Total 1,912 Senior Executive level Customer Service job vacancies

Job Scope:

Reporting to the Branch Manager, this role is responsible for the overall effective performance and management of the Group of Companies’ storage facilities in Singapore, playing a key role in supporting the Company’s revenue and profitability goals:

• Assist the Branch Manager in managing the day-to-day operations of the assigned site.

• Develop customer relationships by identifying their storage needs and providing solutions.

• Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and retail sales of moving materials.

• Guide new customers through rental processes and agreements.

• Handle cash and balance receipts, pursue collections, post payments with integrity.

• Ensure the facility meets the highest of cleanliness standards.

• Run errands for the facility and travel as needed to other facilities.

• Manage expenses to ensure property standards are met and company policies are in force.

• Responsible for any security breaches, cash and stock discrepancies and customer complaints.

Job Requirements:

• Diploma/College education in Business Administration or any related field.

• 2-3 years of customer service experience (i.e. retail sales, sales associate, front desk, site management, and/or other customer-oriented sales roles).

• Strong computer skills and able to perform independently and excel in a results-driven environment.

• Verbal and written communication skills.

• Understanding of best practices in the Self-Storage industry.
  

Working Hours:

• 5.5 alternate working days

• Monday to Friday: 9:00 AM to 6:00 PM

• Saturday: 9:00 AM to 1:00 PM

• Sunday: Rest day

Job Description:

• Oversee the daily operations of the outlet for efficient operations.
• Set sales objectives by doing annual sales forecasts and analyzing variances.
• Plan, execute and review sales promotion campaigns periodically.
• Ensure promotions are accurate and merchandised to the Company’s standards.
• Monitor merchandise stock level, turnover, stock ordering, and monthly stock take.
• Contribute to team effort by achieving daily and monthly sales targets.
• Ensure excellent customer service standards.
• Train and guide new and existing staff.
• Evaluate and provide appraisals of staff.
• Make decisions on issues such as recruitment and discipline.
• Bank in daily cash receipts.
• Maintain outlet’s cleanliness and safety measures.

Requirements:

• Pleasant and independent personality
• Able to provide leadership with good decision-making skills.
• Possess excellent customer service and communication skills
• Must work on the weekends & public holidays
• Service-oriented, motivated, and sales driven

Salary: $3700 - $4700
Location: Woodlands Ave (Nearest mrt: Admiralty)
Working hours: 8:30am - 5:30pm

The IT Support Specialist will provide technical assistance, maintain IT systems, and ensure smooth operations across hardware, software, and network environments. The role involves both frontline support and proactive management of IT infrastructure, including business application development and workflow automation.

Job Description:

• Help Desk Support: Respond to user queries, troubleshooting issues, and resolve hardware/software/network problems.
• Software Installation & Configuration: Install, update, and configure applications to support business needs.
• Hardware Support: Maintain and troubleshoot computers, laptops, printers, scanners, and peripherals.
• Network Support: Monitor and resolve connectivity issues, LAN/WAN performance, and internet outages.
• User Account Management: Create, update, and manage user accounts, including password resets and access permissions.
• Security & Virus Protection: Implement IT security measures, manage antivirus software, and conduct security audits.
• Data Backup & Recovery: Ensure data integrity, manage backup procedures, and assist in recovery of lost/corrupted data.
• Mobile Device Support: Assist with setup, configuration, and troubleshooting of mobile devices.
• Remote Support: Provide assistance to remote/offshore employees via remote access tools or phone support.
• IT Asset Management: Maintain inventory of hardware/software assets, track licenses, and manage lifecycle.
• Documentation: Create and update IT procedures, troubleshooting guides, and system configurations.
• Training & User Education: Conduct sessions and create resources on IT best practices and security awareness.
• Vendor Management: Liaise with vendors for hardware/software services, support contracts, and warranty claims.
• Compliance & Policy Adherence: Ensure IT practices comply with regulations and internal policies.
• Continuous Improvement: Identify and implement process improvements to enhance efficiency and user satisfaction.
• Business Application Support & Development:

1. Create and manage company portals for internal use.
2. Configure and customize Zoho applications (CRM, Desk, Projects, Creator, People) to meet business requirements.
3. Develop and maintain application approval workflows (leave requests, expense approvals, onboarding processes).
4. Integrate Zoho with other enterprise tools (Microsoft 365, Google Workspace, ERP systems).

• Process Automation: Streamline operations using Zoho Creator, Power Automate, or similar workflow automation tools.
• Perform any other ad hoc tasks as assigned.

Requirements

• Experience with help desk systems and remote support tools.
• Preferably with 2 years’ relevant work experience.
• Familiarity with IT security practices and compliance standards.
• Hands-on experience with Zoho applications (CRM, Desk, Projects, Creator, People) and ability to build portals/workflows.
• Exposure to other enterprise software (Microsoft 365, Google Workspace, ERP systems).
• Ability to install, configure, and troubleshoot business applications across desktop and mobile platforms.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITIL Foundation, Zoho certifications) are a plus.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Provide operational support to both sales and marketing functions by handling campaign logistics, customer outreach, and follow-ups. Assist with promotional events, presentations, and data tracking to evaluate performance. Develop interpersonal and organizational skills while supporting overall business development goals.

1. Senior Service Engineer (Generator)

• Commissioning of system at customer site and assistance on factory test for special projects.

• Investigates root causes of engine failures and recommend solution.

• After sales technical support and site service & training to distributors and dealers. 

• Maintenance and inspections to prevent equipment failures & ensure optimal performance.

• Create detailed service reports, logs, and other documentation related to field service activities.

• To understand of company products, services, and related technologies.

• Guidance and training to junior field service engineers and other technical personnel.

• Communicate with customers/stakeholders and evaluate their technical capability.

• Drive process improvement and contribute to the development of better service procedures.

• Diploma/Degree in Mechanical/Electrical with 5 years of relevant experience.

• Knowlege in power generation products and able to travel within APAC region.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Our client is from Supply Chain Solutions industry. Due to their current expansion plan, they are looking for Operations Executive to join their team, in hopes of developing the current high performing team. They are located in West area.

Job Responsibilities:

• Manage and resolve customer complaints promptly, ensuring high levels of satisfaction.

• Handle credit notes and claims, coordinating with relevant teams to verify and resolve issues.

• Oversee customer and vendor contracts, ensuring compliance and assisting with renewals or negotiations.

• Maintain accurate records and documentation for contracts, operational processes, and related activities.

• Assist cross-functional teams to ensure smooth daily operations and achievement of operational targets.

• Identify operational inefficiencies and implement improvements to streamline workflows and enhance service quality.

• Analyze operational data to identify trends, risks, and improvement opportunities.

• Generate regular reports on operational performance, KPIs, and customer service metrics for management review.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Business Management/Supply Chain or relevant field studies.

• Minimum 4 years of experience in operations, preferably with exposure to customer service and contract management.

• Proficient in Microsoft Office applications and comfortable with data analysis.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills.
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

 If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Respond to customer inquiries and concerns across in-person, phone, email, and social media channels, ensuring timely and professional service.
• Coordinate repair and return requests, working closely with internal teams to resolve issues efficiently.
• Oversee e-commerce content and manage order processing to ensure accurate and prompt deliveries.
• Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
• Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.

Requirements:

• Diploma in Business, Marketing, or a related discipline
• At least 3 years of customer service experience within consumer electronics.
• Strong knowledge in gemstones, diamonds, or precision engineering industries.
• Good communication skills, customer-focused mindset, and ability to work independently or within a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Team

The APAC Marketing Strategy team sets the regional marketing and brand direction, partnering with product, channel, and country teams to align with company goals. We surface customer insights through research and data analytics, and drive marketing planning and performance across the region. Team members are based in Melbourne, Singapore, and Kuala Lumpur. This role sits within the Market Data & Customer Analytics focus area, supporting markets across APAC.

The Role

Part of SEEK's recognised analytics function (2023 Centre of Business Analytics semi-finalist), this role delivers customer-focused analytics and contributes to key strategic initiatives. We're looking for a structured thinker with solid experience in customer analytics and marketing channels who can turn insight into action across cross-functional teams.

Responsibilities

• Insight generation — Analyse data to uncover actionable insights on marketing performance, campaign effectiveness, and customer behaviour.
• Data pipelines — Build and maintain data models, ETL pipelines, and semantic layers to support reporting and self-service analytics.
• Collaboration — Work closely with marketing and cross-functional teams to embed data-driven thinking into strategy and execution.
• Innovation — Identify opportunities to improve processes, automate workflows, and enhance analytics capabilities.
• Market intelligence — Monitor employment market trends to deliver insights to internal and external audiences.
• Advanced analytics — Build and deploy statistical models to solve business challenges.
• Optimisation — Improve performance and usability of dashboards, queries, and data tools.
• Data quality — Ensure accuracy, integrity, and consistency across all analytical output.

1/ Customer Support:

• Respond to customer inquiries promptly and professionally via phone, email, chat, or in-person.

• Provide accurate information about products, services, and policies.

• Assist customers with placing orders, processing returns, and handling any issues related to their accounts and orders.

• Resolve customer complaints and concerns in a timely and satisfactory manner.

• Investigate and troubleshoot issues, escalating complex problems to higher-level support as needed.

2. Strategy Development:

• Identify opportunities for improvement in customer service processes and systems.

• Develop and implement strategies to enhance the customer experience and streamline service operations.

• Analyze customer feedback and service metrics to inform project initiatives and decision-making.

• Ensure all interactions align with company standards and contribute to a positive customer experience.

• Ensure customer service standard operating procedures are updated and maintained

 3. Project Management:

• Lead and manage customer service projects from inception to completion, including planning, execution, monitoring, and reporting.

• Develop detailed project plans, including timelines, resource allocation, and risk management strategies.

• Coordinate with cross-functional teams to ensure project objectives are met on time

• Ensure all tasks are performed with a strong commitment to Safety and the implementation of 5S practices.

4. Collaboration:

• Share knowledge and best practices with colleagues to enhance team performance and service quality.

• Foster a collaborative environment and encourage team members to contribute ideas and solutions.

Period: 1 year
Location: Outram Park
Working hour: Monday – Friday; 830am – 6pm
Salary: Up to $4000 per month

• Serve as victim’s primary point of contact, address all queries and concerns of the victim from report lodge to case conclusion through phone engagement and structured service replies;
• Call victim to establish 1st contact point within 3 hours of the report being lodged, gather and submit critical scam-enabler information for swift disruption;
• Provide preventive advice to minimise risk of future victimisation;
• Assess if there is a need to refer victim for counselling, social support or to issue a Restriction Order;
• Provide timely updates on case progress, asset recovery and case outcomes to victim;
• Put up service replies i.e., first interim service reply, progress service reply, case conclusion service reply, within stipulated timelines required by SPF;
• Provide administrative support such as putting up production order to request for CCTV footage retrieval for cases involving ATM cash mules, document mules, and victim-turned mule investigations; and
• Any other administrative tasks directed by Head of Branch.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chee Yung Chen (Zack) - R23112910
ScienTec Consulting Pte Ltd – 11C5781