Total 6,943 Information Technology job vacancies

The Managed Services Cross Technology Engineer (L3/4) –Network / Security is an advanced engineering role, architecting level, responsiblefor ensuring a managed service is provided to all clients, to ensure that theirIT infrastructure and systems remain operational. This is done throughproactively managing, overseeing, monitoring, investigating, and resolvingescalated technical incidents and problems to ensure the restoration of theseservices to the clients.

The primary objective of this role is to understand, design,implement, and maintain the enterprise network's defensive architecture toprotect data and infrastructure from sophisticated threats. This involvesacting as the highest-tier escalation point for complex security incidents anddefining the strategic roadmap for firewalls, segmentation, and Zero Trustmodels. This role also proactively review all client requests or tickets andapply technical process knowledge to provide the clients with almost immediateresolution without breaching service level agreement (SLA).

The Managed Services Cross Technology Engineer (L3/4)focuses on forth line support for escalated incidents and requests with a highlevel of complexity. Ensures contracted Managed Services outcomes are deliveredto the client.

This is a strategic role focusing across various technologydomains such as (but not limited to) Cloud, Security, Networking, Applicationsand / or Collaboration.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·       Define andLead Network Security Strategy: Understand, architect, design, and champion theoverall network security posture and roadmap for the entire organization(on-premise, cloud, hybrid).

·       L3/L4Incident Management & Root Cause Analysis: Act as the highest-tierescalation point for complex and critical network security incidents andfailures, driving resolution and preventative measures.

·       SecurityInfrastructure Management: Design, deploy, and manage core network securitycomponents, including next-generation Firewalls (NGFW), IDS/IPS, LoadBalancers, VPN concentrators, and network access control (NAC) systems.

·       PolicyDevelopment and Review: Establish and enforce comprehensive security policies,standards, and baselines across all network devices and segmentation zones.

·       CloudNetwork Security Architecture: Design secure networking patterns for cloudenvironments (e.g., AWS VPCs, Azure VNet security groups, Transit Gateways)integrated with on-premise solutions.

·       DisasterRecovery (DR) and Business Continuity: Develop and regularly test networksecurity components of the DR and Business Continuity plans.

·       TechnologyEvaluation: Evaluate and recommend new security technologies and tools (e.g.,SASE, Zero Trust Network Architecture) to improve the organization's defensivecapabilities.

·       Mentorshipand Documentation: Create high-quality documentation (HLD/LLD) and mentorjunior engineers on security best practices and advanced troubleshootingtechniques.

• Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA.
• Timely and consistent updates of tickets with resolution tasks performed.
• Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides forth level support to all escalated incidents, requests and identify the root cause of incidents and problems, respond to tickets where third line engineer teams were unable to fix the problem.
• Shares such knowledge, to resolve issues, document them, and push the knowledge down to other engineers.
• Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues.
• Supports, tracks, and documents change implementation.
• Provides timely escalation of all tickets to management with ensuing updates, where applicable.
• Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks.
• Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices.
• Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments.
• Coaches L1, L2, and L3 teams offering technical expertise and pushing work down to other engineering teams.
• Performs quality audits, covering process, service experience, ticket updates, etc. as required.
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
• Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record.
• Deep technical skills in relevant functions.
• Excellent client service orientation and passion for achieving or exceeding expectations.

Academic Qualifications and Certifications and tools:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -

·       Fortinet

·       RSA

·       Tenable

·       Trend Micro

·       F5

·       CCIE, CCNP in Security or PCNSE certification orFirewall Vendor related certification is good to have along with advancedtechnical certification such as CCIE, CISSP.

·       Firewalls:Expert-level management of Cisco or FortiGate.

·       Zero TrustArchitecture (ZTA) / SASE

·       Segmentation:Micro-segmentation and logical network segmentation (VLANs, VRFs).

·       CloudNetwork Security: AWS/Azure/GCP network security controls (VPC, SecurityGroups, NSGs).

·       NAC: CiscoISE or similar Network Access Control systems.

·       IDS/IPS& WAF (Web Application Firewalls, e.g., F5, Cloudflare).

·       Automation:Basic scripting skills in Python and use of Ansible for security configuration.

·       SIEM:Familiarity with Splunk or Microsoft Sentinel for log analysis.

Packet Analysis: Expert troubleshooting usingWireshark or tcpdump

• Leadership role with autonomy to make key decisions for Application roadmap and strategy 
• Permanent role with an established company 

About the company

Our client is an established MNC with over 20 years of experience who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced Software Manager to join their team. 

About the job

Guide the complete lifecycle of application development projects. You will lead change management and application projects 

Managing a high-performing team of software Engineers. Providing essential mentorship, training, and performance evaluations. Ensure Operations efficiency: Ensuring that application runs smoothly 

Manage the performance and scalability of technology resources, ensuring all systems are optimized and sustainable for long-term use.

Act as a subject matter expert to identify and implement emerging technologies that provide a competitive edge.

Serve as the primary point of contact for application issues while providing training and regular project updates to end-users and vendors.

Maintain rigorous organizational standards, ensuring all applications comply with security standards 

Skills and experience required

As a successful applicant, you will have at least 10 years of experience in application / software development. Exposure to microsoft technology or dotnet / .net is required for this role. Proven track record in managing a team is required for this role. 

Whats on offer
This is an excellent opportunity to join an established company with heavy investments in Software / Application.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

Job Responsibilities:

Application Development & Delivery

• Lead the development and delivery of Enterprise Web API, Microservices and Data Modelling for the Bank with full capability / accountability for architecture deliverables (process, information, technology etc.) from concept to implementation.
• Champion the delivery of high quality cards systems design and ensure adherence to global architecture principles, enterprise design principles, security and control standards
• Drive implementation work plan in collaboration with Architecture, Risk, Infrastructure, and Testing teams.
• Ensure timely and high-quality delivery of software releases aligned with business priorities.
• Oversee technical design reviews, code quality, and performance optimization.
• Manage application deployments and change control processes.
• Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Incident & Problem Management

• Provide technical leadership during major incidents and escalations.
• Conduct root cause analysis and implement preventive measures.
• Collaborate with support teams to ensure smooth transition from development to production.

Team & Stakeholder Management

• Build and lead high-performing development teams across onshore and offshore locations.
• Mentor and coach team members to foster growth and technical excellence.
• Collaborate with business units, software vendors, and compliance teams to align delivery with strategic goals.
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 12–15 years of progressive experience in software development and technical delivery leadership roles.
• Strong expertise in Java, J2EE, with hands-on experience in Spring Boot, Spring Batch, Drools, and Apache Camel.
• Solid understanding of Java/J2EE design patterns and object-oriented design and modeling.
• Experience with ESB/SOA architectures and service governance/design principles.
• Proficient in REST, SOAP, WSDL, and IBM MQ for enterprise integration.
• Familiar with Spring Security, Netegrity, PKI, JCE, and JSSE for secure application development.
• Hands-on experience with Apache HTTP Server, JBoss, and Linux/Unix shell scripting.
• Skilled in CI/CD tools and practices including Git, Jenkins, Maven, Artifactory, SonarQube, Veracode, and Xray.
• Experience working with Control-M for job scheduling and automation.
• Collaborate with DevOps teams to establish automated build and deployment pipelines.
• Proficient with at least one RDBMS such as Oracle, MS SQL, or MariaDB.
• Comfortable working with a wide range of open-source technologies and cloud services.
• Proven ability to lead development teams, drive outcomes, and influence cross-functional stakeholders.
• Strong collaboration skills to work with DevOps, infrastructure, and business teams.
• Effective communicator with the ability to manage multiple teams and articulate complex technical concepts clearly.
• Demonstrated ability to work independently with a go-getter attitude and minimal supervision.
• Deep understanding of SDLC, Agile, and DevOps methodologies, with a focus on continuous improvement and delivery excellence.
• Cards domain knowledge in fraud management, collections, cards services, 3D secure and/or merchant acquiring is a plus.

Our client, a well-established non-profitable organisation is seeking for a Risk Management Head - $ 8,500.00 + AWS + VB / CentralWest Area

Requirements

• Degree in Risk Management or relevant
• At least 6 to 8 years experience developing policies and processes based on ORM framework to integrate operational risk activities within the organisation.
• Candidates from Social Service, Healthcare or Education industry are preferred.
• Familiar with ERM, ORM and BCM framework
• Meticulous, Independent, confident

Others

• Salary up to $ 8,500.00 + AWS + VB
• CentralWest Area
• Walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Our client, a well-established organisation is seeking for an Allied Health Professional AHP Head / Senior Manager - $ 8,500.00 + AWS + attractive Bonuses / 21 annual leave / CentralWest Area

Requirements

• Degree in any healthcare discipline
• At least 6 to 8 years experience overseeing the planning and professional development a team of Allied Health Professionals (AHP)
• Strong experience within the Medical/Healthcare environment that consist of Occupational Therapy, Physiotherapy, Psychology, Social Work or Speech & Language Therapy
• Strong leadership and supervisory skills.
• Experience in working with Senior, Middle level management to develop the appropriate learning and development strategies.

Others

• Salary up to $ 8,500.00 + AWS + attractive bonuses
• 21 annual leave
• CentralWest Area
• Walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

The System Analyst is responsible for providing technical support and assistance for system-related issues across the organization. This role involves diagnosing and resolving software problems, working closely with IT Team to maintain the required IT Infrastructure, and supporting end users to ensure smooth and efficient operations of business systems.

The role works closely with the departmental process owners, and other IT team members to ensure system availability, performance and security.

Assist Digital Project Manager to implement new systems and provide ongoing operational support. Work with internal stakeholders to understand user requirements, map out process, analyze gaps, and escalate and follow through service requests.

Job Responsibilities

• Provide first and second-level support for system-related issues, including software, and network troubleshooting.
• Assist in managing the implementation of new systems and provide ongoing operational support.
• Respond to emails and calls in a timely and professional manner; provide troubleshooting, logging, escalating, and following through issues raised by users.
• Monitor system performance and ensure timely escalation of unresolved issues to the Digital Project Manager or other system partners.
• Assist in system installation, configurations, upgrades and patch management.
• Perform pre-deployment testing such as User Acceptance Tests (UAT) and system-related training to ensure the new system is sufficient to meet the business requirements.
• Document support issues, resolutions, and system changes in accordance with IT policies and procedures.
• Coordinate with vendors and service providers for software issues or system updates.
• Escalate service requests to the vendors/consultant and see through the completion of the request.
• Support user account administration including user accounts creation, user accounts removal and user access management.
• Participate in system audits.
• Identify recurring problems and suggest long-terms solutions or improvement to reduce future issues.
• Collaborate with cross-functional teams for project support and system implementations.
• Perform project documentation and document base-lining.

*** Note: Scope of work will be revised depending on the business needs, other related duties as and when assigned by your reporting superior from time to time.

Qualifications & Relevant Experience

• Bachelor’s Degree in Computer Science, Information Technology or related field.
• ITIL Certification or similar service management framework
• Minimum 4 years of experience in system support, system administration or related technical support role.
• Proficient in Windows operating systems, Microsoft Office Suite and common business applications.
• Basic understanding of networking and system monitoring tools.
• Experience with cloud platforms (e.g. AWS, Azure)
• Knowledge of scripting SQL or integration tools (e.g. Json, API).
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Job Summary

We are seeking an experienced AWS Cloud Network Engineer with strong expertise in Infrastructure as Code (Terraform) and CI/CD automation. The ideal candidate will be responsible for designing, implementing, automating, and optimizing AWS cloud network infrastructure using Terraform-driven deployments. This role requires deep hands-on experience in AWS networking, strong troubleshooting skills, and the ability to enhance and maintain scalable cloud network environments.

Responsibilities

• Design, implement, and manage AWS cloud network infrastructure using Terraform. Create and modify Virtual Private Clouds (VPCs), subnets, route tables, gateways, and related networking components.
• Develop and implement subnet strategies (public, private, and isolated subnets).
• Configure and maintain Load Balancers (ALB/NLB), including listeners and target groups.
• Manage and optimize Security Groups and Network Access Control Lists (NACLs).
• Implement approved network designs using Terraform modules and CI/CD pipelines.
• Develop new Terraform modules and enhance existing ones to improve scalability and reusability.
• Refactor, clean up, and optimize existing Terraform code to eliminate technical debt.
• Enhance automation capabilities for infrastructure provisioning and configuration.
• Support cloud migration activities and ensure smooth transition to new environments.
• Troubleshoot complex AWS networking issues and provide root cause analysis.
• Ensure adherence to security best practices and organizational standards.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Minimum 5 years of experience in AWS Cloud infrastructure with strong focus on networking.
• Extensive hands-on experience with: VPC design and configuration, Subnetting strategies, Route tables and gateways (IGW, NAT), Load Balancers (ALB/NLB), Security Groups and NACLs
• Strong expertise in Terraform: Writing reusable modules, Managing remote state, Code refactoring and optimization
• Experience with CI/CD pipelines for infrastructure deployment.
• Strong troubleshooting and analytical skills.
• Experience supporting cloud migration initiatives.
• Solid understanding of networking fundamentals (CIDR, DNS, routing, firewalls).
• Experience in enterprise-scale AWS environments.
• Familiarity with DevOps practices and Git-based workflows.
• Experience implementing security best practices in cloud environments.

About Company:
Our client deals with IT consultancy services, system integration and solutions.

Job Description:
- Responsible to system support and maintenance to ensure daily operations is smooth
- Other ad hoc duties as assigned by the company

Job Requirements:
- Minimum NITEC/Diploma in IT or Infocomm or related qualification
- No experience candidates are welcomed to apply
- Have a valid class 3 driving license
- Good stamina to work from terminal to terminal
- Ability to work under cold environment in server room (when required to work in server room)
- Good personality and teamwork spirit
- Punctual, time management and able to follow instructions

Compensation:
- Work location: T3 Changi Airport
- Working hour: 12 hours shift (8am to 8pm and 8pm to 8am, follow roster)
- Shift allowance $200/month
- Training will be provided
- Career progression opportunity

At Zetta Solution, we help businesses in Singapore work smarter through technology, cloud-based solutions, and digitalization. Since 2012, we have been building practical software solutions that support real business operations across different industries.

We believe that good software is not just about features — it is also about the people behind it. That is why we are looking for someone who is eager to learn, enjoys solving problems, and wants to grow in a role that combines technology, client communication, and real-world business exposure.

As an Associate, Software Solutions, you will be part of the team that helps clients use our software smoothly and confidently. This role is a great fit for someone starting out in tech, or someone looking to build a strong foundation in software support, troubleshooting, ERP systems, and client-facing work.

If you like figuring things out, helping people, and learning how software works in actual business environments, this could be a great place to start and grow your career.

What You’ll Be Doing

Support Clients with Confidence

• Provide support for our ERP and business software solutions by assisting clients with system-related questions, issues, and requests
• Respond to support calls, messages, and tickets in a timely, professional, and friendly manner
• Guide clients on system usage, basic troubleshooting, and issue resolution
• Follow up on outstanding matters to ensure proper closure and clear communication

Troubleshoot and Solve Problems

• Investigate, test, troubleshoot, and document reported issues
• Work closely with internal teams to identify root causes and recommend next steps
• Escalate issues to the development, project, or management team when needed
• Assist in verifying fixes, updates, and enhancements before communicating back to clients

Keep Systems Running Smoothly

• Support routine system checks and maintenance activities to help ensure stable performance
• Assist with testing and validation when updates, bug fixes, or enhancements are released
• Help track recurring issues and highlight areas where improvements can be made
• Support occasional weekend duty or support arrangements when required

Stay Organized Behind the Scenes

• Prepare and maintain support records, issue logs, reports, and documentation
• Assist with internal support coordination, scheduling, and follow-ups
• Ensure support cases are properly documented for tracking and future reference
• Support day-to-day administrative tasks that help the team run smoothly

Work as One Team

• Collaborate closely with support, project, and development teams to deliver accurate and consistent support to clients
• Contribute ideas to improve workflows, support quality, and internal processes
• Help create a positive and professional support experience for clients across different industries

What We’re Looking For

Education

• Diploma in Computer Engineering, Information Technology, or a related field
• Alternatively, Higher Nitec or above in IT or equivalent qualifications

Skills & Qualities

• Eager to learn and grow in a software support role
• Good problem-solving and analytical skills
• Organized, responsible, and detail-oriented
• Able to communicate clearly and professionally with clients
• Positive attitude, patience, and a service-oriented mindset
• Able to work independently and also collaborate well in a team
• Comfortable handling both support and administrative responsibilities
• Willing to support operational needs, including occasional weekend duty when required

Bonus Points If You Have

• Familiarity with ERP systems or business software
• Exposure to troubleshooting software or system-related issues
• Experience in customer service, helpdesk, or technical support

Why Join Zetta Solution

This is more than just a support role — it is a chance to build real, useful experience in the tech industry.

At Zetta Solution, you will get hands-on exposure to real software cases, real clients, and real business environments. You will learn how systems work beyond the classroom, build confidence in handling users and issues, and gain practical experience that can open doors to future growth.

What You Can Expect

• Hands-on exposure to real software support cases across different industries
• Opportunities to learn how ERP and business systems work in actual business environments
• A supportive team that values attitude, initiative, and willingness to learn
• Broad exposure to client communication, troubleshooting, testing, and coordination
• A strong foundation for future growth into senior support, project coordination, consulting, or other tech-related roles

If you are enthusiastic about technology, willing to learn, and ready to build your career in software solutions, we would love to hear from you.