We are seeking an experienced Senior Systems Analyst (BSA) to join a leading banking organization and play a key role in delivering innovative digital banking solutions. This position will work closely with business stakeholders, product owners, architects, and technology teams to translate business requirements into scalable digital solutions that enhance customer experience across banking channels.

The ideal candidate will have a strong background in digital banking platforms, API integration, and end-to-end Software Development Life Cycle (SDLC) delivery within a banking environment.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business and system requirements.
• Facilitate workshops and requirement elicitation sessions with business users, product teams, and technology stakeholders.
• Translate business needs into functional and technical specifications, user stories, process flows, and use cases.
• Work closely with solution architects, developers, and QA teams throughout the SDLC to ensure successful delivery.
• Analyze and define API requirements, integration flows, and system interfaces across digital banking ecosystems.
• Support solution design discussions and ensure requirements align with business objectives and technology standards.
• Participate in system testing, UAT, defect triage, and production implementation activities.
• Identify process improvement opportunities and recommend digital solutions to enhance customer and operational outcomes.
• Ensure compliance with banking, security, and regulatory requirements.

Required Experience & Skills

• Minimum 8 years of experience as a Business Systems Analyst, Technical Business Analyst, or similar role.
• Proven experience delivering Digital Banking initiatives within Banking or Financial Services.
• Strong understanding of end-to-end SDLC methodologies, including Agile and Waterfall delivery frameworks.
• Hands-on experience working with APIs, integration services, microservices, and system interfaces.
• Good understanding of digital banking channels, including:Internet BankingMobile BankingDigital OnboardingPayments & TransfersCustomer Self-Service PlatformsAuthentication and Security Solutions
• Experience creating business requirements documents (BRD), functional specifications, process maps, user stories, and acceptance criteria.
• Strong stakeholder management and communication skills with the ability to engage both business and technical audiences.
• Experience using tools such as Jira, Confluence, Visio, Swagger/Postman, or equivalent.
• Knowledge of Open Banking, API ecosystems, and modern banking architectures will be highly regarded.

Interested candidates please email your latest resume to subagio@tangspac.com

About the Role

Join a dynamic Operations team to support the development and implementation of an AI-powered Decision Engine that standardises business decisions, improves consistency, and enables scalable automation. This role combines business analysis with technical expertise to ensure decision logic remains rule-based, transparent, and auditable, while leveraging AI to enhance usability and operational efficiency.

Key Responsibilities

• Develop, maintain, and enhance deterministic business rules and decision logic.
• Translate business requirements and operational knowledge into structured rule sets.
• Manage version control and maintain clear documentation and traceability of decision rules.
• Review, refine, and support Python-based AI and automation components.
• Validate AI-generated outputs against established business rules and decision frameworks.
• Implement governance, audit trail, and compliance controls for decision processes.
• Support user acceptance testing (UAT), validation, and business sign-off activities.
• Collaborate closely with Operations, Underwriting, Technology, Analytics, and other cross-functional teams to deliver scalable solutions.

Requirements

• Strong proficiency in Python, particularly for AI/ML and data processing applications.
• Experience in AI/Machine Learning, preferably in natural language processing (NLP), decision systems, or intelligent automation.
• Familiarity with rule engines, decision modelling, or business rules management.
• Good understanding of AI governance, explainability, and auditability principles.
• Ability to bridge business requirements with technical implementation.

Interested applicants please email your resume to ivytham@recruitexpress.com.sg

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

Financial Analyst, Greater Asia

Becton Dickinson | The Strategy, International Business Park, Singapore | Base salary plus up to 2 months completion bonus!

Be a Maker of Possible

At BD, one of the largest global medical technology companies in the world, we are Advancing the world of health™. From design and engineering to manufacturing and marketing billions of MedTech products each year, our people turn the impossible into transformative solutions that improve lives across the globe.

We are looking for a commercially astute and analytically driven Financial Analyst to join our Medication Management Solutions (MMS) Greater Asia team at our regional hub in Singapore.

Why This Role Matters

This role goes beyond traditional financial analysis. You will partner with regional leaders, influence strategic decisions across multiple markets, and translate financial insights into impactful business outcomes.

If you thrive in a fast-paced, matrix environment and enjoy connecting numbers to strategy — this is your opportunity to make a real difference.

What You'll Do

Strategic Business Partnering

• Act as a trusted financial advisor to the MMS Greater Asia leadership team.
• Support regional strategies including pricing, portfolio optimization, and market expansion.

Financial Planning & Analysis

• Drive annual budgets, quarterly forecasts, and long-range planning cycles.
• Analyze financial performance and provide actionable insights to improve profitability and efficiency.

Performance Management

• Track KPIs and key business drivers to ensure alignment with financial targets.
• Deliver monthly business reviews, variance analysis, and leadership reporting.

Cross-Functional Collaboration

• Partner with Commercial, Supply Chain, Marketing, and Regulatory teams on business cases and investments.
• Work closely with country finance teams to ensure consistent and accurate reporting.

Governance & Compliance

• Ensure compliance with internal controls and corporate policies.
• Support audit processes as required.

What You'll Bring

• Degree in Accounting or Finance with 5 to 8 years of relevant experience, preferably in a regional or multinational environment.
• Strong analytical skills with a strategic mindset.
• Confident communicator with the ability to influence stakeholders.
• High integrity, accountability, and business acumen.
• Resilience and adaptability in a dynamic environment.
• Collaborative approach with a continuous improvement mindset.
• Open to a 12-month fixed term contract, and open to the possibility of extending based on your performance and business approvals/requirements.

Why BD?

At BD, you’ll work alongside inspiring leaders and colleagues in a culture that values growth, inclusion, and impact. You’ll have the opportunity to shape business outcomes across Greater Asia — while contributing to meaningful advancements in global healthcare.

If you're ready to turn insight into impact, apply now and become a Maker of Possible.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer.

Financial Analyst (FP&A, 12-month contract)

Waters | Singapore (APAC Regional Role) | Completion Bonus up to 2 months

Drive Insight. Influence Decisions. Enable Growth.

Join Waters, a global leader in analytical instruments and software, as a Financial Analyst (FP&A) supporting the APAC region.

This is a high-impact contract role created to support the growing complexity of a USD 350M business across Diagnostics & Bioscience divisions, following strategic integration.

You’ll sit at the heart of regional finance — transforming data into insights, enabling business decisions, and partnering with stakeholders across markets.

Why This Role Matters

This is not just reporting — it’s about building clarity from complexity.

You will play a critical role in strengthening financial visibility across APAC by driving data consolidation, performance tracking, and planning support, directly influencing leadership decisions in a fast-evolving environment.

What You'll Do

Financial Reporting & Analysis

• Extract, cleanse, consolidate, and reconcile financial data across Actuals, Budget, and Forecast.
• Ensure alignment across Sales, S&OP, and in-market performance data.
• Deliver country and business unit performance reports with clear insights.

Performance Management

• Track KPIs and key financial metrics across APAC markets.
• Support monthly close cycles, variance analysis, and business performance reviews.

FP&A & Planning Support

• Assist in budgeting, forecasting, and financial planning processes.
• Support operating performance reporting and generate actionable insights.

Regional & Country Collaboration

• Operate across a 50/50 split between regional FP&A and country-level support.
• Partner closely with Finance Business Partners and local finance teams to ensure consistency and accuracy.

Data, Systems & Process Improvement

• Work across ERP and planning tools (SAP, BPC/FSM, Power BI).
• Enhance reporting templates, streamline consolidation processes, and improve data integrity.

What You'll Bring

• 3–5 years of FP&A or financial analysis experience, ideally in a regional or multinational environment.
• Degree in Accounting, Finance, Data Analytics, Economics, or a related field.
• Strong Excel and financial modeling capabilities.
• Hands-on experience with systems such as SAP, BPC/FSM, or Power BI.
• Strong attention to detail with the ability to manage multiple priorities.
• Effective communicator with the confidence to work cross-functionally.

Why Join?

You’ll work in a dynamic, collaborative environment supporting a high-growth, integration-driven business across APAC. This role provides strong exposure to senior stakeholders, regional strategy, and end-to-end FP&A processes — making it an excellent platform to accelerate your finance career.

If you’re passionate about turning data into insight and insight into action — we want to hear from you.

Apply now and be part of a team shaping the future of Diagnostics & Bioscience across APAC.

Job Description

At Bank of Singapore, we are constantly on the look out for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. We offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
This role is in Tax Regulatory Services Team, which executes a suite of processes supporting the bank on fulfilment of due-diligence requirements under Common Reporting Standard (“CRS”) and Foreign Account Tax Compliance Act (“FATCA”).

Main Responsibilities
·      Responsible for timely execution and fulfillment BAU processes; Change in Circumstances (“CIC”) FO outreach/monitoring, Relationship Manager Inquiry Exercise (“RMI”), CRS & FATCA Annual Internal Classification, CRS & FATCA Annual Mass Mailing Client Outreach and Discretionary Trust Distribution monitoring processes.
·      Partnership with various stakeholders such as Front Office, Tech team, Scanning and Mailing teams in supporting above-mentioned processes.
·      Accountable to manage and support day-to-day BOSCOS CIC workflow.
·      Co-ordinate with COLM and CA teams to ensure completion of closed account CRS valid self cert and QI DTT update.
·      Plan and execute annual processes runbooks andliaise with stakeholders on exception or changes that may arise to ensurenecessary tasks are well executed.
·      Perform assessment on above-mentioned processes pre-reporting and consolidating requirements to facilitate regulatory obligations.
·      Address queries and feedback from various stakeholders.
·      Assessment and analysis of regulatory changes/new regulatory requirements on operational impact to the processes and its subsequent implementation.
·      Participate in projects that may impact FATCA and CRS reporting which include performing User Acceptance Test (UAT) testing as well as regression system testing requirement.
·      Review existing processes to identify potential area of improvement, process streamlining, risk and deviation to achieve control management and processes standardization.
·      Prepare management information updates to Head of Department on a weekly basis.
·      Other ad hoc requirements.
Work Experience & Education Qualification
·      Preferably university degree in finance or accounting.
·      3 years of experience in banking/financial institution.
·      Experience in FATCA, QI and CRS processes and tax reporting related will be an added advantage.
·      Excellent time management skill and interpersonal skill.
·      Solid problem solving and analytical skills.
·      Exhibit an appreciation of the risk impact of actions undertaken, with a good risk and control perspective.
·      Responsible and takes ownership of assignedtasks. Abides to timeline.
·      Working knowledge of MS Excel will be an addedadvantage.

Job Description

• Gather, analyze, and document business requirements, translating stakeholder needs into user stories, functional specifications, process flows, and actionable deliverables for technical teams.
• Support AI and data-driven initiatives by assisting in the definition of AI/ML use cases, clarifying data requirements, and monitoring the adoption and effectiveness of AI-enabled solutions.
• Apply domain knowledge within Banking, Financial Services, or Education environments to identify process improvements, optimize user experiences, and support business transformation initiatives.
• Develop and maintain comprehensive business documentation, including process maps, workflow diagrams, requirement traceability matrices, and support User Acceptance Testing (UAT) and issue management activities.
• Collaborate with cross-functional teams in Agile/Scrum environments, working closely with developers, QA engineers, product owners, and stakeholders to ensure successful project delivery, risk management, and continuous improvement.

Job Requirements

• Bachelor's Degree in Business, Information Technology, Computer Science, Finance, or a related discipline, with 3–6 years of relevant experience in Business Analysis, Requirements Engineering, Digital Transformation, or related functions.
• Demonstrated experience in requirements elicitation, business process analysis, and documentation, including Business Requirement Documents (BRD), Functional Specifications, User Stories, Use Cases, Process Models, and Requirement Traceability Matrices (RTM).
• Good understanding of data-driven solutions, including reporting, dashboards, data flows, analytics, and exposure to AI/ML, automation, predictive analytics, or digital transformation initiatives.
• Experience within Banking & Financial Services, Education/EdTech, or similar regulated and data-intensive environments would be advantageous.
• Proficiency in business analysis and collaboration tools such as Jira, Confluence, Visio, Microsoft Excel, Power BI, Tableau, or SQL, with experience supporting testing, validation, and solution implementation activities.
• Strong stakeholder management, communication, analytical, and problem-solving skills, with the ability to work effectively within Agile/Scrum delivery teams and collaborate with business and technical stakeholders.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• EA Personnel Reg.No. R23118145 (Siow Ee Sheng)

Get to Know the Team

The Integrity team is dedicated to safeguarding our users on Grab. We are building a centralized, unified Risk and Compliance technology platform using Grab's proven risk and compliance tech, GrabDefence. We use our datasets and advanced AI capabilities to address critical challenges, from ensuring safety and preventing fraud to achieving regulatory compliance. We are involved in the entire data lifecycle, including analyzing user behavior, identifying financial crime anomalies, and developing detection and prevention modules across user onboarding and transaction journeys.

Get to Know the Role

Reporting to the Senior Analytics Manager in the Integrity team, you will be a key analytics partner in operationalizing the Unified Risk Platform that manages risk across the Grab Ecosystem. You will conduct deep-dive analysis on user behaviors, product funnels, and transaction patterns to identify potential risks and new fraud typologies on our partner platforms. Your data-driven insights will directly guide the design of risk detection strategies, the optimization of shared AI/Machine Learning models, and the implementation of crucial risk controls to safeguard a diverse user base from multiple types of fraud and financial crime.

This role is based onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will be the subject matter expert in using data to analyze fraud loss, business/product performance, and the effectiveness of risk controls across different Grab business verticals.
• You will lead the identification of new fraud and risk patterns, developing data-driven rules and strategies to address potential risks using advanced methods like Graph-Based Detection.
• You will conduct statistical analyses to ensure the accuracy and efficiency of detection systems, maintaining data and rule integrity.
• You will architect automated self-serve capabilities for stakeholders to monitor key risk metrics, attack patterns, and the efficiency of fraud/AML detection systems.
• You will collaborate with Grab business teams to support data extractions, audits, and compliance requirements, ensuring all necessary data is provided for assessments.
• You will conduct experiments to evaluate the effectiveness of risk controls and recommend improvements based on findings.

Fund & Client Support Analyst / Associate

Provide operational and client-facing support to Relationship Managers (RMs) and investment teams across fund, client, bank, broker, custodian and administrator matters to ensure timely, accurate and compliant fund operations and investor servicing.

KeyResponsibilities

• Act as primary operational support to the RM on client, fund, bank, broker, custodian and administrative matters.
• Coordinate with clients and third‑party service providers (fund administrators, custodians, banks, brokers, auditors, corporate secretaries, tax agents) to progress operational tasks and resolve issues.
• Support client and investor onboarding: collect, review and submit KYC/AML documents and required supporting information.
• Assist clients with payment instruction preparation: provide payment details, verify completeness of operational information and liaise with banks, custodians, administrators as needed.
• Support investor lifecycle transactions: subscriptions, redemptions, transfers, distributions, cash proceeds and contract note follow‑ups.
• Manage investor queries on distributions, redemption proceeds, cash movements, payment status and related documentation.
• Prepare and coordinate monthly investor updates and communications: performance tables, charts, manager commentary, fund data, risk notices and distribution to investors/counterparties.
• Maintain and update performance spreadsheets and market comparison charts; support performance attribution, asset allocation and exposure reporting in coordination with the RM.
• Review and follow up on fund administrator deliverables (NAV packs, investor registers, fund reports) and escalate issues.
• Prepare and coordinate fund governance documentation: board resolutions, written resolutions, meeting minutes and related fund/company documents.
• Prepare, track and follow up on invoices (management fees, admin, audit, corporate secretarial, professional fees); manage invoice approval, payment follow‑up and record keeping.
• Support audit, financial statement and filing processes; respond to administrator or auditor queries.
• Maintain accurate records of key fund matters, investor communications, operational instructions and outstanding follow‑ups.
• Place and monitor trade/payment instructions with banks, brokers or custodians per RM / investment manager instructions; follow up on execution, settlement and confirmations.

RequiredQualifications & Experience

• Degree in finance, business, accounting, economics or related field (or equivalent experience).
• 4+ yrs years’ experience in fund operations, investor services, client operations, custody or a related financial services role.
• Practical experience with KYC/AML processes, investor onboarding and fund administration processes.
• Familiarity with NAV calculation flows, subscription/redemption mechanics and fund governance documentation.

Skills& Competencies

• Strong operational accuracy and attention to detail.
• Excellent client-facing and stakeholder-management skills.
• Good written and verbal communication.
• Organised, able to manage multiple tasks and follow-through on outstanding items.
• Problem-solving mindset with ability to escalate appropriately.
• Proficient in Excel (performance tables, charts), MS Office; experience with fund/accounting systems or CRM is a plus.

Knowledge of relevant regulatory and compliance requirements(KYC/AML, reporting) desirable. When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

Tech Aalto Pte Ltd | 24S2130 EA | Pushpanjli Kir | R1657306.

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.

We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.

In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.

By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.  Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.

Department Overview

The Operations & Trade Support department perform efficient day-to-day administrative and operational functions of a business. They implement processes, ensure helpful services for customers, and perform the primary tasks of the organization.

Trade Support assists the trading desk and the operations team daily, dealing with any issues/tasks which may arise and to make sure they are dealt with in a professional and fluent manner. 

Job Overview

Operations carry out the designated day-to-day tasks to ensure the business operates efficiently and effectively. Focusing on Payments and Reconciliations, the role ensures the company mitigates financial risk and provides a valued service to its clients.

Key Responsibilities

MonFXSettlements

• Liaise with Clients, Brokers and Banks to facilitate settlement of FX transactions and cash flows
• Account and trade reconciliation and remediation
• Inward/Outward payment entry
• High standard payment error investigation and resolution
• Timely preparation and reconciliation of the month end report for Finance
• Perform monthly reports in accordance with Monetary Authority of Singapore submissions
• Provide support and assistance in the daily handover for the Monex Group Operation Teams
• Update and manage the day-to-day tasks without supervision
• Proactive in team meetings suggesting relevant ideas and motions
• Efficiently collaborate with developers to establish the organisation's technical vision and analyse usability and performance needs
• Provide effective enhancements and ideas for production environment
• Handle relevant client queries when necessary and seek support if needed
• Performing administrative duties at best of ability, including answering phones, completing the daily checklist and business as usual activities
• To be ever ready to assist and undertake in all ad-hoc tasks assigned
• Supporting the Head of Operations with the enforcement of company policies and standards
• Analyse requests for draw down, rolls, margin utilisation, 3rd party approvals and cooperate with relevant departments for the respective Client trades and payments
• Perform training presentations and guidance to provide better understanding of Operations procedures to our peers;
• Oversight account liquidity suggesting appropriate resolutions when required;
• Build resilience in operations and still meet regular reporting and reconciliations;
• Takes care, uses high attention to detail and extensive payment knowledge for the release of client and company payments.

MonFX PaySupport

• MonFX Pay Client onboarding
• Monitoring of support desk queries
• Answering support telephone calls
• Replying to support emails
• MonFX Pay demonstrations for clients and staff
• Support Traders and Salespeople with their respective Clients
• Telephone walkthroughs to complete specific tasks
• Follow up and pursue unsettled trades with Clients and dedicated Trader
• Monitor positive client balances and chase Client payment instructions
• Put forward recommendations for procedures to improve performance of MonFX Pay
• Ensure positive Client experience through high quality service and communication to attain Client retention
• Greet customers warmly and ascertain problem or reason for calling
• Update and propose solutions to Head of Operations for system malfunctions
• Provide assistance in Client investigations and completion

What are we looking for:

• Prior experience working within a regulated firm
• Strong knowledge of Global and jurisdiction: Banking, currency, country and Payment Regulations etc.
• In-depth knowledge of the regulatory environment in which an FX firm and payment service provider operates
• Clear grasp of the objectives and importance of risk management and compliance in regulated environments
• Solid knowledge of FX markets, payments and derivative products
• Advanced experience of International Payments, and different mediums of transfer i.e. SWIFT
• Proficiency in performing accounting reconciliations
• Ability to provide FX product solutions for internal processes and prospect clients on settlement of currencies
• Strong aptitude for developing banking/brokering relationships and providers for communication channels
• Forward thinking approach for operational analysis on innovative client processes
• Capability to recommend and implement system enhancements to build a strong operational infrastructure for both client portal and internal processes
• High level of currency and country regulation knowledge for FX products and payments
• Ability to plan and implement cost effective initiatives relating to operational charges

SISTIC is Singapore's leading ticketing and event management platform, supporting events across arts, culture, sports, and entertainment. Our Analytics & Data Science team works with promoters, venues, and internal stakeholders to turn ticketing data into clear insights that support better decisions.

As part of AXS, a global leader in ticketing and live event technology, and the wider AEG network, SISTIC combines strong local market knowledge with access to international ticketing expertise, technology, and live entertainment capabilities.

ROLE OVERVIEW

We are looking for a junior-to-mid level Business Analyst, Data & Insights to support the Data team in turning business questions into useful reporting, analysis, and recommendations. This role is ideal for someone who enjoys working with data, asking practical business questions, and communicating findings clearly to non-technical stakeholders.

Working closely with the Data Lead and data engineer, you will help scope reporting requests, clarify basic metrics and definitions, validate data outputs, support dashboard improvements, and prepare insight summaries for client presentations, management briefings, and internal discussions.

ROLES AND RESPONSIBILITIES

Business Analysis, Requirements & Stakeholder Management

▸  Work with internal stakeholders to understand business questions, reporting needs, and decision-making context.

▸  Help translate stakeholder requests into clear analytical briefs, data requirements, and reporting specifications for the Data Team.

▸  Clarify objectives, assumptions, metric definitions, and expected outputs with guidance from the Data Lead.

▸  Coordinate with commercial, marketing, client service, and data teams to keep analytics requests moving and ensure outputs are practical and timely.

Reporting Products, Dashboards & Process Improvement

▸  Support the maintenance and improvement of internal BI dashboards covering sales, patron behaviour, campaign performance, and client activity.

▸  Gather user feedback, note reporting gaps, and document simple dashboard improvement requests.

▸  Assist standardizing recurring reporting templates, metrics, and workflows to improve consistency and reduce manual effort.

▸  Check dashboard outputs, data extracts, and recurring reports against source data before circulation.

Data Analysis, Insights & Recommendations

▸  Analyse patron, sales, campaign, and event performance data to identify useful trends, patterns, and opportunities.

▸  Use existing patron segmentation frameworks to interpret lifecycle groups such as high-value, at-risk, and lapsed patrons, and translate findings into practical next steps.

▸  Support behavioural analyses covering genre preferences, booking patterns, group size, attendance frequency, spend behaviour, and Culture Pass usage.

▸  Summaries analytical findings into clear observations and recommended next steps for client, management, or internal discussions.

Client Deliverables & Business Reporting

▸  Prepare business-ready data packs, insight summaries, and reporting outputs for assigned promoter clients, venues, and internal stakeholders.

▸  Support ad-hoc analyses such as patron retention studies, genre gateway analysis, cohort comparisons, and campaign reviews.

▸  Present findings in plain language, connecting data observations to business implications and suggested actions.

▸  Ensure reports are accurate, consistent, and appropriate for the intended audience, whether for client presentations, management briefings, or internal reviews.

Documentation& Best Practices

▸  Document business rules, metric definitions, reporting logic, assumptions, and data checks in a clear and organised manner.

▸  Write clear SQL and Python code where required, with support from the Data Lead and data engineer.

▸  Adhere to SISTIC's data governance and confidentiality standards, maintaining clear records for patron-level and commercially sensitive data work.

KEY OUTPUTS

▸  Analytical briefs, data requirements, and reporting specifications for dashboard or analysis requests.

▸  Dashboard improvement notes, metric definitions, validation checks, and user feedback summaries.

▸  Client analytics reports, management summaries, and data packs that translate findings into practical business recommendations.

▸  Standardised reporting templates and improved workflows for recurring client, management, and internal analytics outputs.

▸  Ad-hoc analyses, patron segmentation outputs, and insight summaries in response to stakeholder questions and business priorities.

SKILLS AND EXPERIENCE REQUIRED

Business Analysis & Communication

▸  Ability to understand business questions and translate them into clear analytical tasks with guidance.

▸  Good communication and stakeholder management skills, with confidence working across business and technical teams.

▸  Comfortable documenting metric definitions, reporting requirements, workflow notes, and validation checks.

▸  Able to explain data findings in a practical, easy-to-understand way.

Technical Aptitude

▸   Degree or diploma in Business Analytics, Data Science, Statistics, Computer Science, Economics, Information Systems, or equivalent.

Data Handling:

▸  Working knowledge of SQL for querying data, and basic Python or similar tools for data manipulation and analysis. Big Query experience is a plus.

▸  Familiarity with BI or visualisation tools such as Apache Superset, Tableau, or Power BI.

▸  Comfortable interpreting basic segmentation outputs and analytical summaries.

▸  Strong Excel skills for data validation, reconciliation, formatting, and ad-hoc analysis, including VLOOKUP and Pivot Tables.

Preferred

▸  Some exposure to business analysis, product analytics, reporting operations, dashboards, or analytics project work.

▸  Experience preparing simple analytical summaries, reporting notes, user stories, or client-facing reports from data.

▸  Prior internship or work experience in ticketing, media, e-commerce, retail, consulting, business analytics, or a consumer-facing analytics environment.

Professional Attributes

▸   Confidentiality & Integrity: You will handle sensitive commercial data —ticket sales, patron demographics, and revenue figures. A strict adherence to data privacy, confidentiality, and professional discretion is a mandatory requirement for this role.

▸   Attention to Detail: A 'measure twice, cut once' mindset. You double-check your queries and outputs to ensure accuracy before passing work to the Data Lead or out to clients.

▸   Commercial Curiosity: A genuine interest in understanding patron behaviour, client needs, and the events ecosystem — you ask sharp questions and look for the business meaning behind the data.

▸   Clear Communicator: You can turn a stakeholder request into a clear brief, and a data table into a sentence a promoter or senior manager would immediately understand.

▸   Collaborative: You work well across teams and communicate proactively when priorities shift or data looks unexpected.

WHAT WE OFFER

▸   Exposure to real-world business analysis and analytics work across client reporting, dashboard improvement, patron behaviour analysis, and commercial decision support.

▸  Direct collaboration with the Data Lead and a small, high-trust team where your ability to connect business needs with data outputs will have immediate impact.

▸  A clear path to build stronger business analysis, reporting, analytics delivery, and stakeholder management skills as SISTIC's analytics capability grows.

▸  Access to one of Singapore's richest live-event patron datasets, spanning arts, entertainment, sports, and cultural programming.

▸  A role that develops your business analysis, technical, commercial, and communication skills in equal measure.

Application Note

To facilitate screening, please explicitly include a proficiency rating (Beginner / Intermediate / Advanced)for the following in your application: SQL, Python, and any BI tools used.

We are seeking a proactive and detail-oriented IT Project Analyst to support the planning, execution, governance, and successful delivery of enterprise technology initiatives. The ideal candidate will work closely with Project Managers, business stakeholders, vendors, and technical teams to ensure projects are delivered on time, within budget, and in compliance with organizational standards.

The role requires strong experience in IT project coordination, PMO governance, budgeting, procurement, stakeholder management, and reporting, with a focus on driving operational excellence across technology projects.

Responsibilities:

• Support end-to-end IT project management activities, including planning, execution, monitoring, and project governance.
• Coordinate project schedules, milestones, deliverables, dependencies, and status reporting across multiple initiatives.
• Assist in project budgeting, financial tracking, forecasting, and resource planning activities.
• Manage project resource onboarding and offboarding while maintaining accurate resource and capacity trackers.
• Support procurement processes, including Purchase Requests (PR), Purchase Orders (PO), Statement of Work (SOW) reviews, vendor coordination, and invoice processing.
• Monitor project risks, issues, action items, and ensure timely follow-up with relevant stakeholders.
• Prepare project dashboards, management reports, presentations, and governance documentation.
• Maintain project documentation, SharePoint repositories, and reporting trackers to ensure compliance and audit readiness.
• Collaborate with business users, technology teams, finance, procurement, and external vendors to facilitate smooth project execution.
• Support the PMO in driving governance standards, process improvements, and other project-related initiatives.

Must Have Requirements:

1. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline.
2. Minimum 6 years of experience in IT Project Management, PMO, or Project Analyst roles supporting enterprise technology initiatives.
3. Mandatory experience in managing or supporting Unified Communications (UC) projects, including project coordination, governance, vendor management, and budget tracking.
4. Strong experience in project governance, stakeholder management, procurement (PR/PO & SOW), budget management, and project reporting.

Preferred Skills:

• Experience working in a banking or financial services environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, along with SharePoint and project tracking tools.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Knowledge of PMO best practices and IT project lifecycle management.

We regret to inform that only shortlisted candidates will be contacted

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Operations Analyst, Payments (Contract)

Location: Singapore
Contract Type: 6 months Contract (Extendable & Convertible)
Keywords: Payments Operations, UAT, Regression Testing, DefectManagement, Project Coordination, Stakeholder Management, SWIFT, ISO 20022,Cross-Border Payments, Change Management

Company / Role Overview
Our client is a leading global financial institution seeking an experiencedOperations Analyst to support the delivery of payments-related initiatives.This role sits within a project-focused operations environment and isresponsible for coordinating across multiple business and technology teams toensure operational readiness, successful testing execution, and smoothimplementation of new initiatives. The successful candidate will work closelywith operations, onboarding, servicing, technical, product, and technologystakeholders while supporting end-to-end project delivery within a fast-pacedand highly regulated environment.

Key Responsibilities

• Coordinate across multiple business and support functions to ensure project readiness, implementation preparedness, and successful delivery of agreed outcomes.
• Drive end-to-end execution of assigned workstreams, ensuring timelines, dependencies, risks, and deliverables are effectively managed.
• Partner with subject matter experts, project stakeholders, and impacted teams to identify, discuss, escalate, and resolve project issues and operational challenges.
• Define and align responsibilities across participating teams to ensure clear ownership and accountability throughout project execution.
• Execute User Acceptance Testing (UAT) and regression testing activities, ensuring test scenarios are completed accurately and within agreed timelines.
• Track, manage, and facilitate defect resolution activities by working closely with business users, technology teams, and project stakeholders.
• Assess operational impacts of new initiatives and support implementation planning to ensure business readiness and process continuity.
• Prepare updates, status reports, and project communications for relevant stakeholders throughout the project lifecycle.

Job Requirements

• Minimum 5 years of experience supporting projects, testing activities, or change initiatives within a payments operations environment.
• Strong understanding of payment operations processes, including domestic and international payments, cross-border transactions, SWIFT messaging, and operational controls.
• Familiarity with regulatory and compliance considerations related to payments, including sanctions screening and anti-money laundering requirements.
• Proven experience coordinating across multiple teams and stakeholders while managing competing priorities in a project environment.
• Hands-on experience performing UAT, regression testing, defect tracking, and issue resolution activities.
• Strong analytical, problem-solving, organizational, and business analysis capabilities.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Excellent communication, stakeholder management, and influencing skills, with the ability to work effectively in a collaborative team environment.

Nice-to-Have:

• Working knowledge of ISO 20022 standards, foreign exchange processes, and payment message formats.
• Exposure to Agile delivery methodologies.
• Experience supporting large-scale transformation, implementation, or change programmes.
• Experience preparing executive-level reporting and presentations.
• Familiarity with AI-enabled productivity tools.

Role: KYC Analyst
Duration: 12 months contract (renewable)
Location: Singapore, Onsite

Key Responsibilities:

• Perform second-level (L2/L3) reviews of KYC and Source of Wealth (SoW) assessments to ensure accuracy, completeness, and regulatory compliance, while identifying potential red flags.
• Assess the plausibility, consistency, and adequacy of Source of Wealth narratives and supporting documentation.
• Validate risk ratings, customer risk profiles, and red flag indicators, ensuring appropriate identification, documentation, and resolution.
• Review and challenge assessment outcomes, providing independent and objective judgement on complex or high-risk cases.
• Prepare concise summaries and escalate high-risk, ambiguous, or sensitive cases to the AML Officer (AMLO), including well-supported recommendations.
• Maintain quality assurance records, ensuring documentation is audit-ready and aligned with internal policies and regulatory standards.
• Contribute to internal audit and regulatory inspections by ensuring high-quality case documentation and adherence to procedures.
• Provide constructive feedback, coaching, and guidance to L1/L2 analysts to improve review quality, consistency, and risk awareness.
• Support continuous improvement by identifying process gaps, control weaknesses, and enhancement opportunities within the KYC review framework.

Skills / Expertise Required

• Minimum 3+ years of KYC/AML experience within banking or financial institutions (mandatory).
• Prior experience in Level 3 (L3)Compliance Officer roles is highly preferred.
• Strong understanding of AML/CFT regulations, KYC standards, and risk-based approaches.
• Demonstrated ability to identify and assess financial crime risks, including red flags related to SoW and customer behavior.
• Excellent analytical, critical thinking, and attention-to-detail skills.
• Strong communication and stakeholder management skills, with the ability to challenge and provide clear recommendations.

Employment Type: Contract (6 months, chances of renewal/conversion)
Working Hours: Hybrid Working Arrangement
Location: West
Salary: Up to $7200

The Cybersecurity Analyst supports client’s cybersecurity by monitoring systems, managing alerts, and aiding in risk management and response coordination.

Key Responsibilities:

• Monitor and triage security alerts from SIEM systems.
• Assist with management of SIEM, PAM, AV, EDR, and Web Proxy systems.
• Support user and privileged account management, including onboarding and offboarding.
• Assist with vulnerability scans and compliance tracking.
• Analyze phishing emails to identify threats.
• Conduct risk assessments and recommend mitigation strategies.
• Distribute and track cybersecurity advisories.
• Respond to Requests for Information (RFIs) from cybersecurity agencies.
• Handle internal RFIs related to security incidents.

Requirements:

• Degree in Information Technology, Cybersecurity, or related field
• Min. 3 years of relevant experience in cybersecurity operations
• Good to have SIEM, PAM, AV, EDR, Web Proxy

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