Total 37 job vacancies by Fei Yue Community Services

About Restorative Care Department:

Restorative Care Department (RCD) was started in 2006, with one Family Resource Centre located within Prison Link Centre (Changi) specializes in serving offenders, ex-offenders and their families through a variety of programmes.

Case Management Services (CMS) was launched in 2019 to provide short-term case management for releasing inmates. Its objectives are to assist clients and their families with reintegration into society, offer individual support and guidance for transitioning back into the community, and address criminogenic needs to prevent re-offending and relapse.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders, and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders, and/or their next of kin
• Required to cover office duties at various centres

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess at least two (2) years of experience working in a similar setting (e.g. Social service agencies)
• Comfortable to work with offenders and ex-offenders in Police and Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Responsibilities:

Outreach to Community

• Support outreach events to community to promote mental wellness and increase public awareness of mental health and sharing of community support mechanisms and resources available

Basic Recognition of Signs and Symptoms of Mental Health Conditions

• Identify persons who are 18 years old and above and at-risk / diagnosed with mental health conditions
• Connecting them with right service for early diagnosis and treatment
• Conduct mental health screening for clients after community outreaches, referred from their families, grassroots organizations / civic groups and other service partners as well as those at risk within the community with an agreed upon identification / assessment tools

Basic Emotional Support, Service Linkages and Follow Up

• Provide basic emotional support and monitoring to clients or caregivers of persons with dementia or mental health conditions through regular home visitations
• Support the implementation of casework interventions
• Support crisis management in accordance to organisation’s policies and procedures

Network and Engagement of Community Partners

• Support engagement with key community partners such as grassroots organisations, social service agencies and religious organisations to raise their mental health awareness, understand services provided by CREST and coordinate mental health training and education

Administration and Documentation

• Submit reports to external parties as specified
• Ensure proper maintenance of case documentations
• Provide administration and logistical support for programmes

Other Duties

• Attend all internal and external meetings
• Any other duties as assigned

Requirements:

• At least a Diploma in Social Work, Counselling, Psychology or other fields related to healthcare or community care
• Preferably 2 to 3 years of healthcare/community care experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

About Restorative Care Department:

Are you passionate about making a difference in the lives of individuals affected by addiction? Do you have the empathy and determination to help others transform their lives? If so, we want you to join our team at the Restorative Care Department (RCD). At RCD, we are dedicated to delivering timely social interventions that address the root causes and reduce re-offending. Our mission is to promote rehabilitation and life transformation through our programmes and services. Join us in making a meaningful impact on the lives of those affected by addiction.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders and/or their next of kin

Requirements:

• Minimum a degree in Counselling recognised by Singapore Association for Counselling
• Possess at least two (2) years of experience working with offenders and ex-offenders will be an advantage.
• Certified Substance Addiction Counsellor (CSAC) with Association of Professional Addiction Counsellor (APSAC) or those trained in Motivational interviewing and/or Windows on Addiction will be given priority.
• Excellent interpersonal and written communication skills and maturity to work with families from diverse backgrounds.
• Proficient in Microsoft Office applications and the ability to thrive in a fast-paced, multi-tasking environment.

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

You will be part of Fei Yue’s Community Case Management Service (CCMS) team, providing support to seniors with complex care needs and their caregivers while managing the multiple care needs through home visits.

Responsibilities:

• Conduct comprehensive assessments of clients’ psychosocial, medical, emotional, and functional needs to determine appropriate interventions.
• Develop, implement and review individualised care plans based on clients’ needs and goals.
• Provide case management support through regular follow-ups, monitoring and intervention.
• Coordinate and liaise with healthcare providers, community partners, government agencies, and other stakeholders to facilitate service delivery.
• Advocate for clients’ needs and support access to appropriate resources and services.
• Maintain accurate and timely case documentations, reports, and records in accordance with organisational standards.
• Participate in multidisciplinary case discussions, case conferences and team meetings.

Qualifications

• Degree in Social Work
• At least 2-3 years of relevant working experience in case management in eldercare or healthcare setting preferred.
• Good knowledge of Singapore’s social service and healthcare landscape.

Requirements

• Compassionate and client focused.
• Strong critical thinking and problem-solving skills
• Proficiency in written and spoken English and Mandarin. Additional languages or dialects would be advantage in engaging with seniors.
• Strong interpersonal and communication ability
• Resilient and adaptable in challenging situations.
• Strong team player with excellent organizing and administrative skills

Office location: Teck Whye

Home visit location: Mostly northwest of Singapore, occasionally northeast of Singapore

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria are met
• Assist in conducting outreach
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly

Work Location: Senja / Fajar

If you are interested to join us, please apply via Fei Yue Career Portal https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Engage and collaborate with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Conduct mental health screening to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients with mental health issues and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Manage volunteers to support outreach events and conduct activities when necessary
• Establish and support the run of a caregiver support group

Requirements:

• Degree or Post-Graduate Diploma in Social Work, Counselling, Psychology, or Degree or Diploma in Occupational Therapy or Nursing, or Degree in Clinical Mental Health
• Preferably 2 years of healthcare/community care clinical experience
• Passionate to work in the mental health sector and community services
• Proficient in Mandarin or dialects as the outreach talks may be required to be conducted in mandarin
• Excellent communication skills and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Service Area: Bukit Timah, Ulu Pandan, Clementi, Queenstown, Buona Vista

If you are interested to join us, please apply via Fei Yue Career Portal https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Engage and collaborate with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Conduct mental health screening to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients with mental health issues and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Manage volunteers to support outreach events and conduct activities when necessary
• Establish and support the run of a caregiver support group

Requirements:

• Degree or Post-Graduate Diploma in Social Work, Counselling, Psychology, or Degree or Diploma in Occupational Therapy or Nursing, or Degree in Clinical Mental Health
• Preferably 2 years of healthcare/community care clinical experience
• Passionate to work in the mental health sector and community services
• Proficient in Mandarin or dialects as the outreach talks may be required to be conducted in mandarin
• Excellent communication skills and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Service Area: Bukit Panjang SMC, Cashew & Zhenghua Brickland & Choa Chu Kang Limbang & Yew Tee

Work Office Location : Teck Whye

If you are interested to join us, please apply via Fei Yue Career Portal https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Responsibilities:

• Lead the planning, execution, and monitoring of outreach activities and intervention programs tailored for children, youths, and families
• Execute outreach activities and intervention programmes for children, youths, and families.
• Ensure the successful delivery of programme goals by monitoring progress and implementing improvements based on regular evaluations.
• Foster positive working relationships with key stakeholders and volunteers, taking the lead in facilitating collaborative initiatives that uplifts the community.
• Co-develop and implement volunteer training to support the community work.
• Maintain timely documentation and accurate data management systems to ensure seamless service delivery.
• Commit to a flexible schedule, including at least two nights per month and occasional weekend work.
• Other Administrative duties.
• Organizational duties or projects as assigned.

Requirements:

• Degree holder.
• Relevant experience in working with children and youths is preferred.
• Passionate about improving the well-being and resilience of families from lower-income backgrounds
• Strong interpersonal and communication skills to engage effectively with youths, families, and stakeholders.
• A team player with excellent organizational and administrative abilities.
• Exhibits personal effectiveness, independence, and strong time management skills.
• Demonstrates resourcefulness and a proactive approach to problem-solving.
• Maintains a growth mindset, showing a consistent eagerness to acquire new skills and adapt to evolving community needs.

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

About the Role

We are seeking an IT Executive (Cybersecurity & Operations) to support the organisation’s cybersecurity posture and day-to-day IT operations. This role combines hands-on security operations with IT support responsibilities, ensuring systems are secure, reliable, and well-managed. The ideal candidate is technically hands-on, operationally strong, and able to translate cybersecurity requirements into practical system configurations.

Responsibilities:

1. Cybersecurity Operations & Monitoring

• Monitor security alerts from SIEM, endpoint protection, and network systems; perform triage and escalate where required
• Analyse logs and system activity to detect anomalies and potential cybersecurity threats
• Support implementation and maintenance of security tools (e.g., SIEM, endpoint detection, MDR services)
• Review and fine-tune security alerts and monitoring rules to improve effectiveness

2. Incident Response & Risk Management

• Perform first-level incident investigation, containment, and recovery actions
• Document incidents, root causes, and follow-up remediation actions
• Coordinate with internal stakeholders and vendors during security incidents
• Support vulnerability remediation and follow-up on identified risks

3. Governance, Risk & Compliance (GRC)

• Support implementation of cybersecurity policies, standards, and procedures
• Assist in audits, risk assessments, and compliance activities (e.g., PDPA and internal governance requirements)
• Maintain documentation for risks, controls, and mitigation actions
• Work with relevant stakeholders on data protection and data security initiatives

4. Vulnerability Management & Hardening

• Conduct vulnerability scans and coordinate remediation activities
• Track patching status and ensure timely updates across systems and endpoints
• Implement and maintain system hardening baselines (e.g., CIS benchmarks, NIST guidelines)
• Monitor security posture across assets and follow up on gaps

5. Vendor & Security Tool Coordination

• Liaise with cybersecurity vendors (e.g., MDR, VAPT, firewall providers)
• Track service deliverables, incidents, and remediation progress
• Support evaluation and onboarding of new tools and solutions

6. IT Operations & End-User Support

• Provide Level 1–2 IT support for incidents and service requests
• Support system administration for Microsoft 365, Entra ID / Active Directory, endpoints and network infrastructure
• Manage user access, onboarding/offboarding, and device lifecycle activities
• Perform routine system monitoring and preventive maintenance

Requirements:

Qualifications & Experience

• Diploma or Degree in Information Technology, Cybersecurity, or related field
• Preferably 3–6 years of relevant experience in cybersecurity and/or IT operations
• Experience in environments requiring both security and tech support responsibilities

Technical Skills

Familiarity with:

• Security monitoring tools (e.g., SIEM, log analysis, MDR platforms)
• Endpoint protection solutions (e.g., Microsoft Defender, Bitdefender or equivalent)
• Endpoint management tools (e.g., Microsoft Intune, Atera or equivalent)
• Vulnerability scanning and patch management tools
• Microsoft 365, Entra ID / Active Directory
• Network fundamentals and monitoring tools
• Implementation of cybersecurity frameworks (e.g., CIS, NIST) using Intune and Group Policy (GPO)
• Firewall configuration and management (e.g., Fortinet, SonicWall or equivalent)

Technical Exposure (Advantageous)

Experience with:

• PowerShell scripting for automation and administration
• Microsoft 365 ecosystem, including Entra ID security configurations
• Windows Autopilot or modern device provisioning workflows

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Engage and collaborate with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Conduct mental health screening to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients with mental health issues and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Manage volunteers to support outreach events and conduct activities when necessary
• Establish and support the run of a caregiver support group

Requirements:

• Degree or Post-Graduate Diploma in Social Work, Counselling, Psychology, or Degree or Diploma in Occupational Therapy or Nursing, or Degree in Clinical Mental Health
• Preferably 2 years of healthcare/community care clinical experience
• Passionate to work in the mental health sector and community services
• Proficient in Mandarin or dialects as the outreach talks may be required to be conducted in mandarin
• Excellent communication skills and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Service Area: Ang Mo Kio-Hougang, Hougang SMC & Punggol * Paya Lebar-Serangoon

If you are interested to join us, please apply via Fei Yue Career Portal https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Responsibilities:

• Conduct regular day and night street outreach, community walks and activities to engage street youths
• Provide counselling and case management for street youths and their families
• Design, implement and evaluate outreach activities and intervention programmes for street youths
• Plan, conduct and manage case conferences with community partners
• Document and maintain records of all outreach activities and casework sessions.
• Conduct talks and workshops in schools
• Adhere to professional ethics, organisational policies, and boundaries.
• Other duties as assigned by supervisor

Requirements:

• Possess minimum Degree in Psychology, Counselling or Sociology
• Must have passion to work with youths and their families
• To be physically and medically fit due to regular day and night street outreach and street engagements
• Strong interpersonal skills
• Strong team player with excellent organisational skills
• Relevant experience in working with youths preferred
• Flexible in your working hours, according to the needs of the programmes and youths and their families
• Job position is on contractual basis

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Responsibilities:

• Working with youth at and in risk e.g. youth who are youth offenders.
• Provide case management and appropriate level of care through risk assessment, care planning, and interventions to youths at risk and their families.
• Collaborate with schools and community stakeholders to implement a holistic intervention and supportive care plan for youths and families.
• Conduct and facilitate groupwork sessions according to the curriculum provided to youths.
• Plan and executive community-based programme.
• Contribute to work teams and projects in the Youth Department.

Requirements:

• Passionate in working with youths
• Candidate possesses minimum Degree/postgraduate certification in Psychology, Counselling or Sociology.
• Preferably trained in YLS/CMI (Youth Level of Service/ Case Management Inventory).
• Willing to work one night every fortnight and on some weekends to execute community-based programme.
• Have good interpersonal and administration skills
• Strong team player with excellent organisational skills
• Job position is on contractual basis

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

You will report to the Hougang lead and Team Lead to:

• Liaise with both internal and external stakeholders for outreach and volunteering opportunities
• Follow-up on volunteer enquiries, screen, assess, match and orientate volunteers to the services of the organisation
• Facilitate & maintain good working relationships with stakeholders and community partners
• Implement effective volunteer management system including recruitment, training, deployment, reward, retention and recognition
• Evaluate all aspects of volunteer programmes to ensure effectiveness and implement changes as appropriate
• Develop strategy and operationalise plans to market the services and volunteering opportunities of the organisation to community and corporate partners
• Monitor digital platforms on information and updates on SG Cares VC and partners
• Prepare quarterly Progress reports

Requirements:

• Diploma or Bachelor’s Degree in mass communication, marketing, human resources, social studies or equivalent; relevant field will be desired and/or
• At least 1 – 2 years of working experiences in relevant fields / sector or has interest in community relations work
• Understand community relations work & driven by a passion for the community
• Enjoy working in a hybrid environment
• Good written and verbal communications – no fear of people engagement at all
• Strong stakeholder management and people skills to work collaboratively with volunteers from varying organisations and companies
• Able to multi-task, have high attention to detail and work independently with minimum supervision as well as respecting teamwork and dynamics
• Empathetic and Observant to people/situations, being able to read the room and navigate partnerships accordingly
• Keen and a good flair in digital communications tools
• Proficient in basic computer applications, including Outlook, Word, Excel, Powerpoint

Location: Hougang

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

About Restorative Care Department:

Are you passionate about making a difference in the lives of individuals affected by addiction? Do you have the empathy and determination to help others transform their lives? If so, we want you to join our team at the Restorative Care Department (RCD). At RCD, we are dedicated to delivering timely social interventions that address the root causes and reduce re-offending. Our mission is to promote rehabilitation and life transformation through our programmes and services. Join us in making a meaningful impact on the lives of those affected by addiction.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders and/or their next of kin

Requirements:

• Minimum a degree in Counselling recognised by Singapore Association for Counselling
• Possess at least two (2) years of experience working with offenders and ex-offenders will be an advantage.
• Certified Substance Addiction Counsellor (CSAC) with Association of Professional Addiction Counsellor (APSAC) or those trained in Motivational interviewing and/or Windows on Addiction will be given priority.
• Excellent interpersonal and written communication skills and maturity to work with families from diverse backgrounds.
• Proficient in Microsoft Office applications and the ability to thrive in a fast-paced, multi-tasking environment.

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal.

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume. Please note that we do not accept hardcopy resumes.

Responsibilities:

• To lead a team of social workers and youth workers to effectively manage the programme delivery to children, youths and families from low-income backgrounds.
• Manage and oversee the delivery of programme to achieve the desired outcomes and outputs.
• Develop risk protocols and programme SOPs with the Team Leader
• Provide supervision to the social workers, youth workers and volunteers
• Guide and coach the team to conduct outreach and intervention sessions to serve the community.
• Liaise and network with partners to strengthen relationships and collaboration.
• Collaborate and adopt strategies together with stakeholders to influence systemic changes.
• Lead and conduct programme evaluation to assess and enhance programme effectiveness.
• Ensure timely documentation and accurate data management to support the service delivery.
• Prepared to work at least two nights per month and weekends occasionally.
• Provide counselling and case management for youths and their families.
• Administrative duties.
• Organisational duties or projects as assigned.

Requirements:

• Possess a minimum of a Degree in Social Work.
• Relevant experience in working with children and youths is preferred.
• Passionate about improving the well-being and resilience of families from lower-income backgrounds
• Strong interpersonal and communication skills to engage effectively with youths, families, and stakeholders.
• A team player with excellent organizational and administrative abilities.
• Demonstrates resourcefulness and a proactive approach to problem-solving.
• Flexible and adaptable to varying situations.
• Exhibits personal effectiveness, independence, and strong time management skills.

Work Location: Fajar / Simei

If you are interested to join us, please apply via Fei Yue Career Portal.

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume. Please note that we do not accept hardcopy resumes.