Total 440 Manager job vacancies in Fortitude Valley

Location: Queenstown
Salary: Up to $6000 (Depending on experience)

Job Scope:

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as Contract Management Policy and Audit Compliance
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Conduct sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Escalate issues to Institution Lead, Group Hospitality if necessary
• Oversee daily operations, attend to user department requests and troubleshoot issues with vendor (if any)
• Raise Purchase Requests/ Purchase Orders for the procurement of institution specific purchases in accordance with Procurement Policy
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory (e.g. linen) (if applicable)
• Ensure fixed assets are tracked, accounted for and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval
• Work with Institution leads on the actions to be taken for non-performance
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)
• Assist Institution Lead to collate required expenses during the annual and multi-years budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Secondary Responsibilities and Duties (20%)

• Monitor and ensure all vendors and service providers adhere to the house rules.
• Take on and assist in projects and ad-hoc assignments.
• Develop and counsel staff.  Conduct briefings with department’s supervisors along with service partners, always maintaining open channels for communication and feedback.
• Supervise various operations as and when required.
• Perform any other duties assigned by the Reporting Officer.

Job Requirements:

• Min. Degree in any relevant field
• Min. 1-2 years relevant experience
• Preferably strong experience in contract management- healthcare/hotel setting
• Certified practicing Horticulturist (CPH)

If interested, please send updated resume via email  melissa@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

melissa@recruitexpress.com.sg

We are seeking an enthusiastic and customer-focused Assistant Operations Manager to join our team at Wolfgang Violin Studio. As the first point of contact for our customers, you will play a vital role in delivering exceptional customer service, managing front desk operations, and supporting the overall success of our music school.

Key Responsibilities:

In-house development and training will be provided for the suitable candidate who is looking for professional career development opportunities. Required attributes :

Outgoing person who enjoys engaging with customers

Pleasant personality to engage customers, studio operations

Collaboration with a team to create quality content for both online and offline marketing materials which reflects the branding of the Sudio

Good English command used for social media and copywriting

Event photography & videography for exams and event coverage

Event lead for Studio-initiated concerts & performances

Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to HR@wolfgangviolin.com and complete details on http://tinyurl.com/AOMMarketing

Job Scope:

• Lead organisation-wide strategic planning and performance management initiatives
• Drive annual planning, KPI tracking, and management reporting
• Manage cross-functional projects and stakeholder engagement
• Monitor business performance and provide strategic insights
• Lead and develop the team to achieve departmental goals

Requirements:

• Degree holder; postgraduate qualification is advantageous
• Minimum 6 years of experience in Corporate Planning, Strategic Planning, Business Consulting, or Performance Management

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:
Whatsapp: https://wa.me/+6597430026 
Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122
Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

What is the job?

voco Orchard Singapore is seeking a dynamic and passionate Assistant Restaurant Manager to be part of our team. As an Assistant Restaurant Manager, you are responsible to supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Your Day to Day

• Execute any F&B activities and promotions according to guidelines given by the Director of F&B or F&B Operations Manager.
• Ensure cost control practices are implemented and followed.
• To be revenue driven and cost conscious.
• Actively use upselling techniques to increase revenue and improve guest experience.
• Manage inventory and reduce waste.
• Encourage team work and spirit in all areas of the department.
• To ensure that all outlet team members are aware of the objectives of the department (departmental balance score card).
• To ensure that all outlet team members are aware of the outlet and IHG brand standards.
• To lead by example at all times.
• To provide direction and support to the team on a daily basis.
• To keep excellent relationships with team, peers, and all other colleagues of the hotel.
• To develop all team members of the department with appropriate training and coaching.
• Ensure client feedback is communicated and acted upon internally and manage resolution of any issues with the client within 48 hours.
• Ensure a 100% consistency in IHG Service Standard delivery in all areas and reviews on a regular basis.
• Enjoy regular guest contact with in-house and outside guests.
• Engage in the welcome and recognition of VIP guests.
• Ensure safety for all Guests and Team Members.
• Be familiar with all risk management and emergency procedures of the hotel and fulfils his duties accordingly.
• Ambassador of the Hotel in and outside of voco Orchard Singapore.
• Handle queries and complaints in a timely, efficient and diplomatic manner. Record them in outlet logbook.
• Identify and suggest all possible ways to increase quality, range and value for money of the all the food and beverage items available throughout the property.
• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
• Endeavour to resolve all complaints during shift and logs all complaints in logbook for further follow up.
• Supervise cash handling and banking procedures.
• Establish and instruct staff in cash security procedures.
• Supervise the maintenance of service equipment.
• Monitor standards of guest facilities and services.
• Control stock and monitor security procedures.
• Assist with menu and wine list creation.
• Supervise functions and outlet service.
• Works with Manager on manpower planning and management needs.
• To maintain a high Guest service focus by approaching your job with the Guests always in mind and being proactive in a timely manner towards their needs and request.
• To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both Guests and colleagues.
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
• To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.
• Perform other duties as required.

What we need from you

• Minimum Nitec in Hospitality Operations and/or Diploma in Hotel Management, Food & Beverage or related field, with 5 years related experience in restaurants.
• Oral and written fluency in English. Fluency in another language is an added advantage.
• Commitment to work rotating shifts, weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

The Centre Manager for Health Screening will oversee the daily operations of the centre, ensuring a seamless patient experience and adherence to all operational standards. This role requires coordination with clinical, nursing, and administrative teams to enhance workflows and maintain service quality compliance.

Key Responsibilities:

• Manage daily centre operations to ensure smooth patient flow, timely service delivery, and adherence to operational standards

• Coordinate across clinical, nursing, and administrative teams to ensure effective execution of workflows and schedules

• Monitor operational performance and identify areas for improvement in efficiency, turnaround time, and service quality

• Maintain compliance with regulatory requirements, internal SOPs, and infection control standards

• Ensure availability of medical supplies and proper maintenance of equipment to support uninterrupted operations

• Assist in audit preparation, accreditation processes, and implementation of operational guidelines

Requirements:

• Diploma or Degree in Business, Healthcare Administration, or related discipline, with relevant or equivalent experience preferred

• Prior supervisory or managerial experience is preferred

• Strong coordination, problem-solving, and communication skills

The Operations Manager will lead the end-to-end operations of our healthcare centre, ensuring we achieve our operational KPIs and deliver service excellence. This role involves collaborating with internal stakeholders, leading diverse teams, and implementing initiatives that improve patient experience while ensuring regulatory compliance and operational efficiency.

Key Responsibilities:

• Lead end-to-end centre operations to achieve operational KPIs, service excellence, and business targets
• Partner with internal stakeholders to align operational goals and drive centre performance
• Lead and manage multidisciplinary teams across clinical, nursing, and administrative functions, including manpower planning and scheduling
• Enhance patient experience across all touchpoints, including improving service delivery, reducing waiting time, and managing feedback and complaints
• Lead continuous improvement initiatives to optimize service quality, operational efficiency, and turnaround time
• Ensure compliance with healthcare regulations, SOPs, infection control, and quality assurance standards
• Oversee inventory management, procurement, equipment maintenance, and overall centre readiness
• Support audits, accreditation processes, and staff onboarding and development

Requirements:

• Diploma or Degree in Business, Healthcare Administration, or related discipline, with relevant or equivalent experience preferred
• Prior supervisory or managerial experience is preferred
• Strong leadership, communication, and stakeholder management skills, with the ability to drive operations and service excellence

Job responsibilities:

Organisational development

• Planning & Support (Support the development and implementation of OD plans and initiatives
• Assist in engaging stakeholders, Coordinate activities that reinforce organisational culture, values, and purpose
• Track and support reporting of OD initiatives and outcomes

Planning and execution of OD activities (Change management focus)

• Support the planning and coordination of OD workplans
• Assist in the implementation of OD interventions, working with internal stakeholders and external vendors
• Coordinate programme logistics, timelines, and follow-ups
• Prepare communication materials and stakeholder updates
• Coordinate training and engagement sessions
• Support development of toolkits and resources
• Support implementation progress and follow-through
• Assist in developing learning materials and interventions

Staff Engagement and Culture Building

• Support the planning and delivery of staff engagement activities and employer branding in collaboration with HR and Communications
• Coordinate logistics and stakeholder engagement for leadership touchpoints and team-building initiatives
• Liaise with external partners to support OD-related events and initiatives

Requirements:

• Minimum bachelor's degree in Business, HR or a related field
• At least 1 year of organisational development experience

Interested candidate, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Scope

• Support the development and delivery of the population health narrative across internal and external communication platforms.
• Translate complex concepts related to population health, primary care, and community care into clear, engaging, and accessible messaging.
• Ensure consistency of messaging across all communication channels to strengthen awareness and understanding of the population health model of care.
• Identify opportunities to enhance engagement and mindshare among key stakeholders, including leadership, staff, partners, and residents.
• Develop and refine leadership communication materials, including speeches, presentations, talking points, and stakeholder engagement content.
• Lead communications for key initiatives in population health, primary care, community care, and national preventive health programmes.
• Develop communication plans, key messages, and content strategies aligned with programme priorities.
• Coordinate communication efforts with internal teams and external partners to ensure integrated and consistent messaging.
• Ensure communications align with organisational and national healthcare priorities.
• Identify storytelling opportunities and develop high-impact content, including articles, newsletters, social media posts, videos, website content, and programme materials.
• Provide guidance on content development and storytelling approaches to ensure clarity, consistency, and alignment with the overall narrative.
• Support the creation of priority communication materials for leadership engagement and strategic initiatives.
• Collaborate with Group Communications to develop media materials, including press releases, media pitches, and talking points.
• Support responses to media enquiries and monitor media coverage.
• Identify opportunities to increase visibility and awareness of population health initiatives.
• Manage communication timelines and deliverables across multiple initiatives and stakeholders.
• Track communication performance metrics, including engagement and reach across channels.
• Gather insights and feedback to evaluate communication effectiveness and inform continuous improvements.

Requirements

• Min Degree in Communications, Public Relations, Marketing, Journalism, or a related discipline.
• Minimum prior relevant communications experience, preferably within healthcare, public sector, or social impact environments.

Interested candidate, kindly send a copy of your resume to: jessicafong@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: jessicafong@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Be part of the amazing team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career.

The Guest Service Team Leader (Porters) will assist the Concierge to assist arriving and departing guests, handle baggage promptly and orientate guests on facilities in rooms and hotel.

Our Expectations:

• To assist in maintaining and/or developing agreed operating procedures relating to Porter/Concierge
  and to ensure that colleagues adhere to the correct procedures.
• To set a high example to colleagues in terms of punctuality, appearance, performance, attitude,
  leadership, guest relations, observance of the house rules, loyalty to the management and
  interdepartmental co-operation.
• Conduct the hand over between shifts, ensuring that all relevant staff are in attendance and that
  all pertinent information is passed accurately to the oncoming shift.
• Assist guests with baggage and escort guests to reception desk.
• Accompany guest to assigned room, explain room facilities and hotel’s restaurants, orientate guest to features of rooms and hotel facilities.
• Greet and direct group to waiting area and immediately, tag all baggage and sort out baggage according to the assigned room.
• Deliver baggage by service lift to the guest room and explain all facilities and restaurants, wish guests a pleasant stay and leave promptly and politely.
• Greet guest upon entering room and verify number of baggage and remind guest to make sure nothing was left in the room, then escort guest to lift. Check for guest’s transportation arrangement.
• Open car doors for vehicles stop at hotel entrance.
• To be aware of all VIP arrivals and departures, especially corporate guests.
• To undertake any other reasonable assignment by the superior as and when required.
• Be alert and report any faults, defects and unusual activity of the property to relevant
  departments.

We are looking for a self-motivated individual with excellent communication skills. You should be attentive to the guests and knowledgeable in the hospitality industry best practices with the ability to adapt to ever changing requirements and needs of customers. If you have at least two years of relevant experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

voco Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a dynamic and passionate Duty Manager (Japanese Speaking) to be part of our team.

As Duty Manager (Japanese Speaking), you are the connection between the hotel leaders and the operational team. But there’s more to it, you are also the one that makes sure the guests are happy and operations run smoothly too, outside of office hours. Simply said, you are present when you are needed, and when you’re not, you have organised your work in such a way that you do not have to worry about it. As Duty Manager (Japanese Speaking), you are the person that knows every little corner of the hotel, and every colleague, you can state that you are the voco™ expert.

In this role you are connected to the Front Office, and you lead their shift while also keeping an eye on the other operational departments. Together with the other Duty Managers, you divide the hours to cover the morning, evening and night shifts. Your focus is always to make sure our guests feel welcome and can enjoy the voco™ life.

You are responsible for

• Maintaining a high level of guest satisfaction through actively communicating with the guests before, during and after the stay.
• Ensuring the quality of the hotel product is always at the highest possible level.
• Monitoring the service behaviors of hosts in all departments and ensuring the voco™ brand promise is delivered throughout the guest journey.
• Serving as “champion” of guest satisfaction, monitoring guest feedback and actively contribute during quality strategy meetings with the goal to improve overall guest satisfaction.
• The planning and assignment of work within Front Office, ensuring everyone knows the priorities of the day and guests are well taken care of.
• Training the team on brand standards and making sure all standard operating procedures are followed.
• Ensuring all procedures regarding safety & security are updated and followed closely.
• In an emergency you serve as first of point of contact to the Emergency Response Team and coordinate the response.
• Driving results and consistently deliver & inspire others byleading by
• Recommending or initiating any HR related actions where necessary.
• Communicating all pertinent information related to the expected arrival and departure of VIP’s and key guests. And ensure all special guest requests are communicated to the right departments.
• Promoting teamwork and lifestyle service through daily communication and coordination with other teams.
• Driving a great working environment for teams to thrive by connecting departments and creating the sense of one team.
• Developing awareness and reputation of voco® Orchard Singapore in the local community.
• Acting as Night Manager where required and executing night audit procedures while on shift during the night.
• Living the voco™ brand with pride, passion & energy. Creating & inspiring others to deliver memorable branded guest experiences.
• Promoting teamwork and lifestyle service through daily communication and coordination with other teams.
• Ad-hoc duties as required – unexpected moments when we have to pull together as a team to get a task done.

What we need from you

• Diploma in Hotel Management or equivalent.
• You should have 2 to 3 years working experience in similar role within the hotel industry.
• International hotel chain experience coupled with proficiency in Opera Property Management System will be an added advantage.
• Proficiency in Excel, Word, PowerPoint will be required.
• Must speak fluent English and Japanese language. Fluency in any other languages will be an added advantage.
• Committed to working rotating shifts, including weekends.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Use case identification and prioritisation

• Identifying and prioritising digital transformation use cases that deliver clear business value.
• Engaging with business users across the Company and the IT team to identify challenges and improvement opportunities and translating them into clear problem statements and outcome-based initiatives.
• Supporting prioritization of initiatives based on value, solution complexity, technology readiness, and strategic alignment.

Solution design and architecture alignment

• Ensuring proposed solutions align with the Company’s enterprise architecture, application landscape, and data strategy.
• Leading early solution design discussions to agree the most appropriate technology, solution approach, and implementation plan.
• Providing solution and architecture oversight across digital initiatives.

Vendor selection

• Leading vendor evaluations and providing input into vendor selection decisions.
• Ensuring vendor scope of work, proposed cost, and contract terms are consistent with Company standards and the agreed solution design.
• Facilitating and obtaining necessary internal management approvals for projects.

Project enablement and oversight

• Enabling project managers to focus on delivery by providing strong pre‑project definition and solution readiness.
• Providing ongoing guidance during delivery on scope interpretation and solution consistency.
• Identifying and escalating risks relating to scope creep, architectural misalignment, or delivery feasibility.
• Promoting structured, transparent, and repeatable delivery best practices across initiatives.

Cross functional collaboration

• Supporting cross‑functional discussions and problem solving for initiatives that cut across departments.
• Managing communication consistency across digital initiatives.

Job Requirements:

• Bachelor’s degree in Information Systems, Computer Science, or related field. Master’s degree is an added advantage.
• Minimum ten years of experience in enterprise technology, with a track record of leading in-house transformation initiatives covering solution design, enterprise architecture and delivery.
• Preferred certifications include TOGAF (or equivalent Enterprise Architecture) and project delivery certifications like PMP or PRINCE2.
• Strong experience operating at the interface of business, IT, and vendors.
• Proven experience shaping initiatives in early phases of the project (use cases, solution options, business cases).
• Experience supporting vendor selections, vendor evaluations, and contract scope definition.
• Experience working with enterprise systems (ERP, business applications, data platforms and integration tools).
• Good understanding of enterprise architecture and solution design principles.
• Strong understanding of project governance frameworks and delivery methodologies.
• Effective stakeholder management and communication skills.
• Ability to operate independently, with sound judgement and pragmatic decision‑making.
• Demonstrate the Company’s core values of Integrity, Teamwork, Accountability, Agility, and Ambition.

Interested applicants, please Email, fabianling@recruitexpress.com.sg

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

About the Role

We are seeking a dynamic, organized, and result-oriented Marketing Senior Executive / Assistant Marketing Manager to bridge the gap between creative strategy and execution.

In this role, you will collaborate closely across our group of companies, support category growth, and manage end-to-end marketing activations. Additionally, you will provide crucial operational and administrative support, managing essential client documentation and policy processes. The ideal candidate is an excellent communicator who thrives in a fast-paced environment and can confidently manage relationships with both internal and external stakeholders.

Key Responsibilities

1. Campaign Execution & Content Creation

• Concept to Execution: Drive marketing campaigns and deliverables efficiently from initial concept to final deployment.

• Asset Development: Assist in preparing comprehensive campaign briefs, creative references, copy points, and marketing collateral.

2. Operations & Policy Administration

• Documentation Support: Handle day-to-day administrative processing, including preparing client quotations, processing applications, and managing policy endorsements.

• Team Support: Provide general operational and administrative support to the wider team to ensure smooth workflows.

3. Strategic Planning & Market Intelligence

• Category Growth: Plan and implement targeted marketing activations to support category growth and commercial objectives.

• Strategic Input: Contribute and participate actively in assigned category planning sessions.

• Market Insights: Conduct market research, sales analysis, and identify emerging trends to keep our brands competitive.

4. Stakeholder Management & Events

• Group Liaison: Act as a key point of contact across our group of companies to execute marketing strategies effectively.

• Timeline Management: Manage project timelines confidently and front conversations with internal and external stakeholders at all levels.

• Activations: Plan, coordinate, and support experiential events, roadshows, and customer engagement activities to drive brand loyalty.

Requirements

• Diploma or Bachelor’s Degree in Marketing, Business, or a related field.

• Proven experience in marketing campaign management, event planning, or corporate administration.

• Handling quotations, applications, or policy administration is highly advantageous.

• Strong project management skills with the ability to manage multiple timelines and administrative tasks simultaneously.

• Excellent interpersonal and communication skills to manage stakeholder relationships across different business partners.

• Meticulous attention to detail with an analytical mindset.

What We Offer

• Competitive salary package

• Opportunities for career growth within our group of companies

• A collaborative and dynamic work environmen

The Job:

• Review existing policies, cost/benefit analysis on Compensation & Benefits (C&B) structure and processes
• Design, develop and implement C&B programmes through strong engagement of key stakeholders
• Collaborate with HR business partners, HR shared services
• Coordinate monthly final payroll checking while BSC is responsible for monthly payroll with external payroll vendor Prosoft
• Responsible for HR Policies (Employee Handbook)review, update and communication to employees, bi-annually where applicable.
• Lead the annual Company insurance renewal withbroker
• Evaluate, manage third party vendors responsible for providing data or services for benefits programmes, ensuring contract obligations are met e.g. MHC vendor  
• HRIS Key user for system management of Leave& Payroll Portal (Prosoft) and SAP for Personnel Data Management.
• Coordinate claims / payments

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement

A Wedding Sales Manager is responsible for maximization of revenue opportunities in the areas of group reservations, meetings and events by driving sales acquisitions, maximizing business opportunities and increasing business conversions.

What will you be doing?

As a Wedding Sales Manager, you will be responsible for performing the following tasks to the highest standards:

• Ensure all inquiries are responded to in a prompt and professional manner and updated in Delphi fdc system.
• Respond to all guests’ enquiries in a timely and accurate manner.
• Maintain accurate and updated database of contacts, group and meeting enquiries.
• Work with all stakeholders to ensure support for business conversion, including follow up on leads’ conversion with support from room sales team; work with business support and revenue team for optimised pricing strategy and support for exceptional service delivery from operations teams of Front Office, Housekeeping and Food & Beverage to deliver exemplary guests service.
• Conduct sales visits, product presentations (including virtual sessions), site inspections and attend tradeshows to drive business acquisitions.
• Produce accurate and timely reports including but not limiting to sales calls reports, business leads status reports and post show/tradeshow event summary.
• Prepare proposals, engage in negotiations and confirmation of business through contracting.
• Prepare and lead discussions in Pre Conference Meeting, Group Resume and Banquet Event Order to all internal stakeholders to ensure successful execution of groups or events.
• Contribute and participate in hotel organised sales activities including sales blitz and wedding shows and any other Hilton organised sales initiatives.
• Establish good working relationships with internal stakeholders and external guests including event contractors and suppliers.
• Achieve and exceed sales targets as an individual and contribute to team’s revenue targets.
• Support enrolment and revenue contribution from Hilton Honors.
• Comply to hotel’s credit policy and ensure full settlement of payments within agreed timeline as contracted.

What are we looking for?

A Wedding Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Relevant diploma or degree in hospitality or business discipline preferred.
• Passionate about delivering exceptional guest experience.
• An innovative self-starter, with confidence and resilience.
• Accountable and always positive in exploring alternatives and opportunities for better performance.
• Warm, sincere and inclusive in interpersonal interactions.
• An excellent team player who works well with different stakeholders to ensure success of hotel.
• Has sense of urgency and discipline to ensure tasks are completed in a timely manner.
• Prior knowledge and use of Delphi.Fdc.
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Scope:

• Manage employee relations matters, including grievances and disciplinary cases
• Conduct workplace investigations and support conflict resolution
• Ensure compliance with HR policies and employment regulations
• Review and enhance HR policies and practices
• Deliver training related to employee relations and workplace conduct
• Analyse employee relations trends and prepare reports
• Support industrial relations matters and maintain positive employee relations

Requirements:

• Experience in Employee Relations and Industrial Relations
• Hands-on experience managing employee grievances and disciplinary cases
• Knowledge of employment laws and HR practices

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599