• Position : Project Engineer
• Location : Tagore
• Working hours : Monday to Friday - 8.00AM to 5.00PM
• Salary (commensurate with experience) : Up to $4,500 + Attractive Incentives & Remuneration
• Duration : Permanent
• Industry : Industrial equipment supplier

Responsibilities:

• Manage engineering projects from commencement to completion, ensuring timely delivery within budget and contract requirements.
• Coordinate and liaise with internal teams, clients, vendors, and external stakeholders.
• Design and size equipment, and prepare layout drawings based on project requirements.
• Handle project costing, procurement, and supplier coordination.
• Monitor project schedules, budgets, and deliverables to ensure smooth execution.
• Support on-site equipment/system commissioning, start-up, and troubleshooting when required.

Requirements:

• Bachelor’s Degree in Mechanical Engineering or equivalent.
• Able to manage multiple projects concurrently in a fast-paced environment.
• Strong communication, coordination, and interpersonal skills.
• Good analytical, creative, and logical problem-solving abilities.
• Willing to travel when required.
• Experience in powder-processing systems or equipment will be an added advantage.
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: jeslyn@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Deputy Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Our shortlisting process takes 3 working days, and only shortlisted candidates will be contacted.

If you do not hear from us within this period, your application was not shortlisted. We encourage you to continue your job search, and we will contact you should a suitable opportunity arise. We wish you all the best.

Electrical Engineer (Construction & Manufacturing)

Job Summary

The Electrical Engineer is responsible for designing, implementing, maintaining, and improving electrical systems used in construction projects and manufacturing facilities. This role ensures that all electrical installations, machinery, and systems operate efficiently, safely, and in compliance with regulatory standards.

Key Responsibilities

Design & Engineering

• Design electrical systems for buildings, plants, and industrial facilities, including power distribution, lighting, grounding, and control systems.
• Prepare electrical drawings, schematics, and technical specifications.
• Perform load calculations, system sizing, and equipment selection.

Project Management (Construction)

• Plan and oversee electrical installation activities on construction sites.
• Coordinate with civil, mechanical, and project teams to ensure smooth integration of systems.
• Monitor project timelines, budgets, and contractor performance.
• Ensure compliance with local electrical codes and safety regulations.

Manufacturing & Plant Operations

• Maintain and troubleshoot electrical equipment such as motors, PLCs, transformers, and control panels.
• Support production teams to minimize downtime and optimize efficiency.
• Implement preventive and predictive maintenance programs.

Automation & Control Systems

• Design, program, and maintain PLC (Programmable Logic Controller) and SCADA systems.
• Improve automation processes to enhance productivity and safety.
• Diagnose and resolve control system faults and failures.

Installation & Commissioning

• Supervise installation, testing, and commissioning of electrical systems and equipment.
• Ensure proper calibration and functionality before project handover.
• Prepare commissioning reports and documentation.

Safety & Compliance

• Ensure all electrical systems comply with safety standards (e.g., IEC, NEC, local regulations).
• Conduct risk assessments and implement safety measures.
• Participate in audits, inspections, and incident investigations.

Energy Management

• Monitor energy consumption and recommend energy-saving initiatives.
• Implement sustainable and energy-efficient solutions.

Documentation & Reporting

• Maintain detailed records of electrical designs, maintenance activities, and project progress.
• Prepare technical reports, manuals, and SOPs (Standard Operating Procedures).

Qualifications

Education

• Bachelor’s degree in Electrical Engineering or related field.

Experience

• 2–7 years of experience in electrical engineering within construction or manufacturing environments.
• Experience with industrial electrical systems and project execution is preferred.

Technical Skills

• Knowledge of power systems, electrical circuits, and industrial automation.
• Experience with PLCs, SCADA systems, VFDs, and control panels.
• Proficiency in design software (AutoCAD, EPLAN, ETAP, or similar).
• Understanding of electrical standards and codes.

Soft Skills

• Strong problem-solving and analytical skills.
• Excellent communication and coordination abilities.
• Ability to manage multiple projects and deadlines.
• Attention to detail and commitment to safety.

Key Performance Indicators (KPIs)

• Project completion within time and budget
• Equipment uptime and reliability
• Reduction in downtime and maintenance costs
• Energy efficiency improvements
• Compliance with safety and regulatory standards

Working Conditions

• Work may involve both office (design) and on-site (construction/plant) environments.
• Exposure to industrial hazards such as electrical systems, heavy equipment, and noise.
• May require travel to project sites and working extended hours when needed.

Core responsibilities

• Determines project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.
• Maintains project schedule by monitoring project progress, coordinating activities, and resolving problems.
• Controls project plan by reviewing design, specifications, and plan, scheduling changes, and recommending actions.
• Managing the work activities for the group of Sub-Contractors, supervisor and workers
• Ensure that all legal requirements under the Singapore laws are complied with.
• Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirement.
• Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

Job Specifications

• Bachelor’s Degree Engineering (Civil) or equivalent
• Civil Engineering / Structural working experience in related fields is advantage.
• A proactive and resourceful individual who possess good communication, negotiation and presentation skills.
• Good communication and analytical skills, able to interact with people of all levels.

Key Responsibilities

• Develop detailed turnaround work packages, job plans, and schedules.

• Review maintenance work scopes, engineering requirements, and inspection findings.

• Conduct site walkdowns to verify job scope, access requirements, and resource needs.

• Prepare manpower, equipment, material, and subcontractor requirements.

• Coordinate with Operations, Maintenance, Inspection, Engineering, SHE, and Contractors during planning and execution phases.

• Estimate labour hours, equipment requirements, and turnaround costs.

• Develop task sequences and identify critical path activities.

• Ensure all materials, tools, permits, and resources are available before execution.

• Monitor turnaround progress and provide daily planning support during execution.

• Track schedule performance, productivity, and work completion status.

• Identify schedule risks, constraints, and opportunities for optimization.

• Prepare turnaround reports, KPIs, and post-turnaround lessons learned.

• Ensure compliance with company safety procedures, quality standards, and client requirements.

Requirements

• Diploma or Degree in Mechanical Engineering or related discipline.

• Minimum 3–5 years of planning experience in refinery, petrochemical, oil & gas, or industrial plant maintenance.

• Experience in plant turnaround/shutdown planning is preferred.

• Planning software such as Primavera P6 or Microsoft Project are added advantage

• Good communication, coordination, and stakeholder management skills.

• Ability to work under tight schedules and turnaround environments.

• Strong understanding of mechanical maintenance activities including:

  • Heaters

  • Static Equipment

  • Rotating Equipment

  • Piping

  • Heat Exchangers

  • Pressure Vessels

  • Valves

At No deviation, we are dedicated to delivering patient-centric solutions that revolutionize the pharmaceutical landscape. As a dynamic expert in engineering consultancy, Commissioning Qualification Validation (CQV), and Quality, Compliance, and Regulatory services, we are looking for individuals who are excited to contribute to impactful projects and drive innovation.

We believe that great things happen when Empathy, Integrity, and Transparency guide our actions. That's why we foster a culture of collaboration, inclusion, and continuous development – empowering our team members to grow personally and professionally.

Position Overview

We are seeking a Utilities Engineer to ensure the proper maintenance and compliance of facility systems and equipment according to design specifications and GMP standards. The engineer will provide technical expertise for the operation and maintenance of utilities systems, supporting routine operations readiness. Responsibilities include ensuring adherence to standards, supporting the development of commissioning and qualification documents, and ensuring compliance with regulatory requirements. The role also involves troubleshooting technical issues, collaborating with cross-functional teams, and promoting knowledge sharing.

Key Responsibilities

Operational Excellence, Continuous Improvement, and Daily Operations

• Lead and support continuous improvement initiatives for utility system operations, maintenance, and reliability programs.
• Establish key metrics to ensure optimal performance of utility operations.
• Lead and support utility projects by reviewing engineering design documentation and related drawings.
• Lead and support Site Acceptance Tests (SAT), commissioning, and system testing to meet User Requirement Specifications (URS).
• Participate in system walk-downs to ensure reliable utility system operations.
  

Safety and Quality Compliance Management

• Lead and support audit readiness activities for regulatory inspections to ensure compliance with site and global SOPs, GEP, and GDP requirements.
• Assist in the development, revision, review, and approval of Standard Operating Procedures (SOPs), Risk Assessments, Preventive Maintenance Programs, and Job Plans.
• Lead and support deviation investigations, ensuring appropriate Corrective and Preventive Actions (CAPA) are implemented.
• Lead and support change control activities and continuous improvement initiatives to enhance system reliability and operational performance.
• Actively promote and uphold the Company's Safety Culture.

Sustainability

• Lead and support site sustainability initiatives through analysis of utility and energy consumption data.
• Identify opportunities to optimize utility usage and improve energy efficiency.
• Support the development of business cases and proposals to achieve site sustainability objectives.
• Generate and compile utility consumption data for regulatory authority submissions and internal reporting.

Required Qualifications

• Diploma or Degree in Mechanical, Electrical, Chemical, or related Engineering disciplines.
• Ability to work independently and collaboratively within cross-functional teams.
• Strong interpersonal, communication, and presentation skills.
• Proficient in computer applications and documentation systems.
• Experience working in a highly regulated environment with GMP documentation practices.
• Strong analytical and problem-solving capabilities with the ability to identify improvement opportunities.
• Effective stakeholder management and facilitation skills to achieve project and operational objectives.
• Ability to influence and collaborate positively with peers and stakeholders.
• Familiarity with utilities systems, maintenance programs, commissioning, qualification, and compliance requirements within pharmaceutical, biotech, or related manufacturing environments is preferred.

Why join us?

• Generous Leave Policy.
• Comprehensive Health & Wellness Coverage: Receive robust medical and dental coverage to support your health needs.
• Professional Development Opportunities: Access continuous learning programs and resources for career growth within the company.
• Inclusive Culture: Work in an environment where innovation, collaboration, and diverse perspectives are encouraged and celebrated.
• Shape the Future: Make a real difference in the pharmaceutical industry while advancing your career.

How to apply

Are you ready to play a key role in shaping the future of pharmaceutical solutions? If you're passionate about making an impact, we want you on our team!

Please submit your resume, outlining your qualifications and experience relevant to the role, here.

KEY DUTIES & RESPONSIBILITIES

Project Planning and Execution:

• Assist the Project Manager in developing and implementing comprehensive project plans.
• Coordinate and oversee all construction activities on-site, ensuring compliance with project schedules and work programs.
• Monitor project progress and identify potential risks or issues, implementing corrective actions as needed.

Technical Documentation:

• Prepare, review, and submit various project documents, including schedules, method statements, design plans, risk assessments, and monthly reports.
• Conduct technical reviews of project specifications to ensure alignment with project requirements.

Site Supervision and Quality Control:

• Supervise construction activities to ensure adherence to contract specifications, drawings, quality standards, and ESH practices.
• Conduct regular site inspections to monitor progress and identify any deviations from project plans.
• Assist in the development and implementation of QA/QC procedures.
• Provide regular updates to the Project Manager on QA/QC issues and progress.

Stakeholder Management:

• Coordinate and liaise with clients, consultants, subcontractors, suppliers, and authorities on project-related matters.
• Attend regular project meetings and provide technical and non-technical solutions to issues.
• Assist in verifying progress payments and claims from contractors.

Ad-hoc Tasks:

• Maintain accurate project records and documentation.
• Prepare reports and presentations as required.

JOB REQUIREMENTS

• Diploma / Bachelor's degree in Electrical Engineering or with relevant experience
• 1-3 years of experience in construction
• Proficiency in Microsoft Office
• Strong understanding of construction methodologies, materials, and equipment.
• Excellent organizational, planning, and time management skills.
• Strong communication and interpersonal skills.
• Must be a good team player
• Ability to work under pressure and meet tight deadlines.

Job Description & Requirements

The company specializes in providing the marine and offshore industry with sustainability solutions. We focus on providing our customers with innovative solutions so that they can meet their companies’ ESG (Environment, Sustainability and Governance) goals, providing solutions for the energy transition, and marine maintenance, repair and overhaul.

Responsibilities:

· Develop green marine solutions that reduces marine carbon footprint, in line with company business objectives.

· Hands on in setting up of test lab to enable development and testing.

· Perform PLC software and algorithm development for electrical propulsion solutions.

· Generate documentation of software architecture and logic flow, test procedures, quality control and any other necessary supporting documents.

· Participate and support commissioning of vessels with similar configurations.

· Troubleshoot and resolve any issues related to our delivered solutions that may arise during the vessel commissioning.

· Any other tasks as may be required by supervisor.

Requirements:

· Minimum Engineering degree in relevant discipline

· Strong software development skills particularly in equipment controls

· Strong analytical and troubleshooting skills

· Hands on person

· Team player

· Good communicator and has no problem engaging with external parties

· Knowledge in power electronics, motor drives, marine propulsion systems is a plus

Responsibilities:

• Acts as the main technical advisor on construction sites, supervising staff, tools, and materials to ensure projects are completed safely, on time, and within budget.
• Interpret technical designs, set out site layouts, provide technical advice, and enforce safety regulations.
• Setting out, leveling, and surveying the site to establish building locations, grades, and elevations, ensuring all structural work follows design plans.
• Overseeing daily construction activities, managing subcontractors, and coordinating materials and labor to meet project goals.
• Providing technical solutions to site issues and conducting quality assurance inspections to ensure compliance with standards and regulations.
• Enforcing safety protocols, conducting safety audits, and ensuring compliance with Occupational Health and Safety (OHS) regulations.
• Maintaining accurate project documentation, such as site diaries, daily progress reports, and change orders.

Requirements:

• Min Degree in Civil Engineering or related field
• Min 3 years of relevant experience in geotechnical works and site supervision
• Experience in pipe jacking, tunnelling, or mining works preferred
• Knowledge of safety regulations and geotechnical construction standards

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Experience in handling support & installation for Finacle 10.x environments including troubleshooting and configuring new services
• Ability to take ownership of deliverables and engaging all stakeholders
• Proficient in N-tier architecture for Finacle, high availability concepts
• Proficient in writing SQL queries in Oracle/PostgreSQL for troubleshooting issues and preparing data for issue analysis and reporting
• Hands on with Unix/Linux commands
• Basic proficiency in Middleware technologies like WebSphere Application Server and JBOSS
• Hands on experience in automating some of the routine tasks in environment management
• Experienced in handling patching of Finacle, OS, MW and database components. Should be able to perform impact assessment and co-ordinate the tasks with various supporting units like OS support, DB support, Middleware support, etc.
• Familiar with environment maintenance tasks like source refresh across environments, data refresh across environments and familiar with CICD concepts

Requirements
Finacle 11.x experience. Should have 6+ Years of Experience

Knowledge of Kafka, Redis and PostgreSQL

End to end setup experience in Finacle in versions 10.x or 11.x

Production environment support and familiarity with change management process

A Construction Company in Woodlands have vacancy for Building Construction Engineer

Job Scope

· Quality control and inspection

· Prepare and submit weekly and monthly site progress report to management

· Prepare method statement

· Safety regulations

· Meeting with clients

· Supervising your Construction Team

· Controlling Materials Order and Usage

· Improving Company's Work Quality

· All other necessary works

· Attend Site Survey and prepare site drawings

· Coordinate with officers, main cons, clients etc

· Attend kick off meeting

Criteria

· Able to work independently and work as a project team

· Able to carry out prescribed work in a safe, competent or compliant matter.

· Possession of outstanding written and verbal communication skills, as well as having strong interpersonal skills

· Self-motivated individual, with phenomenal confidence working with diverse partner groups

· Able to perform using AutoCad and other drawing applications

· Good team player and handle stress and deadlines.

· Candidates with more experience may be considered for more senior positions.

· We offer attractive remuneration package to the right candidate.

· Interested candidates are invited to submit detailed resume stating:-

· Current salary;

· Expected salary;

· Reasons of leaving and

· Date of availability.

Benefits

· High Potential of growth

· Medical and dental coverage

· Year end remuneration benefits

We regret that only shortlisted candidates will be notified.

Job responsibilities:

• Reports to Head of Engineering Management basis organization and to Project Engineering Manager when assigned to a project role.

• Completing all assigned tasks as delegated by the Engineering Manager

• Coordination of internal engineering activities and the interdisciplinary interfaces in close coordination with the discipline team leaders

• Ensure technical requirements defined in the contract are incorporated in the engineering deliverables.

• Managing and facilitating communication across the engineering functions to ensure that the project objectives and needs are met.

• Assist the Engineering Manager in compilation of weekly reports and highlight outstanding or hold issues, including areas of concern and review of action items.

• Organisation of multidiscipline system/area design reviews

• Participate in HAZOP's and other external reviews

• Define and request required resources and establish design teams

• Interface with other organisational units, including systems administrations

• Ensure that vendor information required to progress the work are identified and communicated

• Implement project strategies and philosophies

• Monitor the execution of the quality assurance program for conformance to project requirements.

• Responsible for the administration and follow-up of the deviation/ concession system and Technical Clarifications towards Client

• Coordinating with Third Party Suppliers/Service Contractors

• Responsible for ensuring identification, decision making and implementation of all changes to the design, including necessary changes arising from design development and site queries

• Coordinate with engineering team to identify risks and opportunities, evaluate the consequences and register them in the Risk Database. Follow up on and ensure closure of mitigation actions.

• Arrange lessons learnt workshops for the FEED and Execute phases with engineering. Follow up with discipline leads that relevant lessons learnt are implemented in the design

• Maintain a positive and safe working environment at work location

Work experience requirements:

• Must have a minimum of 8 to 12 years of experience having worked in an multi-disciplinary engineering setup for upstream oil & gas projects (Fixed and Floating installations) having served in the capacity of a Senior Project Engineer

• Must have an experience with Change/ Interface/ Risk Management

• Must have had prior work experience with medium/ large sized brownfield and green field projects in the Oil and Gas sector with similar roles and accountabilities and possess an excellent understanding of project phases, milestones and deliverables.

Qualifications:

• Bachelor’s degree in an equivalent engineering specialisation.

Other skills:

• good understanding and knowledge of oil and gas industry

• Computer literacy in MS Office

• Effective technical communication (verbal and written) skills with proven ability to present technical issues to design teams and client.

• Effective interpersonal skills and ability to work well with people at all levels.

• A self-starter who can work independently, make sound decisions, analyse problems and provide focused solutions.

• Strong industry knowledge in an MNC work environment would be an advantage

We regret that only shortlisted candidates will be notified.

Responsibilities

• We are looking for a Senior Java Backend Engineer to support and

enhance our API and microservices ecosystem in a cloud-native AWS

environment. This role focuses on BAU (Business-As-Usual) support,

ensuring system stability, performance, and continuous improvement of

backend services.

• Provide BAU support for Java-based microservices and APIs, ensuring

high availability and reliability

• Design, develop, and maintain scalable microservices using Java (17+)

and Spring Boot (3.x)

• Manage and support cloud infrastructure on AWS (ECS, EC2, RDS)

• Monitor system performance and troubleshoot issues using tools like

Grafana and CloudWatch

• Implement and maintain CI/CD pipelines using GitLab, AWS

CodeCommit, and CodePipeline

• Collaborate with cross-functional teams to resolve production issues and

deploy enhancements

• Support integration with identity and access management systems (Okta)

• Work with MuleSoft for API integrations and middleware support

• Ensure adherence to best practices in coding, security, and performance

optimization

• Participate in incident management, root cause analysis, and continuous

improvement initiatives

Good to Have

• Experience with containerization and orchestration (Docker,

Kubernetes)

• Exposure to security best practices in cloud environments • Familiarity

with Agile/Scrum methodologies

Soft Skills

• Strong problem-solving and analytical skills

• Ability to work in a fast-paced BAU support environment

• Excellent communication and stakeholder management skills

• Proactive mindset with ownership of production system

Requirements • 8+ years of experience in Java backend development

• Strong expertise in Java 17+ and Spring Boot 3.x

• Proven experience in building and supporting microservices and

REST/GraphQL APIs

• Hands-on experience with AWS services: ECS, EC2, RDS

• Experience with Infrastructure as Code (IaC)

• Proficiency in CI/CD pipelines using GitLab, AWS CodeCommit, and

CodePipeline

• Strong knowledge of SQL, Oracle and relational databases

• Experience with monitoring and logging tools such as Grafana and AWS

CloudWatch

• 3+ years of experience with Okta for authentication/authorization

• 3+ years of experience with MuleSoft for API integration

Responsibilities

• We are looking for a Senior Java Backend Engineer to support and

enhance our API and microservices ecosystem in a cloud-native AWS

environment. This role focuses on BAU (Business-As-Usual) support,

ensuring system stability, performance, and continuous improvement of

backend services.

• Provide BAU support for Java-based microservices and APIs, ensuring

high availability and reliability

• Design, develop, and maintain scalable microservices using Java (17+)

and Spring Boot (3.x)

• Manage and support cloud infrastructure on AWS (ECS, EC2, RDS)

• Monitor system performance and troubleshoot issues using tools like

Grafana and CloudWatch

• Implement and maintain CI/CD pipelines using GitLab, AWS

CodeCommit, and CodePipeline

• Collaborate with cross-functional teams to resolve production issues and

deploy enhancements

• Support integration with identity and access management systems (Okta)

• Work with MuleSoft for API integrations and middleware support

• Ensure adherence to best practices in coding, security, and performance

optimization

• Participate in incident management, root cause analysis, and continuous

improvement initiatives

Good to Have

• Experience with containerization and orchestration (Docker,

Kubernetes)

• Exposure to security best practices in cloud environments • Familiarity

with Agile/Scrum methodologies

Soft Skills

• Strong problem-solving and analytical skills

• Ability to work in a fast-paced BAU support environment

• Excellent communication and stakeholder management skills

• Proactive mindset with ownership of production system

Requirements • 8+ years of experience in Java backend development

• Strong expertise in Java 17+ and Spring Boot 3.x

• Proven experience in building and supporting microservices and

REST/GraphQL APIs

• Hands-on experience with AWS services: ECS, EC2, RDS

• Experience with Infrastructure as Code (IaC)

• Proficiency in CI/CD pipelines using GitLab, AWS CodeCommit, and

CodePipeline

• Strong knowledge of SQL, Oracle and relational databases

• Experience with monitoring and logging tools such as Grafana and AWS

CloudWatch

• 3+ years of experience with Okta for authentication/authorization

• 3+ years of experience with MuleSoft for API integration

Job Descriptions:

• Lead NPI capacity planning and ramp-up readiness.
• Design and optimize FATP line layouts and production flow.
• Govern time studies and validate standard times across FATP lines.
• Drive line balancing optimization and manpower efficiency improvement.
• Perform OEE analysis and eliminate bottlenecks.
• Lead Lean initiatives, including VSM, SMED, Kaizen events.
• Collaborate with the automation team to optimize production line headcount and drive cost reduction initiatives.
• Quantify cost-saving opportunities and track financial impact.
• Mentor junior IE engineers.
• Present productivity analysis and improvement proposals to management

Job Requirements:

• Diploma or Bachelor Degree in Industrial Engineering or a related field; Lean / Six Sigma certification is an advantage.
• Minimum 5 years of experience in FATP or high-volume manufacturing environments.
• Strong expertise in time study, MTM, line balancing, capacity modeling, manpower optimization, OEE analysis, and throughput improvement.
• Advanced knowledge of FATP processes, with a solid understanding of automation impact on labor modeling.
• Proficient in advanced Excel, Power BI, and other data analysis tools, with the ability to prepare financial and productivity reports.
• Strong analytical, structured problem-solving, and project management skills.
• Results-driven mindset with leadership, mentoring, and cross-functional influencing capabilities.

IT EUC Engineer (L2/L3 – EUC & Network Support)

Position Overview

This role is responsible for end-to-end EUC engineering and operational support within a managed services environment, with additional responsibility for network troubleshooting and infrastructure support. The engineer is expected to operate at L2/L3 level, handling escalations, performing root cause analysis, and ensuring SLA-driven service delivery.

Key Responsibilities

1. End User Computing (EUC) & Technical Support

• Provide Level 2/3 technical support, including handling critical and emergency incidents.

• Manage end-user devices (desktops, laptops, mobile devices) across Windows, macOS, iOS, and Android platforms.

• Perform software imaging, deployment, and distribution using tools such as Intune or equivalent.

• Support Microsoft 365, Active Directory, Azure AD, and Group Policy administration.

• Conduct user onboarding and basic system training when required.

2. Infrastructure & Networking Support

• Support and troubleshoot LAN/WAN, Wi-Fi, VPN, and firewall connectivity issues.

• Assist in configuration and maintenance of network devices (switches, routers, access points).

• Monitor system and network performance, ensuring high availability and reliability.

• Work with vendors and internal teams for escalation and resolution of infrastructure issues.

3. Service Delivery & Operations Management

• Perform Move, Add, Change (MAC) activities for IT systems and users.

• Manage incident, problem, and change processes, including root cause analysis and preventive actions.

• Support release and patch management to maintain system security and compliance.

• Ensure adherence to defined Service Level Agreements (SLAs) and service quality standards.

4. IT Asset & Lifecycle Management

• Manage full lifecycle of IT assets: procurement, deployment, maintenance, and retirement.

• Handle warranty claims, break-fix coordination, and hardware/software replacements.

• Maintain asset inventory and configuration records (SACM).

• Track and manage End-of-Life (EOL) / End-of-Support (EOS) assets and refresh planning.

5. Monitoring, Backup & Data Management

• Monitor IT systems, networks, and services, responding to alerts proactively.

• Manage data backup, archival, and restoration processes to ensure data integrity and availability.

6. Governance, Documentation & Continuous Improvement

• Develop and maintain technical documentation, SOPs, and procedural guides.

• Support IT policy implementation and ensure compliance with internal standards.

• Participate in technology planning, assessment, and improvement initiatives.

Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.

• 3–5 years of experience in EUC/Desktop Engineering within a managed services or enterprise environment.

• Strong knowledge of Windows OS, Active Directory, Group Policy, and Microsoft 365.

• Hands-on experience with Intune or endpoint management tools.

• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLAN, VPN).

• Experience supporting network devices (Cisco, Fortinet, Aruba, etc.) is an advantage.

• Familiarity with ITIL processes (Incident, Problem, Change Management).

• Experience with backup solutions, monitoring tools, and asset management systems is preferred.

• Strong troubleshooting, communication, and documentation skills.
  

  Preferred Certifications

  • Microsoft (MD-102, Azure)

  • CompTIA Network+ / Security+

  • CCNA or equivalent