemuan dengan bakal pelanggan
• Kemas kini & analisis laporan aktiviti panggilan sejuk
• Sediakan sebut harga jualan (Jualan Baharu / Pembaharuan)
• Berhubung dengan penjual untuk harga terbaik
• Susulan dengan pengesahan pelanggan mengenai sebut harga untuk menutup jualan
• Mesti dapat memenuhi sasaran jualan (Suku Tahunan)

Keperluan Kerja:

• Berminat dengan IT, teknologi & penyelesaian digital
• Pengalaman jualan adalah bonus — graduan baru digalakkan untuk memohon
• Kemahiran komunikasi yang baik, proaktif & berorientasikan prestasi
• Mampu bekerja secara bebas dan konsisten mencapai target

Mengapa Sertai Kami?

• Gaji Pokok dari RM3,500 (sepadan dengan pengalaman)
• Komisen tanpa had – lebih banyak anda tutup, lebih banyak anda perolehi
• Kemajuan kerjaya yang jelas dengan peluang pertumbuhan jangka panjang
• Latihan komprehensif dalam penyelesaian IT & strategi jualan
• Persekitaran kerja yang profesional, menyokong & pantas
• Nikmati pengaturan kerja fleksibel dari mana-mana sahaja di KL / Selangor, dengan komitmen untuk menghantar laporan harian dan menghadiri mesyuarat secara bersemuka dua kali sebulan

職位說明 ：

1. 對指派的項目或產品執行各種類型的測試，包括功能測試、API 測試和/或可用性測試。
2. 支援並參與性能測試和自動化測試活動。
3. 執行測試活動，包括測試案例設計、測試程式準備、測試資料建立和測試執行。
4. 透過測試事件報告識別並記錄測試過程中發現的缺陷
5. 追蹤並跟進已報告的缺陷，以確保及時解決、關閉或採取適當的緩解措施。
6. 定期向經理報告所分配專案或產品的測試進度、問題、風險和整體品質狀況。
7. 根據既定標準、最佳實踐以及審計或合規要求，準備和維護測試交付物。
8. 與開發人員、業務分析師和其他利害關係人合作，以明確需求、重現問題並提高整體產品品質。
9. 依公司安排，履行其他職責。

職位要求：

1. 候選人必須至少擁有電腦科學或資訊科技或相關領域的學士學位，和/或相關的專業認證。
2. 至少2年軟體測試/品質保證或相關領域的工作經驗。
3. 對軟體測試生命週期和結構化測試流程有深入的了解。
4. 具備較強的分析和解決問題的能力，良好的表達能力，以及較高的英語和馬來語書面和口頭溝通能力。
5. 對程式語言、網路或系統基礎設施有基本了解者優先考慮。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Job Responsibilities : 

• Analyze data & do market research
• Make cold call & arrange meet up with potential customer
• Update & analyze report of cold call activities
• Prepare sales quotation (New Sales / Renewal)
• Communicate with vendor for best pricing
• Follow-up with customer confirmation on the quotations to close sales
• Must able meet the sales target (Quarterly)

Job Requirements :

•  Passionate about IT, technology & digital solutions
•  Sales experience is a bonus — fresh graduates are encouraged to apply
• Strong communication skills, proactive & performance-driven
•  Able to work independently and consistently meet targets

Why Join Us?

• Basic Salary from RM3,500 (commensurate with experience)
• Unlimited commission – the more you close, the more you earn
• Clear career progression with long-term growth opportunities
• Comprehensive training in IT solutions & sales strategies
• Professional, supportive & fast-paced work environment
• Enjoy flexible work-from-anywhere arrangement in KL / Selangor , with commitment to submit daily reports and attend in-person meetings twice a month

工作職責：

• 分析數據並進行市場調查
• 進行陌生拜訪並安排與潛在客戶見面
• 更新並分析陌生拜訪活動報告
• 準備銷售報價單（新銷售/續約）
• 與供應商溝通，取得最優價格
• 跟進客戶確認報價，以完成銷售。
• 必須能夠完成銷售目標（季度）

職位要求：

• 對IT、技術和數位解決方案充滿熱情
• 有銷售經驗者優先考慮－我們也歡迎應屆畢業生申請。
• 溝通能力強，積極主動，績效導向。
• 能夠獨立工作並持續達成目標

為什麼要加入我們？

• 基本工資3500令吉起（視經驗而定）
• 佣金無上限－成交越多，收入越高。
• 清晰的職涯發展路徑與長期發展機會
• 全面的IT解決方案與銷售策略培訓
• 專業、互助且快節奏的工作環境
• 在吉隆坡/雪蘭莪享受靈活的遠距辦公安排，但需承諾每日提交報告並每月參加兩次線下會議。

Job Responsibilities : 

• Analyze data & do market research
• Make cold call & arrange meet up with potential customer
• Update & analyze report of cold call activities
• Prepare sales quotation (New Sales / Renewal)
• Communicate with vendor for best pricing
• Follow-up with customer confirmation on the quotations to close sales
• Must able meet the sales target (Quarterly)

Job Requirements :

•  Passionate about IT, technology & digital solutions
•  Sales experience is a bonus — fresh graduates are encouraged to apply
• Strong communication skills, proactive & performance-driven
•  Able to work independently and consistently meet targets

Why Join Us?

• Basic Salary from RM3,500 (commensurate with experience)
• Unlimited commission – the more you close, the more you earn
• Clear career progression with long-term growth opportunities
• Comprehensive training in IT solutions & sales strategies
• Professional, supportive & fast-paced work environment
• Enjoy flexible work-from-anywhere arrangement in KL / Selangor , with commitment to submit daily reports and attend in-person meetings twice a month

Job description:

Role Overview

The IT Project Assistant (Junior) will support application projects and system implementation initiatives across the organization. This role is ideal for candidates with experience in application support, basic SDLC understanding, and exposure to business analysis and system integration. A basic development background (front-end or scripting) or DevOps/Linux server exposure on any cloud platform is an advantage, but not mandatory. Where technical experience is limited, stronger skills in business analysis, requirements gathering, UAT, and system integration will be emphasized.

You will work closely with business users, vendors, and internal IT teams to support project delivery, coordinate UAT, and assist in resolving system issues.

Key Responsibilities

• Project Coordination & Support
• Assist Project Manager / IT Lead in planning and tracking project activities, timelines, and deliverables.
• Coordinate meetings, prepare minutes, and follow up on action items with stakeholders and vendors.
• Support documentation of project status, risks, and issues.
• Business Analysis & Requirements
• Work with business users to gather and document business and functional requirements.
• Support process analysis and mapping of current vs. future-state workflows.
• Assist in preparing Business Requirement Documents (BRD), user stories, and acceptance criteria.
• SDLC & System Implementation
• Participate in activities across the SDLC, including requirements, design discussions, testing, deployment preparation, and post-implementation support.
• Support system integration efforts by coordinating with vendors and internal teams, ensuring data and process flow across systems.
• Assist in preparing configuration documents, change requests, and deployment checklists.
• Testing & UAT Coordination
• Coordinate User Acceptance Testing (UAT), including test planning, test case preparation, and user scheduling.
• Support execution of test cases, logging of defects, and tracking of defect resolution with vendors and internal teams.
• Assist in ensuring systems meet business requirements before go-live.
• Application Support & Issue Resolution
• Serve as a liaison between business users and IT/vendors to log, track, and resolve system issues.
• Analyze user issues, perform initial troubleshooting, and provide workarounds or escalate to relevant teams.
• Contribute to knowledge base / FAQ documentation for recurring issues and user guides.
• Data Analysis & Reporting
• Support data extraction and analysis using Excel and basic SQL/Python (Pandas) where applicable.
• Assist in preparing operational and project-related reports, dashboards, and performance metrics.
• Analyze system usage, incident trends, or process data to identify opportunities for improvement.

Responsibilities

• Engage stakeholders and business units to gather, analyze, and document business requirements, processes, and pain points.
• Develop clear process workflows, use cases, user stories, user guides, and functional specifications.
• Conduct Proof of Concept (POC) initiatives using system to validate business solutions and processes.
• Facilitate collaboration between business and technical teams, ensuring requirements are clearly understood and effectively implemented.
• Support change management activities to drive successful adoption of new systems and processes.

Requirements

• Min Diploma/ Degree in IT or Business Management/ Analytics
• Min 1 to 3 years of relevant experience in Business Analysis
• Candidates without experience are welcome to apply as training will be provided

All qualified applicants, please send in your resume to:

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

A Junior IT Support Engineer provides technical assistance and support to end-users, ensuring the smooth operation of computer systems and networks. Key responsibilities include :

- Technical Support:

- Troubleshoot and resolve technical issues related to hardware, software, and network systems

- Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently

- System Maintenance:

- Perform routine maintenance tasks, such as software updates, patches, and system checks

- Assist in the deployment and configuration of new hardware and software

- Problem-Solving:

- Identify and diagnose technical problems, providing timely and effective solutions

- Collaborate with senior IT staff to resolve complex technical issues

- Documentation:

- Document technical issues, resolutions, and procedures for future reference

- Maintain accurate records of IT assets, software licenses, and system configurations

- User Support:

- Provide training and guidance to end-users on the use of IT systems and applications

- Develop and maintain user documentation and guides

Requirements and Skills:

- Education: ITE/Diploma in Computer Science, Information Technology, or a related field

- Technical Skills:

- Strong understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)

- Experience with help desk software and ticketing systems

- Soft Skills:

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Good time management and organizational skills

- Certifications:

- CompTIA A+, Network+, or similar certifications are a plus

Career Path:

- Growth Opportunities: upgrading skill and specialize in specific areas (e.g., cybersecurity, cloud computing), or move into IT project management

- Professional Development: Opportunities for ongoing training in emerging technologies and IT service management best practices

- Training will be provided

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Responsibilities

• Lead requirement analysis sessions with external and internal clients and vendors to ensure feasibility and alignment with project goals
• Facilitate design thinking workshops and translate user requirements into detailed use cases and technical solutions
• Communicate functional requirements and use cases clearly to technical and development teams to ensure system compliance with specifications
• Collaborate with customers to explain architectural decisions and resolve technical challenges
• Prepare and obtain sign-off on comprehensive documentation including requirements, functional specifications, design specifications, data management frameworks, interfacing, infrastructure requirements, and data migration approaches
• Develop and deliver system training programs to customers to ensure effective adoption
• Design and execute test plans and cases, trace results to requirements, and measure outcomes against customer expectations
• Perform functional and backend testing, analyze test results and logs, resolve issues, and maintain application quality
• Conduct test briefings for stakeholders and provide support during User Acceptance Testing (UAT)
• Troubleshoot system issues reported by project teams and customers, ensuring timely resolution and follow-up
• Analyze system backend logs and perform data mapping and categorization to support testing and issue resolution
• Manage issues, problems, and change management processes to maintain project integrity and delivery timelines
• Utilize Jira and SQL tools to track progress, manage defects, and support testing activities
• Demonstrate strong customer-service orientation through effective communication, presentation, negotiation, and interpersonal skills
• Maintain commitment to project completion while working under stringent timelines

Required competencies and certifications

• Degree in Computer Science and Engineering
• Minimum 1.5 years of relevant experience as a Business Analyst and tester

Preferred competencies and qualifications

• Experience working in the banking domain
• Familiarity with Java environment