Total 2,407 support advisor job vacancies in Australia

• Monitor system health, performance, and availability across AWS and Azure 

• Respond to alerts, troubleshoot basic issues, and escalate complex incidents to L2/L3 teams 

• Support users with access, configuration, and environment-related queries 

• Maintain documentation of incidents, resolutions, and escalation processes 

• Collaborate with cross-functional teams across multiple projects 

• Ensure compliance with security and operational standards 

• Min Bachelor's degree or above is required. 

• Basic knowledge of AWS (EC2, S3, IAM, CloudWatch) 

• Basic knowledge of Azure (VMs, Storage, AD, Monitor) 

• Familiarity with ticketing tools (e.g., ServiceNow, Jira) 

• Strong troubleshooting skills 

• Ability to handle multiple tasks concurrently 

• Open to shift work / on-call rotations 

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

This posting is for a contract assignment with Tundra Technical Solutions to provide services to our Client, a Fortune 500 Tech Firm.

Privacy Support Specialist (Korean-Speaking)
Working Hours: Mon-Fri, 8am-5pm SGT
12 Months Contract

Role Overview
We are seeking a Privacy Support Specialist to serve as the primary point of contact for user privacy inquiries directed to designated Local Agent in South Korea under the Personal Information Protection Act (PIPA). This role is critical to ensuring compliance with Korean privacy regulations by providing accessible, human-supported inquiry channels for users.

Key Responsibilities

• Receive and respond to inbound telephone calls from users in South Korea regarding privacy-related matters
• Accurately capture user inquiry details, including contact information, nature of complaint, and relevant account identifiers
• Provide courteous, professional assistance to users in Korean language
• Assess and categorize incoming inquiries based on established criteria (privacy requests, account issues, data subject rights, etc.)
• Complete standardized intake forms and upload to the internal systems for processing by Privacy Operations
• Ensure valid privacy inquiries are forwarded to Privacy Operations within agreed SLA.
• Maintain accurate records of all user interactions in accordance with data handling standards
• Follow Standard Operating Procedures (SOPs) for handling user complaints and data protection inquiries
• Participate in mandatory annual training on Local Agent duties and PIPA compliance requirements
• Support regulatory inspections and audits as required
• Provide regular reports on inquiry volumes, trends, and escalation patterns
• Assist in the notification and reporting of personal information leaks as directed
  

Required Qualifications

• Language: Native-level fluency in Korean (written and spoken) as this person will be handling all enquiries from Native Korean; professional proficiency in English for internal communication.
• Experience: 1-3 years of experience in customer support, privacy operations, compliance, or related administrative roles
• Availability: Ability to work Korean business hours (KST)
• Strong verbal and written communication skills
• Excellent attention to detail and data accuracy
• Ability to handle sensitive information with discretion and confidentiality
• Proficiency with standard office software and ability to learn internal tools
  

Preferred Qualifications

• Experience in privacy, data protection, or regulatory compliance roles
• Familiarity with data subject rights (access, deletion, correction requests)
• Prior experience working with global technology companies
• Understanding of PIPA or other data protection regulations
  

This posting is for a contract assignment with Tundra Technical Solutions to provide services to our client. Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project.

Job Summary

We are seeking a proactive and organized Operations & Customer Service Support to act as the key link between customers and the technical team. This role ensures smooth service delivery, efficient operations and high customer satisfaction. If you are a strong communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.

Responsibilities

• Respond promptly to service and installation inquiries via phone, WhatsApp, and email, providing effective troubleshooting and professional customer support
• Manage multiple WhatsApp Business lines to maintain consistent, high-quality communication with customers
• Coordinate technician schedules by prioritizing urgency, location, and availability, including handling rescheduling and urgent requests
• Collaborate with the warehouse team to finalize daily technician schedules and confirm inventory readiness for service calls
• Prepare and process administrative documents such as invoices, credit notes, and quotations accurately and timely
• Update and maintain internal tracking systems to monitor job progress and support after-sales service effectiveness
• Assist cross-functional teams with general administrative duties to support smooth operational workflows

Requirements

Experience with Zetta Platform is preferred.

Proficiency in MS Office and Google Drive.

Strong multitasking skills, attention to detail, and professional communication manner.

Working Hours

Mon–Fri: 9:00 AM – 6:00 PM

Sat: 9:00 AM – 1:00 PM

2 Saturdays off per month (after 3-month probation)

Is there a Zenika in you?

Let’s talk skills and passion first.

Production Support Specialist

Core Responsibilities

• Production Monitoring: Be accountable for the production environment's health and performance using monitoring tools and dashboards.
• Incident Management: Respond to and manage production incidents and ensure minimal impact on business operations. Document incidents and follow up on resolutions

• Change Management: Review and execute system upgrades and deployments and ensure minimal risk and disruption to production services.

• User Support: Provide support to end-users and stakeholders, address queries and issues related to production services

• Stakeholder Engagement: Collaborate with support personnel of Solution Providers, to troubleshoot, mitigate, and resolve issues related to vendor products.
• Issue Investigation: Investigate production issues and engage relevant teams (e.g. infrastructure, data engineering, application teams) for mitigation and strategic solutions.
• System Resiliency Management: Drive system failover and disaster recovery processes.
• Documentation: Maintain comprehensive documentation of application run books, incident resolutions, and system configurations.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.

What you bring:

• Only Singaporeans may apply due to the nature of the project.

• Experience: At least 5 years of hands-on experience in application support or production engineering.

• Technical Proficiency:

• Languages: Strong command of SQL

• Environment: Deep familiarity with Unix/Linux systems and shell scripting.

• Cloud & Tools: Hands-on experience with AWS, Datadog, and Git.

• DevOps Literacy: Understanding of CI/CD pipelines and the Systems Development Life Cycle (SDLC).

• Mindset: An Agile, fast learner who enjoys complex problem-solving and works well in a collaborative team environment.

Location: Changi Business Park

Requirements

• 4–6 years of experience in Java application support.
• Provide Level 2 support for Java-based applications across production and non-production environments.
• Strong knowledge of Java, JavaScript, and SQL.
• Ability to understand, analyze, and troubleshoot existing application code.
• Experience working in a production support environment is preferred.
• Investigate, troubleshoot, and resolve application incidents, service requests, and system issues within agreed SLAs.
• Perform Root Cause Analysis (RCA) and implement corrective and preventive actions.
• Execute SQL queries for data validation, troubleshooting, and reporting purposes.
• Strong analytical and problem-solving skills.
• Collaborate with development, infrastructure, and business teams to resolve complex issues and ensure application stability.
• Willing to learn new technologies - is a must have

Good to have:

• Documentation and reporting skills will be an added benefit
• Familiar with GenAI prompting - good to have

DUTIES AND RESPONSIBILITIES

• Provide on-site and/or remote technical assistance to customers, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned

QUALIFICATIONS

• Bachelor’s degree in computer science, IT or related field or equivalent in education and experience
• Knowledge in Microsoft O365, Teams, AD and management tools
• Knowledge in Logitech and Poly products video conference systems
• Knowledge in PC and IOS mobile devices
• Good coordination and communication skills with internal and external customers
• Strong analytical and issue resolution skills
• Strong collaborative and team coordination skills
• Able to work in a fast-paced environment
• Be well organized and able to work under pressure
• Good interpersonal skills with a service orientated approach
• Be able to work well individually as well as with a team

DUTIES AND RESPONSIBILITIES

• Provide on-site technical support in customers office, diagnosis and troubleshooting of technical problems
• Provide technical support to VIP users
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, etc.) and video conference systems
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned

QUALIFICATIONS

• Bachelor’s degree in computer science, IT or related field or equivalent in education and experience
• Knowledge in Cisco/Meraki/HPE routers, switch, access point
• Knowledge in Microsoft O365, Teams, AD and management tools
• Knowledge in APC, Apple, HP, Logitech, Poly products
• Good coordination and communication skills with internal and external customers
• Strong analytical and issue resolution skills
• Strong collaborative and team coordination skills
• Able to work in a fast-paced environment
• Be well organized and able to work under pressure
• Good interpersonal skills with a service orientated approach
• Be able to work well individually as well as with a team

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Field Network Support Technician (Contract)

12-Month Contract (Renewable)

Salary : Up to $6,500 depending on experience

Location : Pioneer Rd

Industry : Oil & Gas

Our client is one of the world's largest publicly traded international oil and gas companies. They are actively looking for Field Network Support Technician to join their operations.

Job Summary:

• A hands-on, adaptable Field Network Support Technician to support infrastructure operations within a dynamic oil and gas complex.
• Field-based environment and is confident making informed decisions on the ground as well as collaborates effectively with offshore engineering teams and vendors.

Responsibilities:

• Provide on-site support for network and infrastructure incidents, including physical troubleshooting and diagnostics.
• Collect and relay technical data to offshore network engineering teams for deeper analysis and resolution.
• Escort vendors for equipment delivery, installation, and RMA handling, ensuring compliance with site protocols.
• Perform network monitoring and basic troubleshooting using tools such as ServiceNow and vendor dashboards.
• Support project execution tasks such as equipment staging, cabling, and asset lifecycle tracking.
• Ensure adherence to corporate IT standards, safety protocols, and site-specific access requirements.
• Participate in after-hours support on a rotational basis, as needed.
• Maintain accurate documentation of work performed and escalate issues appropriately.

Requirements

• 3–5 years of experience in IT infrastructure or network support roles.
• Excellent understanding of network fundamentals, including TCP/IP, routing, switching, and wireless technologies.
• Hands-on experience with network hardware (Cisco, Juniper, Fortinet, Palo Alto)and radio/wireless systems (e.g., Motorola, Aviat).
• Familiarity with ServiceNow, Windows Server, and storage platforms (NetApp, Dell EMC).
• Exposure to modern network architectures (e.g., SD-WAN, Zero Trust).
• Ability to work independently, make informed decisions, and adapt plans when field conditions change.
• Excellent communication skills to coordinate with offshore teams and local stakeholders.
• Safety-conscious and comfortable working in industrial environments (e.g., substations, operations shelters) with PPE and safety compliance are mandatory.

Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA License: 02C3423

On-Site Bakery Support: Visit client bakeries regularly to provide hands-on assistance in daily operations, ensuring that baking tasks are completed according to the bakery's quality standards. Assist in preparing baked goods like cakes, bread, pastries, and other items.

Training & Mentorship: Support the training and development of new bakers. Provide guidance on baking techniques, equipment use, recipe adherence, and kitchen safety. Monitor new staff’s progress and offer constructive feedback.

Client Relationship Management: Act as a key point of contact between our team and client bakeries. Offer personalized support to clients to help optimize their bakery operations and improve product quality.

Quality Control & Consistency: Ensure that baked goods meet established quality standards. Monitor consistency in production and address any issues or inconsistencies immediately. Help clients troubleshoot any operational challenges that arise in the kitchen.

Recipe & Procedure Adherence: Ensure that bakery recipes and procedures are followed correctly. Provide guidance on adjustments or improvements where necessary to meet clients' needs or preferences.

Inventory & Equipment Management: Assist with monitoring inventory levels, order supplies, and help with equipment maintenance when needed. Ensure clients have the tools and ingredients required for efficient operations.

Operational Support: Help streamline bakery operations, offering advice on workflow, timing, and production schedules to improve efficiency.

Customer Support: Assist clients in understanding and troubleshooting customer issues related to bakery products. Offer recommendations and solutions to improve client satisfaction.

Health & Safety Standards: Ensure that proper health and safety standards are adhered to on-site, including cleanliness, food safety, and safe handling of baking equipment.

Office IT Support Executive

Position Summary

We are seeking a proactive and technically competent Office IT Support Executive to manage the day-to-day IT operations of our Singapore office. The successful candidate will provide first-level technical support to local users, coordinate closely with HQ IT teams across different time zones, implement global IT policies and procedures, and ensure compliance with company IT standards and security requirements.

This role requires strong troubleshooting capabilities, excellent communication skills, and the ability to work independently while supporting a dynamic office environment.

Key Responsibilities

IT Support & Troubleshooting

- Provide first-level technical support for hardware, software, network, and system-related issues.

- Diagnose and resolve day-to-day IT issues involving desktops, laptops, mobile devices, printers, meeting room systems, and other office equipment.

- Coordinate with HQ IT teams on escalated incidents and global system-related matters.

- Ensure timely resolution of user support requests and IT service tickets.

Office IT Infrastructure & Setup

- Configure and deploy desktops, laptops, mobile devices, user accounts, email access, and workstation setups.

- Set up and maintain meeting room technology, including video conferencing systems, presentation equipment, and connectivity solutions.

- Assist in maintaining office IT infrastructure, networks, and end-user devices.

- Support employee onboarding and offboarding activities, including IT equipment provisioning and access management.

IT Coordination & Governance

- Collaborate with HQ IT teams across multiple time zones to support regional and global IT initiatives.

- Learn, implement, and enforce IT policies, procedures, and security requirements established by HQ.

- Ensure adherence to company IT standards, cybersecurity policies, and compliance requirements within the local office.

- Maintain accurate records of IT assets, licenses, and inventory.

Procurement & Vendor Management

- Source, evaluate, and procure IT hardware, software, accessories, and related technology solutions.

- Liaise with vendors and service providers for IT procurement, maintenance, warranty claims, and technical support.

- Track software licensing, equipment warranties, and renewal schedules.

Administrative & Operational Support

- Maintain documentation for IT procedures, support activities, equipment inventory, and asset records.

- Provide administrative and operational support to the office as required.

Requirements

- Diploma or Degree in Information Technology, Computer Science, or a related discipline.

- Minimum 2–5 years of relevant experience in IT support, helpdesk, or infrastructure support roles.

- Strong working knowledge of Microsoft 365, Windows operating systems, networking fundamentals, printers, and mobile device management.

- Experience supporting video conferencing and meeting room technology is advantageous.

- Strong troubleshooting, analytical, and problem-solving skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with users and stakeholders across different time zones.

- Positive attitude with a customer-focused and service-oriented mindset.

- Able to work independently, prioritize tasks, and manage multiple responsibilities efficiently.

ompensation & Benefits

- Salary: SGD 4,500 – SGD 5,000 per month (commensurate with experience)

- AWS (Annual Wage Supplement): Negotiable

- 25 days Annual Leave

- 14 days Medical Leave

- Health Insurance coverage upon successful completion of probation

- Dental Insurance coverage upon successful completion of probation

- Additional leave entitlements and benefits in accordance with Singapore MOM regulations and company policies

Employment Type

Full-Time, Permanent

Working Location

Marina Bay Financial Centre (MBFC), Singapore

Department: Human Resource / Business Support / Operations
Reports To: Director, HR Services

Job Summary

The HR Business Support is responsible for overseeing the administrative, tender management, contract administration, and operational support functions of the company. This role ensures the timely submission of government tenders and ITQs, accurate preparation of contracts and budgets, smooth coordination of outsourced manpower operations, and effective support to business development activities and compliance with company policies.

Key Responsibilities

Tender & Proposal Management

• Lead the preparation, coordination, and submission of Invitations to Quote (ITQs), Requests for Quotations (RFQs), government tenders, and other business proposals.
• Review tender requirements, ensure compliance, and coordinate with relevant stakeholders to gather necessary information.
• Maintain tender submission schedules and ensure all submissions are completed accurately and within deadlines.
• Monitor tender outcomes and maintain tender records for reporting and audit purposes.

Contract Administration

• Draft, review, prepare, and manage contracts, service agreements, quotations, purchase orders, and related documentation.
• Ensure proper filing, tracking, and renewal of contracts.
• Maintain accurate contract databases and documentation records.
• Liaise with internal stakeholders and clients regarding contract-related matters.

Budgeting & Financial Support

• Prepare budget proposals, costing sheets, manpower pricing models, and project cost summaries.
• Support management in pricing strategies and profitability analysis for tenders and projects.
• Monitor project costs and provide administrative support for billing and invoicing processes.

Outsourced Manpower Operations

• Serve as one of the primary points of contact for deployed employees regarding: Timesheet submissions, Leave applications, Claims processing, Employment-related administrative matters
• Coordinate onboarding and offboarding processes for outsourced employees.
• Ensure timely submission and verification of payroll-related documents.

Sales & Business Development Support

• Provide administrative and operational support to the Business Development and Recruitment teams.
• Assist in preparing sales presentations, reports, proposals, and client documentation.
• Support project coordination and implementation activities as required.
• Collaborate with internal teams to ensure smooth execution of client projects.
• Participate in Job Fairs with team members.

Compliance & Reporting

• Ensure all processes comply with company policies, client requirements, government regulations, and tender specifications.
• Prepare management reports, operational updates, and performance statistics.
• Maintain confidentiality and proper handling of company and client information.
• Support internal and external audits when required.

Requirements

• Diploma or Degree in Business Administration, Human Resource Management, Accounting, or a related field.
• Minimum 2–3 years of experience in business support, tender management, contract administration, or manpower outsourcing operations.
• Experience in GeBIZ tender submissions and government procurement processes is highly preferred.
• Strong knowledge of Microsoft Office applications, particularly Excel.
• Excellent organizational, coordination, and documentation skills.
• Strong attention to detail and ability to manage multiple deadlines.
• Good communication and stakeholder management skills.
• Leadership experience with the ability to supervise and develop team members.

Preferred Experience

• Experience in recruitment agencies, manpower outsourcing, or HR service environments.
• Familiarity with payroll administration, timesheet management, and workforce deployment operations.
• Knowledge of government procurement portals such as GeBIZ and Vendors@Gov.
• Possess CEI Certification has an added advantage.

Key Performance Indicators (KPIs)

• Tender submission accuracy and success rate.
• Timely contract preparation and renewals.
• Accuracy of costing and budget proposals.
• Timely processing of payroll-related documentation.
• Compliance with internal and client requirements.
• Team productivity and service quality standards.

Stephanie Ang l Educare Human Capital

Reg No.: R1331070 l EA No.: 02C4944

Please note that the personal data you provided in your job application will be collected, used, and disclosed by Educare Human Capital to assess your suitability for employment and manage your application, including consideration for future opportunities.

Job Highlights

• SGX Catalist listed company
• Basic Salary + Commission
• 5 Days Work Week
• Singapore - West

Job Description

• Handle sales inquiries and quotations from customers;
• Handle pre and post sales enquiries from customers;
• Enter confirmed orders into order system;
• Source for logistics shipment;
• Responsible for daily operational purchasing needs such as planning, issuing and following up on Purchase Orders delivery and shipments schedules;
• Arrange and track delivery of products from overseas and local warehouse to customers’ location;
• Documentation of order archiving;
• Conduct general office administration;
• Ability to communicate with clients regarding on their orders and our products
• Any other ad-Hoc duties

Job Requirements

• Diploma in Business Studies / Engineering
• Entry level candidates are welcomed to apply
• Proficient in MS Excel & MS Word
• Good verbal and written communication skills
• Cleanroom experience is an added advantage

Software / Application Support Engineer (Permanent)

Why Join Us?

• Hybrid work arrangement
• Up to 18 days AL + Medical Coverage
• AWS + Variable Bonus

Join our client as a Software / Application Support Engineerand be part of a team supporting business-critical applications used by globalfinancial institutions. You’ll be the first point of contact for users,handling incidents, troubleshooting issues, and ensuring systems run smoothlyin a fast-paced production environment.

This role is ideal for candidates looking to build a strongfoundation in application support, fintech systems, and financial technology.

Working Arrangement

• Training Period:
  Mon–Thu (9:00am – 6:00pm)
• Post-Training:
  3-2-2-3 rotating shifts
• Day Shift: 8:00am – 8:00pm
• Night Shift: 8:00pm – 8:00am (WFH)

Key Responsibilities

• Provide Level 1 application support to users and resolve incidents efficiently
• Perform issue analysis and step-by-step troubleshooting
• Communicate clearly with users, internal teams, and management
• Log and track incidents, root causes, and resolutions accurately
• Escalate complex issues to Tier 2 teams with proper documentation
• Maintain and improve support documentation and troubleshooting guides
• Collaborate with technical teams on system improvements and upgrades
• Identify opportunities to improve support processes and service quality

Requirements

• Diploma or Degree in Computer Science, IT, or related field
• Willingness to work rotating shifts, including weekends and public holidays
• Strong problem-solving and analytical skills
• Good verbal and written communication skills
• Exposure to fintech or financial systems (trading, payments, blockchain, capital markets) is a plus
• Basic knowledge of HTML, Java, or scripting languages is an advantage

Interested candidates may click on apply or apply via emailto kenwi.g@scientecconsulting.com

By submitting your resume, you consent to the collection, use, and disclosureof your personal information per ScienTec’s Privacy Policy(scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence.Only shortlisted candidates will be contacted.

Kenwi Goh Jian Wee – R26159880
ScienTec Consulting Pte Ltd - 11C5781