Total 19 Junior Executive command center analyst job vacancies in Australia

We are looking for an analytical, Collection and Recovery operationally experienced Strategy Specialist to bridge the gap between our debt collection platform and our clients’ day-to-day collection operations.

This role combines functional consulting, collections operations advisory, workflow optimization, and client engagement. The successful candidate will become a subject matter expert in our platform, understanding its features, workflow configuration, automation capabilities, and operational logic in depth.

You will work closely with clients onsite to observe how collection teams utilize the system in real operational environments, identify inefficiencies or process gaps, and recommend data-driven collection strategies and workflow improvements that enhance recovery performance, operational productivity, and user adoption. This role is ideal for candidates with strong exposure to collections operations, banking recovery, debt collection strategy, or functional consulting within enterprise software environments.

Key Responsibilities

Product & Functional Expertise

• Undergo intensive internal training to master our own debt collection platform, including workflow configurations, business rules, automation logic, segmentation strategies, and operational features
• Develop a strong understanding of how system configurations and workflow designs impact operational efficiency and recovery performance
• Serve as a functional subject matter expert (SME) for internal teams and customers during implementation, optimization, and post-go-live support phases

Client Operations Advisory

• Observe and understand client’s end to end collection operations, user behavior, collection workflows, and management practices in real-world environments
• Evaluate operational inefficiencies, manual workarounds, underutilized features, bottlenecks, and process gaps that affect recovery effectiveness
• Analyze collection performance trends, operational behaviors, and workflow effectiveness using data-driven approaches
• Recommend practical workflow improvements, automation enhancements, segmentation strategies, and operational optimization initiatives to improve collection outcomes

Client Engagement & Consulting

• Conduct workshops, discussions, and presentations with operational users, collection managers, and business stakeholders
• Translate business requirements and operational pain points into effective system configurations and workflow recommendations
• Build trusted relationships with customer stakeholders by acting as a strategic advisor throughout implementation and optimization engagements
• Support user adoption and change management initiatives by helping customers maximize system utilization and operational value

Requirements

• Bachelor’s degree in Business Analytics, Data Analytics, Finance, Banking, or a related discipline
• Mandatory minimum 3 to 5 years of experience within debt collection operations, collections strategy, banking recovery, or as a functional analyst/consultant for accounts receivable software
• Proven track record of learning complex enterprise software platforms quickly and understanding how technical configurations translate into business results
• Strong capability to observe daily operational practices, identify inefficiencies or software workarounds, and formulate data-driven optimization strategies
• Commercially minded with the confidence to build relationships with client stakeholders, present optimization recommendations, and effectively position software upgrades or add-on modules that address operational pain points
• Excellent verbal and written communication skills, with the ability to confidently engage and present ideas to both frontline collection managers and executive decision-makers
• Willingness to travel and spend dedicated time working onsite at customer locations during observation, implementation, and optimization stages

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

我們正在尋找一位具有分析能力、催收營運經驗的策略專家，以彌合我們的債務催收平台與客戶日常催收業務之間的差距。

該職位融合了功能諮詢、催收營運顧問、工作流程優化和客戶互動。成功入選者將成為我們平台的專家，深入了解其功能、工作流程配置、自動化能力和營運邏輯。

您將與客戶密切合作，實地觀察催收團隊在實際營運環境中如何使用該系統，識別效率低下或流程缺陷，並提出數據驅動的催收策略和工作流程改進建議，從而提升催收績效、營運效率和用戶採納率。此職位非常適合在企業軟體環境下擁有豐富的催收營運、銀行催收、債務催收策略或功能諮詢經驗的候選人。

主要職責

產品及功能專業知識

• 接受密集的內部培訓，以精通我們自己的債務催收平台，包括工作流程配置、業務規則、自動化邏輯、細分策略和操作功能。
• 深入了解系統配置和工作流程設計如何影響營運效率和復原效能。
• 在實施、最佳化和上線後支援階段，擔任內部團隊和客戶的職能領域專家 (SME)。

客戶營運諮詢

• 在真實環境中觀察並了解客戶的端到端催收操作、使用者行為、催收工作流程和管理實務。
• 評估影響回收效率的營運低效率因素、手動變通方法、未充分利用的功能、瓶頸和流程缺陷。
• 運用數據驅動方法分析收款績效趨勢、營運行為與工作流程效率
• 建議採取切實可行的工作流程改善、自動化增強、細分策略和營運優化措施，以提高收款效率。

客戶互動與諮詢

• 與營運使用者、收款經理和業務利害關係人開展研討會、討論和簡報。
• 將業務需求和營運痛點轉化為有效的系統配置和工作流程建議
• 透過在實施和優化過程中擔任策略顧問，與客戶利害關係人建立信任關係。
• 透過協助客戶最大限度地利用系統和提升營運價值，支持用戶採納和變更管理措施。

要求

• 商業分析、數據分析、金融、銀行或相關專業的學士學位
• 必須具備至少 3 至 5 年的債務催收營運、催收策略、銀行債務回收或應收帳款軟體功能分析師/顧問經驗
• 擁有快速學習複雜企業軟體平台並理解技術配置如何轉化為業務成果的良好記錄。
• 具備強大的能力，能夠觀察日常營運實踐，識別低效環節或軟體變通方案，並制定數據驅動的最佳化策略。
• 具備商業頭腦，有信心與客戶利害關係人建立關係，提出優化建議，並有效地推銷能夠解決營運痛點的軟體升級或附加模組。
• 優秀的口頭和書面溝通能力，能夠自信地與第一線催收經理和高層決策者溝通並闡述想法。
• 願意出差，並在觀察、實施和優化階段投入專門時間到客戶現場工作。

福利待遇

• 附近公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

Job Description:

·      Support Commodities and Forex Trading Team.

·      Collate pricing for the assigned commodities.

·      Generate framework and live monitoring platform of trading summaries.

·      Summarize the trading statements from London Metal Exchange, Shanghai Futures Exchange and Chicago Mercantile Exchange, and provide basic analysis on the reports and statements from the Exchanges.

·      Assist with Cashflow Management (FX)

·      Liaise with relevant parties on trading, banking, and brokerage transactions.

·      Perform any other duties as assigned by management from time to time.

Job Requirements:

·      Diploma/Degree in Mathematics, Statistics, Finance, Engineering, Computer Science or equivalent.

·      Basic knowledge in statistics, currencies, derivatives and financial instruments.

·      Possess and demonstrate interest in China, London and US markets.

·      Able to speak/write in English and Mandarin (as need to liaise with clients from China counterpart who speak/write in Mandarin).

·      Proficient in Microsoft Office is essential.

·      Self -motivated and adapt fast paced in dynamic environment.

* Fresh graduates are welcome to apply as training will be provided.

• Review test cases, scripts, and data for each product and channel in line with feature specifications.

• Assess test cases, scripts, and data across functional, integration, regression, and workflow testing for both New Business and Post Issuance (POS) features.

• Review and approve UAT results within project timelines, accounting for overlapping releases across channels.

• Identify and log defects with clear references to requirements, and collaborate with QA, BA, and Developers for timely resolution.

• Track and follow up on unresolved defects to support on‑time release delivery.

• Document UAT review outcomes with supporting evidence and maintain full traceability to requirements.

• Perform post‑deployment checks to validate expected feature behavior in the production environment.

• Organize and lead defect checkpoint discussions with QA, BA, and Developers when necessary.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

The Junior Compliance Analyst will be part of the Central Compliance Team, supporting all of Trade Nation’s regulated entities. This role is responsible for assisting with the day-to-day execution of the Compliance Monitoring Programme (CMP), Compliance Surveillance activities, Anti-Money Laundering (AML) controls, and transaction monitoring processes. The successful candidate will work closely with various stakeholders to help ensure regulatory compliance, identify potential risks, and support the effectiveness of the firm's compliance framework.

This position offers broad exposure to multiple regulatory environments, jurisdictions, and financial crime disciplines, making it an excellent opportunity for individuals looking to build a strong foundation in compliance within a collaborative and high-performing team.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs
There when we need each other the most.

We challenge each other       
Be more creative, more curious, more bold

We thrive together
Taking our work to the next level

We form strong bonds
Through team building and social events

We don’t judge
Instead, we teach and are open to learning

We step up
Taking ownership and supporting each other to do the same

Compliance Monitoring Programme

• Support the design, execution, and documentation of compliance monitoring reviews and thematic testing across all regulated jurisdictions.
• Assist with scheduling, tracking, and closing out monitoring actions, ensuring findings are recorded accurately and escalated appropriately.
• Help prepare monitoring reports and management information (MI) for senior stakeholders.

AML, Financial Crime & Transaction Monitoring

• Conduct AML/CTF and KYC/CDD reviews, supporting the identification and escalation of financial crime risks.
• Assist with the review and investigation of transaction monitoring alerts, contributing to timely and well-reasoned disposals.
• Support the maintenance and refresh of AML-related policies, procedures, and risk assessments.

Compliance Surveillance

• Review and clear Compliance Surveillance alerts generated by the firm’s trade surveillance system (E-Flow), conducting timely, well-documented investigations and escalating alerts with potential market abuse indicators in accordance with the firm’s procedures.
• Maintain accurate alert disposition records, ensuring outcomes are logged with sufficient rationale to support audit trails and regulatory scrutiny.
• Support the preparation and delivery of Compliance Surveillance MI, including alert volumes, false positive rates, escalation metrics, and trend analysis, for reporting to senior management and relevant governance committees.
• Assist in the maintenance and periodic review of Compliance Surveillance procedures, escalation frameworks, and the firm’s Market Abuse Risk Assessment (MARA), ensuring documentation remains current and fit for purpose.
• Contribute to periodic calibration and tuning reviews of surveillance alert parameters, helping to identify opportunities to reduce false positives and improve overall detection effectiveness.

Central Compliance Support

• Act as a point of coordination for Compliance Heads across jurisdictions, managing information requests, evidence gathering, and regulatory correspondence.
• Maintain accurate and up-to-date compliance registers, logs, and tracking tools.
• Support internal and regulatory reporting cycles, including the preparation of MI packs and audit-ready documentation.
• Keep abreast of relevant regulatory developments and assist in assessing the impact of rule changes on the business.

Essential

• 1–3 years’ experience in a compliance, financial crime, or regulatory role within a regulated or equivalent firm.
• Strong attention to detail with the ability to handle multiple workstreams, meet deadlines, and produce high-quality written work.
• Clear and professional communication skills, both written and verbal.
• A proactive, collaborative mindset and genuine enthusiasm for the compliance profession.

Desirable

• Exposure to retail investment services, particularly CFDs, spread betting, or leveraged products.
• Working knowledge of core compliance frameworks, AML/CTF obligations, and financial crime risk management.
• Familiarity with KYC/CDD processes and the practical application of a risk-based approach.
• Experience supporting a Compliance Monitoring Programme or internal audit/testing function.
• Understanding of transaction monitoring systems and alert investigation workflows.
• Familiarity with trade or Compliance Surveillance systems and experience reviewing alerts for potential market abuse indicators in a CFD or similar trading environment.
• Progress towards a recognised compliance or financial crime qualification.
• Familiarity with multi-jurisdictional regulatory environments.

Role: Business Analyst
Duration: 12 Months (renewable)
Location: Singapore

Job Summary

We are seeking for a Business Analyst with 2–3 years of experience to support business and technology initiatives. You will work closely with stakeholders to gather requirements, improve processes, and assist in delivering system enhancements within the insurance domain.

Key Responsibilities

• Gather, analyze, and document business and functional requirements
• Work with business users and IT teams to understand project needs
• Prepare documentation such as BRDs, FRDs, user stories, and process flows
• Support system enhancement and digital initiatives
• Assist in User Acceptance Testing (UAT), including test case preparation and execution
• Track project progress and follow up on action items
• Identify gaps, risks, and improvement opportunities
• Ensure clear communication between business and technical teams

Requirements

• Bachelor’s degree in Business, IT, or related field
• 2–3 years of experience as a Business Analyst or similar role
• Preferably some exposure to insurance or financial services
• Basic understanding of SDLC (Agile/Waterfall)
• Experience with tools like JIRA, Confluence, Excel, or Visio
• Good analytical and problem-solving skills
• Strong communication and stakeholder coordination skills

Good to Have

• Exposure to insurance systems (policy admin, claims, underwriting)
• Understanding of Singapore insurance regulatory environment
• Experience in UAT coordination or support

About Us

Innovate. Create. Elevate.

At Vertis, we believe innovation starts with people. We design and deliver exceptional digital solutions that elevate our clients' brands and the experiences they create for their customers. Through technology-driven creativity, we enable meaningful business transformation. Our team is made up of capable, confident, and motivated individuals who collaborate, challenge ideas, and grow together.

About the job

We are looking for a passionate and detail-oriented Junior Business Analyst to join our dynamic team. In this role, you will assist in gathering and analyzing business requirements, supporting documentation efforts, and facilitating communication between business stakeholders and technical teams. This is a fantastic opportunity for someone eager to develop their skills in business analysis, digital transformation, and agile methodologies.

Key Responsibilities

• Assist in gathering, documenting, and analyzing business and system requirements.
• Support requirements discussions and workshops with clients and internal teams.
• Collaborate with developers, testers, and project managers to ensure the solution meets business needs.
• Help translate business requirements into clear, concise functional specifications and user stories.
• Participate in system testing, including preparation of test cases and test execution.
• Assist in the preparation of user manuals, training materials, and process documentation.
• Contribute to post-implementation reviews and user feedback sessions.
• Support project teams in the implementation of Agile or SDLC processes.
• Maintain and update documentation in tools such as JIRA and Confluence.
• Participate in research, analysis, and proposal writing for business solutions.

Requirements and Qualifications

• 1–3 years of experience in a Business Analyst or similar role. Fresh graduates are encouraged to apply.
• Up to 2 years of experience in any related roles will be advantageous.
• A Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Basic understanding of the Software Development Life Cycle (SDLC) and Agile methodology.
• Strong analytical thinking and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Strong attention to detail and willingness to learn.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Familiarity with JIRA, Confluence, or similar tools is a plus.

Eligibility Requirement

This is an on-site role based in Singapore and is part of the IMDA Company-Led Training (CLT) Programme. Singapore Citizens and Singapore Permanent Residents are eligible to apply.

Benefits

• Competitive compensation
• Medical & Dental benefits
• International and multicultural working environment
• Training and development opportunities
• Career growth in a fast-growing organisation
• Birthday Leave

Our Hiring Process
After submitting your application, our Talent Acquisition team will review your profile. If your skills and experience align with the role, we'll get in touch to discuss the next steps. Please be cautious of recruitment fraud, only engage with emails from our official that end with @vertis.digital domain.

Vertis is proud to be an Equal Opportunity Employer. We believe that diversity of thought, background, and experience drives innovation and success. That's why we're committed to building and nurturing a team that reflects a wide range of perspectives, abilities, identities, and experiences. At Vertis, every voice matters, and together, we achieve more. We appreciate all applications, however, only shortlisted candidates will be contacted. Thank you for your interest.

The use of artificial intelligence tools, including language models such as ChatGPT, during the interview process is strictly prohibited and will result in the disqualification of your application.

JuniorInvestment Analyst：

JobResponsibilities:

1. Tracking the global capital market, compiling investment research reports, and conduct basicanalysis covering equities, fixed income, alternative investment funds andcorresponding investment opportunities.

2.Establish communication channels with institutions in the finance industry, andprovide professional support in the research field for the company's businessacquisition and promotion; Cooperate with other departments to complete relatedresearch;

3. Otherwork arranged by the team ;

Qualifications:

1. Bachelor’s degree or above, with a major in Finance,Economics, Accounting, Financial Management or other business-relateddisciplines; familiarity with global capital markets is preferred.

2.Fluent in writing and communication skills in both Chinese and English

3.Proficient in MS and other office software, skilled in Excel data analysisskills and proficient in AItools.

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• CAT-1 cleared/eligible candidate is required for this role.
• Possess a degree in Computer Science/Information Technology or related fields.
• Experience in data warehouse or data mart operations.
• Experience in data analysis.
• Experience in managing data reconciliation/quality checks by SLA (implementation, monitoring and troubleshooting).
• Able to handle data issue management.
• Proficient inOracle PLSQL.
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Provide documentation support in technical/functional specifications.
• Possess investment data domain knowledge.
• Good problem solving and logical thinking.

Responsibilities

• To support the daily Operation activities in SOC Engineering. 

• Perform daily healthchecks, asset verification and administration of some engineering activities for SOC Management

• Help to do daily healthcheck on the SIEM platform.

• Perform Asset verification tasks

• Assist request raising for firewall/patches/service Request/Change requests

• Help administer mailbox on operation requests

• Help on-board off board assets from SIEM platform.

• Help basic troubleshoot for on-boarding issue.

Requirements

• At least 3 - 4 years’ experience in developing, implementing and maintaining IT systems

• Have 1-5 years technical experience on working with Windows/Linux platform.

• Good with microsoft excel, analytical problem-solving, documentation, coomunication skills and able to work under pressure.

Licence no: 12C6060

Job Description

• Collate and manage all the details regarding the application for the assigned business vertical. Information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Team oriented and ability to work under pressure.
• Excellent execution skills in a multi-tasking mode and follow-up effectively.
• Self-starter with excellent communication and interpersonal skills.
• High level of accuracy & attention to detail.
• Knowledge of JIRA and SQL would be good to have

IInterested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Company Overview:

We are a leading global forwarding company that specializes in providing world-class logistics and supply chain solutions. We take pride in our ability to deliver efficient and innovative services to our clients, and we are now looking for a talented Data Analyst cum COO Assistant to join our growing team.

Job Description:

As a Data Analyst cum COO Assistant, you will be responsible for collecting, analyzing, and interpreting data to support our business decision-making processes. You will be working closely with various departments to optimize logistics operations, identify trends, and provide actionable insights. You will also responsible for providing high-level administrative support and managing the daily activities of the COO. You will be expected to handle a wide range of administrative and executive support tasks, including managing calendars, arranging travel, coordinating meetings, and preparing reports.

Key Responsibilities:

1. Collect, analyze, and interpret data from various sources to support business operations.

2. Develop and maintain data collection systems, data analytics, and other strategies to optimize logistics and supply chain operations.

3. Apply statistical techniques and programming languages to analyze data and provide actionable insights.

4. Collaborate with cross-functional teams to understand data requirements and implement data-driven solutions.

5. Prepare and present data findings in clear and concise reports to management and other stakeholders.

6. Coordinate and schedule meetings, including preparing agendas and taking minutes.

7. Screen and prioritize emails, phone calls, and other correspondence for the COO.

8. Arrange travel and accommodations for the COO

9. Perform other administrative duties as assigned

10. Stay current on industry trends and best practices related to data analysis and maritime logistics.

Requirements:

1. Bachelor's degree or higher in Maritime Studies, Logistics, Supply Chain Management, or a related field.

2.Excellent communication and interpersonal skills, including the ability to communicate effectively with the Group's internal teams in China.

3. Ability to manage multiple tasks and priorities in a fast-paced environment

4. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

5. Proficiency in at least one programming language (e.g., Python) for data analysis purposes.

6. Familiarity with data visualization tools and techniques.

7. Strong problem-solving skills and ability to work in a fast-paced environment.

8. Excellent communication and presentation skills in English and Mandarin to support coordination with Mandarin-speaking stakeholders and overseas offices.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Assistant-%28Urban-Intelligence-&-Policy-Analyst%29/33289-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

NUS Cities is a university-wide, interdisciplinary entity hosted within the College of Design and Engineering, serving as an open and inclusive collaborative platform spanning Education, Research, and Advisory Services.

This role focuses primarily on the urban planning, qualitative research, and policy translation components of NUS Cities' ongoing projects, helping ensure that research outputs are grounded in real-world planning contexts and communicated effectively to planning practitioners and policymakers. The Research Analyst will also contribute to academic publications, helping advance and disseminate knowledge to the broader research community.

Key Responsibilities

• Support the integration of technical outputs with urban planning and policy context, ensuring insights align with real-world governance needs and planning workflows.
• Support the policy translation process — helping operationalise research outputs into formats suitable for decision-makers (e.g., slides, briefs, memos, workshop materials, and presentation narratives).
• Contribute to documentation, visualisations, and the writing of reports and publications, with a strong focus on clarity, structure, and readability for both policymakers and academic audiences.
• Support other NUS Cities research and analysis activities, including contributing to engagements, knowledge products, and deliverables that connect research insights with practitioner and policy audiences.
• Support qualitative research activities, such as synthesising practitioner needs, summarising stakeholder feedback, drafting case studies, and translating technical outputs into clear planning narratives.
• Assist in designing and validating use cases for the technical framework (e.g., built environment and residents' well-being analysis; estate management and operational efficiency), with emphasis on framing, interpretation, and real-world relevance.

Qualifications

• Bachelor's or Master's degree in Urban Planning, Public Policy, Social Sciences, Geography, Urban Studies, or a closely related field.
• Strong organisation and project coordination skills, with the ability to manage multiple workstreams, timelines, and stakeholder touchpoints.
• Excellent writing and presentation skills, including the ability to produce clear, well-structured slides, briefs, summaries, and stakeholder-facing materials.
• Resourceful and analytical, with good communication skills; able to work independently while collaborating effectively with interdisciplinary teams of planners, social scientists, and technical researchers.
• Keen interest in working with AI tools and prompt engineering to support research, synthesis, and knowledge production workflows.

Preferred
• Familiarity with Singapore's urban governance landscape (e.g., URA, HDB, BCA, LTA, MND) is a strong advantage.
• Demonstrated experience in qualitative research and synthesis (e.g., interviews, thematic analysis, sensemaking, narrative development, stakeholder needs analysis).
• Familiarity with geospatial tools (e.g., QGIS/ArcGIS/GeoPandas) and/or data analysis in Python.

Application Procedure

Interested applicants should submit a dossier consisting of the following to the NUS career portal:

• A cover letter (maximum 3 pages)
• Up-to-date CV
• A statement describing their research trajectory, interests and career ambitions
• Contact details for three referees. Only short-listed applicants will be invited to submit reference letters.

We will begin evaluating candidates immediately, but the position will remain open until a suitable candidate is found. Further enquiries should be sent to mzyeric@nus.edu.sg (please indicate “Research Assistant (Urban Intelligence & Policy Analyst) Application” as the subject heading).

Your new company

This is a multinational investment bank.

Your new role

• Work closely with project managers, subject matter experts (SMEs), and technology teams—often in a virtual environment—to deliver high-quality business requirements and process workflows.
• Facilitate workshops and working group discussions with GMO teams across regions, as well as internal and external stakeholders (including Exchanges, Business, and Technology teams).
• Analyze business and system requirements, identify gaps, and propose solutions aligned with organizational objectives.
• Develop and maintain Business Requirement Documents (BRDs), functional specifications, and process workflows.
• Support project managers in managing workstreams, ensuring adherence to enterprise standards and governance frameworks.

What you'll need to succeed

• University degree or equivalent in Business, Finance, Technology, or related discipline.
• Some experience as a Business Analyst or in a similar role within Financial Services or Operations.
• Strong analytical and problem-solving skills with attention to detail.
• Some experience in Global Markets Operations or Investment Banking.
• Familiarity with Agile project delivery frameworks.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D