Total 3,479 Others it analyst job vacancies in Hong Kong

Key Responsibilities

• Conduct periodic KYC/CDD reviews for clients and financial intermediaries

• Perform independent assessments of account structures, Source of Wealth (SOW) and Source of Funds (SOF)

• Work with Front Office to address review gaps and red flags within deadlines

• Track AML exit cases related to financial crime and reputational risk

• Coordinate cross-functional working groups (Compliance, Operations, Technology, Front Office)

• Support Client Lifecycle Management Target Operating Model (TOM) initiatives

• Develop SOPs, process flows, training materials, and documentation

• Conduct training for Front Office on AML policies and changes

• Prepare management reports and support ad-hoc initiatives

Requirements

• Degree in Accountancy, Finance, Business Administration, or equivalent

• 2–3 years’ experience in AML/KYC, compliance, or controls within banking

• Strong knowledge of AML risks (PEP, sanctions, reputational risk)

• Familiarity with MAS, HKMA, FATF, Wolfsberg standards

• Understanding of banking products and account structures

• Strong analytical, project management, and communication skills

• Proficient in MS Office (Excel, Word, PowerPoint)

• Knowledge of VBA, Power BI, JIRA, or Agile tools is an advantage

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Project Manager (Vendor Management) (ref: 120)

Responsibilities:

Provide support activities required to maintain the systems’ Service Level Agreement (SLA) such as:

• Security Monitoring/Tracking
• Sites Support
• Software and Vulnerability Patching
• Review and Implementation of Change Requests
• Support Procurement Activities
• Obsolescence Management
• Audit
• Monthly review of accounts and server log activities
• Submission of security clearance for vendors
• Scheduled and ad hoc system maintenance.
• Technology Refresh and Migrations

Job Requirements

• 1 year of relevant experience in Project management or vendor management
• Experience managing or supporting government-sector projects is preferred.
• Knowledge of Singapore Government IM8 security policies and standards, including cybersecurity governance, risk management, VAPT, vulnerability remediation, security waivers, and compliance requirements will be an advantage.
• Familiarity with both on-premises and cloud-based environments.
• Experience in leading a team, managing project deliverables, or coordinating project activities.

Please Indicate Job Code “120-PM (VM)” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Who We Are 

We are a global technology consultancy with a trademarked, AI-first engineering approach for accelerating the delivery of digital products and revolutionizing platform modernization. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. 

About Gen-e2 

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality: 

• We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot.
• The quality consistently exceeds the output of our best traditional engineering teams.
• A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
• A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability. 

With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence 

YOUR ROLE AND RESPONSIBILITIES 

As a member of an Agile delivery team, you will be responsible for the design and execution of test automation and quality engineering activities across Web, API, Mobile, Cloud, and Data platforms. You will define and implement test strategies with the team in applying automation, exploratory, performance, and data pipeline testing practices effectively. 

You will: 

• Be responsible for building and maintaining scalable automation frameworks for Web, API, Mobile, Cloud, and Data systems.
• Define and execute test strategies, balancing automation, exploratory, performance, and data testing.
• Implement automation scripts using tools such as Selenium, Playwright, Cypress, Appium, and Katalon.
• Design and execute tests for data platforms, including ETL pipelines, data quality, schema validation, and transformation logic.
• Apply structured test approaches for data engineering workflows (batch vs. streaming, ingestion, transformation, storage, and consumption).
• Integrate automated tests into CI/CD pipelines and ensure reliable execution.
• Perform exploratory testing to uncover gaps not easily detected by automation.
• Support performance, scalability, and reliability testing using tools like JMeter, Gatling, or k6.
• Apply AI-powered QA tools and prompt engineering techniques to accelerate test creation and analysis.
• Collaborate closely with developers, product owners, and business analysts to ensure requirements are testable and automation-ready.

WHO YOU ARE 

• Strong experience in test automation, framework design, and quality engineering.
• Solid background in functional and automation testing across Web, API, Mobile, Cloud, and Data platforms.
• Strong in hands-on coding in Java, JavaScript, Python, or similar languages for automation.
• Hands-on experience in mobile automation testing with Appium and/or Katalon.
• Exposure to performance and load testing.
• Experience with AI/ML-driven test tools and basic prompt engineering.
• Strong background in exploratory testing and modern test design techniques.
• Good understanding of Agile/Scrum delivery.
• Familiarity with CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI) and cloud-native testing (AWS, Azure, GCP).
• Excellent collaboration and problem-solving skills. 

BONUS SKILLS 

• Knowledge of data platform & data engineering pipeline testing (ETL validation, streaming, data quality).
• Experience with big data test strategies and analytics validation. 

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa. 

MORE ABOUT PALO IT: 

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives: 

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness 

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges. 

What We Offer 

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training 

For more on our team culture and benefits, check out our careers page (https://www.palo-it.com/en/career) 

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices 

Responsibilities

• Provide day-to-day support in full spectrum HR and administrative functions

• Maintain records and documentation in an organised, accurate and timely manner

• Support the implementation of HR policies and procedures

• Track HR metrics and prepare regular reports and analysis

• Ensure compliance with all relevant policies, procedures and statutory requirements

• Assist in talent acquisition, including managing job postings, scheduling interviews and onboarding new employees

• Assist in learning & development, including the sourcing and coordination of training programs

• Provide support in compensation surveys

• Support HR events, including staff welfare and engagement activities

• Perform other duties and responsibilities as assigned

Requirements

• Minimum diploma in HR, Business Administration or a related field

• Fresh graduates are welcome

• Basic understanding of Singapore employment laws and regulations

• Excellent verbal and written communication skills

• Strong planning and organisational skills

• Attention to detail and ability to handle sensitive information with confidentiality

Job Description

• Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
• Resolve Level 1 and 2 computer or application issues to local and remote users
• Escalation of Level 3 Application Issues to third-party vendors
• Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
• Conduct regular system backups minimize data loss in the event of a system failure
• Maintain IT related Fixed Assets to support onboarding / offboarding process
• Maintain and ensure compliance with all IT / ISO related policies and procedures
• Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
• Update the core WordPress, manage plugin license and maintain pages and content
• Report generation and data analysis. Proficient in MS Office

Job Requirements:

• Diploma in Computer Science, Information Technology, or a related field
• At least 1 year of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision
• Knowledge of SQL & Excel Is a MUST requirement
• Familiarity with WordPress would be advantageous
• Strong organizational and time-management skills
• Self-motivated and proactive

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Job Description:

1. Provide first-level onsite or remote IT support for hardware, software, network, and application-related Issues.

2. Support site offices with IT-related matters, including procurement, installation, configuration, and troubleshooting of IT equipment.

3. Liaise with vendors and suppliers for the procurement, repair, maintenance, and payment of IT equipment and services.

4. Maintain and regularly update the IT asset inventory to ensure accuracy, accountability, and resource availability.

5. Manage user accounts, including user onboarding/offboarding, creation, modification, deletion, access permissions, and backup of critical data (e.g., DingTalk, file servers and VPN access).

6. Monitor security systems to detect unauthorized access and respond appropriately to threats.

Job Requirements:

1. Diploma / Certificate in Computer Tech or IT related discipline

2. Knowledge of computer (both laptop and desktop) including IT helpdesk support

3. Basic knowledge of windows Server and networking, tcp/ip, etc.

4. Able to work independently and minimal supervision (investigative/research to resolve problem, etc.)

We are looking for a motivated and service-oriented IT Specialist to provide first-level technical support and ensure smooth operation of business applications and IT systems. This role is ideal for candidates who enjoy troubleshooting, supporting users, and working with IT infrastructure.

Key Responsibilities

• Provide first-level IT support for hardware, software, printers, mobile devices, network issues, and business applications.
• Troubleshoot and resolve technical issues promptly, escalating when necessary.
• Support and maintain IT infrastructure, including systems, servers, Wi-Fi, CCTV, and IP telephony.
• Manage user accounts, access rights, and system configurations.
• Handle software installation, updates, and patching.
• Maintain IT asset inventory and respond to service requests in a timely manner.

Requirements

• ITE or Diploma in Information Technology, Computer Science, or a related field.
• Fresh graduates are welcome; 1 year of IT support or helpdesk experience is an advantage.
• Basic knowledge of hardware troubleshooting and cybersecurity practices.
• Strong problem-solving skills and ability to work independently.
• Good communication and interpersonal skills with a customer-focused mindset.

Why Join Us

• Opportunity to gain hands-on experience across diverse IT systems and technologies.
• Supportive team environment with growth potential.
• Exposure to both infrastructure and business applications support.

Job Description

We are seeking a proactive and detail-oriented Operations & Administration Executive to support the company's daily operations. The successful candidate will be responsible for office administration, inventory control, HR and payroll administration, logistics coordination, customs permit declarations, accounts administration, and project coordination.

Key Responsibilities

Administration & Operations

• Perform daily booking and data entry activities.
• Process backlog bookings and maintain accurate operational records.
• Handle general office administration and documentation.
• Manage office supplies and ensure timely replenishment of consumables.
• Review existing operational workflows and develop SOPs to improve efficiency, accountability, inventory control, and workplace organization.
• Ensure proper housekeeping, inventory management, and adherence to operational procedures by all staff.

Inventory & Warehouse Coordination

• Track incoming and outgoing inventory movements.
• Maintain accurate stock records and inventory databases.
• Conduct stock reconciliation and periodic stock counts.
• Prepare inventory and stock balance reports.
• Coordinate local stock collection and delivery arrangements.

Logistics & Customs Coordination

• Arrange incoming freight shipments and customs clearance.
• Liaise with freight forwarders, transport providers, customers, and vendors.
• Prepare and submit import and export permit declarations through TradeNet.
• Ensure compliance with Singapore Customs requirements.

HR & Payroll Administration

• Process monthly payroll accurately and on time.
• Maintain employee attendance, leave, and personnel records.
• Assist with onboarding and offboarding processes.
• Support CPF submissions and HR administrative matters.

Accounts Administration

• Prepare and issue quotations, invoices, delivery orders, and purchase orders.
• Verify supplier invoices and maintain proper documentation.
• Assist with accounts receivable and accounts payable tracking.
• Maintain accurate accounting records and support month-end closing activities.

Project Coordination

• Coordinate IT asset collection, disposal, and recycling projects.
• Schedule collection and transportation activities.
• Maintain project documentation and status reports.

Requirements

• Diploma or equivalent qualification in Business Administration, Accounting, Logistics, or related disciplines.
• Minimum 2 years of relevant working experience.
• Basic understanding of accounting principles and bookkeeping practices.
• Experience with payroll administration and HR support.
• Familiarity with inventory management and logistics coordination.
• Knowledge of Singapore Customs TradeNet permit declarations is an advantage.
• Proficient in Microsoft Office applications, especially Excel.
• Experience using Xero Accounting Software and Info-Tech Payroll/Accounting Systems preferred.
• Strong organizational skills, attention to detail, and ability to multitask.
• Good communication and interpersonal skills.

Preferred Skills

• TradeNet Permit Declaration
• Inventory Management
• Payroll Administration
• Xero Accounting Software
• Info-Tech Payroll System
• Logistics Coordination
• Accounts Administration
• Microsoft Excel

Salary

SGD 3,500 – 5,000 per month (commensurate with experience)

Benefits

• Annual Leave
• Medical Benefits
• Career Development Opportunities
• Supportive Working Environment

Shape the Future of Health with Us

Join a leading life sciences group driving innovation in Microbiology, Oncology, and Infectious Diseases across Southeast Asia. Headquartered in Singapore, Biomedia Holdings empowers healthcare, research, and pharma sectors with cutting-edge diagnostics, therapeutics, and lab technologies.

Responsibilities:

• Serve as the first point of contact for IT support, providing Level 1 and basic Level 2 helpdesk services (on-site and remote) to end users for hardware, software, network, and application-related issues.
• Provide daily support for the Group’s IT infrastructure, including desktops/laptops, network, telephone, security, business applications, and system reliability.
• Administer and manage Active Directory accounts, Office 365 user access, printer accounts, and IT ticketing systems.
• Support deployment and management of software applications and solutions for both new and existing users.
• Assist in system performance monitoring to ensure stability and uptime.
• Oversee user onboarding and offboarding processes, ensuring appropriate access provisioning and IT equipment setup/retrieval.
• Maintain and update IT administrative documentation, including user accounts, asset tracking, loan records, and network diagrams.
• Track and manage IT inventory, including procurement, deployment, and audits of IT assets.
• Troubleshoot issues related to Windows 10/11 (boot errors, updates, user profiles, etc.) and end-user devices (laptops, desktops, printers, IP phones, softphones).
• Support and conduct internal training on systems, Microsoft 365 (Outlook, Teams, SharePoint, Excel, PowerPoint), and IT security awareness.
• Ensure compliance with company IT policies, procedures, and cybersecurity practices (e.g., antivirus, password policies, data protection).
• Recommend improvements to existing IT processes, SOPs, and work instructions.
• Provide ad-hoc and after-hours IT support during outages, system upgrades, or preventive maintenance when required.

Qualifications and Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related discipline.
• At least 2–3 years of relevant hands-on experience in IT support, preferably in a corporate environment.
• Strong troubleshooting skills in hardware, operating systems, user software (especially Microsoft 365), and general end-user support.
• Proficient in IT ticketing systems, asset management, and service documentation.
• Familiarity with LAN/Wi-Fi network troubleshooting and basic network support.
• Working knowledge of IT security awareness, antivirus solutions, and data protection measures.
• Proficient in Windows 10/11 administration and Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
• Self-motivated, proactive, and able to manage multiple tasks effectively.
• Strong interpersonal and communication skills with a customer-service mindset.

Introduction

You will join a financial services organization, leading the enterprise technology operations across all functions including infrastructure, applications, end-user computing, cybersecurity, while supporting the organization’s evolving AI and modernization initiatives.

Responsibilities

The IT Manager will oversee day-to-day IT operations and serve as the primary escalation point for technology-related matters across the business. The role covers infrastructure management, enterprise applications, workplace technology and end-user support, while ensuring stable and secure IT operations. The successful candidate will also drive technology initiatives across application integration, SaaS platforms, and data environments, while managing external vendors. In addition, the role will oversee cybersecurity governance, IT risk management, disaster recovery planning, and business continuity testing to support operational resilience. Other responsibility includes evaluating emerging AI tools and supporting AI adoption initiatives across the organization.

Requirements

The ideal candidate will hold a degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline, with at least 10 years of relevant experience in IT leadership or enterprise technology management. Candidates should demonstrate strong exposure across infrastructure, enterprise applications, cybersecurity, IT operations, and vendor management. Prior experience within the financial services sector will be advantageous. The role requires strong stakeholder management and communication skills, with the ability to engage effectively across both technical and non-technical teams. Experience managing IT governance, operational risk, budgeting, and technology transformation initiatives will be highly regarded.

To apply, please apply directly or submit your resume to Claudia at cd@kerryconsulting.com. We regret that only shortlisted candidates will be notified.

License No: 16S8060 / Registration No: R26161178

Job Requirement

• Min Dip in Computer Studies/Information Technology or equivalent with min 1 year experience
• Good working experience or knowledge of PC, Notebook, Server and Networking

Job Responsibilities:

• Provide IT support and technical assistance to all end-usere and Server support (diagnosing and resolving of hardware and software problems)
• Knowledge in SQL. VB
• Able to work independently with minimal supervisor
• Other administriative duties when required

This position work a 5-day work week.

Duration: July - 3-6 months or longer

Working days: 2-3 days per week

Working hours: 9am to 6pm

Location: 29 Tai Seng Avenue, #03-02 Singapore 534119 / required to travel to the atrium for setup

Job Summary

You will administer and support Microsoft Dynamics 365 Business Central and LS Retail systems, manage IT infrastructure, and coordinate vendor and project activities to ensure seamless ERP and retail system operations aligned with business needs.

Responsibilities

ERP & Retail System Support

• Administer and provide first and second-level support for Microsoft Dynamics 365 Business Central and LS Retail to resolve system issues efficiently
• Customize and configure Business Central reports and workflows to meet evolving business requirements
• Monitor ERP and POS system performance to identify and troubleshoot technical problems promptly
• Coordinate with vendors for system upgrades, patches, and new module rollouts to maintain optimal functionality
• Collaborate with finance, operations, and retail teams to align ERP capabilities with business processes

Infrastructure Support

• Manage and maintain servers, networks, cloud environments (e.g., Azure), and security tools to ensure IT infrastructure stability
• Monitor system backups and coordinate disaster recovery testing with hosting vendors to safeguard data integrity
• Assist in deploying new hardware, software, and network technologies to support business growth
• Respond to security alerts and enforce data protection compliance to maintain system security
• Coordinate and assist in Atrium POS setup to support retail operations

Project & Vendor Management

• Participate in cross-functional IT and digital transformation projects to drive business innovation
• Liaise with external vendors and service providers for software implementation, support, and license management to ensure service continuity
• Document systems, processes, and user guides to facilitate knowledge sharing and user adoption
• Compile and present data in tables, graphs, and written reports to support decision-making
• Update data and generate reports to maintain accurate business information
• Perform administrative tasks including data input, documentation preparation, meeting scheduling, and travel arrangements to support team efficiency
• Provide support for ad-hoc duties as assigned to meet dynamic business needs

EALicense No: 19C9682

EAPersonnel No: R25158687

EAPersonnel Name: Gladys Teo

Job Summary

We are seeking a motivated and detail-oriented IT Engineer to support our IT infrastructure and assist with day-to-day technical operations. Candidate is expected to have hands-on experience in systems, networks, and user support.

Key Responsibilities

• Provide first-line technical support to users (hardware, software, and network issues)
• Install, configure, and maintain computer systems, printers, and peripherals
• Assist in setting up and maintaining networks (LAN/Wi-Fi)
• Monitor system performance and troubleshoot basic issues
• Support software installations, updates, and patches
• Maintain IT documentation and inventory records
• Assist senior IT staff with projects and system upgrades
• Follow IT security policies and report potential risks

Required Skills & Qualifications

• Experience in computer hardware and operating systems (Windows, macOS, or Linux)
• Familiarity with networking fundamentals (IP addresses, routers, switches)
• Knowledge in software applications and troubleshooting
• Good problem-solving and communication skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

Role Overview:
Deskside Administrator shall deliver friendly, hands‑on support to end users. This is an entry‑level role where he/she will respond to incidents and service requests, troubleshoot common hardware and software problems, assist with device setup/imaging and lifecycle activities, and perform basic user administration tasks (password resets, access requests) following established SOPs. He/She will escalate complex issues to senior staff, help maintain asset records, update simple documentation, and communicate clearly with users and team members to ensure timely resolution.

Key Responsibilities:
1) End-User Support

• Provide basic deskside and onsite support for desktops, laptops, printers, and peripherals
• Respond to IT incidents and service requests logged via the service desk system
• Troubleshoot common hardware and software issues under guidance
• Support Microsoft Windows operating systems and standard office applications
• Escalate unresolved issues to senior engineers or specialist teams

2) Device Setup & Maintenance

• Assist with setup, installation, and replacement of end-user devices
• Support device imaging and configuration following standard procedures
• Help maintain IT asset records and inventory tracking
• Assist with user onboarding and offboarding activities

3) User Administration

• Support basic user account activities such as password resets and access requests
• Follow defined IT security and access procedures

4) Documentation & Operations

• Follow standard operating procedures (SOPs) and support guidelines
• Assist in updating user guides and basic documentation

5) Customer Service

• Provide friendly, professional, and responsive support to users
• Communicate clearly with users on issue progress and resolution
• Work collaboratively with IT team members

Requirements:

• ITE or Diploma in Information Technology or related discipline
• Preferably 2 years of experience in IT support or helpdesk role (fresh graduates welcome)
• Internship or school project experience in IT support is an advantage
• Basic knowledge of Microsoft Windows 10 / 11
• Familiarity with Microsoft Office applications
• Understanding of desktop and laptop hardware
• Basic knowledge of printers and connectivity issues
• Willingness to learn and take guidance
• Good communication and interpersonal skills
• Customer-oriented mindset
• Responsible, reliable, and team-oriented
• Office hours with occasional after-hours support required
• Entry-level IT certifications such as CompTIA, Microsoft Fundamentals, or ITIL Foundation will be advantageous