Total 9 job vacancies by QAD, Inc.

The Senior Support Engineer, ERP role is a cornerstone within our organization, focused on delivering exceptional technical support for QAD and Progress products. In this role, you will engage directly with customers and partners through various communication platforms, such as CRM, telephone, email and internet-based tools, to address complex technical issues and inquiries related to QAD applications and Progress databases.

As an ERP Support Engineer, you will be responsible for diagnosing and resolving technical issues, ensuring seamless installations, upgrades, and configurations of QAD products. You will leverage your expertise to perform Progress DBA tasks, including database optimization, backups, and troubleshooting. This role also demands strict adherence to quality standards, processes, and tools established by the company, ensuring consistent delivery of high-quality support.

Your responsibilities extend to managing highly complex and escalated cases, requiring innovative problem-solving and a deep understanding of QAD and Progress Products. You will play a pivotal role in creating and maintaining detailed documentation of issues and resolutions, which will serve as a foundation for developing training materials and reusable solutions. These resources will be shared globally to empower customers, partners, and internal teams with actionable knowledge.

Collaboration is a key component of this role, as you will work closely with team leads, peers, and cross-functional teams, including R&D and Product Management, to devise effective solutions and uphold superior support standards. Additionally, you will contribute to team growth by developing and sharing training content, focusing on complex case resolution and technical troubleshooting.

Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate in shift rotations, along with weekend shifts and potential on-call coverage as required. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role.

In a structured team environment, you will be encouraged to engage in continuous learning and regular practice of existing product knowledge. This is necessary to stay prepared for any new challenges that might arise. As a Sr. Functional Analyst, you have a unique opportunity to grow professionally while significantly contributing to the success of our clients and the organization

Ignite Your Future: 

As an Engineering Manager at QAD, you will lead an agile engineering team responsible for designing, building, and delivering high‑quality software. You will combine hands‑on technical understanding with people leadership, helping engineers do their best work while delivering meaningful business outcomes.

Active use of AI-native development workflows — Cursor, Claude Code, and CodeRabbit or equivalent — is a baseline requirement, not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally, set norms for their teams, and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization.

The Mission: What You'll Be Building

You will guide a team building features and services across QAD’s adaptive, cloud‑native platform, contributing directly to customer‑facing capabilities and platform foundations.

Lead for the engine room of ERA — the runtime infrastructure that autonomous agents execute on.

Your Impact/ What you will be doing: 

• Deliver the Orchestrator, Reasoning Engine, Agent Runtime, and Session/Memory Management systems

• Own the LLM Gateway: model routing, cost governance, latency SLOs, prompt versioning, and model fallback

• Ensure production reliability: agent sandboxing, execution audit trails, timeout handling, and retry logic

• Manage a squad of 5 engineers, including 1 Principal Engineer

Ignite Your Future: 

As an Engineering Manager at QAD, you will lead an agile engineering team responsible for designing, building, and delivering high‑quality software. You will combine hands‑on technical understanding with people leadership, helping engineers do their best work while delivering meaningful business outcomes.

Active use of AI-native development workflows — Cursor, Claude Code, and CodeRabbit or equivalent — is a baseline requirement, not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally, set norms for their teams, and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization.

The Mission: What You'll Be Building

You will guide a team building features and services across QAD’s adaptive, cloud‑native platform, contributing directly to customer‑facing capabilities and platform foundations.

Lead for the Knowledge sub-team building the ERA Semantic Moat — the manufacturing intelligence that makes ERA's AI defensible.

Your Impact/ What you will be doing: 

• Own engineering delivery of the ERA Knowledge Graph and Domain Ontologies

• Build the Business Glossary, Metric Registry, and Semantic Layer consumed by ERA agents at runtime

• Deliver entity lineage tracking and context assembly pipelines (When/What/Why/Quality layer)

• Manage a squad of 5 engineers, including 1 Principal Engineer

We are seeking a skilled and motivated SE II Developer with good experience in object-oriented programming and enterprise application development. The ideal candidate will be responsible for bug fixing, enhancing existing systems, and developing new features while ensuring high-quality, scalable solutions. Experience with Progress OpenEdge ABL (OOABL) and exposure to QAD ERP systems will be a an added advantage.
Key Responsibilities:

• Analyze, troubleshoot, and resolve application issues and bugs in a timely manner
• Develop, enhance, and maintain applications using Progress OOABL and Java
• Participate in the full software development lifecycle (SDLC)
• Write clean, efficient, and well-documented code following best practices
• Collaborate with cross-functional teams including QA, business analysts, and stakeholders
• Perform code reviews and ensure adherence to coding standards
• Support production systems and provide technical assistance when required
• Contribute to continuous improvement of development processes

Ignite Your Future: 

Are you a visionary Principal Software Engineer ready to define and drive the technical strategy for an entire function, own complex, high-impact systems, and directly contribute to the future of intelligent manufacturing? Join QAD, where we are redefining the supply chain through our intelligent, adaptive platform—a single System of Action that connects people, processes, and data. As a Sr. Principal Software Engineer, you will be a key technical leader responsible for the architecture, governance, and delivery of our enterprise-scale SaaS products, operating with Champion Pace. You will be a recognized internal subject matter expert, focusing on providing thought leadership across the organization.

The Mission: What You'll Be Building

You will be the core driver in the conceptualization, design, development, and implementation of new, highly complex models and procedures. You will provide strategic technical direction, mentor senior and principal team members, and leverage broad expertise in highly specialized fields to develop solutions in cloud-native architectures, microservices, and Agile product development. You will be instrumental in building the next generation of our platform

Lead architect for the shared infrastructure backbone — the systems every other engineer in the org depends on.

Your Impact/ What you will be doing: 

• Define API Gateway and Service Mesh architecture for the multi-tenant ERA platform

• Design the MCP Gateway from first principles — this is a novel infrastructure component with no existing playbook

• Set Kafka partition strategy, consumer group patterns, and schema registry design

• Provide cross-track technical guidance; represent the Platform track in org-wide architecture discussions

• Own engineering quality: architecture reviews, code review standards, and technical documentation

Ignite Your Future: 

As an Engineering Manager at QAD, you will lead an agile engineering team responsible for designing, building, and delivering high‑quality software. You will combine hands‑on technical understanding with people leadership, helping engineers do their best work while delivering meaningful business outcomes.

Active use of AI-native development workflows — Cursor, Claude Code, and CodeRabbit or equivalent — is a baseline requirement, not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally, set norms for their teams, and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization.

The Mission: What You'll Be Building

You will guide a team building features and services across QAD’s adaptive, cloud‑native platform, contributing directly to customer‑facing capabilities and platform foundations.

Lead for the squad owning API Gateway, authentication, and the agent-to-tool interface layer.

Your Impact/ What you will be doing: 

• Deliver AuthN/AuthZ service, OAuth2/OIDC implementation, rate limiting, and load balancing

• Build the MCP Gateway that enables ERA agents to interface with ERP systems and external tools

• Own service mesh configuration (Istio or equivalent) and platform on-call reliability

• Manage a squad of 6 engineers, including 1× P6 Principal Platform Engineer

As a Senior Manager of Engineering at QAD, you will be responsible for leading multiple agile teams and Engineering Managers, driving execution excellence while shaping technical solutions for enterprise‑scale platforms. This role is ideal for a leader who thrives at the intersection of people, process, and technology.

Active use of AI-native development workflows — Cursor, Claude Code, and CodeRabbit or equivalent — is a baseline requirement, not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally, set norms for their teams, and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization.

The Mission: What You'll Be Building

You will lead teams delivering key capabilities across QAD’s intelligent, adaptive platform, including cloud‑native services, APIs, and AI‑enabled workflows supporting global manufacturing customers.

Track Lead for the infrastructure spine, building the multi-tenant platform that powers the ERA ecosystem

Ignite Your Future

As a Senior Manager of Engineering at QAD, you will be responsible for leading multiple agile teams and Engineering Managers, driving execution excellence while shaping technical solutions for enterprise‑scale platforms. This role is ideal for a leader who thrives at the intersection of people, process, and technology. Active use of AI-native development workflows — Cursor, Claude Code, and CodeRabbit or equivalent — is a baseline requirement, not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally, set norms for their teams, and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization. 

The Mission:

What You'll Be Building You will lead teams delivering key capabilities across QAD’s intelligent, adaptive platform, including cloud‑native services, APIs, and AI‑enabled workflows supporting global manufacturing customers. Track Lead for Agentic AI, defining the 'Semantic Moat' that differentiates QAD's manufacturing intelligence platform.

Your Impact/ What you will be doing: 

• Define Knowledge Graph and Domain Ontology strategies for manufacturing-specific AI reasoning

• Architect the Agentic Platform: Orchestrator, Reasoning Engine, Agent Runtime, Memory, and LLM Gateway

• Translate cutting-edge AI research into production-grade engineering deliverables

• Lead two teams Intelligence/Semantic and Agentic Platform EMs, and Principal Engineers www.qad.com

• Hire top-tier AI engineers in India — you know where they are and what it takes to attract them

Note: The role is a hybrid role based in Mumbai, India.

The Senior Accountant will manage a wide array of accounting tasks such as journal preparation, tax coordination, financial statement preparation, and audit support. This role demands a deep understanding of Indian tax laws, exceptional analytical skills, and the capability to handle Financial processes.

Journal and Financial Statement Preparation:

• Prepare and post journal entries. statutory entries, intercompany entries based on calculations

• Assist in the preparation of various notes to the financial statements.

• Finalize the GL mapping file for audit/review, including mapping new accounts, providing explanations for adjustments, and preparing backup documentation.

Tax Coordination and Compliance:

• Liaise with suppliers to resolve tax queries and follow up on necessary documentation.

• Generate and distribute withholding tax certificates to vendors and intercompany teams.

• Ensure expenses are correctly booked against invoices, with appropriate TDS and GST deductions.

• Prepare schedules and backend data required for income tax assessments and Form 3CD.

• Update and review XML files for tax audit filings.

• Compile data for FLA Filing and file returns.

• Prepare challans for CSR and payments to the PM relief fund.

• Compile data for transfer pricing and share sample intercompany invoices with PwC.

• Prepare Form 26AS reconciliation with GL.

• Prepare reconciliation and supporting documentation for income and GSTR-9 filing and compile data for GSTR-9C.

• Prepare and coordinate other taxes and perform related filings (GST Tax Return-GSTR-1 and Form 3B), including reconciliation of Input GST Credit with Form 2A. Pass GST payment entries matching the balance with the GST portal.

• Handle all aspects of TDS, including data preparation for returns, rectifications, and coordinating with local CA for 15CA and 15CB certificates.

• Prepare and file quarterly TDS returns (26Q, 27Q, 24Q).Handle third-party TDS software updates and renewals.

• Manage residency certificates and address TDS deduction queries.

• Prepare details for TDS payment and tax reconciliations.

• Prepare details for TDS payment and tax reconciliations.

• Prepare and rectify TDS certificates in the Traces Portal.

• Oversee the handling of escalated cases, ensuring adherence to escalation protocols and Service Level Agreements (SLAs).

Accounts Payable, Payment Processing and intercompany

• Review and verify monthly intercompany invoices for local compliance.

• Ensure all supporting documents for foreign payments are provided to the bank.

• Prepare payment requests for statutory offices and taxes.

• Prepare intercompany working papers

Audit and Internal Controls

• Deliver and coordinate Prepared By Client (PBC) documentation for entity-specific audits.

• Ensure all supporting and backup documents are shared with auditors, with continuous follow-up.

• Prepare documents for Internal Financial Control (IFC) required for statutory audits.

• Schedule and coordinate the physical fixed assets (FA) count with Admin & IT.

• Reconcile taxes and other accounts for audit purposes.