Total 2,996 command center analyst job vacancies in Hong Kong

Your new company

This is a multinational investment bank.

Your new role

• Work closely with project managers, subject matter experts (SMEs), and technology teams—often in a virtual environment—to deliver high-quality business requirements and process workflows.
• Facilitate workshops and working group discussions with GMO teams across regions, as well as internal and external stakeholders (including Exchanges, Business, and Technology teams).
• Analyze business and system requirements, identify gaps, and propose solutions aligned with organizational objectives.
• Develop and maintain Business Requirement Documents (BRDs), functional specifications, and process workflows.
• Support project managers in managing workstreams, ensuring adherence to enterprise standards and governance frameworks.

What you'll need to succeed

• University degree or equivalent in Business, Finance, Technology, or related discipline.
• Some experience as a Business Analyst or in a similar role within Financial Services or Operations.
• Strong analytical and problem-solving skills with attention to detail.
• Some experience in Global Markets Operations or Investment Banking.
• Familiarity with Agile project delivery frameworks.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

PRIVATE WEALTH MANAGEMENT OPERATIONS

Are you looking to apply your analytical skills while deepening your understanding of Private Wealth Management (PWM)? Our Client Onboarding (COB) team is seeking a professional who is looking to collaborate with Legal, Management, Compliance and AML Compliance to mitigate risks associated with the onboarding of new PWM clients. Operations is a dynamic, multi-faceted division that partners with all parts of the Firm to deliver banking, sales and trading and asset management capabilities to clients around the world. PWM Operations supports PWM Private Wealth Advisors (PWA) globally. PWAs are responsible for advising ultra-high net worth individuals on strategies to build and protect their financial assets through customized advice and services. PWM Operations is instrumental in meeting our clients' needs and is responsible for several key processes which include asset transfers, client servicing, execution services, account opening, performance measurement, and reporting of Goldman-custodied assets and away-custodied assets.

JOB RESPONSBILITIES

The PWM COB Team is responsible for reviewing Account Onboarding and Maintenance documentations meet regulatory requirements. 

The team plays a key role in safeguarding the firm by performing the following key functions: 

• Understand the different client account structures and legal documentation required to establish new accounts 
• Review the accuracy and completeness of account documentation and all required signatures have been obtained 
• Ensuring organizational documents are obtained in accordance with firm policy and regulatory requirements 
• Perform data input into the system for proper account set up 
• Ensure suitability review has been completed 
• Identify red flags at client onboarding stage 
• Partner with AML Compliance to ensure new policies and regulations are fully implemented within Global PWM 
• Be vigilant in due diligence reviews of new client screening for AML & Know Your Client requirements 
• Evaluate product requests, such as options and margin, for each PWM client account to ensure they meet all regulatory and firm requirements 
• Ensure downstream systems correctly recognize approved products and services, including Cash products, Client Statement and Performance reporting 
• Resolve issues through coordination with PWM Teams, PWM Compliance, PWM Legal 
• Ensure the updated documentations are properly stored into the central documents depository for completeness 
• Continuously identify and implement process improvements
• Conduct comprehensive system testing and regression analysis to ensure functional readiness

QUALIFICATIONS 

• Bachelor’s degree 
• 2+ years financial industry experience in AML or other Client Onboarding Regulatory experience 
• Highly motivated and results orientated 
• Have a high level of self-initiative to challenge and improve processes 
• Strong understanding of risk and control framework in operations 
• Has strong interpersonal skills to establish Business and Federation relationships 
• Able to manage multiple tasks or projects and manage deadlines effectively 
• Strong team player who is able to work under pressure
• Proficiency in Chinese is considered beneficial to effectively review client documentation, interpret legal and onboarding materials, and collaborate with internal teams and clients across Greater China markets

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Job Description

We are seeking a motivated and detail-oriented Credit Analyst to support the Private Banking Division, Wealth Credit team on a 1-year contract basis. This role offers strong exposure to credit risk management, securities financing, and private banking operations.

Key Responsibilities

• Monitor accounts with collateral shortfalls and credit limit excesses, ensuring timely follow-up and resolution
• Support the maintenance and monitoring of exception handling for Private Banking clients
• Analyze marketable securities and assign Advance Margins (AM) in line with internal financing frameworks
• Perform regular reviews of securities eligibility and margin ability
• Assist with regulatory reporting and internal risk reporting requirements
• Identify opportunities to improve processes and enhance risk controls and operational efficiency
• Collaborate with stakeholders across business units to support product development and business initiatives
• Participate in User Acceptance Testing (UAT) for systems enhancements and new projects
• Maintain strong working relationships with internal stakeholders and team members

Requirements

Education

• Minimum Diploma/ Degree in Banking, Finance, Business, or related discipline

Experience & Skills

• Minimum1- 2 years of relevant experience in banking/finance.
• Strong analytical and numerical skills with attention to detail
• Basic understanding of credit risk, securities, or financial markets is advantageous
• Good communication and stakeholder management skills
• Proficient in Microsoft Excel. Candidates with advanced Excel functions (Pivot Table, VLOOKUP, etc..) will be an added advantage.
• Ability to work in a fast-paced and structured environment

Highlights:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: Central

Responsibilities:

• Respond promptly to support requests and enquiries from clients.
• Work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.
• Problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets.
• Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.
• Support customers and resolve issues related to order entry, risk management, and exchange connectivity.
• Conduct in depth analysis of complex order and trade histories.
• Work directly with new customers to coordinate the deployment and configuration of the company’s trading applications.
• Manage distribution and installation of software enhancements and upgrades.
• Work directly with various exchanges and our software engineers to test and conform new software releases including UAT testing.
• Work with our infrastructure team to test and complete various server and network upgrade projects.
• Liaise with company’s overseas offices to provide seamless 24-hour customer support.

Qualifications:

• Have a Computer Science, Engineering, or related technical degree.
• Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.
• With strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.
• Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.
• Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.
• Enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.
• You may have previous experience supporting applications that connect to any of the major global derivative’s exchanges such as CME, EUREX, ICE, ASX, SGX or JPX and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.
• Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.
• Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

HOW TO APPLY

Interested applicants, please click on “Apply Now” or email to dicksern@trustrecruit.com.sg with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Investigate and analyse security alerts escalated from L1 using SIEM, EDR, and other security tools.
• Lead incident response activities including containment, eradication, and recovery.
• Perform threat hunting using IOC analysis and threat intelligence frameworks (e.g., MITRE ATT&CK).
• Improve SOC operations through automation, documentation, and guidance to L1 analysts.

Requirements:

• At least a Diploma in Computer Science or related field with 6+ years SOC/CERT/IR experience.
• Strong skills in incident investigation, log analysis, and event correlation.
• Hands-on experience with SIEM, EDR, SOAR, and Windows/Linux environments.
• Familiar with MITRE ATT&CK, Cyber Kill Chain, OWASP, with basic scripting (Python/Bash/PowerShell).

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

At Shopee, logistics is the backbone of connecting millions of buyers and sellers across Southeast Asia. As a Strategy and Operations Analyst, you’ll play a pivotal role in shaping this massive network—designing data-driven solutions that make deliveries faster, warehouses smarter, and operations more cost-efficient.

Leveraging data, analytics, optimisation models, and collaboration with cross-functional teams, you’ll drive innovations that directly influence strategy and transform the user experience at scale. 

You may work on projects such as:

• Designing the transportation network, deciding the optimal number and location of hubs and warehouses
• Developing warehouse layout strategies to improve productivity and throughput
• Modelling inventory placement across the network to reduce lead times and costs
• Comparing air, sea, and land transportation modes for cost-effectiveness and speed
• Projecting end-to-end supply chain costs under different demand and volume scenarios
• Optimising last-mile delivery strategies for both urban and rural regions
• Evaluating the role of automation and technology in future network design
• Conducting scenario analysis to understand the impact of disruptions, fuel price changes, or labour constraints

Job Description:

• Process Strategy & Optimisation: Evaluate and refine logistics processes to enhance efficiency, reduce costs, and strengthen operational scalability.
• Data Analysis & Insight Generation: Analyse diverse and dynamic datasets on operations and user behaviours, uncovering insights that tackle complex, real-world challenges. Use modelling and analysis to identify trends and generate insights that inform high-stakes business decisions.
• Strategic Support: Align strategic projects with broader business goals by supporting discussions with stakeholders and helping to define clear operational objectives.
• Planning & Execution: Help translate strategic goals into actionable plans with defined steps, contributing to their successful implementation.
• Performance Monitoring: Track the results of new initiatives, providing data and observations to help the team identify successes and areas for further refinement.

Requirements:

• Currently pursuing or has completed a Bachelor's Degree in any discipline from a reputable university with strong academic credentials. Candidates who are currently pursuing their Bachelor’s Degree should be expected to graduate by Jul 2026, and all candidates must be able to join us by Aug 2026.
• Candidates who meet the above requirements and are currently pursuing a Master’s Degree or above must be able to join us on a full-time basis by Aug 2026. A Master’s Degree or above is advantageous but not required
• Proficiency in SQL and Python, with the ability to translate data into actionable insights.
• Prior experiences in operations analytics, data analytics, or data-driven roles, internship or full-time.
• Strong analytical and structured thinking skills, with a knack for turning complex problems into practical solutions.
• Ability to explain technical findings clearly to both technical and business stakeholders.
• Collaborative, adaptable, and excited to work in a high-growth environment.

SR&T Analyst - Forensic & Financial Crime (12 months Contract) 

Service Line / Portfolios:  Risk, Regulatory & Forensic 

Are you ready to unleash your potential? 
 
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. 
 
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. 
 
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. 
 
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. 
 
Ready to unleash your potential with us? Join the winning team now! 
 
Work you’ll do 

• Conduct client due diligence during onboarding and periodic reviews, ensuring compliance with AML/KYC obligations. 

• Validate and verify KYC information through comprehensive research and cross-referencing internal and external databases. 

• Identify and escalate cases involving politically exposed persons and customers with medium to high AML risk. 

• Perform enhanced due diligence for customers with higher AML risk ratings, addressing complex compliance issues. 

• Conduct Source of Wealth review in accordance with regulatory and industry standards and advise on assessment and corroboration gaps; perform subsequent uplift to required standards. 

• Provide support to the Compliance function by handling ad hoc queries, evaluating sanctions alerts, and investigating transaction monitoring alerts for potential fraud. 

• Document the rationale for escalating or dismissing sanctions and transaction alerts, stay updated on AML regulations, support Deloitte Forensic projects, and co-lead a team ensuring quality and efficiency. 

 
Your role as a leader 
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to: 

• Demonstrate a strong commitment to personal learning and development. 

• Understand how our daily work contributes to the priorities of the team and business. 

• Understand the set expectations and demonstrate accountability in keeping personal performance on track. 

• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team. 

• Demonstrate an appreciation for working with others. 

• Understand what is fundamental to Deloitte’s success as a business. 

• Demonstrate integrity and an awareness of strengths, differences, and personal impact. 

• Develop their understanding of Deloitte and offer a fresh perspective. 

 
Requirements 

• Bachelor degree in a relevant field (e.g., accounting, finance) and a professional certification is a plus. 

• Minimum 1 year of experience in KYC, AML, forensic accounting, fraud investigation, or related fields, ideally within consulting, financial, accounting, or legal institutions. 

• Basic understanding of AML regulations and money laundering schemes. 

• Experience providing financial crime consulting to various banking sectors and skills in analyzing, drafting, and presenting reports. 

• Strong team player with good communication, analytical, and report-writing skills, and a commitment to professional excellence. 

• Willingness to travel client’s office when needed, participate in practice growth, and work under minimal supervision in a dynamic environment. 

• Ability to Review Accounting/Financial Documents in Mandarin is a plus. 

  Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.
  

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

Domain &Functional SME

• Subject Matter Expert (SME) for Collections processes, including delinquency and workflow management, recoveries, write-offs, legal collections, and customer communications.
• Translate business requirements into functional and technical specifications aligned with the target collections platform.
• Validate functional designs, configurations, and solution approaches to ensure they meet business intent and regulatory requirements.

Conversion &Data Migration Delivery

• Lead conversion and data migration strategy, including scope definition, data mapping, reconciliation, and validation.
• Oversee end-to-end legacy-to-target data conversion, ensuring data quality, completeness, and accuracy.
• Define and manage mock conversions, dress rehearsals, and cutover planning.
• Drive resolution of data issues, gaps, and defects in collaboration with technical teams.
• Coordinate with architecture, development, testing, and infrastructure teams to ensure aligned delivery.
• Manage dependencies across workstreams, vendors, and system integrators.
• Ensure adherence to the bank’s delivery standards, SDLC, and governance frameworks.

Testing &Readiness

• Oversee functional, system, integration, and testing from a business and SME perspective.
• Ensure test scenarios fully cover collections processes, conversion outcomes, and edge cases.
• Support business readiness activities including operational handover, and hypercare.

Stakeholder& Vendor Management

• Serve as a primary liaison between business, IT, vendors, and system integrators.
• Provide clear status reporting, risk management, and issue escalation to senior stakeholders.
• Guide vendors on functional expectations and validate delivered outcomes.

Responsibilities

• Develop dashboards/reports in Power BI or Qlik
• Perform statistical and performance-related analysis with validation checks
• Support ETL processes and manage data
• Gather and translate business requirements into data deliverables
• Undertake any other ad hoc duties as assigned

Requirements

• Minimum 2 to 3 years of experience in Business Analysis/Data functions
• Experienced in Data analysis, business analysis

Interested applicants please email your resume to meganng@recruitexpress.com.sg
Megan Ng Su Ting (CEI No.: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Senior SOC Analyst (L2/ Cyber Threat/ Perm Role/ Central)

• Location: Central Area

• Permanent Role

• Salary: up to $8,000 (commensurates with experience) + Attractive Bonus & Benefits

Responsibility:

• Investigate L1-escalated alerts; assess scope, impact, and severity.
• Lead incident response (containment, eradication, recovery) using playbooks.
• Correlate data from SIEM, EDR, network, and cloud tools to identify threats and root causes.
• Assess vulnerabilities and threats; recommend timely remediation.
• Use scripting/automation to improve investigation and reporting.
• Produce clear incident reports with timelines and evidence.
• Apply threat intelligence (e.g., MITRE ATT&CK) and perform IOC-based hunting.
• Collaborate with L1 and CSOC teams to resolve incidents and enhance SOC processes.

Requirement:

• Min 3 year of relevant working experience in SOC as Security Engineer, IT Security Operations and Security Operations Centre or Computer Emergency Response Team (CERT/CIRT).
• Diploma/ Degree in computer science/ Computer Engineering / Information Security or related certifications.
• Strong incident investigation, log analysis, and event correlation skills.
• Ability to evaluate impact and recommend mitigation actions.
• Experience with phishing, malware, credential compromise, misconfigurations, and network threats.
• Knowledge of network protocols, system logs, Windows/Linux, and attack techniques.
• Basic scripting (Python, Bash, PowerShell) preferred.
• Familiar with MITRE ATT&CK, Cyber Kill Chain, CVSS, OWASP Top 10.
• Experience with SIEM, EDR, SOAR; rule tuning/automation is a plus.
• Willing to work 12-hour rotating shifts.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to jackyooi@careerally.com.sg

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Our client, a global technology leader specializing in search, digital platforms, cloud computing, and data-driven innovation, is seeking a Financial Data Analyst/Product Analyst to support financial reporting and analytics through data extraction, SQL scripting, and reporting automation. This role will focus on generating and transforming large financial datasets, building SQL-based reporting solutions, and delivering actionable insights to support business and finance stakeholders.

This is a fixed term contract ending on the 14 Dec 2026 with possibilities for extension thereafter

Responsibilities

• Extract, validate, and analyze financial data from databases, data warehouses, and ERP systems using SQL.
• Write and maintain SQL scripts to support reporting, data analysis, and financial insights.
• Interpret financial and operational data to identify trends, risks, and business opportunities.
• Build and maintain dashboards and reports using BI tools such as Looker, Tableau, or Power BI.
• Support recurring financial reporting, ad-hoc analysis, and reporting automation initiatives.
• Partner with Finance and cross-functional teams to ensure data accuracy and deliver actionable insights.

Requirements

• Up to 6 years of experience in Financial Analysis, Product Analytics, FP&A Analytics, Financial Data Analytics, Business Intelligence, or related roles.
• Advanced SQL skills with the ability to independently write and optimize complex queries and scripts.
• Strong analytical skills with the ability to interpret data and translate findings into business recommendations.
• Strong financial domain knowledge with experience analyzing P&L, revenue, costs, budgets, or financial performance metrics.
• Proven experience extracting and working with large datasets from platforms such as BigQuery, Snowflake, SAP, Oracle, or similar.
• Experience with Excel and BI tools such as Looker, Tableau, or Power BI.

• Working location: East area (next to MRT station)

• Variable Bonus provided

• Working Hours: 08:30 to 5:45 pm (Monday to Friday)
  

You will support the Business Development Unit by managing business development data, market intelligence, and digital transformation initiatives. The position enhances operational efficiency, supports decision-making, and prepares reports and materials for 5 Regional subsidiaries and HQ.

(This role does NOT require business development activities.)

Job Responsibilities:

• Manage and update sales pipeline, client and competitor data, and market intelligence.

• Maintain internal databases and ensure data accuracy.

• Prepare periodic business development reports for 5 Regional subsidiaries and HQ.

• Support digital transformation through identification of manual processes and implementation of automation tools (e.g., Power BI, Power Automate).

• Prepare meeting materials, tender support documents, and presentation packages. Ensure documentation and data management according to the Company’s Management System.

Job Requirements:

• Diploma or equivalent fields

• Minimum 3–5 years of experience in business development support, data management, digitalization, or related roles.

• Proficiency in English (written and spoken).

• Proficiency in MS Office (Excel, PowerPoint) and basic data-handling skills. Experience building dashboards (Power BI) or workflow automation (Power Automate, Power Apps).

• Knowledge or experience in Digital Transformation (DX).

• Working experience in a construction or engineering-related industry.

• Strong organizational and interpersonal skills.

• Ability to work independently and collaboratively.

• Excellent time-management skills and ability to handle multiple tasks.

• Strong written and verbal communication skills.

• Basic understanding of civil/building construction (advantageous).
  

Interested applicants, please send your resume to Tiffany Koh (R1104633) with email subject header "Job Application for Business Development Coordinator (Data Analyst, Power BI) - TK " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. 

We work together across our full spectrum of services and skills powered by technology and AI, so that businesses, people and the planet can thrive together.  

We’re all in, are you? 

Join EY and shape your future with confidence. 

About the opportunity 

We are looking for a techno-functional Low Code Support Analyst specializing in OutSystems to join our team. The ideal candidate will have strong analytical and technical skills, with hands-on experience in troubleshooting OutSystems applications /support and SQL (including advanced queries). This role requires excellent communication skills, a proactive mindset, and familiarity with Agile methodologies, stakeholder management, and low-code application environments.

Your key responsibilities 

• Provide Level 2 support for OutSystems applications, ensuring timely resolution of incidents and service requests.
• Analyze and troubleshoot application and data issues using OutSystems Service Studio, logs, and SQL queries.
• Collaborate with development, QA, and platform teams to escalate and resolve complex issues.
• Maintain documentation of support processes, known errors, and solutions.
• Monitor OutSystems application performance, logs, and integrations, proactively identifying areas for improvement.
• Engage with business stakeholders to understand requirements, pain points, and provide functional support.
• Participate in Agile ceremonies (stand-ups, sprint reviews, retrospectives) and contribute to continuous improvement.
• Support release management and deployment activities within the OutSystems platform.
• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.
• Ensure adherence to best practices in low-code development and support, including performance optimization and security.

To qualify for the role, you must have

• Bachelor’s degree in computer science, Information Technology, or related field
• Minimally 6 years of software development experience with strong expertise in Java
• Proven experience in a techno-functional support role, in Outsystems.
• Strong hands-on experience with troubleshooting OutSystems based applications
• Proficiency in SQL (including advanced queries) for data analysis and troubleshooting.
• Excellent verbal and written communication skills.
• Experience working in Agile environments with cross-functional teams.
• Ability to manage stakeholders and communicate effectively with both technical and non-technical audiences.
• Strong problem-solving skills and attention to detail.

Ideally, you’ll also have 

• OutSystems certification (Associate / Professional Developer) is a plus.
• Experience in enterprise application support or digital transformation programs.
• Knowledge of ITIL practices and incident management tools (e.g., ServiceNow, Jira).
• Exposure to cloud platforms (Azure, AWS) and integration technologies (REST, SOAP APIs).
• Familiarity with CI/CD pipelines and release governance in OutSystems.

What we look for 

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. 

What working at EY offers 

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer: 

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

Company description 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. 

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. 

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 

All in to shape the future with confidence. 

Requirements

• Degree in Banking, Finance, Business, Accounting, Economics, or a related discipline. Equivalent qualifications and relevant experience will also be considered.
• Sound knowledge of international trade finance rules and practices, including UCP, ISBP, URC, ISP, and URDG.
• Minimum 7 years of relevant trade operations experience covering import and export trade finance products.
• Demonstrated ability to process trade finance transactions accurately and within established service levels.
• Experience in reviewing trade documentation and identifying documentary discrepancies in accordance with applicable regulations and industry standards.
• Ability to work effectively both independently and collaboratively within a team environment.
• For the Assistant Vice President role, experience in supervising, coaching, or guiding team members is preferred.
• Candidates with less relevant experience may be considered for the Senior Analyst position.
• Strong analytical, problem-solving, and risk management skills.
• Good written and verbal communication skills, with the ability to engage effectively with internal and external stakeholders.
• Ability to manage multiple priorities and perform effectively in a dynamic operational environment.
• Proficiency in trade processing systems and Microsoft Office applications is an advantage.
• Commitment to compliance, operational excellence, and continuous process improvement.

Key Responsibilities

Communications & Content

• Prepare and format PowerPoint presentations and internal communication materials

• Update intranet content (Wealth Release Hub) using basic CMS/HTML editing

• Support email communications (EDMs), including drafting, formatting, and simple graphics

• Proofread materials for clarity, grammar, and compliance with internal standards

Administrative Support

• Manage calendars, schedule meetings, and coordinate logistics for senior managers

• Organize meeting setups, materials, and stakeholder coordination across teams

• Support documentation, agendas, minutes, and tracking of action items

Finance & Operations

• Process invoices and expenses, including purchase requests and payment tracking

• Maintain budget and expense trackers and ensure accurate reconciliation

• Ensure compliance with internal procurement and governance procedures

Requirements

• Diploma or Degree in Communications, Business, Finance, or related field

• Strong Microsoft Office skills (PowerPoint, Word, Excel)

• Basic understanding of HTML/CMS and/or graphic editing is an advantage

• Strong written and verbal English communication skills

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

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