Total 2,287 Senior Executive level Customer Service job vacancies

Job Summary
The Executive, Hotel Operations Support plays a key role in supporting the Business Development Manager in managing hotel housekeeping manpower, ensuring smooth daily operations, and maintaining effective communication between the company, hotel partners, and employees. This role involves recruitment coordination, administrative support, operations reporting, scheduling, and training management to ensure service quality and operational efficiency across assigned hotel sites.

Key Responsibilities

1. Recruitment & Onboarding Support

• Arrange and coordinate interviews for housekeeping candidates

• Bringing shortlisted candidates to hotel sites for interviews, uniform fittings, or trial sessions.

• Liaise with candidates, recruitment agencies, and internal departments to ensure timely onboarding.

• Assist with preparation of onboarding documents and follow-up with new hires.

2. Employee Relations & Administrative Support

• Support the Business Development Manager in handling daily employee administrative and operational matters.
• Serve as a communication link between hotel management, employees, and the company.
• Assist in staff counselling sessions, addressing workplace concerns, or performance-related issues.
• Maintain employee records, attendance updates, and relevant HR documentation.

3. Operations Reporting & Documentation

• Prepare and submit monthly operational, manpower, and performance reports.
• Review and verify timesheets, attendance data, and overtime claims before payroll processing.
• Ensure all documentation and reports are completed accurately and submitted on time.

4. Hotel Coordination & Communication

• Communicate regularly with hotel partners regarding manpower deployment, operational expectations, and service requirements.
• Coordinate staff scheduling, shift changes, relief manpower, and urgent replacement arrangements.
• Assist with administrative tasks related to hotel festive gifts, events, or project-related activities.

5. Training & Development Coordination

• Collaborate with the HR team to arrange WSQ and other mandatory trainings.
• Track and ensure completion of staff training and certifications.
• Maintain and update training records in the company’s system.

Job Requirements

o   Minimum GCE O-Level / NITEC / Diploma in Business, Hospitality, HR, or related field.

o   Preferably 1–2 years of experience in operations support, hospitality, HR coordination, orrelated roles.

o   Experience in hotel or housekeeping operations is an advantage.

o   Proficient in MS Office (Excel, Word, PowerPoint) and comfortable with systems/data entry.

o   Strong organisation, time management, and coordination skills.

o   Ability to communicate effectively with staff, hotel management, and external partners.

o   Able to work independently, handle pressure, and respond to urgent manpower needs.

o   Possesses a professional, positive, and service-oriented attitude.

Operations Customer Service Executive (OCSE) x2 
Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• With 1 - 2 years work experience in Freight Forwarding 
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

1.     Provide quality customer service support to customer over email and phone

2.     Perform Sales Order Management for Customers

3.     Download PO from Customer portal

4.     Create Sales Order in Epicor system

5.     Prepare POD for Customer Shipment

6.     Extract and tabulate data for monthly reporting

7.     Ensure proper documentation records and filling

8.     Download quotation for OEM parts and Raw Material

9.     Download drawing and BOM from Customer website

10. Update price in Costing List

11. Quote management for customers

Preferred competencies and qualifications

• Minimum 2-3 years of experience in order processing to ensure familiarity with sales order workflows
• Proactive attitude with the ability to take initiative and work diligently
• Proficient in Excel functions including V-lookup, Pivot Tables, and basic formulas to analyze and organize data effectively

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all.

The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.

About the Role

Here at Workday, our Account Executives are key players in our Field Sales organization.

As a Customer Base Account Executive, you will be responsible for driving significant incremental add-on business and renewals within a portfolio of strategic named accounts across the Singapore market. This requires a proactive, full-cycle mindset to uncover and build a robust pipeline of new opportunities within existing customer organizations.
 

This team of hardworking professionals uses their extensive experience and consultative selling skills to identify new needs and expand Workday's footprint, ensuring long-lasting value and partnership.

In this role, you will:

• Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management

• Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment

• Drive strategic add-on and renewal business of Workday solutions within Medium Enterprise customers

• Coordinate cross functionally with Workday’s internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support)

About You

Basic Qualifications: (essential skills / experience)

• 4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position.

• 4+ years experience negotiating deals with a variety of C-Suite Executives to close opportunities

• 4+ years experience with building relationships with existing customers for add-on or incremental business

• 4+ years experience in developing long-term account strategies with existing customers

Other Qualifications: (preferred, but not essential)

• Experience with managing longer deal cycles beyond 6 months, with large deal sizes

• Understanding of the the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts

• Experience leveraging and partnering with internal team members on account strategies

• Excellent verbal and written communication skills

• Assist maintenance and BSC team for HDB project defects and rectification works
• Liaise with residents and contractors when necessary
• Joint inspection with consultants or residents when required
• Other ad-hoc duties as assigned

Qualifications:

• Minimum a Diploma in Civil Engineering or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence would be an advantage
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• Able to perform extended office hours (REQUIRES TO WORK WHOLE DAY ON SATURDAYS)
• At least 1 year of experience in a HDB BTO project
• Effectively bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin-speaking residents/associates in regards with the maintenance matters.)

Job Scope & Responsibilities

• Prepare and issue sales quotations and process customer sales orders, including delivery scheduling and coordination.
• Coordinate with suppliers and principals for purchase order processing, delivery scheduling, and order fulfillment.
• Follow up on quotations, enquiries, and orders with customers, suppliers, and principals to ensure smooth operational flow.
• Handle urgent enquiries and quotations as required, including working beyond normal office hours where necessary, managing the full operational cycle from enquiry to delivery completion.
• Place customer orders accurately with the appropriate supplier or principal.
• Act as the key coordinator among Principals, Suppliers, Customers, and Agents throughout the entire sales process, including enquiry, quotation, order receipt, acknowledgement, and fulfillment.
• Request and manage operational updates such as readiness status, dispatch details, freight tracking, shipping documentation, legalization, invoicing, and related documentation where applicable.
• Create, maintain, and control all manual and electronic filing systems for customer sales cases and relevant operational documents.
• Conduct market analysis on existing and potential regions where the company is active or intends to expand, identifying business opportunities, growth potential, and market prospects.

Business Scope

• Serve Shipowners, Ship Managers, Traders, Resellers, and Suppliers involved in marine lubricant supplies to international vessels.
• Manage the supply of marine lubricants for major brands through Unimarine’s diverse portfolio and market offerings.
• Support the export of marine products to regions where supply availability is limited, leveraging Unimarine’s global partner network.

Requirements

• Strong command of written and spoken English;
• Positive attitude with strong teamwork and collaboration skills.
• Enthusiastic, detail‑oriented, and highly responsible.
• Trustworthy, ethical, and able to handle sensitive commercial and operational information.
• Goal‑focused with the ability to manage multiple tasks and work under time pressure when required.

Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and businesses and aid in the transformation of Singapore's urban logistics ecosystem.

We are hiring for the following position: Service Executive

Job description

• Possess working knowledge of IT fundamentals and proficiency in Microsoft Office applications.

• Monitor backend systems to proactively detect abnormalities, system alerts, and operational issues across the locker network.

• Respond to and manage enquiries/ issues escalated via the Consumer Support Hotline and AI Chatbot channels.

• Conduct investigations into disputes raised by consumers and other stakeholders, ensuring accurate root cause analysis and proper documentation.

• Provide operational guidance and on-site support to users at locker locations when required.

• Perform both remote and on-site troubleshooting of connectivity, hardware, and system-related locker issues.

• Coordinate effectively with contractors and internal stakeholders to escalate, track, and resolve incidents within agreed timelines.

• Ensure all reported issues are resolved and cases are closed in accordance with established Service Level Agreements (SLAs).

• Perform parcel recovery activities when required, ensuring proper documentation and compliance.

Requirements

• Minimally Diploma/ITE certification

• Willing to be placed on work shifts, including weekends and Public Holidays

• Have an understanding of how parcel lockers function

• Candidates with driving license at an advantage

• Analytical mindset to detect and solve issues

Benefits of Joining Pick Network

• Flexible Allowance and Mobile Benefit. 

• Medical and Dental Benefit.

• Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

Job Description

• Manage all aspects of recruitment, including reviewing job descriptions, posting job advertisement, sourcing, screening, scheduling interviews, conducting interviews to offering and onboarding of new hires
• Liaise with respective department and hiring managers to determine hiring needs
• Rationalise all recruitment channels in terms of rates, services, terms & conditions
• Apply work passes and liaise with MOM on work pass related issues
• Prepare LOA and file new hire documents
• Build rapport with schools and manage internship, traineeship and scholarship
• Analyse HR related data and salary benchmarking
• Assist with any special projects and perform other duties as assigned

Job Requirements

• Bachelor’s Degree/Diploma in human resource management or other related disciplines
• Experience in recruitment in-house / agencies setting to handle high volume of candidates
• Good interpersonal and communication skills to handle all levels of staff
• Resourceful, highly initiative with ability to work independently

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Company Overview

Founded in 2017, Concept First is Singapore’s first Physics and Math Specialist Centre with an in-house Physics Lab. We go deep in 2 subjects and deliver results for secondary and JC students across Singapore.

Job Summary

Join Concept First Learning Centre as an Admin Executive to manage front-line communications, support student enrolment, and maintain smooth centre operations across multiple outlets.

Why join Concept First:

1. A meaningful role with a clear purpose of supporting and enhancing the learning experience of our students.
2. People-first culture where team members supports one another to achieve clearly established aligned goals.
3. Mentoring and coaching from the management team ensure that every team member receives consistent support and development opportunities.
4. Clear career progress route.

Your career progression track

Admin Executive → Senior Admin Executive → Centre Manager → Operations Manager

Attractive sales commission for Senior Admin Executive roles and above.

Job Responsibilities

1. Lead Conversion Support

• Convert walk-in and WhatsApp enquiries into direct enrolment, trial classes or diagnostic consultation sessions.
• Support lead generation campaigns planned by marketing team

2. Administrative and Service Excellence

• Facilitate student onboarding from enquiry to confirmed registration
• Attend to day-to-day parent and student queries via WhatsApp and email
• Execute routine customer communications such as announcements, reminders, follow-ups
• Track class attendance and follow up with absentees and parents

3. Operational Excellence

• Carry out centre opening and closing routines; maintain cleanliness of premises
• Prepare term lesson materials
• Manage centre inventory and procurement
• Data entry

Working Hours

Weekday: Wed - Fri, 1pm - 9pm

Sat and Sun: 8:30am – 6.30pm

Location

Mainly at 1 Marine Parade Central #11-07 Parkway Centre Singapore 449408

Depending on company needs, may be deployed occasionally to other outlets at

449 Clementi Ave 3 #01-261 (Upper Level) S120449

432 Clementi Ave 3 #01-294 S120432

Skills Required

Google Drive

Google Doc / Microsoft Word

Google Sheets / Microsoft Excel

Google Calendar

We are looking for a candidate who are

• Organised, meticulous, and systematic

• Responsible and takes initiative

• Able to work independently without close supervision

• Collaborative and supportive of teammates

• Eager to learn and grow with the role

• Customer-oriented with empathy

Preferred competencies and qualifications

• Nitec and Diploma holders
• 1–2 years of customer service or administrative experience preferred
• Fresh graduates with strong interpersonal and communication skills are welcome to apply

Salary

$2300 - $2800, commensurate with experience.

Discover More About Us

Learn more about our team and what it's like to work at Concept First https://conceptfirst.com.sg/career

Job Description

Company Overview
We are seeking an experienced Finacle Support Engineer to manage and support core banking environments. The ideal candidate will have strong technical expertise in Finacle architecture, production support, and environment management, with the ability to work across multiple infrastructure layers.

Key Responsibilities

• Manage installation, configuration, and support of Finacle (10.x / 11.x environments)
• Provide end-to-end environment setup, including development, testing, and production systems
• Perform troubleshooting and root cause analysis for application and system issues
• Support production environments and ensure system stability and uptime
• Execute patching activities across Finacle, operating systems, middleware, and databases
• Conduct impact assessments and coordinate with infrastructure, database, and middleware teams
• Work with N-tier architecture and implement high availability configurations
• Write and optimize SQL queries for issue investigation and reporting using PostgreSQL or Oracle
• Perform environment maintenance activities such as data refresh and source refresh across environments
• Automate routine operational tasks using scripts
• Support CI/CD processes and deployment activities
• Ensure adherence to change management and release processes

Requirements

• Minimum 6 years of experience in Finacle support and environment management
• Hands-on experience with Finacle 11.x (mandatory)
• Strong knowledge of Finacle architecture and end-to-end setup
• Experience in production support within banking or financial services environments
• Proficiency in Unix/Linux commands and shell scripting
• Experience with middleware technologies such as IBM WebSphere Application Server and JBoss
• Strong SQL skills with experience in PostgreSQL and/or Oracle
• Familiarity with modern tools such as Apache Kafka and Redis
• Experience in patch management and release coordination
• Understanding of CI/CD concepts and environment lifecycle management
• Strong problem-solving skills and ability to take ownership of deliverables

Preferred Qualifications

• Experience in banking or financial services industry
• Exposure to high availability and disaster recovery setups
• Experience in automation tools and scripting for system operations
  
  EA Number: 11C4879

• Handle air export bookings and shipment arrangements
• Coordinate with customers and internal stakeholders to meet delivery schedules
• Prepare invoices, permits, reports, and Airway Bills accurately and on time
• Update customers on flight details, freight status, and delivery progress
• Follow up on cost approvals, GST billing, and payment collection
• Attend to customer enquiries promptly and professionally

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd 
EA License No. 20C0270

Our aim is to Make Manufacturing Possible by delivering fast, quality, cost effective solutions worldwide. Machines break and downtime can cost companies millions in lost revenue. EU Automation has access to a global supply of automation parts at our fingertips, ensuring that manufacturers across the world can avoid unnecessary downtime.

The Opportunity:

Weare seeking a detail-oriented and organized Warranty Support Executive to manage warranty claims, returns, and logistics coordination. This role ensures high customer service standards while maintaining compliance with company policies and trade requirements.

You will handle end-to-end warranty and return processes, including claim assessment, documentation, and shipment coordination, working closely with customers, suppliers, and internal teams to resolve issues efficiently.

The ideal candidate is a strong communicator with solid organizational and problem-solving skills, able to thrive in a fast-paced environment. Experience in logistics, trade compliance, or warranty administration is advantageous.

Requirements of Warranty Assistant:

• Strong communication and customer service skills to communicate with customers, suppliers, and internal teams effectively
• Proactive, detail-oriented, and well-organized with a strong problem-solving mindset
• Able to work independently as well as effectively in a team environment
• Sound decision-making skills, with the ability to assess, authorize, and process warranty claims in accordance with company policies
• Able to work in fast-paced environment and multitasks
• Computer literate with working knowledge of Microsoft Office and Excel
• Ability to read and interpret safety rules, operating procedures, and terms & conditions
• Knowledge of global freight, trade compliance, customs procedures, and Incoterms is an advantage
• Minimum GCE ‘N’/‘O’ Level or Diploma in any discipline

Responsibilities of a Warranty Support Executive include:

• Process warranty and return claims and shipments through internal CRM systems on a daily basis
• Manage customer enquiries and complaints, ensuring timely and effective resolution
• Arrange collection of parts from customers and coordinate shipment to suppliers for repair via couriers such as DHL and FedEx Including preparing all shipping documents (e.g., HS codes, commercial invoices)
• Place orders and follow up with suppliers for required replacement parts or repair status and lead times to ensure timely updates and resolution
• Liaise with internal departments including Logistics, Customer Service, and Sales to solve the warranty case as well as provide updates on timely basis
• Handle customs clearance processes, including import documentation, duty/tax verification, and query resolution.  
• File claims with carriers for lost or damaged shipments with LOA and POA letter.
• Support the Admin team in processing courier invoices and submitting them to Accounts for payment when required
• Support Customer Service team when required, particularly during staff leave and peak periods, to ensure continuity in handling enquiries, order updates, and customer communications

The Benefits:

• Additional annual leave accrued yearly
• Hybrid Working Policy upon confirmation
• Finish work early on Friday to kickstart your weekend
• Enhanced maternity and paternity leave
• AIA health insurance - Upon passing probation
• Coffee and Tea provided
• Celebration of seasonal and life events
• Professional development opportunities

• Working location at Harbourfront

• Working hour: Monday –Friday (8:30am – 5:30pm)

• AWS + Variable Bonus

• Excellent Welfare &Benefits

• Well Established German MNC Freight Forwarding Company

Job Scope

• Purchase, setup, install and/or support all servers, workstations and laptop, and office network, telecommunications and other peripheral hardware in a networked environment at all company site within the region. Include hardware and operating system software support
• Maintain WAN and internet connectivity of all company sites within the region, including Active Directory access, connectivity to corporate WAN, maintenance of regional user accounts, and maintenance of regional network resources
• Oversees troubleshooting, systems backup, archiving and disaster recovery procedures.
• Maintain system documentation
• Oversees all help desk activities at the region level
• Provide end-user software support for Words, Excel, PowerPoint and other third-party productivity and utility software
• Ensure proper licensing of all software
• Citrix client support
• Install and test approved software and software upgrades in the network environment
• Maintain network maps of all sites
• Select, liaise with and monitor the performance of IT suppliers that may be utilized for a variety of IT services (e.g. ISP, hardware purchases, consulting etc.)
• Setup and maintain all office security system and telecommunication system, including routing for seating assignments
• International travel to all sites within the region as and when required, approved by the requesting manager with approval by Director and by Regional Director
• Performs other duties as assigned by Group Chief Information Officer

Requirement

• Degree in Computer Science /Information Technology or equivalent
• 2 – 4 years of working experience in handling server and computer network, network administration and network installation

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOOSOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

You will be the voice and face of our company, bridging operations and clients to ensure every order, delivery and request runs seamlessly.

Key Responsibilities:

Handle customer enquiries via communication channels such as phone, email and WhatsApp in a professional and timely manner;

Coordinate laundry pickup and delivery schedules with operations and logistics teams;

Prepare service quotations, delivery orders and billing documents;

Maintain accurate records of customer transactions and service feedback;

Follow up proactively on service issues, customer complaints and resolution tracking;

Build positive, long-term relationships with clients to enhance customer satisfaction and loyalty.

What We are Looking For:

Minimum GCE ‘O’ Level/Diploma in Business, Hospitality or equivalent

At least 1–2 years of experience in customer service /client coordination

Strong communication and interpersonal skills

Proactive, resourceful and customer-oriented with good problem-solving attitude

Comfortable using Microsoft Office, data entry and basic ERP/CRM systems

Job Scope:

• Oversee administrative operations and performance-related activities within the Senior Care Centre.

• Engage with prospective clients and prepare service agreements.

• Generate fee invoices and manage payment collection.

• Coordinate client service schedules and arrange transportation when necessary.

• Adhere to Standard Operating Procedures (SOPs) of the centre.

• Prepare and submit subvention claims to relevant regulatory authorities.

• Manage inventory and ensure proper maintenance of equipment.

• Supervise procurement and purchasing processes.

• Assist in handling customer service matters and managing client feedback.

Job Requirements:

• Min Diploma in Business or Management
• Minimum 2 years experience in administration and financial
• Proficient in Microsoft
• Working Hours : 5 days

Check Aber Care Website for more details.

Interested applicants may email your updated resume to career@abercare.sg.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504