Total 12,124 Senior Executive admin executive job vacancies in Hong Kong

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

- Identify online marketing opportunities to increase property visibility and awareness

- Keeping abreast with online market trends and new developments

- Actively monitor competitors’ pricing and marketing programs

- Support and give advice on any-related digital / online initiatives

- Develop annual digital marketing strategy for the hotel

- Produce videos and/or prints for media marketing purposes

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

We are seeking a highly skilled and experienced Executive Chef to be seconded to our overseas outlets. The ideal candidate will bring expertise in Southeast Asian and Chinese cuisines, demonstrate strong leadership in kitchen operations, and uphold the highest culinary and food safety standards.

Key Responsibilities:

• Oversee and manage outlet Head Chefs and kitchen teams, ensuring smooth day-to-day operations.
• Lead recruitment, training, and development of kitchen staff for new and existing outlets.
• Ensure strict adherence to SOPs, HACCP, and AVA food safety standards.
• Maintain consistent food quality, presentation, and safety across all outlets.
• Oversee kitchen equipment and facility maintenance to ensure efficiency and compliance.
• Develop and introduce innovative new dishes in line with brand direction and seasonal opportunities.
• Drive culinary excellence while balancing operational efficiency and cost control.

Requirements:

• Proven experience as an Executive Chef or similar senior culinary leadership role.
• Strong expertise in Southeast Asian and Chinese cuisines.
• Solid knowledge of HACCP standards and kitchen management best practices.
• Strong leadership, team management, and communication skills.
• Creative flair in menu planning and dish development.
• Willingness to be seconded overseas (China).

Business Development: Actively hunt for new clients (restaurants, hotels, cafes, and caterers) to expand our market reach.

Account Management: Build and maintain strong relationships with existing F&B clients, ensuring consistent order flow and high satisfaction.

Product Expertise: Confidently present our catalog of frozen, chilled, and dry Japanese food products, explaining seasonal highlights and culinary uses.

Sales Targets: Meet and exceed monthly and quarterly sales quotas.

Order Fulfillment: Coordinate seamlessly with logistics and warehouse teams to ensure on-time and accurate deliveries.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

- Any other duties/tasks as requested by management

• Diploma or Degree in Accounting, Finance, or a related discipline
• Minimum 1–3 years of relevant accounting experience (SME experience preferred)
• Hands-on experience using accounting software (e.g., Zoho, MYOB), including data entry, financial reporting, reconciliations, and supporting full-cycle accounting activities
• Knowledge of Singapore GST regulations and basic tax requirements
• Proficient in Microsoft Excel and other Microsoft Office applications
• Strong attention to detail, well-organised, and able to meet deadlines
• Good communication and interpersonal skills
• Ability to work independently and as part of a teamAble to start work on short notice preferred
• Overtime may be required. Candidates who are able to work overtime will be preferred.
• Able to work independently with minimum supervision.
• Secondary diploma or equivalent education required
• Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint
• Good command of English. writing & speaking.
• Please email your resume to admin@gventengineering.com

· Processing and co-ordinating of FMCG items to external and internal customers

· Processing and co-ordinating of overseas orders for export

· Liaise with Central Kitchen, freight forwarder, overseas external customers and cross department on overseas orders

· Packing of FMCG & overseas orders

· Inventory control and monthly stocktaking

· Maintain and manage store cleanliness, tidiness, etc

· Maintain administration duties for the logistics department, e.g. schedule, leave, cash cards

· Assist with all other logistics duties assigned by Manager

Job Requirements

· Minimum of GCE ‘O’ or ‘A’ level/Diploma

· Preferably some related working experience

· Ability to stand, sit or walk for extended periods of time

· Able to grasp, lift and/or carry up to 50 lbs as needed

· Able to communicate effectively with colleagues, suppliers / vendors

· Organized, resourceful, proactive, reliable, strong attention to details

· Has good follow up

· Good communication and strong time management skills

· Proficient in Excel, Word, Outlook

· Highly motivated, meticulous and takes initiative

· Willing to go extra mile

Willing to start work from 6:30am.

• Well Established Company
• Salary $3000 - $3800 (Basic) + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8:30am to 5:15pm

Job Responsibilities:

• Providing comprehensive administrative support, including filing, data entry, and document management.
• Answer phone calls, transfer them and take messages for the right department.
• Coordinate with vendors for the procurement, maintenance, and renewal of services and equipment such as water filtration, floor mats, indoor plants, cleaning services, and staff transportation.
• Prepare and process monthly food voucher distribution for eligible staff.
• Monitor and replenish pantry and stationery supplies.
• Support in monthly payroll, including attendance checking and overtime processing.
• Source and administer training needs (sourcing, administration & registration).
• Assist in the application, renewal, and cancellation of work passes.
• Liaise with vendors on dormitory issues.
• Plan and organize employee welfare / engagement activities / company events.
• Any ad-hoc activities within HR and Admin functions as assigned by HR Manager, from time to time.

Job Requirements:

• Diploma in Human Resource Management / Administration / Business Studies or equivalent
• Minimum 1 year relevant experience in administrative or HR support role
• Training will be provided for candidate with lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

JOB DESCRIPTION

• Manage end-to-end recruitment and staffing activities for both local and foreign employees, including sourcing, screening, interviewing, onboarding, and offboarding processes.
• Maintain accurate employee records, HR documentation, and personnel databases, ensuring compliance with company policies and statutory requirements.
• Oversee the administration of staff accommodation for foreign employees, including coordinating with appointed HDB realtor for suitable dormitories, managing tenancy agreements and renewals, monitoring occupancy, utilities usage and payment and ensuring compliance with MOM accommodation requirements, and company policies.
• Coordinate with various departments to facilitate effective communication and collaboration on HR-related matters.
• Assist in addressing employee relations issues, including handling grievances, conducting preliminary investigations, and supporting disciplinary processes in accordance with company policies.
• Coordinate and administer employee training and development programmes to support workforce competency and professional growth.
• Liaise with employment agencies on matters relating to the application, renewal, cancellation, and repatriation of foreign employees’ work permits.
• Submit online applications to the Ministry of Manpower (MOM) for foreign worker levy waivers during employees’ home leave periods.
• Process applications with MOM for levy concessions or conversions when foreign employees successfully obtain relevant certifications, including the ITE Healthcare (Home Care) qualification.
• Serve as the key liaison with government agencies and external stakeholders, including MOM, the Ministry of Health (MOH), Agency for Integrated Care (AIC), the Singapore Nursing Board (SNB), embassies, and other relevant authorities on matters relating to employment and foreign workforce management.
• Administer insurance claims and coordinate with insurers as required.
• Compile and prepare payroll-related information for submission to the Finance/Accounts Department.
• Update relevant authorities and systems, including the Intermediate and Long-Term Care (ILTC) sector databases, regarding staff appointments, resignations, and employment status changes.
• Ensure timely updates of foreign employees’ residential addresses with MOM and maintain compliance with regulatory requirements.
• Submit mandatory surveys online, including MOM Labour Market Survey.
• Participate as a member of the Cybersecurity Committee, supporting the development, implementation, and promotion of cybersecurity policies, staff awareness initiatives, and compliance requirements across the organization.
• Manage official correspondence and administrative communications for the nursing home.
• Perform any other duties and responsibilities assigned by the Chief Operations Executive and Management Committee.

QUALIFICATION/ EXPERIENCE

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline.
• Familiarity with Singapore employment regulations, particularly MOM policies and foreign workforce administration.
• Experience in healthcare, nursing home, or community care settings is preferred.
• Good communication, writing and interpersonal skills.
• A team player with a strong sense of responsibility & self-motivation to get tasks done independently.
• Ability to handle confidential information with professionalism and discretion.
• Working 8 am to 5 pm (Mon – Fri); Alternate Sat 8 am to 12 noon.

Job description

We are looking for the right candidate for the position of QA Assistant / Executive to grow with us. You will be responsible for:

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections
• Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Job Requirements

• Minimum Diploma in Food Science & Technology or related field
• Preferably 3 years of working experience in the QA field in the F&B industry
• Able to write and converse well in both English & Chinese due to operational needs
• Highly motivated, meticulous and takes initiative

Job Description

• Oversee and manage selected outlet’s chief chefs and kitchen staffs
• Recruiting of new staffs for outlets
• Ensure proper SOPs and HACCP standards are carried out
• Maintains food quality and safety standards
• Ensure proper maintenance of the kitchen within each outlet
• Ensure that all activities conform to HACCP & AVA guidelines
• Creation of new dishes at appropriate time

Job Description

• Oversee and manage selected outlet’s chief chefs and kitchen staffs
• Recruiting of new staffs for outlets
• Ensure proper SOPs and HACCP standards are carried out
• Maintains food quality and safety standards
• Ensure proper maintenance of the kitchen within each outlet
• Ensure that all activities conform to HACCP & AVA guidelines
• Creation of new dishes at appropriate time

Job Description

We are seeking a proactive and detail-oriented Procurement Executive with experience in the water industry to support the Company’s purchasing operations. The role involves supplier evaluation, sourcing, negotiation, purchase order management, and close coordination with project and service teams to ensure timely and compliant procurement.

Key Responsibilities

• Evaluate suppliers regularly to ensure approved vendors can meet the Company’s purchasing requirements, particularly for water treatment equipment, materials, services, logistics, and supply chain support.
• Obtain quotations and negotiate contracts, commercial terms, pricing, and delivery schedules with suppliers, vendors, contractors, freight forwarders, and logistics providers.
• Generate and issue Purchase Orders (POs) to suppliers, vendors, and contractors in a timely and accurate manner.
• Monitor Purchase Order delivery status, shipment schedules, and logistics arrangements, while liaising with colleagues on procurement progress and updates.
• Coordinate import/export shipments, freight arrangements, customs clearance, and delivery schedules to ensure timely material availability for projects and service activities.
• Maintain accurate procurement, logistics, and shipment records and documentation, ensuring compliance with company policies and procedures.
• Liaise with project and service teams on procurement-related issues, delivery timelines, shipment coordination, and technical requirements.
• Resolve procurement, logistics, and shipment discrepancies to support smooth project execution and operational continuity.
• Work closely with suppliers and logistics partners to optimize inventory availability, transportation efficiency, and cost control

Requirements

• Diploma or Degree in Supply Chain Management, Procurement, Business Administration, Engineering, or related field

• Minimum 2–3 years of procurement experience, preferably in the water industry

• Familiar with water treatment equipment, chemicals, spare parts, and subcontractor sourcing

• Strong negotiation, communication, and vendor management skills

• Detail-oriented, organised, and able to work independently

• Proficient in Microsoft Office

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

- Any other duties/tasks as requested by management.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

Key Responsibilities:

1. Client Engagement and Relationship Management

• Proactively identify and develop new business opportunities
• Build and nurture strong relationships with potential and existing clients
• Negotiate and close sales contracts while ensuring client satisfaction

2. Market Intelligence and Strategic Insights

• Stay continuously informed about industry trends and market developments
• Conduct regular market research and competitive analysis
• Identify emerging opportunities for business expansion

3. Cross-Functional Collaboration

• Work closely with operations team to ensure seamless customer order fulfillment
• Collaborate effectively across different departments to align strategic goals

4. Reporting and Administrative Support

• Prepare and compile sales reports and performance data
• Monitor sales records and their status
• Managing export shipments to ensure timely and efficient delivery
• Perform any additional duties as assigned by the reporting manager

Requirements:

• Possess either a Diploma or Degree in Business Administration, and other relevant fields with minimum of 2-3 years of relevant work experiences
• A strategic communicator with strong negotiation skills who excels at developing and closing business opportunities
• A results-oriented and proactive performer who is market-sensitive and consistently drives towards achieving business objectives
• A team player who thrives in fast-paced environments, demonstrates self-motivation, and contributes effectively to collaborative team settings
• Flexibility to work extended hours as needed to meet business demands, and client needs
• Candidates with extensive experience may be considered for more senior roles, with compensation adjusted accordingly.