Total 1,696 Senior Executive level Customer Service job vacancies

- 2 years contract (convertible/ renewable)

- Up to $4800

- Monday to Friday: 8am to 5:30pm (Shuttle service provided)

- Changi Naval Base

Job Responsibilities:

• Perform maintenance tasks on shipboard electronics systems
• Perform installation/removal work for equipment/systems
• Perform repair and servicing of electronics unit/assemblies
• Management of maintenance operations at team, workshop or department level
• Opportunities for selection to participate in short term overseas attachment and training courses.

Period:

• 2 years contract (convertible/ renewable)

Working Hours:

• Monday to Friday: 8am to 5:30pm
• Shuttle service to and from Tuas Naval Base at Joo Koon (AM) and Joo Koon (PM) MRT | Shuttle service to and from Changi Naval Base at Simei (AM) and Tanah Merah (PM) MRT

Salary:

• Up to $4800

Location:

• Changi Naval Base

Requirements:

• Minimum Diploma in Electronics Engineering/Telecommunication Engineering/ Digital and Network Engineering/ Mechatronics Engineering
• Other certifications with Electronics related modules may also apply
• Ex-RSN personnel with experience in electronics systems may also apply
• Working knowledge and experience on shipboard electronics systems
• Singaporean only

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

zikry@successhrc.com.sg (Reg No: R2198989)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable applications for the position of Executive, Student Services Centre and Admissions in the Office of Academic Administration & Services.

The Student Services Centre (SSC) delivers high-quality, integrated services that support students from admission through graduation and beyond. We are looking for a motivated and service-oriented individual to join our SSC. The successful candidate will play a key role in supporting students and alumni by delivering efficient, accurate and high-quality services.

Responsibilities

You will oversee a comprehensive suite of student-facing services, ensuring seamless operations, high service standards, and a consistently positive experience for students, alumni, and faculty. You will lead process improvements, champion service innovations, and guide the team to deliver accurate, timely, and student-centric solutions across admissions, scholarships, financial assistance, insurance schemes, and other key service areas.

• Attend to a wide range of student and alumni enquiries via counter, email and phone, providing timely and accurate assistance.

• Deliver quality frontline services such as fee collection, issuance of status letters, and replacement of certificates and transcripts.

• Process payments received via bank transfer and at the SSC counter, and update records in the SAP system.

• Maintain and update SSC-related information in the NIE Student Portal.

• Support student admissions and matriculation exercises, including student pass processing, student concession card applications and document verification.

• Support the SSC Manager in preparing the SSC annual budget.

• Assist the Budget Manager with departmental budgeting matters.

• Participate in ad hoc projects and initiatives.

• Undertake any other duties as assigned.

Requirements

• A Polytechnic Diploma.

• At least 3 years of relevant experience in providing a broad range of student services within a university or similar educational environment.

• Service-oriented, with a strong passion for delivering excellent customer experiences to students and alumni.

• Excellent interpersonal and communication skills, with the ability to build and maintain positive working relationships.

• Strong organisational skills with the ability to multi-task, prioritise effectively, meet deadlines, and produce accurate, high-quality and detail-oriented work.

• Possess strong analytical and problem-solving abilities, with sound judgement and the ability to make timely decisions.

• Proficient in Microsoft Office applications

• Experience with process automation or Robotic Process Automation (RPA) tools will be an advantage.

• Demonstrates professionalism, discretion, and adherence to institutional policies and confidentiality requirements.

• Able to support overtime duty once a week; flexibility to adapt to varying work schedules is required.
  

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

You will perform counter and support duties at the Department of Child Development, KK Women’s & Children’s Hospital:

• Registration and billing of patients
• Schedule patients’ appointments
• Attend to patients’/public enquiries
• Perform routine procedures e.g. taking of height and weight of patient
• Prepare and set up doctors’ consultation rooms for daily usage e.g., examination/screening items are available for doctor to examine patients & cleaning of equipment and toys etc
• Support Doctor’s clinics, ensure doctors’ orders are followed and services are entered correctly at all times

Job Requirements:

• GCE N /O /A /NITEC /ITE (Office Skills)
• Prior Knowledge of Outpatient Appointment (OAS) preferred
• Service-oriented with pleasant disposition and good interpersonal communication skills
• Possess basic computer literacy skills - MS and Excel
• Able to multi-task in a fast-paced environment
• Good Team player
• Alert and meticulous

- Permanent

- Up to $2,800 + Performance Incentives + Bonus

- Mon to Fri: 9am – 6pm

- Henderson Road

Job Responsibilities:

Marketing & Lead Generation

• Plan and execute social media marketing across:LinkedIn
  TikTok
  Facebook
  Email marketing (EDM)
  
• Develop and schedule content / campaigns to promote corporate gifting services and new products
• Support B2B branding initiatives across online touchpoints
• Track and analyse marketing performance (engagement, conversion, lead quality)

Sales Support

• Manage inbound leads from marketing channels
• Call and arrange appointments with potential clients
• Maintain customer database
• Work with sales team to ensure smooth handover of qualified leads

General

• Assist with product marketing activities
• Support small ad-hoc projects & campaigns
• Coordinate with internal teams on marketing materials

Duration:

• Permanent

Location:

• Henderson Road

Working Hours:

• Mon to Fri: 9am – 6pm

Salary:

• Up to $2,800 + Performance Incentives + Bonus

Requirements:

• 1–2 years experience

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

​​​cass@successhrc.com.sg (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

Job Summary

The Network Infrastructure & Security Engineer will be responsible for the design, deployment, operation, and optimization of our network infrastructure, including routers, switches and firewalls. This includes supporting external vendors to deploy network assets and taking over control and maintenance from vendors from day 2 onwards. The role shall also be responsible for developing, implementing and maintaining cybersecurity policies and controls to protect systems and data from evolving threats. A strong understanding of networking principles, cybersecurity frameworks, and a passion for staying ahead of emerging threats are essential.

Solution Sourcing and Strategy

• Research, evaluate, and recommend new cybersecurity and network solutions to enhance our security posture and network capabilities.
• Conduct market analysis to identify emerging technologies, vendors, and best practices relevant to our infrastructure and security needs.
• Develop business cases and justifications for new solution procurements.

Vendor Management & Solution Deployment Oversight

• Manage and coordinate with external vendors throughout the lifecycle of solution deployment, from selection to post implementation review.
• Review and validate vendor provided designs, configurations, and implementation plans to ensure alignment with organizational security policies and network architecture standards.
• Oversee the successful integration of new solutions into the existing infrastructure.

Post Deployment Maintenance & Operations

• Perform ongoing maintenance, configuration, and optimization of network devices (routers, switches, firewalls, load balancers) and security systems (IDS/IPS, SIEM, EDR, antimalware, vulnerability scanners).
• Monitor network and system activity for suspicious behavior, security incidents, and unauthorized access, taking prompt action as needed.
• Conduct regular vulnerability assessments, penetration testing, and security audits to identify and address weaknesses post deployment.
• Develop and implement incident response plans, leading efforts to contain, eradicate, and recover from cyberattacks.
• Manage and maintain identity and access management (IAM) solutions.

Security Policy and Compliance

• Develop, implement, and enforce cybersecurity policies, standards, and procedures.
• Ensure compliance with relevant industry regulations and frameworks (e.g., GDPR, HIPAA, ISO 27001).
• Conduct regular security awareness training for employees.

Troubleshooting and Documentation

• Diagnose and resolve complex network and security issues efficiently.
• Perform regular system updates, patching, and configuration management for network and security devices.
• Maintain detailed documentation of network configurations, security policies, and incident response procedures.

Collaboration and Continuous Improvement

• Collaborate with IT teams, developers, and other stakeholders to integrate security into all aspects of the infrastructure and software development lifecycle.
• Stay up to date with the latest cybersecurity threats, technologies, and best practices.

Job Requirements:

• Bachelor degree in Computer Science, Information Technology, Cybersecurity, Network Engineering, or a related field.
• Proven experience (3 to 5 years) in a cybersecurity and/or network engineering role, with a strong emphasis on solution sourcing, vendor management, and post deployment operational maintenance.
• Hands-on network administration experience is required, including configuration, maintenance, and troubleshooting of enterprise routers and switches
• Hands on experience with network devices (e.g., Cisco, Juniper, Fortinet, Palo Alto) and various security tools.
• Strong understanding of TCP/IP, routing protocols (BGP, ISIS, OSPF), VLANs, VPNs, and wireless technologies.
• Proficiency in configuring and managing firewalls, IDS/IPS, and other security appliances.
• Knowledge of common attack vectors, security vulnerabilities, and defensive strategies.
• Familiarity with scripting languages (e.g., Python, PowerShell) for automation and security tasks.
• Experience with operating systems (Windows, Linux, UNIX).
• Understanding of cryptography and secure communication protocols.
• Excellent analytical and problem solving skills.
• Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non technical stakeholders, and effectively liaise with and manage external vendors.
• Ability to work independently and as part of a team in a fast paced environment.
• Detail oriented and highly organized.
• Proactive and eager to learn new technologies.

Certifications (Highly Valued):

• CompTIA Security+
• CompTIA CySA+
•  (ISC)² CISSP (Certified Information Systems Security Professional)
• Cisco CCNA, CCNP Security, or CCIE Security
• Certified Ethical Hacker (CEH)

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Social Worker / Social Work Executive (Project JOI) - One Year Contract

Overview
Project JOI (Journey of Integration) builds on the success of Heads-Upp, a pioneering social-health integration initiative that has demonstrated the impact of bringing healthcare and social support together for young children and families. 

As the next phase of this work, Project JOI expands this integration across social, health, and early childhood systems, and brings the model into a new region in the North-East, in partnership with healthcare and early childhood providers. This role sits at the heart of that integration. 
 

As a Social Health Worker / Integrated Care Practitioner, you will work with families not just at the level of individual needs, but across the parent-child relationship, family environment, and preschool setting. You will partner closely with healthcare professionals, educators, and community services to deliver coordinated, family-centred care. 
 

This is a 2–3 year pilot role for those who are keen to be part of building and shaping an emerging model of care—where your work contributes directly to how integrated, preventive support for children and families is designed and delivered in Singapore. 
 

Integrated Care Practitioner (Social-Health) Job responsibilities: 

• Understand the Whole Child and Family Context: Engage families through home visits and other touchpoints, conducting holistic assessments that consider child development, caregiver wellbeing, family dynamics, and environmental factors.  

• Develop and Implement Integrated Care Plans: Design and carry out child- and family-centred care plans that integrate social support, developmental guidance, and health-promoting strategies. 

• Coordinate Across Systems and Enable Access: Work closely with multidisciplinary partners—including healthcare teams, early childhood educators, allied health professionals, and community agencies—to align interventions, facilitate warm referrals, and support families in navigating services. 

• Build Caregiver Capability and Confidence: Provide psychoeducation, coaching, and practical support to strengthen parenting skills, responsive caregiving, and health-promoting routines. 

•  Safeguard Well-Being: Monitor risks and respond to emerging concerns, while maintaining accurate documentation. 

•  Contribute to Programme Learning: Implement and support programme evaluation, learning, and continuous improvement. 

Requirements: 

• Degree in Social Work or Early Childhood Education, Psychology preferred. 

• Candidates with no experience but with relevant qualification will be considered and relevant training, internships, or practicum experience in social services, early childhood, healthcare or community-based settings will be an advantage.  

• Strong interest in participating in a pilot programme and contributing to the development and refinement of new service models. 

• Deep interest in systems collaboration and cross-sector work involving social, health, and early childhood partners. 

• Willingness to learn, adapt, and work in an evolving, flexible programme environment. 

• Good interpersonal and communication skills, with the ability to engage families and work with multidisciplinary partners.  

• Being proficient in a second language will be an advantage.  

• Proactive, reflective, and committed to improving outcomes for children and families. 

• Comfortable with occasional night or weekend visits, and travelling to work across different Care Corner offices or programme locations, especially to North-East regions as required. 
  

Thank you for your interest and application. We regret that only shortlisted applicants will be notified for interview. If you need assistance, contact our talent acquisition team at joinus@carecorner.org.sg.

• Design, strategize, and implement a dynamic calendar of daily, weekly, and monthly activities and social outings tailored to resident's interests and needs.
• Oversee all operational logistics for seamless programme delivery, including venue setup, material preparation, and attendance tracking.
• Collaborate with external trainers, volunteers, and community partners to deliver specialized wellness sessions and workshops.
• Continuously evaluate programme effectiveness through surveys and feedback to ensure high quality and positive impact.
• Proactively recruit senior members and maintain accurate and up-to-date participant records.
• Build and nurture strong, trusting relationships with residents, their families, and community partners to foster a supportive environment.
• Liaise with corporations, volunteers, and agencies to enhance programme offerings and secure resources.
• Stay informed on community developments and integrate innovative measures to support ageing well.
• Conduct regular programme reviews and prepare detailed monthly reports for internal stakeholders and funders.
• Collect and analyze participant data and feedback to measure satisfaction, assess outcomes, and drive continuous improvement.
• Support the development of grant proposals and outcome reports to secure funding and demonstrate programme value.

Job Requirements

• Diploma/Degree in any discipline
• Min 2 year of relevant experience
• Able to work independently and collaboratively while managing multiple tasks and priorities effectively

Check out http://abercare.sg/jobs-vacancies/ for details.

Interested applicant please email your detailed resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

About the Restaurant

Loca Niru embodies the harmonious fusion of nature, creativity, and the artistry of both Japanese and French culinary techniques. Helmed by Chef Shusuke Kubota, the restaurant celebrates craftsmanship through innovative dishes that honour tradition while pushing creative boundaries, bringing together ingredients from various cultures and traditions, served in perfect harmony in a single space, where guests can enjoy the creations, atmosphere, and indulge in the moment. At Loca Niru, we don't just serve food, we tell stories through cuisine. Each dish is served with a vision of bringing forward the story behind every ingredient used, and how it makes an impact in our everyday lives around the world. Loca Niru aims to provide guests with a takeaway that is more than just dining - a learning experience, a journey.

This position as a Service Executive will report to Supervisor / Assistant Manager / Restaurant Manager.

This upcoming new restaurant is located at the central area of Singapore.

Job Responsibilities:

• Deliver top-notch customer service by providing a pleasant dining experience for guests
• Serve food in a timely and efficient manner
• Collaborate with kitchen team to ensure accurate order fulfilment
• Perform preparation, table set up and ensure the proper handling of all operating equipment
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Adhere to the compliance of sanitation and safety regulations
• Any other duties as assigned

Job Requirements:

• 1-3 years of relevant experience preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Japanese Concept for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

Key Responsibilities:

• Perform monthly accounts closing and account reconciliation
• Support budgeting and forecasting exercises
• Assist with CAPEX documentation and capitalisation process
• Prepare income tax and GST submission materials
• Ensure compliance with statutory and regulatory requirements, including audits
• Support financial reporting and analysis activities
• Handle ad-hoc accounting and finance support tasks as required

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Key Responsibilities

• Greet and welcome clients warmly upon arrival
• Manage appointment bookings, confirmations, and client check-ins/check-outs
• Provide clear and professional guidance to clients on services, schedules, and facilities
• Support service flow and coordination with wellness coaches and technicians
• Handle phone and WhatsApp inquiries, including rescheduling and cancellations
• Maintain a clean, organized, and inviting front-of-house and reception area
• Ensure smooth service usage and credit tracking through our booking platform
• Support onboarding of new clients and explain health declarations or consent forms
• Collaborate with the team to deliver exceptional client experiences
• Assist with events, VIP visits, and occasional administrative tasks

Requirements:

• Prior experience in hospitality, wellness, customer service, or front desk roles desirable but not mandatory
• Strong interpersonal and communication skills
• Proactive, detail-oriented, and able to multitask in a dynamic environment
• A warm, polished, and professional demeanour
• Passion for health, wellness, longevity or client care is a strong advantage
• Flexibility to work on rotating shifts (including weekends and Public Holidays)

Why Join Us

• Work in a modern, innovative, and purpose-driven wellness centre
• Be part of a passionate and collaborative team
• Receive wellness perks and opportunities for growth
• Make a meaningful impact in people's lives every day
• Enjoy a 5-day work week with 2 days off

Interested candidates, please send in your updated resume to cv.get@recruithaus.com.sg

This is in partnership with the Employment and Employability InstitutePte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus’ PDPA and e2i’sPDPA.

Benefits Summary

• Reputable Healthcare Sector
• Basic Up $2600++
• Full-Time Benefits Entitlements / Bonuses
• 5 Day Work Week
• Central Region Singapore

Key Responsibilities and Duties

• Assist with collecting payments from discharged patients
• Provide financial counselling to patients
• Handle patient discharge procedures
• Arrange follow-up appointments for patients
• Perform other duties assigned by supervisors

Requirements

• Strong passion to serve the patients.
• Minimally 1 year of experience in customer service-related roles.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

**We regret to inform that only shortlisted candidates would be notified.

Cheah Mei Ling (Stephanie)
Registration Number: R1988795
EA License No: 06C2859 (MCI Career Services Pte Ltd)

We are seeking an experienced Senior Customer Success Executive to lead our patient service team. You will be responsible for delivering an exceptional patient experience, optimizing clinic operations, and mentoring your team to achieve service and revenue goals.

Key Responsibilities

• Patient Experience & Operations: Act as the primary patient contact, managing appointments and patient flow to ensure a seamless experience and optimize clinic efficiency.
• Team Leadership: Lead, mentor, and develop the customer success team, overseeing their performance, training, and professional growth.
• Revenue & Growth: Proactively promote and cross-sell clinic services to enhance patient value and meet revenue targets.
• Reporting & Compliance: Maintain accurate patient records, generate performance reports, and ensure adherence to data privacy regulations.
• Perform other duties as assigned by Management.

Job Requirements

• Minimum of 5 years in a customer-facing role, preferably in healthcare, retail, or hospitality.
• Proven experience in leading, mentoring, and managing a team.
• A strong customer-centric and sales-oriented mindset with excellent interpersonal skills.
• Exceptional organizational ability, with a talent for multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and Google Suite.
• Passion for the healthcare or TCM industry is a strong advantage.
• Immediate or short-notice availability is highly preferred.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

- Permanent

- Up to $3800 + Commission +$300 position allowance

- As per bank branch working hours

- Islandwide (closest branch to your home)

Join a dynamic retail banking team where your drive and ambition translate directly into rewards. You'll offer tailored financial solutions—from loans and insurance to investments—while helping clients grow their wealth. If you thrive on front-line sales, crave recognition, and want rapid career progression, this is your chance. With full training and a strong support network, you'll be empowered to exceed sales targets and build lasting client relationships through expert financial advice.

Responsibilities:

• As a Personal Wealth Executive within the Personal Banking business, you will be responsible for rendering financial advisory to the bank's mass-market customers. You are expected to achieve individual sales target while ensuring accurate and timely completion of the entire sales and compliance process.
• Provide prudent financial advisory and investment solutions to meet the financial planning needs and requirements of Bank’s clients
• Develop and deepen relationships with clients who have been assigned to you
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements (i.e. FAA and other related statutory Acts)

Period:

• Permanent

Salary:

• Up to $3800 + Commission + $300 position allowance (which will be verbally shared by the HR)

Working hours:

• As per bank branch working hours

Location:

• Islandwide (closest branch to your home)

Requirements:

• Minimum diploma
• Results-oriented, dynamic and self-driven
• Competent in engaging and managing internal and external clients
• Proven ability to achieve sales target
• Resourceful and able to work with minimal supervision

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

cass@successhrc.com.sg (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

Air Import Customer Service Executive

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $2500-$3500

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

About the Restaurant

A fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Restaurant Manager/ Assistant Restaurant Manager.

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Summary

You will support the Restaurant Manager/Operations Manager in delivering a high-quality dining experience by serving food promptly, collaborating with the kitchen team to fulfill orders accurately, preparing and setting tables, and maintaining smooth restaurant operations including opening, closing, and cleaning tasks.

Responsibilities

• Serve food promptly and efficiently to ensure timely delivery to guests
• Collaborate with the kitchen team to verify order accuracy and fulfill guest requests
• Prepare dining areas and set tables according to restaurant standards before service
• Handle operating equipment properly to maintain safety and functionality
• Assist in opening and closing the restaurant following established procedures
• Take customer orders accurately and relay them to the kitchen team
• Maintain cleanliness and organization of the restaurant throughout shifts
• Demonstrate thorough knowledge of the menu and products to assist guests effectively
• Support smooth daily restaurant operations to enhance guest satisfaction
• Perform additional duties as assigned by management

Preferred competencies and qualifications

• At least 1 year of relevant experience in food and beverage service
• Experience in fine dining environments is an advantage
• Strong knowledge of relevant cuisine and beverage offerings
• Willingness to work flexible hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Chinese Culinary Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.