Total 2 job vacancies by Upnon Academy Pte. Ltd.

Upnon Academy is a financial literacy academy formed with the mission of fulfilling dreams for ordinary working adults and underprivileged children without money worries through financial education.  

To achieve this, we seek driven individuals with integrity to join us.

About the Role:

Join our Call Centre team to be the first point of contact for our organization. You will be responsible for professionally handling a high volume of inbound and outbound calls.

Key Responsibilities:

· Manage inbound and outbound communications (calls) promptly and in accordance with our policies

· Maintain strict confidentiality of all caller information

· Route calls and inquiries accurately to the appropriate internal departments

· Accurately update contact details and information within the Call Centre System

· Address and resolve customer complaints with empathy and efficiency

· Report any faults with telecommunications equipment

· Perform other related duties as assigned

Why Join Us:

. A Part Time role doing meaningful work

. Daily Rate: $80 to $120

Requirements:

. Singaporean Citizen or Singapore Permanent Resident

. Flexible hours and work schedule: 3 to 7 hours/day, 3 to 5 weekdays/week, 9 to 35 hours/week

. Work in office Near Queensway Shopping Centre

· NITEC or equivalent in any discipline. A Diploma will be recognized for senior positions

· Excellent verbal and written communication skills

· Proficiency in Microsoft Office Suite (Word, Excel)

· Willingness to work a rotating shift schedule

. Share our goal and values

. Driven individuals with integrity

Progression:

Progression to full-time roles

Application Process:

If you are looking for a part time role and doing something meaningful, please send us your latest resume

Upnon Academy is a financial literacy academy formed with the mission of fulfilling dreams for ordinary working adults and underprivileged children without money worries through financial education.  

To achieve this, we seek driven individuals with integrity to join us.

Key Responsibilities:

1. Responding to client inquiries, including providing detailed product information and support.
2. Cultivating long-term relationships with clients to enhance brand loyalty and maintain a positive brand image.
3. Collaborating with cross-functional teams to ensure alignment with organizational objectives.

Requirements:

• A polytechnic diploma or degree.
• Only Singaporean and Permanent Resident.
• Share our vision and values.
• Driven individuals with integrity.
• Demonstrated ability to deliver exceptional customer service that distinguishes the company from competitors.
• Commitment to upholding a positive brand reputation and ensuring high customer satisfaction.
• Self-assured, proactive, and results-driven mindset.
• Strong self-discipline and ability to work independently.

Why Join Us:

• Our passion in tackling the current problems in conventional financial literacy.
• A culture driven by integrity.
• Our emphasis on quality over quantity.
• No prior experience necessary; comprehensive training provided.

Application Process:

If you are driven with integrity and are passionate about building a long-lasting career success that is meaningful, please send us your latest resume with a recent photo.

Shortlisted applicants will be contacted to schedule for a face to face interview.