Total 16,923 Others procurement manager job vacancies in Australia

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Description:

· Creating a professional and welcoming experience for our customers based on the company’s guidelines.

· Obtain training and perform duties in Service and Kitchen Department.

· Lead by example by demonstrating exemplary professionalism.

· Attending to customers’ needs and complaints promptly and politely.

· Recommend improvements to Management where appropriate.

· Resolve all potential service failure issues.

· Consistently monitor individual performance and progression with your superior and management.

· Provide support as needed in various departments.

· Business Management-Support in managing food and labor costs to increase Restaurant profitability.

· Consistently review operational standards with the aim of always improving speed and service quality.

· Execute any duty that may be assigned from time to time by the Management.

Requirements:

· Applicants must possess at least degree in any field

· Applicants with no experiences is welcomed to apply

· Highly motivated and willing to learn

· Strong positive mentality

· Customer-oriented, excellent interpersonal and communication skills

· Possess good initiative and leadership skills

· On-the-job training provided

· 5.5 days’ work week

· Able to work on weekends and PH

1. Responsible for the dining experience of guests at Violet Oon ensuring their complete satisfaction from the moment of arrival till departure.

2. This service objective is achieved through responsible management of the operations and its financial performance.

3. Ensure smooth operations, and assume the role as a mentor and continue to develop and deliver high service standards to meet guest expectations. Ensure compliance to established service standards.

4. Comply with all regulatory rules and regulations of government agencies pertaining to Safety and Sanitation codes.

5. Accountable for staff management, guest engagement and financial management. Ensure at all time to uphold and practice Violet Oon Inc Pte Singapore, policies and procedures. This position is not limited to the duties listed below and can be changed, expanded, reduced or eliminated by Violet Oon Inc Pte Singapore to meet the business needs of the company.

Basic Functions:

1. To ensure guest receive the highest possible level of service.

2. Ensure the cleanliness and presentation of the restaurant at all times.

3. Training of subordinates on the job.

4. Handling of complaints and proper service recovery

5. Minimizing and controlling cost through efficiency and productivity.

Job Duties and Responsibilities:

Sales &Financials

• Control labour cost, and monitor operating expenses to meet budget.

• Work towards achieving Sales targets with the team

• Keeping track on the daily sales collection and ensure it is being bank-in accordingly

• Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection.

• Strives to increase revenues, improve service and comes up with the appropriate suggestions.

Staff Management

• Supervise staff and team.

• Conduct daily staff briefing and share information.

• Coach and motivate the team to maintain high morale.

• Maintians staff motivation levels

• Take an active role in the day-to-day training and development of the team

• Plan weekly duty roster and assign staff for daily operations.

• Check tasks assigned are completed as per standards.

• Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement.

Daily Operations & Controls

• Ensures Standard operating procedures followed up

• Check to confirm daily tasks are completed

• Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene.

• Check all equipment are maintained and in good working order.

• Oversee the smooth running of the operations to ensuring operation efficiency

• Ensure all areas of the restaurant remain clean and free of clutter.

• Coordinate with purchaser for orderings such as beverages, and-stock.

• To order and maintain stock levels to avoid stock outages.

• Coordinate with Chef on group booking.

• Prepare all reports required including but not limited to:

• Sales Reports & Tracking

• Duty Roster and Attendance records

• Part time and OT records, Inventory reports, All other related reports

• Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment.

• Follows up on all instructions/direction/initiatives from the management and cascades down all instructions professionally.

Customer Service

• Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery.

• Maintain a constant focus on providing excellent, memorable guest experiences.

• Compiled feedback lists and follow through

• Monitor and report on all feedback including online channels

• Ensure smooth service flow and handle complaints/feedback and concerns of guests in professional manner.

• Builds relationships with regular guest

Skills, and Attitude:

• Display initiative, leadership qualities and ability to motivate team

• Practice sales selling techniques to increase revenue.

• Courteous and patient

• A team player and works well with people

• Able to work under pressure

• Mature pleasant personality and can make sound decisions.

• Ability to work in a fast-paced environment

Store Manager

Location: Island wide

Salary range: $2550-S$3000

Roles & Responsibilities

The Store Manager is responsible for achieving the retail store sales target and in charge of monitoring and supervising all employees, handle customers in their queries and complaints and be able to resolve issues which may arise from day to day activities in the stores.

KEY RESPONSIBILITIES

· Manage retail store sales target and monitor store costs accordingly (staff cost, stock take etc.)

· Key holder for store opening and closing and as duty supervisor / manager

· Manage sales area housekeeping including storeroom and ensure that displays are clean and tidy

· Handling of stock take preparation and ensure items are well stocked

· Monitor and supervise all employees performance at the sales floor

· Conduct on-the-job training for new joiners

REQUIREMENTS

· Minimum 3 years of supervisory experience in retail industry.

· Meticulous and strong in mathematical calculations and figures.

· Computer Literate.

· Handle difficult customers to resolve issues.

· Able to work weekend, retail hours and shift.

Interested Candidates Kindly Whatsapp @ +65 8838 7279 with your updated resume.

Job Description:

Managing sales enquiry and understanding clients' needs and renovation requests

Providing professional advice on space planning, design concept, materials selection and project scheduling

Preparing quotation for clients

Managing and coordinating projects, ensuring timely handover of unit to clients

Developing strong relationships with clients while delivering service excellence

Manage team of 5 salesman

Job Requirements:

Sales experience; Preferable in Interior Design/Architecture industry

Strong & effective communication skills

Possess strong networking and good connection to liaise with customers/agents/suppliers

Passionate, energetic; Sales-oriented and self-driven

Job Type: Permanent

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

Job Summary:

• The Marketing Manager oversees all facets of our company's brand and product marketing
• She/He is in charge of coordinating, organizing and implementing marketing strategies and developing customer service processes and researching sales growth opportunities via the above strategies. 
• She/He is in charge of the company's marketing strategies, including figuring out the best price for our product in a designated market, creating campaigns focused on the target audience and promote it.

Roles and Responsibilities

• Reporting to the Commercial Director of Sales, will be responsible for developing, planning, budgeting, and implementing marketing strategies.
• She/He will direct and measure the impact of the marketing, public relation and communication strategies implemented both externally and internally.  The duties include organizing, directing, and monitoring the marketing efforts to effectively reach its target audience and attend to consumers' needs with the appropriate marketing message and go-to-market strategy within the Early Cancer Detection and Clinical Genomics business unit.
• The Marketing Director will also be required to collaborate and strategize with other functional areas, such as Product Development, Business Development etc with clear commercial alignment on goals.
• Direct consumer research competitive analysis to identify opportunities in the market that can be exploited and worked on.
• Strategize and develop go-to-market strategies and marketing ideas for existing products and services.
• Develop marketing strategies to nurture and engage customers down the sales funnel.
• Develop and expand partnership with KOLs to increase the company's brand reach and strength.
• Track the performance of marketing strategies implemented, come up with timely modifications to nurture more leads online and create positive ROI.
• Plan and spearhead marketing events and other campaigns to strengthen company’s presence with clinicians and hospitals.
• Collaborate with content teams and distributing partners to ensure an integrated marketing strategy that works smoothly on all its levels.
• Develop an annual marketing budget and keeping track of the resource needs for proper long-term and short-term scheduling.
• Keep track of the performing and non-performing aspects of the marketing strategy at all levels of the business.
• Perform other vital duties related to marketing as assigned.

Job Requirements:

• A Bachelor's degree or above, in any of the following areas: marketing, molecular biology.
• A minimum of 8 years’ experience in a senior marketing role in the field of molecular diagnostics or similar related fields.
• Experience in the healthcare or related industries is an advantage and highly preferred
• Excellent oral and written communication skills to create a message and lay out strategies that the external audience can easily understand
• Always willing to learn and grow as a leader and professional.
• Strong leadership skills coupled with the composure required to thrive under pressure

This position is based in Singapore.

We appreciate your interest in the above-mentioned position, however, only shortlisted candidates will be contacted.

Job Scope

Administrative duties

·      Attend to walk-in, online enquiries, and phone calls in a professional and service-oriented manner.

·      Promote the Company's products and services to existing and prospective customers using approved sales materials and practices.

·      Develop and maintain positive working relationships with customers, colleagues, and stakeholders.

·      Coordinate sales efforts with team members and other departments.

·      Achieve sales targets and manage customer retention initiatives.

·      Assist Support Staff with administrative duties when required.

·      Assist newly enrolled students with enrolment processes, including providing information, distributing welcome materials, and processing payments.

·      Provide administrative support to teachers.

Operations Leadership

·      Oversee the day-to-day operations of all local and overseas centres.

·      Supervise and lead local and overseas operational teams to achieve enrolment, staffing, and service quality targets.

·      Develop and implement operational policies, Standard Operating Procedures (SOPs), and best practices to ensure efficiency and consistency.

·      Monitor key operational metrics and conduct regular reviews with Support Staff and teachers to drive continuous improvement.

·      Adhere to the dress code, work ethics, and regulations established by Management and relevant government agencies.

·      Manage and maintain the operations and overall well-being of all centres.

·      Prepare and manage branch schedules and classroom plans to maximise enrolment and operational efficiency.

·      Manage and submit sales reports and other ad hoc reports through the school management system.

·      Manage and review part-time staff reports.

·      Monitor inventory levels and oversee the procurement of learning materials, assessment books, worksheets, and other operational supplies.

·      Provide Management with reports on customer needs, concerns, interests, competitor activities, and opportunities for new products and services.

·      Monitor staff performance, including conducting performance reviews and evaluations.

·      Manage customer and staff feedback, including complaints and compliments, and keepManagement informed of significant matters.

Marketing and Business Development

·      Create, design, and schedule content for social media platforms, including capturing photos and videos of lessons and student activities.

·      Develop and execute monthly marketing calendars and campaigns to drive enrolment.

·      Explore, develop, and secure partnerships with shopping malls, corporate organisations, and community partners for roadshows, events, and collaborations.

·      Assist in brand-building initiatives and ensure consistency across all marketing materials and communications.

·      Coordinate with freelancers, vendors, and marketing agencies on social media advertising and promotional campaigns.

Finance

·      Process supplier invoices, payroll matters, andCPF-related submissions, ensuring timely payment and proper documentation.

·      Support Management in budget planning, forecasting, and cost-control initiatives.

·      Liaise with existing vendors and service providers on bookkeeping matters and documentation requirements..

Curriculum Management

·      Oversee the printing, preparation, and distribution of curriculum materials, including assessment books, worksheets, flashcards, and teaching resources.

·      Procure lesson materials from approved platforms and vendors.

·      Collaborate with teachers on curriculum enhancements and gather feedback for Management review.

Human Resource Management

·      Prepare and publish job advertisements across relevant recruitment platforms.

·      Screen and shortlist suitable candidates based on qualifications, experience, and organisational fit.

·      Conduct interviews and assess candidates' suitability for employment.

·      Recommend suitable candidates to Management for final approval.

·      Conduct teacher observations to ensure high standards of lesson delivery and classroom management.

·      Provide training, coaching, and guidance to Customer Service Officers (CSOs) and teachers.

·      Oversee the onboarding process for new employees and ensure all required training is completed.

·      Manage performance reviews, KPIs, appraisals, and development plans for centre staff.

Job Requirements

• Energetic, creative, and nurturing personality

• Minimum N Level

• Needs to commit on weekends

• Strong interpersonal and communication skills

• Positive work attitude, self-driven, independent, team player with strong service mindset

• Centers are located across different parts of Singapore

• Some travelling between centers and HQ will be required as part of the role

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Ability to work under pressure and meet deadlines
• Ability to work shifts, weekends and Public Holidays
• Ability to work longer hours with prolonged period of standing
• Able to work night shift

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the Role We are looking for an experienced, motivated, and people-oriented Restaurant Outlet Manager to lead daily restaurant operations. You will ensure smooth service, excellent customer experience, strong team performance, and overall outlet profitability. If you are passionate about hospitality, love creating memorable dining experiences, and have strong leadership skills, we’d love to meet you.

Responsibilities

Operations & Service Excellence

• Oversee daily restaurant operations to deliver smooth, efficient, and consistent service
• Maintain high standards of food quality, hygiene, and customer service at all times
• Manage customer feedback, complaints, and service recovery professionally to enhance guest satisfaction
• Ensure compliance with food & beverage, safety, and hygiene regulations to maintain operational standards

People Management

• Lead, train, motivate, and develop the outlet team to achieve exceptional customer service outcomes
• Prepare staff schedules, manage attendance, and ensure adequate manpower coverage for all shifts
• Conduct performance evaluations, provide coaching, and implement disciplinary actions when necessary
• Foster a positive work culture and promote team spirit to enhance employee engagement

Sales, Finance & Inventory

• Monitor sales performance, control costs, and drive overall outlet profitability
• Manage daily cash handling, point-of-sale (POS) operations, and administrative reporting accurately
• Oversee stock levels, purchasing, and waste control to minimize losses and optimize inventory
• Analyze sales trends and propose improvement strategies to increase revenue and customer retention

Marketing & Customer Engagement

• Support marketing initiatives, campaigns, events, and seasonal promotions to boost outlet visibility
• Build and maintain strong relationships with regular customers to encourage repeat business
• Collaborate closely with HQ and Marketing teams to increase brand awareness and footfall

Required competencies and certifications

• Minimum 3 years of managerial experience in food & beverage or hospitality management
• Strong leadership, communication, and interpersonal skills demonstrated through team management
• Service-oriented mindset with a passion for hospitality and creating excellent guest experiences
• Good knowledge of restaurant operations, profit & loss management, and staff supervision
• Ability to work weekends, public holidays, and shifts as required
• Demonstrated independence, responsibility, problem-solving skills, and ability to make decisions promptly

Preferred competencies and qualifications

[None specified in original JD]

Other Information

What We Offer

• Career progression opportunities
• Staff meals
• Training and career development
• Fun, supportive, and dynamic working environment

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Operations Manager who is willing to take on a challenging and demanding role. The position requires someone who is prepared to work long hours when necessary and is comfortable managing our wholesale/retail cum restaurant shop (2-in-1 shop wholesale and retail with F&B). The role is hands-on, and you may be required to assist in supervising our kitchen operations as part of your responsibilities. 

You must be adaptable to a fast-paced work environment, able to handle pressure, and committed to improving both our wholesale/retail and restaurant operations. The job will also require working on weekends and public holidays. A strong sense of responsibility, independence, and teamwork is essential. 

Part of the job involves addressing customer concerns, which calls for patience, professionalism, and effective communication. Candidates are expected to uphold company standards and deliver steady, dependable results.

Job Description & Requirements

· Ability to work under pressure

· Manage, oversee daily operations and ensure compliance with operations standards and procedures

· Plan and develop business strategy

· Manage food cost & manpower cost

· Conduct pre-operational and regular checks of the kitchen

· Check and mange inventory and order stock when necessary

· Drive operational efficiencies of the restaurant by providing operational leadership 

· Ability to recruit and hire a team who can carry out the operations work properly

· Approval of payroll for outlet before sending to HR department for salary processing

· Ensure food served is consistent and of high quality

· Maintain a cleanliness and sanitary environment especially at the kitchen area

· 6 days work per week

· Orders and pager monitoring

· Knowledge in setting-up or managing a foodcourt is a plus but not mandatory

· Manage multiple outlets, lead teams to ensure that all outlets are being operated efficiently and effectively

· Aid the management team in setting up of new outlets including identification of location, conceptualization, business feasibility studies, procurement, hiring as well as setting up of operational procedure

· With sound financial management skill to ensure stores are profitable and stay within budget with high service standards

SKILLS REQUIRED:

· Proven food and beverage management experience

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

· Ability to spot and resolve problems efficiently

· Mastery in delegating multiple tasks

· Communication and leadership skills

· Strong in Digital Marketing

· Up to date with food and beverages trends and best practices

· Menu Creation – plan menu and develop new dishes to ensure the variation & quality of food

· Ability to manage personnel and meet financial targets

· Guest-oriented and service-minded

Please send your resume to: gbsportsfiles@gmail.com stating the position you are applying for.

Responsibilities

1. Develop and execute sales strategies to expand the company's ship management business.
2. Identify and pursue new business opportunities with ship owners, ship managers and maritime stakeholders lobally.
3. Build and maintain strong relationships with existing and prospective clients to secure long-term ship management contracts.
4. Prepare and present commercial proposals, service agreements, and management fee structures tailored to client requirements.
5. Lead contract negotiations and manage the entire sales cycle from prospecting to contract award and onboarding.
6. Collaborate closely with technical, marine, crewing, HSSEQ, and finance teams to ensure service offerings meet client expectations.
7. Monitor market trends, competitor activities, fleet movements, vessel acquisitions, and industry developments to identify growth opportunities.
8. Represent the company at maritime exhibitions, conferences, networking events, and industry associations to enhance brand visibility and generate leads.
9. Maintain accurate sales forecasts, CRM records, pipeline reports, and business development activities to achieve revenue targets.
10. Achieve annual sales, profitability, and fleet growth targets while contributing to the company's overall strategic objectives.

Requirements

1. Bachelor's Degree in Maritime Studies, Marine Engineering, Nautical Studies, Business Administration, or a related discipline.
2. Minimum 5–7 years of commercial, business development, chartering, technical, marine or ship management experience within the maritime industry.
3. Strong network and relationships with ship owners, operators, ship managers, and maritime decision-makers in Asia and internationally.
4. Proven track record in securing ship management contracts, maritime services agreements, or related commercial business with measurable revenue achievements.
5. Excellent communication, negotiation, presentation, and stakeholder management skills with the ability to work independently and travel internationally when required.

Clarence Khoh
R1552376

Responsibilities

· Lead project team and facilitate their ability to complete the project on time

· Manage and oversee the day-to-day management of projects and on-site works

· Responsible for ensuring smooth implementation and monitoring of work progress.

· Supervise workers and sub-contractors to ensure works are carried out as per schedule and in good quality

· In charge of the planning, assessment and implementation of the whole project safety system and ISO system

· Communicate and coordinate with clients and consultants, clarify requirement, plan, monitor and control the project, including carrying out implementation of the project.

· Preparation of site progress report and necessary documentation and attend daily site meetings

· Identify and resolve site issues effectively and efficiently.

Requirements

· Degree or Diploma in Electrical Engineering or its equivalent

· Min 5 years relevant experience with at least 3 years project management experience at local projects

· Strong technical abilities and interpersonal skills

· Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment.

· Able to communicate effectively at all levels.

At White Restaurant, we're more than just serving great food, we're creating memorable experiences that bring people together every day. As we continue to grow across Singapore, we're looking for passionate leaders who can inspire teams, drive excellence, takes real ownership of outcomes and shape the future of our brand.

If you have been running a restaurant well for a few years and you are ready for more, we want to hear from you.

ABOUT THE ROLE

Reporting to the Senior Operations Manager, you will manage 4 to 5 White Restaurant outlets across Singapore on a field-based basis with direct reports of 4 to 5 Restaurant Managers. You are the person your Restaurant Managers call when they need someone in their corner, and also the person who holds them accountable when the standard slips. Both things are true at the same time.

KEY RESPONSIBILITIES:

• Visit each outlet in your cluster at least twice a week and know your outlets better than anyone

• Run weekly one-on-ones with each Restaurant Manager focused on real coaching conversations on their team, their standards, and their growth

• Own food safety and SFA compliance across your cluster, with zero demerit points as the floor

• Work with each Restaurant Manager to turn monthly targets into shift-level plans and close gaps when numbers slip

• Be the first call when something goes wrong in your cluster

• Ensure food quality consistency and service excellence from FOH team members

• Hold reviews and training sessions for outlets with service lapses and monitor online feedback

• Identify your next Restaurant Manager from within and put them on a development track
  

WHO WE ARE LOOKING FOR:

• At least 5 years in F&B, including 2 or more years as a Restaurant Manager with full P&L ownership.

• Have run a clean operation with consistent audit scores, no repeat food safety issues, and service standards that hold even when you are not watching.

• Have actually developed someone—not managed around a weak performer, but coached them to a better place.

• Food Safety Level 2 certified WSQ Advanced Certificate in F&B Management is a plus.

• Bilingual in English and Chinese. Our teams are diverse and communication matters.

• Singapore F&B experience is required
  

WHY THIS ROLE

White Restaurant is at a genuine inflection point. We are adding outlets, developing a second brand, and building the operating model that will carry us through the next phase of growth. The Cluster Manager is the primary pipeline into Operations Manager at White Restaurant Group. That path is structured, supported, and real. Your SOM and COO will work with you directly on P&L analysis, business thinking, and the skills you need to lead at the next level.

HOW TO APPLY

Send us your CV and a short note, two or three sentences, on what has shaped your career so far and what you are looking for next. We are not looking for a formal cover letter. We just want to hear from you in your own words.

Shortlisted candidates will be contacted within 5 working days.

Job Summary

Lead front-of-house operations to deliver exceptional guest experiences, manage staff, and ensure smooth restaurant service while upholding brand values and driving business growth.

Responsibilities

• Oversee daily restaurant operations to ensure seamless service and high customer satisfaction
• Greet and engage guests to deliver personalized and welcoming experiences
• Manage, train, and schedule front-of-house staff to optimize team performance
• Collaborate with kitchen and bar teams to maintain quality control and ensure timely service delivery
• Resolve guest complaints and feedback professionally and proactively to enhance satisfaction
• Monitor inventory levels, order supplies, and manage vendor relationships to maintain stock and cost control
• Enforce health, safety, and hygiene standards to comply with regulations and ensure a safe environment
• Drive sales and support marketing initiatives to attract and retain clientele
• Prepare and analyze financial and operational reports to inform management decisions
• Uphold and promote the restaurant’s brand image and core values consistently

Required competencies and certifications

• Proven experience as a Restaurant Manager or in a similar hospitality leadership role
• Fluency in English (spoken and written) to communicate effectively with guests and team members
• Strong interpersonal and communication skills to lead teams and interact with customers
• Ability to lead and motivate staff in a fast-paced environment to achieve operational goals
• Excellent organizational and problem-solving skills to manage multiple tasks efficiently
• Customer-focused mindset with attention to detail to enhance guest experiences
• Flexibility to work evenings, weekends, and holidays as required for operational needs

Preferred competencies and qualifications

• Familiarity with restaurant management software to support operational efficiency