Total 5 job vacancies by Tci Express Pte. Ltd.

Key Responsibilities

• Proactively identify, target, and acquire new customers in freight and logistics services (Hunter Focus)

• Conduct cold calls, cold emails, and in-person prospecting to generate new leads.

• Build and manage the new business sales pipeline from lead generation to deal closure

• Achieve assigned sales targets and KPIs

• Manage end to end sales process including quotations and follow ups

• Maintain strong customer relationships and ensure high satisfaction levels

• Prepare and present monthly sales and performance reports

• Undertake ad-hoc duties as assigned by management

Requirements

• Minimum Diploma

• Proven ability in business development, cold calling and account management

• Computer Literate

• Singaporean

• Fresh graduates are welcome

Manage day-to-day operations of the express delivery service, including coordinating pickup and delivery schedules, optimizing routes, and monitoring performance metrics.

Lead and motivate a team of operations staff, including drivers, warehouse personnel, and administrative staff, to ensure productivity and adherence to company policies and procedures.

Monitor key performance indicators (KPIs) such as on-time delivery, delivery accuracy, and customer satisfaction, and take corrective actions as needed to meet or exceed targets.

Identify opportunities to streamline processes, improve efficiency, and reduce costs while maintaining service quality standards. Implement changes and monitor their effectiveness.

Manage relationships with external vendors and service providers, such as courier companies and suppliers, to ensure timely and reliable service delivery.
Ensure compliance with health and safety regulations and implement measures to maintain a safe working environment for employees and customers.

Collaborate with the customer service team to address customer inquiries, complaints, and service issues promptly and effectively, ensuring a positive customer experience.

Develop and manage the departmental budget, including forecasting expenses, monitoring costs, and identifying opportunities for cost savings.

Prepare regular reports on operational performance, including KPIs, service levels, and financial metrics, and present findings to senior management.

Job Requirements:

Minimum Diploma in any discipline preferably in Logistics/ SCM
3-5 years of experience in operations management, preferably in the express courier industry.
Proven leadership abilities with experience in managing and developing teams.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Familiarity with inventory management systems and logistics software.
Knowledge of health and safety regulations related to warehouse and transportation operations.
Willing to contribute to both operations and early-stage sales development for a startup in the express freight industry.
Flexibility to work occasional evenings, weekends, or holidays as needed.
Address and resolve conflicts, handle complaints, and identify and mitigate potential challenges.
Enforce safety protocols and operational procedures.
Conduct regular inspections and risk assessments.
Report and investigate safety incidents, then implement corrective actions.

Job Description

• Manage day-to-day airfreight export and import operations

• Coordinate effectively with airlines, freight forwarders, transporters, and customs authorities

• Prepare and review shipping documents, including Air Waybills (AWB), export/import permits, and declarations

• Track and monitor cargo movements to ensure timely and accurate delivery

• Maintain clear and proactive communication with customers and vendors regarding shipment status

• Ensure full compliance with Dangerous Goods handling and airfreight regulatory requirements

• Identify and resolve any issues or discrepancies that may arise during the shipping process

• Contribute to the continuous improvement of our air export operations and processes

• Work closely with the Customer Service team to secure and manage shipment bookings

• Organize and schedule timely pickup of cargo from customers, ensuring smooth and efficient handling

• Conduct market research, analyze industry trends, and evaluate competitors to identify growth opportunities

• Oversee brand management, ensuring consistency across all marketing materials and communications

• Develop and deliver marketing collateral and client presentations
  Identify and pursue new business opportunities, including building strategic partnerships and driving business development initiatives

• Collaborate with internal teams (e.g., operations and management) to implement marketing and growth initiatives effectively

• Enhance marketing capabilities to improve customer engagement and retention

Candidate Requirements

• Solid understanding of airfreight documentation and customs clearance procedures

• At least 2 years of relevant working experience in similar industry

• Knowledge of Freight Management systems is necessary.

• Ability to work independently and manage time-sensitive or urgent shipments

• Ability to work under pressure and handle multiple tasks simultaneously

• A team player with a proactive and customer-oriented approach

We are looking for a dynamic and results-oriented Marketing Manager to drive brand visibility and support business growth within our logistics and supply chain services.

Key Responsibilities

• Develop and execute integrated marketing strategies to promote the company’s services and strengthen market positioning

• Plan, manage, and optimize digital marketing campaigns across relevant channels

• Conduct market research, analyze industry trends, and evaluate competitors to identify growth opportunities

• Oversee brand management, ensuring consistency across all marketing materials and communications

• Develop and deliver marketing collateral and client presentations

• Identify and pursue new business opportunities, including building strategic partnerships and driving business development initiatives

• Collaborate with internal teams (e.g., operations and management) to implement marketing and growth initiatives effectively

• Enhance marketing capabilities to improve customer engagement and retention

Profile

• Bachelor’s degree in Marketing, Communications, Business, or a related field

• Around 4 years of relevant marketing experience

• Proven ability to develop professional marketing materials and customer-facing content

• Strong storytelling, communication, and cross-functional collaboration skills

• Manage civil litigation

Provide corporate advisory support by offering legal guidance on transactions, employment matters, corporate governance, and both civil and criminal issues.

Manage or oversee litigation involving the company, including contractual, employment, and commercial disputes.

Collaborate with and coordinate external law firms when litigation matters are outsourced.

• Provide legal advice to management

Advise on legal risks in business decision.

Interpret laws, regulations, and court rulings relevant to the company.

• Draft and review legal documents

Draft and review a broad range of legal documents, including commercial contracts, settlement agreements, legal notices and demand letters, as well as various litigation-related materials.

• Dispute management

Assess potential disputes and recommend settlement or litigation strategies.

Conduct internal investigations where disputes arise.

• Regulatory and compliance oversight

Ensure company practices comply with Singapore laws.
Develop internal legal policies and procedures.

• Coordinate external counsel

Engage and instruct law firms for complex litigation.
Review legal bills and manage legal budgets.

• Corporate advisory work

Provide legal support for transactions, employment matters, and corporate governance.

Qualifications

The ideal candidate should possess:

• Qualified to practice law, having been called to the Bar in a recognized jurisdiction.
• Possesses a minimum of 5 years’ post-qualification experience (PQE), with prior experience in a reputable law firm; in-house legal experience is an added advantage.
• Demonstrates mandatory experience in both civil and criminal matters.
• Has a strong corporate and commercial legal background, with experience in corporate work, litigation, or a combination of both—ideally including in-house experience within established organizations.
• Regional exposure is highly desirable and will be considered a strong advantage.
• Exhibits strong communication skills and effective people management capabilities.
• Maintains a strong work ethic, with the ability to work efficiently under pressure and meet tight deadlines.
• Acts as a role model and advocates for the Legal department through professionalism, attitude, and interpersonal effectiveness.
• Holds a Bachelor’s or Master’s degree in Law from a reputable institution.