Total 251 Manager systems engineer job vacancies in Australia

What You'll Do

The Strategy, Planning and Operations Leader for APJC Systems Engineering is a critical role that supports the extended Systems Engineering organization across the region.  You will be working closely with the APJC Systems Engineering leadership team to identify ways to drive growth across Cisco’s technology portfolio from both a strategic and programmatic perspective.  We are looking for an innovative thinker who can bring together various teams, approaches, and activities into a cohesive strategy.  If you are ready to be part of entrepreneurial culture focused on accountability for all aspects of the vision, strategy, and execution, and have passion in technology, then this role is for you. 

You will also lead and develop a small Strategy & Planning team to define the APJC Systems Engineering strategic priorities, execute on programs, track performance, and drive operational excellence.

You will play a critical role to run and transform the business, including:

• Development of APJC Systems Engineering strategic priorities and systems engineering evolution, both short and long-term
• Create and execute on strategies and programs to drive overall portfolio penetration and accelerate team growth and alignment
• Manage the business with analytics, providing insights to identify growth opportunities to increase broad-based growth across our teams, portfolio and accounts
• Lead operational excellence in team and technology performance measurement and governance
• Own and drive key business processes such as long-range planning, annual plans, new-year readiness, quarterly business overviews, monthly and weekly operating cadences
• Planning and execution of an integrated field enablement program (Professional and Sales Skills) for the APJC Systems Engineering organization that aligns to the business priorities
• Partner with APJC theaters and functions to ensure alignment of Systems Engineering resources and technology initiatives
• Collaborate with Global Systems Engineering SPO teams to drive alignment and synergies
• Work closely with Finance, P&C, and other teams to ensure accountability and agility in execution

Who You'll Work With

You will be a senior leader in the APJC Strategy Planning & Operations function, an amazing team of 140 professionals in the region responsible for identifying growth opportunities, prioritizing investments/divestments, innovating go-to-market, realizing operational efficiencies, and bringing AI to modernize sales operations.  In addition, you will work day-to-day with the Systems Engineering leadership to support APJC Systems Engineering activities and drive technology growth.  You will also be working with the Global Systems Engineering strategy and planning team to align on priorities and help drive execution.    

Who You Are

You are a strong business leader with strong business acumen and consultative mindset, well-rounded set of skills, high level of energy and curiosity, flexibility, can-do attitude, and a passion for technology and people. You will thrive in a fast-paced, team-based environment.

Your role is people, data, and communications intensive; it requires excellent leadership, critical thinking, independence, organizational, data analysis and communication skills, and managing by influence.

Specifically, we are looking for leaders who has the following characteristics and experiences:

• 10+ years in technology industry in a strategy & operations role or in a senior role in management consulting in the technology space.
• MBA from a top school is preferred
• Management Consulting experience from a top strategy consultancy is preferred
• Industry experience in technology, particularly in SaaS and Cloud, is preferred
• Experience in driving large regional cross-functional programs, from design to execution
• Strategic and innovative with an external awareness to adapt to market transitions and understand the nuances of selling complex solutions.
• Excellent leadership, management, strategic influencing, creative thinking, conflict resolution and team building skills.
• Strong collaboration skills, with amazing track record of leading and working with cross functional teams.
• Strong operational command of businesses, including metrics-based goals and achievement approach.
• Excellent written and verbal communication skills; strong presentation skills and executive presence, with the ability to address and influence both executive and mid-level management.
• A self-starter and independent. Detail oriented, have a 'can-do' attitude, takes initiative and is highly organized. Acts with a sense of urgency.

About the Company

well-established A1 main contractor with a strong track record in delivering residential, commercial, mixed-use, and infrastructure projects. The company is recognised for its technical expertise, quality workmanship, and ability to manage complex, large-scale developments from construction through completion.

With an experienced project team and in-house technical capabilities across Architectural, Civil & Structural, and M&E disciplines, the company places strong emphasis on design coordination, buildability, safety, and regulatory compliance. It maintains close working relationships with consultants, authorities, and subcontractors to ensure timely and successful project delivery.

The organisation offers a professional and structured environment with opportunities for career progression, technical development, and leadership growth, particularly for engineers and managers involved in major building projects.

About the Scope

Experienced M&E professional with strong exposure to Mechanical & Electrical works for building projects from construction through completion. Proven ability to coordinate multi-discipline interfaces, manage subcontractors, and deliver M&E systems in compliance with Singapore codes, authority requirements, and project specifications.

• Managed Mechanical & Electrical (M&E) works for building projects from construction stage through TOP / CSC completion

• Coordinated M&E shop drawings, BIM models, and site interfaces with Architectural, Structural, and Civil teams to resolve clashes and constructability issues

• Supervised and coordinated M&E subcontractors to ensure works were executed safely, on schedule, and to required quality standards

• Managed authority submissions, inspections, and approvals with relevant agencies including BCA, SCDF, PUB, SP Group, and NEA

• Oversaw testing & commissioning (T&C), system integration, defects rectification, and preparation of handover documentation

• Monitored M&E progress, costs, variations, and subcontractor claims, supporting commercial and project control requirements

• Ensured full compliance with contract specifications, Singapore Codes of Practice, and WSH requirements

• Identified, coordinated, and resolved site coordination, technical, and construction issues in a timely manner

• Prepared and managed RFIs, technical clarifications, and coordination records

• Guided and mentored junior M&E engineers and site staff, providing technical direction and site support

• Supported Project Manager in M&E planning, sequencing, and coordination matters (Assistant Manager level)

Qualification

• Strong coordination across Mechanical, Electrical, Architectural, Structural, and Civil disciplines

• Good understanding of M&E construction methods, testing, and commissioning
  

  How to Apply: Click Apply Now — or send your resume directly to Talent@BuildBridgePartners.com

  
  
  

  
  
  

  
  
  

  EA Details:
  EA Name: BuildBridge Partners Pte Ltd
  EA License No: 25C2918
  EA Reg No: R1551092 – Khoo Yan Jie

About Our Client

Our client is a regional data centre solutions provider that merges engineering excellence with sustainability to deliver world-class facilities across Asia.

Their integrated approach covers concept design to operation, with a focus on energy efficiency, scalability, and high-density computing readiness.

How to Apply

• Well Established Company
• Basic Salary $5000 to $7000 + AWS + VB
• Working location: North-East Singapore
• Career progression opportunities
• Exposure to large-scale infrastructure and industrial automation projects

About the role

Manage and deliver SCADA, PLC, telemetry and industrial automation projects from initiation to completion, coordinating engineering design, procurement, installation, testing and commissioning activities across large-scale infrastructure and industrial automation projects.

Key responsibilities

• Manage and deliver SCADA, PLC, telemetry and industrial automation projects from initiation to completion.

• Coordinate engineering design, procurement, installation, testing and commissioning activities.

• Liaise with clients, consultants, subcontractors and internal stakeholders to ensure project objectives are achieved.

• Monitor project schedules, budgets, resource planning and project risks.

• Review technical documentation including control philosophies, I/O lists, network architecture and engineering drawings.

• Lead Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), commissioning and system handover activities.

• Ensure compliance with project specifications, quality standards and safety requirements.

• Prepare project progress reports and provide regular updates to management and clients.

• Manage variation orders, claims, project documentation and commercial matters.

• Support troubleshooting, system integration and operational readiness activities.
  

About you

• Degree or Diploma in Electrical Engineering, Electronics Engineering, Control & Instrumentation, Mechatronics or related discipline.

• Experience in SCADA, PLC, telemetry, industrial control systems, automation or ELV projects.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Responsibilities

• Define and implement comprehensive test strategies, test plans, and testing processes & frameworks aligned with corporate guidelines and project objectives
• Establish and continuously improve testing processes, standards, and best practices
• Lead end-to-end test management across SIT, UAT, and other test levels/phases
• Drive test automation initiatives, including rollout and adoption of automation tools and frameworks
• Manage and mentor test teams, both onshore and offshore, providing leadership, supervision, and performance guidance
• Collaborate closely with business stakeholders, project managers, and technical teams to ensure alignment and delivery quality
• Ensure effective defect management, risk identification, and mitigation strategies
• Provide status reporting, metrics, and quality insights to senior management and stakeholders
• Oversee the implementation and optimization of test management tools and platforms

Requirements

• Diploma or Bachelor computer science or IT-related degree
• Minimum 8 years of experience in software testing
• Proven experience in test strategy, planning, and framework design
• Strong stakeholder management and communication skills across business and technical teams
• Demonstrated team leadership and supervisory experience
• Hands-on experience in test automation and/or test management tools implementation
• Strong understanding of SDLC, STLC, Waterfall and Agile methodologies
• Experience in transportation, payment systems domain is highly preferred
• Software testing certification such as ISTQB Certified Tester Foundation Level
• Comfortable to travel cross boarders when required
• Comfortable to manage and lead multiple project teams.

Job Responsibilities:

Management and upkeep of Plant Facility, Engineering Service, Industrial Engineering and Environmental.

1.     Training

To develop staffs capability to their fullest potential by reviewing, planning and recommending related training programmes.

2.     Cultivation of Team Spirit

To cultivate team spirit, open communication, and innovation among staffs. With this, staffs will be motivated to produce good results – in term of system performance and cost saving.

3.     Budget Control

To ensure spending are within the allocated budget.

4.     To identify and implement potential areas for development

●     Systems improvement work

●      New technology

5.     Water & Electricity Conservation / Utilization.

To manage the above program through:

●      awareness training

●      formulate data bank for analysis and decision making

●      setting water targets for equipment

●      price negotiation for electrical rates

●      water recycling

●      waste minimization

• Responsibilities with respect to significant aspects related link to operational control in company wide.

• Manage the ISO 14001 Environmental Management System. (Environmental Management Representative – EMR)

• Manage the Hazardous Substances Permit ( Hazardous substances License Holder)

• Liaise with consultants on new requirements / projects.

• To manage all investment projects from initiation to commissioning of systems

• Any other work as assigned by the Plant Manager
  

Job Requirements:

• Degree in Engineering

• Minimum 10 years with Management experience

• Experience in PCB manufacturing environment will be added advantage.

• In-depth knowledge of Plant Facility, Engineering Service, Industrial Engineering, and Environmental Management

• Strong knowledge of ISO 14001 Environmental Management System and Hazardous Substances Permit management.

• Proven expertise in budget control, planning, and preventive maintenance control.

• Technical knowledge of building automation control/maintenance, air-conditioning, compressor systems, and water & waste-water treatment.

• Experience in water and electricity conservation/utilization programs, including data analysis, target setting, water recycling, and waste minimization.

• Excellent communication, inter-personal, coaching, and mentoring skills for staff development and team cultivation.

• Experience in managing investment projects from initiation to commissioning and liaising with external consultants.

About Us

Metis Data Holding Pte. Ltd. is a Singapore-based AIGC company focused on turning generative AI technology into consumer-facing creative products. We currently operate two core product lines: AI game creation and AI video generation, dramatically lowering the barrier to producing games and video content so that more creators can turn ideas into finished work. Generative AI is the core engine of our business — the AI engineering team directly determines the ceiling of our product experience and the speed of our iteration.

The Role

We are looking for an experienced AI Engineering Manager to take full ownership of the AI engineering team — both its people and its technical quality. You will build and lead the team: hiring, developing, and motivating engineers while ensuring reliable delivery. You will also be the technical gatekeeper: reviewing key technical designs, upholding engineering standards, and identifying technical risks. We are looking for an engineering leader who is technically strong, an effective people manager, and accountable for both delivery outcomes and technical quality.

What You Will Own

People & Team

• Recruit, onboard, and retain AI/ML engineers; own the hiring pipeline, define the technical hiring bar, and participate in technical interviews for key roles

• Run regular 1:1s, performance reviews, and career development plans; build a culture of feedback and growth

• Design team structure, levels, and progression paths as the team scales

Technical Oversight

• Review key technical proposals and architecture designs for feasibility, scalability, and cost-effectiveness

• Define and maintain the team’s engineering quality standards (code review norms, testing requirements, documentation, release processes)

• Identify and manage technical risk and technical debt; make sound trade-offs between delivery timelines and technical quality

• Track the evolution of the AIGC landscape (LLMs, diffusion models and video generation, game AI, model deployment, inference optimization) and judge when and whether to adopt new technologies

• Stay deeply engaged on critical technical problems — able to roll up your sleeves and contribute to solution design and troubleshooting when needed

Delivery & Process

• Own sprint planning, prioritization, and delivery commitments; be accountable for the team’s delivery outcomes

• Establish and continuously improve engineering processes (planning cadence, incident response, on-call, release management)

• Track and report team health, delivery metrics, and system quality metrics to leadership

Stakeholder & Resource Management

• Act as the primary interface between the AI team and other functions (product, sales, leadership); manage expectations and shield the team from churn

• Own the team’s budget, tooling, and vendor relationships (cloud, GPU/compute, ML platforms)

• Translate business priorities into a clear, executable technical roadmap for the team

What We Are Looking For

Must have

• 8+ years in software/ML engineering, including 3+ years managing engineering teams (hiring, performance management, and delivery ownership)

• Hands-on experience building and operating ML/AI production systems, with solid technical depth: able to independently review architecture designs, read critical code, and make well-grounded technology choices

• A systematic understanding of AI/ML engineering (model training and deployment, data pipelines, inference services, evaluation systems), with practical exposure to LLM or generative model applications (video/image generation)

• Strong stakeholder management and communication skills; comfortable presenting to executives and saying no with data

• Experience establishing or improving engineering processes and quality standards in small-to-mid-sized teams

Nice to have

• Experience scaling a team from <10 to 20+ engineers

• Zero-to-one delivery experience with AIGC/GenAI products (video generation, AI games, evaluation pipelines, inference cost management, model deployment)

• Familiarity with the Singapore / APAC tech hiring market

• Still hands-on today — able to contribute to prototyping or critical code reviews when necessary

What Success Looks Like (First 12 Months)

• The team’s hiring plan is executed with a healthy pipeline and a consistently applied technical bar

• Delivery predictability improves measurably (e.g., sprint commitments met, fewer unplanned escalations)

• Engineering quality metrics improve visibly (e.g., lower production incident rate, technical debt paid down on a planned basis)

• Engineers report clear career paths, and the team maintains high retention and morale

Compensation & Benefits

To be discussed during the interview process.

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Provide technical support, troubleshooting, and project management for IP-based Access Control Systems, Time Attendance Systems, Video Intercom Systems, and Home Automation Solutions.

• Design wiring diagrams and perform system configuration, testing, and commissioning.

• Conduct on-site training for clients, vendors, and project team members.

• Implement and configure internet and Wi-Fi settings for smart home and automation systems.

• Install, maintain, and support IT infrastructure services, including Active Directory (AD), DNS, DHCP, DFS, WSUS, and IIS.

• Configure and implement wired and wireless network solutions.

• Ensure projects are delivered on time and in accordance with technical requirements.

Project Management & Delivery

• Manage the full lifecycle of construction projects, from pre-construction planning to project completion and handover
• Develop and manage project schedules, budgets, and resource plans
• Ensure works are carried out in accordance with approved drawings and statutory requirements

Consultant & Contractor Coordination

• Lead and coordinate with consultants (Architects, Structural, M&E and other consultants/specialists)
• Manage and coordinate all subcontractors to ensure timely deliverables
• Chair site meetings and ensure timely resolution of technical and site issues
• Monitor construction progress, quality, and workmanship on-site

Cost, Procurement & Contracts

• Manage tendering, contract administration, variations, and progress claims in liaison with the Quantity Surveyor.
• Monitor project costs and implement value engineering without compromising quality and time
• Review and approve subcontractor claims and final accounts

Quality, Safety & Risk Management

• Ensure compliance with Workplace Safety and Health (WSH) requirements
• Implement quality assurance and quality control processes
• Identify project risks and implement mitigation measures

Stakeholder Management

• Act as the primary point of contact for clients, authorities, consultants, and sub-contractors
• Manage stakeholder expectations and maintain clear communication throughout the project

Requirements & Qualifications

Education

• Degree or Diploma in Civil Engineering, Building, Construction Management, Architecture, or related field

Experience

• Minimum 3-5 years of construction project management experience in Singapore
• Experience in conservation shophouse projects or heritage buildings will be an advantage
• Strong knowledge of local construction practices

Skills & Competencies

• Strong leadership and stakeholder management skills
• Excellent problem-solving and decision-making abilities
• Good contract administration and cost control skills
• Strong communication and negotiation skills

Ability to manage multiple stakeholders in tighturban environments

Roles & Responsibilities:

• Responsible for project and site supervision, attend site meetings and co-ordinate with various stakeholders, regulatory bodies, subcontractors ad all related parties to ensure the efficient and smooth implementation/completion of projects.
• Ensures completeness of documentation ie call changes to specifications/work scopes/drawings/etc are accurately documented.
• Assist in resolving challenges that may arise during project execution.
• Conduct regular site inspections and quality control checks.
• Ensure compliance of safety regulations in accordance to industry standards.
• Efficient management of resources and materials.
• Manage manpower and overtime costs.
• Adhoc duties as assigned.
• Salary will commensurate with experience.

Be part of a well-known multinational contractor delivering iconic marine and coastal projects, including reclamation, dredging, breakwaters, seawalls, jetties, and piling works.

Why Join Us:

• Strong Career Growth: Join a growing team with clear internal career progression opportunities.
• Experienced & Structured Team: Work alongside seasoned professionals in a well-structured environment.
• High-Profile Projects: Contribute to Singapore’s landmark marine and coastal developments.ng, with experience in marine / heavy civil works preferred.

How to Apply

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Payments Transformation Manager with experience in payments related technology / initiatives for our client in Singapore which is a leading global investment bank.

What you can expect:

The role will sit within ITGPST (International Technology and Global Payments Solutions Technology) APAC Strategy and Innovation function, which works with Application Managers, Enterprise Control functions and COOs across the line of businesses to establish Payments Technology Strategy.

You will oversee the analysis of internal and external change drivers and curating forward looking technology strategy for Payments flows across the region.

What you will do:

• Manage senior stakeholders communication and reporting.
• Analyse current state of technology across payment products for 12 APAC Markets.
• Develop and socialize 3, 5 and 10 year technology strategy articulating change drivers and innovation opportunities.
• Drive risk engagement & management and issue identification;
• Foster the Identify, Escalate, Debate risk culture.
• Assess regulatory (eg MAS, HKMA, CBRC, OJK, RBI, etc) changes impacting technology and operations and drive related risk mitigation program with required stakeholders.
• Identify opportunities for enhancing or streamlining execution of technology management processes; partner across multiple divisions to execute.
• Assist business and process owners with identifying the most significant risks including Audit Issues, Self-Identified Audit Issues, Compliance Identified Audit Issues, Regulatory Issues
• Practice and promote good risk culture and risk management within ITGPST, leading participation in technology strategy activities.

Your background:

• Individual with Banking/Payments domain experience.
• Bachelor’s degree in IT with minimum 5-7 plus years of experience.
• Relevant experience in executing Product Owner or Business Analysis functions within Banking IT/Finance IT domain.
• Knowledge of APAC regulations, payment products & understanding of regulatory risk management preferred.
• Ability to ask right questions, conduct deep dives and communicate with relevant stakeholders are the most important, desired skills.

Key Responsibilities

• Define and implement comprehensive test strategies, test plans, and testing processes & frameworks aligned with corporate guidelines and project objectives
• Establish and continuously improve testing processes, standards, and best practices
• Lead end-to-end test management across SIT, UAT, and other test levels/phases
• Drive test automation initiatives, including rollout and adoption of automation tools and frameworks
• Manage and mentor test teams, both onshore and offshore, providing leadership, supervision, and performance guidance
• Collaborate closely with business stakeholders, project managers, and technical teams to ensure alignment and delivery quality
• Ensure effective defect management, risk identification, and mitigation strategies
• Provide status reporting, metrics, and quality insights to senior management and stakeholders
• Oversee the implementation and optimization of test management tools and platforms

Requirements

• Diploma or Bachelor computer science or IT-related degree
• Minimum 8 years of experience in software testing
• Proven experience in test strategy, planning, and framework design
• Strong stakeholder management and communication skills across business and technical teams
• Demonstrated team leadership and supervisory experience
• Hands-on experience in test automation and/or test management tools implementation
• Strong understanding of SDLC, STLC, Waterfall and Agile methodologies
• Experience in banking or financial services domain is highly preferred
• Software testing certification such as ISTQB Certified Tester Foundation Level

Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, and application support. We are looking to hire a PROJECT MANAGER for a public sector project.

Responsibilities

1.    Set up the structures to manage the systems in scope and undertake full responsibility for the quality of work produced by the Tescom project team;

2.    Ensure that the deliverables are in accordance with the agreed contractual specifications and are completed on schedule;

3.    Serve as the liaison between the client and Tescom’s team project members;

4.    Publish regular progress reports;

5.    Prepare and submit minutes of all meetings;

Experience:

1.    Possesses at least ten (10) years of working experience in managing a large-scale IT project involving application/product development, maintenance and operations;

2.    Completed at least three (3) IT development and maintenance projects in the most recent five(5) years in the capacity of project lead/manager;

3.    Possesses good knowledge of the project management-related processes, standards, tools, solutions, products;

4.    Possesses strong analytical skills and proactive in providing solutions;

5.    Responsive to the queries and requirements from the client;

6.    Customer-oriented and possess experience in dealing with IT requirements from the business perspective;

7.    Preferably has experience working on IT projects with the Singapore Government;

Education & Certifications:

1.    Possesses at least a recognized IT/Computer Science Degree or a related discipline;

2.    Preferably acetified IT Project Manager under the Project Management Professional (PMP),Certified IT Project Manager Programmed (CITPM) or its equivalent;

3.    Preferably acertified Scrum Master by NUS-ISS or an equivalent Singapore Recognised Institution;

Personal characteristics:

1.    Possesses good communication (verbal and written) skills in English;

2.    Good work attitude.

3.    Fast learner and able to quickly understand complex systems.

4.    Able to work fast to address user issues quickly and accurately.

5.    Quality conscious.

6.  Strong sense of responsibility, accountability, and customer service.