Total 9 job vacancies by Xcellink Pte. Ltd.

We are seeking a detail-oriented Network Engineer. You will ensure our local and wide area networks (LAN/WAN) operate with maximum uptime, security, and efficiency. You will play a pivotal role in optimizing performance, troubleshooting issues, and scaling digital infrastructure to support business continuity.

Key Responsibilities

• Infrastructure Design & Build: Design, configure, and maintain network hardware and software configurations, including routers, switches, firewalls, and VPNs.
• Performance Monitoring: Monitor network bandwidth, traffic, and system resources to ensure optimal data throughput. Proactively identify and resolve potential issues.
• Troubleshooting: Serve as the primary escalation point (L2/L3 support) for complex network connectivity and hardware problems.
• Security & Compliance: Develop, implement, and maintain network security policies, ensuring systems are protected against unauthorized access and cyber threats.
• Documentation & Capacity Planning: Create and maintain comprehensive technical documentation, network diagrams, and disaster recovery plans.
• Vendor Management: Collaborate with third-party support and service providers for telecom lines, hardware procurement, and vendor-specific issue resolution.

Qualifications & Skills

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related technical field.
• Experience: 3+ years of hands-on experience in network engineering, infrastructure administration, or related IT roles.
• Networking Protocols: Deep understanding of TCP/IP and routing/switching technologies (e.g., BGP, OSPF, MPLS).
• Hardware Knowledge: Proven experience managing devices from vendors like Cisco, Juniper, or Fortinet.
• Security: Strong understanding of access control models, firewalls, and network diagnostic/monitoring tools (e.g., SolarWinds, Wireshark).
• Automation: Familiarity with scripting languages for network automation (e.g., Python, Perl) is highly preferred.
• Certifications: Certifications such as CCNA, CCNP, or CompTIA Network+ are a strong plus.

Job Summary

The Rapid Deployment Operations Specialist will be part of the Rapid Deployment Operations Team, working closely with the Service Delivery, Support, and project teams. He/she will be involved in collaborating with stakeholders to serve, observe, own, and resolve technical issues, reducing fiction with production deployments and provide technical back-up when technical incidents arise.

Responsibilities

• Assist the Xcellink Service Delivery Team in ensuring that the service delivery standards are in accordance with Service Level Agreements between Xcellink and Customer.

• Provide regular feedback to Xcellink Service Delivery Team regarding any HR/Ops matters pertaining to the delivery commitments of Xcellink services

• Resolution of any operational issues that are highlighted by Customer/Xcellink Service Delivery Manager.

• Execution of service recovery plans as and when necessary.

• May assist to conduct interview sessions and to determine suitability of candidates for the fulfilment of various project requirements.

• May assist Xcellink Operations Lead in the management of project teams for the execution

of project deliverables

• Coordinate with Xcellink Service Delivery Manager/ Customer Team Lead/ Ops Manager on the resolution of any breaches of Service Level Agreements by the Support Team.

• Attend monthly and quarterly Operations meetings/reviews between Xcellink Service Delivery Manager & Customer Team Lead/Ops Manager regarding adherence to Service Level agreements, technical, operational, and other relevant issues, where necessary.

• Integrate into Xcellink Operations project teams where required, to assist with the execution of project deliverables as and when designated by Xcellink Service Delivery Manager.

• Participate in meetings with operational team pertaining to the execution of service quality

• improvement plans, or any operational related driven agendas.

• Formulate training programs covering Technical Competency and Soft Skills.

• Design and maintain processes such as handover/takeover for succession purpose to ensure

• effective knowledge transfer between teams during any transitions, and initiation of new team members.

• Assist in the improvement of Xcellink’s service management and delivery by refining any existing operational process that may belong to Customer or Xcellink.

• Responsible for the conceptualization & creation of any training/process modules/documentation that may be implemented or utilised by Xcellink Service Delivery Team/ Customer Operations.

• To assist in ensuring the Support Team’s compliance with Customer Standard of Business

Conduct.

• To assist in ensuring the Support Team’s compliance with all Customer Business Control measures and to protect Customer intellectual property rights.

• Any other tasks as assigned by Supervisor/Operations Lead

Requirements:

• Diploma in Electronic & Engineering or Computer/IT related courses

• Minimum 2 years working experience in the IT industry (customer service / service delivery role is preferred)

• Has good understanding of ICT operations in any of the following - End-user support environment / Data Center / Cybersecurity SOC / Network Operating Center / Biometric Device Support.

• Service and Operational mindset.

• Has customer interface experience, excellent communicator and coordination skill, good written skill to draft report.

• Good learning skill and self-driven character, willing to take on challenges and changes.

• Strong client servicing willingness and ability. Capability and/or keen interest towards managing customer relationship issues.

• An adept conflict mediator and a trustworthy team member.

• Excellent verbal and written English.

Benefits

We offer attractive remuneration package and opportunities for career progression.

Please clearly state your past work experiences, reasons for leaving, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified. Thank you in advance for your interest in our company.

The objective and purpose of the role:

Responsible in gathering customer requirements, design, build and testing of the network systems in accordance to business needs. Maintain and perform operational tasks for internal and external systems to meet the required service levels.

Key Responsibilities:

• Analyze technical needs, requirements, and state of the network’s infrastructure design, integration, and operations.
• Produce high level architecture designs to meet customer requirements for semi-complex (or) complex systems. Articulate with sufficient knowledge to convince and explain customer on the design.
• Produce low level technical designs from high level architecture designs. Translate a broader infrastructure design or blueprint into technical specifications and details.
• Refine design specifications and prototypes based on inputs from internal / external stakeholders
• Installs or removes hardware and/or software, using supplied installation instructions and tools including, where appropriate, handover to the client.
• Develop a comprehensive testing plan to assess stability, suitability and performance of on-site infrastructure and systems
• Conducts tests, corrects malfunctions, and documents results in accordance with agreed procedures.
• Configures the hardware environment, produces integration test specifications, conducts tests and records the details of any failures.
• Drive the troubleshooting with internal/external system components.
• Reviews requirements and specifications, and defines test conditions.
• Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes.
• Conducts tests as defined in an integration test specification, records the details of any failures, and carries out fault diagnosis relating to simple failures, reporting the results of the diagnosis in a clear and concise manner.
• Reviews test results and modifies tests if necessary. Provides reports on progress, anomalies, risks and issues associated with the overall project. Reports on system quality and collects metrics on test cases. Provides specialist advice to support other

Fortune 500 global IT services leader. We use the power of technology to deliver mission critical IT services that drive business impact. We are employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship in Singapore.

The Role:

• Inventory Management Tracking.
• Infrastructure cable management & Cabling Inventory Tracking (Infrastructure installation, planning, & infrastructure design).
• Design & Engineering.
• Cable Installation and Planning.
• Validation of cable material BOMs.
• Maintain stock of items.
• Inventory System management.
• Patch management (installation, removal, management, troubleshooting) Cable Installation and Planning.
• Device Validation .

Requirements

• Education: ITE or O level.
• Required to have experience working in a DC environment, experience involve rack and stack as well as Network Cabling.
• Able to communicate clearly in English.
• Able to follow the operation manual.
• Team Player.

Benefits

• Performance Bonus
• Transport Allowance
• Handphone Allowance

We are looking for AI Engineers to design and deliver intelligent, agent-based solutions powered by Large Language Models (LLMs) and modern AI frameworks. You will work closely with cross-functional teams to embed Generative AI into products and services, building scalable solutions that drive real business impact.

What You’ll Do

• Design and build agent-based AI solutions using LLMs and advanced frameworks
• Integrate Generative AI into production systems and business applications
• Develop APIs and backend services using Python (FastAPI / Flask)
• Deploy AI applications on Azure, AWS, or GCP using Docker, Kubernetes, and serverless technologies
• Optimize prompts, fine-tune LLMs, and implement MLOps/LLMOps pipelines
• Collaborate with product, engineering, and business teams in a fast-paced environment

What You’ll Bring

• Strong proficiency in Python, including asynchronous programming
• Hands-on experience with Generative AI and LLM techniques (RAG, fine-tuning)
• Experience designing agent workflows (ReAct, Chain-of-Thought, planning)
• Familiarity with frameworks such as LangChain, LangGraph, Vertex AI, Claude SDK, or Microsoft Agent Framework
• Experience with cloud platforms (Azure, AWS, or GCP) and containerization
• Solid understanding of MLOps/LLMOps best practices
• Strong communication and problem-solving skills

Experience Levels

• Junior (1–2 years): Build agent tasks, develop and test prompts, support deployments
• Mid-Level (3–5 years): Design workflows, optimize prompts, mentor junior engineers
• Senior (5+ years): Architect multi-agent systems, define standards, lead large-scale deployments

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
• Scrum or Project Management certification is a plus
• Immediate availability is advantageous

The Network Engineer is responsible for maintaining and managing network and security infrastructure for the company and its associated institutions. This role involves monitoring network performance, ensuring system stability, and safeguarding network security.

Key Responsibilities:

1. Network and Security Equipment Management: Oversee and support network devices such as routers, switches, firewalls, VPN gateways, proxies, and load balancers.
   Conduct daily operations to monitor and manage network infrastructure.
   
2. Incident and Problem Management: Address network incidents based on severity and adhere to service level agreements.
   Manage high-pressure situations, identify issues, and make quick decisions to resolve them.
   Follow established incident management workflows and procedures.
   
3. Documentation and Reporting: Maintain and update network diagrams, configuration records, inventory, and incident reports.
   Provide timely and accurate reports on network performance, capacity planning, and incident analysis.
   
4. Collaboration and Coordination: Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.
   Participate in transition planning and support the onboarding of network and security systems.
   
5. Compliance and Training: Ensure compliance with company policies, information security guidelines, and health and safety regulations.
   Provide ongoing training to enhance knowledge and skills in network administration and management.
   

Qualifications:

• Education: Diploma in Information Technology or a related field.
• Experience: Minimum of 3 years of experience in managing network and security infrastructure.
• Certifications: ITIL certified, CCNA, CCNP or equivalent network certifications, CompTIA Security+ or equivalent security certifications.
• Skills: Strong technical knowledge of network and security systems. Excellent problem-solving and decision-making skills. Ability to work independently and as part of a team. Strong communication and interpersonal skills.

Working Conditions:

• Ability to work on different shifts, including nights, weekends, and holidays.
• On standby and contactable 24/7 for support and escalation.

• 2-years contract (convertible)
• 12 hours rotating shift (not 24/7)
• Basic + Bonus

Responsibility:

• Manage daily operations
• Support Microsoft Azure Identity Service (Entra ID & IAM)
• Ensure security of identity and access management
• Follow prescribed compliance processes

Requirement:

• At least Diploma in Computer Science or related technical field
• Min. 2 years technical engineering experience with scripting on Python, Bash or Powershell
• Experience with virtualization tools, such as VMWare or HyperV
• Strong problem solving and communication skills

Lee Xin Hui (R22108046)
Xcellink Pte. Ltd. (03C5577 )

We are seeking a dynamic and experienced Enterprise Sales Consultant to join our team. In this role, you will be responsible for driving sales and expanding our client base in Singapore as well as regionally by offering tailored workforce services and solutions to enterprise-level clients. Your primary focus will be on sourcing for leads, understanding client needs, execute go-to-market plans, growing and engaging with potential clients, delivering exceptional service, and building long-term relationships with our partners, vendors, and clients.

The Enterprise Sales Consultant will play an active role in pioneering, designing, shaping as well as influencing the various pillars of the organization’s business services.

Key Responsibilities

• Identify and Target Prospects: Research and identify potential enterprise clients who can benefit from our workforce solutions. Develop and implement strategic sales plans to engage these prospects.
• Build and Maintain Relationships: Establish and nurture strong relationships with key decision-makers within targeted organizations. Understand their business challenges and workforce needs.
• Consultative Selling: Conduct comprehensive needs assessments and present customized solutions that address clients' recruitment challenges. Articulate the value proposition of our services effectively. Establish and expand business relationships with both potential and existing clientele
• Sales Process Management: Manage the entire sales cycle from lead generation to contract negotiation and closing deals. Ensure timely and accurate documentation of sales activities in CRM systems.
• Tenders, Presentations and Proposal
  Support the Business team in the participation of identified business leads, not limited to examples such as, Request for Proposal (RFP), Request for Quotation (RFQ) and Invitation to Tender (ITQ).
• Collaborate with Internal Teams: Work closely with marketing, product development, and client support teams to ensure seamless service delivery and client satisfaction.
• Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales goals. Provide regular sales forecasts and reports to management.
• Stay Informed: Stay informed about industry trends, market developments, and competitor activities by continuously updating your knowledge of our products and services. Attend events and networking sessions, and proactively create your own networking opportunities with clients.

Qualifications:

• Experience: Minimum of 3 years of experience in enterprise sales, preferably within the recruitment, staffing, or HR technology industry.
• Education: Higher Nitec/ Diploma/ Bachelor's degree in Business or a related field is preferred.
• Proven Track Record: Demonstrated success in achieving and exceeding sales targets in a B2B environment and interest/ knowledge of the field of Information Technology will be a key advantage.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex solutions clearly and persuasively.
• Negotiation Skills: Strong negotiation and contract management abilities.
• Relationship Building: Exceptional interpersonal skills and the ability to build rapport with C-level executives and other key stakeholders.
• Problem-Solving: Analytical mindset with the ability to identify client needs and propose effective solutions.
• Tech-Savvy: Proficiency in CRM software and other sales-related tools.
• Self-Motivated: Highly driven, with a strong sense of urgency and the ability to work independently.

Core Competencies and Skills Attribute

• Linguistically confident
• Naturally analytical
• Progressive mindset
• Ability to ideate
• Comfortable with working independently within an allocated time frame with goals in place

Benefits:

• Competitive salary and commission structure
• Comprehensive benefits package
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• The chance to be part of a forward-thinking company at the forefront of recruitment technology

We regret to inform that only shortlisted candidates will be notified.

Thank you in advance for your interest.

As a Data Engineer, you will be part of the Data Management and Operations team, responsible for maintaining a resilient data infrastructure, ensuring data quality, and managing end-to-end data pipelines. You will work closely with internal teams, external partners, and AI/ML engineers to support data ingestion, model deployment, and the delivery of high-quality data solutions.

Key Responsibilities

Infrastructure & Cloud Engineering

• Design, build, and manage scalable data infrastructure using AWS and other cloud platforms.

• Evaluate and adopt emerging tools to enhance system performance and capabilities.

Data Pipelines & Modelling

• Develop and maintain data models and pipelines for ingesting, processing, and distributing large datasets.

• Ensure consistency of data schemas, governed access, and reliable data flows.

• Work with vendors on secure API integrations, including API specifications and documentation.

Data Quality & Reliability

• Lead data quality frameworks to ensure accuracy, completeness, and reliability.

• Troubleshoot pipeline issues, support incident resolution, and contribute to post-incident reviews.

AI/ML Collaboration

• Partner with AI and ML teams to deliver optimised data pipelines for model training and deployment.

• Ensure infrastructure supports advanced analytics and machine learning workloads.

Documentation & Knowledge Sharing

• Maintain clear and comprehensive documentation on data architecture, processes, and standards.

• Build accessible resources to support consistent data practices.

Automation & Integration

• Automate data preparation tasks to reduce manual effort and operational risk.

• Implement seamless integration solutions to improve overall efficiency.

Governance & Stakeholder Engagement

• Collaborate with data governance teams to promote high-quality, trusted data assets.

• Engage with business stakeholders to refine requirements and co-develop solutions.

• Support the creation and upkeep of curated data catalogues.

Training & Continuous Improvement

• Conduct training sessions to uplift data competencies across teams.

• Establish feedback loops with data consumers to enhance pipeline performance.

Requirements

• Strong foundation in data engineering, including version control, release processes, and scalable pipeline development.

• Proficiency in Python and SQL; exposure to AI/ML development or deployment is an advantage.

• Experience handling large, complex datasets and working with data warehouses.

• Independent, collaborative, and able to work effectively in cross-functional environments.

• Strong analytical and problem-solving skills.

• Excellent communication skills, both verbal and written.