Total 492 analyst job vacancies in Others category in Australia

Compensation Reporting & Validation

• Review, validate, and maintain a suite of distribution reports, including production tracking and compensation reports, ensuring alignment with established business rules and standards.
• Manage end-to-end compensation validation activities, ensuring all processes are executed accurately and within defined timelines.

Data Analysis & Business Insights

• Analyse compensation and production data to identify patterns, anomalies, and trends that support operational decisions and strategic planning.
• Translate business requirements and stakeholder requests into structured data analyses and clear visual presentations.

Operational Continuity

• Identify and troubleshoot compensation discrepancies or processing issues, providing timely interim solutions to minimise business disruption.
• Support the continuous improvement of compensation workflows in line with evolving business and regulatory requirements.

Requirements

• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, etc
• 4+ years in data analytics, business Analysis and finance operations preferably in financial/Insurance industry in Singapore
• Familiarity with database, cloud, and various FP&A tools
• Degree in Finance/Statistics/Mathematics/Economic

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities:

• Deliver data centre operations support across multiple data centres

• Respond to all alarms/alerts set in Data Center Infrastructure Management (DCIM), Server Automation Operations System (SAOS), CCTV, Access Control Systems (ACS), and other functions (EHS, Security, etc),

• Provide deep understanding and intelligence of the criticality and impact of the incidents to the resolver groups.

• Ensure detailed records of alarm handling activities, including actions taken, resolutions in ticketing tools and file incident reports.

• Be available to coordinate as an incident commander in event of an issue.

• Support program managers and facilitate project deliverables, improve overall operational and engineering initiatives.

• Conduct root cause analysis (RCA) to determine recurring problems to their source.

• Employ in-depth questioning and analysis techniques such as five whys to determine the underlying cause of the incident or problem.

• Handle ticketing system

• Perform duties in compliance with SOP.

Requirements:

• Diploma/Degree in Information Technology.

• 2 years+ experience in command center, service center, or similar 24x7 operations center environment

• Ability to quickly triage multiple incidents and assign the right priority based on risk and confidence levels

• Knowledge of technical elements associated with systems such as IP Networks, DC Environment and Server Health.

• Outstanding verbal and written communication skills required, work with minimal direction, meeting goals, attention to details and an eye for continuous improvements

• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.

• Basic working knowledge of data protection policies such as GDPR and the need to keep sensitive information secure.

We are partnering with a leading MNC to hire a Financial Analyst (Grants) to join their regional finance team based in Singapore. This role offers strong exposure across regional grant management, financial planning & analysis, and cross-border stakeholder engagement within a complex, matrix environment.

Responsibilities:

As a Financial Analyst (Grants), you will play a key role in supporting the end-to-end financial management of grant-funded programmes across the region. You will partner closely with business, finance, and external stakeholders to ensure accurate tracking, reporting, compliance, and optimisation of grant utilisation.

• Manage and monitor regional grant funding activities, ensuring compliance with internal policies and external grant requirements
• Track utilisation of grants and prepare accurate financial reporting for stakeholders and funding bodies
• Support budgeting and forecasting cycles across grant-related and operational expenditures
• Perform financial analysis to provide insights on grant performance, spend efficiency, and funding gaps
• Partner with regional stakeholders across finance, operations, and programme teams
• Assist in month-end closing activities and variance analysis related to grant funding
• Support audit queries and ensure proper documentation and controls are maintained

Requirements

• Degree in Accounting, Finance, Economics, or related discipline
• 3–6 years of experience in FP&A, financial analysis, or grants management
• Strong exposure to regional or multi-country finance environment is highly preferred
• Experience handling grants, government funding, or donor reporting is a strong advantage
• Strong analytical skills with solid Excel proficiency
• Ability to work in a matrix organisation and manage multiple stakeholders
• Strong communication skills and attention to detail

Please email your cv directly to sindhu@theedgepartnership.com in word format. 

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days. 

EA License: 16S8131 

Recruiter License: R1981753 

• Establish and regularly review the AML and ABC framework, incorporating regulatory requirements, group standards, and risk considerations across customer, product, and geography
• Conduct annual enterprise-wide AML & ABC risk assessments in collaboration with senior leadership
• Perform quarterly quality assurance reviews on screening and transaction monitoring alerts
• Oversee the preparation of quarterly MI reporting for AML and ABC for risk committee meetings
• Manage annual high-risk customer reviews
• Actively identify and manage key AML & ABC controls, including screening, enhanced due diligence, transaction monitoring, and gifts & hospitality
• Advise senior management and business units on new products, processes, and initiatives to identify and mitigate financial crime risks
• Report and present findings to local management, group office, and the Board Audit Committee
• Manage regulatory engagement with MAS and enforcement agencies on AML matters
• File suspicious activity reports with the authorities and manage incoming queries on suspicious activity
• Deliver AML & ABC training to the Board of Directors, staff, and the agency force
• Promote a strong AML and ABC culture and awareness across the organisation
• Partner with business functions on AML matters, including documentation requirements for higher-risk customers
• Collaborate with senior stakeholders to present complex information, recommendations, and risk mitigants in the areas of AML and ABC

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Responsibilities

• Collaborate with a team of Threat Intelligence analysts to maintain situational awareness of the relevant sectors.

• Monitor threat groups’ tactics and techniques, producing timely, relevant, and actionable cyber intelligence for stakeholders.

• Recommend and review intelligence requirements and collection sources to support analysis and reporting.

• Investigate cyber threats affecting telecommunications, media infrastructure, and systems; propose mitigations and detection strategies.

• Produce cyber intelligence products and briefings, including ad-hoc threat reports, monthly threat trends, and annual threat landscape summaries.

• Support cyber incident investigations, threat and risk assessments, malware analysis, and cyber exercises.

• Document and maintain processes to ensure accuracy and continuity.

Job Requirements

• Bachelor’s degree in engineering, Computer Science, Information Security, or equivalent professional experience.

• Approximately 5 years of experience in threat intelligence, with leadership experience considered an asset.

• Experience preparing and presenting threat briefings to both technical and non-technical stakeholders.

• Familiarity with publishing cyber threat or vulnerability research and writing incident or threat assessment reports, including MITRE ATT&CK techniques, indicators, and recommended mitigations.

• Proficiency with Threat Intelligence Platforms and their integration with security solutions.

• Knowledge of telecommunications, broadcast, media equipment, enterprise environments, and associated technologies.

• Experience with network traffic/log analysis, computer/mobile forensics, or malware analysis.

• Experience creating or improving detection queries in Endpoint Detection and Response (EDR) systems is a plus.

• Understanding of network and operating system security (Windows, Linux), cloud architecture, or application security.

• Professional certifications (CREST CCTIM, CRTIA, CPTIA, GIAC GCFA, GREM, GCFE, GCIH) are valued but not mandatory.
  

Apply, please kindly email your updated resume to akshya.raman@tg-hr.com.

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Key Responsibilities

• Conduct preliminary due diligence reviews to support deal teams on prospective transactions.
• Collaborate with deal teams to understand requirements and resolve issues arising during the document procurement process.
• Prepare and analyze ownership, transaction, and funds flow structures based on client-provided documentation.
• Review KYC documentation to ensure completeness, accuracy, and compliance with regulatory and internal standards.
• Perform due diligence checks using internal systems and external databases.
• Provide risk assessments, recommend mitigations, and ensure accurate data entry into eKYC systems, including independent validation of client documents.
• Prepare exception handling and risk assessment memoranda for trigger events, adverse findings, and new facility applications from existing clients.
• Draft preliminary assessment memoranda for cases involving deferred KYC completion in advisory transactions.
• Conduct periodic and trigger-based KYC reviews within defined timelines while minimizing rework.
• Review AML alerts escalated to the team and ensure timely investigation and closure.
• Support additional AML/KYC-related tasks, reporting, and project initiatives as required.

Key Requirements

• Bachelor’s degree with 4–7 years of relevant experience in corporate or project finance KYC.
• Candidates with comparatively less experience may be considered for a senior analyst position.
• Professional certifications in AML/KYC are advantageous.
• Strong knowledge of regulatory requirements related to KYC/AML (e.g., MAS Notice 626 or equivalent frameworks).
• High attention to detail with a proactive and well-organized approach to work.
• Ability to manage multiple tasks effectively and prioritize in a fast-paced environment.
• Strong interpersonal and communication skills, with the ability to engage internal and external stakeholders.
• Proficiency in Microsoft Office applications and online research tools.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Integrated Information Technology Services.
• Project Planning and Management
  • Lead Research Management System and Library related application projects from initiation to completion, including planning, execution, and resource management.
  • Develop and manage project plans, timelines, milestones, and budgets.
  • Define project scope, objectives, and deliverables in collaboration with stakeholders.
  • Monitor key performance indicators and project milestones to ensure the project stays on track and meets its objectives, adapting to the project's methodology and requirements.
  • Identify potential risks, develop mitigation strategies, and ensure adherence to regulations and best practices.
  • Prepare and present status reports to the steering committee and key stakeholders.
  • Monitor project issues throughout the project lifecycle and conduct post-implementation reviews to gather feedback and drive enhancements.
  • Manage organizational process assets (e.g. project documentations, knowledge base, lessons learnt, etc.) throughout the project life cycle.
• Research Management System and Library related Application Implementation and Maintenance
  • Conduct market research to assess offerings and capabilities, providing a comprehensive understanding of available solutions.
  • Lead requirements gathering, user and customer journey mapping, milestone planning, system configuration, and testing for the system to ensure it effectively meets business needs.
  • Oversee the customization, data migration, and integration of systems, providing technical advice and coordinating with cross-functional teams and external vendors for seamless project delivery.
  • Develop and execute test plans and test cases to ensure the system meets business requirements, quality standards, and performance benchmarks. Address and resolve complex issues and defects, ensuring alignment with user expectations and adherence to security and policy requirements.
  • Facilitate training and support for end-users in collaboration with cross-functional teams, ensuring smooth adoption and effective use of the system.
  • Establish and analyze metrics related to user journeys, gather feedback, and identify improvement opportunities to enhance system performance and drive continuous innovation.
  • Maintain and support the system, including monitoring new technologies, releases, and patches, and making recommendations to continuously improve work processes and services.
  • Deliver project and system documentation according to the Project Development Methodology.
• Stakeholder Collaboration
  • Serve as the primary liaison between the project team and stakeholders, ensuring clear communication and collaboration
  • Communicate capability roadmaps and delivery strategies to stakeholders, managing expectations and addressing concerns promptly.
  • Foster strong relationships with key stakeholders, building trust and rapport to drive project success.
• Procurement and Vendor Management
  • Oversee Vendor Sourcing and Selection Process, including identify and evaluate potential vendors, ensuring they meet the project's requirements and organizational standards.
  • Lead contract negotiations with selected vendors to secure favorable terms, pricing, and conditions that align with project and budget requirements.
  • Track and assess vendor performance against agreed-upon metrics and deliverables. Address any issues or deviations to ensure adherence to contract terms.
  • Coordinate with vendors to ensure timely delivery of products and services. Address any delays or logistical issues to minimize impact on project timelines.
  • Verify vendor invoices, ensuring that charges are accurate and correspond to the agreed terms and delivered services or goods.

• Degree in Computer Science or IT
• A minimum of 5 years of relevant work experience, including hands-on project management and business analysis experience in enterprise system implementation and support.
• Prior IT experience in institutions of higher learning (in particular research management / administration) and SaaS application delivery (administering the setup and configuration) will be an added advantage.
• Extensive experience in project leadership and management, with proficiency in project management methodologies, techniques, and tools, including expertise in outsourcing, vendor and contract management.
• Ability to perform dual roles as project manager and business analyst, leading discussions from project initiation through planning and delivery, with good requirements analysis skillset.
• Exceptional interpersonal and communication skills, with a proven ability to persuade and collaborate effectively at all organizational levels. Demonstrates proficiency in both oral and written communication, with strong conflict management abilities.
• Strong critical thinking and problem-solving abilities, capable of addressing complex issues and finding effective solutions.
• Detail-oriented and quality-focused, with excellent decision-making capabilities and a positive attitude, demonstrating independence and initiative in exploring process improvements.
• Highly resourceful and organized, able to manage diverse tasks and priorities effectively while reconciling needs from various stakeholder groups.
• Strong understanding of software development life cycles and structured project development methodologies, with experience in agile methodologies as a significant advantage.
• Self-driven with the ability to multi-task and take on concurrent projects.
• Certification in Project Management and/or Business Analysis (e.g., PMP, CITPM, CBAP) is preferred.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Role summary

The role will report to Head of Performance Analysis.

Key duties and responsibilities

• Maintain and support internally developed computingscripts
• Ability to digest and analyze scripts withinaccounting information system
• Daily Valuation Check of all positions
• Daily NAVs update for Mutual Funds
• Generate regular monthlyperformance return and attribution reports to both internal and external parties
• Generate regular peer comparison reports and prepare data for board meeting
• Prepare performance reports for Investment, Senior Management and Board Meetings
• Provide endusers with the comprehensive performance analysis services to evaluate theperformance of client’s plans/funds
• Consult with fund managers and acts as the technical expert on developing new performance analysis services that provide performance measurement and performance evaluation
• Assist Sales teams and fund managers in performance data collation and analysis for their presentations and RFP to prospective clients on regular basis

Education Qualification

• A Good Tertiary Degree

Technical Competency

• 1 to 2 years of working experience
• Fresh Graduate will be considered
• Good Programming Skills (SQL, Excel VBA or other languages) - a must
• Strong in Mathematics
• Good understanding of Accounting concepts
• Basic understanding ofFinancial Instruments
• Good analytical and problem solving skills
• Excellent Excel skills and Good knowledge of Power BI
• Self-starter, good initiative and excellent team player
• Ability to work in an organized manner under tight deadlines
• Strong communication skills

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro
• Experience in Jira is an added advantage

We regret to inform you that only shortlisted candidates will be contacted.

Responsibilities

• Work with stakeholders to understand needs for data structure, availability and accessibility

• Support the translation of data needs into technical system requirements

• Advise on latest technologies, strategies, and products in database and data processing software

• Recommend types of data and data sources needed

• Support the building of data flow channels and processing systems to extract, transform, load and integrate data from various sources

• Develop complex code, scripts and data pipelines to process structured and unstructured data near real-time  

• Develop prototypes and proof of concepts for the selected solutions

• Support the identification of data sources (both internal and external)

• Perform operational ad-hoc data provision to extract/load data based on stakeholders requirements using ETL tools such as Informatica

• Research hardware and software needs to support selected solutions

• Gather data from internal systems and external sources

• Enter information into data collection systems

• Clean databases from duplicated, outdated or irrelevant information 

• Perform data validation and quality control checks

• Mine data to identify trends, patterns and correlations

• Develop solutions and recommendations to address information need

• Assist with integration of data systems into existing infrastructure 

• Develop tools to improve data flows between internal/external systems and the data warehouse 

• Automate data collection and analysis processes, data releasing and reporting tools

• Test data system configurations and perform regular tuning to increase efficiency

• Facilitate data cleansing, enrichment and data quality improvements

• Enable searching, data visualisation, and advanced analytics functionality

Requirements

• Degree, Information Technology, Computer Engineering or equivalent

• Seven (7) years’ experience in an IT Infrastructure / Operations Role

• Experience with Cloud platforms (IaaS, PaaS)

• Operating system administration and related services (Windows Server, Linux)

• Infrastructure-as-code and cloud automation (APIs, Cloudformation, Chef, Ansible, Puppet)

• DevOps development and platform support (Docker, Container Services)

• Experience with programming / scripting (Batch, VB, PowerShell)

• Networking experience and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, DHCP)

• The ability to work towards strict and conflicting deadlines be able to plan and prioritise in an environment with multiple stakeholders.

• Good interpersonal skills, a detail-oriented & flexible person who can work across different areas within the team.

• A good understanding of Singapore Healthcare System.

• Familiarity or experience with health informatics would be preferred.

• An understanding of healthcare data governance, data acquisition and data management would be an advantage 

Licence no :12C6060

What you'll be doing

• Engage stakeholders to gather functional requirements and translate them into clear system documentation for enhancements and implementations

• Manage user access provisioning and governance across core systems, ensuring compliance with security and access control frameworks

• Monitor system performance and provide first-line support, coordinating timely escalation and resolution of technical issues

• Generate and analyse reports using Epic tools (e.g. Reporting Workbench, SlicerDicer) to support operational insights and population health initiatives

• Perform data validation and quality checks for clinical datasets, including disease registries and health metrics

• Support system rollout and enhancement projects, including coordination of user training and adoption efforts

• Assist in user acceptance testing (UAT) to ensure system functionality meets operational requirements

• Coordinate system maintenance activities and communicate updates clearly to stakeholders

• Maintain accurate documentation, track requests, and support ongoing analytics and project initiatives

What we're looking for

• Bachelor Degree in Information Technology/ Statistics or related studies

• 1 – 3 years of experience in healthcare systems, health informatics, or IT/data support roles

• Understanding of healthcare workflows and Electronic Medical Record (EMR) systems (e.g. Epic or equivalent)

• Experience in system support, user access management, or application coordination is advantageous

• Strong analytical thinking, attention to detail, and problem-solving skills

• Clear communication skills with the ability to engage both technical and non-technical stakeholders

• Comfortable working with data, reporting tools, and structured documentation

• Organised, proactive, and able to manage multiple priorities independently

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. 

JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.

JOBSTUDIO PTE. LTD.

EA License No: 10C4754

EA Personnel: Ryan Tan En Long

EA Personnel Reg No: R25158265

Cybersecurity GRC Analyst (FI/ IT/ Attractive Bonus/ Central/ Permanent Role)

Responsibility:

• Develop and maintain security policies, standards, and procedures aligned with ISO 27001, NIST, and CIS.
• Ensure compliance with MAS TRMG and CCoP requirements.
• Support audits, security assessments, and remediation of control gaps.
• Perform risk assessments and maintain the security risk register.
• Manage third-party/vendor risk and compliance.
• Monitor emerging threats and support risk mitigation strategies.
• Contribute to business continuity and disaster recovery planning.
• Deliver security awareness training and promote best practices.

Requirement:

• Bachelor’s Degree in Cybersecurity, Information Security/ computer science/ Computer Engineering/ Information Security or related certifications.
• Minimum of 3 years of experience in Cybersecurity governance, risk, or compliance.
• Strong knowledge of regulatory standards such as MAS TRM, Cyber Hygiene Notice, TRM Guidelines, Outsourcing Guidelines, and the Cybersecurity Code of Practice (CCoP) will be advantageous.
• Experienced with applying frameworks like the NIST Cybersecurity Framework.
• Solid understanding of security frameworks such as NIST, ISO 27001, or CIS.
• Certifications (CISSP, CISA, CRISC) are a plus.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to jackyooi@careerally.com.sg

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Responsibilities

* Perform virtual account holder name screening (Before & after onboarding and migration exercise).

* Perform daily name screening of existing IBG Corporate & Financial Institution (FI) Customers (including the related individuals).

* Review all screening results & determine True / False matches by conducting internal checks and/or public domain searches.

* Assess materiality of True or Potential matches (e.g. Adverse News Media, Sanctions) according to internal policy.

* Perform independent assessments on true material hit whether to maintain or reject virtual account holder and whether warrants any trigger review.

* Document screening results & complete materiality assessment accurately according to internal policy.

* Able to work under time pressure, high volume & manage individual book of work independently to meet tight deadlines.

* Work as a team and ensure no overdue of screening alerts and migration exercise to complete in time.

Requirement:

* Minimum of a bachelor’s degree.

* Minimum of 1-2 years name screening experience in AML / KYC.

* Strong analytical ability & inquisitive mind towards problem solving.

* Good verbal & written communications skills.

* Able to multi-task & work collaboratively under minimal supervision to meet deadlines in high pressure environment

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Join our Digital Infrastructure & Cybersecurity team as a technical leader shaping modern IT environments. You’ll drive secure, scalable hybrid infrastructure across cloud (AWS, Azure) and on-premise systems, ensuring performance, reliability, and cost efficiency.

Responsibilities and Authorities

1. Cloud Architecture Design & Management
• Collaborate with Service Provider(s) to design and implement scalable, secure, and highperformance cloud solutions (IaaS, PaaS, SaaS)
• Create cloud reference architectures and roadmaps aligned with business and IT strategy
• Manage cloud environments including compute, storage, networking, and identity services
• Lead migration planning from legacy systems to the cloud

2. Amazon Connect Support
• Provides backup support to Amazon Connect system including Change Request for configuration of contact flows, IVR, call queues, routing profiles, and agent settings

3. On-Premises Infrastructure Oversight
• Maintain and improve on-premise IT infrastructure including servers and storage and ensure interoperability between on-prem and cloud systems for hybrid environments, including Active Directory synchronization
• Oversee hardware refresh cycles and disaster recovery planning

4. Security Architecture & Risk Management
• Define and enforce infrastructure security policies across cloud and on-prem platforms
• Implement secure configurations, encryption, hardening and access control policies
• Ensure compliance with industry standards (e.g., ISO 27001, DP Truskmark).

5. Cloud Security (AWS): Co-Own the following duties with the Network & Security Analyst: Ensure proper configuration of cloud-native security services such as:
• Cloud Security Groups, IAM, GuardDuty, Config, CloudTrail, WAF, IAM and Security Command Center
• Implement and monitor logging, alerting, and auditing for cloud-based workloads
• Manage secure access to cloud resources using conditional access, MFA, role-based access control (RBAC), and zero-trust principles
• Stay current with evolving cloud security trends, threats, and compliance frameworks.

6. Infrastructure Monitoring
• Establish monitoring and logging frameworks for proactive infrastructure management
• Drive observability across systems to support incident response and root cause analysis
• Participate in audits and support internal and external security assessments

7. Disaster Recovery & Business Continuity
• Regularly test, monitor and maintain high availability, backup, and disaster recovery to ensure compliance with organization BCP objectives

8. Others
• Performs other duties as may be directed by the Department Manager.

Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related discipline
• 3+ years of experience in IT infrastructure (both Cloud and On-Prem) management
• In-depth understanding of Virtualization
• Hands-on experience with IAM, firewalls, VPNs, security appliances, and cloud-native security tools
• Familiar with enterprise architecture frameworks

Competencies / Skills Requirement
• Familiarity with the systems and operations
• Good analytical and problem-solving skills
• Good interpersonal & communication skills
• Self-motivated and willingness to learn
• Ability to work independently

The Analyst, Operations (Rep Support) will play a critical role in ensuring smooth onboarding, offboarding, and ongoing support for representatives. The role involves handling all rep-related operational tasks, queries, and follow-ups to maintain high efficiency and service quality. This position requires strong attention to detail, organizational skills, and the ability to manage multiple tasks independently.

Key Responsibilities:

• Take care of the end-to-end onboarding and offboarding processes for representatives, including documentation, system setup, and timely creation of agent codes.
• Send rep confirmation notices upon successful onboarding and follow up on offboarding debts for recovery.
• Take care of CRM rep data, including setup and maintaining updated records.
• Liaise with internal departments to ensure smooth transitions and coordination for rep-related processes.
• Act as the point of contact to ensure timely and effective support for representatives.
• Resolve enquiries efficiently and escalate issues where required.
• Track and maintain records of rep support requests and resolutions.
• Review and streamline workflows to improve efficiency and service quality.
• Ensure timely and accurate retrieval, archiving, and reporting of documents.
• Assist with ad hoc operational projects as assigned by management.

Requirements:

• Meticulous, detail-oriented, and able to meet deadlines consistently.
• Strong proficiency in MS Office, particularly Excel.
• Excellent organizational and communication skills.
• Ability to work independently and collaboratively as part of a team.
• Fresh graduates are welcome to apply; prior operations or insurance experience is a plus.

By submitting your job application, you give consent that SGA and any affiliates and any person authorised by SGA is allowed to use your personal data for assessing and evaluating your suitability for employment in any current or prospective positions within SGA.