Total 2,903 Manager admin assistant job vacancies in Hong Kong

Job Responsibilties

• Develop and maintain production schedules for the Deli - Cold/Hot Kitchen team to meet daily and weekly sales demands.
• Oversee the preparation of all cold deli items, ensuring adherence to recipes, portion control, and presentation standards.
• Implement and maintain safe food handling practices, including temperature control, sanitation, and HACCP guidelines.
• Monitor inventory levels and requisition supplies to maintain smooth operations.
• Minimize waste through proper yield management and production planning.
• Lead, motivate, and coach a team of Deli - Cold/Hot Kitchen staff, providing training and development opportunities.
• Conduct performance reviews and hold team members accountable for meeting production goals and quality standards.
• Foster a positive and collaborative work environment, promoting teamwork and communication.
• Conduct regular quality checks on all cold deli items, ensuring freshness, taste, and presentation.
• Develop and implement systems to maintain consistent product quality.
• Investigate and resolve any product quality issues.
• Maintain accurate production records and documentation.
• Assist with the development of new cold deli recipes and menu items.
• Identify and implement cost-saving measures within the Cold Kitchen operation.
• Participate in inventory management and ordering processes.
• Ensure a clean, organized, and safe work environment in the Cold Kitchen.

Jobs Requirements

• Min. Diploma in Culinary or its related field.
• Minimum 5 years of experience in a similar industry such as a high-volume food production environment (deli, central kitchen preferred).
• Strong understanding of cold food preparation, including food safety regulations (HACCP preferred).
• Excellent organizational and time management skills.
• The ability to lead and motivate a team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Proficient in inventory management.
• Ability to work independently and as part of a team.
• Strong work ethic and a commitment to quality and efficiency.
• Able to work well under pressure in a fast-paced environment
• Able to work on weekends, public holidays and shift work.

Role Summary 

As an Assistant Cost Manager for Data Centre Projects, you will support the delivery of cost management services across fast‑paced, service‑intensive environments. Working under the guidance of a Cost Manager or Senior Cost Manager, you will assist with cost planning, tender support, contract administration, and reporting activities.

Pre‑Contract Support

• Assist in preparing cost estimates, cost plans, and budgets for data centre projects.
• Support quantity take‑offs and rate analysis for MEP or CSA packages depending on background.
• Help prepare tender documentation, gather quotations, and support tender analyses and evaluations.
• Assist in compiling contract documents and supporting procurement activities.

Post‑Contract Support

• Help track project costs, monitor variations, and assist in change control procedures.
• Support preparation of monthly cost reports and updates for clients.
• Collect and verify data required for progress valuations and payment certifications.
• Coordinate with contractors and consultants to verify work progress and financial claims.

Governance & Coordination

• Maintain organised documentation, cost records, and audit‑ready files throughout the project.
• Assist in value engineering discussions and cost‑saving reviews.
• Support the project team by providing timely inputs during meetings, workshops, and client discussions.
• Ensure key information and learning from each project is uploaded into internal knowledge platforms.

About ALPS

ALPS was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

About The Role

As an Assistant Manager/Manager for the Strategic Procurement - Medical Technology department, you will be based in ALPS HQ office. This is a strategic procurement role that goes beyond transactional buying to shape long-term value creation, drive innovation, and influence how medical equipment is sourced and managed nationally. The role requires a strategic thinker who can balance clinical needs, financial sustainability, and operational excellence whilst managing complex stakeholder relationships across multiple healthcare institutions.

Key Responsibilities

Strategic Sourcing

• Develop and implement comprehensive category strategies for medical equipment across Singapore's healthcare system.

Vendor Management

• Collaborate with vendors to optimize performance in terms of cost, quality, and delivery.

Market Analysis

• Conduct horizon scanning and benchmarking of the medical technology landscape to identify trends, innovations, and cost-saving opportunities.

Stakeholder Engagement

• Actively engage with clinical and nursing champions, biomedical engineers, and other stakeholders to gather technical requirements, provide product information, and support the evaluation of products and services.

RFP Process

• Preparation and execution of Request for Proposal (RFP) processes, including supplier evaluation and selection, to achieve cost-effective procurement outcomes.

Supplier Negotiation and Selection

• Analyse total cost of ownership, identify, evaluate and drive negotiation with supplier negotiation to ensure the best value for the organization.

Compliance and Policy Adherence

• Ensure all procurement activities comply with the ALPS Procurement Manual and other relevant policies and procedures.

Coordination and Communication

• Facilitate meetings and discussions with internal and external stakeholders to ensure alignment and effective collaboration in procurement activities.

Contract Negotiation

• Lead and support contract negotiation efforts with suppliers to secure favourable terms and conditions, ensuring alignment with organizational policies, compliance requirements, and procurement objectives.

Requirements

• Diploma or Degree in logistics, supply chain management, business administration, or a related field is often preferred.

• Good verbal and written communication skills

• Proficient in MS office and Excel

• Advanced analytical and negotiation skills

• Familiarization with SAP will be an added advantage

• Positive working attitude, willingness to learn and thrives in a team environment

• Strong technical knowledge of medical equipment; backgrounds in medical equipment sales and applications, clinical engineering, biomedical technology management, or healthcare procurement will be an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaningful career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

The Job:

The (Senior) Assistant Manager, Partnerships in the Global Impact Office builds and operates an integrated international partnerships platform that advances SGH’s Global Impact strategy by sourcing, shaping, and stewarding high-value collaborations with hospitals, academic medical centres, multilateral agencies (e.g. WHO, ASEAN), and ministry departments across Asia, fully aligned to SGH and SingHealth’s partnership governance and standards.

Working closely with SGH stakeholders, the incumbent ensures SGH’s international collaborations are clearly articulated and well-governed, so SGH’s international work delivers measurable value to the institution and impact for the populations we serve.

The responsibilities include, but are not limited to, the following:

• Collaborate and co-develop priority-country playbooks and country-specific strategies focusing on hospitals, AMCs, multilaterals, and ministry departments, including stakeholder maps, entry modalities, risks, SGH value propositions

• Shape proposals and negotiate partnership agreements with international partners, aligning with existing governance processes

• Coordinate due diligence with Clinical Divisions, Nursing, Allied Health, Finance, Legal, Research and Education offices

• Collaborate with internal stakeholders to systematise study-visit and fellowship pathways and guidelines, co-develop alumni engagement strategy as well as convert high-potential academic or medical visitors or fellows into long-term collaborations

• Launch and track joint workplans and relationship plans with academic or medical partners, multilaterals, policy-level counterparts, as well as run partner-satisfaction checks and follow-ups

• Analyse and prepare quarterly dashboard to update outcomes, status and for decision making purpose

• Support ad-hoc projects/tasks under the Global Impact Office

Job Requirements:

• Bachelor’s degree in public/global health, international relations, health administration or a related field

• Training in partnership development/negotiation or project management is desirable

• 4-8 years of experience in international partnerships, health systems collaborations within healthcare, academic medical centres, multilaterals, or public sector

About Us

Woodlands Hospital is a next generation healthcare systemdesigned to meet the future of care. As an integrated acute and communityhospital with specialist outpatient clinics and innovative care models, wedeliver person centred, connected and seamless care—extending far beyondtraditional hospital walls.

Our mission is to redefine healthcare for an ageing anddiverse population through digital innovation, personalized care, and strongpatient relationships while strengthening preventive and integrated care in thecommunity. Guided by teamwork, service excellence and sustainability, we arebuilding a healthier future for all.

Why This Role Matters

We are seeking an Operations Executive to play a criticalrole in enabling effective clinical service planning, operations, and deliveryacross Woodlands Health. You will be part of a high performing, engagedoperating environment where teams are empowered to deliver safe, efficient, andpatient centred care. As part of the operations team, you will translateorganisational strategy into effective operational execution to meet thehospital’s goals. You will support initiatives that enhance care quality, servicevalue, and patient experience across the OT, Endoscopy and SOC facilities andClinical Operations (surgery) services supported by this Enterprise.

This is more than an administrative or coordination role. Asa trusted partner to clinical leaders, you will help translate populationhealth needs and clinical strategy into well planned, resilient, and futureready services—supporting clinicians, nurses to ensure operational excellenceacross the care continuum.

Key Responsibilities

Support Care Services Planning & Development

• Support the analysis of population health needs within theWH catchment area to inform clinical services planning and population healthstrategies.

• Partner clinical leaders to identify, develop, andimplement clinical services aligned with projected demand and organisationalpriorities.

• Work closely with clinical leads to define servicerequirements, workload projections, and capacity considerations.

• Support the design and implementation of innovative andintegrated care delivery models across settings.

Support Facility and Clinical Operations

• Ensure that facilities, equipment, and instrumentationmeet clinical needs, standardisation norms, and regulatory compliance.

• Support planning and procurement of clinical equipment andinstruments in line with approved service requirements.

• Use data to support the development of clinical servicesand optimize efficiency of facilities.

Governance, Planning & Department Support

• Prepare and support clinical programme approval papers andwork with clinicians to operationalize these programmes for patient care.

• Prepare and support equipment procurement approval papers,tender documentation, and legal submissions related to clinical operations.

• Support annual enterprise and division work plans,budgeting exercises, and required submissions .

• Develop, maintain, and update departmental policies andwork instructions, and serve as a resource for onboarding new staff.

General Responsibilities

• Perform additional duties as assigned by the Chief/Head ofClinical Department and Director, Elective Care Enterprise.

• Support meetings, initiatives, and projects as assigned.

What You Bring

Qualifications & Experience

• University degree.

• At least 2 years of relevant experience in operations,healthcare services, or a similar environment is advantageous but notessential.

• Healthcare experience is advantageous but not essential.

Skills & Attributes

• Strong planning, organisation, and coordination skills.

• Ability to manage relationships and communicateeffectively with clinicians and multidisciplinary teams.

• Analytical mindset with the ability to translate conceptsinto operational models, and data into actionable insights.

• Confident communicator with sound negotiation andstakeholder management skills.

• Adaptable and comfortable working in a complex, fastmoving healthcare environment.

• Good presentation and writing skills

Why Join Us?

• Be part of a purpose driven organisation shaping thefuture of healthcare in Singapore.

• Work closely with clinical leaders to make a meaningfulimpact on care delivery and patient outcomes.

• Contribute to innovative care models and community basedhealthcare.

• Grow your career within an integrated healthcare systemcommitted to people development, collaboration, and service excellence.

Job Description:

• Plan, coordinate, execute and manage the general cleaning process, monitoring cleaning logistics and supervising other cleaners.
• Perform Risk Assessment at site.
• Develop and maintain positive relationships with clients.
• Attend meetings with clients to understand needs and requirements.
• Review work orders to ensure that assignments are completed in a timely manner.
• Conduct regular on-the-job training to ensure team members' skills and service competencies are maintained.
• Study and review price quotes for the procurement of equipment, parts, services and labour for the projects.
• Assist to move equipment and products.
• Report to the Senior Operation Manager.
• Any other administrative / operation duties may be assigned on an ad-hoc basis.

Requirements:

• Candidate must possess at least Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/Nitec with at least 6 year(s) of working experience in the cleaning service industry preferred.
• Strong industry knowledge on commercial cleaning and disinfection.
• Prior experience in Risk Assessment.
• Self-motivated and able to manage multiple complex tasks in a fast-paced environment.
• A good team player and able to work independently.
• Excellent leadership skills with good initiative; able to analyse and think flexibly.
• Supervisory skills to manage cleaners
• Good interpersonal and communication skills are essential.
• Possess a class 3 driving license.
• Computer literacy – Email, Microsoft Excel, Zetta Solution System.

Other Information:

• 6 working days per week
• Salary: S$2,800 to $4,600 (Based on experience)
• Location: Multiple locations / island-wide Singapore

We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities:

Regional HR Operations & Process Optimization

• Coordinate and facilitate quarterly Regional HR focal point, meetings, including agenda preparation, logistics, and documentation of key outcomes.

• Maintain and enhance regional HR communication channels and contact databases to ensure effective information flow.

• Provide high-level administrative and project support to the team, including complex scheduling, stakeholder coordination, and handling of sensitive communications.

• Act as the primary liaison for Regional HR focal points, providing operational guidance and resolving escalated matters.

• Drive the development, standardization, and continuous improvement of regional HR processes, templates, and workflows to enhance efficiency and consistency.

Strategic Data Management & Analytics

• Lead the consolidation and validation of regional HR data, including headcount reporting, organizational structures, and key metrics.

• Manage and optimize HR data systems and databases, ensuring data accuracy, integrity, and accessibility.

• Prepare and deliver monthly, quarterly, and annual HR reports and presentations for senior management, providing insights on trends and workforce analytics.

• Responsible first draft of compensation and benefits initiatives, including benchmarking (Singapore) and ongoing review of salary structures and reward strategies.

• Provide data-driven insights and analytical support to support business decision-making and continuous process improvement.

Regional HR Initiatives & Project Management

• Lead and execute regional HR initiatives aligned with the strategic roadmap.

• Coordinate and manage participation in regional talent development programs, including tracking progress and outcomes.

• Oversee planning and execution of regional training programs, including logistics, monitoring, and risk management.

• Drive post-program evaluation, feedback collection, and sharing of best practices across subsidiaries.

• Support succession planning initiatives through data consolidation and talent insights.

• Facilitate knowledge-sharing and capability-building initiatives for Regional HR focal points.

• Support the optimization and adoption of HR systems across the region.

• Any other ad hoc may assign by Direct Superior/ Management.

Performance Management & Employee Relations

• Support the implementation of performance management frameworks to enhance organizational effectiveness.

• Provide guidance on employee relations matters, including conflict resolution and disciplinary processes.

• Promote a positive, inclusive, and high-performance work culture across the region.

Compliance, Governance & Policy Development

• Develop and maintain regional HR policies and procedures in alignment with corporate standards and local regulatory requirements.

• Ensure compliance with employment laws and HR governance standards across Group jurisdictions.

• Maintain accurate and up-to-date HR governance documentation and frameworks.

Requirements:

• Degree in HR Management or related discipline

• 5-8 years of relevant HR experience preferably within a regional or multinational organization.

• Proven experience in full spectrum of HR operations and regional coordination.

• Strong analytical capabilities with solid experience in data management and reporting.

• Proficient in MS Office

• Excellent stakeholder management and communication skills, with the ability to engage effectively across all levels.

• Strong organizational skills with high attention to detail and data accuracy.
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

Report to the Centre Director, Stage One & Global Partnerships and work closely with other team members in meeting the organisation's KPIs. As the Assistant Manager/ Manager for Stage One & Global Partnerships, your portfolio entails:

Internationalisation

Support startups in their internationalisation growth plans through:

• Identifying oversea markets with opportunities for Singapore-based startups and developing the corresponding market entry strategies
• Providing market insights for Singapore-based startups to understand opportunities in key overseas markets
• Establishing strategic partnerships with foreign government, ecosystem partners and corporates to ease the entry into overseas markets or to engage promising overseas startups
• Leading business missions for startups to attend key global tech conferences

Market Immersion and Landing

Support foreign startups expanding into Singapore through:

• Sharing of Singapore's startup ecosystem and business environment
• Connecting and directing them to the relevant support
• Designing and working with Singapore-based partners to run market immersion programmes
• Running the Stage One Campus and related operations including engagement tracking and reporting

Startup Ecosystem Engagement

• Engage Singapore-based ecosystem partners and startups regularly to have better understanding of the emerging trends and developmental needs of startups at different stages of growth
• Organise and participate in networking events to bring together and connect with the startup community and partners
• Managing or participating in any projects, or undertake any other duties as assigned by the supervisor or the Management.

Requirements:

• Degree in a relevant field.
• 1-3 years’ work experience in a similar capacity. Fresh graduates with the relevant skills sets may also apply.
• You are obsessed with details and display unquestionable work ethics.
• A plus to have some domain knowledge of the startup scene, but more importantly you have a genuine passion for entrepreneurship and emerging technologies.

ACE.SG is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

• Well established Japanese F&B Company
• Salary $2900 - $3200 + Incentive + Variable Bonus
• Working days: 5.5 Days
• Working Location: Queenstown
• Excellent Welfare & Benefits

Job Scope

• Assist Restaurant Manager in daily operations and take charge in their absence.
• Greet guests, assign seating, and ensure excellent customer service.
• Address food-related complaints promptly with the Chef.
• Conduct team briefings before each service period.
• Build and maintain loyal customer relationships and database.
• Ensure cleanliness, upkeep of equipment, and proper restaurant setup.
• Monitor inventory levels and participate in monthly stocktakes.
• Assist in developing and implementing staff training programs.
• Prepare daily reports and update Restaurant Manager on operations.
• Perform other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC (Woodlands)
• Company Transport Provided
• Basic: $5500 to $7000 + AWS + VB
• Excellent Benefits + Career Progression
• Process Manufacturing Plant

Job Responsibilities:

Maintenance Operations & Equipment Reliability

• Assist the Maintenance Manager in overseeing daily plant maintenance operations to ensure high equipment reliability and minimal production downtime
• Lead and supervise maintenance activities for processing equipment including pumps, motors, gearboxes, conveyors, compressors, heat exchangers, valves, piping systems, and packaging machinery
• Monitor equipment performance and implement reliability improvement, predictive maintenance, and continuous improvement initiatives
• Support troubleshooting, root cause analysis, and corrective actions for equipment failures and plant breakdowns
• Coordinate closely with production team to maintain stable and efficient plant operations

Utilities & Plant Infrastructure

• Oversee maintenance of plant utilities systems including boilers, steam systems, cooling towers, compressed air systems, chilled water systems, and water treatment facilities
• Ensure utilities systems operate efficiently to support refinery, fractionation, and food ingredient production processes
• Support plant shutdown, emergency maintenance, and recovery activities when required

Preventive & Predictive Maintenance

• Plan and implement preventive maintenance programs to improve equipment lifespan and reduce unplanned downtime
• Monitor and review maintenance schedules and work orders through CMMS system
• Maintain proper maintenance documentation, equipment history, and service records
• Evaluate spare parts usage and ensure availability of critical spare components

Team Leadership & Project Support

• Supervise and guide maintenance engineers, technicians, contractors, and service vendors in daily maintenance activities
• Allocate manpower and resources effectively to support plant maintenance requirements
• Provide coaching and technical guidance to maintenance team members
• Support plant engineering projects including equipment upgrades, process improvement initiatives, machinery installation, and plant modification works

Safety, Quality & Compliance

• Ensure maintenance activities comply with workplace safety regulations and company safety procedures
• Enforce Permit-to-Work (PTW), Lock-Out/Tag-Out (LOTO), and safe maintenance practices during all maintenance activities
• Support compliance with GMP, HACCP, ISO, food safety, and quality standards within manufacturing operations

Requirements

• Diploma / Degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or related discipline
• Candidates from edible oil refinery, food manufacturing, chemical, FMCG, palm oil, or process industries are preferred

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

About the Company

well-established A1 main contractor with a strong track record in delivering residential, commercial, mixed-use, and infrastructure projects. The company is recognised for its technical expertise, quality workmanship, and ability to manage complex, large-scale developments from construction through completion.

With an experienced project team and in-house technical capabilities across Architectural, Civil & Structural, and M&E disciplines, the company places strong emphasis on design coordination, buildability, safety, and regulatory compliance. It maintains close working relationships with consultants, authorities, and subcontractors to ensure timely and successful project delivery.

The organisation offers a professional and structured environment with opportunities for career progression, technical development, and leadership growth, particularly for engineers and managers involved in major building projects.

About the Scope

Experienced M&E professional with strong exposure to Mechanical & Electrical works for building projects from construction through completion. Proven ability to coordinate multi-discipline interfaces, manage subcontractors, and deliver M&E systems in compliance with Singapore codes, authority requirements, and project specifications.

• Managed Mechanical & Electrical (M&E) works for building projects from construction stage through TOP / CSC completion

• Coordinated M&E shop drawings, BIM models, and site interfaces with Architectural, Structural, and Civil teams to resolve clashes and constructability issues

• Supervised and coordinated M&E subcontractors to ensure works were executed safely, on schedule, and to required quality standards

• Managed authority submissions, inspections, and approvals with relevant agencies including BCA, SCDF, PUB, SP Group, and NEA

• Oversaw testing & commissioning (T&C), system integration, defects rectification, and preparation of handover documentation

• Monitored M&E progress, costs, variations, and subcontractor claims, supporting commercial and project control requirements

• Ensured full compliance with contract specifications, Singapore Codes of Practice, and WSH requirements

• Identified, coordinated, and resolved site coordination, technical, and construction issues in a timely manner

• Prepared and managed RFIs, technical clarifications, and coordination records

• Guided and mentored junior M&E engineers and site staff, providing technical direction and site support

• Supported Project Manager in M&E planning, sequencing, and coordination matters (Assistant Manager level)

Qualification

• Strong coordination across Mechanical, Electrical, Architectural, Structural, and Civil disciplines

• Good understanding of M&E construction methods, testing, and commissioning
  

  How to Apply: Click Apply Now — or send your resume directly to Talent@BuildBridgePartners.com

  
  
  

  
  
  

  
  
  

  EA Details:
  EA Name: BuildBridge Partners Pte Ltd
  EA License No: 25C2918
  EA Reg No: R1551092 – Khoo Yan Jie

Job Responsibilities

• Provide contract/ operation/ service leadership and participates in developing and implementing consistent policies, procedures, controls in contract execution
• Maintain service level agreements and key performance indicators for services, review regularly in the light of changing business and operational needs
• Meet contractual manpower needs and standards – ensure proper induction program in place, skills upgrading, career development and retention
• Effective employee management and ensure compliance with local government legislation
• Drive employee and customer engagement process and improvements
• Ensure all statutory compliance and being the primary contact in respect of all contracts services and undertake risk assessments, organising emergency procedures, liaising with clients by informing them of the developments
• Develop systems/ programs to improve quality, efficient utilisation of equipment and materials and the productive use of labour

Requirements

• Degree or Diploma in Management or relevant professional qualification or closely related field with minimum 2 or more years of progressive management experience working in a hospital environment services industry
• Able to excel in a dynamic and demanding hospital environment while effectively leading, organizing, and managing people for facility services projects
• Knowledge of contracts, documents, management of Systems/methods/ tools/ equipment/ materials and administrative procedures in a business-focused environment
• Effective negotiating and influencing skills with a positiveand forward looking proactive approach

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No. 99C4599

• Supporting Commercial Banking business units.

• Facilitating account opening or maintenance, internet banking, payment services, loan servicing, post approval matters & other client servicing matters.

• Prepare Customer Risk Rating Dashboard (CRRD), conduct relevant searches and name screenings.

• Mailings & administrative works, eg: printing / filing.

• Other ad-hoc duties required.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Role Overview:
The Application Assistant Manager (Insurance, TPA & Coverage Systems) is responsible for ensuring stable, compliant, and high‑quality operational support for insurance, TPA claims, coverage, and medilimit systems. He/She oversees incident resolution, service performance, and operational governance for insurance‑related applications and workflows, working closely with TPAs, insurers, business operations, vendors, and IT teams. The role ensures systems and processes support accurate claims processing, coverage validation, regulatory compliance, and timely service delivery.

Key Responsibilities:

1) Operations & Service Management

• Coordinate incident and major incident resolution with technical teams and stakeholders.
• Support problem management activities to reduce recurring incidents.
• Monitor SLA / KPI performance and recommend corrective actions. Lead and deliver business within the insurance industry, ensuring high quality execution and string client satisfaction.
• Prepare operational dashboards, reports, and servicer eview materials.
• Provide clear status, risks and progress reporting to leadership. Lead business analysis on internal client engagements. Including requirement gathering, current-state assessment, gap analysis, and solution design.
• Standardise support documentation, processes, and reporting across countries or business units.
• Monitor resource capacity, utilisation, attrition risks, and escalation needs.
• Conduct regular operational reviews with internal team members and internal stakeholders.
• Ensure smooth knowledge transfer during project handover, system transition, or support onboarding.
• Track outsourced support deliverables, risks, and performance against contracts / SLAs.

2) Service Improvement & Strategy

• Support execution of application support strategy, roadmap, and transformation initiatives.
• Identify opportunities to improve support processes, service quality, and user experience.
• Drive automation, monitoring, and efficiency improvement initiatives.
• Recommend best practices for operational excellence.

3) Release Change, Performance & Availability

• Coordinate readiness checks before production deployment.
• Support release and migration activities into production environments.
• Monitor system performance and availability trends; escalate risks proactively.
• Ensure adherence to change management and release governance processes.
• Recommend improvements to system resilience and stability.

4) People & Leadership

• Supervise support teams on daily operations.
• Provide performance feedback to team members.
• Assist manager in manpower planning, workload balancing,and resource optimisation.
• Planning of cross-skill training

5) Governance, Risk & Compliance

• Support readiness for internal audits, external audits, and regulatory reviews.
• Track completion of patching, vulnerability remediation, access reviews, and control attestations.
• Ensure timely submission of mandatory reports, evidence, and regulatory deliverables.
• Coordinate remediation of audit findings, control gaps, and compliance issues.
• Ensure systems operate in accordance with internal policies, security standards, and regulatory requirements.
• Drive early escalation on performance, reliability, and security risks.

Requirements:

• Diploma/Degree in Computer/Computer Science or Information Technology or equivalent
• At least 3-5 years of experience in application support
• Knowledge and experience in application modernization, source code refactoring, application frameworks, application testing and Healthcare related projects is advantageous
• Understanding of the distributed systems, APIs and technical knowledge in insurance, TPA & healthcare system will be an advantage
• Strong analytical, coordination, and communication skills (written and verbal), and the ability to manage multiple tasks simultaneously
• Strong analytical and troubleshooting skills with a proactive approach to issue resolution
• Self-driven, strong team player who is proactive, quality-conscious, and results-oriented
• Maybe required to travel regionally for project support, stakeholder meetings, and knowledge transfer.

Duration: 8 months
Location: Kent Ridge
Working Hours: Monday - Friday 8:30am to 5:30pm

Responsibilities:

Finance Operations & Support

• Provide day-to-day finance operational support to faculties and units, including WBS master data creation/maintenance and budget transfers
• Serve as a key point of contact to manage and resolve queries and operational issues in a timely manner
• Ensure service level agreements (SLAs) for finance operations and master data are consistently achieved

Governance, Controls & Compliance

• Ensure integrity of financial records and reporting through periodic housekeeping activities (Review of dormant WBS & balance sheet reviews)
• Review and oversee financial master data governance to ensure accuracy and compliance with internal policies and accounting standards
• Review Risk Control Matrices (RCMs) prepared by units, assessing completeness and reasonableness, and recommend improvements
• Ensure compliance with finance policies, procedures, and regulatory requirements through operational audit

Advisory & Stakeholder Engagement

• Provide advisory support on finance policies, procedures, and transaction-related matters to ensure consistent application
• Partner with finance and operational stakeholders to strengthen governance, accountability, and compliance

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA LicenseNo. 01C4394• Reg. R23114622 So Man Xin