Total 41 job vacancies by Accenture Pte Ltd

Job Description

• Engage with client leaders and architects to position ServiceNow as a digital transformation platform integrated with core systems
• Supporting the client teams in defining solutions, scoping and translating the client’s vision into estimates and deliverables
• Lead all technical aspects of project delivery and solution delivery including application UI configuration, workflow configuration, development of required client specific reporting, development of requirement integration components
• Interface with ServiceNow technical teams such as cloud infrastructure to successfully set up the SaaS platform.
• Be a key member of the overall implementation project team.
• Prepare all client facing and internal deliverables that are technology related.
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.

Job Qualifications

• Maintains sufficient technical capability and current best practice knowledge to be able to implement and administer all the company’s core products with an advanced level of knowledge in at least one specialist area
• Establishes credible advisor relationships with customers and colleagues alike on all technical matters relating to the company’s products
• Understands, produces and maintains all relevant project documentation
• Implements all technical aspects of service delivery to the highest level of quality (measured against customer expectations)
• Supports less experienced or more junior colleagues assigned to the same engagement
• Assists the services sales process when a higher level of technical knowledge is required
• Feeds back customer views regarding the company’s products to the appropriate internal groups to enable continuous improvement
• Solves problems, prioritizes own schedule and delivers within potentially high-pressure business environments as an individual contributor as well as part of a team
• Actively listens, respecting others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational) appropriate for both Business and Technical audience, clarifying own understanding and that of others.

About the Role

Accenture is seeking a high-calibre Client Account Lead to play a strategic role within one of our most significant Government-Linked Corporation (GLC) portfolios in Singapore. This role sits at the intersection of client trust, transformation delivery, and commercial growth, supporting institutions that are central to Singapore’s economic and national development agenda.

You will act as a trusted advisor to senior business and technology leaders, shaping and delivering complex transformation programmes while building a strong foundation toward full Client Account Lead ownership.

Key Responsibilities

• Build and sustain trusted relationships with senior business and technology stakeholders within a flagship Singapore GLC account

• Navigate complex institutional, governance, and policy-driven environments, with a strong understanding of GLC operating models

• Represent Accenture with credibility and commercial maturity when engaging Director, Vice President, and C-suite stakeholders

• Partner with clients to translate organisational and national priorities into actionable transformation programmes across digital, operations, data/AI, and core technology

• Collaborate with Accenture’s cross-functional teams and reinvention partners to deliver integrated, high-impact solutions

• Support the execution of large-scale, mission-critical programmes where delivery discipline, pace, and stakeholder alignment are essential

• Identify, shape, and progress new growth opportunities within the account, contributing to pipeline development, proposal efforts, and deal structuring

• Track and support account performance across revenue, pipeline, and key commercial metrics

Required Qualifications

• Minimum 12 years of experience in consulting, account management, or a senior client-facing leadership role

• Demonstrated experience working with Singapore GLCs, statutory boards, or government-linked organisations, or strong familiarity with how these institutions operate

• Proven ability to engage and influence Director-level to C-suite stakeholders with confidence and commercial insight

• Experience contributing to or leading large-scale transformation programmes in complex, matrixed environments

• Exposure to commercial discussions, deal shaping, and account growth activities

• Ability to work effectively across Southeast Asian markets and multicultural teams

• Strong understanding of complex enterprise programmes involving digital core platforms, including SAP

Preferred Qualifications (Optional)

• Prior experience supporting or transitioning into full Client Account Lead responsibilities

• Exposure to regional or multi-country account governance models

• Experience working across public sector-adjacent or regulated industries

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe innovation thrives in an inclusive and diverse environment. Accenture actively fosters a workplace free from bias, where everyone feels a sense of belonging and is empowered to do their best work. We support our people’s physical, mental, and financial well-being and provide continuous learning opportunities through certifications and diverse experiences.

Join Accenture to work at the heart of change. Visit us at

www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing employment opportunities to veterans and service members.

About the Role

This role focuses on implementing Oracle Recruiting and Onboarding solutions to support clients in modernizing their talent acquisition and onboarding processes. You will work closely with business and technical stakeholders to configure, deploy, and optimize Oracle HCM Cloud capabilities, delivering a seamless candidate and new joiner experience.

Key Responsibilities

• Lead or support end-to-end implementation of Oracle Recruiting Cloud (ORC) and Onboarding modules

• Gather business requirements and translate them into system configurations and functional designs

• Configure workflows, job requisitions, candidate lifecycle stages, and onboarding journeys within Oracle HCM

• Collaborate with cross-functional teams (HR, IT, and vendors) to ensure successful system integration and data migration

• Conduct system testing (SIT/UAT), troubleshoot issues, and ensure quality delivery

• Provide user training and develop documentation to enable effective system adoption

• Identify opportunities for process improvements and recommend best practices aligned with Oracle capabilities

• Support post-go-live activities, including stabilization, enhancements, and user support

Required Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business, or a related field

• Hands-on experience in Oracle Recruiting Cloud (ORC) and/or Oracle Onboarding implementation

• Strong understanding of end-to-end recruitment and onboarding processes

• Experience in system configuration, testing, and deployment within Oracle HCM Cloud

• Ability to engage stakeholders and translate business requirements into system solutions

• Strong analytical, problem-solving, and communication skills

• Ability to manage multiple priorities in a project-driven environment

Preferred Qualifications (Optional)

• Prior experience in full-cycle Oracle HCM Cloud implementations

• Familiarity with integration tools and data migration approaches

• Experience working in consulting or client-facing environments

• Oracle HCM certifications

Role Summary

The IAM Architect – Manager is responsible for designing and leading identity lifecycle, access, and authorization solutions across all identity types, including human (employees, partners, customers) and non‑human identities (applications, Agents, APIs, service accounts, workloads). The role combines hands‑on architecture with delivery leadership and client engagement.

Key Responsibilities

• Define end‑to‑end IAM, Access Management, and Authorization architecture aligned to Zero Trust.
• Design and govern identity lifecycle, SSO, MFA, federation, and token‑based access for users, applications, APIs, and services.
• Lead fine‑grained authorization using PBAC / ABAC / RBAC, including externalized authorization and policy‑as‑code patterns (e.g., Plain ID).
• Establish secure access models for machine‑to‑machine and workload identities.
• Act as IAM solution lead for client delivery engagements, proposals, and architecture governance.
• Mentor IAM team members and contribute to practice growth and thought leadership.

Required Skills & Experience

• Minimum 12 years in IAM security architecture.
• Strong experience in Access Management and Authorization.
• Hands‑on knowledge of OAuth 2.0, OpenID Connect, SAML, and authorization frameworks.
• Experience with platforms such as Ping, ForgeRock, Okta, Microsoft Entra ID, PlainID.
• Client facing Consulting or system integrator experience is must.

As the Senior Manager, APAC Recruiting Lead, you will oversee end‑to‑end recruitment strategy and execution across Southeast Asia, Australia & New Zealand, Japan, and India, while also supporting Avanade’s expansion into emerging APAC markets. With accelerating growth in Japan and newly established market units across the region, you will be a critical member of the APAC Leadership Team—partnering closely with senior executives to shape talent strategies and scale hiring to meet ambitious business goals.

In this role, you will:

• Design and drive APAC-wide recruiting strategies that enable business growth, support diverse market needs, and deliver a high-performing, scalable hiring engine.

• Partner closely with regional and market unit leaders to understand talent priorities and influence workforce planning and strategic talent decisions.

• Enhance and optimize the full recruitment lifecycle, ensuring a seamless and exceptional candidate experience from first touch through onboarding.

• Champion Avanade’s employer brand across APAC markets and ensure our value proposition is recognized globally as a top employer in the technology and consulting space.

• Lead, mentor, and develop a geographically dispersed recruiting team, fostering a culture of inclusion, collaboration, innovation, and continuous improvement.

• Establish data-driven metrics and performance frameworks to measure effectiveness, identify opportunities, and continually improve recruiting outcomes.

• Manage recruiting budgets and operational plans, ensuring resources are used strategically and efficiently to support hiring needs.

• Travel as needed to partner with market leaders, support teams, and engage with regional stakeholders.

Minimum Requirements

• 10+ years of progressive recruitment or talent acquisition experience, including 5+ years leading recruiting teams in large, matrixed, or multinational organizations.

• Experience overseeing full-cycle recruiting across APAC or other diverse, multi-country regions.

• Demonstrated expertise driving high-volume, high-complexity hiring, particularly within technology, consulting, or professional services industries.

• Proven ability to partner with senior executives, influence decision-making, and translate business needs into actionable talent strategies.

• Strong understanding of APAC labor markets, hiring trends, and employment regulations.

• Track record of building and mentoring high-performing teams, ideally across time zones and virtual environments.

• Comfort working in highly dynamic, high-growth environments, with the ability to adapt quickly and lead change.

• Excellent communication, stakeholder management, and analytical skills, with a data-driven approach to decision-making.

• Ability to travel, as required.

Join Accenture and help transform leading organizations and communities around the world. As an Ecosystem Commercial Architect, you will play a key role in shaping complex deals and developing resale product solutions. Leveraging Accenture’s scale, expertise, and collaborative ecosystem, you will help structure commercially sound solutions that drive client success while accelerating your own career growth.

Key Responsibilities

Complex Deal Shaping

• Lead the sourcing strategy for third-party supplier services supporting complex and high-risk sales opportunities.

• Develop commercial constructs and contracting strategies for third-party suppliers including Resale, Side-by-Side, Consortium, Joint Venture (JV), and Subcontracting models.

• Conduct risk analysis and guide opportunities through internal governance and approval processes to ensure compliance, winnability, and deliverability.

• Provide global sourcing recommendations in collaboration with Tax, Legal, Treasury, and Trade Compliance teams.

Pre-Sales Commercial Support

• Partner with Accenture sales teams, prospective clients, and ecosystem partners to develop commercially viable solutions.

• Ensure deal structures align with Accenture’s policies, commercial frameworks, and risk management standards.

• Advise teams on commercial strategy and the onboarding of ecosystem partner solutions and products.

Client & Ecosystem Partner Engagement

• Act as a trusted advisor to Accenture sales teams and clients on complex commercial deal structures involving third-party partners.

• Present and articulate the value, strengths, and competitive advantages of different deal constructs.

• Build and maintain strong relationships with key ecosystem partners and internal stakeholders.

Collaboration & Capability Building

• Work closely with Legal, Finance, Compliance, Resale Leads, and Sales teams to design and launch new ecosystem solutions.
• Contribute to the Ecosystem Resale playbook, developing new commercial models for emerging technologies and strategic partners.
• Coach and enable sales teams on Accenture’s resale strategy and ecosystem commercial models.
• Facilitate vendor information sessions and training to strengthen ecosystem knowledge across internal teams.

Role Requirements

• Advise sales teams on commercial deal shaping for ecosystem partner solutions and products.

• Structure commercially sound solutions that align with both Accenture and partner offerings.

• Assess client requirements and partner capabilities to optimize resale and commercial constructs.

• Maintain working knowledge of key ecosystem partner technologies including cloud, security, and hybrid cloud solutions.

Skills & Experience

• Proven experience shaping large and complex technology deals.

• Strong commercial negotiation and contracting experience with clients and suppliers.

• Experience in global sourcing, delivery models, and supplier engagement.

• Solid understanding of technology products, platforms, and evolving commercial models.

• Demonstrated ability to qualify opportunities, leverage commercial levers, and bring new solutions to market.

• Strong stakeholder management skills and the ability to work across multiple geographies and time zones.

• Experience managing supplier governance routines (e.g., QBRs, MBRs, dashboards, remediation programs).

• Hands-on experience in supplier selection, pricing models, and commercial constructs for software, platforms, and services.

Expected Proficiencies

Advanced (P3)

• Commercial modelling and complex deal negotiation support

• Global sourcing strategy and delivery models

• Contractual and commercial deal reviews

• Stakeholder management and executive communication

• Deal shaping, risk analysis, and governance processes

• Product and solution commercialization

Development Opportunities

At Accenture, you will have access to a broad range of learning opportunities designed to accelerate your growth. Through a mix of formal training, on-the-job learning, and collaborative programs, you will continue building your business acumen, technical expertise, and leadership capabilities to prepare for future leadership roles.

As an Oracle SaaS Security & Authorization Lead, you will own the design, implementation, and governance of access control and authorization models across Oracle SaaS platforms. This role is critical to ensuring secure, compliant, and role-based access in a complex and regulated environment, with a strong focus on authorization, segregation of duties, and audit readiness.

You will act as the subject matter expert for Oracle SaaS security, working closely with business, IT, and security stakeholders to translate access and compliance requirements into robust, scalable security solutions.

Key Responsibilities

• Lead end-to-end Oracle SaaS security and authorization design across enterprise-scale implementations

• Define and implement role-based access control (RBAC), data security policies, and approval hierarchies

• Own security role design, privilege mapping, data access rules, and segregation of duties (SoD) controls

• Ensure Oracle SaaS security configurations meet regulatory, audit, and compliance requirements

• Conduct security design workshops, access validation sessions, and authorization reviews with stakeholders

• Partner with functional and technical teams to embed security into business and system processes

• Support security testing, audit activities, defect resolution, and post–go-live stabilization

• Produce clear security documentation and provide knowledge transfer to internal and client teams

Required Qualifications

• Bachelor’s degree or equivalent practical experience
• 10–15 years of experience with Oracle SaaS applications, with mandatory hands-on expertise in SaaS security and authorization
• Proven experience designing and configuring Oracle SaaS security roles, privileges, data access, and approval controls
• Strong understanding of access governance, identity and access management concepts, and segregation of duties
• Demonstrated experience leading security workstreams on large, complex, or regulated programs
• Ability to translate business and compliance requirements into effective Oracle SaaS security solutions

Preferred Qualifications (Optional)

• Oracle SaaS or Oracle Security-related certifications
• Experience working in public sector or highly regulated environments

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Job Description

The Oracle HCM Talent Management Functional Lead is responsible for leading the design and delivery of Oracle Fusion Talent Management solutions for Accenture clients. This role acts as the functional subject matter expert, partnering with HR and business stakeholders to deliver scalable, best-practice talent solutions.

Key Responsibilities

• Lead implementation of Oracle HCM Talent Management modules including Performance & Goals, Talent Profiles, Career Development, Succession Planning, and Oracle Learning Cloud.

• Translate business requirements into Oracle HCM solutions and lead design workshops and fit-gap analysis.

• Serve as the functional lead throughout the project lifecycle, from requirements to post-go-live support.

• Engage client stakeholders and provide advisory on talent transformation and Oracle best practices.

• Lead and mentor functional consultants and collaborate with technical and change teams.
  
  Qualifications

  • 8+ years of Oracle HCM Talent Management implementation experience.

  • Strong functional expertise across multiple Talent modules.

  • Experience leading full lifecycle Oracle Fusion HCM implementations.

  • Consulting or client-facing experience preferred.

  • Oracle HCM Cloud certification is a plus.

Job Description

• Engage with client leaders and architects to position ServiceNow as a digital transformation platform integrated with core systems
• Supporting the client teams in defining solutions, scoping and translating the client’s vision into estimates and deliverables
• Lead all technical aspects of project delivery and solution delivery including application UI configuration, workflow configuration, development of required client specific reporting, development of requirement integration components
• Interface with ServiceNow technical teams such as cloud infrastructure to successfully set up the SaaS platform.
• Be a key member of the overall implementation project team.
• Prepare all client facing and internal deliverables that are technology related.
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.

Job Qualifications

• Maintains sufficient technical capability and current best practice knowledge to be able to implement and administer all the company’s core products with an advanced level of knowledge in at least one specialist area
• Establishes credible advisor relationships with customers and colleagues alike on all technical matters relating to the company’s products
• Understands, produces and maintains all relevant project documentation
• Implements all technical aspects of service delivery to the highest level of quality (measured against customer expectations)
• Supports less experienced or more junior colleagues assigned to the same engagement
• Assists the services sales process when a higher level of technical knowledge is required
• Feeds back customer views regarding the company’s products to the appropriate internal groups to enable continuous improvement
• Solves problems, prioritizes own schedule and delivers within potentially high-pressure business environments as an individual contributor as well as part of a team
• Actively listens, respecting others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational) appropriate for both Business and Technical audience, clarifying own understanding and that of others.

Key Mandatory Competencies

1. Possesses foundational knowledge of Java, JavaScript, SQL, and AWS Cloud
2. Clear & Confident Communication: Demonstrate the ability to translate complex technical concepts into clear, non-technical language for clients and business users, supporting workshops, discussions, and client communications.
3. Strong Business Analysis & Ownership: Able to independently manage assigned BA tasks, collaborate with cross-functional stakeholders, and piece together fragmented requirements into holistic, well-structured solutions for business problems

Way of Working

• Collaborate with senior consultants and stakeholders to gather, analyze, and clarify business and technical requirements.
• Translate business needs into functional and technical specifications, workflows, and solution designs.
• Support solution development through data analysis, documentation, and requirement validation.
• Contribute to stakeholder workshops, presentations, and project communications, ensuring clarity and alignment across technical and non-technical audiences.

Good-to-Have Skills

• Experience with event-driven architecture (Kafka), legacy system migration, client-facing workshops, SDLC knowledge, and strong documentation or problem-decomposition skills will be advantageous but are not mandatory.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

What will you do?

Financial Transformation and Digital Enablement:   

• Help clients modernize their finance functions by collaborating with internal and external teams to understand strategy and goals, then manage project workflows.
• Create and implement strategies using the latest digital enablers (FinTech apps, blockchain, VR/AR) to improve operational efficiencies, refine processes (P2P, O2C, R2R), and unlock new revenue streams.
• Assist clients through digital transformations, guiding them towards operational efficiencies and new revenue opportunities.
• Assess Cloud ERP and Enterprise Value (EV) solutions for clients, recommending best practices across the industry.

Financial Performance Analysis and Improvement:

• Conduct comprehensive financial analyses to identify performance gaps, trends, and opportunities for improvement.
• Develop and implement strategies to enhance profitability, optimize resource allocation, and manage financial risks.
• Collaborate with internal clients to understand their financial goals and objectives.

             
Enterprise Value Assessment and Enhancement:

• Evaluate the financial drivers of enterprise value, including revenue growth, cost optimization, and capital allocation strategies.
• Develop and implement value creation strategies to maximize shareholder value and achieve long-term financial objectives.
• Provide insights and recommendations to support mergers, acquisitions, and divestitures.

Financial Modeling and Analytics:

• Build and utilize sophisticated financial models to forecast financial performance, evaluate investment opportunities, and assess risks.
• Leverage data analytics techniques to extract meaningful insights from financial data and inform strategic decision-making.
•  Communicate financial results and recommendations effectively to stakeholders.

Change Management and Communication:

•  Collaborate with the change management team to develop and implement change management strategies for financial initiatives.
•  Effectively communicate complex financial concepts and recommendations to both technical and non-technical audiences.
• Foster a culture of financial discipline and accountability within the organization.

Job Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field with a minimum of 6 years of experience in Finance or Enterprise Value (CFO&EV) roles.
• Proven track record of success in analyzing financial performance, developing financial strategies, and enhancing enterprise value.
• Strong understanding of financial principles, accounting standards, financial modeling techniques, and digital finance solutions (FinTech, Cloud ERP).
• Excellent analytical and problem-solving skills.
• Experience with financial planning and analysis tools, including SAP ERP, Oracle Hyperion, Microsoft Excel, and leading digital finance platforms.
• Ability to design and implement "to-be" processes and roles, leveraging best practices and enabling technologies.
•  Ability to assist in designing reporting requirements, service level agreements (SLAs), and process KPIs.
•  Experience with process transition, knowledge transfer, process reengineering, and shared services operating model design and implementation.
• Ability to communicate complex financial information clearly and concisely to both technical and non-technical audiences.
• Experience with ERP systems, particularly SAP FICO, SAP MM, SAP SD
• Experience working on Change Management, Training, or Value Realization teams.

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Accenture is seeking a Business Analyst (Analyst - Team Lead) to join its Technology Service Group, focusing on clients in the Health & Public Services sector. This role bridges the gap between business needs and technical solutions, combining functional analysis, testing, and project support.
Seniority

• Analyst - Specialist / Team Lead

Work / Client site

• Southwest, Singapore

Critical Success Factors

Specialist/Team Lead (3–4+ Years of Experience):

Mandatory:

• Healthcare industry experience and/or SAP
• Prior experience managing large scale projects and resolving complex issues.
• Hands-on Experience in SQL, debugging with minimal guidance
• Prior leadership/supervisory experience
• Decent job tenure

Analyst - Senior Analyst (<3 Years' Experience):

Mandatory:

• Hands-on Experience in SQL, BA/Functional Testing, debugging with minimal guidance

Good to have:

• Healthcare industry experience and/or SAP
• Prior experience managing large scale projects and resolving complex issues.

Responsibilties:

• Functional Analysis:
  Gather and analyze business requirements.
  Translate them into functional specs, user stories, and process flows.
  Act as liaison between stakeholders and technical teams.
  Perform gap analyses and recommend improvements.
  Maintain functional documentation.
• Testing & QA:
  Develop and execute test plans (system, integration, UAT, regression).
  Manage the defect lifecycle and ensure quality standards.
  Support UAT and facilitate user sign-off.
• Project Support:
  Assist in deployments and post-go-live support.
  Participate in Agile ceremonies (e.g., stand-ups, planning).
  Contribute to effort estimation and timelines.
  Collaborate with cross-functional, global teams.

Qualifications:

• Good job tenure
• Experience in a functional analyst role, with exposure to SDLC and/or Waterfall methodologies.
• Strong skills in Excel (formulas, pivot tables) and PowerPoint (presentations).

Role Overview

As a Business Analyst, you will be responsible for analyzing business needs and translating them into effective technology and process solutions. You will partner closely with stakeholders to assess current-state processes, identify gaps, and define future-state solutions aligned with business objectives and Oracle Cloud capabilities.

You will play a key role across the end-to-end implementation lifecycle, from requirements gathering through to deployment, ensuring solutions are scalable, practical, and aligned with business needs.

Key Responsibilities

• Lead and facilitate requirements gathering workshops to ensure clear understanding and stakeholder alignment
• Analyze current business processes, identify gaps, and define future-state solutions
• Develop clear and comprehensive business and functional requirement documentation
• Translate business needs into functional specifications for technical teams
• Collaborate with cross-functional teams to design and implement solutions that improve operational efficiency
• Utilize data analysis and insights to support decision-making and solution design
• Support end-to-end project lifecycle, including testing, deployment, and post-go-live support
• Continuously review and refine processes to adapt to evolving business needs

Skill Set & Experience

Core Skills

• Strong experience in Oracle Cloud system implementation, covering full project lifecycle
• Strong problem-solving and critical thinking skills to address complex business challenges
• Excellent stakeholder management and communication skills (written and verbal)

Good-to-Have Skills

• Basic project management capabilities (planning, scoping, timelines, risk and dependency tracking)
• Strong collaboration and teamwork, with ability to work in cross-functional environments
• Experience in data analysis and business process improvement

Experience & Qualifications

• Proven experience as a Business Analyst in Oracle Cloud implementations
• Strong knowledge of Requirements Analysis and Business Process Design
• Familiarity with business process analysis tools and methodologies
• Experience in a client-facing or consulting environment is preferred

Role Overview

We are seeking an experienced Senior Application Specialist to support and manage the Duck Creek Claims platform for a key client. This role will serve as a critical point of contact for application support, incident management, and stakeholder engagement, ensuring system stability and effective resolution of technical and functional issues.

Key Responsibilities

• Provide application support for Duck Creek Claims, troubleshooting technical issues within the client’s customized application
• Act as the first point of contact for high-severity incidents, ensuring timely response, resolution, and escalation where required
• Support client business stakeholders by addressing functional queries and resolving day-to-day system issues
• Ensure system environments are stable and available, proactively identifying risks and escalating issues as needed
• Collaborate closely with offshore teams, providing clarifications on incidents and ensuring smooth issue resolution
• Lead and facilitate client status meetings, including Weekly Status Reports (WSR), Monthly Business Reviews (MBR), and Quarterly Business Reviews (QBR)
• Track and report on incident trends, system performance, and improvement opportunities
• Drive continuous improvement initiatives to enhance system stability and user experience

Required Skills & Experience

• Strong experience in application support / production support environments
• Hands-on experience with Duck Creek Claims (or Duck Creek platform)
• Good understanding of incident management and ITIL processes
• Ability to troubleshoot both technical and functional issues
• Experience working with global/offshore teams
• Strong communication skills with the ability to engage business stakeholders effectively

The Client Account HR partners with our largest and most complex client accounts and acquisitions to create a phenomenal employee and team experience where people work every day. Here is how current Client Account HR who work with diamond client accounts describe the role:

“I love my role because I am a true partner for the DCAL and their leadership team. They see me as a coach and trusted advisor. I have the best talent assets and tools Accenture has to offer, and I am like an entrepreneur who gets to figure out the best way to apply these assets and tools to the specific needs of my account. At the same time, I feel a strong sense of belonging with the global CAHRL team.”

The Client Account HR role partners with a diamond client account across these dimensions and works with the DCALs to achieve the people success priorities for the account.

• Talent Strategy & Talent Development – Partner with account leadership on the creation of the talent strategy for the account including the approach for talent development and continuous learning

• Talent Planning & Rotation – Ensure a focus on pyramid refresh, role rotation and succession planning linked to the account talent strategy

• Engagement, Wellbeing & Strengths – Lead the account approach for how to have engaged people and teams including engagement survey adoption, engagement action planning, recognition, wellbeing programs and integration of strengths

• Inclusion & Diversity – Ensure there is a focus on creating inclusive and diverse teams and partner with local and account based I&D teams on key programs

• Performance Achievement – Elevate the importance of “every day” performance achievement behaviors including a focus on priority setting and feedback, and lead the client account input experience

• Leadership Development – Establish leadership development experiences for the account and serve as a coach for the leadership team

Skills

• Problem solving, communication, and project management skillsAbility to handle complexity and ambiguity, to provide structure to complex problems.

• Ability to work across a broad range of activities, and enjoy working collaboratively with stakeholders from diverse business, HR, and other cross teams

• Strong communication skills - verbal and written across stakeholders within and outside the company

• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

• Excellent communication (written, oral) skills

• Identify and review opportunities for improvement in processes to gain efficiency

Behaviors

• Strong collaboration and teaming

• Confidence in driving processes end to end

• Agility to adapt to changing environment

• Comfort with uncertainty and fluidity