Total 15,198 Manager job vacancies

Purpose Of the Job

The Regional Station Manager (RSM) is responsible for managing the performance of all stations in South East Asia & Oceania in terms of safety, punctuality, customer experience and cost. Together with the SEAO stations team the aim is to optimize the performance of contracted Ground Handling Agents (GHAs) and other suppliers, to ensure a high level of service and productivity in line with the SGHA and SLA for each station. The RSM also holds formally the responsibility for Singapore as Station Manager.

Organizational Context
The regional station manager South East Asia & Oceania is responsible for safety, on-time performance, customer experience and cost within the market. The station managers are in turn responsible for safety, on-time performance, customer experience and cost in his/her station. Each station manager has a team of duty station managers, supervising Air France and KLM flights on a daily basis, assisting with monitoring, analysis, project management as well as daily steering of our contracted suppliers. In stations with own lounge operations, a lounge manager (reporting to the station manager) is responsible for operations, sales and quality supervision. Day-to-day operational tasks are carried out by handling agents and other suppliers.

Key Responsibilities

1. Managing South East Asia & Oceania station performance

• Ensures adequate stations performance KPI dashboards, covering all relevant station KPIs
• Ensures performance management platforms with the stations team, and with individual members
• Challenges Station Managers and GHAs on performance, ensuring corrective actions and improvements
• Manages a QBR set-up, both within the stations organization and with key suppliers on regional level
• Provides and encourages escalation possibilities to station managers
• Provides performance updates and alerts to the General Manager and Outstations Area Manager

2. Overseeing South East Asia & Oceania Safety systems and controls

• Ensures the implementation of the safety monitoring system (SMS) and that this is up-to date, applied and audited according to instructions from head office
• Ensures execution of mandatory and planned self-audits, following the Station Monitoring plan
• Supervises the safety quality levels in the market vs. the targets set by OAM and General Manager

3. Optimizing of South East Asia & Oceania Customer Experience

• Ensures monitoring of customer satisfaction results
• Ensures monitoring and analysis of customer satisfaction data and other customer feedback received
• Ensures improvement plans and corrective actions are taken where applicable
• Works with Head Office on projects related to customer experience and ancillary revenues
• Promotes a culture of customer centricity with station managers and ground handling staff

4. Managing South East Asia & Oceania stations income and costs

• Ensures costs are contained within budget targets
• Brings forward suggestions to further reduce costs when opportunities arise
• Monitors and promotes ancillary revenue and lounge income together with concerned stations
• Works with the controller to build up the stations budget and ensures follow up
• Ensures proper invoice handling together with Finance
• Works with procurement manager to (re)negotiate ground handling contracts

5. Management of South East Asia & Oceania station teams

• Leads the overall stations team, ensures staff engagement and motivation, and encourages teamwork
• Coaches, supports, and develops staff to optimize skills and competences, by relevant means such as training, regular appraisals, mid-term reviews and feedback
• Participates in recruitment

6. Station Management Singapore

• Is responsible for up-to-date security, safety and LERAP procedures issuance and application
• Supervises the Ground Handling Agent, who oversees the passengers and aircraft handling process at the station and follows up on irregularities
• Discusses performance of GHA regarding Safety, Punctuality and Customer Satisfaction and the fulfilment of requirements listed in the SLA
• Ensures that aircraft handling procedures are carried out as laid down in the applicable company manuals
• Coordinates aeronautical incidents with local authorities and headquarters
• Is responsible for Catering (if applicable) and Line Maintenance (airline-specific)
• Ensures crew facilities
• Participates in the Airline Operators Committee (AOC)
• Ensures updates of company documents and inform staff and GHA about changes
• May further delegate some or all above local station management functions to the deputy station manager

Job-Requirements: Knowledge, Learned disciplines, Experience

• Bachelor's degree or proven track record to work at similar level
• 5 – 7 years’ experience in passenger / aircraft handling processes and systems
• Contract management experience and / or proven skills
• Proven experience in managing a team
• Experienced in managing external (third party) supplier performance
• Experience with safety and quality systems
• Good communicator, is able to bring relevant issues across
• Proficiency in English is essential, French and/or Dutch is an advantage.
• Competent to work with MS Office and other relevant IT tools

Job-Requirements: Competencies

• Safety awareness
• Managing Performance
• Customer Focus
• Energy & Initiative
• Empowering others
• Building relationships
• Persuasiveness

Job-Requirements: Training Program

• Station Manager Training Program (all modules)
• Dangerous Goods
• Competition Law Compliance
• Preventing Bribery and Corruption
• Alert 1 / Alert 2
• LERAP Table-Top Exercise
• Safe & Swift / Human factors
• GDPR
• Media Crisis Training
• Security (local airport training)

KEY ROLES &RESPONSIBILITIES

• Partner with Sales to understand customer requirements and ensure successful project execution and customer satisfaction.
• Lead, coach, mentor, and develop Project Engineers and Drafters to strengthen technical capability, customer engagement, and overall team performance.
• Provide direct engineering guidance and technical problem-solving support for Custom Solutions projects and liaise with customers to resolve issues and implement improvements for recurring concerns.
• Review and approve engineering documentation, technical deliverables, material requisitions, procurement requirements, and project-related records.
• Ensure all engineering activities comply with the company Quality System, company policies, customer specifications, and applicable regulatory requirements.
• Act as the primary escalation point for technical, project, and customer-related issues, ensuring timely resolution and effective stakeholder communication.
• During periods of high workload or resource constraints, step in to perform engineering work directly to support delivery commitments and maintain operational effectiveness.
• Drive quality and continuous improvement initiatives in collaboration with QA/QC to strengthen engineering processes and deliver consistent outcomes.

Requirement

• Degree in Mechanical Engineering or related Engineering discipline.
• Minimum of 10 years of relevant experience in Engineering, Custom Design or Project based work for Fluid System / Gas system / Vacuum system.
• Minimum 3 years of managerial and people management with good team leadership experience.
• Strong understanding of engineering project execution, engineering documentation, procurement processes, testing, and commissioning activities.

GMP Technologies (S) Pte Ltd | EA License 11C3793 | EA Personnel: Novita Widjaja |Registration No: R22105960

We are looking for a hands-on Assistant Logistics Manager to oversee our logistics, warehousing and inventory operations. This role is ideal for someone who enjoys being on the ground, leading teams, coordinating daily logistics activities, managing inventory accuracy and driving operational improvements in a fast-paced food production environment. You will work closely with Operations, Procurement and Customer Service teams to ensure efficient stock movement, timely order fulfilment and seamless delivery operations. As the company continues to grow, you will play a key role in strengthening logistics capabilities, optimizing processes and supporting business scalability. If you are passionate about people, pets, and premium service, and enjoy working in a dynamic environment, we’d love to have you on our team.

Responsibilities

Key Responsibilities

Logistics & Warehouse Operations

• Lead and oversee daily logistics and warehouse operations, ensuring efficient receiving, storage, inventory management, order fulfilment and dispatch activities.
• Manage warehouse space utilization and storage optimization to maximize operational efficiency and maintain housekeeping standards.
• Ensure stock accuracy and compliance with FEFO/FIFO inventory management principles.
• Oversee inventory control activities including stock receiving, stock issuance, cycle counts and stock reconciliation.
• Coordinate with third-party warehouse providers on storage, inventory management and stock movements.
• Coordinate with freight forwarders on incoming shipments, container deliveries and import-related logistics activities.

Distribution& Transportation Management

• Plan, coordinate and optimize daily delivery schedules and routes to ensure timely and cost-effective fulfilment of customer orders.
• Manage third-party logistics providers, transport vendors and freelance drivers to achieve service level expectations.
• Monitor logistics performance indicators including delivery performance, transportation costs, inventory accuracy and operational efficiency.
• Support logistics cost analysis and resource planning to achieve departmental objectives.

Process Improvement & Reporting

• Develop, review and implement logistics processes, SOPs and continuous improvement initiatives to improve productivity, accuracy and service levels.
• Investigate operational issues, identify root causes and implement corrective and preventive actions.
• Prepare logistics and operational reports, providing recommendations to management on cost reduction, efficiency improvement and operational effectiveness.
• Participate in business improvement projects, system enhancements and operational initiatives as assigned by management.

Stakeholder Management

• Collaborate closely with Production, Procurement, Customer Service and other internal departments to ensure smooth end-to-end operational flow.
• Liaise with external vendors, warehouse operators, freight forwarders and service providers to support daily operations.

Team Leadership

• Lead, supervise, coach and develop logistics personnel.
• Conduct manpower planning, performance management, employee training and capability development.
• Foster a culture of accountability, teamwork and continuous improvement within the logistics team.

Facilities, Safety & Compliance

• Ensure compliance with workplace safety, food safety and company policies within warehouse and logistics operations.
• Coordinate workplace safety initiatives, including fire drills and liaison with relevant authorities and service providers.
• Coordinate inspection, servicing and maintenance of fire protection equipment, including fire extinguishers.
• Coordinate preventive maintenance and repair activities for cold room facilities to ensure operational reliability and product integrity.

Requirements

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration or a related discipline.
• Minimum 5 years of experience in logistics, warehousing, transportation, supply chain operations or a manufacturing environment (FMCG or food industry experience preferred).
• At least 2 years of experience in a supervisory or managerial capacity.
• Strong knowledge of warehouse operations, inventory management and FEFO/FIFO inventory control principles.
• Experience managing delivery operations, freight forwarders, third-party logistics providers (3PL) and container shipments.
• Proficient in Microsoft Office ,particularly Excel, and logistics, warehouse or inventory management systems.
• Strong leadership, communication,stakeholder management, problem-solving and decision-making skills.
• Familiarity with workplace safety, food safety and operational compliance requirements will be an advantage.
• Hands-on, proactive and able to thrive in a fast-paced operational environment.

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

Come join us to express your Andaz as Assistant Manager - Outlet if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

Your Profile

• Ideally with a relevant Degree, apprenticeship or Diploma in Hospitality or Restaurant Management.
• Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
• Good problem solving, people management, administrative and interpersonal skills are a must.
• A can-do attitude.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Sales Manager to join our expanding medical sales team in Singapore! The ideal candidate has at least 5 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Reporting to Managing Director.

· Prospect and establish new opportunities by managing sales pipeline and developing and delivering proposals to customers by illustrating DuoMed’s value proposition.

· Develop and design the solutions selling strategies for new business opportunities.

· Collaborate with all internal stakeholders to explore opportunities for sales of products from both current portfolio and sourcing model.

· Demonstrate use of advanced selling skills in the field, such as making good opening statements, connecting with the customer, collaborating with different business units within organization and creating the value proposition and closing.

· Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads and actions for project pipelines.

· Confidence and tolerance to collaborate up, down, and sideways as needed.

· Build and sustain relationships with customers and ensure customer satisfaction and loyalty.

· Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions DuoMed can offer their business.

· Monitor competitive activity and industry trends, fosters competitive solutions to meet sales goals.

· Timely submittal of forecasts, weekly reports, monthly highlights and other related reports of the market to Managing Director.

· Regular and proactive updating of management on any new developments in the marketplace for example: competitor behaviors, product issues, customer changes, wins or potential misses

· Maintain intensity, persistence and continually strive to increase market share.

Qualifications & Requirements

· Minimum a bachelor’s degree in any field.

· Minimum of 3 years in medical product management experience (Sales) and minimum of 1 years in sales team management.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Dressings such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

We are seeking an experienced Senior Project Manager to lead complex, regional data analytics projects within a banking environment. You will oversee initiatives spanning data warehousing, business intelligence, reporting automation, advanced analytics, and regulatory data solutions. You will manage cross-border programs, engage with steering committees, control budgets, drive quality assurance, and navigate diverse stakeholder landscapes across the Asia Pacific region.

Key Responsibilities

Project Lifecycle Management

• Own end-to-end project delivery for data analytics initiatives, from business case development and requirements gathering to implementation, go-live, and post-implementation review.

• Define project scope, objectives, deliverables, and success metrics aligned with regional data strategy and business outcomes.

• Develop and maintain detailed project plans, timelines, milestones, data migration schedules, and risk registers.

Regional Data Analytics Delivery

• Lead regional data analytics projects spanning multiple countries, ensuring consistency in data governance, reporting standards, and compliance across locations.

• Coordinate with in-country data teams, business intelligence units, and local technology leads to align regional data frameworks with local regulatory and operational requirements.

• Manage dependencies across data ingestion, transformation, storage, visualization, and consumption workstreams.

Steering Committee & Governance

• Prepare and present regular steering committee updates, including project status, budget utilization, risk assessments, data quality metrics, and issue escalation.

• Facilitate steering committee meetings, secure key decisions, and drive alignment among senior executives, data officers, and business sponsors

Budget & Financial Management

• Own project budgets, including forecasting, tracking, variance analysis, and cost control for data infrastructure, software licensing, cloud resources, and consulting services.

• Manage CAPEX and OPEX allocations, ensuring data analytics projects are delivered within approved financial parameters.

• Provide regular budget reports to steering committees and finance partners.

Stakeholder Management

• Engage and influence senior stakeholders across business intelligence, data governance, technology, risk, compliance, and business units (e.g., finance, risk, marketing, treasury).

• Act as the primary point of contact for regional data project sponsors, business leads, data vendors, and analytics partners.

• Navigate complex organizational structures to secure buy-in, resolve conflicts, and maintain project momentum.

Requirements

• Bachelor's degree in Computer Science, Data Analytics, Information Systems, Finance, or a related field. MBA or PMP certification is highly preferred.

• 10+ years of project management experience in banking or financial services, with at least 5 years managing regional data analytics or business intelligence projects.

• Proven experience leading steering committee meetings and presenting to C-suite, Chief Data Officers, and senior executives.

• Strong track record of managing project budgets (both CAPEX and OPEX)

• Deep understanding of the full project lifecycle for data analytics projects, including data sourcing, ETL/ELT, data modeling, reporting, and visualization.

• Hands-on experience with QA processes for data projects, including data validation, ETL testing, UAT coordination, and defect management.

• Familiarity with data analytics technologies such as SQL, Python, Tableau, Power BI, Snowflake, Databricks, or similar platforms.

• Exceptional stakeholder management skills, with the ability to influence across business, technology, data governance, and risk functions.

• Proficiency in project management tools (JIRA, MS Project, Confluence, or similar).

• Excellent communication, negotiation, and problem-solving skills.

• Ability to travel regionally as required.
  

  Interested candidates please email your latest resume to subagio@tangspac.com

Company Overview

Lido Reflexology at 595 Geylang Road, Singapore, offers specialised foot and body reflexology to relieve tension, improve circulation, and promote well-being. Experienced therapists provide targeted treatments in a calm, comfortable environment to help clients relax and restore balance.

Job Summary

Deliver expert foot and body reflexology treatments while leading therapists and managing daily operations to ensure high service quality and customer satisfaction.

Responsibilities

• Deliver foot and body reflexology treatments following company standards to promote client well-being
• Supervise and guide therapists to maintain consistent, high-quality service delivery
• Manage daily operations including staff scheduling and customer service to ensure smooth centre functioning
• Maintain workplace hygiene, safety, and cleanliness to comply with health standards
• Respond to customer enquiries and feedback, executing service recovery to enhance client satisfaction
• Conduct stock checks and order supplies to maintain adequate inventory levels for uninterrupted service
• Perform basic administrative duties to support operational efficiency and centre management

Preferred competencies and qualifications

• Professional certification in massage or reflexology
• Relevant experience in reflexology or body therapy
• Strong leadership skills to supervise, train, and motivate staff
• Effective communication skills to engage with team members and clients
• Customer-service orientation with a professional attitude
• Flexibility to work shifts, weekends, and public holidays

• Position : Environment Manager (Construction / ECO / WSHO)
• Location : Resort World Sentosa
• Working hours : Monday to Saturday | 8am to 5pm
• Salary (commensurate with experience) : Up to $8,000 + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Building & Construction

Main Responsibilities:

• Ensure site compliance with environmental regulations, permits and codes of practice.
• Liaise with NEA, PUB and relevant authorities on inspections, approvals and submissions.
• Prepare and submit environmental reports, records and documentation.
• Implement and maintain Environmental Management System, including ISO 14001 requirements.
• Monitor and control site environmental issues such as noise, dust, air quality, vibration, waste and water pollution.
• Implement mitigation measures including silt traps, wheel washing and noise control.
• Conduct environmental audits, risk assessments, incident investigations and corrective actions.
• Drive sustainability practices such as waste reduction, recycling and green initiatives.
• Conduct environmental training for site staff and subcontractors.
• Coordinate with project teams, consultants, contractors and stakeholders on environmental matters.

Requirements:

• Diploma or Degree in Engineering or related discipline with minimum 5 to 10 years of relevant experience in construction or infrastructure projects.
• Experience in environmental compliance for large-scale projects preferred.
• Familiar with ISO 14001 and local environmental regulations.
• Must possess valid WSHO, ECO and ECMO registration.
• Possess WSQ Manage Work At Height certification.
• Strong knowledge of pollution control, environmental monitoring and reporting.

Email to: chloe@searchpersonnel.com.sg

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Deputy Consulting Director (APAC)

Reg no.: R22105510

EA No: 13C6684

Job type: Permanent with Client

Credit Risk Regulatory Reporting & Automation -Senior Consultant/ Associate Manager

Responsibilities:
Reporting Automation & Optimization

• Drive automation of regulatory reporting processes (e.g., Credit Risk reporting) using Alteryx and related technologies.
• Replace manual, Excel-based workflows (including macros and Access-based EUCs) with scalable, system-driven solutions.
• Assess and document existing EUCs, evaluating their usage, criticality, and associated risks.
• Redesign reporting workflows to align with BCBS239 principles, ensuring efficiency and compliance.

Business Engagement & Leadership

• Collaborate with Credit Risk Department users to understand current reporting practices and pain points.
• Act as a liaison between business and IT teams, ensuring seamless communication and solution delivery.
• Lead workshops and guide users in adopting automated solutions, fostering a culture of innovation.
• Promote standardization and best practices across reporting processes to ensure sustainability.

Program Alignment & Stakeholder Integration

• Define milestones, governance structures, and roles & responsibilities to ensure project clarity.
• Integrate project management methodology with the bank’s operational approach for practical execution.
• Maintain close alignment with the BCBS239 program team, ensuring consistency with ongoing workstreams and governance frameworks.
• Coordinate with stakeholders to adhere to project standards, methodologies, and reporting structures.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 5 years of experience in related fields such as Banking, with multiple hands-on experiences with Alteryx (workflow design, data transformation, automation)
• Proven ability to work in complex, multi-stakeholder environments involving business, IT, compliance, and vendors.
• Strong documentation skills using PowerPoint, Excel, and Word.
• Solid project management skills, including progress tracking, issue and risk management, and stakeholder coordination, experience preparing and delivering reports or presentations to senior management or executives and good stakeholder management and communication skills are a plus.
• Proficiency in business-level English across reading, writing, listening, and speaking will be beneficial for liaising with key stakeholders.
• Strong understanding of regulatory reporting, internal reporting, finance/accounting business processes, and related systems.
• Familiarity with BI Tools (e.g. Power BI, Tableau), understanding of Regulatory Reporting/Internal Reporting, Finance/Account business process, related systems are a plus.
• Working experience with Risk Management / Finance / Accounting departments (especially reporting-related processes) is highly beneficial.
• Experience in BPR initiatives (process simplification, standardization, and integration), as well as prior exposure to financial institutions in Asia (e.g. Japan) will be advantageous.

1. Develop new business opportunities in high-tech engineering sectors

2. Build and manage relationships with senior stakeholders (Director / VP / C-level)

3. Drive strategic account growth and long-term partnerships

4. Identify early-stage opportunities before RFQ and tender stages

5. Work with internal engineering teams to develop tailored solutions

6. Support pricing, proposals, and commercial negotiations

7. Track market trends and identify new business opportunities

Requirements:

• 8–10 years experience in B2B sales / business development / key account management

• Experience in precision engineering, optics, photonics, semiconductor, or medical device industries preferred

• Strong ability in solution selling and technical discussions

• Good commercial and negotiation skills

• Degree in Engineering or related field preferred

• Comfortable engaging senior-level clients

• Regional travel required when needed

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: salestrader@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Account Management

• Build and maintain strong relationships with assigned retail partners

• Ensure consistent account performance and partner satisfaction

Sales Growth

• Develop and execute strategies to achieve sales targets

• Drive upselling and cross-selling of product portfolio

Channel Development

• Identify and onboard new retail partners to expand market reach

Retail Execution

• Work closely with marketing and product teams on in-store promotions, campaigns, and product launches

Forecasting & Reporting

• Track sales performance and trends

• Provide accurate forecasts and management reporting

Training & Support

• Train retail partners and store staff on product features and selling points

Market Analysis

• Monitor competitor activities, market trends, and customer preferences

• Recommend actionable strategies based on insights

Requirements:

• Diploma in Business, Marketing, Sales, or related field

• Minimum 3 years of experience in retail channel sales, preferably in consumer electronics, IT peripherals, or related industries

• Strong communication, negotiation, and presentation skills

• Ability to analyse sales data and translate insights into actionable plans

• Self-driven with strong organisational and time management skills

• Proficiency in Microsoft Office; knowledge of CRM and data tools (e.g. Power BI) is an advantage
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the Role
We are seeking a driven and experienced Operations Manager to lead the end-to-end operations of our Visa Application Centre (VAC). In this role, you will play a key part in ensuring operational excellence, compliance, service quality, and team performance, while continuously driving process improvements in a dynamic, customer-focused environment.

What You'll Be Doing
Operational Leadership

• Oversee daily VAC operations, including document verification, application processing, cash handling, and passport logistics.
• Ensure accurate data recording and timely processing of all applications.
• Maintain strict compliance with Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).

Quality & Process Excellence

• Conduct regular audits and implement process improvements to enhance efficiency and accuracy.
• Perform quality checks to ensure all applications meet required standards.
• Track and reduce internal errors, ensuring compliance and minimizing operational risks.

Customer Experience & Stakeholder Management

• Resolve customer and applicant escalations professionally and efficiently.
• Liaise with stakeholders and support functions to address operational issues.
• Drive customer satisfaction through continuous service improvement initiatives.

Team Leadership & Development

• Lead, monitor, and develop a high-performing team.
• Conduct regular training sessions to support professional growth and process compliance.
• Ensure completion of required certification and training programs.
• Support succession planning and build future leaders within the team.

Performance & Business Delivery

• Drive productivity, cost efficiency, and achievement of operational targets.
• Deliver Value-Added Services (VAS) and contribute to overall business growth.
• Monitor team performance through structured tracking records.

Governance, Sustainability & Compliance

• Ensure adherence to organizational policies, ISO standards, and compliance frameworks.
• Maintain physical and data security within the VAC.
• Promote sustainability through responsible resource usage.
• Uphold ethical standards and Anti-Bribery Management Systems (ABMS).

What We're Looking For

• Bachelors' Degree (or equivalent)
• Proven experience in operations management, preferably in Travel, Hospitality or Service industry.
• Strong leadership, problem-solving, and stakeholder management skills.

Language Advantage
In our global and diverse customer environment, the ability to communicate with applicants from different background is beneficial. Proficiency in additional languages (e.g., Mandarin, Arabic, Japanese, French etc.) would be an advantage to support service delivery to a diverse customer base.

Why Join Us?

• Be part of a globally connected, purpose-driven organisation.
• Lead operations in a diverse, multicultural environment.
• Drive transformation and continuous improvement.
• Unlock career growth and leadership opportunities.

Interested? Click "Apply" now or reach out directly to learn more!

• Reporting directly to top management, you will have the overall responsibility and authority for the effective management and timely execution of the construction projects

• To lead and manage a team of project engineers with responsibilities in the project management of infrastructure and facilities planning & development.

• Ensure that all aspects met the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.

• Control and monitor work progress and ensure work quality

• Oversee the effective management of project activities to assure timely delivery and low wastage

• Overall planning and controlling of the cost of project execution

• Overall co-ordination of the work progress of large and complex project

• Co-ordination with other departments on issues affecting project works

• Liaise with government/Statutory Authorities, consultants, clients, supplier and others

• Provide timely project progress reporting to management

• Detect Project problems and ensure effective corrective measures are executed

• Other ad-hoc duties as and when being assigned 

• Assist Marketing & Communications team
• Manage day to day marketing & promotion matters for restaurant outlets
• Manage marketing & promotion campaigns for Catering & Event Sales
• Responsible for the coordination and execution of marketing communications and advertising
• Media relations and media monitoring
• Manage presence in social media platforms, including Facebook, Instagram, etc
• Plan and develop marketing materials with Restaurant Managers to generate sales leads
• Work closely with copywriters and designers in producing marketing materials of visual impact and within brand guidelines
• Copyedit, proof read and revise communication materials and menus
• Handle customer feedback and respond promptly
• Establish and maintain excellent public relations with external partners and stakeholders
• Create marketing and promotional materials, both print and electronic
• Work with Managers and Sales to determine budgets and manage expenses within allocated budget
• Promote products and services through various marketing channels and public relations initiatives
• Support operations team and perform operational duties whenever necessary
• Provide support for special projects
• Perform any other job tasks assigned by the management

Requirements:

• Bachelor's degree in Marketing or related field
• Minimum 2 years experience in similar role in Chinese restaurant
• Knowledge in Microsoft Office is mandatory
• Good knowledge of Marketing techniques and application
• Creative skills in press ads, design and other marketing collaterals
• Strong consumer and product awareness
• Meticulous with an eye for details
• Excellent communication and interpersonal skills
• Proficient in Mandarin (spoken and written) to coordinate event requirements and communicate kitchen orders accurately with the Chefs
• Team player who is also able to work independently
• Able to multi-task and handle high volume of work in fast paced environment
• Able and willing to work on weekends and PH when necessary

Senior Executive / Assistant Manager - HR Operations & Talent Acquisition
1+1 Contract + Completion Bonus

Salary: $7,500 - $8,000
Working Hours: Mon-Fri, 9 am - 6 pm
Working Location: Esplanade Mall

Job Description:

Manage the end-to-end recruitment process for a diverse mix of roles spanning precinct management, corporate functions, operations and seasonal staffing.

Actively source talent through job portals, professional networks and career fairs

Partner closely with hiring managers to understand technical requirements, manage interview coordinates and guide candidates through the onboarding pipeline.

Ensure an efficient, professional and welcoming interview process that reflects the company’s core brand mission & values.

Design and execute a seamless onboarding checklist from background checks and equipment issuance to conducting first-day orientations.

Assist the Head of HR in drafting, implementing and documenting standard operating procedures (SOPs), company policies and employee handbooks.

Maintain and update employee records with high accuracy, support the implementation or optimization of HR Information Systems (HRIS).

Serve as the 1st point of contact for day-to-day employee queries regarding leave, benefits, HR policies and manage standard offboarding workflows.

Ensure all HR practices, employment contracts and statutory submissions align with local labour laws (e.g., Employment Act, CPF, TAFEP).

To apply, kindly send your updated resume via whatsapp to 91877866.

Thank you.

EA License No.: 96C4864

Reg.No.: R21101563 (HANNY NURDJAJA)