Total 10,193 Customer Service job vacancies

The Digital Ambassador is a key client-facing role responsible for enhancing a MNC bank customer's banking experience through proactive assistance and guiding them towards digital solutions. This role requires an individual who is passionate about technology, customer-centric, and knowledgeable about the latest banking products and services. The Digital Ambassador will play a crucial role in promoting digital adoption and cashless transactions, thereby improving efficiency and customer satisfaction.

Key Responsibilities

Customer Assistance:

• Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.
• Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs).
• Troubleshoot common digital banking issues and provide immediate solutions or escalate complex issues to the appropriate department.

Digital Adoption and Education:

• Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption.
• Educate customers on the benefits and functionalities of the bank's digital platforms, including online banking, mobile banking, and cashless payment solutions.
• Assist customers with the setup and initial usage of digital banking services, ensuring a smooth onboarding experience.
• Encourage and guide customers to adopt cashless payment methods where suitable, explaining the convenience and security benefits.

Product and Service Knowledge:

• Maintain a comprehensive and up-to-date knowledge of the bank's latest products, services, and digital offerings.
• Actively learn about new features and updates to digital platforms to effectively communicate them to customers.
• Suggest appropriate digital alternatives or banking solutions to customers based on their individual needs and preferences.
• Participate in training sessions and workshops to continuously enhance product knowledge and digital proficiency.

Customer Relationship Management:

• Build and maintain strong, positive relationships with customers by providing exceptional service and support.
• Gather customer feedback on digital platforms and services to contribute to continuous improvement.
• Identify opportunities to cross-sell or upsell banking products and services by understanding customer needs and referring them to relevant specialists when necessary.

Qualifications

• Education: High school diploma or equivalent
• Experience: Previous experience in a customer service role. Experience with banking, or financial institution digital platforms and technology support is a strong advantage.

• Competencies

1. Excellent interpersonal and communication skills, with the ability to explain complex technical concepts in an easy-to-understand manner.
2. Strong problem-solving abilities and a proactive approach to customer service.
3. Tech-savvy with a genuine interest in digital trends and innovation.
4. Ability to work independently and as part of a team in a fast-paced environment.
5. Customer-centric mindset with a passion for helping others.
6. Bilingual proficiency may be an advantage in diverse customer environments.

Skills

• Customer Service
• Customer Support
• Customer Relationship Management (CRM)
• Digital Adoption
• Mobile Banking / Internet Banking / Digital Payments
• Banking Operations

Working Conditions

This role typically operates within wealth hub environment, requiring interaction with customers remotely or face to face

The work location is at Orchard or ASQ

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R26160389 (Tan Xin Hui Zoanne)

Reporting to the VP, Marcom / AM, Marcom, the key role of the Customer Service Officer is to:

• Handle systems relating to shopper management and assist in mall inspection
• Assist CMO in tenant relation matters (E.g. Facilitate tenant’s request and issuance of mall communication materials)
• Provide assistance and general information to shoppers at the Concierge Desk
• Handle the administrative and clerical work relating to the events and promotions at the mall
• Handle mall redemption programs such as vouchers, premiums, and parking
• Assist in customer reward programs including educating tenants on the voucher program
• Assist in collating tenants’ gift voucher reimbursement.
• Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, photographing, etc.
• Handling and administering Lost & Found items
• Answering incoming phone lines and email enquires
• Assist with assigned administrative duties from Marcom Manager
• Assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This includes efficient allocation of tasks among officers, conflict resolution, etc.
• Prepare monthly duty roster and ensure efficient allocation of manpower.
• Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

Requirement:

• Diploma in Marketing or a related field
• At least 1 year of proven marketing communications experience in the retail / mall industry.
• Creative, dynamic, and resourceful with good media and relevant promotional partners’ contacts
• A team player and self-starter with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail and design aesthetics
• Data driven and results-oriented, comfortable with numbers and able to meet tight deadlines
• Proficient in Microsoft Word, Excel & Powerpoint
• Proficient in English, both written and verbal.
• Ability to work in fast pace environment, under pressure and deadlines.
• Fast and independent with strong organizational skills
• Self-motivated and able to work under pressure

*Please note that only shortlisted candidates will be notified. Thank you.

Job Scope:

• Assist in daily living activities of patients
• Assist in feeding of patients
• Assist patients in taking medicine

Job Requirements:

• Min Nitec in Nursing or relevant healthcare certifications
• Healthcare experience would be preferred

Interested candidates, please submit your resume to pharma@recruitexpress.com.sg

Ann Goh Xin Ting

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License No.: R1875289

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

We are looking for friendly and reliable Part-Time Service Crew to support our lunch operations in the heart of Singapore's CBD. This role is ideal for individuals seeking weekday part-time work in a fast-paced and customer-focused environment.

Working Schedule:
• Monday to Thursday
• 12:00pm – 4:00pm
• Minimum commitment of 2 days per week

Key Responsibilities
• Provide excellent customer service and assist customers with their orders
• Operate the POS system and handle cashier duties
• Assist with food preparation, packing and order fulfilment
• Maintain cleanliness and hygiene standards of the outlet
• Support daily operations during peak lunch hours

Requirements
• Able to communicate effectively in English
• Friendly, responsible and punctual
• Comfortable working in a fast-paced environment
• Positive attitude and willingness to learn
• Prior F&B experience is an advantage, but not required

About Metta Preschool @ Punggol

Metta Preschool (Punggol) is a specialized early intervention center dedicated to children aged 2 to 6 with mild to moderate Autism Spectrum Disorder (ASD), Global Developmental Delay (GDD), and intellectual disabilities. Since 2010, we have provided a nurturing environment where every child is empowered to reach their full potential. Join our passionate team and play a vital role in shaping the foundational years of children with special needs.

The Role: What You’ll Do

As a Teacher Aide, you are an essential partner to our Classroom Teachers. You will help manage classroom dynamics, prepare specialized learning resources, and provide 1-on-1 or small group support to ensure every child can participate meaningfully in our intervention programs.

Key Responsibilities

1. Classroom & Learning Support

• Assist teachers in executing Individualized Education Plans (IEPs) and daily classroom activities.

• Provide 1-on-1 guidance to students during lessons to help them stay focused and engaged.

• Support the management of student behaviors using positive reinforcement and strategies directed by the teacher.

• Assist with routine care, including arrival/dismissal roll calls, meal times, and toileting (if required).

2. Resource Preparation & Environment Management

• Prepare and organize teaching aids, visual schedules, and sensory-friendly learning materials.

• Ensure the classroom remains a safe, clean, and conducive "Ready-to-Learn" environment.

• Set up specialized work areas, schedule boards, and activity stations before each session.

3. Team Collaboration

• Work closely with a multi-disciplinary team (Teachers, Therapists) to ensure the safety and well-being of all students.

• Assist in documenting simple observations of student progress or behavioral incidents as requested by the teacher.

• Participate in center-wide events, outings, and basic housekeeping duties to maintain high operational standards.

Job Requirements

• Education: Minimum GCE 'N' Levels or equivalent. A NITEC or Higher NITEC in Early Childhood or Social Services is a significant advantage.

• Experience: Prior experience working with young children or in a special needs (SPED) environment is preferred, but passionate entry-level candidates are welcome to apply.

• Attributes:

  • Patient & Resilient: Able to remain calm and supportive in a high-energy classroom.

  • Team Player: Proactive in assisting teachers and following instructions diligently.

  • Reliable: Punctual and committed to the routine of the children.

About Company:

Our client is a global provider of mechanical seals, sealing systems, and industrial components. Their core product lines include mechanical seals, bellows, cartridge seals, pump parts, industrial lubricants, and seismic isolation devices. They serve a wide range of industries.

Job Description:

- Data entry and database updates

- Document filing and record management

- General administrative support

- Logistics support

- Simple packing and preparation of products and materials

- Other ad-hoc administrative duties as assigned

Job Requirements:

- Basic computer literacy

- Proficiency in Microsoft Word and Excel

- Ability to perform accurate data entry

- Ability to follow instructions and work independently

- Previous administrative / data entry experience is a plus

- Detail-oriented and organized

- Team player with a positive attitude

- Able to commit to a short-term contract assignment

Compensation:

- Work Location: Pandan Loop

- Working Hours: 8:30 AM - 5:00 PM (Monday to Friday)

- Potential contract extension

- Actual transportation expenses will be reimbursed

About the team:

This role sits within the Customer Service team and supports the MariBank customer servicing operations. The role focuses on improving banking customer experience, customer service agent productivity, and operational efficiency across the customer service function.

Job Description:

• Responsible for the management of various Customer Service support functions such as system management, data reporting, and performance monitoring. These functions support the servicing of banking-related enquiries such as account servicing, payments, transfers, and card-related requests
• Drive the planning and implementation of new projects and initiatives to achieve continuous improvement in ops productivity, customer experience, and risk management
• Key product owner for all systems used by the Customer Service team (including ticketing systems, contact centre tools, and chatbot solutions that support the servicing of banking customers)
• Lead the rollout and enhancement of chatbot and manage a team of chatbot agents in ongoing iteration
• Drive system enhancements from end-to-end to improve user experience and efficiency
• Manage a team of support agents in their daily BAU work
• Leverage data analytics to generate actionable insights for the Customer Service team to improve operational performance and customer experience
• Monitor and analyse key performance metrics to ensure achievement of KPIs and business objectives for the Customer Service team
• Collaborate closely with Customer Service Operations, Product, and Technical teams to understand customer pain points, improve service processes, and enhance the overall customer journey

Requirements:

• Bachelor’s Degree and above in any field
• Strong written and verbal communication skills
• Prior experience in contact centre support role or similar experience is a plus
• Prior experience in banking / financial services is a plus

Job Description

• Supervise and ensure the safety and well-being of primary school students

• Guide students with daily homework for Science and Math.

• Conduct simple enrichment and indoor activities

• Maintain classroom discipline and a positive learning environment

• Communicate effectively with parents and team members

Requirements

• Minimum Nitec / Diploma (or equivalent)

• Experience in student care, childcare, tuition, or education preferred

• Patient, responsible, and able to manage primary school children

• Good communication and teamwork skills

Working Hours

• Monday to Friday

• 10.00am – 7.00pm

Salary & Benefits

• AWS and Performance Bonus
• Air-conditioned environment
• Training and career progression provided

Talents@Work Pte Ltd (21C0501)

Chin Long (Edan) (R23116697)

Responsibilities:

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

• 5-Day Work Week: Mondays –Fridays, 8:30am to 6:15pm
• Location: West / North-East
• Basic Salary: Up to S$4,000 per month + Attractive Commission
• Industry: Early Childhood Education

A leading preschool operator is seeking a Customer Relations Specialist to drive enrolment growth and deliver an exceptional parent experience from first enquiry through enrolment and beyond.

Job Responsibilities:

• Manage inbound and outbound enquiries via calls, walk-ins and digital channels
• Build strong rapport with prospective parents and understand their childcare and educational needs
• Present and communicate the school's curriculum, programmes, learning outcomes and approach confidently and professionally
• Drive conversion of enquiries into centre visits and enrolments
• Conduct engaging centre tours for prospective parents
• Guide parents through the decision-making process
• Take ownership of enrolment follow-ups and closure activities
• Deliver a personalised and positive customer experience and build long-term relationships with parents
• Serve as the primary point of contact for parents and ensure timely follow-up on enquiries
• Maintain accurate records of leads, follow-ups, visits and enrolment outcomes

Job Requirements:

• Min.Diploma in any discipline
• Min. 3 years of sales and/or customer service experience, preferably within the Early Childhood Education industry
• Sales-driven, results-oriented and motivated by achieving targets
• Willing to work weekends when required to support parent visits (time-off will be provided on weekdays)

Looking fora change or a new challenge? Please email your detailed resume in MS Word format to cherry.cheng@celecti.com.sg

Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225

Salary: Up to $2,800 + AWS
Location: Queenstown
Working Days: 5.25 days (Office Hours)

Key Duties:

• Handle incoming calls, manage enquiries and provide accurate information
• Route calls to the appropriate departments efficiently
• Act as first point of contact for bookings while ensuring a positive customer experience

Key Requirements: 

• Minimum GCE ‘O’ Level or equivalent
• Prior experience in customer service or call center environment is highly advantageous

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Employer: Grace Orchard School
Grace Orchard School caters to students who have been diagnosed with MildIntellectual Disability (MID) and those with Mild Autism Spectrum Disorders(ASD). The school is specifically for students ranging from 7-18 years old whohave Intellectual Quotient (IQ) which falls within the range of 50-70. Theschool is a non profit organisation under the Presbyterian Community Services.We are looking for a resilient and motivated person who can be part of ourcorporate team to make a difference in the special education landscape.

Job Description
The Corporate Support Officer will report to the Manager (Admin and Finance) toprovide clerical and administrative support for the smooth and effectiveday-to-day operations of the school. You will be involved in various aspects ofthe school administration and operations such as frontline service,procurement, student affairs, as well as personnel matters.

Roles and Responsibilities:

• Assist with administrative and clerical duties including the management of the reception counter of the general office.
• Handle calls and enquiries, answer and/or transfer of phone calls and take down messages as required.
• Oversee and manage the key retrieval system.
• Attend to student’s needs at sick bay such as injuries and other safety/health-related matters.
• Facilitate & seek management’s approval for student’s early dismissal, update in Dismissal App.
• Update students’ class attendance for teachers who are not in school.
• Process students’ activity information and consent forms.
• Print circulars, letters, assessment papers and office memoranda.
• Prepare and verify correspondence and documents.
• Maintain and update a systematic filing system.
• Requisite, replenish and distribute stationery, first-aid and other supplies as required.
• Facilitate students’ annual dental & health check up with Health Promotion Board.
• Facilitate students’ photo taking for school smart cards, NRIC registration with ICA, National Service registration.
• Filing of students’ P-file.
• Process students’ School Smart Cards (SSC) and Developing Disability Register (DDR) card applications.
• Coordinate students’ booklists and uniforms.
• Schedule, prepare and set-up meetings, including buying refreshments for meetings.
• Perform other duties as assigned by the Administrative Manager or School Management.

Requirements:

• Minimum GCE 'O' levels or equivalent with competence in English and a second language.
• Good communication skills and the ability to work in a team, as well as independently.
• Relevant work experience in general administration, personnel, procurement, and training administration. Work experience in school administration will be favourable.
• Familiar with Microsoft Office applications and comfortable in using IT systems.

Salary: Up to $3,500

Working Schedule: Weekdays (8:00am – 5:00pm), Alternate Sat (8:00am – 12:00pm)

Location: Clementi

Key Duties:

• Respond to client inquiries and provide daily operational assistance.

• Handle quotation preparation, data updates, and documentation management.

• Carry out Customs/ TradeNet permit submissions for import and export processes.

• Work closely with logistics partners, shipping agents, and regulatory bodies.

• Manage reporting tasks, invoicing, and ensure proper completion of all job records.

Key Requirements:

• At least 3 years experience in warehouse or logistics operations preferred.

• Diploma in Logistics or a relevant discipline.

• Knowledge of Customs/ TradeNet permit declaration processes.

• Strong skills in Microsoft Office.