Total 910 operations engineer job vacancies in Customer Service category in Hong Kong

Service Technician/ Assistant Engineer (Semicon front end tool/ up to 3.6K)

Company highlights

• Opportunities for Career Advancement
• Opportunities for Overseas Training
• Travel Allowances + Handphone bill + AWS + Attractive Benefits
• Company located at Central of Singapore

Job Description

• Specialized in distribution of Semiconductor Equipment (Dry Etch)
• Responsible for on-site start-up, installation, commissioning & maintenance of front end automated semiconductor equipment at customers' sites
• Report to Technical Support Manager

Requirement

• Higher NTEC or Diploma in Electrical/Electronic/Mechatronic Engineering
• 1-2 years of relevant experience in Semiconductor industry
• Self-starter who is able to work independently under minimum guidance
• Knowledge and experience in high vacuum and/or plasma processing is essential
• Good communication and interpersonal skills
• Working hours 830 am to 530pm
• Able to be work overtime/standby after office hours, weekends and public holiday

If you are interested in this opportunity, submit your application now to find out more about this position.

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 3 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Company Overview

REPASSA Singapore Pte Ltd is a trusted engineering company since 1992, serving Bio Pharmaceutical, Food, Cosmetic, Chemical industries in Singapore and Southeast Asia. We provide sales, technical services, installation, commissioning, and aftersales support for equipment and systems.

Job Summary

As an Assistant Service Engineer, you will maintain, test, and commission mechanical, electrical, and mechatronic equipment, ensuring smooth project execution and effective customer communication across Southeast Asia.

Responsibilities

• Conduct maintenance and routine inspection of equipment including pumps and processing machines to ensure operational reliability
• Perform testing and commissioning of new equipment at factory and customer sites to validate functionality
• Create and organize detailed service reports for customers to document maintenance and service activities
• Communicate effectively with customers and internal support teams to resolve issues and provide status updates
• Manage assigned projects from order receipt to customer handover, ensuring timely and smooth execution
• Perform basic repair and troubleshooting on equipment and associated control systems to minimize downtime
• Apply knowledge of electrical, mechanical, and pneumatic systems to support maintenance and repair tasks
• Maintain good housekeeping practices and demonstrate initiative in troubleshooting equipment issues
• Support system commissioning and qualification activities including SAT, IQ, and OQ to meet compliance standards
• Ensure proper documentation of all project-related activities and technical information
• Collaborate closely with customers to understand and meet their technical requirements

Required competencies and certifications

• Valid Driving License 2B & 3 (essential for travel and site visits)
• Ability to read and interpret technical drawings for accurate maintenance and commissioning
• Proficiency in Microsoft Office applications for reporting and documentation
• Good command of English and Mandarin, both written and spoken, to communicate with overseas customers and support teams

Preferred competencies and qualifications

• ITE or Diploma in Mechanical or Electrical Engineering or equivalent qualification
• 2 to 3 years of relevant experience in mechanical, electrical, or mechatronics service engineering
• Willingness to travel within the Southeast Asia region for project and service assignments
• Strong communication and interpersonal skills to engage effectively with customers and colleagues
• Self-motivated, energetic, and able to work independently with initiative

Job Responsibilities :-

·      Design and develop audio visual/solutions including schematics, floor plans and wiring diagrams

·      Installation of audio visual systems, including equipment placement, cabling and integration with other systems

·      Ensure that all audio visual systems meet industry standards and project requirements

·      Test and troubleshoot audio visual systems to identify and resolve any issues

·      Create and maintain project documentation, including system manuals, as-built drawings, and testing report

·      Work with technical team to schedule and perform regular system maintenance, including firmware updates, software upgrades and hardware replacements

·      Stay up-to date with industry trends, technologies and best practices for audio visual system design and installation

·      Communicate project updates and status to project managers and clients as needed

Requirements :-

·      Diploma/Higher Nitec in  Electrical & Electronics, Mechanical, Mechatronic, IT or related disciplines.

·      Candidate must be diligent and possess good communication skills – oral or written – to be able to interact with customers and suppliers effectively.

·      A team player.

·      Have strong organizational skills and strong follow-up skills

·      Able to complete all tasks assigned in a timely fashion.

·      Possess a high level of commitment and initiative.

·      Preferably with at least 1-2 years' experience in relevant field

Benefits :-

·      Competitive remuneration package which commensurate with experience and qualifications

·      5-day work week with good work-life balance

·      Comprehensive insurance and medical benefits

·      Local and overseas training available.

Campaign Operations & Execution

• Execute and deliver campaign fulfilment through processing of customer rewards,communications or distributors rewards, communications
• Execute campaign tasks including data preparation, marketing consent management, campaign system setup, User Acceptance Testing (UAT), fulfilment coordination, and handling ad-hoc exceptions.
• Support new campaign processes with automation to increase productivity, reduce risk or improve customer/ distributor experience
• Support Campaign Managers in distributor briefings and ground activations, and act as the primary contact for distributor queries on campaign logistics before and after launch.
• Collaborate with cross-functional teams and fulfilment platforms to ensure smooth campaign delivery and an exceptional customer experience.
• Track and monitor campaign performance and budgets against approved targets.

Quality Assurance & Compliance

• Ensure data accuracy, proper segmentation, and compliance with marketing consent requirements.
• Plan and complete user testing for respective platforms to ensure successful campaign deployment or fulfilment.
• Troubleshoot operational issues promptly,including data errors, system glitches, and fulfilment challenges
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)

Nearest MRT station: Caldecott

Responsibilities (but not limited to):

• Troubleshoot and repair medical equipment
• Perform scheduled maintenance according to define scope and standard operating procedures
• Close service call with duly completed service reports
• Customer handling and escalation
• Any adhoc duties assigned by superior from time to time

Requirements:

• Diploma/Degree in Biomedical, Electronics or Mechatronics Engineering
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Good team player and independent worker with good written and communication skills
• Excellent interpersonal and analytical skills
• Willing to work on standby mode by rotations.
• Experience working with medical equipment will be an added advantage

Logistics Operations Executive

5.5 days, Mon-Fri 9am-6pm/ Sat 9am-1pm (Sat can WFH)

Salary: $2700-$3000

Location: Alexandra Road, BS Centre Singapore 159932 (Redhill)

Job Responsibilities:

• Liaise with operations and warehouse teams to ensure accurate and timely data processing
• Receive stock checklists, load items to store using trolley, and update records in the system
• Priorities and allocate pick-and-pack orders to courier partners for local and export deliveries
• Oversee store operations and inventory management for car accessories
• Monitor inventory levels, track stock movement, and forecast replenishment needs based on sales trends
• Maintain accurate stock records, manage stock rotation, and ensure timely restocking
• Process customer orders accurately and promptly for both online and in-store sales
• Coordinate preparation, packing, and shipment of orders with suppliers and logistics partners
• Track delivery status and resolve shipment delays, discrepancies, or errors
• Work closely with the sales team to ensure product availability and support customer requirements
• Handle customer enquiries related to order status, delivery, returns, and exchanges
• Prepare basic inventory and fulfilment reports and support other warehouse administrative duties as assigned

Requirements:

• Diploma or equivalent qualification in Logistics, Supply Chain, Business Administration, or a related field
• Basic understanding of warehouse operations, inventory control, and order fulfilment processes
• Able to handle data entry and update systems accurately and in a timely manner
• Comfortable with physical tasks such as loading items using a trolley
• Entry level is welcome to apply as training will be provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

What you will do:

As HVAC Service Engineer, you will play a crucial role in ensuring the efficient operation, maintenance, and servicing of HVAC systems. Your expertise in servicing, maintenance, overhaul, testing, and commissioning will contribute to the optimal performance of our clients' heating, ventilation, and air conditioning systems. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service.

How you will do it:

• Perform routine servicing, maintenance, and inspection of HVAC systems to ensure proper functioning and efficiency.

• Overhaul and repair HVAC equipment, including identifying and resolving any issues or malfunctions.

• Conduct testing and commissioning of newly installed or repaired HVAC systems to verify their performance.

• Diagnose problems, troubleshoot issues, and recommend appropriate solutions to ensure continuous system operations.

• Collaborate with other team members and communicate effectively with clients to address inquiries and provide technical support.

• Maintain accurate records of service reports, equipment status, and maintenance schedules.

• Adhere to safety protocols and industry standards during all tasks and assignments.

• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

• Support proposals to support recommendations and solutions.

What we look for:

• O Level / A Level / ITE / Diploma in Mechanical and Electrical with 5 years working experience.

• Proven experience in maintenance, repair and troubleshooting within related fields of HVAC (Heat Ventilation Air Conditioning) or BAS (Building Automation System)

• Experience in working in mechanical or electrical works within HVAC industry

• Ability to read schematics and write up report

• Willing to learn new things and is a good teammate.

• Able to provide good customer service skills to our customers.

• Willingness to on standby and backup 

On behalf of our client, who is an Original Equipment Maker (OEM) in the built environment space, we are looking for a Service Engineer with the following details :

Description

• To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.
• Customers' point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.
• Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
• Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster
• Provide leadership, technical guidance, and support to subordinates.
• Obtain required materials/resources for works as required
• Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented
• Complete office administrative works as required.
• To communicate with inter-department staff for solutions & resolve issues
• Report and assist Section Head on operations.

Requirement

• Diploma in Mechanic/Electrical/Mechatronic Engineering
• With at least 2-3 years of experience in a supervisory /team lead role
• To be 24/7 operationally ready to attend to issues (rostered)

EA registration : 22C0971 | EA License : R21101298

[Job ID: 1628715]

Responsibilities: 

• Provide technical support to customers either on-site or remotely.
• Perform repair works and troubleshoot machines at customer site.
• Install new test machines and software upgrades.
• Develop manuals and Standard Operating Procedures (SOPs) for machines.

Requirements: 

• Diploma/Degree in Electronics or Mechatronics or related qualifications.
• Non-experienced candidates are welcome to apply.
• Have intermediate proficiency in Microsoft Office Excel, Words.
• Have knowledge in laser, Oscilloscope/Spectrum analyzer/other instruments.
• Can travel overseas on short notice.
• Is flexible to work on selected weekends and public holidays (Following PM schedule). 
• Is self-driven in pursuing technical knowledge needed for the job.
• Is a hands-on problem solver, skilled in machine maintenance.
• Is willing to work in a cleanroom environment.
• Has strong interpersonal skills with good oral and written communication skills.
• More than 3 years of experience in a service / field experience in a semiconductor industry is advantageous.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Zoe Lang Zhen Zhen

EA Personnel Registration Number: R23117353

EA License No.: 07C5771

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

We are looking for motivated and technically inclined individuals to join our team as Field Service Engineers. This is an excellent opportunity for fresh graduates and entry-level candidates to build a career in equipment installation, maintenance, and technical support within a high-technology manufacturing environment. Comprehensive on-the-job training will be provided.

Key Responsibilities

• Install, maintain, troubleshoot, repair, and upgrade equipment at customer sites.
• Perform preventive and corrective maintenance to ensure equipment operates at optimal performance.
• Diagnose mechanical and electrical faults and carry out necessary repairs and adjustments.
• Support equipment setup, installation, modification, and commissioning activities.
• Prepare service reports and technical documentation upon completion of service activities.
• Assist senior engineers with advanced troubleshooting, equipment calibration, and specialised technical tasks.
• Participate in regular team meetings, technical briefings, and training sessions.
• Provide standby and on-call support based on an assigned roster to respond to customer requirements.
• Support ad hoc shift work or delivery-related activities when required.

Requirements

• Diploma in Electronics, Electrical, Microelectronics Engineering, or a related engineering discipline.
• Candidates with NITEC/Higher NITEC qualifications and relevant technical experience are welcome to apply.
• Entry-level candidates are encouraged to apply as structured training will be provided.
• Experience in equipment installation, servicing, maintenance, troubleshooting, or repair will be an advantage.
• Cleanroom working experience is beneficial but not required.
• Good troubleshooting and problem-solving skills with strong technical aptitude.
• Proficient in Microsoft Office applications.
• Good communication, documentation, and customer service skills.
• Able to work independently and collaboratively in a team environment.
• Willing to travel occasionally and work irregular hours, overtime, shift work, or standby duties when required.

Benefits

• Competitive salary package with overtime compensation.
• Transport allowance upon successful completion of probation.
• Structured training and career development opportunities.
• Exposure to advanced equipment and technologies in a dynamic engineering environment.

Interested candidates are encouraged to submit their resumes outlining their relevant experience and achievements toapply88(@)talentvis.com or click apply!

**We regret to inform that only shortlisted candidates would be notified**

EA License No: 04C3537

EA Personnel No: R22106683

EA Personnel Name: Yang Hui Shan, Sherri

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

• Installation, re-installation, troubleshooting and reconfiguration of the standard processor, including but not limited to Intel, AMD, MAC based desktops, notebooks, printers, iPads, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

• Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.

• Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list).

• Manage 3rd party vendors - liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change

• Provide MAC support (move, add and changes) for IT infrastructure services.

• Provide desktop software support to configure / troubleshoot Microsoft Office suite / in house application 

• Provide desktop support for BCP and BCP exercises.

• Printer Maintenance (Comprehensive includes Maintenance Kit)

Requirements

• Min 2.5 years of experience in administration and support of Desktop support.

• Good communication skills.

• Experience with End-users computing environment and desktop support workflow.

• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

• Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

• Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

Licence no: 12C6060

Job Summary

We are seeking an experienced and driven Senior Airfreight Customer Service Executive with 5–10 years of freight forwarding experience to handle key customer accounts, manage quotations, and support sales operations.

The ideal candidate should be capable of independently managing customer requirements, driving quotation strategies, and eventually taking on a full SOE role.

Key Responsibilities

• Act as the main point of contact for key customers on airfreight inquiries

• Handle end-to-end quotation (RFQ, ad-hoc, project shipments) with competitive pricing strategy

• Liaise with airlines, co-loaders, and vendors to secure best rates and space

• Follow up on quotations and drive conversion to confirmed bookings

• Provide market insights (rates, capacity, peak season trends) to customers and internal team

• Coordinate with operations, warehouse, and accounts for smooth execution

• Support and work closely with Sales / SOE team on business development and account management

• Monitor shipment progress and proactively manage exceptions

• Maintain accurate records in system (e.g., Shipthis )

• Mentor junior team members when required

Requirements

• 5–10 years experience in airfreight / freight forwarding

• Strong knowledge of airfreight operations, pricing, and airline coordination

• Proven experience in quotation handling and customer servicing

• Familiar with Singapore Customs permits (XO, OD, etc.) is an advantage

• Ability to work independently and handle key accounts

• Strong communication, negotiation, and problem-solving skills

• Proficient in MS Office and logistics systems

Preferred Profile

• Experience handling key accounts / freehand customers

• Strong network with airlines / co-loaders is a plus

• Commercial mindset with focus on profitability and conversion

• Leadership potential to step into SOE role

Working hours:

Mon to Fri 9am-6pm

Sat 9am - 1pm ( alternate sat after probation )