Total 1,911 Others level Others job vacancies

• Supervise and coordinate the work of light duty, industrial or specialized cleaners and janitors
• Inspect sites or facilities to ensure established safety and cleanliness standards are met
• Recommend or arrange for additional services required such as painting, repair work, renovations or replacement of furnishings and equipment
• Hire and train cleaning staff

Job Overview:

Le Clos is seeking an experienced, commercially driven, and hands-on General Manager to lead and oversee all aspects of the business. The General Manager will be responsible for driving operational excellence, financial performance, team development, and guest satisfaction across restaurant, wine retail, and event operations while upholding Le Clos' standards of hospitality and wine expertise.

Key Responsibilities:

• Lead and manage the overall operations of Le Clos, ensuring profitability, efficiency, and service excellence.
• Develop and execute business strategies to achieve revenue, growth, and operational objectives.
• Oversee all front-of-house, retail, wine, and event operations.
• Manage and develop department heads and team leaders, fostering a high-performance culture.
• Ensure exceptional guest experiences and maintain the highest standards of hospitality.
• Monitor financial performance, including budgeting, forecasting, cost control, and profitability analysis.
• Drive sales initiatives and identify opportunities for revenue growth across all business segments.
• Oversee recruitment, onboarding, training, and performance management of staff.
• Maintain compliance with all health, safety, employment, and licensing regulations.
• Build and maintain strong relationships with suppliers, partners, clients, and stakeholders.
• Collaborate with ownership on strategic planning, expansion opportunities, and business development initiatives.
• Ensure accurate inventory management, stock control, and operational reporting.

Requirements:

• Minimum 5 years of senior management experience in hospitality, food & beverage, luxury retail, or wine-related businesses.
• Proven track record in managing multi-functional teams and achieving financial targets.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of P&L management, budgeting, and business operations.
• Passion for hospitality, customer service, and wine culture.
• Ability to work under pressure and adapt in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Experience with POS systems, inventory management, and operational reporting.
• Flexibility to work evenings, weekends, and public holidays when required.
• WSET qualification or wine industry experience is an advantage.

Company: AS2 ENGINEERING PTE LTD
Location: Singapore
Employment Type: Full-Time

Job Description

We are seeking an experienced and dynamic General Manager (Construction Operations) to oversee daily business operations, manage construction projects, lead site teams, and maintain strong relationships with clients. The successful candidate will be responsible for ensuring projects are delivered safely, on time, and within budget while maintaining high standards of quality and compliance.

Key Responsibilities

• Lead and supervise construction workers, supervisors, and project teams.

• Plan, coordinate, and monitor multiple construction projects from commencement to completion.

• Liaise with clients, consultants, subcontractors, and suppliers to ensure smooth project execution.

• Manage project schedules, budgets, and resource allocation.

• Prepare, review, and maintain project documentation, contracts, reports, and correspondence.

• Ensure compliance with Singapore building regulations, workplace safety requirements, and company policies.

• Resolve operational issues and provide effective solutions to meet project requirements.

• Conduct regular meetings with clients and internal teams to monitor project progress.

• Develop business opportunities and maintain long-term client relationships.

• Oversee procurement, manpower planning, and administrative matters.

Requirements

• Minimum 20 years of relevant experience in construction operations. (Strictly Need minimum 20 years)

• Strong leadership and people management skills.

• Experience in handling clients, subcontractors, and regulatory requirements in Singapore.

• Good knowledge of project planning, documentation, and contract administration.

• Familiar with Workplace Safety and Health (WSH) regulations.

• Proficient in project documentation.

• Excellent communication and interpersonal skills.

Skills

• Construction Project Management

• Team Leadership

• Client Relationship Management

• Document Control and Administration

• Budgeting and Cost Control

• Resource Planning

• Contract Management

• Problem Solving

• Workplace Safety and Health Compliance

• Communication and Negotiation Skills

Working Hours

• No Formal Timing, Need support 24/7.
• If need to work every week end and Publich holidays

The Restaurant General Manager assists the Director of F&B with the management of Basilico, in line with Conrad standards, brand pillars and prescribed Hilton policies and procedures.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Overseeing daily restaurant operations to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an Restaurant General Manager, you’re not just elevating the dining experience – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Assist in the operations, to ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience
• Always be present in operations during the “golden time”.
• Assist in the preparation of the department Sales and Marketing plans
• Ensure that the outlet operational budget is in line and cost are strictly controlled maximizing profitability
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Ensure guest needs and guest expectations are met by providing an efficient and professional service
• Liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation
• Ensure guest needs and guest expectations are met by providing an efficient and professional service
• Liaise with Housekeeping to ensure a consistently high standard of cleanliness, repair and maintenance and to provide a smooth flow of linen supplies, flowers and uniforms
• Liaise with the beverage department to ensure the efficient supply of beverages
• Liaise with Stewarding to ensure a high standard of cleanliness, maintenance and adequate provisions of operation equipment
• Prepare all operations report on a weekly and monthly basis
• Carry out any other responsibilities as requested as directed by Assistant Director of F&B or Director of F&B
• Liaise with the Learning & Development Department on departmental training needs
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.  

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality, Hotel Management, Restaurant Management, or related discipline is an advantage.
• Minimum 5–8 years of progressive F&B experience, including at least 2-3 years in a General Manager or senior restaurant management role within a full-service Italian fine dining or upscale Italian restaurant environment.
• Strong operational knowledge of authentic Italian cuisine and service standards, including menu curation, guest experience design, and traditional Italian dining culture.
• Proven experience managing end-to-end restaurant operations, including P&L accountability, cost control, budgeting, forecasting, inventory management, and supplier relations.
• Solid understanding of wine programs, with emphasis on Italian wine regions, pairing, and cellar management.
• Demonstrated ability to lead large teams, manage performance, and maintain service excellence in a high-volume, fast-paced, upscale dining environment.
• Strong leadership, communication, interpersonal, and stakeholder management skills.
• Ability to uphold and drive consistent high standards in guest experience, service execution, and operational efficiency.
• High attention to detail with a strong understanding of fine dining or premium restaurant service culture.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
 

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Check cleaning equipment condition.

• Coach Service team.

• Coordinate and liaise with clients at worksite.

• Facilitate effective communication and engagement at the workplace.

• Handle complaints and feedback from clients.

• Handle reassignment of tasks when needed.

• Identify training needs for all cleaning staff.

• Implement work plans.

• Inspect work done by cleaners daily.

• Interact and build relationship with customers.

• Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications.

• Monitor cleaning material stock level and re-order materials when needed.

• Plan out work schedule for cleaners.

• Provide help and guidance to immediate reports.

• Solve operational problems and make decisions.

• Submit daily cleanliness report.

• Supervise team of cleaners in their assigned task.

• Train cleaners and team leaders on service standards.

Job description

Responsibilities:

• Ensure the residence is maintained in a clean, orderly, and hygienic condition at all times, including routine and periodic deep cleaning of all rooms and common areas.

• Execute comprehensive housekeeping duties, including dusting, vacuuming, sanitisation, and care of fixtures, fittings, and surfaces.

• Manage laundry operations, including washing, ironing, folding, and appropriate storage of clothing and household linens, with particular attention to delicate materials.

• Support the preparation of basic meals as required, in alignment with specified dietary preferences and standards.

• Monitor household inventory levels and coordinate the timely procurement and replenishment of cleaning supplies, groceries, and other essential consumables.

• Maintain and preserve high-value materials and finishes (e.g., marble, timber, glass) through the use of appropriate cleaning methods and products.

• Adhere to all safety, hygiene, and handling procedures in the course of performing duties.

Requirements

• Minimum of 3 years’ relevant experience in private households, luxury residential environments, or internationally recognised hospitality establishments.

• Demonstrated knowledge of professional housekeeping practices and standards.

• Basic proficiency in the use of digital tools (e.g., smartphones or tablets) for inventory tracking and communication purposes.

• High level of integrity, discretion, and respect for confidentiality.

• Strong attention to detail, reliability, and ability to work independently with minimal supervision.
  

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

Company Overview

Armour Publishing is a Singapore-based independent publisher established in 1991, producing diverse books for readers across Asia and beyond.

Job Summary

Lead Armour Publishing’s strategic publishing, operations, sales, marketing, finance, and HR functions to drive quality content, market expansion, operational efficiency, and sustainable growth.

Responsibilities

• Develop and execute publishing plans that achieve strategic business goals focused on quality and profitability
• Guide editorial team to acquire, develop, and publish market-relevant content aligned with company values
• Build and maintain collaborative relationships with authors, illustrators, clients, partners, and stakeholders
• Identify and secure new partnerships and business opportunities for custom publishing and market expansion locally and regionally
• Monitor publishing technology trends and implement innovative tools to enhance operations and audience reach
• Represent the company at literacy and publishing events to raise profile and expand industry networks
• Oversee daily operations and administrative processes to ensure company-wide efficiency
• Direct and supervise staff performance and operational activities to meet company objectives
• Ensure compliance with legal and regulatory requirements related to publishing, copyrights, and intellectual property
• Develop contingency and crisis management plans to address unexpected business challenges
• Review and enforce Standard Operating Procedures (SOPs) across all company processes
• Manage distribution channels for print and digital products to ensure timely, cost-effective delivery
• Lead marketing team to design and implement sales and marketing strategies targeting key audiences
• Cultivate strong relationships with customers, distributors, booksellers, and industry partners to enhance market presence
• Analyze industry trends, competitor activities, and emerging opportunities to inform business decisions
• Explore and develop new market opportunities including international markets, digital platforms, and emerging formats
• Collaborate with Finance to maintain accurate financial records, audited accounts, budgets, cash flow, and performance tracking
• Review and approve payments and claims to ensure financial control
• Monitor financial performance and make decisions to support sustainable company growth
• Prepare and present regular performance and financial reports to executive team and shareholders
• Develop investment presentations for fundraising to existing and potential investors as needed
• Recruit, train, and develop staff to build a high-performance, collaborative team culture
• Manage staff administration including leave approvals and annual appraisals

Job Description:
The Heavy Tipper Truck Mechanic is responsible forinspecting, diagnosing, repairing, and maintaining heavy-duty tipper trucks toensure vehicles operate safely, efficiently, and with minimum downtime. Themechanic will handle preventive maintenance, breakdown repairs, enginediagnostics, hydraulic systems, electrical troubleshooting, andwelding/fabrication work when required.

Roles & Responsibilities

1. Vehicle Inspection & Diagnosis

•            Inspectheavy tipper trucks for mechanical issues and safety concerns.
•           Diagnoseengine, gearbox, clutch, brake, suspension, and electrical faults.

2. Preventive Maintenance

•              Changeengine oil, filters, coolant, hydraulic oil, and lubricants.
•              Check andmaintain battery, tyre pressure, air systems, and fluid levels.

3. Repair & Troubleshooting

•              Repairdiesel engines, transmission systems, and differentials.
•            Repairhydraulic tipping systems and air brake systems and suspension systems.

4. Breakdown Support

•              Attendon-site vehicle breakdowns when necessary.
•              Coordinatewith drivers and operations teams regarding vehicle conditions.

5. Welding & Fabrication

•              Performbasic welding and metal fabrication work.
•              Repairtruck body damage, brackets, mounts, and chassis-related issues.

6. Safety & Compliance

•              Followworkshop safety procedures and company SOPs.
•             Ensureall repaired vehicles meet safety and road compliance standards.

Technical Skills

•              Strongknowledge of diesel engines and Knowledge of hydraulic systems for tipperoperations.
•              Experiencewith air brake systems, Electrical troubleshooting skills.
•              Weldingand fabrication knowledge.

Qualifications

•              Technicalcertification in Heavy Vehicle Mechanics / Automotive Engineering preferred.
•              Minimum 4–8years of experience in heavy truck or tipper truck repair.
•              Experiencewith brands such as Volvo, Isuzu, Hino, or Mitsubishi Fuso is an advantage.
•              Valid Class3driving license is an added advantage.

Working Environment

•             Workshopand outdoor site environment.
•             Mayrequire overtime, weekend work, or emergency breakdown support.
•             Physicallydemanding work involving lifting and manual repairs.

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $2900 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are seeking a service-driven and experienced Bell Captain to oversee their Bell Desk and Concierge operations. In this leadership role, you will ensure seamless arrival and departure experiences, coordinate guest assistance services, and inspire your team to deliver outstanding hospitality that exceeds guest expectations.

Key Responsibilities

Guest Services & Hospitality Excellence

• Lead the delivery of warm, personalised, and professional guest experiences from arrival to departure.
• Ensure efficient luggage handling, room escorting, transportation arrangements, and concierge services.
• Anticipate guest needs and provide recommendations on dining, attractions, entertainment, and local experiences.
• Handle guest feedback, requests, and service recovery situations with professionalism and care.
• Ensure VIPs, returning guests, and long-stay guests receive tailored and memorable experiences.

Bell Desk & Concierge Operations

• Oversee the daily operations of the Bell Desk, Concierge, and transportation services.
• Coordinate luggage storage, deliveries, airport transfers, limousine bookings, and guest transportation requests.
• Ensure timely handling of guest mail, parcels, messages, and special requests.
• Maintain a professional, organised, and welcoming lobby environment.
• Monitor guest traffic flow and provide operational support during peak periods and special events.

Leadership & Team Development

• Supervise, motivate, and coach Bell Attendants and Concierge team members.
• Conduct daily briefings, shift handovers, and operational updates.
• Delegate duties effectively to ensure smooth operations and service excellence.
• Train and mentor team members to enhance performance and career development.
• Maintain high grooming, presentation, and service standards across the team.

Operational Coordination

• Work closely with Front Office, Housekeeping, Security, Engineering, and other departments to ensure seamless guest experiences.
• Maintain accurate records of guest requests, luggage movements, and transportation arrangements.
• Support manpower planning, scheduling, and departmental administrative tasks.
• Assist in implementing service enhancements and operational improvement initiatives.

Safety & Compliance

• Ensure safe handling and storage of guest belongings.
• Adhere to hotel policies, security procedures, and emergency protocols.
• Maintain confidentiality of guest information and uphold professional standards at all times.
• Promote a safe, secure, and positive working environment for guests and colleagues.

Requirements

• Diploma or certification in Hospitality Management or a related discipline preferred.
• Minimum 3–5 years of experience in Bell Desk, Concierge, Guest Services, or Front Office operations within a hotel environment.
• Previous supervisory or team leadership experience is an advantage.
• Excellent interpersonal, communication, and guest service skills.
• Strong leadership, organisational, and problem-solving abilities.
• Good knowledge of local attractions, dining, entertainment, and transportation services.
• Familiarity with hotel management systems and Microsoft Office applications.
• Ability to thrive in a fast-paced hospitality environment.
• Willingness to work shifts, weekends, and public holidays.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Job Description

• Industry/ Organization Type: Carpentry
• Position Title: Carpenter
• Working Location: North - Woodlands
• Working Hours: 6 days / Monday – Saturday: 8.30am – 6pm
• Salary Package: Gross Salary Up to SGD 4500 (Basic up to $3000 + OT)
• Duration: Permanent

Key Responsibilities

• Read and understand blueprints and drawings to follow project requirements
• Measure, cut, shape, and assemble wood and other materials as needed
• Build and install items like doors, window frames, staircases, floors, walls, partitions, and furniture
• Use hand tools and woodworking machines safely
• Do repair and maintenance work when needed
• Set up scaffolding and temporary structures for construction projects
• Make sure all work meets safety and quality standards

APPLY NOW!!!

• Min. 1 year of experience working as a carpenter, either in construction or furniture making
• Able to use carpentry tools and equipment, including both manual and power tools
• Can read and follow technical diagrams and measurements
• Able to work in warm or humid environments as needed
• Comfortable working alone or with a team
• Willing to work outside standard hours, including nights, weekends, and public holidays when required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76430 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

· Supervision of workers and subcontractors on daily site activities

· Keep track of the site schedule to ensure works are on time

· Compliance to safe work procedures and maintain good house-keeping

· Ensure safety matters on site and quality of completed works

· Assist Project Manager in material and equipment acquisition

· Supervise site electrical installation.

· Confirm progress reports, monitor project activities
· Raise purchase requisition

· Liaise with Project Manager

· Prepare documents for electrical testing

· Rectify and repair electrical issues at site

· Prepare and submit tender quotations

· Submit progress claims, monitor project activities

· Project planning, execute resource management and control

· Co-ordinate with sub-contractors, suppliers and Consultants for Building Construction

Electrical Works
· Arrange and monitor work progress

· Monitor project costing to ensure project to be completed within budget and on time

delivery

• 1 year contract (renewable)

• Up to $4,000 + End of Contract Bonus + commission + PB

• Monday to Friday: 9.00am - 6.30pm

• Novena

Responsibilities:

• Promote & sell Life Insurance (General Insurance)
• To achieve individual sales targets
• To adhere to professional standards of behaviour & conduct in dealing with customers and fellow staff
• To continuously think ahead and help to develop solutions to emerging problems
• To continuously suggest ways in improving the team as a whole
• To actively tele-market the Bank's products to customers to generate sales revenue
• To call company provided leads or customers

Period:

• 1 Year Contract (renewable)

Location:

• Novena

Working Hours:

• Monday – Friday (9.00am – 6.30pm)

Salary:

• Up to $4000 + End of Contract Bonus + commission + PB

Requirements:

• Candidate must possess at least Secondary School 'O' Levels – 3 Credits
• Must have BCP, PGI and HI Certificate
• Applicants must be willing to work in Novena Area
• Passion and drive to launch sales career to the next level
• Good Communication Skills
• Self-starter, independent and possess excellent interpersonal and communication skills
• Comfortable with Quotas or Sales Targets
• Candidates must be able to commit to Overtime if needed
• Relevant sales/acquisition experience with a proven track record is a plus

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

faiza@successhrc.com.sg (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

GOODWOOD PARK HOTEL PRIVATE LIMITED

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food & Beverage Department.

Reporting to the Restaurant Manager, your job responsibilities include, but not limited to:-

Responsibilities

• Handle guest enquiries and staff challenges whenever the need arises.
• Responsible for inventory-count and the requisition of mise en place and equipment.
• Support the establishment with cost-saving measures such as avoiding breakages.
• Handle the RSVP manifest, leading guest and allocate seats for guests at the podium.
• Welcome guests at reception, build rapport with the patrons and extend fond farewell at the end of their patronage.

Requirements

• Able to work on weekends.
• Able to work split shifts.
• Able to accommodate to rotating off days (no fixed day of the week).

For more information, please visit www.goodwoodparkhotel.com.

Please be informed that only shortlisted candidates will be notified.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Global Hospitality Services (GHS) is a key component of Citi's broader Colleague and Client Services (CCS) division. CCS delivers a broad array of core products across all regions, alongside a significant number of services tailored to local situations, supporting all Citi's business lines. As part of its comprehensive offerings, CCS provides a wide range of support services to the firm, including Global Hospitality Services (GHS), Global Event Marketing, Alumni Network, and Center for Culture. GHS strategic coverage includes Executive and Colleague Dining, Conferencing, Reception, Fitness Centers & Wellness programs, Wealth Hubs, Vending/Pantry and operational support to senior global management.

The scope and scale of operations in Singapore has broadened substantially in recent years due to organic growth and complexity has been further increased by the recent integration of various portfolios within the country and its cluster.

The role will require a high degree of flexibility due to its dynamic nature. It may incur travel across the region and possibly further, for the purpose of implementing service and process change initiatives this may be required on a short notice basis.

The role requires an experienced, clear thinking, innovative and self-motivated organized individual, who can deliver cost effective and high-quality solutions with accountability in a very demanding and constantly changing environment. The ability to multitask and support remote teams and or functions is crucial to the role’s success.

Job Overview

The Vice President, Operations Manager – Singapore, Global Hospitality Services is a senior-level professional with full leadership responsibilities for leading and managing the Global Hospitality Services (GHS) operations across Citi's Singapore portfolio.

Job Purpose

To provide operational and strategic support to ensure efficient operations of Global Hospitality Services (GHS) across Singapore ensuring service excellence, operational governance and alignment with Citi’s global standards. Supporting Regional Head through a variety of tasks including vendor management, people management, Subject Matter Expert for the regional team, uplifting operations standards and alignment, stakeholder relations, governance and compliance, and project management etc.

Responsible presenting GHS product knowledge to leverage best support from suppliers and Citi representatives. Familiar with a variety of the field's concepts, practices and procedures. Ability to communicate effectively to ensure all duties are completed accurately and delivered in high quality and in a timely manner. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

Act as the primary liaison between Singapore GHS operations, Asia leadership and local Senior Stakeholders to deliver a best-in-class colleague and client experience.

Key Responsibilities

• Manage operations excellence and vendor management in diverse culture in India, e.g. BAU, performance, issue management, corporate social responsibilities etc.

• Stakeholder relations

• People management

• Regional subject matter expert to uplift operations standards and alignment

• Project management, sustainability initiatives, CoB etc.

• Drive continuous service improvement, operational compliance & global service standards for GHS products

• Accountable and manage operational budgets, & other financial/contractual vendor agreements and identify efficiency opportunities where applicable

• Statistical reporting including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk

• Manage reporting/analysis of the regional restricted commodity to ensure consistent governance controls is in place with no deviations to policy and to mitigate risk

• Co-ordinate all Compliance guidelines to implement changes as and when needed

• Handle sensitive information in a confidential manner, an NDA will be required

• Manages & monitors vendor’s performance against vendor service evaluation system (KPIs)

• In partnership with the vendor & RES develops plan for ongoing Foodservice area evaluation; maintenance & replacement of Foodservice facilities & equipment including priorities, budgets & timelines

Knowledge/Experience:

• Operations and management experience in related or similar areas (i.e. executive and food & beverage services)

• Experience in third party vendor management is ideal, but are not a pre-requisite

• Experience of client liaison or relationship management or teamwork

• Fundamental understanding of controls and associate processes

• Experience managing multi-site, multi-service operations in a corporate environment

Skills: (technical skills)

Essential

• Excellent interpersonal skills, confidence and judgement

• Flexible and responsive manner and ability to prioritize

• Structured and organized approach

• Strong leadership and influencing skills

Desirable

• Administrative literacy

• Project literacy

• Project management and change implementation expertise

Qualifications:

• University degree graduate with hospitality or related major.

• Minimum 10 years of related working experience, demonstrating strong operational expertise and relevant skills.

• While a higher education background is generally expected, exceptional candidates with extensive practical experience and demonstrated operational proficiency will also be considered.

• Additional vocational qualifications, Diplomas or industry equivalent or awards are welcomed, but not a pre-requisite.

• Proficient in MS Office.

Competencies

• Resilience, adaptability and the ability to remain focused in a highly demanding and fast-moving environment

• Ability to analyze complex, ill-defined problems and to escalate the issues to the managers

• Ability to achieve results through good time management and teamwork

• Comfortable operating in ambiguous and complex circumstances

• Attention to detail and problem-solving skills

• Strong organizational and planning skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com