Total 5 Senior Executive receptionist job vacancies in Customer Service category in Hong Kong

SLAB Services Private Limited is seeking to hire a Receptionist cum Administrative Junior Executive. The successful candidate will be the welcoming first point of contact for our visitors while supporting the smooth running of daily office operations.

Responsibilities& Duties

– Welcome visitors warmly and attend to their queries

– Manage meeting room bookings

– Co-ordinate with tea attendants to serve refreshments to clients and visitors

– Coordinate overseas courier request

– Frank outgoing mails and ensure proper cost recovery

– Route incoming fax to the relevant parties

– Take on any other duties as and when assigned

Qualifications/ Skills
• Relevant experience in a similar role preferred

• Demonstrates professionalism when receiving guests and representing the organisation

• PC literate with good knowledge of Microsoft Office, especially Excel and Word

• Meticulous, strong organisation and communication skills

• A ‘can do’ attitude, a team player with initiatives

• Good written communication and telephone etiquette

• Able to multitask and adapt to changing environment

A competitive and attractive remuneration package awaits the successful candidate.

We are an equal opportunity employer committed to fair, merit-based employment practices. All shortlisting criteria used to assess candidates are merit-based, stated upfront in this advertisement and applied consistently across all applications. Selection is based solely on skills, experience and qualifications relevant to the role.

We regret to inform that only short-listed applicants will be notified.

Location: East
Industry: Automotive / Service Line

Benefits

• Competitive salary up to $3,000. + Bonus + Incentives

• Training and career development opportunities.

• Supportive work environment.

• Friendly and dynamic team.

Key Responsibilities

Front Desk / Receptionist

• Greet and assist visitors, clients, and staff in a professional manner.

• Handle incoming calls, emails, and general inquiries promptly and courteously.

• Manage appointments, meeting room bookings, and front desk administration.

• Maintain records, files, and documentation in an organized manner.

• Assist in customer service tasks, including addressing complaints or requests.

• Coordinate with internal departments to ensure smooth office operations.

Call Centre / Customer Service Executive

• Handle inbound and outbound calls professionally to address customer inquiries, requests, and complaints.

• Provide accurate information on products, services, policies, and procedures.

• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.

• Document and update customer records, interactions, and case details in the system.

• Follow call scripts, quality standards, and company guidelines.

• Escalate complex issues to the relevant departments when necessary.

Requirements

• Prior experience in front desk, reception, or customer service roles is a plus.

• Good communication, interpersonal, and organizational skills.

• Proficient in MS Office and basic office systems.

• Able to commit working on weekends

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)

We have an opening for the following position:

Receptionist cum Administrative Junior Executive

Responsibilities & Duties

– Welcome visitors in a warm and friendly manner, and answer their queries

– Manage meeting room bookings

– Co-ordinate with tea ladies to serve drinks to clients and visitors

– Coordinate overseas courier request

– Frank mails and ensure cost recovery

– Route incoming fax

– Take on any other duties as and when assigned

Qualifications / Skills:

• Relevant working experience in similar roles preferred

• Maintain a professional appearance at all times

• PC literate and good knowledge of Microsoft office software (especially Excel and Word)

• Meticulous, strong organization and communication skills

• A ‘can do’ attitude, is a team player with initiatives

• Good writing skills and phone mannerism

• Ability to multitask and adapt to environment

A competitive and attractive remuneration package awaits the successful candidate.

Please submit your resume stating qualifications, work experience, current and expected salary.

We regret to inform that only short-listed applicants will be notified.

Job Summary

Provide comprehensive administrative and receptionist support to ensure smooth office operations, effective communication, and excellent visitor experience.

Responsibilities

• Prepare and distribute internal communications, memos, and reports to support clear information flow
• Organize and maintain electronic and hard copy filing systems for easy document retrieval
• Manage office supplies inventory by monitoring stock levels and ordering replenishments timely
• Coordinate maintenance and repairs of office equipment by liaising with vendors
• Arrange travel bookings including flights, hotels, and transportation for staff and clients
• Schedule appointments, meetings, and conference rooms coordinating with internal and external parties
• Sort and distribute incoming mail and parcels; prepare outgoing mail and parcels for shipment
• Coordinate ordering and distribution of employee name cards
• Plan and organize office events by managing catering, venue bookings, and logistics
• Assist in employee welfare arrangements to support staff well-being
• Provide administrative support to departments such as finance and human resources as assigned
• Perform data entry, classification, filing, and record maintenance ensuring accuracy and confidentiality
• Create and maintain employee files in compliance with company policies and regulations
• Greet visitors, clients, and employees warmly to create a professional reception atmosphere
• Respond to telephone and electronic enquiries, forwarding to appropriate personnel and taking accurate messages
• Handle correspondence including emails and phone calls efficiently
• Maintain a clean and organized reception area reflecting a professional image
• Perform other ad hoc duties as assigned by supervisor

Job Summary

Provide friendly, accurate front office service by greeting guests, managing check-in/check-out efficiently, assisting with enquiries, and maintaining cash accuracy to ensure a smooth guest experience.

Responsibilities

• Greet visitors and guests warmly to ensure smooth and timely check-in and check-out processes
• Deliver clear, accurate information about hotel room categories, rates, and services to support front office operations
• Respond proactively to guest enquiries and follow up promptly on guest requests to enhance their stay experience
• Manage and maintain an accurate cash float for front office transactions
• Perform any other ad-hoc duties as assigned to support hotel operations

Preferred competencies and qualifications

• Demonstrate passion for delivering excellent customer service
• Communicate fluently in English to interact effectively with guests and team members
• Work independently and collaborate well within a team environment
• Flexibly work on weekends, public holidays, day shifts, and night shifts as required