Job ID: 20263

• Location: West (Company transport provided)
• Working hours: 8.30am - 5.30pm
• Salary: up to $4,300 (Depending on experiences)

Job Description

Managing product quality and driving corrective actions as customer interface.

A Customer Quality Engineer (CQE) is responsible for managing product quality from the customer’s perspective, acting as the primary technical interface between the customer and internal teams to ensure customer quality requirements are met, issues are resolved quickly, and long-term quality improvements are implemented.

The CQE focuses on customer complaints, quality incidents, audits, and continuous improvement, translating customer expectations into actionable internal quality and engineering activities.

1. Customer Quality Interface

• Serve as the main point of contact for customer quality issues

• Communicate investigation status, root cause, and corrective actions clearly to customers

• Support customer meetings, reviews, and audits related to quality topics

2. Customer Complaint & Claim Handling

• Lead customer complaints, RTV, and quality claims

• Drive structured problem-solving activities

• Ensure timely containment, corrective, and preventive actions

3. Root Cause Analysis & Corrective Action

• Perform and coordinate root cause analysis across manufacturing, process, and engineering teams

• Validate effectiveness of corrective actions

• Prevent recurrence through system or process improvement

4. Quality Monitoring & Reporting

Monitor customer quality KPIs such as:

• Customer complaints

• Yield impact

• Defect trends

• Claim frequency

• Prepare regular quality reports and dashboards for customers and management

5. Cross-Functional Coordination

• Work closely with:

o Manufacturing

o Process Engineering

o QA / IPQA

o Supply Chain

• Drive alignment between customer expectations and internal execution

6. Audit & Compliance Support

• Support customer audits and quality system reviews

• Ensure compliance with customer-specific quality requirements and standards

• Follow up on audit findings and closure actions

Job Requirement

➤ Degree in Engineering, Science, Quality Management or equivalent

➤ 2 years experience above in a QA role, Data Analyst or similar function is preferred

Skills (Good to have):

➤ Quality tool: 8D, FMEA, SPC, RCA

➤Data analysis and trend monitoring

➤Understanding of yield and process variation

➤Strong communication skill

➤Ability to manage urgent issue under time pressure

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for "20263, Customer Quality Engineer".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Job Description

• Maintain and improve Quality, Food Safety and Halal Management Systems.
• Ensure compliance with ISO 22000, ISO 9001, HACCP, GMP and regulatory requirements.
• Conduct internal audits, GMP inspections and food safety assessments.
• Coordinate external audits, certification activities and regulatory inspections.
• Manage Singapore and Indonesia Halal certification requirements.
• Act as a Qualified Person (QP) for export certification and ensure compliance with importing country requirements.
• Maintain quality system documentation and ensure audit readiness.
• Conduct training on quality, food safety, hygiene and Halal requirements.
• Monitor quality system performance and drive continuous improvement initiatives.
• Liaise with regulatory authorities, certification bodies and internal departments on quality and food safety matters.

Requirements:

• Bachelor's degree in Food Science or an equivalent field.
• Strong knowledge of ISO 22000, ISO 9001, HACCP, GMP, and food safety regulations.
• Good understanding of Halal requirements, export certification, and regulatory compliance.
• Good auditing, documentation and organisation skills.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications.

Job Summary

You will perform quality testing and inspection tasks, maintain workplace cleanliness, and support operational needs through shift work and assigned duties.

Responsibilities

• Conduct quality testing and inspection to ensure product standards are met
• Perform general housekeeping to maintain a clean and safe workplace environment
• Commit to working 12-hour shifts as required to support operational demands
• Complete ad-hoc tasks assigned by supervisors promptly and accurately
• Use computer skills to operate Microsoft Office applications (Excel, Word, PowerPoint) for reporting and documentation
• Apply attention to detail to identify and report quality issues and maintain accurate records

Preferred competencies and qualifications

• Completed O-Level or equivalent education
• Experience in administrative tasks to support operational workflows

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 5 years of experience in QMS, AS9100, NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Your Role

The incumbent is accountable for the Process Control section of Quality Department within EWS organization. 

Main responsibility is to ensure the wafers in EWS are processed efficiently without any Quality issue.

• To ensure all changes within EWS is managed systematically according to the SOP262
• To schedule and chair all the PCRBs for EWS
• To ensure EWS Change management is done effectively and efficiently
• To schedule and chair all the FMEA review in EWS
• To ensure all the risks identified in FMEA are assessed and preventive and detection control are put in place
• To ensure all process control in EWS have been set up and are reviewed and updated regularly
• To look out consistently for any process area that can be improved to reduce Quality risk
• To schedule and chair MRB for CMOSF9 visual SBL

YOUR SKILLS & EXPERIENCES

• Bachelor degree in sciences or similar 
• 3 years of experience in the field particularly in Semiconductor manufacturing business 
• Extensive knowledge of excel, office suite
• English business proficiency

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.  

Job's mission

As a Senior Engineer, Supplier Quality within ASM’s Global Quality team, you play a key role in ensuring manufacturing excellence across internal sites and contract manufacturers. Working closely with engineering, manufacturing, and field service teams worldwide, you help resolve complex quality issues, drive continuous improvement, and strengthen quality systems aligned with ASM’s technology roadmap. Your work directly contributes to customer satisfaction, product reliability, and operational excellence in high‑tech manufacturing environments.

What you will be working on

• Create detailed and well‑structured inspection plans, partnering with cross‑functional teams to improve assembly processes, testing, and product quality.
• Lead customer escalations and feedback, working with manufacturing sites, contract manufacturers, and field teams to define clear problem statements.
• Investigate non‑conformances using structured problem‑solving methodologies, including 8D, and implement corrective and preventive actions to prevent recurrence.
• Prepare clear and comprehensive quality reports for internal stakeholders, including field service teams.
• Identify manufacturing gaps with internal teams and contract manufacturers, driving corrective actions and systematic continuous improvement.
• Track, analyze, and report quality metrics, recommending actions to achieve defined quality targets.
• Conduct product and process audits prior to shipment to ensure compliance with customer and quality requirements.
• Manage onsite customer audits and ISO certification audits at manufacturing sites, following up on action items through closure.
• Perform periodic ISO 9001 audits at contract manufacturers and ensure timely CAPA implementation.
• Measure contract manufacturer performance through monthly quality metrics and quarterly scorecards.

What we are looking for

• Bachelor’s degree in Mechanical, Electrical, Electronic, or Quality Engineering, or a related engineering discipline.
• Minimum 5 years of experience in quality engineering in a semiconductor equipment or high-tech manufacturing industries
• Experience supporting internal audits, certification audits, and/or customer audits.
• Familiarity with operational excellence tools such as Lean manufacturing, FMEA, SPC, PDCA, 8D problem solving, and Six Sigma.
• Strong problem‑solving and analytical skills, with hands‑on experience applying structured methodologies such as 8D.
• Clear and effective communication skills for collaboration with both internal and external stakeholders.
• Ability to work independently and manage multiple priorities in a global, cross‑functional environment.
• Proficiency in written and spoken English.

What sets you apart

• ISO 9001 internal auditor or lead auditor certification.
• Leadership exposure in customer escalation management.

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

We are looking for a Quality Assurance Engineer to ensure that all products and processes meet customer, regulatory, and internal quality requirements. The role involves inspection, documentation, root cause analysis, and continuous improvement activities within a mechanical manufacturing environment.

Key Responsibilities

• Implement and maintain quality control procedures in accordance with company and customer requirements
• Conduct incoming, in-process, and final inspections of mechanical parts and assemblies
• Review and approve inspection reports, route cards, and quality records
• Handle non-conformance (NCR), corrective and preventive actions (CAPA)
• Perform root cause analysis and support improvement initiatives
• Support customer audits, internal audits, and supplier audits
• Liaise with production, engineering, and suppliers on quality issues
• Ensure compliance with ISO / customer quality standards and drawings

Requirements

• Diploma or Degree in Mechanical Engineering or related field
• Minimum 3 years of experience in Quality Assurance within a manufacturing environment
• Knowledge of mechanical drawings, GD&T, and inspection tools (e.g. vernier, micrometer, CMM is an advantage)
• Familiar with quality systems such as ISO 9001 / AS9100 (advantage)
• Strong problem-solving and communication skills
• Able to work independently and as part of a team

Preferred Skills (Advantage)

• Experience in aerospace / precision engineering environment
• Knowledge of NDT, FAI, PPAP, or customer-specific requirements
• Audit experience (internal or external)

Job Responsibilities

• Ensure product and process quality meet customer and company requirements
• Perform incoming, in-process, and final inspection of mechanical parts
• Handle non-conformance reports (NCR), corrective and preventive actions (CAPA)
• Review inspection reports, drawings, and quality documents
• Support internal, customer, and supplier audits
• Work closely with production and engineering teams on quality issues

Job Requirements

• Diploma or Degree in Mechanical Engineering or related field
• Minimum 3 years of QA experience in a manufacturing environment
• Able to read mechanical drawings and use basic inspection tools
• Familiar with ISO 9001 / AS9100 quality systems (advantage)
• Good communication and problem-solving skills

Responsibilities

• Develop, implement, and monitor quality assurance procedures for food processing and export operations.
• Ensure compliance with Singapore Food Agency (SFA), HACCP, halal, and food safety regulations.
• Conduct inspections of raw materials, production processes, and finished products to ensure quality standards are met.
• Maintain quality documentation, records, and reports.
• Investigate customer complaints and quality issues and implement corrective and preventive actions.
• Coordinate with production and warehouse teams to maintain product quality.
• Support internal and external audits and continuous improvement initiatives.
• Train staff on food safety and quality assurance procedures.

Requirements

• Diploma in Biomedical Science, Food Science, Biotechnology, Applied Science, or a related field.
• Knowledge of food safety and quality management systems.
• Proficient in Microsoft Office applications.
• Able to work independently and communicate effectively with different departments.
• Experience in the food manufacturing or food export industry is an advantage.

• Up to $6,000 Basic + Bonus + benefits!
• Permanent position/ 5 work days
• Participating in the New Airport and Civil project at east area
• Having experience in construction of civil infrastructure projects is mandatory.

Our client is reputable MNC and leading A1 main contractor diverse in civil work and large-scale infrastructure projects.

Job Description:

• Understand and develop relevant ISO procedures, revise, distribute, keep records as required. Attend to the internal and third-party Audits.
• Assist the Project Manager in administering all documentation involved with client’s project (including bored tunnels).
• Process all incoming and outgoing document ensuring all documents/drawings are organise and backed up according to the company procedure.
• Monitor and keep track of project document submission status through online system.
• General document control activities such as photocopying, scanning, internal distribution, archiving and other works being assigned from time to time.
• Ensure the documents are managed in strictly confidentiality.

.

Requirements:

• Diploma/ Degree in Engineering or other engineering related discipline
• Having experience in construction of Airport/ Airside/ Runway projects is mandatory.

To apply, please include the following details inside your resume:
• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date
How to apply
Interested candidates who wish to apply for the position, you may send in your updated resume to search84@searchindex.com.sg
We regret that only short-listed candidates will be contacted shortly.
Lionel Cheow

EA License | 14C7092
EA Registration Number | R1105005

You will lead and supervise a team of Technical Officers in performing both preventive maintenance and corrective maintenance on air-conditioning & mechanical ventilation system which consist of large water-cooled chillers, water pumps, cooling towers, air handling units, fan coil units, mechanical ventilation fans, etc. including tunnel ventilation system (tunnel ventilation and tunnel booster fans).

• Prepare and submit monthly work schedules. Ensure all monthly maintenance work orders are scheduled and carried out as planned and are closed promptly.
• Ensure that all works carried out comply strictly with the statutory Codes of Practices, approved work instruction /task list, in-house Work Safety Manual, Quality Procedures and Quality Assurance System etc.
• Review all maintenance records and certify the safety critical work order completion and to feedback any fault or abnormality and to take remedial action if required.
• Participate, review and update work instruction /task list to ensure that all latest requirements are met and to enhance productivity.
• Ensure that all reported faults are followed up.
• Coordinate and attend to interfacing works, testing, commissioning and taking over of newly installed Environmental Control System (ECS) equipment.
• Work closely with the Land Transport Authority (LTA) and their contractor to close all faults and defects registered during the equipment Defect Liability Period (DLP).
• Ensure that the maintenance key performance targets are met every month.
• Ensure safety in the workplace through close supervision and implementation of all safety requirements.

Requirements:

• A Diploma in Electrical Engineering, Mechanical Engineering, Mechatronics Engineering, Building Services Technology or Facilities Management. Candidate with NITEC/ Higher NITEC qualification but with more than 10 years of relevant experience will also be considered.
• Minimum 2-3 years of relevant post-graduate working experience in operation and maintenance of building facilities systems (air-conditioning & mechanical ventilation system, low voltage system, fire protection system and other related M&E equipment). Candidate with relevant experience in dealing with both air-con control system and minor electrical trouble-shooting work will have an added advantage.
• Candidate with more than 6 years of relevant experience will be given a senior post.
• Candidate must be prepared to work in 3 rotating shifts.
• Must be self-motivated, resourceful, organized, independent and possess strong interpersonal & communication skills.
• Ability to think logically and be a good team player.
• Class 3 License is a plus point.

• Up to $7,500 Basic + Bonus + benefits!
• Permanent position/ 5 work days/ Paya Lebar area.
• Based and supporting HQ tender and supporting existing Building projects
• Having experience in the construction of Building projects is mandatory.

Our client is reputable MNC and leading A1 main contractor diverse in civil work and large-scale infrastructure projects.

Job Description:

• Understand and develop relevant ISO procedures, revise, distribute, keep records as required. Attend to the internal and third-party Audits.
• Assist the Project Manager in administering all documentation involved with client’s project (including bored tunnels).
• Process all incoming and outgoing document ensuring all documents/drawings are organise and backed up according to the company procedure.
• Monitor and keep track of project document submission status through online system.
• General document control activities such as photocopying, scanning, internal distribution, archiving and other works being assigned from time to time.
• Ensure the documents are managed in strictly confidentiality.

.

Requirements:

• Diploma/ Degree in Engineering or other engineering related discipline
• Having experience in construction of Airport/ Airside/ Runway projects is mandatory.

To apply, please include the following details inside your resume:
• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date
How to apply
Interested candidates who wish to apply for the position, you may send in your updated resume to search84@searchindex.com.sg
We regret that only short-listed candidates will be contacted shortly.
Lionel Cheow

EA License | 14C7092
EA Registration Number | R1105005

1. Formulates, establishes and implements company QA systems, programs and activities.

2. Develops methods for inspection, testing, sampling and training to ensure ongoing quality improvement processes.

3. Investigates complaints and provide timely responses in accordance with defined procedures.

4. Works closely with suppliers, customers and internal staff to meet the quality requirements.

5. Assists Executive9s) in handling audits from internal and external sources (ISO, customers, suppliers).

Job Description – QA Executive (Fresh Produce) – SG/ SGPR only

Working Location

230A Pandan Loop, #03-01, Singapore 128416

Working hours

Monday to Friday: 6am to 2pm

Saturday (Adhoc): 6am to 2pm, off-in-lieu will be given

Remuneration

$3,000 to $5,000, depending on qualifications and working experience

You will be subjected to a probationary period of 3 months before being offered a full time position with the company.

Bonus to be paid depending on performance after completion of one year’s service

Annual Leave

You will be entitled to Fourteen (14) days of annual leave upon confirmation of your appointment and any other leave days(e.g Childcare) as mandated by the government. Such leave shall be taken subject to the exigencies of service. Any unused leave will be forfeited by the end of that calendar year.

Department

Quality Assurance / Operations

Reports To

QA Manager / Operations Manager

Job Summary

The QA Executive is responsible for ensuring that all imported and locally sourced fresh produce meets the company’s quality standards and customer requirements. The role includes conducting container unstuffing inspections, monitoring product quality throughout storage and distribution, preparing Arrival Quality Reports (AQR), supporting supplier claims, and working closely with procurement, warehouse, sales, and customers to maintain consistent product quality.

Key Responsibilities

1. Incoming Container Inspection

·        Attend container unstuffing and conduct quality inspections upon arrival.

·        Check pulp temperature, packaging condition, pallet condition, carton labelling, and overall shipment condition.

·        Inspect fruit for defects such as bruising, decay, soft fruit, dehydration, mechanical damage, mould, sunburn, shrivel, and other quality issues.

·        Verify shipment quality against purchase specifications and supplier agreements.

2. Quality Assurance & Monitoring

·        Monitor product quality during storage and distribution.

·        Conduct routine warehouse quality inspections and stock rotation checks.

·        Recommend sorting, repacking, disposal, or sales strategies based on product condition.

·        Ensure cold chain integrity is maintained throughout handling and storage.

3. AQR (Arrival Quality Report) & Documentation

·        Prepare detailed Arrival Quality Reports (AQR) with inspection findings and photographs.

·        Document quality defects with supporting evidence for internal records and supplier communication.

·        Maintain inspection records and quality databases accurately.

4. Supplier Claims & Customer Support

·        Prepare documentation to support supplier quality claims, including reports, photos, temperature records, invoices, and disposal evidence where required.

·        Coordinate with surveyors, insurers, and suppliers during quality investigations.

·        Support the Sales team by responding to customer quality enquiries and complaints.

5. Wholesale Market & Customer Monitoring

·        Monitor product quality and market acceptance at wholesale markets and key customer locations.

·        Collect market feedback regarding fruit appearance, sizing, colour, eating quality, and shelf life.

·        Provide recommendations to procurement and management based on market observations.

6. Food Safety & Compliance

·        Ensure compliance with Singapore Food Agency (SFA) regulations and company food safety procedures.

·        Maintain proper hygiene and sanitation practices during inspections.

·        Support internal audits and continuous quality improvement initiatives.

Job Requirements

Experience & Skills

·        Diploma or Degree in Food Science, Agriculture, Horticulture, Supply Chain, or related discipline preferred.

·        Good report writing and Microsoft Office skills.

·        Able to work independently and communicate effectively with suppliers and customers.

Personal Attributes

·        Strong attention to detail and observation skills.

·        Responsible, proactive and able to work under pressure.

·        Willing to work in cold storage and warehouse environments.

·        Willing to work flexible hours depending on vessel arrivals and operational requirements.