JOB SUMMARY
This role could be based in Hong Kong and Singapore. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
The Hive Lead is accountable for shaping and driving the strategic direction of a Hive, ensuring multiple squads and journeys deliver cohesive outcomes that align with both Group and Domain priorities. They hold delegated authority to align backlogs, resolve cross-squad dependencies, and steer delivery governance to maximize value at scale. Their core ethos is to connect strategy to execution – making informed decisions that balance business priorities, customer value, and long-term capability uplift, while fostering collaboration and continuous improvement across the Hive.
The primary purpose of this position is to shape, build, Scale a digital first Wealth Lending proposition across Private Banking and Retail Banking.
• The role drives the transformation of wealth lending products and journeys to enable real time credit decisions, optimal collateral utilisation, responsible leverage adoption, and scalable operations, while ensuring strong credit, risk and regulatory controls.
• The Hive Lead owns the end to end product vision, delivery and outcomes for Wealth Lending digital capabilities across client facing and internal channels, working in close partnership with Credit, Risk, Technology, Operations and Front Office.
The Bank is aiming to build & grow wealth product capability through digital and self-direct channels. This Product Owner (PO) role is to drive the agile technology projects to establish a robust price discovery and execution platform. It is also required to build system interface with upstream systems (e.g. client information check) and downstream systems (e.g. booking trades into core banking platforms) to streamline operation flow and improve users (including clients) experience and frontline productivity.
As Hive Lead, you will develop and maintain a vision for agile technology projects and be responsible for communicating the vision to the scrum team. Be responsible for agile technology projects and features from concept to final implementation. In particular,
• have a good understanding of wealth management products, it's processes and relevance to clients.
• Define and own the strategic digital product vision and roadmap for the wealth management product suite.
• Align product strategy with business goals, market trends, and client needs.
• Develop a competitive product strategy across relevant asset classes
• Monitor market dynamics and regulatory changes, ensuring products remain competitive and compliant.
As Hive Lead, you will lead a team of Product Owners and collaborate closely with architects, business stakeholders and development teams to ensure that business, quality and functional goals are met with each release. Be responsible for the design, usability, quality and delivery of agile technology projects and features.
As the subject matter expert, this role is to determine business requirements, review technology project plans from the business perspective, and ensure new technology capabilities are embedded in business processes to deliver benefits. Ensure smooth execution on the ground, and communicate the changes delivered to relevant stakeholders including front office.
RESPONSIBILITIES
• Accountable for translating Group and Domain strategy into Hive outcomes by aligning product roadmaps and squad delivery to customer journey, regulatory standards and business priorities – ensuring measurable value and continuous improvement across the Hive.
• Ensure the Hive’s purpose, mission, and value contribution to Group strategy are clearly understood by Product Owners, squads, and stakeholders.
• Mentor and coach Senior Product Owners, and Product Owners, uplifting product ownership capability within the Hive.
• Drive alignment to the One Delivery model, enabling consistent customer experiences, optimized capacity, and delivery efficiency across all squads and Hive.
• Embed Hive strategy into product roadmaps and squad backlogs that map to the end-to-end customer journey and regulatory requirements, driving cohesive, compliant and value-driven delivery across the Hive.
• Shape and prioritize Hive’s backlog and drive outcomes, ensuring squad roadmaps contribute to domain strategic outcomes and organizational scorecard priorities.
• Provide transparency on Hive’s delivery, measuring and communicating outcomes against OKRs, scorecards, and benefit realization metrics.
• Align investment and strategic direction across functions, ensuring collaboration across different Domains, and different Hives.
• Oversee delivery progress across squads, resolving cross-squad dependencies and risks to enable cohesive end-to-end outcomes.
• Anticipate and address systemic organization impediments that constrain productivity, quality, or timely delivery across the Hive.
• Act as the primary point of contact for senior business leaders, technology partners, and external stakeholders on Hive’s priorities and outcomes.
• Foster culture of continuous improvement, innovation, and agile mindset across squads and stakeholders.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Product Leadership, Engagement & Strategy
• Champion the voice of the customer
• Maintains a clear, compelling “north star” for the Hive, and ensure it evolves in response to market shifts, customer insight, and internal feedback.
• Take ownership of the Hive purpose by ensuring each member fully understands and embraces the Hive’s vision & mission
• Instil a high-performance culture and true “self-organizing” team by empowering the Squad, celebrate achievements, learning from review/feedback and conducting retrospective for continuous improvement.
• Drive an outcome-over-output mindset squads by encouraging squads to focus on customer value and measurable results.
• Empower Product Owner to make decision for their squad within guardrails defined by compliance, architecture, regulatory, and standards.
• Create a psychological safety, trust, an environment where innovation and candour are valued.
• Invest in the growth of Product Owners through coaching, peer learning, and capability building so that Hive’s maturity and consistency improve over time.
• Actively build relationships with key stakeholders i.e. Domain Lead, Engineering Leads, Domain Tech Lead, Solutions Architect, UI/UX designers, Business stakeholders to influence outcomes
• Translate Group’s and Domain’s strategy into actionable backlogs that coordinate squad effort and Hive’s trade-off.
• Ensure that strategic investments include non-functional priorities (security, performance, resilience) , regulatory compliance, and technical health.
• Accountable for ensuring compliance and risk adherence of products and service, engage with stakeholders to ensure necessary controls are adhered to and approvals are obtained.
Product Discovery and Experimentation
• Champion and integrate a culture of evidence driven decision making
• Foster culture of safe-to-fail experimentation, where squads are encouraged to test, learn, and adapt without penalty.
• Encourage technical discovery studies to maximize existing investments & where necessary, develop complementary, scalable and cost efficient technical solutions.
• Encourage cross-domain learning to enrich product discovery phase.
• Establish continuous discovery and experimentation as a core Hive practice, embedding it into ways of working across squads.
• Ensure discovery insights and outcomes are translated into strategic roadmaps and shape long-term Hive direction.
• Allocate capacity and resources for testing critical assumptions before committing large-scale delivery investments.
Product Analytics and Benefit Realization
• Define and monitor Hive-level benefit metrics and OKRs, ensuring delivery outcomes translate into measurable business and customer value.
• Establish governance for benefit realization tracking, embedding consistent methods for measuring impact across squads and initiatives.
• Ensure investments decisions are informed by data, requiring squads to demonstrate expected benefit upfront and validate them post-delivery
• Promote transparency of value delivery, providing senior stakeholders with clear reporting on realised benefits versus planned outcomes.
• Continuously adapt Hive strategy based on insights, using product analytics and benefit data to refine priorities, redirect investments, and maximize long-term impact.
Technical Capabilities and Excellence
• Champion technical excellence by defining and governing Hive-wide engineering and architectural standards, ensuring modularity, scalability, interoperability, and alignment with Group Technology strategy.
• Sponsor and protect capacity for technical debt remediation and refactoring, ensuring sustainable delivery alongside feature build.
• Establish Hive-level mechanism to monitor technical health, using metrics such as system performance, incident occurrences, resilience, and maintainability.
• Encourage innovation under guardrails, allowing squads to pilot emerging tools and technologies while ensuring compliance and scalability.
Key Stakeholders
• Domain Leads
• Domain Tech Leads
• Engineering Leads
• Technology Chapter Area Leads
• Production Engineering Chapter Area Leads
• Solution Architects
• PO Chapter members & Leads
• UI/UX Designers
• Business Stakeholders
Domain Knowledge
• Product Strategy & Vision
• Define and own the Wealth Lending digital product vision and roadmap, aligned to WRB growth priorities, credit risk appetite and client suitability standards.
• Expand and modernise Wealth Lending products (e.g. overdrafts, SBL, portfolio backed lending, structured leverage) with clear guardrails, eligibility and suitability controls.
• Drive responsible leverage adoption, ensuring lending solutions enhance client outcomes and portfolio health rather than amplify risk.
• Digital Lending Enablement
• Enable instant, point of sale lending decisions for investment leverage and portfolio backed credit across digital and RM assisted channels.
• Deliver real time collateral monitoring, valuation and utilisation, including risk based margining and early warning indicators.
• Provide intuitive tools for clients and RMs to simulate leverage impact, borrowing capacity and portfolio outcomes.
• Credit, Risk & Controls
• Embed risk based credit decisioning, suitability checks and policy rules into digital journeys.
• Partner with Credit and Risk to ensure lending capabilities comply with regulatory, policy and governance requirements across jurisdictions.
• Implement smart risk triggers, alerts and controls to proactively manage shortfalls, breaches and portfolio stress.
• Operational Excellence & Automation
• Reduce manual credit and lending operations through digital documentation, automated workflows and straight through processing.
• Improve scalability, accuracy and turnaround times across onboarding, collateral management, loan servicing and monitoring.
• Drive simplification and standardisation of processes to reduce operational risk and cost.
• Key Outcomes & Success Measures
• Increased digital adoption of Wealth Lending products across PB and RB channels.
• Reduced credit decision turnaround time and manual processing effort.
• Improved collateral utilisation efficiency and proactive risk management.
• Strong alignment between growth, client suitability and credit portfolio health.
• Scalable, compliant and resilient Wealth Lending platform.
Our Ideal Candidate
• Experience in global diverse organisation in building overall capability and technical expertise for 8+ years
• Have a good understanding and/or relevant experience in Wealth Lending, Credit, Margin Financing or Secured Lending.
• Strong understanding of collateralised lending, margining, portfolio backed credit and risk management.
• Proven experience delivering digital, real time decisioning platforms at scale.
• Ability to operate effectively in a highly regulated, multi market environment.
• Strong stakeholder management skills with senior business, credit and technology leaders.
• Experience in industry bench marking for technical skills
• Experience in identifying skill gaps and mitigate risks to deliverables
• Bachelor's degree in Business, Finance or a related field (or equivalent experience)
• Previous experience as a Product Owner or similar role in banking product delivery using agile framework
• Customer-centric mindset with a passing for delivery high-quality products that meet or exceed customer expectations and drive business value
• Strong understanding of Agile principles and methodologies, including Scrum, Kanban, or Lean, and experience working in agile development teams
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, stakeholders, and customers
• Analytical mindset with the ability to prioritise competing demands, make data-driven decisions, and adapt to changing requirements and priorities
• Leadership qualities with the ability to influence and motivate team members, foster a culture of innovation and collaboration, and drive results in a fast-paced environment
• Knowledge of product management tools and techniques, such as user story mapping, personas, MVP, and other product roadmap development
• Familiarity with SDLC processes and methodologies is a plus
• Strong problem-solving skills and a proactive approach to addressing challenges and overcoming obstacles in product development and delivery
• Relevant certifications to demonstrate expertise and commitment to the field e.g., PSPO I, PSPO II, CSPO
Role Specific Technical Competencies
• Tech Debt
• Software Product Delivery
• Enterprise Change Delivery
• Strong risk evaluation experience in Capital Markets / Wealth Management products
• An ideal candidate should have 5 years of experience in technology & business
• Extensive knowledge in financial market products
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
