Total 1,344 Manager level Customer Service job vacancies

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Centre Manager (Enrichment Centre)

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)

Sat & Sun: 9am-5pm

Work Location: Marine Parade

Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job responsibilities:

• Assist in budgeting, forecasting, and financial reporting processes

• Monitor accounts payable/receivable and ensure timely processing

• Liaise with external auditors, tax agents, and financial institutions

• Support month-end and year-end closing activities

• Ensure compliance with financial policies and internal controls

• Support recruitment activities including job postings, interviews, and onboarding

• Administer payroll, leave management, and employee records

• Assist in performance management and training coordination

• Ensure compliance with local labour laws and HR policies

• Handle employee queries and support staff engagement initiatives

• Oversee daily operations of office and facility maintenance

• Coordinate with contractors, vendors, and service providers

• Manage inventory of office equipment and supplies

• Liaise with IT vendors for system maintenance, troubleshooting, and upgrades

• Ensure data security, system access control, and backup processes

• Assist in IT asset management and procurement

• Develop and maintain corporate policies and standard operating procedures

• Ensure compliance with regulatory requirements and company policies

• Support contract management and vendor negotiations

• Prepare reports, presentations, and documentation for management

Requirements:

• Bachelor’s degree in Business Administration, Finance, HR, or related field

• Minimum 3 years of relevant experience in corporate services or operations

• Strong knowledge of finance, HR practices, facilities, and IT coordination

• Good understanding of local regulations and compliance requirements

• Proficient in Microsoft Office and relevant systems (e.g., HRIS, accounting software)

• Strong organizational, communication, and problem-solving skills

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

As a Technical Sales Manager – Refrigeration, you will drive profitable growth of our Refrigerants portfolio by combining strong technical expertise with a proactive, opportunity-driven sales mindset. You will act as the technical authority and point of reference for Refrigerants within your assigned geography, supporting regional sales teams to win, close, and grow business by clearly demonstrating how our products create value for customers.

You will play a key role in strengthening the sales pipeline, increasing product penetration, and supporting strategic customers through close collaboration with Key Account Managers, Product Management, Customer Services, and other internal stakeholders.

In Wilhelmsen Ship Services, the people at Wilhelmsen don’t just hold jobs here. They make the most innovative ideas a reality – and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it. Supplying marine consumables, products, and solutions to every conceivable vessel type, our Marine Products division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals. Last year we made product deliveries to 27,500 vessels, at over 2,000 ports.

Who you will report to:

You will report to the Head of Technical Sales – Refrigeration and work closely with the regional Sales & Customer Services teams, Product Management, Inventory, Procurement, Pricing, and Marketing.

What you will be doing:  

• Drive profitable sales growth of the Refrigerants portfolio across existing and new customers in collaboration with regional Sales & CS teams
• Act as the highest technical authority for Refrigerants, supporting customer discussions, advanced technical queries, and deal closing
• Co-own the sales targets for the assigned geographic area together with regional sales teams
• Support Key Account Managers in budgeting, opportunity qualification, and improving sales conversion rates
• Define and execute Sales Activity Plans for the Refrigerants portfolio, ensuring activities are owned, implemented, and recorded
• Actively hunt for new business opportunities, including contracted business, newbuilds, and drydock projects
• Maintain strong focus and follow-up on newbuild and drydock opportunities within the sales pipeline
• Promote and drive product campaigns and promotions, including sales target setting and sales forecasting to support optimal stock availability
• Collaborate closely with Product, Planning, and Marketing teams to develop sales materials and tailored customer presentations
• Present and promote products and services at customer meetings, conferences, and exhibitions to position the company as a technical and commercial market leader
• Proactively gather and share market and technical intelligence with internal stakeholders
• Fully comply with Sales Governance, policies, and processes

What you bring to this role: 

• Strong technical competence and practical understanding of Refrigerants products
• Ability to translate technical knowledge into clear customer value propositions
• Confidence in customer-facing sales activities, presentations, and negotiations
• A proactive, structured, and independent working style with strong ownership mentality
• Excellent communication and collaboration skills in a multinational environment
• A “can-do”, forward-leaning attitude and passion for sales growth

What we are looking for:    

• Formal education in engineering, technical studies, or relevant products/services
• 4–5 years of technical experience in the maritime industry, preferably with onboard vessel experience
• Minimum 2 years of direct sales experience
• Excellent written and spoken English
• Strong time management skills with the ability to meet deadlines and manage priorities
• Self-driven, outgoing, and initiative-oriented personality
• Proven team player who is open to new ideas and ways of working
• Ambitious and motivated to grow both the business and your own career

What we offer:  

Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.   

Sounds interesting? If you can see yourself in this role, please let us know why you are our Technical Sales Manager – Refrigeration. As an internal candidate you can apply by entering the internal job portal (Workday front page>Menu >Career>Find jobs). Here you can upload your resume and a motivational letter.  

Work location: Singapore

Contact details: Recruitment Specialist - Corrie Kew – corrie.kew@wilhelmsen.com

Job Description

We are seeking an experienced Operations Manager to support and manage the daily operations of our air-conditioning servicing and installation business in Singapore. The role focuses on service coordination, customer management, and operational efficiency.

Key Responsibilities

• Oversee daily service operations, including scheduling of maintenance, repair, and installation jobs
• Coordinate with technicians to ensure timely and efficient service delivery
• Manage customer enquiries, service requests, and after-sales support
• Develop and implement strategies to improve customer satisfaction and retention
• Monitor job progress, service quality, and operational performance
• Support business development efforts, including client relationship management and upselling opportunities
• Maintain proper documentation, service records, and reporting
• Ensure compliance with company procedures and service standards
• Assist in training and supervising service coordinators and support staff

Requirements

• Minimum 5–7 years of working experience, preferably in operations, retail, or customer service management
• Experience in team supervision and daily operations management
• Strong organizational and coordination skills
• Ability to manage multiple tasks in a fast-paced environment
• Customer-oriented with strong problem-solving abilities
• Ability to communicate in English; Mandarin is an advantage (to liaise with Chinese-speaking customers)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Stakeholder Management:
• Develop and manage relations with partner universities through regular communications.
• Facilitate annual placement projection and negotiation exercise with partner universities.
• Willing to travel when required to maintain and build relationships with partner universities.
• Programmes and Events Management:
• Plan, promote and execute events such as SMU's Global Education Fair, Orientation, Farewell, dialogue sessions and other student outreach and programme publicity initiatives for inbound/outbound students.
• Provide necessary support and guidance to the students (outbound SMU students and inbound international students) throughout the programme which includes managing the team's role-based mailbox, answering programme-related enquiries as well as engaging students via social media.
• Conduct surveys, analyse findings and prepare reports on students' study abroad or study at SMU experiences, and learning outcomes.
• Be part of the team who facilitate daily operations of the exchange programmes such as onboarding processes, outreach activities, promotion collaterals, credit transfers, billings & logistics.
• Work closely with SMU schools and offices to ensure full compliance with study abroad safety protocols.
• Special projects:
• Work together with the team to improve and enhance effectiveness and efficiency of operational/work processes.
• Lead and manage various programme related projects, to assemble teams to deliver on these projects.
• Other duties as assigned.

• Postgraduate qualifications or Bachelor's degree in any discipline.
• Strong understanding of operations within the global education sector.
• 6 to 8 years of relevant experience in developing and managing global student programmes at the university level and/or organising cross-cultural student events.
• Excellent written and verbal communication skills, with confidence and effectiveness in cross-cultural environments.
• Proactive self-starter with strong analytical, critical thinking and problem-solving abilities.
• Collaborative team player who is resourceful, resilient, and able to thrive in a fast-paced, results-driven and dynamic environment.
• Meticulous and detail-oriented, with a strong appreciation for thorough planning and proper documentation.
• Able to manage multiple competing priorities within tight deadlines while maintaining a high level of accuracy.
• Digitally savvy, with strong IT and social media proficiency.
• Experience in graphic design tools (e.g. Canva, CapCut) and automation platforms (e.g. Power Automate) would be an advantage.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description

• Industry/ Organization Type: Medical Aesthetic/ Skincare
• Position Title: Beauty Training & Service Excellence Manager
• Working Location: Islandwide (City Hall, Dhoby Ghaut, Paya Lebar)
• Working Hours: Monday to Friday 11am - 9pm, Saturday from 10am - 8pm and Sunday 10am - 7pm (Follow roster)
• Salary Package: Basic + Commission + Sales Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform a wide range of treatments (facials, slimming, and hair removal) to professional standards.
• Recommend and introduce suitable treatment packages and products to support clients’ results.
• Provide treatment services at different outlets when additional staffing support is needed.
• Build long-term client relationships by delivering consistently high service standards.
• Train beauticians on treatment procedures, equipment use, and consultation skills. Mentor beauticians to support skills development and assessments, and provide coaching and feedback.
• Create and update SOPs, training manuals, and evaluation checklists to ensure consistent standards.
• Review new beauty technologies, products, and treatment methods for possible use in the business.
• Test and improve treatment techniques to help clients achieve good and consistent results.
• Work with management to design service packages that match customer needs and market demand.
• Support recruitment by screening candidates based on technical skills and service approach.
• Support onboarding for new hires, including a structured training plan, initial certification, and alignment to service standards.
• Support retention by building a coaching culture with regular feedback, clear standards, growth pathways, and recognition of skill development.
• Monitor and review service quality across outlets to maintain consistent service standards.
• Conduct internal checks and put improvements in place when needed.

APPLY NOW!!!

• Minimum 10 years of hands-on experience in beauty therapy, including facials, slimming, and hair removal.
• At least 3 years of experience as a trainer, mentor, or coach in the beauty industry.
• Proven experience delivering training in the beauty industry.
• Recognised qualifications such as CIDESCO and/or CIBTAC

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81689 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Volunteer Management Executive / Assistant Manager

The person will be part of the Volunteer and Community Engagement team in Care Corner, supporting the delivery of the Appropriate Adult Scheme for Young Suspects (AAYS) Programme and organisation-wide volunteer programmes. The role focuses on volunteer training, management and operational coordination to ensure effective programme delivery and positive volunteer experiences.

Volunteer Management, Development & Engagement 

• Work with the AAYS team to recruit, retain, manage and develop volunteers in accordance with Care Corner’s Volunteer Management Framework. 

• Plan, develop and oversee training engagements for the Appropriate Adult Scheme for Young Suspects (AAYS) and organisation-wide volunteer programmes. 

• Work with Volunteer Programme Managers and Community Engagement teams to conduct training needs assessments, and to develop and deliver training content that ensures relevance, quality and effective learning outcomes. 

• Conduct volunteer and staff trainings and support internal capability-building in Volunteer Management 

• Ensure timely preparation of training logistics and communications, including liaison with relevant stakeholders, invitations, venue bookings, refreshments and training materials. 

• Coordinate with community partners offering training-related resources (e.g. Red Cross Training Academy, CSR partners, Service Points) to facilitate volunteer training opportunities. 

• Maintain and enhance training materials and resources to ensure alignment with organisational standards, quality and relevance. 

AAYS Programme Management & System Development 

• Work with the AAYS Programme Manager to strategies, review and implement programme and process improvements to strengthen operational effectiveness, volunteer experience and programme outcomes. 

• Support the end-to-end implementation of the AAYS programme, including coordination and support for Appropriate Adult (AA) activations when required. 

• Work with internal colleagues and external stakeholders on AAYS operational and training matters. 

• Liaise with IT Services to oversee the operation of the Call Activation System (CAS) App, WordPress and the Volunteer & Partners Relationship Management System (VPRMS) on Salesforce, ensuring system alignment and timely issue resolution. 

• Ensure onboarding of all AAYS volunteers onto the CAS App, and develop relevant training materials and guides for stakeholders. 

• Work with AAYS team members and relevant platforms to manage volunteer data, troubleshoot system issues and respond to volunteer data-related enquiries. 

• Oversee the accuracy and integrity of AA volunteer data in VPRMS, ensuring data processes and system automations function effectively. 

Requirement:

• Should have a degree and some experience / exposure to Volunteer management or volunteering assignments a plus. Can consider Diploma holder with relevant background.
• Ability to function as an effective individual contributor and team player. Able to work in a fast-paced environment and evenings/weekend as required as required for events/activities.
• 1-3 years of experience in learning and development, training and facilitation.
• Should have experience in managing volunteers or have experience in personal capacity as a volunteer for charities or non-profit organisations.

• Strong facilitation, coordination and stakeholder engagement skills 

• Be an effective conduit of information between all relevant working parties  

• Comfortable working with systems & data and able to troubleshoot operational issues 

Thank you for your interest and application. We regret that only shortlisted applicants will be notified for interview. If you need assistance, contact our talent acquisition team at joinus@carecorner.org.sg.

Job Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

PROJECTMANAGER (Interior Fit-out) $5,000–7,000++| Rewarding Career | East

• $5,000 – $7,000++ (Commensurate with experience)
• Main Contractor (Premium Commercial Interior Fit-out)
• East – Changi
• Rewarding Career Path, Comprehensive Benefits, Performance Incentives & Bonus Payouts

Our client is a well-established Main Contractor specializing in high-end commercial interior fit-out projects. They are looking for a competent Project Manager to join their growing team.

Responsibilities

• Site Leadership: Oversee day-to-day site operations, including the supervision and monitoring of thelabor force and sub-contractors to ensure milestones are met.
• Resource Optimization: Ensure the efficient and cost-effective deployment of manpower, equipment, and materials.
• Reporting: Track project milestones and provide timely progress updates to senior management.
• Documentation: Plan and maintain accurate records of material usage and site activities.
• Stakeholder Management: Liaise and build strong rapport with consultants, architects, sub-contractors, suppliers, and quantity surveyors.
• Quality Control: Ensure all works are carried out according to specifications and safety standards.

Requirements

• Experience: Proven experience in Project Management within the Construction or Interior Fit-out industry.
• Resilience: Ability to thrive in a fast-paced, dynamic environment and manage project timelines under pressure.
• Soft Skills: Strong interpersonal and communication skills to manage diverse stakeholders.
• Mindset: Self-motivated, independent, and a proactive team player.
• Technical Literacy: Proficient in Microsoft Office(Knowledge of AutoCAD or MS Project is a plus).

HOW TO APPLY:                                                                  

** Please submit your CV in Microsoft Words to Valerie Ang Weiyi (Reg no: R1440333) to the email below **

Valerie@workforce-ex.com 

FOR IMMEDIATE CONSIDERATION: 

Please indicate the below information in your resume:

• Current/Last Drawn & Expected Salary Range
• Reason(s) for Leaving past employment
• Earliest Availability / Notice Period