Total 1,344 Manager level Customer Service job vacancies

Centre Manager (Enrichment Centre)

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)

Sat & Sun: 9am-5pm

Work Location: Marine Parade

Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Centre Manager

• Salary: $3500 - $4000

• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm

• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents

• Share the vision and recommend suitable coding programs for students

• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them

• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

• Work with the teaching team to assess the students and follow up with parents for conversion

• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

• Ensure that all customer information is properly documented and updated in our CRM system

• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

The Job

TheFundraising Senior Executive supports the execution of fundraising initiativesand Corporate Social Responsibility (CSR) projects to contribute to theorganisation’s mission and funding goals.

The incumbent will work closely with the Fundraising Manager / Executive Directorto implement fundraising strategies, manage donor relationships, and ensuresmooth coordination of fundraising activities.

Responsibilities

• Assist in the planning, coordination, and execution of fundraising campaigns and events.
• Support ongoing fundraising projects and contribute ideas for new initiatives.
• Identify and engage potential donors, corporate partners, and community organisations.
• Prepare fundraising materials including proposals, presentations, donation appeals, and acknowledgement letters.
• Coordinate CSR and community engagement projects with corporate partners.
• Maintain and update donor database and ensure proper documentation of contributions.
• Build and maintain positive relationships with donors and stakeholders.
• Support reporting on fundraising outcomes and utilisation of donations.
• Ensure confidentiality and proper handling of donor information.
• Provide administrative and operational support to the fundraising team.

Requirements

• Minimum Diploma or Degree in Marketing, Communications, Business, Social Services, or relatedfield.
• At least 2–4 years of relevant experience in fundraising, sales, marketing, or event management.
• Good communication and interpersonal skills.
• Strong organisational and coordination abilities.
• Proficient in Microsoft Office applications.
• Ability to work independently and as part of a team.

Job Description

• Drive commercial performance across APAC markets, including Singapore and key Southeast Asia countries
• Oversee country-level execution to ensure alignment with regional business strategies
• Lead revenue growth initiatives and identify opportunities for market expansion
• Take full accountability for overall commercial outcomes across multiple markets
• Collaborate closely with HQ and cross-functional teams to ensure effective execution and alignment

Requirements

• Minimum 15 years of Sales & Marketing experience in the pharmaceutical/healthcare industry, preferably with CNS exposure
• Proven track record in driving business growth with strong P&L ownership and commercial acumen
• Regional experience managing APAC / Southeast Asia markets, with the ability to operate independently and drive execution across countries

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities:

• Ensure smooth day-to-day operations and consistency of best service attitude to clients

• Ensure the customer service team maintain good company image

• Improvise, implement, and propose to the improvement of work procedures

• Plan and conduct on-job-training for new employees and/ or existing team members

• Manage the Customer Service Team

• Oversee and follow up on the consolidation of feedback from the respective frontline teams and clients. Reviewing the feedback/ complaints received

• Proper understanding of the industry and services provided, giving clients a clear information on what they require

• Deliver top-notch quality service to clients

• Ensure guidelines, policies and other procedures are aligned

• Managing incoming calls, and inquiries and handling complaints providing clients with alternatives or appropriate solutions

• Review the standard operating procedures (SOPs), forms, templates, and lists to ensure operational efficiency in consultation with the team

• Manage the morale, welfare, and health of the Customer Service Team

Requirements:

• At least a Diploma in Business Management or related fields.

• Min. 4 years of experience in a call centre or hospitality industry with at least 2 years in a supervisory capacity in managing a team.

• Strong customer centric personality with excellent analytical and problem-solving skills.

• Good team player with good interpersonal communication and presentation skills

• Self-motivated, meticulous, and independent

• Able to do shift work, and work on Public Holidays and Overtime

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

Centre Manager (Enrichment Centre)
Working Days:
Mon-Fri: 2pm-8 PM (2 days off day)
Sat & Sun: 9am-5pm
Work Location: Marine Parade
Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000
Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

WhatsApp me your resume for quicker processing! ☺️
WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Manager, Future Care Planning (FCP) will report to the Senior Manager, FCP, which is under the umbrella of Community-Based Support Services (CSS). CSS is the dynamic and nimble service delivery arm in MINDS that respond to emerging needs of PWIDs and Caregivers in the community.

The Manager will assist the Senior Manager to oversee programmes, which includes Life+, Life Coaching and Home-based Care services. Life+ is a pilot initiative to enable and sustain inclusive community living and ageing in place for PWID through tailored client support, future care planning and the building of community capacities.

He/she will manage risk and quality of the programme and play a pivotal role to ensure the smooth execution of the programmes and assist in manpower management and allocation.

A client-centric, proactive thinker, resourceful and responsible team player, he/she works closely with colleagues, build community networks with stakeholders to raise awareness of future care planning and propel ageing in place in the community for our clients.

Programme Management

• Create, review and execute SOP and work processes and ensure compliance towards risk and safety management.
• Oversees and review the development of programmes to support and enhance independence of PWIDs for community living.
• Oversee programme quality control and budget.
• Ensure all areas of work are audit-ready.

Manpower Resource and Budget Management

• Monitor scheduling and staffing assignment.
• Ensure minimal standard of staff's service delivery is adhered to.
• Upskill the competency of staff and support professional development of team.
• Recruit volunteer/befriender and monitors needs and activation.
• Recruit and appraise performance of staff.
• Oversee budget, resource utilisation and procurement matters.

Build Stakeholder Relationship

• Collaborate with other organisations and stakeholders for the development of programmes to support future planning and community inclusion of PWIDs.
• Participate in networking sessions with external agencies, stakeholders and community partners.
• Develop community outreach plans for PWDs and their caregivers.
• Develop programs that support caregiver's future planning.

• Degree Holder in relevant Social Service /Allied Health Professional field.
• Possess experience in managing and leading team of staff.
• 3 Years and above of working experience in Disability Field.

• Effective good interpersonal, communication and time management skills.
• Analytical, well organised and pays attention to details.
• Have strong Interest and open attitude towards understanding Persons with Intellectual Disability and their needs.
• Appreciates and enjoys working with PWDs and their caregivers in future planning.

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

Ø Oversee the daily operation of the centre.

Ø Implement quality standard for all programmes in centre.

Ø Handle centre tour; operation portion.

Ø Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)

Ø Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc

Ø Conduct daily health checks with champs at the door when necessary

Ø Assist parents in the purchasing of merchandise such as uniforms, caps, books etc

Ø Conduct stock take and restocking of supplies such as merchandise and stationeries etc

Ø Ensure safety and timely transfer of students from school to centre

Ø Ensure safety of children within the premises

Ø Other ad-hoc duties assigned by Centre Director

Job Requirements:

Ø Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.

Ø Proficient in MS Office (Word, Excel and PowerPoint)

Ø Good communication and interpersonal skills

Ø Meticulous, organised and able to multi-task

Ø Able to teach primary school subjects will be an advantage

Ø Able to work on weekends

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow.  Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Within Google Customer Solutions (GCS), the Revenue Strategy and Operations (RSO) team provides business critical insights, ensures cross-functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. By working closely with GCS Sales leadership, APAC RSO leads both short-term and long-term initiatives that result in tangible change and impact for the Sales teams and our customers.

As a Regional Program Manager, you are an expert on GCS program goal and strategy and act as a bridge between global program strategy and APAC GCS sales teams. You will focus on specialist programs in APAC, including Export and Google Marketing Platform (GMP) specialist teams. You will work in collaboration with the Global Specialism Programs team and regional leadership to shape, launch and land program changes in APAC GCS. You will manage the engagement with specialist reps and managers, gathering deep sales insights into what is working in the Specialism Program in APAC and what improvements are needed. You will also play a key role in establishing and commercializing a new program in APAC to acquire and onboard new GMP customers. 

You will also be responsible for leading and project managing cross-cutting strategic projects that lift the impact of APAC GCS sales programs. By working closely with Sales teams in-region, you will use your strong investigative and stakeholder management skills to develop a robust understanding of sales and customer opportunities, challenges, and trends, which you will use to influence short- and long-term initiatives for the overall sales program.

Qualifications

Job responsibilities

• Identify high-impact opportunities and build data-driven business cases to drive sustainable business growth and strategic initiatives across APAC GCS.
• Lead the regional deployment and landing of global sales programs, including the commercialization of new Google Marketing Platform (GMP) acquisition frameworks.
• Act as a critical bridge between global strategy and regional Sales teams, influence executive management and align cross-functional stakeholders.
• Analyze sales performance data and operating metrics to provide actionable business reviews for RSO leadership and troubleshoot program design challenges.
• Build deep regional expertise by capturing seller and customer feedback to refine go-to-market (GTM) activations and ensure programs meet specific market nuances.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in strategy consulting, corporate strategy, marketing/sales, or a business operations and analytics environment with spreadsheet (e.g., Google Sheets) and in database query (e.g., SQL).
• Experience in project or program management. 

Preferred qualifications

• Ability to think, plan, and execute on multiple projects simultaneously in an organized fashion, while acting as an effective team player who can coordinate across cross-functional stakeholders.
• Ability to manage ambiguity and adapt quickly to changing demands of the business.
• Ability to collaborate with and influence executive stakeholders across organizational boundaries.
• Ability to be a thought leader who is able to ideate and generate recommendations that drive tangible business impact.
• Ability to communicate insights to executives and cross-functional stakeholders.
• Excellent written and verbal communication skills.