Total 17,401 contract manager job vacancies in Hong Kong

Key Responsibilities

1. Develop Retail Banking Product Propositions

• Partner closely with Product teams to formulate compelling digital product propositions that meet customer needs and drive adoption.

• Conduct small-scale experiments and pilot initiatives to assess market acceptance, gather insights, and continuously iterate solutions to achieve desired business outcomes.

2. Design Data-Driven Customer Journeys

• Collaborate with cross-functional stakeholders to conduct customer immersion sessions, understand customer needs and pain points, and design seamless digital experiences across multiple touchpoints.

• Drive customer-centric design by analyzing customer feedback, conducting market research, and adopting industry best practices to deliver efficient and intuitive user experiences.

• Study customer profiles, segmentation, and transactional behaviors to identify opportunities for improvement and growth.

• Engage directly with customers where necessary to gain deeper insights into problem statements and uncover business opportunities.

3. Drive Online Channel Growth and Digital Adoption

• Develop and implement initiatives to increase online acquisition and channel share through digital platforms.

• Analyze internal data and customer behavior trends to identify opportunities for enhancing digital penetration and adoption.

• Collaborate with Product and Business Analytics teams to design and execute targeted marketing campaigns aimed at the right customer segments.

4. Lead Personal Investing Initiatives

• Lead and coordinate the end-to-end development and implementation of retail banking initiatives within the personal investing space, from onboarding through fulfillment.

• Monitor market trends, competitive developments, and customer insights to recommend product and process enhancements.

• Support post-implementation activities, including user training, issue investigation, production support, and escalation management to ensure smooth operational performance.

Requirements

• Strong understanding of retail banking products and digital banking ecosystems.

• Experience in customer journey mapping, digital product development, and stakeholder management.

• Data-driven mindset with the ability to analyze customer behavior and identify growth opportunities.

• Strong project management and coordination skills with the ability to work across multiple stakeholders.

• Excellent communication, problem-solving, and analytical capabilities.

• Familiarity with personal investing products and customer acquisition strategies will be advantageous.

We regret that only shortlisted candidates will be notified.
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

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Accounts Receivable Executive (18-Month Contract)

Key Responsibilities

• Process billing, receipting, and accounts receivable transactions accurately and timely.
• Monitor customer accounts, follow up on outstanding payments, and respond to payment-related enquiries.
• Perform account reconciliations and support month-end closing activities.
• Prepare reports, ageing schedules, and other finance-related documentation.
• Track overdue accounts and assist in debt management and collection activities.
• Liaise with internal stakeholders to resolve billing and payment issues.
• Support system enhancements, testing activities, and process improvement initiatives.
• Maintain accurate records and ensure compliance with internal procedures.
• Perform other administrative and finance-related duties as assigned.

Requirements

• Min Degree in Finance, Accounting, or a related discipline.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

• Handle daily treasury transactions (e.g. deposits, FX, borrowings)
• Monitor inter-company loans and support interest computation and settlement
• Perform month-end closing and reconciliations for treasury activities
• Prepare reports for management, including analysis and financial summaries
• Ensure compliance with accounting standards and internal policies
• Support tax and GST-related treasury matters
• Assist with banking administration and system controls
• Provide support to stakeholders on treasury-related queries
• Participate in projects and other ad-hoc duties

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

• Join a leading investment firm with strong focus on sustainability
• Part time role offering flexibility (3-4 days a week)

About Our Client

A Singapore-based global investment firm that focuses on sustainable, long-term assets.

Job Description

• Lead the development of the annual sustainability report, investor ESG reporting, and external ESG disclosures.
• Oversee quarterly sustainability reporting to the Board and investors, ensuring timely delivery and alignment with requirements.
• Ensure compliance with relevant ESG reporting standards and lead the annual PRI reporting process.
• Implement group-wide ESG policies and commitments.
• Collaborate with regional and business platforms to design tailored sustainability frameworks aligned to local and industry needs.
• Provide strategic guidance and support to drive the achievement of organisational sustainability objectives.
• Provide advisory to business units in sustainability investor due diligence.
• Provide strategic guidance on integrating ESG considerations into portfolio.
• Lead the development and distribution of sustainability materials, such as capability decks, onboarding content etc.

The Successful Applicant

• At least 8 years of experience in sustainability or a related area.
• Proficiency in sustainability reporting
• Bachelors degree in related field

What's on Offer

• Opportunity to make a meaningful impact in the financial services industry by driving sustainability initiatives.
• Be part of a forward-thinking organisation with a commitment to responsible business practices.
• Ability to make global impact on a group level

Contact

Ginny Teo (Lic No: R22104515/ EA no: 18C9065)

Quote job ref

JN-052026-7017815

Phone number

+65 6541 9926

Michael Page (Personnel) Pte Ltd | Registration No.201736642C

Job Description & Requirements

Kenoil offers comprehensive services in oil and gas trading and bunkering, delivering equipment, support, and logistics solutions to ensure efficient operations. Our core values include integrity, accountability, teamwork, and continuous improvement, with a strong focus on personal growth and collaboration.

At Kenoil, we create a supportive environment where you can thrive, contribute, and be part of a successful team. Join us and help shape the future of the energy industry!

Job Summary

We are looking for a detail-oriented Account Executive to support the company’s financial operations, with a focus on accounts receivable (AR) and accounts payable (AP), data verification, and assisting in month-end closing activities.

You will play a key role in ensuring accurate financial record-keeping, reconciling accounts, and maintaining efficient financial processes while collaborating with internal teams. Administrative support duties may also be required.

This role is offered on a 2-year contract basis, with a completion bonus upon successful fulfilment of the contract term

If you're passionate about accounting and eager to contribute to a growing company in the marine sector, we’d love to hear from you!

Job Responsibilities

1.Accounts Receivable & Payable

• Manage accounts receivable activities, including invoicing, collections, and follow-ups on outstanding balances
• Handle accounts payable functions, including invoice verification, processing payments, and vendor reconciliation
• Ensure accuracy and completeness of financial transactions

2.Accounting & Reconciliation

• Maintain accurate financial records and ensure proper documentation
• Verify financial data and reconcile discrepancies in accounts
• Perform bank reconciliations and assist in maintaining ledger accuracy

3.Month-End Closing

• Assist in month-end and year-end closing activities
• Support preparation of financial reports and schedules
• Ensure timely and accurate submission of financial data

4.Administrative & Operational Support

• Provide general administrative support to the finance team
• Collaborate with other departments to ensure smooth financial operations
• Support documentation and filing systems for audit and compliance purposes

Job Requirements

• Minimum Diploma in Accountancy, Finance, or a related field (AP/Accounting certifications such as AAP or CPA are a plus)
• Minimum 1–3 years of experience in accounts receivable, accounts payable, or a similar finance role
• Familiarity with accounting systems (e.g., SAGE, SAP, Oracle, QuickBooks) is an advantage
• Strong organisational and time management skills
• Good analytical skills with attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and take initiative
• Positive attitude and willingness to learn

• Perform logical and physical database design and creation, changes or removal of database, provide technical consultancy and advice on the usage of database software, advise application developers and owners on optimisation of database usage, SQL code and monitor availability of database, listener and other related processes;

• Review all daily logs, database alerts, database export logs, scheduled job logs;
• Perform database backups at frequency and within the timeframe as specified;
• Perform database recovery within the timeframe as defined; and
• Perform annual database recovery test on selected databases as determined.
• develop, review, test, implement and monitor database backup and recovery jobs, procedures and schedules.
• Plan and schedule regular database housekeeping and maintenance activities necessary to keep the database in a healthy state and at optimum performance.

Job Requirements:

• Degree in Computer Science or Information Technology
• At least three (3) years of experience in Oracle Database administration; and Oracle Database Administrator Certified Professional or at least three (3) years of experience in SQL Database Administration.
• Prior experience in large scale projects or System Integrator environment

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Tech Services Pte Ltd
UEN No. 202233837K

This is a 6-month contract position. If successful, incumbent will be managed via agency payroll.

Job Summary

The incumbent supports the talent acquisition efforts for non-executive and piece-rate contractor. This position also plays a key role in screening and coordinating hires under agency payroll, while also maintaining and optimizing our contractor database.

What You'll Do

Recruitment & Coordination

• Manage end-to-end recruitment for non-executive positions, including job posting, resume screening, interview scheduling and candidate communication.
• Oversee hiring of piece-rate contractor.
• Ensure timely onboarding of non-executive contractor, including documentation and compliance checks.
• Maintain accurate records of recruitment activities and candidate pipelines.

Contractor Hiring and Database Management

• Liaise with staffing agencies to coordinate temporary hires under agency payroll
• Oversee and update the agency contractor database to ensure accuracy and completeness.
• Track contract durations, extensions, terminations, and role changes.
• Generate regular reports on contractor headcount, tenure and cost metrics.
• Collaborate with finance and HR Business Partners to reconcile contractor data for audits and invoicing.

Stakeholder Engagement

• Partner with hiring managers to understand role requirements and hiring timelines.
• Communicate effectively with external agencies to ensure alignment on hiring needs and service levels.
• Provide timely updates to internal stakeholders on recruitment progress and contractor status.

What You'll Need

• Degree in Human Resource, Business Administration or related field.
• Minimum 2 years of experience in recruitment or HR coordination, preferably in a face-pace environment.
• Familiarity with agency payroll models and temp staffing processes.
• Strong organizational and data management skills; proficiency in Excel or HRIS tools (SuccessFactors) is a plus.
• Excellent communications and interpersonal skills.

About This Role

We are looking for a Program / Project Management Lead to drive end-to-end delivery of New Product Introduction (NPI) and prototype initiatives with a strong AI focus.

This role is critical in accelerating innovation and ensuring seamless execution across global teams, enabling successful product launches and measurable business outcomes.

KEY RESPONSIBILITIES

▪ Lead end-to-end delivery of NPI and prototype programs, ensuring alignment to scope, timelines, and quality expectations

▪ Develop and manage program plans, governance frameworks, and reporting mechanisms for multiple concurrent initiatives

▪ Collaborate with cross-functional stakeholders including business, engineering, partners, and channel teams across Singapore, India, and Europe

▪ Translate business requirements into structured delivery roadmaps with an AI-driven and data-informed approach

▪ Manage interdependencies, risks, and issues, proactively driving mitigation strategies

▪ Track and report program performance using defined KPIs and milestones

▪ Drive effective communication and coordination across global teams to ensure alignment and transparency

▪ Promote continuous improvement and operational excellence in program delivery

REQUIRED QUALIFICATIONS

▪ Proven experience in program or project management within technology or digital environments

▪ Strong understanding of product lifecycle management, including NPI or product development processes

▪ Exposure to AI/ML concepts and their application in business or technology solutions

▪ Excellent stakeholder management and communication skills across geographically distributed teams

▪ Ability to manage multiple priorities and deliver in a fast-paced, matrixed environment

▪ Strong analytical, problem-solving, and decision-making capabilities

▪ Experience working with cross-regional teams and managing global stakeholders

PREFERRED QUALIFICATIONS

The following qualifications are optional but will strengthen your application:

▪       Certification in project or program management (e.g., PMP, Agile, Scrum)

▪       Experiencein technology consulting or large-scale transformation programs

▪       Familiarity with partner ecosystems, channel operations, or product commercialization

▪       Exposure to digital transformation or innovation-led initiatives

Industry: Logistics

Conducive Working Environment

Permanent role

Responsibilities:

• Lead and manage a team warehouse and office staff to ensure smooth and efficient daily operations.
• Oversee operational execution to ensure service levels, lead times, and customer KPIs are consistently achieved.
• Act as the key customer interface, handling operational queries, resolving issues promptly, and maintaining strong customer relationships with a proactive and solution-oriented mindset.
• Ensure compliance with Customs regulations and bonded/controlled goods requirements.
• Maintain accurate inventory control and accountability, including cycle counts and annual stock takes.
• Plan and optimize manpower deployment to meet operational demands and productivity targets.
• Monitor team discipline, attendance, and performance, including tracking of lateness and medical leave.
• Manage purchase requisitions, documentation, and operational records in a timely and accurate manner.
• Drive resolution of QEHS and operational non-compliances, ensuring corrective and preventive actions are implemented.
• Partner closely with HR on manpower matters, employee relations, and workforce planning.
• Identify and implement process improvements to enhance productivity, efficiency, and service quality.
• Support 24/7 operations, including flexibility to respond

Requirements:             

• Diploma/Degree in Logistics, Supply Chain, Business, or related discipline.
• Minimum 3–5 years of logistics/warehouse operations experience, with proven experience managing a team of at least 12–15 headcount.
• Proficient in SAP (WM/MM or equivalent systems) for inventory and operational transactions.
• Strong customer-facing skills – confident, responsive, and able to manage stakeholders effectively
• Good understanding of warehouse operations, inventory control, and compliance requirements.
• Proven ability to manage a small team and drive performance outcomes.
• Able to work in a fast-paced, dynamic environment with strong problem-solving skills.
• Willingness to support shift-based / 24/7 operations when required.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Work location: Central
Working hours: Monday to Friday office hours
Salary: up to $4500 per month

3 months contract (extendable to 6 months)

Job Scope:

• Engage with stakeholders on facilities issues
• Conduct joint engagements with stakeholders
• Conduct routine checks on operations and compliance matters
• Process applications
• Manage feedback from members of the public
• Manage policies and programmes, and ensure compliance and participation
• Any other duties as assigned

Requirements:

• Degree in any field
• Organised and able to multi-task
• Strong stakeholder management skills with outgoing and pleasant personality.
• Independent, resourceful, meticulous and able to multi-task.
• Proficient in Microsoft Office applications.
• Team player with experience leading a team.

Interested applicants may apply or email your CV to nadirah.hirwandy@tg-hr.com

SINGAPOREANS ONLY

Industry: Logistics

Conducive Working Environment

Location: Islandwide

Responsibilities:

• Understand and comply with all warehouse safety, quality, and operating procedures

• Perform 5S practices to maintain warehouse organization and efficiency
• Execute warehousing activities—including inbound, outbound, and cycle counts—in a timely and orderly manner
• Conduct visual inspections and report any shipment non-conformities or exceptions
• Support the Supervisor in achieving required KPIs
• Perform general warehousing duties such as database maintenance, stocktaking, material handling, and documentation control
• Ensure all documentation is accurate and submitted promptly
• Participate in process improvement initiatives and support implementation efforts
• Continuously strive to enhance performance efficiency and operational standards

Requirements:

• 2 years experiences in warehouse / logistics Industry preferred
• PC literate, preferably familiar with Warehouse Management System
• Forklift license and/or Reach Truck license is an advantage

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Company Description

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients’ ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients’ emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

Job Description

• Support outreach, engagement, and publicity efforts to raise awareness and increase uptake of the Care Guides Programme and caregiver-related services.
• Conduct initial contact, screening, and basic needs assessment of caregivers and potential Care Guides.
• Coordinate and facilitate the matching, buddying, and onboarding process between Care Guides and caregivers.
• Provide ongoing coordination and basic support to caregivers and Care Guides, including check-ins, follow-ups, and escalation of issues where required.
• Assist in managing programme touchpoints on digital platforms (e.g., online forum, sign-ups), including responding to enquiries and supporting user engagement.
• Provide administrative and operational support for the programme, including scheduling, data entry, documentation, and maintenance of records.
• Support data tracking, monitoring, and reporting of programme activities and outcomes.
• Assist in organising training sessions, meetings, and engagement activities for Care Guides and caregivers, including logistics and administrative support.
• Work closely with the Senior Medical Social Worker and multi-disciplinary team to ensure smooth programme operations and coordinated care.
• Provide support in caregiver follow-ups and home visits where required, under supervision.
• Participate in supervision, training, and team meetings for professional development.
• Perform any other related duties as assigned by the reporting officer.

Qualification

• Minimum Diploma in Social Work, Counselling, Gerontology or related social science fields
• Preferably 1–3 years of relevant experience in social service, community work, or healthcare settings.
• Possess good interpersonal and communication skills; with ability to engage caregivers and volunteers from diverse backgrounds
• Organised and detail-oriented, with ability to manage administrative and coordination tasks effectively.
• Passionate in caregiver support and community-based services.

Other Information

The Care Guides Programme is a 2-year programme funded by NCSS. It aims to strengthen peer-based support for caregivers by training experienced caregivers as Care Guides to journey alongside new or stressed caregivers. It is a value-added initiative developed by HNF, leveraging on existing HNF & consortium partnerships' home care service presence & digital outreach through HNF's digital caregiver-support platform.

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

You’ll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others.

Embark on a meaningful career with HNF today!

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume.

Please note that your application will be sent to and reviewed by the direct employer - Home Nursing Foundation

About the Role

We are seeking an experienced professional with deep expertise in SWIFT-related business domains (standards, payments, and securities) and good technical knowledge in trading systems. This role will provide subject matter expertise on SWIFT flows, oversee technical design reviews, and ensure infrastructure architecture aligns with business and operational requirements.
You will act as the Point-of-Contact (POC) for third-party SWIFT technical teams, guiding implementation planning and coordinating with internal stakeholders to ensure smooth delivery.

Job scopes

• Provide in-depth expertise in SWIFT business and technical flows.
• Review and oversee SWIFT infrastructure architecture blueprints in collaboration with cross-functional IT and operations teams.
• Act as POC with third-party SWIFT technical teams, offering guidance on infrastructure implementation planning.
• Coordinate with internal teams to ensure resource availability.
• Lead business process modelling with process owners and third-party teams, ensuring automation and adoption.
• Translate functional requirements into technical specifications for analysts and developers.
• Review and develop test cases to ensure comprehensive coverage.
• Provide arbitration and subject matter expertise when requirements conflicts arise.
• Advise on best practices and guide implementation planning.

Job Requirements

• Bachelor’s degree in IT or related field.
• Minimum 5 years’ experience in financial services, mainly in a technical business lead role.
• Good background in banking operations, back-office processes, or system integration.
• Extensive knowledge of SWIFT products and applications: Alliance Gateway, Alliance Access, WebAccess, SWIFTNet, FIN messaging, ISO 20022.
• Deep understanding of payments and securities messaging flows.
• Familiarity with SWIFT’s Customer Security Program (CSP) and proposed controls.
• Experience with BPM tools and process automation.
• Excellent knowledge of IT technology stacks in medium to large-scale implementations.
• Excellent written and verbal communication skills.
• Highly organized, able to work independently in fast-paced environments, and adhere to governance processes.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• Content Strategy and Editorial Oversight
• Drive the development and execution of a coherent, audience-led content strategy across SMU's owned digital platforms, ensuring alignment with institutional marketing goals and brand positioning.
• Lead editorial planning and governance for content hubs, campaign pages, and thought leadership pieces, ensuring a consistent narrative voice, high-quality storytelling, and strategic relevance in both English and Simplified Chinese.
• Collaborate with internal stakeholders and agency partners to shape content that supports student acquisition, brand storytelling, and reputation-building across SMU's priority markets.
• Bilingual Content Development and Chinese Digital Platforms
• Lead the creation, adaptation, and governance of Chinese-language content across SMU's digital presence, with working knowledge of the Chinese digital ecosystem as a whole including but not limited to WeChat (official accounts, Moments, and mini-programmes), Weibo, Xiaohongshu, Douyin, Bilibili, Zhihu, and Baidu-facing content formats. The candidate is expected to understand how audiences move across this ecosystem, how platform conventions and content norms differ, and how institutional content can be positioned effectively within it.
• Develop original Chinese-language content, not translated derivatives that is tailored to platform norms and resonant with Chinese-speaking audiences across Singapore, China, and the broader region.
• Advise on culturally appropriate messaging strategies for Chinese-speaking markets, ensuring content aligns with SMU's positioning and the expectations of prospective students and stakeholders in these segments.
• Review and quality-assure all Chinese-language content produced by team members, freelancers, or agency partners before publication.
• Multi-Format Content Creation and Channel Adaptation
• Develop and oversee the production of compelling content across short-form, long-form, and multimedia formats for web, email, and social platforms in both English and Simplified Chinese.
• Adapt messaging across channels to ensure platform-specific resonance, audience relevance, and bilingual content cohesion.
• Provide expert copywriting for campaign messaging, social captions, ad copy, and email flows with clear calls-to-action and consistent brand alignment across languages.
• Campaign Storytelling and Social Content Execution
• Collaborate with the Assistant Director, Content and Social and broader OCCM team to develop and execute integrated campaign narratives across digital and social channels.
• Translate institutional priorities including student recruitment, programme launches, research visibility, and alumni engagement into compelling content that resonates with priority audience segments.
• Ensure campaign storytelling maintains brand voice integrity across both English and Chinese language outputs.
• Community Engagement and Monitoring
• Engage with online communities across the region, responding to audience queries and comments in a culturally appropriate manner in both English and Chinese.
• Monitor brand mentions and address emerging issues, escalating potential reputational risks to the Social Lead when needed.
• Performance Analytics and Reporting
• Measure and analyse content effectiveness using tools such as Google Analytics, HubSpot, Emplifi, or equivalent, with particular attention to engagement patterns on Chinese platforms.
• Monitor key performance indicators including reach, engagement, lead quality, and conversion rates, applying data to refine editorial and channel strategy.
• Develop content dashboards and performance reports and communicate insights and recommendations to stakeholders to demonstrate marketing ROI.
• Cross-Functional Collaboration and Alignment
• Partner with colleagues across brand, corporate communications, university events, admissions, alumni, and faculties to ensure content supports cross-functional campaign and reputational goals.
• Guide and mentor junior team members or freelancers to deliver high-quality bilingual content that meets editorial standards and marketing priorities.
• Engage external writers, editors, or agencies when needed, ensuring alignment with SMU's tone, brand, and strategic goals in both English and Chinese.
• Any other duties assigned.

• Bachelor's degree in journalism, Mass Communications, Marketing, Digital Media, or a related field.
• Effectively bilingual with proficiency in Chinese equivalent to HSK Level 6 Business Chinese Test (BCT) Advanced or higher.
• Bilingual Content Proficiency — Simplified Chinese (Mandatory, Minimum 3 years)
• This is a mandatory requirement. Candidates who do not meet it will not be considered.
• High proficiency in both written and spoken Simplified Chinese, with demonstrated ability to produce editorial-quality content — not machine-translated or adapted copy — for Chinese-speaking audiences.
• Minimum 3 years' experience working in or directly with the Chinese digital market, with demonstrated hands-on experience developing and managing content across the Chinese digital ecosystem. This goes beyond platform execution: the candidate should understand how Chinese digital audiences discover, consume, and share content; how platforms such as WeChat, Weibo, Xiaohongshu, Douyin, Bilibili, and Zhihu serve different functions and audience segments; and how content strategies need to be structured differently for Chinese-speaking markets compared with English-language ones. Familiarity with Baidu search behaviour and how it differs from Google is an advantage.
• Ability to adapt institutional tone and brand voice into Chinese-language content that reads as culturally authentic rather than translated, with appropriate register for the context (prospective student acquisition, research communication, or employer/partner engagement).
• Editorial and Content Development Expertise (Minimum 5 to 7 years)
• Strong writing and editing skills across formats — blog articles, web copy, email campaigns, and social media content — with a clear, audience-first approach in both English and Simplified Chinese.
• Proven ability to craft compelling narratives and adapt messaging for different platforms, while maintaining brand voice and institutional credibility.
• Content Performance and ROI Measurement (Minimum 3 to 5 years)
• Experience using tools such as Google Analytics, Truescope, HubSpot, Emplifi, or equivalent to assess content impact across traffic, engagement, and conversion metrics, including platform-specific analytics for Chinese social media.
• Ability to derive content insights from data and translate them into optimised editorial strategy and reporting narratives.
• Platform Adaptability and Channel Knowledge (Minimum 5 years)
• Hands-on experience creating and adapting content across web, email, and social channels, including both English-language platforms (LinkedIn, Instagram, YouTube, TikTok) and the Chinese digital ecosystem (WeChat, Weibo, Xiaohongshu, Douyin, Bilibili, or equivalent).
• Candidates with direct experience of the Chinese market — including lived or professional experience within mainland China or with organisations actively targeting Chinese-speaking audiences — are strongly preferred.
• Working understanding of platform trends, engagement formats, and algorithm behaviour, with the ability to optimise bilingual content for different devices and audiences.
• Cross-Functional Collaboration and Workflow Management (Minimum 5 years)
• Proven ability to collaborate with internal teams, freelancers, and agency partners to deliver timely and effective bilingual content.
• Strong project management and organisational skills, with the ability to juggle multiple content streams and campaign deadlines across languages and markets.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Role Title: Project Manager (Tech & Ops SME) - Global Market

Role Type: Contract - 6 Months with a potential to extend

We are looking for an experienced Project Manager to lead end-to-end delivery of strategic projects across technology and operations. The role will involve managing project scope, timelines, stakeholders, governance, risks, and financials while ensuring successful project implementation.

Key Responsibilities:

• Manage full project lifecycle from initiation to delivery.
• Drive project planning, stakeholder management, governance, and reporting.
• Coordinate cross-functional teams and manage project dependencies.
• Identify and mitigate project risks and issues.
• Facilitate business requirements gathering and support testing activities.
• Manage project budgets, resource planning, and tracking.
• Leverage AI and automation tools to improve reporting, forecasting, and operational efficiency.
• Ensure compliance with organizational governance and standards.

Requirements:

• 8+ years of Project Management experience.
• Exposure to AI tools such as Copilot or other AI-enabled solutions would be an added advantage.
• Proven experience delivering complex projects within timeline and budget.
• Proven experience managing end-to-end project delivery across operations and business teams.
• Strong Operations SME background with solid understanding of operational lifecycles.
• Strong stakeholder management, communication, and influencing skills.
• Experience with Agile, PMP, PRINCE2, or similar project methodologies.
• Hands-on experience with MS Office, MS Project, JIRA, and reporting tools.
• Exposure to AI-powered tools (e.g., Copilot) for reporting or automation is preferred.

Preferred Background:

• Experience within Financial Services, Investment Banking, or Global Markets Operations.
• Knowledge of business analysis or process improvement methodologies such as Six Sigma.
• Strong organizational, prob