Total 6,952 Information Technology job vacancies

Job Responsibilities:

• Ability to conduct automatic circumferential welding build up worn or damaged areas on the aero engine components in according with the requirements & instructions of Rolls-Royce Engine Manuals

• Proper preparation prior to welding

• Setting up, operating, and conducting routine machine maintenance of High Precision 3-5 axes Dabber Welding System

• Performing inspections of welded area according to the Repair Scheme requirements

• Troubleshooting any issues that arise

• Understand and strict adherence to Material Safety Data Sheet (MSDS)

• Health & Safety practices (E.g. Personnel Protection Equipment, Fixture & Tooling storage)

Requirements:

• Minimum 3 years relevant working experience in operation of Dabber Welding System

• Diploma or above in Mechanical Engineering, Aviation Engineering or related disciplines

• Able to interpret engineering drawings

• Good command of written English and engineering analytical skill

• Willing to take day and night roster shifts

We regret that only shortlisted candidates would be notified.

EA License No: 08C2822

Bizhub Asia Pte Ltd

ALTEN Group is a world leader in Engineering and Technologyconsulting services providing outsourced Engineering, R&D, and IT Servicesfor different industries such as Transportation, Defence, Energy and Securitywith 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a Level 2 Engineer, you will support a command and control system. The ideal candidate will actively participate in advanced troubleshooting, in-depth analysis of problems, and implementing solutions that may involve more specialized knowledge for a mission-critical24x7 system.

Responsibilities

·        Preventive Maintenance for Network & Security Equipment

Ø  Perform quarterly preventive maintenance (PM)for Network & Security Equipment

Ø  Update and submit checklist after PM

·        VAPT Support

Ø  Conduct Vulnerability assessment using Nessus

Ø  Validate scan completion and analyse findings

Ø  Perform remediation planning and coordination

Ø  Security Hardening and Configuration Review

Ø  Remediation validation

Ø  Reporting & Documentation for VAPT

·        Quarterly Compliance Check

Ø  Conduct vulnerability assessment on the systems across all sites using Nessus

Ø  Perform remediation planning and coordination with Level 2 engineers

·        IM8 Governance Compliance

Ø  Ensure day-to-day operations comply with IM8ICT Security Standards

Ø  Support security assessments with Authority

Ø  Maintain audit-ready documentation

Ø  Support IM8 policy enforcement example patching SLAs

·        Firewall Operations

Ø  Manage policies, and troubleshoot traffic issues

Ø  Support IPS/Threats modules

Ø  Support logs extraction

Ø  Perform firmware updates, patches, security fixes and vulnerability remediation

Ø  Maintain up-to-date configurations

·        Hardware Security Module

Ø  Monitor HSM health and readiness

Ø  Understand and able HSM to support cryptographic operations under strict governance and dual control

Ø  Review and maintain HSM logs

Ø  Manage HSM key management operation

Ø  Perform firmware updates, patches, security fixes and vulnerability remediation

·        SIEM Monitoring

Ø  Configure SIEM to show high severity events as alerts on the dashboard

Ø  Identify unusual patterns, anomalies, and suspicious events in the logs

Ø  Ensure all critical systems send security logs to the SIEM

Ø  Ensure antivirus definitions and engines are automatically updated

Ø  Monitor update compliance across all end points/servers

Ø  Investigate if not updating, outdated, failing scans and recover

Ø  Tuning and optimization of SIEM rules

Ø  Develop and maintain / optimize dashboard for real-time display of alerts

Ø  Perform firmware updates, patches, security fixes and vulnerability remediation

·        Aruba ClearPass Monitoring

Ø  Manage and maintain ClearPass Access Control policies

Ø  Integrate Aruba ClearPass with Network infrastructure

Ø  Maintain up-to-date configurations

Ø  Perform firmware updates, patches, security fixes and vulnerability remediation

·        SamsungKnox MDM

Ø  Onboard new devices into Samsung Knox

Ø  Configure and maintain MDM policies

Ø  Manage approved application via Knox

Ø  Monitor device compliance dashboard

Ø  Manage deployment of certificates and rotation of certificates on the mobile devices

Ø  Maintain accurate record of mobile device lifecycle management

Ø  Perform application patches, security fixes and vulnerability remediation

Ø  Maintain up-to-date configurations

·        Incident & Problem Management

Ø  Resolve P1/P2 issues within SLA

Ø  Perform resolution and communications

Ø  Perform root cause analysis and recommend permanent fixes

Ø  Escalate unresolved issues that required software coding to Level 3 or engineering teams

Ø  Ensure proper closure of incident and problem

·        Change Management

Ø  Perform operational impact assessment

Ø  Present change in Change Advisory Board

Ø  Pre-Change Preparation such as review Change Request and Release Plan

Ø  Documentation update in the knowledge base

Ø  Post change review and feedback

·        Patch Management

Ø  Perform patch management readiness

Ø  Stakeholder coordination and team coordination

Ø  System Readiness and Post-Patch Validation

Ø  Documentation update and knowledge transfer

Ø  Compliance and audit readiness

·        Documentation and Compliance

Ø  Operational documentation. SOPs, Incident response checklist, RCA, PIR, monitoring and alert guidebook

Ø  Configuration & Infrastructure Documentation. System configuration baseline, application dependency maps, environment inventories such as hosts, services, accounts

Ø  Knowledge Base Articles for level 2 enablement and faster resolution e.g. Known Errors and Fixes, Frequent How-To Guides, Script Repositories, Lessons Learned

Ø  Maintain application documentation

Ø  Knowledge Management

·        Configuration Management

Ø  Perform validation and accuracy of configurations

Ø  Maintain readiness of operational documentation

Ø  Perform audit to confirm compliance of configurations

Ø  CMDB asset verification

Ø  Change-linked configuration tracking

Ø  Ensure environment consistency between DEV –IVVQ – ISO-PROD – UAT and PROD

·        Testing and Verification

Ø  Ensure operational readiness testing before production deployment rollout

Ø  Ensure post-change verification coordination

Ø  Perform regression and sanity test following patching or upgrades, in UAT and PROD

Ø  Participation in user acceptance testing

·        Knowledge Management

Ø  Documentation of resolution

Ø  Knowledge Base Contribution

Ø  Validation of knowledge

Ø  Subject Matter Expertise Sharing

·        Root Cause Analysis

Ø  Gather logs, system metrics at the time of failure

Ø  Reproduction of issues in a controlled environment to understand the conditions under which it occurs

Ø  Determine the scope and severity in terms of the systems affected, downtime duration and business impact

Ø  Narrow down the possible sources of causing the failure

Ø  Use of diagnostic tools such to analyse the application behaviour

Ø  Correlation of events to sequence the chain of events leading up to the failure and identify the dependencies

·        Work Schedule

Ø  Require rotational on-call duty support

Ø  Available for graveyard hours change request deployment as scheduled

Requirements

·        Diploma / Bachelor Degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a closely related discipline

·        At least 2-5 years in Level2 support for mission critical 24x7 production support, preferably in public sector

·        Proven experience in handling P1/P2 incidents, managing post-incident reviews (PIRs) and root cause analysis

·        Preferably certification in Check Point / Palo Alto firewall, Cisco CCNA, Aruba, LogRhythm Analyst

·        Strong understanding of IM8 compliance reporting, audit evidence and configuration traceability

·        Handson technical experience in the following:

Ø  Networking Fundamentals

Ø  Firewall / Aruba Fundamentals

Ø  Nessus for vulnerability scanning

Ø  CIS-CAT Pro for security configuration compliance

Ø  Symantec Endpoint Protection Manager

Ø  Hardware Security Module (Safenet)

Ø  LogRhythm SIEM

Ø  Samsung Knox MDM

Ø  Aruba ClearPass Network Access Control

Ø  Cisco Switches, Wireless LAN Controller, Prime/DNA Center, IPS

Ø  Cisco CMX / DNA Spaces

Ø IM8 Security Standards

·        Must be eligible to obtain G50 security clearance

Job Details

• Salary: S$9000 – S$10500
• Job Type: Permanent | Full-Time
• Location: Central, Nicoll Highway
• Schedule: Monday - Friday
• Hours: 0830 – 1730

About Company

Group HQ in Rotterdam and regionally in Europe/Asia. A global leader in ISO tank leasing with a fleet size of 30,000 ISO tanks.

Experience

• M&R, Technical Fleet Operation: ≥ 5 years
• ISO Tank Industry: ≥ 5 years
• Familiar with IT and Cost Control management systems

Qualifications

• Diploma and/or Bachelor Degree in any Technical Engineering disciplines related to ISO Tank Industry

Responsibilities

• In-charge for technical, maintenance and repair activities across Asia
• Confidently reviewing, validating and approving repair estimates submitted by depots
• Ensure works are justified, cost effective and compliant with company & industry standards
• Efficiently challenge discrepancies, escalate issues and monitor repair execution to ensure timely completion
• Manage tank testing activities – such as periodic, pressure and leakage
• Actively support asset turnaround to minimize repair and testing lead times
• Monitor idle units and ensuring tanks are released on time for next lease
• Closely collaboration with internal &external stakeholders
• Engage with customer related to repair estimates and provide tech support to Sales for complex modifications
• Cost control and data accuracy are central to this position and documentation is a core part
• Validate and summarize M&R costs, support accurate cost allocation
• Prepare M&R reports, timely system updates to repairs, accruals and documentation

Requirements

• Solid technical knowledge of ISO tank containers and repair standards
• Hands-On experienced n maintenance and repair operations
• Team Player, Service Minded, High-Integrity and Pragmatic
• Excellent organization skills and attention to details
• Proficient in Microsoft Excel
• Good Communication Skills in English and Mandarin as need to liaise with China Chinese associates
• Open to Singaporean/PR and Employment Pass Holder

We thank you for your interest

Keen candidates are invited to submit their detailed resume in MS WORD FORMAT to yee#wrc.com.sg (Due to scripting issues, kindly change #to the regular email address symbol)

Only shortlisted candidates will be notified

Network Engineer / Senior Network Consultant

Our Esteemed and Reputable Client is looking for a Network Engineer / Network Consultant.

Requirements:

• Proficient in handling Network Infrastructure.

• Good in Network LAN, WAN administration and configuration.

• Proficient in LAN/WAN Systems, Routers, Switches, Firewalls, Servers, Storage, Backup, Operating Systems and applications.

• Experience in Enterprise Network Management.

• Experience in System and Network configuration and troubleshooting.

• Good in System,Windows, Server Configuration and Administration.

• Possess CISCO Certifications.

• Good in liaising with Stakeholders, Clients and Business Users.

• Min. 6 years of Network management experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

*** Junior roles are available for candidates with less than 6 years of Network experience.

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

about the company

A leading financial institution in Asia with an extensive global network and a heritage spanning over eight decades. This organization is committed to driving digital transformation and innovation within the banking sector, fostering a team-based culture focused on long-term success and excellence in customer service.

about the job

Take the lead on a major digital transformation project focused on enhancing cross-border payment capabilities and mobile banking infrastructure.

• Direct the end-to-end delivery of testing services for a high-priority digital payments initiative.

• Oversee the performance and output of appointed external service providers to ensure alignment with organizational quality standards.

• Collaborate with diverse internal stakeholders across infrastructure and security to meet project milestones and technical requirements.

• Monitor and report on key performance indicators and service level agreements to maintain high delivery standards.

• Act as the primary point of contact for issue resolution and escalation within the digital domain.

skills and experience required

• At least 10 years of experience in test delivery within large-scale, complex environments, specifically in the financial services sector.

• Demonstrated expertise in managing multiple external vendors and third-party service providers.

• Proficiency in modern delivery methodologies including Agile, DevOps, and Waterfall.

• Technical familiarity with industry-standard testing tools such as Selenium, JIRA, or mobile automation frameworks.

• Strong leadership capabilities with a track record of managing diverse, multi-cultural teams.

Please click on the 'apply' button to apply online. For more information, please reach out to Amrita Chandran. (EA: 94C3609 / R1440037)

Main duties and responsibilities:

• Arranging of products First-In-First-Out (FIFO) to ensure that products are within their shelf life
• Assist Store Supervisor in the day-to-day operations of the store.
• To provide excellent customer service to customers and address customers’ inquiries, feedback and complaints
• To achieve sales target and KPI according to company guidelines.
• Coordinate sufficient stock level. Maintain and monitor optimum, accurate inventory level and minimise stock loss.
• Maintain in-store merchandising/product presentation.
• Maintain administrative procedures and ensure timely submission of administrative documents according to company guidelines.
• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Ensure that cash control and stock control procedures are adhered to.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.
• To keep the store environment clean, neat and tidy.

Requirements

• Min 3 years of experience in retail line
• Able to work shift hours, weekends and public holidays
• 5.5day average work week
• Service-oriented and a team player
• Exceptional interpersonal skills in dealing with employees and customers.
• Pleasant disposition

• Examining and solving production problems associated with the Oracle platform.
• Addressing customer-reported technical problems.
• Creating codes to confirm the proper functioning of connections.
• Conducting data transfers and managing third-party connections.
• Designing and developing distributed applications using Oracle platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Setting up and managing the Oracle environment involves configuring application servers, resource management, and performance optimization.
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle applications
• Keeping up to date with the latest Oracle platform updates, technologies, and best practices in distributed application development, RTPM
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

Job description

Like Google's own ambitions, the work of a Software Engineer goes way beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of engineers. You not only optimize your own code but make sure engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.

With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.

Additional job description

As the Software Engineering Manager for Enterprise Data Protection in Singapore, you will be the foundational lead for a new security team. You will act as a technical leader to hire and manage security engineers to establish our security engineering function. You will coordinate with peers in Enterprise Data Protection's software engineering team to achieve our risk reduction goals. You will lead and have the ability to drive security engineering outcomes, build and lead effective security teams, and foster a collaborative environment to achieve collective goals.

Qualifications

Job responsibilities

• Lead a team of software engineers to implement holistic security controls across all systems at Google that process or store our intellectual property.
• Work with a wide variety of cross-functional roles within Core or Privacy, Safety & Security (PSS) and with stakeholders in our Product Areas (PAs) to implement controls that prevent or reduce the risk of data ex-filtration events.
• Define the security requirements for the next generation of security controls that are context aware and help mitigate the risk of Google's increased use of agentic AI.
• Partner with security engineers within Enterprise Data Protection to define requirements for the systems and infrastructure needed to achieve our data protection goals, including AI-based classification systems.
• Build a team in Singapore that has excellent culture and engineering standards.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience programming in Java, Python, Golang, C++ or equivalent codebases.
• 3 years of experience building software for data privacy or security (e.g., identity and access management).
• 3 years of experience in a technical leadership role.
• 2 years of experience in a people management or team leadership role.

Preferred qualifications

• Master's degree or PhD in Computer Science or a related technical field.
• Experience with building, deploying and using automation for security workflows, including both AI-driven and traditional automation tools.
• Experience in managing an engineering team, with knowledge of security domains, particularly in threat modeling and data protection controls.
• Ability to manage a phased program rollout, transitioning operational ownership and scaling technical infrastructure.
• Ability to partner with global stakeholders to align team goals with broader organizational objectives.

We are seeking a highly motivated individuals skilled in DevOps to join us for some exciting projects. You’ll work with a multidisciplinary team of designers, developers and business experts to create solutions that exist in both digital and physical realms.
What to expect:
• Manage the development of the internal engineering productivity tools and environments. • Providing DevOps architecture implementation and operational support • Architecture and planning for cloud deployments (Private and Public cloud) • Be an innovative and hands-on DevOps engineer capable of looking at both the technology and strategy around the platform. • Future-proofing the technical environments and ensuring extremely high levels of automation, availability, scalability and resilience. • Manage the development of the internal engineering productivity tools and environments. • Manage processes, automation, best practices, documentation. • Development and operation of continuous integration and deployment pipelines. • Monitoring automation to effectively detect/predict/prevent issues in the environment and code base. • Ability to conduct research into software issues and products as required • Working with the latest tools and techniques • Hands-on coding and mentoring, usually in a pair programming environment • Working in highly collaborative teams and building quality environments. • Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment • Knowledge in lots of different open-source technologies and configurations.
How to Succeed: • Degree or Diploma in Computer Science/Engineering, Information Technology, Communications or other related disciplines. • Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker • Strong scripting skills e.g. Python, Bash, JavaScript • Cloud computing deployment and management experience - AWS • Understand/practice Agile projects • Strong understanding of networking
Preferred: • Experience with highly scalable distributed systems • Breadth of knowledge - OS, networking, distributed computing, cloud computing

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Cloud and Data Centre Solutions 

ST Engineering Cloud and Data Centre Solutions Pte Ltd provides all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.

Together, We Can Make A Significant Impact

You will be working side by side with the network core team in ensuring network availability and serviceability for a secure, resilient and stable distributed environment. Your primary responsibility is to support and maintain the network access layer for our enterprise networks. You will manage access to the wired and wireless networks; ensuring last-mile connectivity for multiple locations. In addition, you will also manage the network communications rooms at these locations; providing cabling interconnect services for structured cabling, and liaising with Facilities Management to ensure uninterrupted power and cooling delivery to the rooms. You may be called upon to support certain network functions in the Data Centre.

Be Part of Our Success

Manage wired and wireless network access infrastructure & support Data Centre network operations

• Administer and support network infrastructure including network routers, switches, wireless access points, WLAN controllers, AAA servers and encryptors
• Respond and diagnose tickets related to network access and performance issues
• Service and close support tickets to relocate or add client endpoints' wired network access
• Service and close support tickets to resolve client endpoints' wireless access
• Troubleshoot, triage and resolve client endpoints' 802.1X authentication/authorization access issues and escalate, if necessary, L2 and L3 issues
• Monitor availability of network access and provide immediate response and/or investigation to system alerts
• Troubleshoot and assist with root cause analysis of incidents replacing failed network components
• Support and perform routine automation tasks to ensure compliance for secure configuration, configuration backup management and routine firmware upgrades/updates
• Manage operational activities and implement changes
• Track network equipment support lifecycle, procure and support refresh activities to project closure and payment
• Track equipment maintenance support agreements and telco circuits contracts, procure contract renewal and make payment
• Support project teams in the delivery of wider IT service

Manage Network Comms Rooms at sites and Data Centre

• Standardise and provision cable interconnects for network access and Data Centre
• Respond and attend to alerts to resolve UPS and PDU faults
• Work with contractors to replace faulty rackmount UPS and PDU for Network Comms Rooms
• Interface and coordinate with Facilities Management for M&E issues (air-con, electrical, fire safety) for Network Comms Rooms
• Escort external vendors/contractors for network related activities

Inventory and Documentation

• Create and maintain clear and concise documentation of the environment
• Maintain up-to-date documentation on rack layout and cabling interconnects
• Manage and maintain up-to-date inventory control
• Perform periodic inventory audits and review
• Adhere to organisation procedure to retire obsolete equipment

Qualities We Value

• Preferably with formal technical certification such as Cisco CCNA
• Experience in scripting and programming with network automation tooling on  Ansible, Python, Terraform, GitLab is a plus
• Strong customer service orientation with good communication skills
• Self-motivated with attention to details
• Ability to work independently and effectively in a team environment.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Responsibilities

• Supervise Architecture and C&S works and report to Senior Resident Architect (SRA) & Resident Architect (RA), to project completion and handover, ensuring compliance with regulations & client requirements.
• ARCHI RTO with background knowledge and experience on supervision of Architecture and C&S works
• Report to the Senior Resident Architect (SRA) and Resident Architect (RA) and ensure work carried out in accordance with the approved drawings and specifications
• Facade inspection and attend site walk with Owner and Consultants
• Highlight any critical issues, discrepancies and non-conformances/irregularities.
• Assist in the review of Main Contractor’s shop drawings, material submissions, method statements, trade demos etc.
• Assist the SRA and RA to prepare, maintain and update site report and records on project progress
• Monitor, report and assess site progress and quality standards
• Ensure the Contractors maintain safety, cleanliness and tidiness of work on-site

Requirements

• Possess a Diploma in Architecture, Building Service or related disciplines from recognized tertiary institution
• Minimum 10 years of relevant practical experience in full-time site supervision of Building works, architectural elements and finishing works for building construction sites in Singapore
• Experience in glass curtain wall & precast panel facade preferred
• Accredited Resident Technical Officer (RTO) with IES
• Conversant in building statutory codes and requirements
• Familiar with BCA CONQUAS and Quality Marks assessment and Safety aspects in the construction industry

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459 (https://gemsrecruit.com/)

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Company Overview

AspenHealth is a management consulting firm specializing in primary and allied healthcare talent recruitment, facilities maintenance, marketing, and pharmacy management.

Job Summary

Develop and support clinic software and web services to enhance healthcare operations, ensuring secure, efficient, and compliant systems that integrate with government services and support clinic staff productivity.

Responsibilities

• Develop and maintain clinic software and web services/APIs that exchange data with government services to ensure seamless integration and compliance
• Research and implement advanced software solutions to improve productivity and performance for HQ and clinic staff
• Design and develop solutions using C#/VB.NET with MSSQL databases to meet operational needs
• Provide 2nd level application support by independently analyzing and resolving user issues during clinic operational hours
• Create dashboards to monitor production system status for proactive system management
• Develop secure systems compliant with IT security policies and development best practices
• Participate in mobile development projects by applying relevant experience or demonstrating aptitude for mobile technologies

Required competencies and certifications

• Bachelor's Degree in Computer Science, Engineering, or equivalent
• Minimum 2 years of programming experience in ASP.NET, Entity Framework, MVC, C#, VB.NET, and AJAX
• Experience designing Web API and SOAP web services following best practices
• Proficient in writing SQL scripts for data analysis
• Skilled in HTML and CSS with responsive design expertise, including handling cross-browser and cross-device compatibility
• Experience leveraging cloud services effectively in project development
• Ability to support systems independently during clinic operational hours

Preferred competencies and qualifications

• Experience in the healthcare industry
• Experience with mobile development frameworks such as React Native, Xamarin, and Flutter
• Familiarity with mobile application architecture patterns including MVVM, MVP, and MVC
• Ability to work independently with minimal supervision

We are seeking a highly skilled Senior Delivery Architect to lead the design and delivery of complex network solutions for enterprise customers.

This role combines deep technical expertise, customer-facing skills, and cross-functional collaboration to ensure successful solution design, implementation, and operational readiness.

The Senior Delivery Architect will also play a key role in strategic design governance and internal capability building.

Customer Engagement & Communication

• Work closely with customer architects to understand requirements and design tailored WAN/LAN and security solutions.
• Attend weekly customer meetings to track progress and ensure design implementation aligns with expectations and timelines.
• Deliver compelling presentations to customers and internal management, effectively communicating design decisions, risks, and recommendations.

Solution Design & Delivery

• Develop detailed network designs (WAN, LAN, routing, security) and oversee implementation.
• Drive end-to-end delivery, from architecture through deployment and testing.
• Ensure seamless handover of designs by acting as a Technical Delivery SME (Day 1) and ensuring readiness with the Technical Operations SME (Day 2).
• Participate in the Design Council (internal and external) to review architecture, assess feasibility, and validate solutions through testing.

 Internal Collaboration & Governance

• Support RFPs and pre-sales efforts, ensuring ESP’s capabilities address both Day 1 (setup) and Day 2 (operations).
• Collaborate with delivery and operations teams to address design challenges and align on best practices.
• Contribute to reusable frameworks, playbooks, and processes to improve consistency and scalability.

 Operational Excellence & Escalation Support

• Ensure solutions are robust, secure, and scalable, meeting customer performance and availability requirements.
• Provide insights on Day 1 → Day 2 processes, ensuring smooth transitions into operational support.
• Lead or contribute to design validation, performance testing, and risk mitigation planning.
• Be prepared to attend weekly calls outside of business hours when required to support global or regional customers.
• Provide on-call support during weekends or public holidays for critical escalations or coverage, ensuring minimal customer impact.
• Participate in RCA/RFO and to be presented to customer and internal management team.

Skills for Success:

• Proven experience in network design and delivery, with strong expertise in WAN, LAN, routing, and security Cloud and Automation.
• Strong understanding of network security, cloud, automation principles, frameworks, and best practices.
• Demonstrated ability to manage large-scale, complex network design deployments and operations.
• Exceptional presentation skills for both customer engagements and internal management discussions.
• Excellent collaboration and stakeholder management skills across multiple teams and organizations.
• Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.
• Experience with Day 1 delivery and Day 2 operations processes is highly desirable.
• Strong analytical and problem-solving skills, with a focus on solution feasibility and long-term supportability.
• Flexibility to work during non-standard hours, weekends, or public holidays when business-critical escalations require support.

Job Responsibilities

We’re looking for a proactive and hands-on Technology Operations and Service Management lead who thrives in fast-paced environments and is passionate about building resilient systems from the ground up. In this role, you’ll be the guardian of production stability, bridging engineering, support, and business to ensure our tech stack is reliable, scalable, and ready to grow with us.

You’ll wear multiple hats—part SRE, part incident commander, part operations strategist—helping us build with operational excellence and run with confidence while embedding AI across different domains.
 

Production Support & Monitoring

• Monitor and support production applications to ensure optimal performance and availability.
• Lead incident response efforts, including communication and coordination across teams.
• Conduct problem management and root cause analysis to prevent recurring issues.
• Coordinate with development teams to address and resolve bugs efficiently.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).

Site Reliability Engineering (SRE)

• Maintain system reliability, availability, and uptime through proactive measures.
• Implement automated healing, monitoring, and alerting solutions.
• Perform capacity planning and system performance tuning to support scalability.
• Conduct regular service operational reviews and audits to ensure adherence to standards.
• Maintain and regularly test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.

Data Operations

• Monitor data pipelines to ensure data integrity and timely delivery.
• Manage data-related incidents and maintain lineage tracking for transparency and traceability.

Technology Operations and Service Management

• Provide input on operational requirements during design
• Participate in non-functional testing (e.g., performance, failover)
• Define SLOs, SLIs, and error budgets (SRE)
• Collaborate on automation and observability tooling
• Work with Data Engineering to define data pipelines and quality checks
• Define service requirements and SLAs during vendor onboarding
• Contribute to BCP/DR planning
• Provide feedback on incident trends to improve design
• Integrate AI into service desk operations for intelligent ticket routing, resolution suggestions, and trend analysis.
• Use AI to analyze incident trends and recommend design improvements or automation opportunities.

On-Premises Network Devices and Operations

• Monitor and manage on-premises network infrastructure including routers, switches, firewalls, and load balancers.
• Ensure network performance, availability, and security through proactive maintenance and configuration management.
• Conduct regular network health checks, firmware updates, and hardware lifecycle planning.
• Respond to and resolve network-related incidents, including root cause analysis and documentation.
• Implement and maintain network segmentation, access controls, and compliance with internal security policies.

Job Requirements

• Education: Bachelor’s degree in Computer Science, IT, or a related field.
• Experience: 5+ years in IT operations, service management, or related roles, ideally in high-growth or startup environments.
• Ops Leadership: Proven ability to lead cross-functional teams across Production Support, SRE, DevOps, and Service Management.
• Frameworks & Best Practices: Experience with ITIL framework and service management best practices.
• Incident & Problem Management: Strong track record in leading incident response and driving root cause analysis.
• Performance & Reliability: Experience in capacity planning, performance tuning, and building reliable systems.
• BCP & DR: Hands-on experience with Business Continuity and Disaster Recovery planning and execution.
• Entrepreneurship Mindset: You’re resourceful, collaborative, and thrive in environments where you can make a big impact quickly.

Job Summary

Develop, test, and support automated systems and applications to enhance software reliability and performance. Collaborate globally to troubleshoot incidents, optimize processes, and drive resilient software solutions.

Responsibilities

• Develop, test, and debug automated tasks across applications, systems, and infrastructure to ensure operational efficiency
• Troubleshoot priority incidents and lead blameless post-mortems to identify root causes and prevent recurrence
• Collaborate with development teams throughout the software lifecycle to deliver sustainable software releases
• Analyze historical incidents and usage patterns to predict issues and implement proactive solutions
• Design and promote self-healing and resiliency patterns to improve system stability
• Lead and participate in performance testing to identify bottlenecks, optimize system performance, and assess capacity needs
• Adhere to architecture standards, risk management, and security policies to maintain compliance and system integrity
• Work effectively in a global team environment, collaborating with product owners and business teams to develop, build, and support applications
• Communicate development progress and issues clearly with global teams and escalate as needed to resolve development impacts
• Provide postproduction application support to ensure ongoing system reliability
• Participate in quality assurance activities including peer and code reviews to maintain high code quality
• Build and maintain processes for data transformation, metadata management, dependency tracking, and workload management
• Manipulate, process, and extract value from large datasets to support business needs
• Apply working knowledge of message queuing, stream processing, and scalable big data stores to support data workflows
• Support and collaborate with cross-functional teams in a dynamic environment to achieve project goals
• Demonstrate proactive communication, accuracy, and integrity in all work activities

Preferred competencies and qualifications

• 5 to 7 years of experience in a similar role
• Availability to start immediately or within a short notice period