Total 495 programme director job vacancies in Information Technology category in Hong Kong

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

About Us

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

The Youth Development Centre is one of CYG's services and reaches out to latch-key young people from low to middle income families to guide them towards a more purposeful life, live out their dreams and contribute well to society.

As an outreach centre, the staff and volunteers engage the youth with a variety of sports, music and social activities to impart life skills that will help them build a strong foundation for their future. We run a drop-in centre to provide young people in the community with a safe and conducive place to hang out. We also run youth mental health programmes such as resilience building to help youth thrive. Through our youth mental health programmes we reach out to youth in the community as well as at risk youth in residential care. We also provide supervised access services for vulnerable children and youth.

Further, Youth Development Centre is also an incubator for new services such as youth mental health.


About the job

PRIMARY JOB OBJECTIVES:

The Youth Development Centre (YDC) will provide Youth Mental Health programmes which include a drop-in centre service for at-risk youths from low to middle-income families, psychoeducation and therapeutic group work sessions for youth in schools and their families struggling with mental health, and other preventive and remedial community programmes aimed at helping youth and families cope with mental health issues. We also provide specialized supervised access services for vulnerable families.

The Programme Executive would need to plan, implement, facilitate and evaluate all programmes in YDC, conduct volunteer management and community need assessment to measure and enhance programme relevance and effectiveness to bring about quality service and standards.

We are looking for someone with a "Can Do" spirit who has the ability to pioneer new ground, creative in problem solving, and with a passion for making a difference the lives of vulnerable youth and families. It will be a bonus if you have experience working with child protection risks and/or mental health issues.


MAIN DUTIES & RESPONSIBILITIES:

Drop in:

1. Ensure smooth running of daily operations of YDC, from planning to execution of current and new programmes and activities that will develop youths' social, emotional and psychological competencies.

2. To connect with youths, build positive relationships and contribute to the holistic development of youths.

3. Work with key stakeholders and volunteers to implement and conduct services for youths and their families.

4. Work with youth and their families in accordance with YDC approved settings, maintaining professional and purposeful relationships, displaying a sound understanding of equality, respect, and valuing individuals' diversity.


Youth Development Programmes:

5. To plan, develop and execute youth mental health programmes and services in the community, partnering schools, FSCs, hospitals, etc.

6. To conduct periodic needs and outcome assessments to evaluate the effectiveness and relevance of key programmes.

7. To engage the various stakeholders working with the youth and their families


Professional Development:

8. Maintain professional knowledge, ethics and skills, and initiate personal responsibility for self-development and training.

9. Keep up to date with the current trends of the social service sector as well as the needs of vulnerable youths and their families.


Administration:

10. Provide professional support to access services by undertaking administrative tasks, sharing information and responding to queries.

11. Ensure facilities and logistics needs of the centre and office are well taken care.

12. Ensure efficient use of resources and work within approved budgets for all access services activities and services.

13. To conduct administrative tasks such as case recordings, prepare presentations and data for reports, and in maintaining the facilities of YDC.

14. Undertake any other duties as may reasonably be required of you by the management team.

Diploma or Degree in Psychology, social work or any other relevant discipline from an accredited institution.

Job Requirements

• Experience with working with youth mental health preferred.
• At least 1 year of experience working with youth.
• Flexible and open to new initiatives as and when YDC incubates a new service.

Core Competencies

• Strong interpersonal and communication skills.
• Understands issues relating to youth mental health and youth engagement
• Able to connect youth.

Working Hours

10am to 7pm - Monday to Friday (inclusive 1 hour for lunch)

Working Location

The Salvation Army

Children and Youth Group - Youth Development Centre

Address: 65 Kallang Bahru, #01-305, Singapore 330065

Reporting to : General Manager

Department : Sales & Marketing

Job Grade : Leadership Committee

About Royal Plaza on Scotts

Royal Plaza on Scotts is a 511-room independent premium lifestyle hotel in the heart of Orchard Road, Singapore. With over 50 years of history and a clear vision for the next decade, we are investing in product, technology and guest experience to build a premium lifestyle destination that competes on quality and direct guest relationships rather than on channel dependency.

We are a fully independent property - no parent company, no brand constraints - which means every commercial decision we make is ours. That independence is our competitive advantage and the reason this role exists with the scope it does.

The Role

The VP Commercial is the senior commercial voice in the hotel, responsible for the total revenue strategy and the teams that execute it. You will directly manage the Director of Sales and Director of Marketing, and you will own the hotel's distribution architecture, channel mix, and revenue growth strategy across all markets and segments.

This is a genuinely broad commercial role - not a traditional hotel DOS or Revenue Manager position. You are accountable for how the hotel acquires revenue across every channel, what it costs to acquire it, and how the mix shifts over time toward higher-quality, lower-cost channels. Sales executes the relationships. Marketing executes the brand and digital strategy. You set the commercial framework both teams operate within and you are accountable for the outcome.

Distribution fluency is central to this role. You need to understand how hotel inventory moves from channel manager to GDS to OTA to direct, and you need to be able to manage commercial relationships and negotiate terms at every layer of that stack. This is what separates the right candidate from a strong but traditional hotel commercial leader.

Strategic Responsibilities Commercial strategy and P&L

• Own total revenue budget and channel mix across rooms, F&B and ancillary revenue
• Set pricing strategy working closely with the Revenue Management function
• Lead weekly commercial meetings - pace review, strategy, yield decisions
• Present commercial performance to Board and Asset Management

Distribution and channel management

• Own the hotel's full distribution architecture - channel manager, GDS, OTA relationships, metasearch and direct booking engine performance
• Negotiate commercial agreements with key OTA partners
• Drive progressive shift of booking mix toward direct and negotiated channels, reducing cost of acquisition over time
• Hold full channel P&L accountability - not just revenue but net contribution by channel

Corporate account and GDS strategy

• Own corporate RFP strategy - direct submissions for annual TMC cycles via Cvent and Lanyon
• Manage TMC relationships across Singapore, Australia, UK, Middle East and Europe
• Direct account management for the hotel's top producing corporate accounts
• Oversee GDS distribution strategy - rate structure, corporate rate performance, chain code optimisation

Sales and marketing leadership

• Directly manage Director of Sales - set account targets, guide corporate acquisition strategy, develop team capability
• Directly manage Director of Marketing - align brand, digital and paid media investment to commercial outcomes
• Connect marketing spend to channel performance - every marketing dollar should have a measurable revenue outcome
• Own the promotional calendar and rate strategy across all segments

New market development

• Build and execute strategy to grow BLeisure segment from Australia, UK, US and Europe
• Develop Muslim traveller segment beyond existing base - GCC, Malaysia, Indonesia and new source markets
• Lead India and China market development in partnership with OTA account managers and the DOS team
• Identify and activate loyalty and airline partnership opportunities to support direct booking growth

What We Are Looking For

• Minimum 8 years in hotel commercial, distribution or revenue management, with genuine depth across multiple channel types
• Singapore market knowledge is non-negotiable - must understand the Orchard Road competitive set, local corporate travel landscape, and Singapore-based TMC relationships
• Hands-on distribution experience - GDS mechanics, OTA commercial negotiations, metasearch management, direct booking strategy
• Experience managing or closely working with a Director of Sales and/or Director of Marketing
• Commercially articulate - able to present revenue strategy clearly to Board and asset management audiences
• Fluent in hotel technology - channel manager, PMS, revenue management system, IBE
• Track record of growing direct channel revenue and reducing OTA cost of acquisition

Strongly preferred

• Experience at an independent or soft-branded hotel - able to build and optimise commercial infrastructure without parent company support
• Experience managing corporate RFP cycles directly via Cvent and Lanyon
• Strong network across APAC source markets - Australia, UK, Middle East, Indonesia, India
• Exposure to full distribution stack management - from rate loading through to channel performance reporting

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Senior-Executive%2C-Healthy-Longevity-Programme-Support-%282-year-contract%29/32562-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking a highly organised and proactive Senior Executive to provide end-to-end administrative, scheduling, conference logistics, and communications support to the Programme Chair (PC) of Healthy Longevity Translational Research Programme. The role requires strong ownership, excellent coordination skills, and the ability to manage multiple priorities with discretion and accuracy.

Key Responsibilities

A) Scheduling & Meeting Logistics

• Coordinate and manage the PC’s meetings, appointments and calls, including scheduling/rescheduling across multiple stakeholders while factoring priorities, travel time, meeting purpose, and attendees’ preferences.
• Take ownership to ensure meetings run smoothly by independently identifying required actions and executing them (e.g., sending Zoom links, venue booking, transport arrangements, meeting room setup, A/V coordination, and guest reception when needed).
• Maintain and update the PC’s calendar accurately, ensuring there are no conflicts or double bookings.
• Triage and prioritise emails, flag urgent items, maintain a record of key email threads, and recommend timely follow-ups.

B) Conferences & Event Support

• Support conference/seminar/workshop registrations and related administrative requirements.
• Assist with abstract submission (including proposing presentation titles and abstracts), required documentation, and coordination with event hosts/organisers.
• Manage travel arrangements (flights, accommodation, transfers, visas where required) in accordance with preferences and budget constraints, including liaising with NUS-appointed travel agents for itineraries/quotations, raising travel requests in NUS Concur, securing approvals, and following through on ticket issuance.
• Prepare, submit, and track financial claims and reimbursements for travel and other work-related expenses.

C) Communication & Outreach Support

• Respond to basic enquiries from students, collaborators, and external parties on behalf of the PC when appropriate.
• Assist in preparing reports/proposals, meeting papers, presentation slides, speeches, and other communication materials.
• Support the PC in organising meeting minutes, analysing data, and synthesising useful information to strengthen the programme’s research relevance, international visibility, and public image (including engagement with prospective donors and partner universities).

Qualifications

• Bachelor’s degree (or higher), preferably with relevant experience supporting senior management.
• Proactive self-starter with strong problem-solving skills; able to multitask and work independently.
• Excellent written and verbal communication skills, with high integrity and discretion in handling confidential matters.
• Strong interpersonal skills; able to build effective working relationships with internal and external stakeholders.
• Tactful and diplomatic, with the ability to work with diverse stakeholders across cultures and seniority levels.
• Highly organised, with strong monitoring, follow-up, and execution skills, and able to deliver under tight timelines.
• Resourceful and adaptable, comfortable operating in a fast-paced and dynamic environment.
• Strong time-management and planning skills.
• Proficient in Microsoft 365 (Outlook, Word, PowerPoint, Excel, Teams) and familiar with databases and online meeting tools.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

Overview

The Programme Assistant plays a vital role in supporting the implementation of the THK bloom Enabling Skills for Life Programme (ESLP) at the Geylang Bahru campus. This role involves working closely with the multidisciplinary team (Programme Executives, and Allied Health Professionals) to deliver both functional training under the NOURISH curriculum and vocational training across our key centre-based vocational tracks — Hospitality, Horticulture, and Culinary.

The Programme Assistant will provide direct support to trainees with disabilities to help them acquire functional life skills, vocational competencies, and independence, while ensuring a safe, engaging, and inclusive learning environment.

RESPONSIBILITIES

Key Responsibilities

1. Programme Delivery - NOURISH Functional Curriculum

• Assist in conducting daily functional training sessions focusing on independent living, community living, communication, social-emotional skills, and work readiness.
• Support the preparation of teaching aids, lesson materials, and classroom setup for NOURISH sessions.
• Reinforce learning goals identified in trainees' Individualised Development Plans (IDPs).
• Observe and document trainees' progress and behaviour for team discussion and follow-up interventions.

1. Vocational Training Support

• Facilitate hands-on training under the Hospitality, Horticulture, and Culinary programmes based on assigned area.
• Guide trainees through structured tasks such as housekeeping routines, kitchen preparation, plant maintenance, or other assigned job functions.
• Encourage teamwork, appropriate work habits, and workplace communication skills.
• Assist Programme Executives in preparing equipment, maintaining workspace cleanliness, and ensuring adherence to safety and hygiene standards.

1. Trainee and Caregiver Support

• Build positive rapport with trainees, modelling respectful and empowering interactions.
• Support the implementation of Positive Behaviour Support (PBS) strategies.
• Communicate relevant trainee updates and observations to the multidisciplinary team.
• When required, assist the team in caregiver engagement and event facilitation.

1. Administration & Operations

• Perform routine administrative duties including attendance tracking, materials inventory, and audit preparation.
• Assist in the maintenance and organisation of training spaces (classrooms, kitchens, gardens, and hospitality rooms).
• Participate in programme improvement initiatives, team meetings, and centre-wide events.

• Minimum Higher NITEC or equivalent qualification in a related discipline (Hospitality, Culinary, Horticulture, Education, or Social Services).
• Prior experience in teaching, training, or working with adults with disabilities is an advantage.
• Basic knowledge of vocational or life skills training environments preferred.

Attributes

• Compassionate, patient, and dedicated to supporting adults with special needs.
• Team-oriented and able to work collaboratively in a multidisciplinary setting.
• Hands-on, adaptable, and proactive in engaging trainees in diverse training environments.
• Excellent interpersonal and communication skills.

Job Description

· To assist FM Department in managing customer accounts and in charge of the day-to-day operations of the FM team.

· To oversee and run the day-to-day facilities management operations and involved in team management, budget planning, outsourcing, tendering, and awarding of contracts.

· To provide the technical and management direction for all facility management services and tapping into our resources to reduce operations costs and increase productivity and customer satisfaction.

· To lead the facilities team coaching and mentoring, implementation and continual improvement of the team's emergency response and business continuity programs.

· To ensure compliance with company guidelines and local authorities’ requirements.

· To assist in OPEX and CAPEX planning of yearly and monthly budget.

· To train the employees and administering of Operations policy, procedures, and standards to ensure that our employees and vendors have the required technical expertise and interpersonal skills and morale to meet and exceed the expectation of the client.

· Knowledge of Data Center industry, Managing Agent and Project Management.

· Must be able to travel at short notice.

Requirements

· Degree in Engineering / Electrical / Mechanical / Building Services or related disciplines.

· Over 10 years of experience in Data Center operations, Managing Agent, or related fields,

· Strong communication, leadership, and supervisory skills.

· Excellent interpersonal skills, initiative, with strong sense of responsibility.

· Good problem-solving skills and sales focused.

· Proficiency in Microsoft Excel, Word, and PowerPoint.

· Ability to confidently deliver presentations.

Key Responsibilities

Resolves unusually complex field process issues utilizing systematic troubleshooting methodology generally involving multiple processes.  Create a mechanism to communicate issues, track progress and pull resources from multiple business units and/or functions. Uses sound statistical techniques like and problem solving methodologies DOEs (Design of Experiment) to quickly determine root cause and action plans. Communicates learnings from this portion to rest-of-world to strengthen the product packages.

Provides oversight of customer demos, including defining demo conditions and analyzing results.

Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT’s product and technical reputation.

Works with business unit in technology development and transfer to customers including customized process development.  Plans unit process sequence based on customer requirements.  Negotiates process specifications  and service offerings with customers.  Takes ownership of delivering the required solution to the customers that meets specification.

Serves as the customer expert across a broad range of unusually complex products.  Plays a key role in defining product strategy and identifying gaps.   Provides feedback to  business unit heads on process and hardware improvements to meet customer roadmap requirements.

Directs the positioning of new technologies to customers utilizing technical information from  business units.  Interfaces with customers at key development and manufacturing sites to form strategic partnerships to evaluate new and emerging technologies and oversees joint development activities or beta-site testing programs. Makes executive level presentations.

Keeps abreast of new developments in own and related technology groups.  Participates in publishing in ET conferences and journals.

Forms strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs.

Functional Knowledge

• Demonstrates broad and comprehensive understanding of different systems, theories and practices

Business Expertise

• Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions

Leadership

• Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy

Problem Solving

• Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment

Impact

• Guided by segment/functional  strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business

Interpersonal Skills

• Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience 

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Nomura Overview

Nomura is an Asia-headquartered financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking. Founded in 1925, the firm practices disciplined entrepreneurship while building on a long tradition of serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Role Overview

We are seeking a highly experienced Compliance professional to take up the Head of Compliance Strategy role to lead the critical compliance initiatives across our organization in Asia, and serve as the primary liaison person with our Japan headquarters compliance team. This senior role will drive transformation projects, oversee comprehensive compliance testing programs, and provide compliance advisory to our Global Markets business, while ensuring seamless coordination with Japanese regulatory requirements and corporate governance standards and maintaining strong relationships with Japan headquarters.

Key Responsibilities

Transformation

• Lead, drive and execute the compliance transformation program to enhance organization compliance posture, with close collaboration with Head of Central Compliance
• Manage transformation projects’ timelines and deliverables, and coordinate with cross-functional teams to ensure successful program implementation
• Identify emerging compliance risks and develop proactive transformation strategies

Compliance Testing

• Develop and oversee the Annual Compliance Testing plan in partnership with Central Compliance Head
• Establish and enhance comprehensive compliance testing frameworks
• Coordinate testing activities across multiple business units in the region and ensure testing methodologies align with regulatory expectations and industry best practices

Compliance Advisory

• Serve as a subject matter expert in providing compliance advisory to the Global Markets business, together with the GM Compliance teams in the region
• Provide day-to-day compliance guidance on trading activities, market conduct and regulatory requirements
• Interpret and implement new regulatory changes affecting global market operations, and coordinate with Japan headquarters on cross-border implications as and when required
• Conduct compliance risk assessments for new products, services, and market activities
• Understand and keep up to date with the firm’s business, products and the regulatory and commercial environment in which it operates to contribute to the implementation of appropriate compliance policies, procedures and standards

Liaison with Headquarters

• Act as the primary liaison person with our Japan headquarters compliance team on compliance / regulatory matters

Requirements

• Minimum Bachelor degree holder
• Minimum 15+ years of financial services experience, with minimum 10 years of direct Compliance experience and prior experience in supporting Japanese business due to being the primary liaison with Japan headquarters
• Fluency in both English and Japanese language (both written and spoken) in order to act effectively as the primary liaison between Japan headquarters and the Compliance team in the region
• Strong background in Global Markets compliance with good understanding of relevant products and regulations
• Strategic thinking with ability to translate regulatory requirements into business solutions across different cultural contexts
• Strong leadership and stakeholder management skills
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Experience in interpreting complex regulatory requirements and translating them into practical business guidance

Regional Disclaimers / Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

Responsibilities:

• Building and maintaining comprehensive data analytics capabilities for the PathFin.ai Programme to generate actionable insights
• Developing analytics frameworks to track participant engagement, AI adoption trends, and Programme effectiveness metrics
• Creating interactive dashboards for Programme monitoring, stakeholder reporting, and strategic decision-making
• Identifying potential leads and opportunities for Programme expansion based on data analysis
• Generating automated reports on platform usage patterns, event attendance, and knowledge contribution rates
• Providing data-driven recommendations to support Programme growth, participant satisfaction, and operational efficiency

Requirements:

• 5 years of experience in data analytics or similar roles
• Experience with dashboards and reporting
• Build and manage data systems to track Programme performance
• Analyze data to find useful insights (e.g. user activity, trends)
• Create dashboards for reporting and decision-making
• Generate automated reports (usage, events, engagement)
• Identify growth opportunities using data

Skills needed:

• Data analysis (SQL, Excel, Python or similar)
• Dash board tools (Power BI, Tableau, etc.)

Role Overview
The Director of Employee Relations (ER) will lead the ER agenda in Singapore, ensuring a fair, respectful, and legally compliant workplace aligned with global and APAC strategies.

Key Responsibilities

• Act as the primary ER lead, partnering with leadership and HR to manage risks, trends, and workplace culture.
• Advise managers and HR on ER matters including grievances, disciplinary actions, and conflicts.
• Lead and support investigations, ensuring fair, consistent, and compliant outcomes.
• Implement ER policies in line with local laws and global standards.
• Collaborate with Legal, Compliance, and Risk teams on case resolution.
• Analyze ER data and trends to drive improvements and preventative actions.

Key Requirements

• Bachelor’s degree with 8–10 years of ER or HR experience.
• Strong knowledge of employment laws and ER practices.
• Experience handling complex cases and investigations.
• Strong communication, judgment, and stakeholder management skills.
• High integrity and ability to manage sensitive matters independently.

Job Responsibilities

We’re looking for a proactive and hands-on Technology Operations and Service Management lead who thrives in fast-paced environments and is passionate about building resilient systems from the ground up. In this role, you’ll be the guardian of production stability, bridging engineering, support, and business to ensure our tech stack is reliable, scalable, and ready to grow with us.

You’ll wear multiple hats—part SRE, part incident commander, part operations strategist—helping us build with operational excellence and run with confidence while embedding AI across different domains.
 

Production Support & Monitoring

• Monitor and support production applications to ensure optimal performance and availability.
• Lead incident response efforts, including communication and coordination across teams.
• Conduct problem management and root cause analysis to prevent recurring issues.
• Coordinate with development teams to address and resolve bugs efficiently.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).

Site Reliability Engineering (SRE)

• Maintain system reliability, availability, and uptime through proactive measures.
• Implement automated healing, monitoring, and alerting solutions.
• Perform capacity planning and system performance tuning to support scalability.
• Conduct regular service operational reviews and audits to ensure adherence to standards.
• Maintain and regularly test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.

Data Operations

• Monitor data pipelines to ensure data integrity and timely delivery.
• Manage data-related incidents and maintain lineage tracking for transparency and traceability.

Technology Operations and Service Management

• Provide input on operational requirements during design
• Participate in non-functional testing (e.g., performance, failover)
• Define SLOs, SLIs, and error budgets (SRE)
• Collaborate on automation and observability tooling
• Work with Data Engineering to define data pipelines and quality checks
• Define service requirements and SLAs during vendor onboarding
• Contribute to BCP/DR planning
• Provide feedback on incident trends to improve design
• Integrate AI into service desk operations for intelligent ticket routing, resolution suggestions, and trend analysis.
• Use AI to analyze incident trends and recommend design improvements or automation opportunities.

On-Premises Network Devices and Operations

• Monitor and manage on-premises network infrastructure including routers, switches, firewalls, and load balancers.
• Ensure network performance, availability, and security through proactive maintenance and configuration management.
• Conduct regular network health checks, firmware updates, and hardware lifecycle planning.
• Respond to and resolve network-related incidents, including root cause analysis and documentation.
• Implement and maintain network segmentation, access controls, and compliance with internal security policies.

Job Requirements

• Education: Bachelor’s degree in Computer Science, IT, or a related field.
• Experience: 5+ years in IT operations, service management, or related roles, ideally in high-growth or startup environments.
• Ops Leadership: Proven ability to lead cross-functional teams across Production Support, SRE, DevOps, and Service Management.
• Frameworks & Best Practices: Experience with ITIL framework and service management best practices.
• Incident & Problem Management: Strong track record in leading incident response and driving root cause analysis.
• Performance & Reliability: Experience in capacity planning, performance tuning, and building reliable systems.
• BCP & DR: Hands-on experience with Business Continuity and Disaster Recovery planning and execution.
• Entrepreneurship Mindset: You’re resourceful, collaborative, and thrive in environments where you can make a big impact quickly.

Job Description

YES 933 is Singapore's number one Mandarin hit music stationwith the latest entertainment and trend-setting news for the young and vibrant.You will be responsible for working with the Morning Drive Time and EveningDrive Time team.

Scope of the role

Coordinate the content and programming line-up for ourflagship radio show and will report to the Program Director. The producer actsas the critical link between guests, presenters, technical, editorial and programming support.

 Key Responsibilities

• Manage and deliver excellent, original radio programming and daily rundown from Monday to Friday in close cooperation with Programming Director and MDT & EDT team, including talk-set time management, ability to know and lookout for pitfalls, tech difficulties or dangerous content, proof-reading all content, and maintaining and updating story arcs of MDT and EDT team
• Be completely familiar with show format/concept/ideology/humor
• Brainstorm with MDT and EDT team regarding topics/story ideas/guests, to generate content and ideas for benchmarks
• Manage a calendar, including topics where a follow up is required (e.g., Anniversaries, including forward thinking grid planning for topics and segments)
• Create, Collect and Contribute to and make use of an archive of audio resources which can be re-used, whether externally or from the team
• Collaborate with MDT and EDT team to create and produce daily, weekly and monthly rotated trailers for various benchmarks and dayparts
• Plan and book guests for “live” interview segment and work with the Social Media Community Manager to ensure all interviews are pushed out on social media platforms with immediacy, including creating a stable of experts for various genres
• Generate video / social media content for daily, weekly output for benchmarks and segments, including editing video content, across different platforms as well as supporting the station in managing its TikTok presence by planning programmes, brainstorming content ideas with jocks, and aligning on-air content with digital storytelling
• Support MDT team and Station with content creation for station-related promo campaigns, and brand-building outreach
• Have a complete and updated understanding of copyright and media law
• Ensure the growth of ratings for MDT n EDT
• Actively participate in station events planning and execution
• Involve in station programming planning for the year
• Provide mentorship to newbies
• Work closely, research and plan events with Music Label, Concert promoter, Movie distributors, Institute of Learning and other associations/partners.

Foundational competencies

• Production experience in the broadcast media (radio, video, social media) and an awareness of what makes good entertainment radio
• Keen ear and eye for local and international hot points, trending news and general knowledge, with an ability to get to groups with new subject matter quickly while staying relevant to the TA
• Strong interest in social media and digital trends
• A real interest in, and curiosity about, all sorts of people, and be able to make connections between different ideas and subjects
• Proficient in applications such as Pro-tools, as Pro-tools, basic knowledge of photo editing and image design apps such as Photoshop and Illustrator, any video editing software.
• An understanding how to do live streaming for Facebook, Instagram and TikTok
• Ability to work irregular hours occasionally, depending on shift patterns

Qualifications

• Possess at least Diploma in any discipline
• 1 year working experience preferred
• Good proficiency in Chinese language both spoken and written, in order to write scripts for the Chinese radio station
• Impeccable judgment and ability to work under stressful and fast-changing conditions, including working as a team and also independently
• Strong research, interviewing, creative, improvisational and production skills
• Creative, meticulous and organized with good forward-planning skills
• Be willing to embrace new technology and learn other technical skills

Work Location: Mapletree Business City

Working Hours: Mon to Fri Office Hours

Monthly Salary: $3450 per month

11 Months Contract

Job Scope:

• Execute day-to-day administrative work
• Work with marketing team to regularly collate partners content for marketing communications, manage the marketing calendar and artworks for the team etc.
• Coordinate and execute events/ programme requirements with partners and event organiser.
• Coordinate and execute development of events logistics, tracking of the progress and run on-the-day activities.
• Manage activities at events that includes partner and programme management, marketing assets creation etc.
• Manage and compile events’ post-reporting requirements and data tracking.

Requirements:

• Degree in Business Administration/Mass communication
• Experience in project and budget management, business administration
• Good writing and communication skills
• MS Office suite (especially Excel)
• Independent worker

Kindly send in your resume to vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Position Overview

We are seeking an experienced Research Director to lead our data centre research initiatives across the Asia Pacific region from our Singapore hub or another established data centre market where JLL operates. This senior role will drive thought leadership, market intelligence, and strategic insights for JLL's data centre practice, supporting client advisory services and business development across the rapidly expanding digital infrastructure sector.

Key Responsibilities

Research Leadership & Strategy 

• Drive the development and execution of comprehensive research strategies for mature and emerging data centre markets across APAC.

• Lead primary and secondary research initiatives that position JLL as the definitive source of data centre market intelligence in the region.

Market Analysis & Forecasting

• Conduct deep-dive analysis of data centre supply, demand, pricing trends, and investment flows.

• Track and analyze market activity across APAC's leading data centre developers, operators, tenants, and investors.

• Develop sophisticated forecasting models for colocation, hyperscale, on-prem and edge computing segments.

• Monitor regulatory developments, sustainability initiatives, and technological shifts impacting the sector.

Thought Leadership & Publications 

• Author flagship research reports, market outlooks, and white papers that establish JLL's intellectual capital in the data centre space.

• Present findings at industry conferences, client events, and media briefings.

• Collaborate with global research teams to ensure consistency and leverage international insights.

Client Advisory Support 

• Provide strategic research support for client engagements across capital markets, project and development services, facility management and occupier solutions.

• Develop bespoke research deliverables for institutional investors, developers, and technology companies.

• Support pitch presentations and new business development initiatives.

Stakeholder Engagement 

• Build and maintain relationships with key industry players including data center operators, cloud service providers, telecommunications companies, and institutional investors.

• Engage with government agencies and industry associations to stay ahead of policy and regulatory developments.

Team Development 

• Lead and mentor research analysts and associates across business lines and geographies.

• Foster a culture of analytical excellence and innovation within the research team.

• Collaborate with business line leaders to ensure research output aligns with commercial objectives.

Required Qualifications

• Advanced degree in Economics, Finance, Real Estate, Urban Planning, or related quantitative field.

• Minimum 8-10 years of experience in commercial real estate research. Previous experience in Asia Pacific markets strongly preferred.

• Deep understanding of data center fundamentals including power infrastructure, cooling systems, network connectivity, and operational requirements.

• Proficiency in Excel and data visualization platforms.

• Experience with GIS mapping and spatial analysis preferred.

• Comprehensive knowledge of APAC data center markets including regulatory frameworks, major players, and investment trends.

• Understanding of cloud computing, edge infrastructure, and emerging technologies driving data center demand.

• Familiarity with sustainability and ESG considerations in data center development.

• Exceptional written and verbal communication skills with ability to present complex analysis to diverse audiences.

• Proven track record of producing high-quality research publications and thought leadership content.

• Strong project management and team leadership capabilities.

• Previous experience at a leading commercial real estate services firm, investment bank, or data center operator.

• Established network within the Asia Pacific data center ecosystem.

Title: Director of Product: Growth and Customer Engagement

Location:

Primary office location: Ho Chi Minh City, Vietnam. Open to APAC-based candidates

Terms:

Permanent – Full time

Function:

GoTymeX Product

Reporting line:

Head of Product

Director of Product: Growth and Customer Engagement

Who We Are:

We are building and operating multi-country digital banks across emerging markets in Southeast Asia and Sub-Saharan Africa. Our mission is to transform financial services through technology — creating seamless, secure products that change how millions of people interact with money.

Today, our products interact with more than 20 million customers across GoTyme Bank South Africa and GoTyme Bank Philippines. To put that into context, that’s more than a third of all bankable South Africans onboarded since launching in 2019, and a fifth of all bankable Filipinos have joined us within just 3 years of operations.

Our Directors of Product are the senior leaders who define our product-led vision and bring it to life. They don't just manage roadmaps — they drive customer and business objectives by launching and directing product growth, govern cross-market portfolios, and make the architectural and commercial decisions that determine how our products scale across geographies.

You will bring deep conviction that growth, personalisation and loyalty are not downstream functions that react to product decisions — they are core to the product experience itself and must be structurally tethered to it.

About the Role

This is a senior product leadership role responsible for the Growth and Customer Engagement portfolio — one of the most cross-cutting and strategically complex portfolios in the organisation.

The Director of Product owns the portfolio-level strategy, operating model, and delivery governance across all three pods. This is not a single-product role — it is a portfolio leadership role that requires balancing competing priorities across multiple countries, entities, and partner relationships simultaneously.

The portfolio comprises of our products for Insights, Analytics & Personalisation — behavioural analytics, customer-facing AI/ML-driven personalisation, experimentation frameworks; Lifecycle & Notifications — customer lifecycle management, communication orchestration, notification engine logic, and the martech platform that underpins customer engagement across all products and entities; and Loyalty & Rewards — loyalty programme design, gamification, rewards engine architecture, and third-party loyalty platform integration with external strategic partners.

What makes this role distinct:

• Hands-on Product Management in a rapidly growing domain: You will lead a team of Product Managers, UX experts, Business Analysts, Data Scientists, Marketing specialists and Growth Engineers to define and execute our product-led-growth strategies, impacting millions of customers on a daily basis.
• Multi-market, multi-entity complexity: You will lead a portfolio that serves markets at fundamentally different stages of maturity — from scaling and optimisation in one geography to greenfield build and launch in another — each with distinct growth missions, regulatory contexts, organisational structures and strategic partnerships.
• Platform and vendor ownership: You own the commercial and architectural decisions for the portfolio's core platforms — including the engagement/martech stack, loyalty engine, and analytics tooling. This includes vendor evaluation, contract negotiation, build/buy decisions, and multi-instance architecture choices with real commercial and technical trade-offs.
• AI as a portfolio imperative: The portfolio's north star is built around an AI-driven personalisation and experimentation vision. You will lead the integration of AI/ML capabilities into our customer-facing products, not as an innovation sidecar but as the core operating thesis.
• Operating model is key: The central challenge is designing and iterating the structural relationship between Product, Growth, Enablement, and in-country teams. You will make deliberate choices about embedded vs. centralised models, federation vs. central control of lifecycle orchestration, and how platform teams and country execution teams collaborate as markets mature.

Your Mission

• Own the strategy, health, and evolution of the Growth and Customer Engagement portfolio as a key member of the product leadership team
• Push the boundaries of product-led-growth — defining and executing performance strategies to grow our business and improve our customers' banking experience
• Design and continuously improve the multi-market operating model — defining how platform capabilities built centrally are activated, adapted, and governed in each country
• Lead the portfolio's AI and data strategy — ensuring personalisation, experimentation, and behavioural insights are embedded into every product surface, not bolted on as afterthoughts
• Govern the portfolio's external partnerships and vendor relationships at a commercial and architectural level — including joint programme delivery with strategic financial services partners
• Bring domain authority in growth, martech, loyalty, or customer engagement — and use it to make decisions that move faster than consensus

Your Responsibilities

Product strategy leadership

• Drive the experimentation culture and growth loops — framework design, customer-facing product performance, tooling decisions, and the operating rhythm that turns hypotheses into validated learnings at pace
• Define and own the portfolio vision, ensuring strategic coherence across pods that serve markets with different growth missions and maturity levels
• Own the portfolio's contribution to Group-level OKRs and translate these into pod-level outcomes
• Lead the integration of the portfolio's data science and AI/ML team into product delivery — ensuring models, experiments, and insights translate into shipped product changes

Delivery leadership

• Lead and mentor the next generation of Product Managers and teams — providing strategic direction, removing blockers, and holding the bar on product quality and delivery rigour
• Run portfolio-level governance — sprint reviews, pod health checks, dependency management, and escalation to the Chief Product Officer when needed
• Manage portfolio-level resourcing — including headcount planning, attrition risk, leave cover, and onboarding of new team members (including data science and AI/ML hires)
• Ensure delivery excellence across pods — by leading the operating rhythm, standards, and accountability structures that let pods move fast with confidence

Cross-Functional Leadership

• Partner with Engineering leadership to make decisions about technical direction, architecture, and platform evolution — as a peer, not a requester
• Work with UX Research and Design to identify product and segment-based growth opportunities grounded in customer evidence
• Collaborate with Risk, Compliance, Legal, and Finance stakeholders to navigate regulatory and commercial constraints — particularly in multi-jurisdiction contexts
• Contribute to the evolution of the broader product function — including team building, Ways of Working, recruitment processes, and performance management frameworks
• Lead quarterly strategic planning for the portfolio — including roadmap prioritisation, capacity allocation across pods, and trade-off decisions when resources are constrained

Partnership & Vendor Governance

• Own vendor strategy for the portfolio's platform stack — engagement/martech platform, loyalty engine, analytics tooling — including commercial negotiation, architectural decisions (e.g., single vs. multi-instance), and contract review
• Make build/buy/partner decisions with clear commercial and technical rationale, and manage the implications through to deliver

Your Skills and Experience

Required:

• 8+ years in product management, with at least 3 years in a managerial role leading a portfolio of multiple product teams (not a single product or squad)
• Proven experience in multi-market or multi-entity product leadership — you have navigated the complexity of serving different geographies with different needs from a shared platform capability
• Deep domain expertise in growth, engagement, lifecycle, loyalty, or personalisation — you have built and scaled at least one of these functions, not just contributed to it
• Platform and vendor management experience — you have owned commercial relationships with martech, engagement, or loyalty platform vendors, including contract negotiation and architectural trade-offs
• Data and analytics leadership — you have managed or closely partnered with data science / analytics teams and can govern metric definitions, experimentation frameworks, and reporting across organisational boundaries
• External partnership experience — you have co-managed a strategic partnership or joint programme with a large external organisation at a senior level
• Strong people leadership — you have built, mentored, and retained product teams through ambiguity, attrition, and growth

Preferred:

• Background in fintech, digital banking, or financial services — with an understanding of regulated product environments
• Experience working within or alongside martech, personalisation platforms and loyalty engines at an architectural level
• Experience with AI/ML product integration — not as a technologist, but as a product leader who knows how to direct AI capabilities toward customer outcomes
• Familiarity with multi-country operating models in emerging markets — particularly Southeast Asia or Sub-Saharan Africa
• Comfort operating in a high-growth, high-ambiguity environment where the operating model itself is still being shaped

Top 5 Reasons to Join

1. Shape the growth model for a multi-country digital banking group at scale — not just optimise conversion funnels, but design the operating system that connects product, data, and customer engagement across geographies
2. Own the AI-personalisation frontier — lead a portfolio where AI/ML engineers, data scientists, and Product Managers work together to build the next generation of customer understanding and behavioural intelligence
3. Lead through complexity, not simplicity — if you thrive in environments where markets are at different maturity stages, partners have competing priorities, and the operating model itself is a product to be iterated, this is your role
4. Build and mentor a product leadership cohort — develop the next generation of Product Managers across a portfolio with real scope, real ambiguity, and real impact on financial inclusion in emerging markets.
5. Competitive package with comprehensive benefits, international exposure, and professional development including conferences, technical seminars, and cross-market working trips.

Besides the tangible benefits, we promise you the opportunity to:

• Work with a best-in-class product community who are actively evolving how multi-country Product Management works — including AI-augmented delivery, cross-market operating model design, and platform governance at scale
• Explore a career path that will stretch your capabilities as a portfolio leader — across markets, partners, and product domains that few organisations can offer in combination
• Operate at the frontier of digital banking in emerging markets — where the products you build directly expand financial access for millions of underserved customers

Job Summary

Deliver student care and academic support by supervising students, facilitating learning activities, and teaching English, Chinese, Mathematics, or Science aligned with the MOE syllabus.

Responsibilities

• Supervise students to ensure their well-being, safety, and discipline within the student care centre
• Guide and support students in completing school homework and assignments to enhance academic performance
• Facilitate learning and enrichment activities that develop character and life skills in students
• Conduct lessons in English, Chinese, Mathematics, or Science according to teaching strengths and student needs
• Collaborate with colleagues to foster a positive and supportive learning environment
• Communicate student progress and concerns effectively with parents or guardians when necessary

Required competencies and certifications

• Diploma or Degree in Early Childhood, Education, Social Work, or related fields
• Prior experience working with primary school children in student care, preschool, or tuition/enrichment centres
• Strong proficiency in English for English-focused teaching and Chinese for Chinese-focused teaching to guide students effectively
• Ability to teach English, Science, Mathematics, or Chinese for primary school levels
• Familiarity with and knowledge of the current MOE syllabus
• Effective interpersonal and classroom management skills

Other Information

Benefits & Perks

• Cozy and supportive working environment
• Lesson plans fully provided
• Career progression opportunities and bonuses
• Training provided

Locations Available Holland Grove / Toa Payoh / Novena / Pasir Ris / Tampines / Paya Lebar / East Coast / Punggol

Talents@Work Pte Ltd (21C0501)

Chin Long (Edan) (R23116697)