Director of Parent Experience (Customer Experience /Family Engagement)

Industry: International School

Location: Lorong Chuan

Working hours: 9am – 5pm / Fully on-site

·      As a member of the School Senior Leadership Team, the Director of Parent Experience provides single-point leadership for how families experience communication, engagement, and day-to-day interactions with the school.

·      The role ensures that communication is clear, coordinated, and confidence-building, and that parent engagement is intentional rather than reactive.

·      Working closely with academic and operational leaders, the role strengthens parent trust, belonging, and advocacy across the lifecycle, recognising that sustained retention and positive word-of-mouth are outcomes of consistently strong parent experience, not standalone initiatives.

·      The role also defines and monitors parent-facing operational standards (e.g., responsiveness, clarity, service discipline) to ensure the lived experience matches the school’s ambition.

·      The role operates in alignment with HQ’s Regional Brand and Parent Experience frameworks, ensuring that local delivery reflects brand strategy

Requirements

·      Degree in Communications, Marketing, Business, Hospitality, or related field

·      Customer experience frameworks or certifications(e.g. CXXP)

·      10+ years’ experience in customer experience, communications, stakeholder engagement, or service operations, with leadership responsibility in Education/International School or relevant sectors

·      Background in hospitality, airlines, luxury retailor other high service environments

·      Proven track record of designing and improving customer or stakeholder journeys, using insights and data to drive measurable outcomes

·      Strong ability to influence senior stakeholders and lead through collaboration, especially in complex, cross-functional environments

·      Excellent communication skills, including strategic messaging, content development, and audience segmentation

·      Confident representing the organisation in high-stakes, customer-facing or community settings

·      Experience working with digital platforms and communication tools to enhance engagement and experience

·      Demonstrated success in driving alignment and improvements without direct authority

·      Experience establishing service standards, frameworks, or operating models that improve consistency and trust

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to Sherry.Yeoh@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

• The Project Director will lead and oversee a portfolio of large-scale building projects across HDB, Commercial, Private residential, Mix development, hotel, and healthcare (MOH) sectors. The incumbent will be responsible for ensuring safe, timely, and cost-effective project delivery while maintaining the highest standards of quality and stakeholder satisfaction.
• This role is ideal for a seasoned leader who is ready to take on broader business and operational responsibilities, progressing into a General Manager capacity in the near future.
• How to Apply

Senior Corporate Banker – New Client Acquisition (Director / VP)

Singapore | Corporate Banking | Regional Coverage

A well-established international bank with a strong Asian footprint is looking to hire a Senior Corporate Relationship Manager in Singapore as part of its expansion strategy.

This role is designed for experienced bankers who enjoy hunting for new relationships and building a corporate client franchise.

If you have a strong network and a track record of originating new-to-bank business, this could be an excellent platform to further grow your portfolio.

The Role

You will focus on acquiring and developing new corporate relationships with companies that have a Singapore presence and regional business footprint.

Working closely with internal product partners, you will deliver a full suite of corporate banking solutions including:

• Corporate lending and structured financing
• Trade finance solutions
• Treasury and FX solutions
• Cross-border banking support

Ideal Candidate

• 10–15 years of corporate banking experience
• Proven track record in new client acquisition and business development
• Strong network with large corporates and mid-cap companies with Singapore operations
• Ability to originate opportunities across Singapore and regional markets
• Entrepreneurial mindset with strong commercial instincts

Why This Opportunity

• Strong regional banking platform
• Solid balance sheet and product capabilities
• Opportunity to build and expand your own corporate banking franchise
• If this opportunity resonates, feel free to reach out for a confidential conversation.
• Even if timing isn’t right, referrals are always appreciated. Great bankers often know other great bankers.

Glenn.Wong@RevUp-Consulting.com

• Assist in timetabling and scheduling of programmes and courses, including liaising with timetabling representatives for amendments.
• Maintain and prepare accurate content for programme handbooks.
• Provide administrative support for events organised.
• Perform other administrative duties as assigned.

Requirements:

• Minimum Diploma in any discipline with at least 1 year of administrative experience
• Strong organisational, analytical, and problem-solving skills
• Good interpersonal skills

To apply, please send your resume to Nately Tan Yun Zi (CEI Reg No R1104494)

Email: natelytan@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No. 99C4599

As a Programme Executive for Families for Life @ Community (FFLC), you will be at the forefront of strengthening the social fabric of our community. You will implement and coordinate vital parenting and marriage support initiatives, acting as the bridge between families and the resources they need to thrive.

Responsibilities:

• Work closely with community partners to engage families, identify needs, recommend suitable parenting and marriage programmes, and make referrals to relevant resources and services.
• Develop strategies and initiatives to promote and encourage participation in FFLC’s programmes for families in the Bukit Batok, Bukit Panjang and Choa Chu Kang Regions.
• Publicises, schedules, coordinates, and facilitates evidence-based parenting and marriage programmes, as well as Family Life Education workshops requested by schools and community partners.
• Connect with clients, address presenting concerns, and make appropriate referrals for internal and external support services.
• Developing and designing publicity materials to promote FFLC services and programmes.
• Manage administration, outreach, registration, coordination, and facilitation for programmes under FFLC, and oversee the collation of data for output and outcome reporting.
• Conducts outreach to organisations and communities to raise awareness and encourage participation in FFLC programmes.

Requirements:

• Community-Centric: A proactive professional with a heart for families and a resourceful approach to problem-solving.
• Strong Communicator: Exceptional interpersonal skills with the ability to engage diverse stakeholders strategically.
• Organized & Meticulous: High attention to detail in project management, administration, and data reporting.
• Adaptable: Comfortable with both high-level planning and "on-the-ground" facilitation.
• Flexibility: Availability to work some Saturdays and weekday evenings to meet the needs of working families.
• This position is on contract basis.

Work Location: Choa Chu Kang

If you are interested to join us, please apply via Fei Yue Career Portal.

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume. Please note that we do not accept hardcopy resumes.

Our Operations Team is seeking a fresh graduate to join us as a Customer Service Executive, reporting to the Operations Manager. This is a one (1) year programme offers an excellent opportunity for fresh graduates to gain hands‑on practical experience at the start of their career.

You will be part of a young, dynamic, ambitious, and fun team in a multicultural environment. As the focal point within Operations, you will play a key role in bridging the Sales and Service functions, working closely within a collaborative and close‑knit team.

Who should apply

• Diploma or Degree graduates in Engineering
• Well‑organised with strong time management and problem‑solving skills
• Able to work in a structured and independent manner, with a quick learning ability
• Strong interpersonal skills
• Excellent written and verbal communication skills
• Comfortable working in a fast‑paced environment
• Enjoys coordination and regular interaction with internal and external customers

The client-facing part is just where it starts. Here’s what it grows into.

THE WORK

We partner with established business brands to run client campaigns across Singapore — face to face, with real decision-makers. You’ll be the person in the room, representing something that carries genuine weight.

THE BIGGER PICTURE

Singapore’s business community runs on trust and conversation. The ability to walk into any room in this city — an SME in Toa Payoh, a regional HQ in the CBD — and genuinely connect with the person across the table is rarer than people think.

That’s the skill this role builds. And the longer you’re in it, the more second nature it becomes.

The goal isn’t just to build a client portfolio. It’s to build the kind of person who can eventually develop, lead, and grow the next wave doing this work. Campaign managers, team leads, directors — they all started where you’re starting. That’s not a coincidence. That’s the model.

THE STRUCTURE

• Day 1 ownership — in front of clients from the start, not watching from the back

• Mentors who’ve done this exact role — no theory, no PowerPoints, just real talk

• 5-day work week

• Path: Trainee → Team Lead → Assistant Manager → Director, tracked on merit

WHO WE’RE LOOKING FOR

Fresh graduates and career switchers who want to build something real in Singapore’s business landscape — not just occupy a role. Whatever your background, we care about where you want to go.

• You want to be part of something you’re genuinely proud of, not just employed by
• You take the work seriously even when it gets uncomfortable
• You see leadership as something you’re actively working towards — not a title you’re waiting on

We are looking for a candidate to support mentorship programmes by coordinating partners, engaging experts, and tracking outcomes to develop and grow local talent.

Contract Duration: 5 months
Salary: Up to $5,500/month

Responsibilities

• Run mentorship programmes and masterclasses to help local talent develop strong ideas and learn how to pitch them effectively.
• Source and engage experienced international experts to mentor local talent.
• Coordinate with partners to organise and deliver these programmes.
• Track participants’ progress and outcomes after the programmes.
• Collect data and continuously improve the programmes for better results.

Requirements

• Possesses minimum a Bachelor's Degree Media, Communications, Business, or Related field
• Media/entertainment industry experience with IP development and international market knowledge
• Programme management and partnership coordination skills with talent development background
• Data analysis abilities for programme evaluation and strategic refinement

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C5781

Job Summary

Young people today face growing challenges from life online—social media pressure, cyberbullying, online conflicts, screen overuse, and digital fatigue. These stressors affect mental health and emotional well-being but are often overlooked when supporting youth.

This is where TOUCH Cyber Wellness comes in. We help children, youths, and families build mental resilience, emotional regulation skills, and healthy digital habits. Our programmes bridge the gap between mental wellness and cyber wellness—helping individuals navigate online risks while supporting emotional well-being.

As an Executive - Programme (Centre-based), you will manage the daily operations of the Digital Wellness Centre while delivering programmes that help young people and families manage online risks, build emotional resilience, and develop healthy digital habits. You will also oversee the centre’s budgets, resources, and reporting to ensure smooth and effective operations while creating a safe and supportive space for learning and growth.

Key Responsibilities:

1. Centre Operations & Management

• Oversee daily operations, budgets, resources, and reporting for the Digital Wellness Centre.

2. Programme Design, Innovation & Implementation

• Design and deliver programmes that strengthen mental well-being, emotional regulation, and healthy digital habits.
• Develop interactive, learner-focused experiences addressing online risks, digital stress, and emotional challenges.
• Apply research and feedback to keep programmes relevant and effective.

3. Youth Engagement, Outreach and Partnerships

• Build supportive relationships with youths through centre-based activities.
• Deliver workshops and talks for youths, parents, schools, and community groups.
• Develop resources and co-create programmes with schools, community organisations, and partners.

4. Programme Evaluation and Improvement

• Gather feedback, track outcomes, and refine content, delivery, and centre operations based on needs and trends.

Qualifications:

• Bachelor’s degree in Psychology, Social Work, Education, Counselling, or a related field.
• 2–3 years’ experience in youth work, mental health education, teaching, counselling, or programme operations.

Core Competencies & Attributes：

• Proven ability to engage with youths, families, parents, and caregivers.
• Strong understanding of how digital life - including social media, gaming, and online spaces-impacts mental health, emotions, and behaviour.
• Comfortable with operational tasks like budget management, resource planning, and reporting.
• Experience managing operations in a centre or community-based setting.
• Background as an educator, counsellor, youth worker, or mental health practitioner.
• Familiarity with digital wellness, cyber wellness, or integrating technology into mental health or education work.
• Experience with programme evaluation and outcome tracking.
• Skills in developing engaging workshops, presentations, and learning resources.
• Excellent communication, facilitation, and public speaking skills.
• Empathetic, approachable, and skilled in engaging youths and families.
• Creative, adaptable, and able to design meaningful learning experiences.
• Well-organised with strong operational, project management, and coordination skills.

Job Description

Academies Australasia College (AAC) is seeking a dynamic and experienced Programme Coordinator cum English Language Lecturer to manage and deliver the Certificate in English as a Foreign Language (CEFL) programme.

This dual-role position involves both academic coordination and teaching responsibilities, ensuring effective programme delivery, student success, and compliance with regulatory standards.

Key Responsibilities

Programme Coordination

• Oversee the planning, scheduling, and delivery of the CEFL programme
• Coordinate timetables, class allocations, and teaching resources
• Ensure compliance with regulatory requirements (e.g. CPE standards)
• Monitor academic quality, assessment processes, and student outcomes
• Liaise with management, academic staff, and administrative teams
• Support student engagement, feedback collection, and programme improvement initiatives

Teaching & Academic Duties

• Deliver English language lessons (CEFL programme) to international students
• Develop lesson plans, teaching materials, and assessments
• Assess student performance and provide timely feedback
• Maintain accurate academic records (attendance, results, reports)
• Foster an inclusive and engaging learning environment

ob Requirements

• Recognised English language teaching qualification such as CELTA / DELTA / TESOL (mandatory)
• Bachelor’s degree in English, Linguistics, Education, or a related field
• ESL/EFL teaching experience
• Prior experience in programme coordination, academic leadership, or similar role preferred
• Strong organisational and administrative skills
• Excellent communication and interpersonal skills
• Ability to manage multiple responsibilities effectively

Preferred Skills

• Experience working in a Private Education Institution (PEI) in Singapore
• Familiarity with CPE/SSG requirements and academic quality assurance processes
• Experience handling international students from diverse backgrounds

Application Instructions

Interested applicants are invited to apply via MyCareersFuture. Please submit a detailed resume outlining your qualifications, teaching experience, and any programme coordination experience or email to hr@aac.edu.sg

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

An exciting opportunity has opened for a Director of Parent Experience at the Australian International School! If you are passionate about making a positive impact and are driven by growth and development, this role is perfect for you!

Position Requirements:

Essential

-Senior-level experience leading strategic communications, stakeholder engagement, or customer/community experience in complex organisations.

-Demonstrated ability to design and improve stakeholder or customer journeys, translating insight into measurable experience improvements.

-Strong executive presence with the ability to influence senior leaders, inspire teams, and represent the school confidently in parent-facing forums.

-Advanced written and verbal communication capability, including audience segmentation, copywriting and editorial judgement aligned to brand and tone-of-voice standards.

-Strong familiarity with digital communication platforms and tools.

-Proven ability to drive cross-functional alignment and improvement without direct authority.

-Experience defining and embedding platforms & service standards that strengthen stakeholder confidence and operational discipline.

-Typically 10–12 years of relevant professional experience, including leadership responsibility.

Desirable

-Experience in international schools or educational environments.

-Experience in premium service or customer-focused organisations.

Qualifications:

-Degree in Communications, Public Relations, Marketing, Business, Hospitality, Customer Experience, or related field.

-Equivalent professional experience will be considered.

-Customer Experience Certification (e.g. CXXP, Forrester) is advantageous.

Applicants are required to submit their application through our Applicant Tracking System.

Kindly copy-paste this link into a browser: https://cognitapeople.csod.com/ux/ats/careersite/1/home/requisition/2556?c=cognitapeople&sq=req2556&source=MyCareerFuture to submit your application.

We believe having a diverse workforce makes us better, smarter and happier and so welcome applicants from all backgrounds, genders, and races. We have an unwavering commitment to being fair and equitable in our recruitment process.

Early applications are encouraged, we reserve the right to interview and appoint prior to the closing date for the right applicant.

Applicants who have not heard from us by the closing date must assume that, on this occasion, their application has been unsuccessful.

About STTGDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, Italy, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

• Permanent headcount, based in Singapore
• US MNC corporate firm
• Ideal preference for candidates in investment banking/buyside/corporate finance advisory/M&A

Responsibilities would include:

• Lead corporate development transactions (including acquisitions, divestitures, joint ventures and investments) across businesses and regions
• Develop a high performing deal team with advanced financial modeling and transaction execution knowledge
• Build and develop relationships with business intermediaries, investment banks and other external advisors
• Act as an advisor to platform and business unit leaders in the evaluation of merger and acquisition transactions and make recommendations on the impact of decision to the company's objectives and performance
• Develop plans and deliver results in a fast-changing business or regulatory environment, while leading and developing a team of experienced professionals

Profile of ideal candidate:

• Bachelor’s degree in any discipline
• 5-6 years of related work experience in investment banks, with 2 years acting as a team leader
• Strong experience with transaction execution that closed M&A credential is must
• Proven experience overseeing complex financial modelling, including providing guidance to junior team members and ensuring consistent quality and accuracy of analysis
• Strong understanding of financial and accounting principles
• Proactive attitude, mature communicator that experienced to discuss and partner with executives

If you are keen to have a preliminary chat, please send me your CV directly to jemelee.triveles@ethosbc.com. 

Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.

Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

JT
EA Personnel No. R1548449
BeathChapman Pte Ltd  
EA Licence: 16S8112

Job Description

• Assist the Project Director in overseeing the overall planning, coordination and execution of construction projects to ensure delivery in accordance with project schedule, budget and quality standards.

• Lead and manage project teams including project managers, engineers, coordinators and site personnel to ensure efficient project implementation and productivity.

• Coordinate closely with clients, consultants, subcontractors and authorities to resolve technical, operational and construction-related matters.

• Monitor project progress, identify potential risks and implement mitigation measures to ensure project milestones are achieved.

• Oversee contract administration, including cost control, variation management, procurement coordination and compliance with contractual obligations.

• Ensure all construction activities comply with workplace safety regulations, quality standards and statutory requirements.

• Participate in project meetings with clients, consultants and stakeholders to review project performance and resolve project issues.

• Support the Project Director in strategic planning, resource allocation and project reporting to senior management.

• Provide leadership and guidance to project teams to maintain high standards of project delivery and operational excellence.

• Ensure proper documentation, reporting and project governance are maintained throughout the project lifecycle.
  

  Job Requirements

  • Bachelor’s Degree in Civil Engineering, Construction Management or related discipline.

  • Minimum 15–20 years of experience in construction projects with at least 5 years in senior management or project leadership roles.

  • Proven experience in managing large-scale building, infrastructure or EPC projects.

  • Strong knowledge of construction methodologies, project management practices and contract administration.

  • Familiar with Singapore construction regulations, including BCA, MOM, WSH and relevant authority requirements.

  • Strong leadership, communication and stakeholder management skills.

  • Ability to manage multiple stakeholders and lead cross-functional project teams effectively.

  • Experience in managing project cost, programme, risk and quality control.

  • Professional certifications such as PE, PMP or equivalent will be an advantage.

  • Strong problem-solving abilities with the capability to drive project delivery under tight schedules.

Key Responsibilities

1. Lead new market development for BYD’s comprehensive range of commercial electric vehicles and related green energy products and solutions.

2. Define target market segments, develop go-to-market strategies, and drive execution of sales and business development initiatives.

3. Develop and manage annual and long-term sales plans to achieve growth targets.

4. Oversee sales performance across BYD’s commercial EV portfolio and associated product lines, ensuring sustained growth and market penetration in Singapore.

5. Manage the commercial function with accountability for P&L performance, distributor portfolio management, and revenue optimisation.

6. Identify, prepare, and participate in tenders and projects related to commercial EVs and green energy solutions.

7. Collaborate and liaise with internal departments to ensure cross-functional alignment and operational synergy.

8. Lead, develop, and manage the Sales Team, ensuring strong performance, discipline, and capability building.

9. Drive strategic partnerships, key account development, and major customer engagements.

10. Perform other duties and strategic initiatives as assigned by the Managing Director.

Requirements & Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or related discipline

• Proven leadership experience in commercial vehicle sales, automotive sales, fleet sales, or B2B sales environments

• Strong track record in market development and revenue growth

• Experience managing distributors, partners, or channel sales structures is highly advantageous

• Solid commercial acumen with experience managing business performance / P&L exposure preferred

• Familiarity with government projects, tenders, or large-scale commercial deals is a strong advantage

• Strong negotiation, stakeholder management, and leadership skills

• Ability to operate effectively in a fast-paced, growth-oriented organisation.