Total 22,523 contract manager job vacancies in Hong Kong

主要職責：

• 為公司尋找潛在的商機。
• 制定和完善有效的銷售策略和行銷計劃。
• 建立聯繫、協調並跟進潛在客戶的專案線索。
• 向客戶、顧問、建築師、設計師等推廣、行銷和銷售公司全系列產品。
• 與所有業務夥伴建立、培養和維護良好的業務關係。
• 透過人脈拓展、電話推銷、實地考察和參與行業活動來獲取合格的銷售線索。
• 與內部各部門（專案、銷售等）協調。
• 追蹤銷售管道並完成每月目標。
• 密切注意市場趨勢、競爭對手和即將開展的項目。

主要要求：

• 26-35歲。
• 應徵者必須至少擁有商業或行銷專業的文憑/學位，並且至少有3年的銷售和行銷工作經驗。
• 高度的敬業精神、積極主動性和領導能力。
• 具備良好的人際溝通能力，能與組織內各級人員有效溝通。
• 具備較強的溝通能力，英語、馬來語及國語口語及書面表達能力俱佳。
• 熟悉Excel、Word等辦公室軟體者優先考慮。
• 自備交通工具
• 良好的人際溝通能力。
• 自我驅動，結果導向。
• 能夠獨立工作。

我們提供的服務：

• 我們將為入選者提供優厚的薪資待遇，包括獎金和醫療福利。
• 基本薪資為 3,800.00 馬幣以上，視工作經驗而定。
• 津貼：交通費、電話費等

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 定期團隊活動
• 醫療保險
• 開放文化

職位概述

負責領導品質保證工作，確保所有產品符合客戶、監管機構和內部品質標準。監督品質系統、合規性和持續改進計畫。

主要職責

• 開發、實施及維護品質管理系統（QMS）
• 確保符合 ISO 和 IATF 標準及監管要求
• 主導內部和外部審計，包括客戶審計
• 處理客戶投訴並實施糾正和預防措施（8D）
• 監控品質績效（KPI）並推動持續改進
• 管理來料檢驗、流程檢驗和最終檢驗活動
• 與生產、工程和供應商緊密合作，解決品質問題。
• 領導和培訓品質保證/品質控制團隊成員
• 監督文件控制和品質記錄
• 支援新產品開發和製程驗證

職位要求

• 工程/品質管理或相關領域的學士學位
• 至少3-5年品質保證/品質控制經驗，其中至少2年管理經驗
• 具備製造業環境經驗（最好是金屬、緊固件或機械加工產業）
• 精通 ISO 9001 和 IATF16949 標準以及品質工具（例如，7 種品質控制工具、FMEA、SPC）
• 具備處理審計和客戶投訴的經驗
• 良好的領導能力、問題解決能力與決策能力
• 較強的溝通及人際溝通能力
• 熟悉持續改善方法（例如精實生產、六西格瑪）者優先考慮。
• 精通Excel和PowerPoint技能

福利待遇

• 開放文化
• 個人發展機會
• 5個工作天

關鍵能力

• 領導力與團隊管理
• 分析思維
• 基於風險的思維
• 持續改進的心態

請在線申請或將簡歷發送至： purchase@geenscrew.com或透過 WhatsApp 聯繫 Joanne (012-6372688)

[Immediate job opening @ Bukit Jalil]

• Position Title: Senior Accountant/Finance Manager.
• Salary: RM 8000-10000.
• Location: Bandar Bukit Jalil, WP Kuala Lumpur.

The hiring company

This company,a subsidiary of a Public Listed Company is a forward looking organization specializing in business travel support services. They have been in the business of providing quality chauffeured limousine services and hire-and drive car rental for over two decades in Malaysia. Currently they are actively looking for a fully qualified accountant to become part of the Finance team to manage the full functions of accounting and finance of the organization at Bandar Bukit Jalil in outskirts of Kuala Lumpur. 

The job role

This role is full time permanent position managerial role within the Finance Department.

The incumbent will be responsible for the day-to-day accounting functions within the Finance Department. Main responsibilities will be to manage full set of accounts and preparation of financial and management reporting.

Key duties:

*Production of month end management accounts including P&L,balance sheet and cash flow forecasting.

*Management of accruals,prepayments,depreciation and petty cash month journals.

*Reconciliation of monthly key ledger balance sheet and profit and loss accounts.

*Maintain accounting records and database.

Candidate Profile and attributes

We are looking for candidates who would have a professional qualification ACCA or CIMA. Candidates with bachelor degree in Accounting will be duly considered.

-Malaysian age below 50.

-5-10 years of work experience in finance and accounting functions.

To be considered for this role, candidates must be proficient in spoken and written English plus conversant in BM and Mandarin.

Candidates who are residing within 30 KM radius within the vicinity of Bukit Jalil will be considered most convenient to take up this position. These places include Kinrara Puchong, Old Klang Road, Sri Petaling, Cheras, Seri Kembangan and Kajang.

HOW TO APPLY

We appreciate aspiring candidates read our this advertisement before applying. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.

Alternatively, interested candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

[Policy of free job placement for job seekers]

Yes,it is absolutely free to job applicants. Chrisjac as the recruitment partner does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide bank or payment details when apply jobs listed under Chrisjac Recruitment.

For more job openings,please visit our website at: www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• Position title: Finance Manager.
• Salary: RM 10000-12000.
• Work location: Mid Valley City, Kuala Lumpur.

Chrisjac Recruitment are actively looking for qualified Accountants to assume the immediate role of Finance Manager with a public listed group of companies based at Mid Valley City in Kuala Lumpur.

About the job

This is a full time permanent position, reporting directly to the senior Group Finance Manager of the group in Malaysia. The role will be to assist the senior Finance Manager in the management of day-to-day operations of the Finance department.

The primary role is to manage the full spectrum of accounting and finance functions of the company and several subsidiary companies within the group. The incumbent will be responsible to manage and lead the Accounting team to produce accurate financial and management reports. The incumbent will lead the month end process from beginning to end.

Key responsibilities:

*Produce monthly reports for different operation teams.

*Monitor and analyze accounting data and produce monthly monthly financial reports.

*Preparing management reports for the companies and its subsidiaries.

*Take the lead role in the annual budgeting and forecasting process.

*Manage the fixed assets and revenue team ensuring compliance.

*Review the company's financial statement for variances and cost control implementation and other budgetary controls.

*Manage and monitor subordinates' works in respect of payable, receivables. 

The candidate

To be considered for this senior accounting & finance role, candidate should possess professional qualification ACCA or Bachelor degree. Preference for candidates who are in age group 30-40 with at least 5-8 years of overall accounting experience.

Ideally candidate with prior experience in PLC set up will be an asset. However, candidates with solid accounting/finance experience in other industries will be duly considered.

The successful applicant will be strong in accounting knowledge, a confident and well organized self-starter with exceptional communication and interpersonal skills.

Good command of spoken and written English is required with good writing skills.

A good working knowledge of accounting standards (FRS & IAS),taxation and company law will definitely a prerequisite to be considered for this role.

This exciting role will be based at the corporate office in Mid Valley City area. Their business working hours are on a 5-day week basis, 8.30 am-5.30pm.

APPLICATION FOR THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Central location
• Casual dress code
• Personal leave
• Open culture

• Position: Finance Manager.
• Salary: RM 9000-12000.
• Location: Mid Valley City,Kuala Lumpur.

Chrisjac Recruitment are looking for a qualified Accountant to assume the role of Finance Manager with a public listed company based at Kuala Lumpur. The group's business activities are diversified,ranging from property development & corporate finance, manufacturing and hospitality. 

About the job

This is a full time permanent position, reporting directly to Senior Group Finance Manager of the group in Malaysia. 

The role will be to manage the full spectrum of accounting and finance functions of the company and several subsidiary companies within the group. 

Key responsibilities:

*Responsible for quarterly and yearly reports for Bursa Malaysia announcements.

*Responsible for the Group consolidated accounts on monthly, quarterly and yearly basis.

*Responsible for the financial management of the company and the Group.

*Manage taxation, audit and all related matters.

The candidate

To be considered for this senior accounting role, candidate must possess a Bachelor degree in Accounting qualification or ACCA/CIMA graduate. 

*Member of MIA.

*Preference for candidates who are in age group 35-45

*At least 5-8 years of PLC environment.; ideal and an asset. 

*The successful applicant will be strong in consolidation of group accounts.

Good working knowledge on Main Board Listing requirements of Bursa Malaysia Securities and MFRS/IFRS. 

*A confident and well organized self-starter with exceptional communication and interpersonal skills.

*Good command of spoken and written English is required with good writing skills.

*A good working knowledge of accounting standards (FRS & IAS),taxation and company law will definitely a prerequisite to be considered for this role.

This exciting role will be based at the corporate head office in Mid Valley City in KL. Their business working hours are on a 5-day week basis, 8.30 am-5.30pm. It is important that the applicants will find it convenient to work in the location.

APPLICATION

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

Perks & Benefits

• Central location
• Casual dress code
• Personal leave

• Position: Assistant Manager, 3PL Warehouse Operations.
• Salary: RM 4000-5000.
• Job location: Container Terminal 1, Off Jalan Tenggiri, North Port, Port Klang.

The hiring company

This is an integrated transport and logistics company,providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents. Currently they have an opportunity for the right person to manage their 3PL facilities located at North Port (and West Port) in Port Klang area. They are looking for experienced and inspirational leader to lead the warehouse operation team in North Port and West Port, Port Klang.

Roles & Responsibilities

As Assistant Manager for the warehouse operation activities, the role is hands on and varied and it is imperative that leadership is displayed by hands on approach to all aspects which will involve picking and packing clients orders in a high volume and high pressure environment, maintaining a clean and tidy warehouse, dispatching of freight of freight using computerized software. This role requires to deputize for Warehouse Operations Manager as and when required.

The overall responsibilities will be:

*Manage and responsible for overseeing the day-to-day operational activities of the warehouse.

*Manage and direct inbound/outbound operations/shipments, oversee inventory functions and direct, lead and revise the implementation of contingency plans,if required.

*Ensure customer orders are dispatched in accordance with the agreed service agreement.

*To manage and supervise a team of warehouse staff to carry out and support daily operation activities, ensuring effective distribution and inventory system within the logistics facilities. 

*Responsible for the overall warehouse inventory accuracy and annual stock take and integrity.

*Ensure that all operations at the warehouse are compliant to safety,environmental and health standards.

Requirements: Candidate profile

The right ideal candidate for this senior role will be someone well organized with a solid 5-8 years experience in warehouse operations, picking and packing ,customer services or similar environment preferred, and have the ability to communicate effectively with their team and customers.

-Malaysian age 30-45.

-Possess a Diploma qualification in Supply Chain/Logistics Management or Business.

-A forklift license would be ideal,useful and beneficial.

-Previous experience in managing 3PL facility a huge advantage and will be highly considered.

-Demonstrated supervisory role in previous experience of managing 3PL warehouse operations.

-Knowledge of both warehouse and logistics practices.

-Good communication and people management skills.

-Good organization skills and ability to oversee others.

-Computer literate with basic knowledge of Excel, Word applications.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your complete resume (in simple Word format) for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application.

Alternatively,candidates may forward resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

[Policy of free job placement for job seekers]

Yes,it is absolutely free to job applicants. Chrisjac as the recruitment partner does not impose any charges or fees to candidates who apply jobs under our recruitment services.Please do not provide your bank or payment details when apply jobs listed under Chrisjac Recruitment.

For more job openings, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：助理經理，3PL倉庫營運。
• 薪資：4000-5000 馬幣。
• 工作地點：1號貨櫃碼頭，Jalan Tenggiri，北港，巴生港附近。

招募公司

這是一家綜合性運輸物流公司，業務遍及亞洲、澳洲和歐洲/美洲，提供國際貨運代理和物流服務。目前，他們正在尋找合適的人才來管理位於巴生港北港（和西港）的第三方物流設施。他們正在尋找一位經驗豐富、富有遠見的領導者，帶領巴生港北港和西港的倉庫營運團隊。

角色與職責

身為倉庫營運助理經理，此職位工作內容豐富多元，需要親力親為，展現領導能力。具體工作包括在高強度、高壓力的環境下揀貨包裝客戶訂單、保持倉庫清潔整齊、使用電腦軟體進行貨物調度等。此外，該職位還需在必要時代理倉庫營運經理的職責。

整體職責包括：

*負責管理和監督倉庫的日常營運活動。

*管理和指導入庫/出庫操作/發貨，監督庫存職能，並在需要時指導、領導和修改應急計劃的實施。

*確保客戶訂單依照約定的服務協議出貨。

*管理和監督倉庫員工團隊，執行和支援日常營運活動，確保物流設施內有效的配送和庫存系統。

*負責倉庫整體庫存的準確性、年度盤點以及庫存完整性。

*確保倉庫的所有作業符合安全、環境和健康標準。

要求：候選人簡介

擔任此高階職位的理想人選應具備良好的組織能力，擁有 5-8 年的倉庫營運、揀貨包裝、客戶服務或類似環境方面的經驗，並能夠與團隊成員和客戶進行有效溝通。

-馬來西亞人，年齡 30-45 歲。

-持有供應鏈/物流管理或商業相關專業的文憑。

-擁有堆高機駕駛證將是理想之選，非常有用且有益。

- 具備第三方物流設施管理經驗者優先考慮。

-在以往管理第三方物流倉庫營運方面展現主管能力。

- 具備倉儲和物流方面的知識。

良好的溝通和人員管理能力。

- 具備良好的組織能力和領導能力。

-具備電腦操作能力，掌握Excel、Word等辦公室軟體的基本知識。

如何申請

有意者請將完整履歷（Word格式）寄給我們審核。您也可以透過JOBSTORE線上申請，點選「申請」按鈕提交申請。

或者，應徵者也可以直接將履歷寄至我們的信箱jobs@chrisjac.com.my。

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。作為招募合作夥伴，Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

更多職缺，請造訪我們的網站www.chrisjac.com.my

福利待遇

• 休閒著裝要求
• 個人休假
• 開放文化

• Allocate work to contractors and subcontractors to facilitate the smooth workflow process.
• Communicate with the management, contractors and sub-contractors on the adjustments to cost estimates.
• Conduct the negotiations during the course of the project to ensure issues are resolved.
• Control project scope to meet project objectives in order to enhance project deliverables and key work activities.
• Develop cost reduction strategies to enhance the overall value of the project.
• Monitor project costs to ensure the objectives of the project are achieved in accordance to building contract law.
• Oversee and ensure compliance with standards.
• Prepare tender and contract documents in accordance to the building and construction regulations.
• Prepare the cost analysis for the project in order to ensure the overall value is enhanced.
• Provide advice on contractual claims so that the project scope is managed.

Precast & Infrastructure Projects

Key Responsibilities

• Review tender documents, drawings, specifications, and contract conditions.
• Prepare cost estimates and support tender submissions.
• Administer contracts throughout project execution.
• Manage variation orders (VO), Extension of Time (EOT), contractual claims, and final accounts.
• Prepare and monitor progress claims and subcontractor payment certifications.
• Monitor project costs, budgets, cash flow, and commercial performance.
• Liaise with clients, consultants, subcontractors, suppliers, and internal project teams.
• Identify contractual and commercial risks and recommend mitigation measures.
• Ensure contractual compliance and proper documentation management.

Requirements

• Degree in Quantity Surveying, Construction Management, Civil Engineering, Law, or related discipline.
• Minimum 5–8 years of relevant contract management experience within the construction industry.
• Strong knowledge of contract administration claims management, VO, EOT, cost control, and final accounts.
• Able to work independently and manage multiple projects.

Preferred Experience

Candidates with experience in the following sectors will be highly preferred:

• Precast concrete manufacturing
• MRT / Rail projects
• LTA infrastructure projects
• Tunnel segment projects
• Segmental Box Girder (SBG) projects
• Bridge and viaduct construction
• Major civil engineering works

Candidate Preference

• Singapore Citizens and Singapore Permanent Residents (PRs) are strongly preferred.
• Candidates must possess hands-on experience managing VO, EOT, claims, and final accounts independently.
• Foreign candidates will only be considered if they possess strong and directly relevant experience in precast, MRT, LTA, tunnel, bridge, viaduct, or major infrastructure projects.

Interested Candidates, please include your availability, expected salary and reason for leaving current job.

We regret that only shortlisted candidates will be contacted

EA: 04C3171 / Reg: R1102690

Responsibilities:

• Lead the Quantity Surveyors team to prepare, review, and manage contracts, subcontracts, and agreements ensuring compliance and risk mitigation
• Develop and implement procurement strategies by shortlisting vendors, managing RFQ/RFP processes, conducting tenders, and evaluating bids to secure optimal project resources
• Review and approve internal procurement documents to obtain management consent for contract awards
• Manage main contract progress claims, subcontract payments, and variation claims to maintain accurate financial control
• Generate and monitor project cash flow forecasts and cost value reports to support financial planning and decision-making
• Administer project timelines and budgets while conducting rates and commercial negotiations to optimize project costs
• Provide expert guidance on contractual issues and lead dispute resolution efforts to minimize project disruptions
• Collaborate with Project Teams to deliver cost and financial insights and provide contractual support throughout pre-construction, construction, and post-construction phases

Qualifications & Experience:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 12 years of related working experience in Main con.
• Organizational skill with attention to detail, adaptable and flexible.
• Good communication and facilitation skills.
• Ability to work well in a team as well as independently and demonstrate initiative and commitment.

1. Contract Administration

• Reviewing, negotiating, and managing contracts with clients, subcontractors, and suppliers.
• Preparing, consolidating and filing of Contract Documents, Variation Orders, Progress Claim and Final Accounts.
• Ensuring compliance with all contractual obligations, including timelines, quality, and specifications.
• Preparing, submitting and upgrading of BCA workhead.
• Monitoring contract terms to identify risks and opportunities.

2. Cost Management

· Bidding, taking of BQ for tenders, to discuss cost with Contract Director.

• Preparing cost estimates, budgets, and tracking project expenses to maintain profitability.

3. Team Supervision and Coordination

• Supervising quantity surveyors, contract administrators, or other team members.
• Acting as a bridge between the Contract Director and the operational staff, ensuring that the Director's strategic decisions are implemented effectively.
• Guiding the team in preparing tender documents and ensuring they meet the required standards.
• To communicate with Project teams on progress and issues.

4. Reporting and Communication

• Regularly reporting to the Contract Director on the progress of projects, including financial updates and risks.
• Liaising with clients, and subcontractors to maintain clear communication.

5. Legal and Regulatory Compliance

• Ensuring all contracts align with legal, regulatory, and corporate standards.
• Staying updated on relevant laws, such as Building and Construction Authority (BCA) guidelines or international contract standards (e.g., FIDIC, NEC).
• Familiar with PSSCOC, REDAS, SIA, TOWN COUNCIL, HDB etc.

Job Description

• Hands-on and with comprehensive experience at past in procurement process and supporting (or leading) procurement functions cover strategic sourcing and subcontracting.
• Conversant of contractual terms and conditions in particular for Engineering, Procurement and Construction Works, and Public Infrastructure Projects.
• Collaborate across internal departments- Tender/ Business Development, Project, Quanity Surveyor, Finance Team to ensure operational consistency, shape contracting strategies and frameworks that support long-term business objectives.
• Review and Resolve commercial/technical ambiguities before award, Negotiate favourable pricing and commercial terms, Manage and administer of the procurement contractual agreements, ensure risk mitigation.
• Manage post contract administration, support QS in evaluating variation orders and commercial disputes.
• Support dispute avoidance strategies and assist in mediation, adjudication, arbitration where require. Coordinate with legal counsel when dispute arises.
• Maintaining and updating of all procurement associated contractual documentation and records.
• Communicate and work very closely with the project team for preparation of the invitation of the request for proposal and administering of the purchase requisition and award consent with the project team.
• Supervise and guide and monitor procurement team including procurement executives and admin personnel of the day to day procurement operation.
• Supporting Project Leads in budget monitoring.
• With experience in auditing and its procedures and compliances.
• With good oral and written command in English and with effective communication skills with all levels and he/she shall be proficient in Microsoft Office Suite including MS Word, Excel and Power Point

Requirements

• At least 8 years working experience and with either Degree in Engineering (Chemical, Environmental, Mechanical), Construction Management or Quantity Surveyor, preferably in A1/L6 Main Contractor or EPC Contractor, in project contract administering role.
• Applicants with more than 12 years of relevant experience may be considered for a Senior role.
• Good knowledge and with experience within the various contracting associated with procurement management.
• Good knowledge and with vast exposure at past with Public Sector Standard Conditions of Contract and Contract Law.
• Good analytical and negotiation skills.
• Preferably with those with comprehensive experience in water and wastewater industries especially in Process and Mechanical, Electrical, Instrumentation Control Automation (MEICA) Works

Job Description

• Liaise and assist Managing Director in responding to request for quotation from prospective clients both local and overseas
• Manage and coordinate preparation of pre-tender documentation and response to tender clarifications and amendments involved and attends tender meetings leading to award of tenders
• Prepare contract documents for control and implementation of contract administration and reviews commercial aspects of contract and agreement with clients & sub-contractors
• Assist the Project Managers in preparation of monthly progress payment and ensure successful claim of progress payment
• Attend site meetings with Project Staff as and when required
• Assist Project Managers in preparation of variation order and keep comprehensive record on work alteration and design amendment etc
• Liaise closely with Main Contractor and Client’s Q/S in regard to claims and negotiation of claims and finalisation of account
• Prepared budgets and cash flow projection in conjunction with Directors, Project Managers and Financial Controller
• Assist in negotiation of sub-contractors packages and preparation of sub-contractor or supplier agreement letters
• Analyse scope of work in project and contract for effective contract administration in conjunction with interpretation of architectural and shop drawings
• Liaise with Financial Controller and in conjunction with Project Managers control
• Monitor Project cost and prepare general financial administration
• Report example Cost history for contract negotiation and budget
• Other ad-hoc duties as assigned

Job Requirements

• Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and strong leadership qualities.
• Efficient, Good Analytical Skills and Able to work independently.
• Candidates with QS or Contracts background is advantageous.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil) or equivalent.
• At Least 5 years of Experience in Civil Works.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCad.
• Able to start work immediately or within short notice.

About the Role

We are seeking a capable IT professional to take charge of day-to-day IT operations and staff support, while also working across IT governance, policy, and digital and AI initiatives.

This contract role is suited for someone with several years of IT experience, who is comfortable being hands-on while taking on a broader role in strengthening how IT is managed, governed, and improved across the organisation. You will work alongside our outsourced IT service provider in a lean, fast-moving organisation, with opportunities to develop and strengthen these areas over time.

Job Duties & Responsibilities

1. IT Operations & End-User Support

• Provide day-to-day IT support to staff, including AV setup for meetings, events and board meetings. Oversee onboarding and offboarding of IT accounts and equipment, and manage the IT asset inventory, including phased replacement of ageing devices.

2. Vendor & Project Management

• Manage the outsourced IT service provider and hold them to agreed service standards, and coordinate contract renewals. Manage IT projects through to delivery. Oversee the security of IT infrastructure and coordinate responses to IT security incidents. Routine and overflow technical support is delivered through the service provider, with this role providing oversight and escalation.

3. IT Governance & Policy

• Maintain Business China's IT governance framework and IT policies. Manage data protection and retention practices in line with Personal Protection Data Act (PDPA), and support internal and external IT-related audits. Develop and improve IT processes and policies as the organisation's needs evolve.

4. Digital & AI Enablement

• Identify opportunities to improve productivity through better use of digital tools, including AI. Lead small-scale pilots, including AI use cases, and help ready the organisation's systems and data for new tools. Support staff in adopting these tools in their work.

5. Business Partnering

• Engage departments to understand their needs and translate these into practical IT solutions. Serve as the in-house point of contact between staff and the outsourced service provider(s).

Qualifications and Requirements

1. Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. However, this is not a must.

2. Minimally 3 –5 years of experience in similar roles

3. Strong grasp of IT security frameworks, infrastructure components, and data protection regulations. Familiarity with Personal Protection Data Act (PDPA) is advantageous, but not a must.

4. Experience working with outsourced IT vendors and managing IT service contracts

5. Proficiency in Microsoft 365, including administration and productivity tools

6. Comfort exploring and applying new digital and AI tools in a workplace setting

7. Knowledge of IT asset management and inventory tracking

8. Excellent troubleshooting abilities and AV setup skills

9. Independent, takes initiative, and effective communication skills

10. Singapore Citizens and PRs are strongly encouraged to apply.

About the Role:

As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
• Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions.
• Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors.
• Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
• Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services billed.
• Ensure support provided by the team is efficient and consistent.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.