Total 6 job vacancies by Nearmap

You have a history of success as a BDR — and somewhere along the way, you realised your natural talent lies in making the people around you better.

Nearmap is looking for a Sales Development Manager to lead our Australian SDR team. This is a hands-on leadership role where you'll be present on the floor, in the recordings, in the one-on-ones, delivering live coaching and turning everyday calls into career-defining moments for your team. If you thrive behind a desk, this probably isn't for you. If you light up when you're in the thick of it with your people, read on.

We're a global aerial imagery and geospatial technology company with a product people genuinely get excited about. Our SDR team is the engine that kicks off that excitement — and you'll be the one building that engine into something exceptional.

What you'll actually be doing

Coaching, not just managing. You'll spend meaningful time in Gong, reviewing calls, spotting patterns, and running structured training sessions that sharpen your team's skills week over week. A minimum of 4–6 hours of call and skill training per rep, per month — because reps grow when the feedback is real and consistent.

Setting the standard. From prospecting discipline and CRM hygiene to call structure and pipeline handoff, you'll establish the fundamentals that make reps effective — not just busy.

Driving pipeline. You'll work closely with Marketing and Sales leadership to define target accounts, build and refine outreach cadences, and make sure every rep has the leads and tools they need to hit quota.

Growing careers. Your north star isn't just the pipeline number — it's sending reps on to full-cycle AE roles better than they arrived. That's the measure of a great SDR leader.

Keeping things running. You'll manage the day-to-day rhythms of the team: attendance, scheduling, reporting, and operational accountability. The boring stuff matters, and you'll own it.

We're looking for an exceptional Director, Customer Success ANZ to lead and grow our Customer Success team across Australia and New Zealand. This is a senior leadership role with real scope — you'll shape the strategy, build the frameworks, and directly coach a team of CSMs covering SMB through to Enterprise and Government accounts.

Sitting within our ANZ GTM leadership team and working closely with the VP of Customer Success, you'll be the driving force behind customer retention, satisfaction, and growth across our ANZ portfolio. If you're someone who loves building strong customer relationships, developing high-performing teams, and translating customer insight into commercial impact, this role was made for you.

What You'll Do

Strategy & Execution

• Partner with the VP of Customer Success to develop and execute a globally consistent CS strategy for the ANZ market
• Build and refine engagement models for a tiered CSM structure, including onboarding, health checks, strategic reviews, churn monitoring, upsell alerts, and renewal strategies
• Monitor and interpret customer metrics across the full lifecycle and translate insights into actionable business reporting

Customer Success

• Champion exceptional customer satisfaction across the entire ANZ account portfolio
• Develop customer-centric account plans and communicate progress clearly to internal and external stakeholders
• Act as a trusted advisor, building deep, long-lasting relationships with executive sponsors and key accounts
• Drive product adoption, retention, and growth initiatives to maximise customer lifetime value
• Collaborate with Sales on strategic account planning, territory priorities, and cross-sell/upsell opportunities

Team Leadership

• Lead, coach, and mentor the ANZ CSM team across all customer segments (SMB, Commercial, Enterprise, Government)
• Set clear objectives and KPIs, hold team members accountable, and support their professional development
• Facilitate regular team meetings to share knowledge, celebrate wins, resolve challenges, and deliver training
• Ensure thorough and effective onboarding for all new team members
• Help the team navigate escalations and complex customer issues by coordinating across internal and external partners

About the Role

Nearmap is a global leader in providing location intelligence technology operating across North America and ANZ. We are looking for a Senior Commercial Analyst who excels across the disciplines of data, strategy and execution.

Reporting into the Director, GTM Finance (ANZ), this role is pivotal in connecting data-driven insights with commercial decision-making across the ANZ Go-to-Market (GTM) function. You will translate complex analysis into clear recommendations that shape strategy, enable operational efficiency and support execution at scale.

Working cross-functionally with key ANZ stakeholders — including Sales and Customer Success leadership — you will develop a deep understanding of the strategic, operational and financial drivers of the Australian business, research and analyse emerging trends and performance outcomes, identify improvement opportunities, and take a hands-on approach to validating and implementing solutions.

The focus of the role is to strengthen the analytical foundation of the ANZ GTM function, improving visibility of revenue performance drivers, enhancing performance reporting, and where applicable, supporting the wider Global Commercial Finance and RevOps teams in refining GTM systems and processes. You will play a critical role in shaping the operational landscape, supporting month-end insights, and ensuring our ANZ GTM teams are empowered with timely, accurate and actionable data.

What You'll Do

Revenue Reporting, Forecasting and Analysis

• Attend and contribute to weekly ANZ forecast calls with Sales and Customer Success leaders, interpreting and sense-checking pipeline and revenue numbers.
• Contribute to the weekly Flash Report and other regular reporting cycles.
• Understand and interpret key ANZ metrics including new bookings, churn, downgrade, retention and price increase performance.
• Together with the data team, design and maintain dashboards and visual reporting templates to surface financial performance trends, patterns and insights to support ANZ GTM leadership decision-making.
• Partner with senior management to enable data-driven decisions, identifying data requirements across market analysis, planning, monitoring, financial modelling, pricing and reporting.
• Support the Director, GTM Finance (ANZ) by contributing to budgeting, forecasting and reporting for consolidation.

Commission & Month-End Support

• Provide ANZ-specific context and input into commission calculations and month-end processes, partnering with the global Commercial Finance team to ensure accuracy and local relevance.
• Interpret ANZ-specific commission structures and edge cases, flagging issues and opportunities as they arise.

Strategic Analysis

• Deliver analysis and insights on key strategic issues on an ad-hoc basis, including market intelligence, competitive landscape, product and pricing optimisation and growth opportunities.
• Partner with GTM, Product and Finance teams to support strategic planning, investment decisions and commercial growth initiatives.
• Build business cases and scenario models to assess new markets, partnerships and GTM strategies.

Stakeholder Engagement & Reporting

• Own key stakeholder relationships with ANZ GTM leadership, supporting business case development and KPI reporting.
• Deliver insights and recommendations that inform strategic and operational decision-making across the ANZ GTM organisation.

Process Evaluation & Improvement

• Working alongside the RevOps team, assess, evaluate, and optimise business processes, anticipating requirements, identifying gaps and developing solutions that drive efficiency, accuracy and scalability.

Global Collaboration

• Build and maintain strong relationships with global business partners, ensuring consistent understanding of data flows, inputs and outputs from multiple systems.
• Act as a bridge between ANZ and global teams to standardise reporting and analytical processes.
• Mentor and coach junior staff members within the team where applicable.