Total 333 Manager general job vacancies in Hong Kong

Company Overview

Michael Faith Consultants Group (MFC) is a Singapore-based advisory and consultancy group established in 1997, providing comprehensive corporate and management consultancy services to individuals and organizations.

Job Summary

Lead business development and manage overseas projects by identifying new markets, negotiating strategic partnerships, and ensuring project success through effective coordination and compliance with local regulations.

Responsibilities

Business Development & Strategy

• Identify and evaluate new overseas markets and projects to expand business opportunities
• Lead contract negotiations, joint ventures, partnerships, and strategic alliances to secure favorable terms and drive growth

Overseas Project Management

• Oversee the full lifecycle of overseas projects from initiation through execution to ensure timely delivery and budget adherence
• Coordinate with local partners and consultants to align project objectives and resolve issues promptly
• Monitor project performance, timelines, and budgets to maintain operational efficiency
• Ensure compliance with local laws, regulations, and business practices to mitigate risks in overseas markets

Relationship & Stakeholder Management

• Build and maintain strong relationships with overseas clients, partners, and key stakeholders to foster collaboration and trust
• Represent the company in international meetings, site visits, and negotiations to advance business interests

Preferred competencies and qualifications

• Master’s degree in Business Administration or a related field
• Minimum 10 years of experience in business development
• Experience working with diverse cultures and international stakeholders
• In-depth understanding of international markets, contracts, and regulatory environments
• Willingness to travel frequently for overseas assignments and project meetings

We regret that only shortlisted candidate will be notified.

Ang Hui Hui, Michael Faith HR Consultants Pte. Ltd.
EA License No: 17C8802 | EA Personnel No: R23115878

Job Summary

Lead and manage all restaurant operations to drive profitability, enhance customer experience, and develop a high-performing team. Implement strategies to boost sales, control costs, and maintain brand standards in a dynamic hospitality environment.

Responsibilities

• Oversee daily restaurant operations to ensure smooth workflow and high service standards
• Lead and coordinate all departments including service, kitchen, reservations, marketing, and administration to achieve operational goals
• Develop and execute operational strategies to improve efficiency and profitability
• Drive sales growth by implementing strategies to increase average spend, customer retention, and repeat visits
• Build and maintain strong relationships with corporate clients, business partners, and VIP guests to expand business opportunities
• Identify and pursue new revenue streams and partnerships to grow the restaurant’s market presence
• Recruit, train, coach, and develop department heads and team members to build a skilled and motivated workforce
• Establish clear performance standards and accountability measures across departments to enhance team productivity
• Foster a positive and high-performance work culture that supports staff retention and development
• Manage budgets, monitor food and labor costs, and control operational expenses to meet financial targets
• Review financial reports regularly and implement corrective actions to maintain profitability
• Ensure exceptional guest satisfaction by maintaining brand standards and handling key customer feedback and escalations effectively

Required competencies and certifications

• Diploma, Advanced Diploma, or Degree in Hospitality Management, Business Management, or related field
• Minimum 5 years of management experience in the F&B, hospitality, or hotel industry
• Proven ability to lead profitable restaurant or hospitality operations
• Strong leadership skills with experience managing large teams and multiple departments
• Proficient in financial management and business development
• Excellent communication and stakeholder management skills
• Ability to perform effectively in a fast-paced and dynamic environment

Other Information

Remuneration & Benefits

• Basic Salary: From SGD 8000 per month
• Profit Sharing Scheme
• Sales Incentive Programme
• Annual Leave and Medical Benefits
• Staff Dining Benefits
• Career Growth Opportunities

This role is a senior group-level hospitality leadership position responsible for the overall success of all restaurants, bars, and hospitality businesses within PleasureCraft Group. The General Manager reports directly to the Founder & Managing Director and oversees outlet leaders across the group.

Core Mission

The General Manager must ensure every business delivers:

1. Excellent guest satisfaction
2. Sustainable revenue growth
3. Strong profitability and financial discipline

Main Responsibilities

1. Multi-Outlet Operations

• Oversee daily operations of all restaurants, bars, and hospitality concepts.
• Maintain service, cleanliness, safety, compliance, and operating standards.
• Conduct regular site visits and management reviews.
• Resolve operational issues and ensure SOPs are followed.
• Coordinate departments including operations, kitchen, bar, finance, HR, and marketing.

2. Financial Performance

• Own revenue, profit, and EBITDA targets.
• Review P&L statements and budgets.
• Monitor food cost, beverage cost, payroll, and operating expenses.
• Improve profitability through pricing, menu engineering, labour planning, and cost control.
• Work with finance on forecasts and capital expenditure planning.

3. Sales & Revenue Growth

• Set outlet revenue targets.
• Develop strategies for events, private dining, corporate bookings, partnerships, and promotions.
• Analyze sales trends and underperforming periods.
• Improve guest retention and repeat visitation.

4. Guest Experience

• Ensure each concept delivers its intended guest experience.
• Monitor reviews, complaints, and customer feedback.
• Lead service recovery and complaint resolution.
• Implement systems to recognize and retain repeat guests.

5. Leadership & Team Development

• Directly manage outlet GMs and Restaurant Managers.
• Conduct performance reviews and coaching.
• Develop leadership capabilities and succession plans.
• Hold managers accountable for results.

6. Training & Service Standards

• Establish onboarding and training programs.
• Ensure staff have strong service, menu, POS, and guest-recovery knowledge.
• Maintain standards in grooming, professionalism, and customer service.

7. HR & Recruitment

• Support hiring, retention, workforce planning, and performance management.
• Monitor turnover and employee engagement.
• Work closely with HR on disciplinary and development matters.

8. New Restaurant Openings

• Lead pre-opening planning and execution.
• Coordinate with designers, contractors, suppliers, chefs, and consultants.
• Oversee recruitment, training, procurement, licensing, and launch readiness.

9. Systems & Technology

Responsible for selecting and managing:

• POS systems
• Reservation systems
• Inventory systems
• Procurement systems
• CRM platforms
• Payment gateways
• Workforce management software
• Reporting tools

10. Procurement & Supplier Management

• Negotiate supplier agreements.
• Control purchasing processes.
• Improve group buying power while maintaining quality.

11. Menu & Culinary Collaboration

• Work with chefs on menu design, pricing, profitability, and execution.
• Review menu performance and guest appeal.
• Support menu launches and staff training.

12. Design, Events & Marketing

• Review restaurant layouts and operating equipment.
• Oversee events and collaborations.
• Ensure marketing campaigns are operationally achievable and commercially effective.

13. Reporting

• Provide weekly and monthly performance reports.
• Present risks, opportunities, corrective actions, and recommendations to ownership.

Key Performance Indicators (KPIs)

Success will be measured by:

• Revenue growth
• Profitability and EBITDA
• Food & beverage cost control
• Labour productivity
• Guest satisfaction scores
• Repeat customer rates
• Employee retention
• Training completion
• New outlet performance
• Compliance with operating standards

Candidate Requirements

Education

• Bachelor's degree (or higher) in Hospitality, Hotel, Restaurant Management, or related field.
• Strong business and financial education preferred.
• MBA or postgraduate qualifications are advantageous.

Experience

Minimum:

• 5+ years in a multi-outlet restaurant group.
• Senior operational leadership experience.
• P&L responsibility.
• Experience opening new venues.
• Experience managing restaurant managers and outlet leaders.
• Experience with POS, reservations, inventory, procurement, and reporting systems.

Preferred:

• Hotel F&B background.
• Luxury/lifestyle hospitality.
• Experience in competitive markets such as Singapore, Hong Kong, or Bangkok.

Ideal Candidate Profile

The successful candidate is:

• Commercially driven
• Financially literate
• Hands-on and operationally focused
• Strong leader and coach
• Calm under pressure
• Detail-oriented
• Guest-centric
• Able to balance hospitality excellence with profitability
• Passionate about building successful hospitality brands

In One Sentence

This is essentially a Group Director of Operations / Group General Manager role responsible for all operational, financial, commercial, people, and guest-experience performance across a portfolio of restaurants and hospitality businesses, with full accountability for growth, profitability, and standards.

Job Description & Requirements

Job Description

• Provide bilingual (English–Chinese) support to the General Manager, including on-site interpretation and translation of business documents.
• Assist with daily administrative matters, calendar management, meeting arrangements, and travel planning.
• Provide driving support to the General Manager when required, ensuring journeys are safe, punctual, and kept strictly confidential.
• Coordinate communication and liaison across internal departments, external partners, and government agencies.

Requirements

• Strong communication skills in both English and Chinese, with the ability to liaise with Chinese-speaking counterparts and provide interpretation and translation support when required.
• Willing to learn and able to adapt, including picking up industry-related terminology (mining, construction, engineering, etc.).
• Holder of a valid Singapore Class 3 driving licence with a good driving record.
• Good time-management and trip-planning skills.
• Able to work in a fast-paced and physically demanding environment, including at construction and mining project sites.
• A strong sense of responsibility, professional integrity, and strict confidentiality.
• Able to accommodate flexible or irregular working hours when required.
• Willing to travel locally and overseas, including to construction and mining project sites.

总经理助理

职位描述与任职要求

职位描述

• 为总经理提供中英文双语支持，包括现场口译及商务文件笔译。
• 协助处理日常行政事务、日程管理、会议安排及差旅规划。
• 在需要时为总经理提供驾驶支持，确保行程安全、准时并严格保密。
• 协调公司内部部门、外部合作伙伴及政府单位的沟通与对接。

任职要求

• 具备良好的中英文沟通能力，并能在需要时与中文使用者对接及提供口译与笔译支持。
• 愿意学习并具备适应能力，包括掌握行业相关术语（矿业、建筑、工程等）。
• 持有新加坡 3 号驾照（Class 3），驾驶记录良好。
• 具备良好的时间管理和行程规划能力。
• 能适应快节奏及具有一定体力要求的工作环境，包括建筑和矿业项目现场。
• 具备责任心、职业操守及严格的保密意识。
• 能在需要时配合灵活或不定时工作时间。
• 愿意配合国内外出差，包括前往建筑及矿业项目现场。

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are seeking an experienced, strategic, and results-driven General Manager to oversee Singapore operations. You will be responsible for driving commercial growth, ensuring operational excellence, and maintaining the highest standards of safety and customer service.

Key Responsibilities

Operational Leadership & Flight Support: Oversee daily station operations, including but not limited to comprehensive flight support, ground handling, passenger services, and cargo management to ensure safe, punctual, and efficient operations.

Safety & Security Assurance: Accountable for the station's safety performance, ensuring all operations strictly adhere to aviation security standards and achieve zero-incident running.

Commercial & Market Expansion: Identify and capitalize on new business opportunities, driving local sales and route development with the vision to successfully expand into new markets.

Commercial & Financial Performance: Drive local sales, marketing, and revenue management strategies to meet or exceed regional financial performance indicators (KPIs) and budget targets set by Headquarters. Track, analyze, and regularly report station operational metrics and KPIs to the China headquarters.

Relationship & Network Maintenance: Maintain full compliance with local aviation authorities, government regulations, and corporate safety policies. Build and manage strong relationships with airport authorities, customs, immigration, local vendors, and key corporate clients.

Team Management: Lead, mentor, and develop local station and sales staff to foster a high-performance, customer-centric culture.

Requirements & Qualifications

Experience: Minimum 7–10 years of experience in airline operations or airport management, with at least 3 years in a senior leadership role.

Education: Bachelor’s degree in Aviation Management, Business Administration, or a related field.

Networking & Interpersonal Skills: Exceptional social, networking, and relationship-management skills, with a proven ability to cultivate partnerships within the local aviation ecosystem.

Strategic Vision: Demonstrated vision and ability to navigate market dynamics, pioneer new business channels, and scale local operations.

Leadership: Proven track record of managing cross-functional teams and handling crisis situations effectively.

Skills: Strong understanding of flight support procedures, safety management systems (SMS), and local market dynamics.

Language & Communication: Professional fluency in both spoken and written Mandarin Chinese and English is mandatory. Must be fully proficient in delivering written reports and leading video conferences with the China headquarters.

Note: Only shortlisted candidates will be contacted for an interview.

Position Overview

Reporting to the Chief Executive Officer (CEO) and Chief Operating Officer (COO), the General Manager is a senior leadership role responsible for driving clinic performance, supporting strategic business growth, and providing clinical expertise to strengthen the Company's market position and service offerings.

The role serves as a leader and mentor to all Clinic Managers, ensuring the achievement of patient booking targets, service excellence standards, operational effectiveness, and revenue objectives across Singapore Institute of Advanced Medicine Holdings' clinics.

 As a medically qualified professional, the General Manager will provide clinical leadership and subject matter expertise to support sales, marketing, and business development initiatives. This includes contributing to marketing strategies and materials, supporting the introduction of new services, and engaging with referring specialists and healthcare stakeholders to promote the Company's services and capabilities.

 The General Manager will work closely with the CEO and COO on strategic growth initiatives and will play an important role in identifying and evaluating new business opportunities, partnerships, and service developments. This position offers a clear leadership pathway towards executive management and future C-suite responsibilities.

Key Responsibilities

Clinic Leadership & Performance Management

• Lead, mentor, and develop all Clinic Manager to achieve operational excellence and high performance.
• Establish clear performance expectations, KPIs, and accountability measures for Clinic Managers.
• Monitor and drive clinic performance against patient booking, patient experience, service quality, productivity and revenue targets.
• Review clinic performance metrics and implement improvement initiatives where required.
• Foster a culture of patient-centric care, accountability, teamwork, and continuous improvement.
• Support Clinic Managers in workforce planning, resource allocation, and operational problem-solving.
• Conduct regular performance reviews and coaching sessions with Clinic Managers.

Clinical Support for Sales & Marketing

• Provide clinical expertise and medical insight to support sales, marketing, and business development activities.
• Review and contribute to marketing materials, educational content, presentations, and promotional campaigns to ensure clinical accuracy and relevance.
• Support the development and launch of new healthcare services, technologies, and strategic projects.
• Work closely with Sales and Marketing to develop value propositions and clinical positioning strategies.
• Accompany sales and marketing personnel on meetings and engagement sessions with specialists, healthcare providers, and strategic partners where clinical representation adds value.
• Act as a clinical ambassador for the Company's services and capabilities.
• Provide market intelligence and clinical insights to support service development and commercial initiatives.

Business Development & Strategic Projects

• Support the CEO and COO in evaluating and executing strategic business development opportunities.
• Participate in the planning and implementation of new services, partnerships, and growth initiatives.
• Assist in developing business cases, market assessments, and implementation plans for strategic projects.
• Support stakeholder engagement activities with healthcare providers, industry partners, and other relevant organisations.
• Identify opportunities to expand referral networks and strengthen strategic relationships.
• Contribute to the successful rollout and commercialisation of new projects and services.
• Support ongoing innovation and service enhancement initiatives across the organisation.

Stakeholder & Relationship Management

• Build and maintain strong relationships with referring specialists, healthcare professionals, and strategic partners.
• Collaborate closely with Clinic Managers, Sales & Marketing, Medical Affairs, and other functional teams to achieve organisational goals.
• Represent the Company at professional meetings, conferences, industry events, and stakeholder engagements when required.
• Promote the Company's mission, values, and commitment to clinical excellence and patient care.

Financial & Performance Management

• Manage operational budgets, control expenses, and ensure operational and financial discipline.
• Review results and recommend actions to maximize revenue and profitability.

Any adhoc duties as required by the company board of directors and management 

Requirements

• Significant leadership experience within healthcare, medical services, specialist clinics, hospitals, diagnostic imaging, oncology, or related healthcare sectors.
• Experience supporting business development, strategic projects, or healthcare service expansion initiatives.
• Strong understanding of healthcare operations, patient journey management, and service delivery excellence.
• Experience working with medical specialists, healthcare providers, and referral networks.
  Commercial awareness with the ability to balance clinical, operational, and business objectives.

Education & Qualification

• Medical Degree (MBBS, MD or equivalent) with current or previous clinical practice experience preferred.
• Postgraduate qualification in Healthcare Management, Business Administration, Management, or related discipline would be advantageous.
• Sound understanding of the Singapore healthcare landscape and regulatory environment.

Skills & Competencies

• Strong leadership and people development capabilities.
• Ability to coach, mentor, and develop high-performing managers.
• Excellent communication, presentation, and stakeholder management skills.
• Strong business acumen and strategic thinking abilities.
• Ability to build credibility with healthcare professionals and external stakeholders.
• Strong project management and execution capabilities.
• High level of professionalism, integrity, and accountability.

·       Assists the General Manager in the proper functioning and fulfillment of the objectives of the Talent Development.     

·        Prepares the annual crewing budget for fleet vessels and ensures vessels operate within the projected budget.                        

·       Takes a leadership role to oversee the Crew Management of the fleet and provides related guidance to vessels/manning agents.          

·       Oversees the performance of manning agents and sets standards of service by each agent under the guidance of the General Manager. 

·       Ensures incoming and outgoing invoices and related accounts are monitored, followed up, and approved as required.                    

·       Supervises and controls the members and activities of the division.                  

·       Follows up on crew performance on board and monitors the career development of assigned crew.                                        

·       Maintains and improves relationships with all stakeholders.                                

·       Develops and executes a comprehensive recruitment, training, and retention strategy, after approval by management.       

·       Handles compensation and benefits strategy, including benchmarking.                      

·       Ensures all seafarers are trained as per the training matrix.  

·       Reviews wage rates as indicated in the valid Collective Bargaining Agreements and revises company scaled as required once approved by the Director, Talent Development, and executive management

·       Monitors crew operating budget, provides relevant commentaries where required, and keeps Director, Talent Development advised on developments for necessary action.

·       Monitors department expenses, submits monthly variance reporting to Director, Talent Development; ensures that all reporting employees adhere to company policies and procedures

·       Assists Director, Talent Development in developing measures and initiatives basis identified Fleet Personnel KPIs so results become visible in our financial reporting

·       Assists in the development of key marine HR (Human Resources) initiatives under the guidance of Director, Talent Development as required

·       Maintains contractual relationships with global Fleet Personnel vendors and confirms that the vendor’s performance is regularly monitored and evaluated.

·       Handling Japanese flag vessels.

Management Reporting:

·       Communicates expectations to direct reports, manages performance, and provides leadership and support to team members in a constructive, efficient, and effective way

·       Ensures that all reporting employees adhere to company policies and procedures. Communicates expectations to direct reports, manages performance, and provides leadership and support to team members

·       Is familiar with the Health, Safety Environmental Protection and Quality Policy and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, understands his/her duty to report any environmental noncompliance and/or concern to his/her manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines

Medical Repatriation and Claims manage:

·       Defines and designs processes and procedures, together with the Crew Claims Advisor, to manage medical repatriation claims

·       Provides guidance to the Crew Claims Advisor in measuring medical claims performance as per company defined KPIs

·       Proposes policy changes where required

Communications and Reporting:

·       Provides guidance and direction to the Senior Fleet Personnel Assistant in coordinating Master/Chief Engineer visit to the charterers’ office and Setting Up for Success Program

·       Working with the Director, Talent Development, enables successful change management in a constructive and effective manner, to aid improving Fleet Personnel performance and mature the organization efficiently

·       Provides support to the Director, Talent Development in development of regional seafarer Forums and leadership conferences as required

Project Management and System Support:

·       Provides Fleet Personnel project management support as required

·       Provides support and user expertise for various system improvement initiatives in various platforms such as Crew Management software, Crew Communications platforms, and the like

·       Performs other duties as assigned including working in other functional areas to cover absences 

Job Summary
Reporting to the CEO, the General Manager will lead the overall growth and operations of new café businesses. This role will oversee business strategy, outlet expansion, operations, profitability, and team leadership to ensure long-term business success.

Key Responsibilities
• Lead the setup, launch, and expansion of new café concepts
• Manage overall business operations and full P&L performance
• Drive business growth, sales, and operational excellence
• Oversee new outlet openings and ensure smooth daily operations
• Ensure consistent customer experience, quality, and service standards
• Work closely with marketing, supply chain, operations, and support teams
• Identify market trends and business opportunities to grow the brand
• Drive innovation and digital initiatives such as delivery platforms and loyalty programs
• Build strong operational systems and processes for future expansion
• Lead, coach, and develop high-performing teams
• Manage budgeting, forecasting, and financial controls

Requirements
• Proven leadership experience in F&B or café operations
• Strong business and commercial management skills with P&L experience
• Experience in opening or scaling café, retail, or new business concepts
• Strong communication and stakeholder management skills
• Hands-on leader with strong operational and people management capabilities

Interested candidates, please send your updated resume to linna.chua@recruithaus.com.sg or contact 91183575

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus’ PDPA and e2i’s PDPA.”

Company Overview

NEW GOLDEN SEA SHIPPING PTE. LTD. (COSCO SHIPPING LINES SOUTHEAST ASIA BRANCH) operates in shipping and logistics, providing carrier and freight forwarding services with a focus on efficient supply chain solutions across Southeast Asia.

Job Summary

Lead shipping operations with full P&L responsibility, optimizing costs and yields through strategic vessel selection, route planning, and customer relationship management to drive business growth and operational excellence.

Responsibilities

• Manage full profit and loss accountability to ensure business profitability and sustainability
• Optimize cost efficiency by selecting vessels with appropriate size, speed, and bunker consumption aligned to volume prospects and port capabilities
• Monitor daily bunker consumption using system data to ensure vessel performance aligns with Time Charter Description and benchmark against sister ships
• Secure port call berth windows to maintain schedule integrity and operational efficiency
• Analyze and control indirect costs to support financial targets
• Manage and resolve cargo, container, and vessel damage claims in coordination with legal teams
• Strategize trade routes by analyzing market demand and supply to enhance service coverage and sailing frequency through own deployment or slot swaps
• Maintain high vessel schedule integrity to meet feeder-to-mother vessel connections and provide timely ETA and ETD updates to customers
• Collaborate with marketing to select customers and deals, actively participate in tender exercises
• Identify and implement General Rate Increases (GRIs), Rate Restorations (RRs), and Critical Bunker Recoveries (CBRs) in response to cost changes across managed trades
• Coordinate rate quotations and filings with marketing to support revenue management
• Manage agencies involved in vessel operations, cargo bookings, and customer relationship management at local service locations
• Engage actively in marketing efforts, especially with key clients introduced by marketing, and manage client relations during operational crises
• Conduct business development by reviewing trade route viability and adapting to operational or market changes
• Evaluate feasibility of new services, solo or via consortiums through vessel sharing agreements
• Make quick, effective decisions and communicate strategies clearly during operational or business crises
• Maintain professional relationships with external clients, port and terminal operators, and business partners
• Stay informed on the rapidly changing business environment through personal involvement and feedback channels including media
• Develop a strong understanding of current market conditions and long-term business outlook to identify opportunities and risks
• Prepare and position the right assets (ships) to meet future challenges and opportunities

Required competencies and certifications

• Minimum 10 years of sales experience in Shipping Carriers or Freight Forwarding
• Bilingual proficiency in English and Chinese, including reading and writing Chinese for reporting and liaison with Shanghai Headquarters
• Strong understanding of shipping carriers, freight forwarding, and supply chain solutions markets, with preference for industry vertical specialization

Preferred competencies and qualifications

• Excellent communication, interpersonal, and negotiation skills demonstrated in client and stakeholder interactions
• Proven ability to develop and execute strategic plans that drive business growth
• Strong analytical and problem-solving skills applied to operational and market challenges
• Customer-centric approach focused on building and maintaining strong relationships
• Excellent time management and organizational skills to handle multiple priorities
• Ability to work independently and collaboratively within teams

·       Is familiar with the Health, Safety, Environmental Protection and Quality Policy and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, they understand their duty to report any environmental noncompliance and/or concern to their manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines. 

·       Track and interpret relevant environmental regulations, communicates information to vessels, shore staff and New Build department to ensure compliance with environmental legislations. 

·       Build relationships and consult with regulatory bodies, such as US Coast Guard, etc,

·       Participate in environmental industry associations and committees. 

·       Provide guidance, information, and training on regulatory matters to other departments and sea staff

·       Maintain the legislation register on all upcoming regulatory requirements and looks at trends for the future. 

·       Work with internal stakeholders to position the company for future requirements

·       Drive the implementation of environmental policies and practices onboard and ashore. 

·       Update relevant documents and plans to ensure the most current regulations.

·       Issuing of annual certificates to vessels at completion of monitoring period 

·       Manage the development and employment of systems to ensure compliance, record-keeping, and preparation for: 

o   ISM code certification 

o   ISO standards systems compliance and future certification 

o   Regulatory codes, international regulations 

o   USCG and other relevant national and flag state authority requirements 

o   Documentation, tracking, statistics, and reporting 

·       Perform other duties as required.

·       Liaise with external stakeholders, such as flag states, port authorities, and classification societies, to ensure compliance requirements are met.

·       Maintain positive relationships with regulatory agencies and industry associations to stay informed about changes in regulations and industry standards.

Job Description:

Responsible for overseeing the daily operations of hostel facilities, ensuring high standards of cleanliness, safety, and resident satisfaction. Manages staff, monitors occupancy, handles budgeting and cost control, and ensures compliance with relevant regulations. Coordinates maintenance, handles complaints, and implements operational improvements to optimize efficiency and service quality.

Key Responsibilities:

• Oversee the overall operations of one or more hostel properties.
• Supervise and manage all staff including housekeeping, security, and maintenance teams.
• Ensure all facilities comply with health, safety, and government regulations.
• Monitor room occupancy and implement strategies to maximize rental income.
• Prepare and manage budgets, control costs, and track financial performance.
• Address residents' feedback, concerns, and emergencies in a timely and professional manner.
• Conduct regular inspections to maintain cleanliness, hygiene, and maintenance standards.
• Coordinate repairs, maintenance, and vendor services as required.
• Develop and implement policies and procedures to improve operational efficiency.
• Report to company management and provide regular updates on hostel performance.

Requirements:

• Strong leadership, communication, and problem-solving skills.
• Good understanding of accommodation industry regulations and standards.
• Able to work under pressure and handle multiple responsibilities.
• Proficient in MS Office and basic property management systems.
• Ability to manage diverse teams and work with people from different backgrounds.
• Ability to work on weekend and public holiday

Roles & Responsibilities

Job Summary
We are seeking an experienced and hands-on General Manager to oversee the overall operations, business performance, clinic management, marketing and administrative management of our clinic group. The successful candidate will work closely with the management team and clinic teams to ensure smooth daily operations, service excellence, compliance with internal procedures, business growth and brand development.

This role is suitable for a candidate with strong leadership skills, healthcare or clinic operations experience, marketing and business management exposure, and the ability to manage both operational and business priorities in a fast-paced environment.

Key Responsibilities

Operations Management

• Oversee the day-to-day operations of the clinic group to ensure smooth and efficient workflow.
• Work closely with clinic managers, doctors, therapists, nurses, front desk and administrative teams.
• Review and improve clinic processes, patient flow, appointment scheduling and service standards.
• Ensure clinics are properly staffed, equipped and maintained for daily operations.
• Monitor operational issues and resolve matters promptly and professionally.
• Coordinate with supervisors and team leads to ensure proper supervision, reporting and operational support across the clinic group.

Business, Marketing and Performance Management

• Support the management team in driving business growth, revenue targets, marketing plans and service performance.
• Monitor clinic performance, sales reports, patient feedback, marketing results and operational KPIs.
• Assist in developing and implementing marketing strategies to improve clinic visibility, patient engagement and brand positioning.
• Identify areas for improvement and implement suitable action plans.
• Assist in planning and executing business strategies for clinic expansion, service improvement and customer retention.
• Review cost control, manpower planning and resource allocation to improve efficiency.
• Support long-term business planning and organisational development for the clinic group.

People Management

• Lead, guide and motivate clinic staff to achieve operational, service and business goals.
• Support recruitment, onboarding, training, staff performance review and manpower planning.
• Handle staff matters in a fair and professional manner.
• Promote teamwork, accountability and a positive working culture across the clinic group.
• Work with supervisors and department leads to strengthen staff performance, service quality and operational standards.

Customer Service and Patient Experience

• Ensure a high standard of patient care, customer service and professional conduct.
• Review patient feedback and complaints, and follow up with appropriate service recovery actions.
• Work with the team to improve patient experience and service quality.
• Ensure front-line staff maintain professional communication with patients and visitors.

Compliance and Administration

• Ensure clinic operations comply with company policies, regulatory requirements and relevant healthcare standards.
• Maintain proper documentation, reporting and administrative records.
• Liaise with external vendors, suppliers, service providers and relevant authorities when required.
• Support management in audits, inspections, licensing matters and internal compliance reviews.
• Ensure proper reporting to management on clinic operations, manpower, business performance and marketing-related matters.

Career Development

• The successful candidate will be given the General Manager title and will have opportunities to take on broader leadership responsibilities as the clinic group grows.
• The role may provide progression opportunities towards senior management or executive-level responsibilities, subject to business needs, individual performance and management’s assessment.

Requirements

• Degree in Business Administration, Healthcare Management, Operations Management, Marketing or a related discipline.
• Minimum 5 to 8 years of relevant management experience, preferably in healthcare, medical, aesthetic, wellness, hospitality, retail or service-related industries.
• Prior experience managing clinic operations, multi-outlet operations, marketing or business development will be an advantage.
• Strong leadership, communication and problem-solving skills.
• Able to manage teams, operational matters, marketing activities and business priorities independently.
• Good understanding of customer service standards, operational efficiency and business performance.
• Able to work in a fast-paced environment and handle confidential matters professionally.
• Proficient in Microsoft Office and comfortable with reports, data tracking and administrative systems.

Other Information

• Monthly salary is inclusive of AWS.
• Bonus or incentive, if any, will be subject to company performance and management’s discretion.
• Salary will be commensurate with qualifications and relevant experience.
• Candidates with relevant healthcare, clinic, aesthetic, marketing or service operations experience are encouraged to apply.

Interested candidates may apply via MyCareersFuture. Only shortlisted candidates will be contacted. Thank you.

Dorcas Tan

Recruit Inc Pte Ltd

Reg No: R1219821

EA Licence No: 14C7334

Be responsible for all projects are done efficiently and effectively.

Manage and drive multiple construction project plans simultaneously.

Develop and manage a performance-driven team and to foster an inclusiveness work environment with diverse culture backgrounds.

Develop strong, positive working relationships with staff and subcontractors.

Ensure full compliance to all required local regulations and corporate requirements.

Minimum a Bachelor’s Degree in Civil Engineering or related field in higher degree

At least 15 years of experience in Construction industry and managing teams of people and subcontractors

Excellent organizational and time management skills