Total 8 job vacancies by Star Nine Pte. Ltd.

Job Summary:
The Performing Artiste Manager oversees and manages all performing artistes, ensuring high-quality performances, proper scheduling, and smooth coordination of entertainment operations to enhance the overall guest experience.

Key Responsibilities:

• Manage and supervise performing artistes (e.g., singers, dancers, DJs, hosts)
• Plan and coordinate performance schedules, rotations, and stage activities
• Ensure all performances meet the venue’s standards and entertainment objectives
• Conduct rehearsals, training, and performance evaluations for artistes
• Handle artistes’ attendance, discipline, and welfare matters
• Liaise with Operations, Marketing, and Technical teams for event execution
• Curate and improve entertainment programs to attract and retain customers
• Ensure compliance with company policies and local regulations
• Resolve any on-site issues involving artistes promptly

Job Summary

The Floor Manager is responsible for overseeing daily on-ground operations, ensuring smooth service flow, maintaining high customer service standards, and managing frontline staff during operating hours.

Key Responsibilities

• Supervise day-to-day floor operations, ensuring efficient service and smooth workflow
• Monitor customer experience and promptly address feedback, issues, or complaints
• Manage and coordinate frontline staff, including service crew, hostesses, and cashiers
• Ensure proper room allocation, service timing, and table/room turnover
• Maintain staff discipline, grooming, and service standards
• Support staff during peak hours and ensure service efficiency
• Liaise with bar, kitchen, cashier, and entertainment teams for seamless operations
• Monitor sales performance and assist in upselling and revenue generation
• Ensure compliance with company SOPs and local regulations
• Handle opening and closing duties when required
• any other ad hoc tasks assigned

Job Summary

The Events & Promotions Manager is responsible for planning, executing, and managing events and promotional activities to drive customer traffic, increase revenue, and enhance brand presence. This role focuses on creating engaging experiences that attract and retain customers.

Key Responsibilities

• Plan and execute themed events, special nights, and promotional campaigns
• Develop marketing strategies to increase bookings, footfall, and customer retention
• Coordinate with operations, entertainment, and outlet teams to ensure smooth event execution
• Work with DJs, performers, and external partners for event programming
• Manage promotional channels, including social media, messaging platforms, and in-house marketing
• Monitor event performance, sales impact, and customer engagement
• Propose creative ideas for new promotions and campaigns
• Manage event budgets, costs, and vendor negotiations
• Handle partnerships, sponsorships, and collaborations
• Ensure all promotions comply with company policies and local regulations
• Prepare post-event reports and performance analysis
• any other adhoc tasks assigned

Job Summary:
The Performing Artiste Assistant Manager supports the Performing Artiste Manager in overseeing daily operations, coordinating performance schedules, and ensuring artistes deliver high-quality performances that enhance the overall guest experience.

Key Responsibilities:

• Assist in managing and supervising performing artistes (e.g., singers, dancers, DJs, hosts)
• Coordinate and monitor daily performance schedules and stage rotations
• Support rehearsals, training, and performance evaluations
• Ensure artistes maintain performance standards, grooming, and professionalism
• Handle attendance tracking, basic disciplinary matters, and welfare support
• Liaise with Operations, Marketing, and Technical teams for smooth show execution
• Assist in resolving on-site issues related to performances or artistes
• Ensure compliance with company policies and operational procedures

Role Overview

The Lighting Manager is responsible for the design, operation, and maintenance of all lighting systems within the venue. You will work closely with touring LDs (Lighting Directors) and local artists to create an immersive visual experience that elevates the music. When a touring act doesn't have their own tech, you are the lead designer, "busking" the show to match the energy of the performance.

Key Responsibilities

• Show Operation: Program and operate the lighting console for nightly performances. Execute cues, color washes, and effects that sync with the musical genre and artist intensity.

• System Maintenance: Perform regular "bench tech" work—repairing moving heads, replacing lamps, cleaning lenses, and troubleshooting DMX signal issues.

• Rigging & Striking: Oversee the hanging, circuiting, and focusing of fixtures. Ensure all overhead rigging meets safety standards and weight load capacities.

Ad Hoc & Livehouse-Specific Projects

In a livehouse, your role often extends beyond the lighting desk. You are a core member of the production "swat team":

• Emergency Stagehand Duties: Assisting with backline changeovers or helping the audio team run cables if a set transition is falling behind schedule.

• Architectural/Vibe Lighting: Redesigning the ambient lighting in the bar or lounge areas for special private events or themed "club" nights.

• Content Capture: Coordinating with videographers to ensure the stage lighting is "camera-ready" for live streams or promotional recordings.

• Venue "MacGyvering": Fixing non-lighting electrical issues (like a broken neon sign or a flickering bar light) when the maintenance team isn't available.

• Safety Marshal: During load-out, acting as a secondary safety officer to ensure heavy gear is moved through the crowd or backstage safely.

Technical Qualifications

• Experience: 4+ years as a Lighting Technician or Designer in a live music or club environment.

• Electrical Knowledge: Strong understanding of $P = IV$ (Power = Intensity × Voltage) for calculating circuit loads and avoiding blown breakers.

• Physicality: Ability to work at heights (ladders/scaffolding) and lift fixtures weighing up to 25kg (55lbs).

Role Overview

As the Assistant Operations Manager, you are the backbone of the nightly "show." You will ensure that the transition from soundcheck to doors-open is seamless, managing everything from bar efficiency to artist hospitality. You are the second-in-command, responsible for maintaining the venue’s vibe while strictly enforcing safety and operational protocols.

Key Responsibilities

• Show-Day Coordination: Oversee the "Run of Show" (ROS). Ensure artists arrive on time, load-in is efficient, and the venue is ready for doors-open exactly on schedule.

• Front-of-House (FOH) Management: Supervise bar staff, security, and ticketing/door teams. Ensure high levels of customer service even during high-capacity, high-stress events.

• Compliance & Safety: Enforce strict adherence to liquor laws, capacity limits, and fire safety codes. Conduct pre-show walkthroughs to ensure all exits and safety equipment are clear.

• Vendor & Inventory Control: Manage relationships with beverage distributors and janitorial services. Oversee inventory counts and order supplies to prevent "running dry" during a sold-out show.

• Financial Oversight: Handle nightly cash-outs, manage float for the bar and box office, and assist with settlement for touring acts.

Ad Hoc & Livehouse-Specific Projects

• Artist Relations (The "Fixer"): Handling last-minute rider requests, troubleshooting green room issues, or coordinating emergency transport for talent.

• Technical Liaison: Stepping in to assist the sound/light engineers with basic logistics if a stagehand is unavailable or if a piece of backline equipment fails.

• Crowd Control Maneuvers: Swiftly pivoting entry procedures or bar layouts based on the specific demographic and behavior of a particular night's audience.

• Equipment Sourcing: Hunting down rare gear or emergency replacements for touring bands on short notice.

• Social & Promo Support: Capturing "live" content during shows for social media or managing guest-list disputes at the door.

Role Overview

The Head Chef is the conductor of the culinary backstage. You are responsible for designing a menu that is "gig-friendly"—efficient, delicious, and profitable. You will manage the entire kitchen operation, from cost control and hygiene to leading a team that can handle the erratic surges of a concert crowd.

Key Responsibilities

• Menu Engineering: Create and maintain a menu that balances culinary creativity with speed of service. Design "show-night" specials that minimize ticket times during peak pre-show hours.

• Kitchen Leadership: Recruit, train, and supervise BOH (Back of House) staff. Foster a culture of speed, precision, and "cool under pressure."

• Inventory & Food Costing: Manage all ordering and vendor relationships. Maintain food cost percentages (COGS) through strict portion control and waste management.

• Safety & Sanitation: Ensure the kitchen exceeds all local health department standards. Maintain a rigorous cleaning schedule for all equipment to prevent breakdowns during high-volume sets.

• Operational Flow: Coordinate with the Front of House (FOH) to manage "pacing." Adjust kitchen speed based on the "Doors" and "Set Time" schedules provided by the venue manager.

Ad Hoc & Livehouse-Specific Projects

• Artist Catering (The Rider): Crafting off-menu meals for touring artists and crews based on specific (and often last-minute) dietary requirements or "rider" requests.

• Late-Night Pivot: Managing a secondary "Late Night" menu for the post-show crowd or DJ sets, often with a reduced crew.

• Event Scoping: Designing custom "VIP" or "Meet & Greet" platters and catering packages for private venue buy-outs or record release parties.

• Venue Support: Assisting the Bar Manager with "house-made" ingredients (e.g., creating custom syrups, garnishes, or infusions) to align the food and drink programs.

• Crisis Prep: Stepping in to assist with general venue logistics—like helping unload a delivery or troubleshooting a fridge failure—during the frantic hours before a sold-out show.

Required Qualifications

• Experience: 5+ years in a high-volume kitchen, with at least 2 years in a leadership role (Head Chef or Sous Chef).

• Speed: Proven ability to manage a "crush"—handling a massive volume of orders in a 90-minute window before a show starts.

• Certifications: Food Handler’s Management Certification and a deep understanding of local health codes.

• Flexibility: Comfortable working in a loud environment with flashing lights and late-night hours.

Job Summary

We are looking for a high-energy, detail-oriented Food & Beverage (F&B) Manager to lead our culinary and bar operations. In a KTV environment, the "vibe" is just as important as the menu. You will be responsible for ensuring that our guests receive seamless service, high-quality snacks/meals, and expertly crafted drinks while they sing the night away.

Your goal is to maximize revenue through strategic upselling and menu engineering while maintaining strict hygiene standards and a top-tier guest experience.

Key Responsibilities

Operational Excellence: Oversee daily F&B operations, ensuring orders are delivered accurately and promptly to private suites.

Menu Innovation: Design and update a menu that balances "easy-to-eat" finger foods with premium platters and a diverse beverage program (cocktails, spirits, and mocktails).

Team Leadership: Recruit, train, and mentor floor staff, bartenders, and kitchen crew to deliver "invisible yet attentive" service.

Inventory & Cost Control: Manage stock levels, negotiate with suppliers, and monitor F&B costs to maintain healthy profit margins.

Quality Assurance: Conduct regular room checks and kitchen audits to ensure food safety, presentation, and cleanliness meet company standards.

Event Coordination: Work with the marketing team to create F&B packages for corporate events, birthdays, and holiday parties.

Flexibility: Execute ad hoc duties as assigned by the management to ensure the smooth running of the venue.

Required Skills & Qualifications

• Experience: Minimum of 3–5 years in F&B management, preferably in a high-volume nightlife, lounge, or entertainment venue.

• Night Owl Mentality: Ability to work late nights, weekends, and public holidays (this is when the party happens!).

• Service-Oriented: A passion for hospitality and the ability to handle high-pressure situations with grace.

• Business Acumen: Strong understanding of P&L statements, inventory software, and POS systems.

• Compliance: Knowledge of local liquor laws, health department regulations, and safety protocols.