Total 94 job vacancies by Visa

Job Description

The Senior Product Manager, Account‑to‑Account Risk is a product execution leader supporting Visa’s participation in a regulatory‑led, industry‑wide proof‑of‑value initiative focused on detecting and preventing scams across account‑to‑account payment networks.

This is a fixed‑term, project‑based role for a period of 33 weeks, designed to support a time‑bound evaluation initiative with clearly defined milestones and outcomes.

This role serves as a product owner and integrator across advanced risk analytics, data science, and engineering teams, with responsibility for shaping and delivering high‑impact fraud and scam detection use cases under strict evaluation timelines. The role requires deep prior experience working with advanced predictive models in complex, data‑sensitive environments and the ability to translate analytical outputs into clear, decision‑ready insights.

You are a product leader who brings strong execution discipline, analytical judgment, and practical experience from prior network‑level or industry‑wide pilots, allowing you to maximise speed to insight and avoid re‑learning cycles in evaluative, time‑bound settings.

You will be responsible for:

• Lead product definition and execution for Account‑to‑Account risk use cases, including transaction risk scoring and scam / mule account detection, within a proof‑of‑value environment.
• Shape and articulate clear product hypotheses, requirements, and success criteria aligned to agreed evaluation metrics and outcomes.
• Partner closely with experienced data scientists, modelers, and engineers to optimise early design and configuration decisions for advanced predictive risk models.
• Apply learnings from prior industry or network‑level pilots to accelerate delivery, reduce iteration cycles, and increase the likelihood of identifying incremental scam activity.
• Own end‑to‑end product delivery across the initiative lifecycle during the 33‑week assignment, including:
• Environment and deployment readiness
• Validation of training and evaluation datasets
• Model training, testing, and evaluation coordination
• Ensure all product outputs meet required specifications, including risk scores, indicators, and flagged account outputs, and are delivered within agreed timelines.
• Serve as the primary product interface with external stakeholders and internal cross‑functional partners, providing clarity on product intent, progress, and trade‑offs.
• Support formal readouts and working sessions by distilling complex technical and analytical results into clear product narratives and insights.
• Partner closely with legal, compliance, and risk teams to ensure delivery aligns with data governance, confidentiality, and usage constraints.
• Build strong internal relationships across product, risk, data science, engineering, and regional teams to ensure alignment and execution excellence.

Qualifications & Experience

• 8+ years of experience in Product Management, preferably within payments, account‑to‑account networks, fraud, scam, or financial crime risk solutions.
• Demonstrated experience leading product delivery alongside advanced data science and engineering teams building model‑driven or predictive risk capabilities.
• Prior exposure to industry‑wide pilots, proofs‑of‑value, or multi‑stakeholder initiatives involving complex data and governance requirements.
• Strong business and product judgment, with the ability to prioritise high‑signal outcomes within a fixed‑term, milestone‑driven engagement.
• Proven ability to operate effectively in highly governed, data‑sensitive environments with multiple external and internal stakeholders.

What will also help:

• Experience with real‑time or account‑to‑account payment schemes
• Familiarity with AI / machine‑learning–driven risk or fraud products
• Strong executive communication skills, with the ability to influence and align senior stakeholders
• Comfort operating in evaluative, non‑commercial pilot settings

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar and Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in Vietnam. The team is involved in a comprehensive range of consulting services and solutions to our clients, that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to use a fact-based, data-driven solutions to solve for business problems that deliver value and enable Vietnam clients to win more business, you should apply.

What a Manager does at Visa:

The Manager will be a key member of the Visa Analytics and Consulting (VCA) team in Vietnam. As a Manager, you will undertake consulting engagements for Visa clients in Vietnam, and partner with VCA, Business, and Technology teams across the organization to enable portfolio growth and improved profitability in clients’ payment card business.

In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, and Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in the area of customer life cycle management, new product development and launches
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams
• Develop propositions by closely working with Client Relationship Managers, promoting the solutions with external clients and, executing and delivering the consulting engagement to clients
• Enable growth and improve profitability across our clients’ payment business through portfolio management and segment expansion
• Deliver consulting revenue stream via the use of Visa Consulting and Analytics service lines and practice area
• Support the IPVMC VCA team in managing strategy, reporting and operations 

Why this is important to Visa?

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having the Consulting Manager in-market in Vietnam. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Controllership plays an integral part of Visa’s operations in Asia, and AP Hub. Controllership is accountable for: 1) ensuring the integrity and accuracy of financial reporting for activities across the markets 2) establishing and monitoring internal controls, partnering with the business stakeholders to ensure the controls environment continues to stay strong and effective, 3) management of the Controllership Operations function.

Controllership plays an integral part of Visa’s operations to oversee the control environment.  This role ensures the risk, anti-bribery and financial elements are reflective of the transactions and activities undertaken by the Business and these adhere to Visa’s policies and procedures.  Additionally, ensure business stakeholders are provided the appropriate support and guidance. 

This position reports directly to the Director of INSA (India and South Asia) Country Controller.

Key Responsibilities:

• Responsible for strengthening and maintaining internal controls and the control environment to support the business.
• Ensure that robust controls are implemented and adhered to in line with local regulations as applicable, Company’s policies, procedures and guidelines and best practices.
• Be the “go to” subject matter expert on Finance policies and procedures.
• Partner with other controllership functions such as Revenue Operations, Client Incentives, Controllership Operations to implement and maintain business procedures with robust controls in place.
• Contributes to the integrity and control of the financial books and records as well as the process by which these records are generated.
• Collaborate with cross-functional teams, Sales, Sales excellence, Products, Marketing, Client Services, etc regionally to drive process excellence and standardization.
• Use information and data to communicate, spot anomalies, perform controls testing and communicate recommendations for decision making.
• Identify systems and tools that can achieve automation outcomes positively.
• Embed a Lean Six Sigma culture of continuous process improvement to drive efficiency and future scalability with excellent customer service levels.
• Perform root cause analysis and drive corrective action of exceptions identified by key controls stakeholders.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants), and solving their strategic problems focused on improving performance and profitability.

Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar, and Cambodia (IPVMC) markets, and will report to the Head of VCA Vietnam.

The team is involved in a comprehensive range of consulting services and solutions to our clients, that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy, and data-driven portfolio management decisions.

If you like to use a fact-based, data-driven solutions to solve for business problems that deliver value and enable Vietnam clients to win more business, you should apply.

What an Associate Manager does at Visa:

As a VCA Associate Manager in Vietnam, you will be leading VCA engagements in the market. In this role, you are expected to:

• Use Visa and external data to analyze client needs and identify opportunities for consulting assignments with Visa’s key clients.
• Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate, and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision, and project delivery).
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams
• Develop propositions by closely working with Client Relationship Managers, promoting the solutions with external clients and, executing and delivering the consulting engagement to clients
• Enable growth and improve profitability across our clients’ payment business through portfolio management and segment expansion

Why this is important to Visa?

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having the Consulting Manager in-market in Vietnam. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

The CMS Support Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with cross-border payments. As a CMS Support Associate, you will be working with external clients and banks along with internal Technical Account Managers, Compliance, Treasury, Product and Technical teams regarding issue management and support for Money Movement.

The Associate will be a subject matter expert across the Commercial and Money Movement Solutions landscape and all VCS products and services deployed in the region. This includes B2B payments, expense management, travel solutions, compliance, and data solution products. The candidate will need to understand all related integration to these commercial products and platforms.  

Specific Responsibilities will include:

• Provide service to clients via phone calls and online support cases that are advanced and escalated (Level 2 support)

• Proactively identify and solve complex problems that impact the management, relationship, and direction of the business

• Represent the voice of the client to internal stakeholder organizations through accurate business requirements and ongoing advocacy. Ensure team advocates for client needs with internal stakeholder organizations 

• Investigate and research issues, gather additional information as needed, to successfully resolve or re-route the issue. Determine which issues need escalation or routing to other internal teams

• Identify file formats and connection errors (APIs, STFP, JSON, SWIFT- PACS, MT, ISO, Etc.) to determine if sufficient information is provided for issue resolution

• Build strong customer relationships with the ability to simplify complex problems to support business and clients’ needs

• Partner across teams and departments for process improvement initiatives

• Assist/train clients to address questions that may come up regarding the funds movement

• Comfortable with global banking protocols, i.e. account numbers, IBAN, CLABE, SWIFT BIC ET. To provide clients with help regarding these types of questions. Ability to validate the client has provided right information per Visa rules to initiate wire transfers efficiently

• Perform all related duties and special projects as assigned

• Participate in all required training sessions for compliance (OFAC, AML, etc.)

• Shift scheduling will be determined upon filling positions, with 24 by 7 operating hours

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

We at Visa, dream of a future where it's easy to pay and be paid. Across the planet. Where ever. Whenever. Securely. Easily. Together, we are building leading edge full-service Payment Management solutions combining global payment processing, fraud management and payment security systems.

The Engineer will play a lead role in tackling the complex technical problems within Risk and Identify Service. The Engineer is expected to be a Java, Kafka and Containerization Subject Matter Expert to help strategize, execute, and support the migration from a backend perspective. The candidate must also be an SME or have substantial experience designing and implementing solutions in AWS. The responsibilities also include gathering and clarifying requirements, facilitating communication with other groups within the organization, and guiding architectural decisions. It is an opportunity to learn, lead and work on technologies for all Value-Added Services.

Responsibilities:

• Proficiency in cloud service knowledge skills is crucial since engineer filling this position is expected to Provide AWS subject matter expertise to team.
• Software security skills in AWS involving expertise in various aspects of securing applications and data on the platform.
• Strategize and implement ways to rearchitect solutions in AWS.
• Designs large scale event-based application on AWS with high-availability and high performance.
• Possess strong testing skills and a comprehensive understanding of the testing process within AWS.
• Familiarity with Docker technology is imperative.
• Contribute to development of new products by building quick POCs and converting ideas into real products.
• Collaborate with business and technology stakeholders to deliver high quality products and services that meet business requirements and exceeds expectations while applying the latest available tools and technology.
• Have a passion for delivering zero defect code.
• Effectively communicate status, issues, and risks in a precise and timely manner
• Work in Agile/Scrum teams and follow the guidelines.
• Create documentation and procedures for installation and maintenance.
• Collaborate with global and virtual teams on software development.
• Identify opportunities for future enhancements and refinements to products, standards, best practices and development methodologies.
• This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two and a half days a week - Mondays, Tuesdays and alternate Fridays with a general guidepost of being in the office 50% of the time based on business needs.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

This role is designed for a hands-on AI technologist who can independently design, prototype, and demonstrate Agentic AI solutions, while also operating in a consulting environment. You will personally build proof-of-concepts and demos, translate client problem statements into agentic AI architectures, and then lead full solution builds in collaboration with market teams, data engineers, AI engineers, and third-party vendors.

In this role, you are expected to provide:

Hands-on AI Solution Development & Prototyping:

• Architect, prototype, and develop end-to-end agentic AI use cases—including data pipelines, LLM workflows, tools, and agents—culminating in working demos and proof-of-concepts that can be used with clients and internal stakeholders
• Design and implement MLOps patterns in partnership with data science, data engineering, and Global AI teams, including model versioning, evaluation, monitoring, and deployment workflows
• Independently build AI prototypes and demos (e.g., agentic workflows, RAG systems, multi-agent orchestration) to validate concepts before scaling with engineering teams

Cross-functional Collaboration & Stakeholder Engagement:

• Act as the AI SME representing VCA AP to collaborate with technology, data science organization to create the right Agentic AI solutions for the FI and merchant clients
• Partner with AP market teams to co-create, validate, and scale AI solutions—serving as the technical lead who bridges client needs, market context, and engineering execution
• Manage and guide third-party AI vendors or platform partners as part of solution delivery when applicable

End-to-End Agentic AI Solution Delivery & Quality Ownership:

• Lead end-to-end Agentic AI solution builds—from client problem framing through concept design, prototyping, and production handover.
• Translate client business problems into agentic AI architectures, defining agents, tools, workflows, evaluation metrics, and deployment patterns.
• Act as the technical lead working with data engineers, AI engineers, platform teams, and third-party vendors to deliver production-grade solutions.
• Ensure solution quality across performance, scalability, security, cost efficiency, and responsible AI considerations.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Summary:

Manager level role that supports the development and advancement of SeaCube’s Network Optimization division. Providing support to both commercial and operations initiatives across all regions, executing corporate strategies, and managing special projects. Liaison to our regional Network Optimization managers- who are currently based in North America, Europe and in Asia- providing structure and support with the primary goal being to help all concerned minimize cost and lead time while optimizing equipment leasing or sales globally.

Scope of Work:

The nature and scope of the work will be to assist the global team in executing the strategy, process and plan implemented by the Director of Network Optimizations. As part of a larger team the Assistant Manager is tasked with assisting all team members in critical aspects of our daily routine ensuring that we find opportunities to reduce cost and improve lease out and/or container sell opportunities by positioning equipment to higher demand areas all while ensuring our internal checks and balances are completed correctly and in a timely manner. By working across our regions and being deeply involved in the development, contracting, booking and KPI results the Assistant Manager will quickly gain a wealth of understanding of the SeaCube business model enabling the scope of the job to grow with the individual and/or potentially providing a platform for work in other areas of the organization.

Essential Duties & Responsibilities:

• Primary point of contact for all Salesforce Contracting for Network Optimization managing the entry, maintenance, and updates for all positioning business in collaboration with team members located in Singapore and overseas

• Primary point of contact for Network Optimization Booking Management managing the entry, maintenance, and updates for all positioning business in collaboration with team members located in Singapore and overseas

• Primary point of contact for Track& Trace Consolidation & Troubleshooting managing the data collection, entry, maintenance, and updates for all our positioning business in collaboration with our external positioning partners

• Responsible for maintaining the Network Optimization Rate Matrix managing the data collection, entry, maintenance, and updates for all the quotes we receive from our external positioning partners and marketing resources

• Responsible for compiling and tabling our Weekly & Monthly KPI & Report Generation and Analysis in collaboration with the Director, Network Optimization

• Responsible for maintaining Internal Network Optimization Documentation in collaboration with the Director, Network Optimization

• Assist the Director in all aspects of SOC Empty Freight Payment Management including collecting and compiling known invoices and helping to ensure timely payment to our positioning partners

• Assist in Ad Hoc Reporting as required

• Must be self-driven, organized, and capable of maintaining and delivering on multiple disparate projects simultaneously!

Qualifications / Requirements:

• Bachelor's degree in Supply Chain Management, or a related field, or equivalent practical experience

• Manager level experience working for an ocean carrier, NVOCC, logistics company or shipper preferred

• Experience within a developed global, cross-functional team preferred

• 5 years of experience in ocean shipping and/or global supply chain across multiple disciplines, in related technical/networking fields, or equivalent practical experience

• Financial and data analytical skills to support daily task requirements

• Knowledge of Excel, MS Word, MS Power Point, and other relevant Supply Chain / Logistics Tools

Team Summary

Client Services (CS) provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Program Management (CPM) team provides premium dedicated end-to-end program management to deliver client opportunities. These deliveries consist of multiple project workstreams and require a coordinated service delivery approach. The Client Program Manager will support Client Services Advisory opportunities, and other strategic deliveries that require a program managed delivery approach.

What a Consultant, Client Program Manager does at Visa

You will be an invaluable member of the Client Program Management team within our Onboarding and Implementation function. The CPM team will support the delivery of Visa Consulting Analytics, CS Advisory, and other high value client deliveries by providing dedicated program management support and technical expertise as required. You will be responsible for ensuring successful delivery of assigned client deliveries to the satisfaction of the Client and Visa.

The individual will have solid fundamentals in project management practices and will be accountable for solving complex issues to provide a high standard of service in driving the delivery engagement within Visa, the client, and other external parties where applicable..

In this role, you are expected to:

• Lead and execute high quality, non-routine, complex client deliveries.
• Provide end to end project and program management covering cross-functional workstreams and various projects required to achieve the business objectives
• Serve as the single point of contact (SPOC) to the client to build the overall program plan to deliver the opportunity for the client and internal stakeholders.
• For each assigned delivery, secure committed resource from required internal functions , and coordinate the Visa resources including non-CS to ensure delivery on commitments to client initiative.
• Prepare and maintain detailed overarching program plan, project plans, risk/mitigation register, status reports, and issues logs to enhance internal and external communications.
• Represent and advocate for the Client their operational and commercial requirements to internal Visa organisations.
• Be accountable for delivering agreed objectives. Must be able to take the initiative to resolve problems and ensure delivery on commitments
• Emphasise speed to execution, reduce client burden, ensure full client satisfaction.
• Take appropriate decision-making to ensure flawless execution of project objectives and escalate for assistance where necessary.
• Serve as an escalation point for complex issues encountered by project team members

Why this is important to Visa     

CPM within Client Services allows us to expand our delivery service model and offer program management support to help clients deliver against their objectives. This role provides an excellent opportunity to deepen our client partnerships, driving value to our clients through new product service delivery, delivering and optimising the services that help grow their business.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

The Senior Data Analyst will support the Anti-Money Laundering (AML) and Sanctions business by creating insightful visualizations to aid in the detection and prevention of financial crimes. The role requires a strong understanding of data analysis, data visualization tools and AML/sanctions regulations. The Senior Data Analyst will be responsible for interpreting complex data sets, developing insightful reports and collaborating with compliance, legal and risk teams to promote a culture of compliance and risk management across the organization.

We are seeking a highly skilled and experienced Senior Data Analyst to join Compliance Technology Operations (CTO) team which is part of the Global Ethics and Compliance organization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

We are looking for a Transaction Surveillance & Screening (TSS) Analyst who is passionate about developing their career within Compliance and Financial Crime in the payments, financial services and FX industry.

As a TSS Analyst, you will play a key role in the day‑to‑day delivery of Transaction Monitoring controls, while also providing support, guidance and oversight to TSS Associates. The role will focus on APAC clients, particularly those operating in or connected to China, and will involve a mix of hands‑on BAU alert review, escalation handling, and coaching/training support.

This role is based in Singapore and will operate Monday to Friday, 10:00am – 6:00pm Singapore Time.

The Details…

• Perform day‑to‑day Transaction Monitoring, identifying potentially fraudulent, suspicious or illegal activity.
• Support monitoring activity relating to APAC clients, with a particular focus on China‑related transactions and client activity.
• Act as a point of escalation for TSS Associates, providing guidance and quality oversight on more complex or higher‑risk cases.
• Review, challenge and support Associate decision‑making to ensure consistent application of policies and controls.
• Proactively escalate material or high‑risk cases to the MLRO/DMLRO where required.
• Conduct PEP and sanctions screening reviews, including investigation of potential matches.
• Use Mandarin language skills to review client documentation, transactional data and supporting materials where required.
• Assist with on‑the‑job training and coaching of new and existing TSS Associates, including support with onboarding and knowledge sharing.
• Contribute to quality improvement, identifying common errors, trends or training needs within the team.
• Analyze transaction and compliance data to identify trends, patterns and emerging financial crime risks.
• Work closely with internal stakeholders to resolve operational compliance queries.
• Support reviews of Transaction Monitoring processes and systems, suggesting enhancements where appropriate.
• Maintain accurate and up‑to‑date case notes and client records.
• Keep informed of regulatory developments and financial crime typologies relevant to APAC and China‑focused activity.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

We are looking for a Transaction Surveillance & Screening (TSS) Associate who is passionate about taking on a new challenge within the payments, financial services and FX industry.

As a TSS Associate, you will form a critical part of our day‑to‑day Transaction Monitoring controls, with a specific focus on supporting APAC clients, particularly those operating in or connected to China. You will use our systems to ensure that Compliance risks are adequately identified, assessed, monitored, controlled and reported in line with regulatory and internal requirements.

This role is based in Singapore and will operate Monday to Friday, 10:00am – 6:00pm Singapore Time.

The Details:

• Perform day‑to‑day Transaction Monitoring, identifying potentially fraudulent, suspicious or illegal activity.
• Review and analyse transactions relating to APAC clients, with a particular focus on China‑related activity.
• Analyse payment and compliance data from multiple sources to identify trends, patterns and emerging risks.
• Proactively escalate urgent or high‑risk cases to the MLRO/DMLRO for further review.
• Conduct screening on PEPs and sanctioned entities, including investigation of potential matches.
• Use Mandarin language skills to review client information, transactional data and supporting documentation where required.
• Work closely with internal teams and stakeholders to resolve operational compliance queries efficiently.
• Complete Compliance administration tasks, including maintaining accurate and up‑to‑date client records.
• Assist with the review of existing Transaction Monitoring processes and suggest enhancements to controls and systems.
• Stay informed of current and emerging regulatory requirements and financial crime typologies relevant to APAC and China‑focused activity.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Team Summary

The Implementation team in Money Movement Client Success is responsible for managing the end-to-end lifecycle of client implementations across Asia Pacific.  This includes:

• Managing client onboarding, offboarding, and change activities across the full delivery lifecycle
• Owning implementation planning and execution, ensuring core milestones and deliverables are completed to required standards
• Driving a smooth, fully governed handover into Business-as-Usual (BAU) teams with all required controls and sign-offs completed
• Identifying opportunities to improve implementation processes, tools, and playbooks, and partnering with Readiness and Product teams to continuously uplift delivery standard

What an Implementation Consultant does at Visa:

As an Implementation Consultant, you will play a critical role at the intersection of clients, technology, and operations, ensuring Visa Direct Money Movement solutions are implemented at a scalable, compliant, and operationally sound manner.

Key responsibilities include:

• Own and manage end-to-end implementation delivery, including objectives, milestones, dependencies, risks, and success criteria, in collaboration with internal stakeholders, project sponsors and clients
• Guide clients through the technical and operational integration of Visa Direct offerings, ensuring workflows, controls, and operating models are clearly understood and adopted
• Configure and prepare test environments, complete setup and configuration activities, and coordinate testing phases to support successful go-live outcomes
• Develop a deep understanding of how Visa Direct products operate within client environments in order to troubleshoot issues and resolve implementation challenges effectively
• Proactively identify, document, and manage delivery risks, ensuring appropriate governance, escalation, and mitigations plans are in place
• Anticipate potential issues or delays and drive corrective actions early to protect timelines and delivery quality
• Communicate implementation status clearly and consistently, keeping stakeholders informed of progress, risks, dependencies, and key decisions.
• Manage relationships with senior internal and external stakeholders, escalating complex or high-impact issues with sound judgement
• Clearly articulate complex technical, regulatory, or operational topics and facilitate aligned decision‑making across multiple teams
• Act as a strong client advocate during implementation, while balancing Visa’s risk, compliance, and operational requirements
• Maintain high‑quality implementation documentation, and contribute to the development of reusable artefacts, templates, and best practices
• Support team capability building through knowledge sharing, peer coaching, and contribution to onboarding of new team members
• Stay current on product enhancements, regulatory developments, and ecosystem trends to ensure implementation approaches remain accurate and relevant

This role is based in Singapore and supports clients across Asia Pacific. The role will report to Director, Client Success APAC - Visa Direct Network and Operations.

Projects you will be a part of:

As an Implementation Consultant, you will be part of one of Visa’s fastest‑growing businesses, directly influencing client trust, delivery quality, and the successful expansion of new Visa Direct use cases and markets across Asia Pacific. Your work will help ensure Visa continues to deliver reliable, scalable, and secure money movement solutions globally

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Why this is important to Visa

Visa understands that operating a successful company includes driving business growth, delivering strong shareholder returns and expanding digital commerce in support of local economies.

The Social Impact & Sustainability (SIS) team executes on this belief every day, connecting our shared communities within and outside of Visa. We strive to place Visa at the forefront to power the future of commerce for everyone through inclusive financial products, innovative and impactful solutions, and responsible corporate leadership. Our team works to leverage Visa’s assets, business model and global scale to drive business growth and economic growth, with a focus on communities where we do business. We aim to achieve this by building purpose-driven partnerships and delivering programs that have societal and business benefit, with a particular emphasis on supporting the financial success of small and micro businesses (SMBs).
What a Senior Manager, Impact Partnerships Asia Pacific Social Impact & Sustainability does at Visa:

As a key member of Visa’s Asia Pacific (AP) team, the Senior Manager will shape and advance the development and execution of the region’s SIS strategy, aligning with Visa’s 2030 business vision and market-specific priorities. This role will lead the development and execution of impact programs in AP and will be a critical connector who will support Visa Foundation in the execution of its strategy through strong market-level partner management and advising. The Senior Manager is pivotal in driving measurable impact through strategic programs, partnerships, and stakeholder engagement.

Key Responsibilities:

Strategy Development & Execution

• Shape and advance the AP social impact & sustainability strategy and roadmap to deliver on Objectives and Key Results (OKRs).
• Align initiatives with Visa’s global priorities, focusing on:
  • Empowering small businesses and entrepreneurs through digital tools, knowledge, access, and security.
  • Promoting financial education to foster economic inclusion and development.
  • Enhancing digital commerce security for all users.
  • Demonstrating Visa’s long-term commitment to the communities we serve.

Impact Program Leadership

• Lead regional strategy for impact programs and partnership deployment and advise on Visa Foundation capital allocation in the AP region, in alignment with market strategies.
• Manage end-to-end impact program delivery, including oversight of key public and private sector partnerships.
• Drive local Visa market team awareness of and connection to Visa Foundation partners through strong relationship management and by supporting events, site visits and other visibility opportunities.
• Collaborate cross-functionally with country leadership, Communications, and Government Affairs teams to implement and scale programs.
• Develop compelling narratives that articulate Visa’s purpose and impact in priority markets.
• Establish feedback loops to share insights and best practices across regions.
• Integrate social impact & sustainability into key client and government engagements to drive both social and commercial outcomes.

Stakeholder Engagement

• Build and maintain strong, trust-based relationships with key external stakeholders across AP.
• Enhance Visa’s reputation and influence with decision-makers through consistent, values-driven engagement.

Measurement & Reporting

• Oversee the tracking and reporting of social and business outcomes in alignment with defined OKRs.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Team Summary

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.

The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

What a Manager, Visa Consulting and Analytics does at Visa:

This role in Japan will be responsible for delivering consulting engagements for our financial institution clients in Japan, enabling growth and improved profitability across their payments business.

A Consulting Manager is responsible for significant components of client engagements, and in some cases end to end delivery. Typically, this will involve interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.  The full range of responsibilities are detailed below:

Responsibilities:

• Support the preparation of client project proposals, providing input to objectives, scope, deliverables, approach, dependencies, roles and responsibilities
• Develop a fact base by undertaking client interviews and analyzing client documentation or processes
• Analyze Visa and client data to benchmark client performance vs. industry averages to identify performance gaps and improvement opportunities
• Collaborate with data science team to leverage advanced data analytics capabilities
• Collaborate with the market support center team, broader global team, or other functional teams to obtain specific subject matter expertise as needed
• Identify solutions and recommendations that address client objectives and result in performance improvement, leveraging relevant VCA methodologies, frameworks, and global best practices
• Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
• Support implementation of VCA recommendations or client initiatives, using project management and problem-solving frameworks

Why this is important to Visa:

VCA’s services allow our clients to boost their business performance by leveraging Visa’s expansive market insights and data. This in turn drives Visa’s business, creating a win-win relationship where both client and Visa’s incentives are aligned to grow the business. This dynamic combined with the long-term relationship we have with clients enables a deeper level of engagement and impact compared to traditional consulting firms. VCA projects also help drive Visa Japan’s strategic initiatives and accelerate Japan’s transformation to a cashless society.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.