The Role: M&A Analyst: Singapore

We are looking for ambitious M&A (mergers and acquisitions) Analysts to join our APAC team, based in our Singapore office. You will work directly with the underwriting team, who evaluate M&A opportunities and businesses across industries and jurisdictions, and are recognised leaders in the transactional risk insurance space. The position will provide in-depth exposure to international M&A and the insurance industryin an entrepreneurial environment.

Responsibilities will include:

·       Analysing M&A transactions, including reviewingf inancial statements, business background information, due diligence material and purchase agreements

·       Managing a consistent stream of deal opportunitiesthat consider the use of transactional risk insurance

·       Preparing quotes and policies

·       Developing marketing materials and presentations

·       Coordinating and communicating with insurance brokers,lawyers and clients

·       Providing project management support includingdatabase administration and invoice management

·       Attending industry events and training where necessary

Experience and Skills

·       Recent graduate with a Master’s or Bachelor’s degree in law, business, finance or economics

·       0-2 years’ relevant work experience

·       Fluency in English (spoken and written) isa must

·       Note that this role requires you to analyse and draft technical documents (including legal and financial documents and due diligence reports) that are in Chinese language and requires you to converse and correspond with clients in mainland China. Proficiency in the Chines language, at the native or full business level, is required, in addition to proficiencyi n the English language. You will also be required to analyse and draft technical documents in English and converse and correspond in English.

·       Proficiency in Microsoft Office Suite and knowledge of the Salesforce platform are advantageous

·       The ideal candidate will be proactive, ambitious, detail-oriented, a natural team player; he/she has an international outlook and comfortable working with an international and diverse team. Preferably this should be demonstrated by working experience in a corporate setting in another country, or attending an exchange programme in another country.

·       Comfortable in a fast-paced environment

Additional Information

WORK: Full-time in Singapore

SALARY & BENEFITS: Euclid Transactional offers competitive salaries and provides generous benefits, including health insurance, pension scheme, paid parental leave, charitable gift matching and health and wellness contributions.

APPLICATIONPROCEDURE: Please send your cover letter and resume to aliceho@euclidtransactional.com. If we wish to invite you to interview, you will be expected to provide university transcripts.

About Euclid

Euclid Transactional is the leading global best-in-class agency that specializes in providing transactional insurance products, including warranty& indemnity insurance for mergers &acquisitions. ET was founded in New York in 2016. We have quickly developed into a market leader in the transactional insurance space. We have experienced significant growth in recent years: from a team of three in 2016 to over 140(and growing). After starting in New York, we now have offices in Singapore, Chicago, Toronto, London, Frankfurt, Copenhagen, Stockholm, Dublin, Paris. Please visit www.euclidtransactional.com for more information about us.

We are committed to providing superior and commercial service and results to our client sand carrier partners. We engage in open and honest communication, make decisions thoughtfully and adapt to better support our people. We focus on inclusion and relationship building and strive to be respectful and empathetic.

What you'll do:

As a Trade Processing Analyst, you will be responsible for managing the end-to-end process of trade transactions within an investment management environment. Your day-to-day activities will involve monitoring trade flows, confirming bookings, handling cancellations or amendments, instructing counterparties and custodians, and ensuring accurate FX netting. You will collaborate closely with various internal departments—such as Investment Managers, Legal, Risk Management—and external partners including brokers and custodians..

• Undertake daily transaction processing duties while providing coverage during periods of high volumes or unexpected absences, ensuring continuity and reliability within the team.
• Follow defined standards, procedures, and policies meticulously, identifying potential efficiencies that can enhance operational effectiveness.
• Meet all deadlines and deliverables consistently, both individually and as part of a co-operative team environment.
• Escalate exceptions and issues promptly to relevant leaders, ensuring timely resolution and maintaining trust across departments.
• Review processes and procedures regularly to identify areas for improvement that maximise efficiency and effectiveness within trade operations.
• Develop positive working relationships with other departments such as Investment Managers, Legal, Risk Management, Distribution, Finance, HR, as well as third-party service providers.
• Monitor trade flow closely to confirm successful processing of transaction bookings, cancellations, amendments, and ensure necessary instructions are sent to counterparties and custodians.
• Ensure FX netting processes result in eligible FXs being closed efficiently with netting trades instructed appropriately.
• Confirm all trades accurately and ensure they are successfully sent to market; check and authorise supporting documentation when required.
• Resolve breaks and failing trades promptly by liaising with internal teams and external groups; investigate debit interest or claims thoroughly for validation.

What you bring:

The ideal candidate for the Trade Processing Analyst position brings proven experience from either an investment management firm or an investment bank. Your expertise covers trade instruction protocols—from confirmations through settlements—and extends across multiple instrument types including those found in emerging markets.

• Minimum of 4 years’ relevant experience in transaction processing within an investment management firm or an investment bank is required for this role.
• Comprehensive knowledge of trade instruction processes including confirmation protocols, fails management, settlements procedures is essential.
• Robust understanding of all instrument types with particular familiarity with emerging markets enhances your suitability for this position.
• Competence in using data-rich systems such as portfolio accounting platforms along with industry standard infrastructure is expected.
• Excellent Microsoft Office skills allow you to document processes clearly and communicate effectively across departments.

What sets this company apart:

This investment management firm stands out for its unwavering commitment to creating an inclusive workplace where every team member feels supported. Employees benefit from flexible working opportunities that accommodate personal needs while promoting work-life balance.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to diversity, equity and inclusion and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role purpose of the Business Acceptance Unit

• To process requests from partners for A&O to accept new legal matters including, in particular, performing anti-money laundering and background checks on new clients and performing conflicts checks (within internal databases) on each new matter (for both new and existing clients);
• To obtain from relevant lawyers required evidence of identity for new clients (and existing clients for whom the practice has done no work in the preceding two years and whose ownership or control may therefore have changed in the intervening period);
• To screen and, where requested, send conflict search emails (containing information on new legal matters) to all partners and to monitor responses, analyse search results and, in consultation with the originating lawyers, determine whether or not the new legal matter is clear of conflicts and appropriate for the practice to take on;
• To authorise the opening of new legal matters when checks have been completed and any issues or problems satisfactorily resolved;
• To facilitate resolution of legal conflict issues in consultation, where appropriate, with A&O senior management;
• To facilitate resolution of business conflict issues in consultation with relevant partners/senior lawyers including, if necessary, A&O senior management;
• To determine the need for information barriers to enhance the internal security of information and to facilitate them being established to meet the requirements of the situation;
• To intervene (where needed) to direct the required levels of matter/virtual file security within the A&O virtual filing system;
• To receive, monitor and (where appropriate) keep a central record of terms of engagement agreed with clients and to remind lawyers of the need to ensure that the terms of our engagements are clear and documented; and
• To deal with business acceptance queries (including conflicts and anti-money laundering ID queries).

Role and responsibilities

The core components of this role include but are not limited to:

• Taking responsibility for individual new legal matter requests submitted by partners via an online business acceptance system and then monitoring the progress of such requests to conclusion.
• Analysing the information submitted by lawyers and others in new legal matter requests.
• Applying relevant laws, regulations and A&O compliance policy to new legal matter requests covering varied and wide-ranging work types and commercial circumstances.
• Performing relevant database searches to satisfy A&O's regulatory requirements (e.g. in relation to legal and commercial conflicts of interest and anti-money laundering).
• Liaising with relevant lawyers and with internal A&O support departments such as Finance, IT and Business Development at appropriate stages of the business acceptance process.
• Applying judgement and decision-making in relation to individual matter inception requests and spotting and, if needed, then referring any issues "up chain" to the senior analyst and (where appropriate) to lawyers within the BAU.
• Helping to develop internal databases and evaluate external databases of information for use in conducting regulatory checks and searches during business acceptance process.
• Dealing with queries and issues referred by lawyers and support departments and, if needed, then referring any issues "up chain" to the senior analyst and (where appropriate) to lawyers within the BAU.
• Providing reports and updates of items on worklist as required.
• Assisting in monitoring service levels of unit (e.g. speed of responses and quality of decision-making).
• Undertaking administration duties including record maintenance at all applicable stages of the business acceptance process and as otherwise required.
• In relation to all of the above, reporting (as appropriate) to the BAU legal manager in Asia, the head of business of acceptance and head of risk management and compliance.

Key requirements

• Legal training or experience (working in international law firms preferred)
• Understanding of basic rules concerning conflicts of interest required
• Experience with KYC/AML compliance preferred
• Must be able to express ideas clearly and in a commercially-appropriate manner, both in writing and by telephone
• Must be able to multi-task and prioritise work effectively and efficiently
• Must be pro-active and willing to assume responsibility for both day-to-day tasks and larger-scale projects
• Microsoft Outlook and Word required
• Basic understanding of Excel and Powerpoint preferred
• Experience with legal CMS and web-based search tools/databases preferred

Legal & Documentation Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

• Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).
• Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.
• Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).
• Provide system support, troubleshooting, and end-user assistance to internal stakeholders.
• Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

• Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.
• Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.
• Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Requirement:

• Minimum of a Bachelor’s degree.
• 2 years of relevant experience in AML/KYC specifically with Corporate Customer Onboarding & Account Opening within the banking industry.
• AML, CFT & Sanctions-related knowledge is a pre-requisite with understanding of KYC requirements (such as MAS Notice 626).
• Proficient in Name Screening & Materiality Assessment (Adverse News Media, Politically Exposed Persons, Sanctions etc).
• Possess knowledge in conducting / assessing Source of Wealth (SOW) Establishment & Corroboration for Individuals & non-Individuals.
• ACAMS professional certification is a plus.
• Intermediate to Advanced proficiency in Microsoft tools (eg. Word & Excel) is a plus.

Key Responsibilities:

• Perform CDD for New-to-Bank SME prospects during the Onboarding & Account Opening process.
• Work directly (or through the Relationship Managers) with prospects for timely onboarding.
• Perform KYC Screening, conduct Enhanced Due Diligence & assess the AML / CFT / Sanctions risk of prospects.
• Perform Risk Assessment, escalate potential risk concerns in a timely manner.
• Conduct and corroborate Source of Wealth (SOW) establishment for individuals and non-individuals as part of the due diligence process.
• Identify opportunities for operational efficiency & AML effectiveness.

Thanks, andBest Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP: +6592333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

Duties:

• Conduct KYC reviews and due diligence checks for new and existing customers in line with regulatory and internal requirements.
• Verify and maintain customer information and supporting documentation to ensure completeness and accuracy.
• Perform sanctions, PEP, and adverse media screening, escalating potential risk concerns where necessary.
• Support periodic reviews and trigger event assessments by updating customer profiles and risk ratings.
• Review Source of Wealth (SOW) and Source of Funds (SOF) information for higher-risk clients.
• Identify and escalate unusual customer activities or potential AML/CFT risks for further review.
• Liaise with internal stakeholders to obtain outstanding documents and resolve KYC-related matters.
• Ensure timely and accurate maintenance of KYC records and compliance documentation.
• Support regulatory reviews, audit requests, remediation exercises, and AML-related projects.
• Assist with process improvement initiatives and other ad-hoc compliance duties as assigned.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, Law, or related disciplines.
• 1–3 years of experience in KYC, AML, Client Onboarding, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures.Designed front‑end product pages with image uploads, title,and other requirements

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).pricing & Monitoring: Scraping (BeautifulSoup, Scrapy), Price tracking (Keepa, CamelCamelCamel), Alerts (Prometheus, Grafana)

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

Job Responsibilities      

• Execute time‑critical cash operations including GIRO, Standing Orders, DDA/DCA, Cash Counter Services, and ad‑hoc operational tasks. 
• Ensure high accuracy and timeliness across daily processing activities, applying established controls and disciplined escalation. 
• Monitor and resolve exceptions escalated from a governance support model by offshore teams, ensuring issues are addressed promptly and in accordance with procedures. 
• Maintain and update SOPs and procedures to reflect process changes, new activities, or new business mandates. 
• Manage effective working relationships with Front Office, internal stakeholders, and external counterparties. 
• Ensure all transactions and communications are processed in line with SLAs, internal policies, and industry guidelines. 

Job Requirements

• Bachelor's degree or equivalent qualification
• Minimum 3 years’ experience in a financial services organization, with proven exposure to Cash and Payments‑related products and operations. 
• Sound understanding of cash operations processes across functions, locations in the Asia‑Pacific region, and offshore operating models. 
• Strong technical and commercial understanding of operations products and end‑to‑end operational processes. 
• Demonstrated ability to analyze issues, take ownership, and drive problem resolution. 
• Ability to perform effectively in a fast‑paced, time‑critical environment with tight deadlines. 
• Proven capability to manage complexity and ambiguity, with a strong focus on risk management and control discipline. 
• A positive attitude, strong teamwork, and collaborative mindset are essential. 
• Prior experience in Risk and Control is an added advantage.

What You Will Do

•      Analyse business workflows and identify process improvement opportunities

•      Gather and document business requirements and translate them into functional specifications

•      Support ERP optimisation and ensure data integrity across systems

•      Develop and maintain management dashboards and operational reports using Power BI

•      Coordinate with internal technical teams on system and data deliverables

•      Support digitalisation and transformation projects from requirements through to delivery

•      Maintain SOPs and support audit readiness across key processes

•      Provide cost-saving analysis and recommendations to management

What We Are Looking For

•      Minimum 5 years of relevant experience in business analysis, operations, or a related field

•      Strong working knowledge of ERP systems, preferably Microsoft Business Central

•      Proficiency in data analysis and visualisation tools; Power BI experience preferred

•      Demonstrated experience in project coordination and stakeholder management

•      Strong written and verbal communication skills

•      Master’s degree in Business Analytics or a related field is preferred

Why Join Us

•      Work on meaningful projects with direct impact on business operations

•      Supportive environment that values work-life balance

•      Recognised employer committed to staff wellbeing and workplace culture

12 Month Contract with a global leading organisation.

Salary negotiable depending on level of experience.

Previous experience in Retail Banking or Private Banking would be advantageous.

A thorough knowledge of KYC policies and procedures in a Banking environment is essential, and some exposure to Source of Wealth / Funds is highly preferred.

Immediate Start is available and preferred.

Work you’ll do

Conduct client due diligence during onboarding and periodic reviews, ensuring compliance with AML/KYC obligations.

Validate and verify KYC information through comprehensive research and cross referencing internal and external databases.

Identify and escalate cases involving politically exposed persons and customers with medium to high AML risk.

Perform enhanced due diligence for customers with higher AML risk ratings, addressing complex compliance issues.

Conduct Source of Wealth review in accordance with regulatory and industry standards and advise on assessment and corroboration gaps; perform subsequent uplift to required standards.

Provide support to the Compliance function by handling ad hoc queries, evaluating sanctions alerts, and investigating transaction monitoring alerts for potential fraud.

Document the rationale for escalating or dismissing sanctions and transaction alerts, stay updated on AML regulations, and co-lead a team ensuring quality and efficiency.

Requirements

Undergraduate degree in a relevant field (e.g., accounting, law) and a professional certification is a plus.

5+ years of experience in KYC, SOW, AML, forensic accounting, fraud investigation, or related fields, ideally within consulting, financial, accounting, or legal institutions.

Basic understanding of KYC / AML regulations and money laundering schemes.

Experience providing financial crime consulting to various banking sectors and skills in analyzing, drafting, and presenting reports.

Strong team player with good communication, analytical, and report-writing skills, and a commitment to professional excellence

Duties:

• Review and investigate transaction monitoring alerts in accordance with AML policies and procedures.
• Analyse customer profiles, KYC records, and transaction activities to assess potential risks.
• Identify unusual or suspicious transaction patterns and escalate findings where appropriate.
• Support the review, documentation, and closure of alerts within established timelines.
• Maintain accurate case records and investigation documentation for audit and compliance purposes.
• Assist in the preparation of Suspicious Transaction Reports (STRs) and related documentation.
• Liaise with internal stakeholders to obtain information required for investigations.
• Support AML reviews, remediation exercises, regulatory initiatives, and ad-hoc projects assigned by the team.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, or related disciplines.
• Min 3 years of experience in Transaction Monitoring, AML, KYC, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

SALT is looking to hire a Content Analyst (Thai speaking) in Singapore for a global technology client. This is 12 months renewable contract role.

What you’ll do:

• Watch, research, tag, and annotate licensed and pre-buy or original content
• Support Quality Assurance of title work fulfilled by vendors
• Quality assurance review of content data
• Timely and efficient completion of all projects

What you’ll need:

• Fluent in Thai to manage Thai content
• Passionate about movies and TV with a deep understanding of movie genres, verticals and classification
• Ability to meet tight deadlines in a fast-moving, professional environment
• Demonstrable experience in movie and TV editorial at a streaming platform, consumer outlet or similar
• Atleast 3 years of relevant working experience

CEI No: R1879793 / EA No: 07C3147

ABOUTTHE ROLE
We are looking for an experienced KYC Quality Assurance Analyst to join our client's Compliance team in Singapore. In this senior individual contributor role, you will serve as the third line of review (L3) for KYC and Source of Wealth (SoW) assessments, ensuring accuracy, regulatory compliance, and risk integrity across our customer portfolio.

You will work closely with L1/L2 analysts, the Anti-Money Laundering Officer (AMLO), and internal audit teams to maintain the highest standards of financial crime prevention.

KEY RESPONSIBILITIES

•     Perform second-level review of KYC and Source of Wealth (SoW) assessments, evaluating them for accuracy, completeness, and regulatory compliance.

•     Validate the plausibility and coherence of SoW narratives and supporting documentary evidence.

•     Ensure that risk ratings, customer profiles, and red flags are correctly identified, documented, and appropriately addressed.

•     Summarise and escalate high-risk or unclear cases to the AMLO with well-reasoned recommendations.

•     Maintain quality assurance records and contribute to internal audit readiness and ongoing compliance reviews.

•     Provide constructive, actionable feedback to L1 and L2 analysts to drive improvements in quality and consistency.

•     Identify systemic issues or trends in KYC reviews and propose process enhancements.

REQUIREMENTS

Essential

•     Minimum 3 years of hands-on KYC experience within a licensed bank or financial institution (non-negotiable).

•     Prior experience in an L3 reviewer, QA, or Compliance Officer capacity.

•     Strong knowledge of AML/CFT regulations and KYC frameworks applicable in Singapore (MAS guidelines).

•     Proven ability to assess complex corporate structures and high-risk customer profiles.

•     Meticulous attention to detail with strong analytical and investigative skills.

Job Description

* To verify & execute renewable fuel, crude oil and petroleum products trade instructions accurately to ensure seamless settlement and reduce operational risks.

* To perform physical delivery operations of renewable fuel, crude oil and petroleum products.

* To analyze trading exposures and profit/loss.

* To support business development.

* To generate external and internal trade reports in both English and Japanese.

Job Requirements

* More than 3 years of renewable fuel & petroleum trading/operations/risk analysis experience.

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

1. Billing & Sales Expenditure System

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures:

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

2. QR Code Ordering Website

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Specify the customer journey:

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

3. Integration & Data Flow

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

4. Testing & Deployment

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

5. Ongoing Optimization

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.