Total 1,983 Senior Executive level Customer Service job vacancies

Responsibilities

1. Serve as the main point of contact for customers, handling enquiries related to vessel operations, shipments, and documentation.
2. Coordinate closely with operations, port agents, and internal teams to ensure smooth execution of maritime services.
3. Manage end-to-end customer orders including booking, documentation, and follow-up on shipment status.
4. Prepare and verify shipping documents such as invoices, delivery orders, and bills of lading.
5. Track vessel schedules and update customers on delays, changes, or operational issues.
6. Resolve customer complaints and service issues promptly to maintain high customer satisfaction.
7. Ensure accurate data entry into internal systems and maintain proper documentation records.
8. Liaise with finance team on billing, invoicing, and payment follow-ups when required.
9. Support continuous improvement initiatives to enhance service quality and operational efficiency.
10. Ensure compliance with company policies, maritime regulations, and safety standards.

Requirements

1. Diploma or Degree in Maritime Studies,Logistics, Supply Chain, or related field.
2. Minimum 1–3 years of experience in customer service within shipping, logistics, or maritime industry.
3. Familiarity with shipping documentation (e.g., Bill of Lading, manifests) and vessel operations preferred.
4. Strong communication and coordination skills with ability to manage multiple stakeholders.
5. Proficient in Microsoft Office and experience with shipping or ERP systems is an advantage.

Clarence Khoh
R1552376

Responsibilities:

• In charge of managing and supporting planning and procurement of medical, non-medical equipment, and furniture
• Plan and lead user workgroups by organising regular meeting sessions, setting goals and targets, facilitating useful and productive discussions, guiding user departments, as well as reviewing performance indicators and work plans
• Responsible for budgetary planning and control, ensuring that the development keeps within budget
• Work closely with user department and various stakeholders in the preparation of medical, non-medical equipment and furniture specifications for tenders
  Provide recommendation to users based on technical compliance of medical, non-medical equipment and furniture in tender submissions
• Attach to Group team to familiarise with Group BME policies and procedures through supporting the daily operations to align with organisation and regulatory requirements
• Liaise and manage external contractors on service and tender commitment issues Provide technical advisory to end users and senior management on medical, non-medical equipment and furniture related issues
• Perform any other duties as assigned

Requirements

• Min Diploma in Electronics or relevant Engineering
• Min 5 years of experience in service and maintenance of medical equipment.
• Experience in Healthcare/Hospitals

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of supporting the team through accurate business reporting, data governance, and cross‑functional project execution.
• Responsible for regular operational reporting, ensuring data accuracy in the ERP system
• In charge of providing insightful analysis to management that supports decision‑making, sales support operations, and ROAIC improvement.
• In charge of preparing, analysing, and presenting monthly/ weekly operational reports.
• Responsible in ensuring proper, accurate, and timely data update in the ERP system
• In charge of identifying data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face‑to‑face meetings
• Establish and maintain a data management framework which consist of Data ownership and accountability, standard definitions and reporting logic as well as regular data validation and controls
• Lead multiple cross‑functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Job Requirement:

• Minimum Degree in Business or related field
• Minimum 3 years of working experience in business operation in engineering industry
• Experience in ERP
• Proficiency in Excel and data analysis tools

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of recording and allocating incoming customer payments accurately in the accounting system.
• Prepare, process, and send invoices to customers in a timely manner
• In charge of managing billing activities, collections, and prepare AR reports according to required deadlines.
• In charge of performing reconciliations for customer accounts and bank statements.
• Handle GIRO deduction arrangements and reconcile related transactions.
• Responsible in processing payment receipts and arrange bank deposits.
• Responsible in reviewing payment differences and work with customers to resolve discrepancies or billing issues
• Assist with month-end closing tasks related to Accounts Receivable.
• Respond to queries from the cross functional department

Requirements:

• Min Diploma in Accounting, Finance or related discipline
• Minimum 3 years of working experience in Accounts Receivable
• Experience with ERP systems such as Microsoft Dynamics 365 or Esker is preferred

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of managing and developing relationships with an assigned portfolio of existing customers to enhance retention and business growth.
• In charge of sourcing and pursing new sales opportunities through prospecting, cold outreach, and networking activities.
• Responsible in keeping accurate and updated customer information while preparing regular sales performance reports
• Communicate regularly with clients to understand their needs and recommend suitable solutions.
• Work closely with internal departments to ensure smooth coordination and a positive customer experience.
• In charge of supporting the planning and implementation of sales strategies that contribute to the company’s business objectives.

Requirements:

• Min Nitec and above
• Minimum 3 years of working experience in inside sales / account management in the car rental industry
• Familiarity with CRM platforms and analytical tools for monitoring and reporting sales activities.

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

• Implemented and maintained Microsoft cloud services (Azure AD, O365, Exchange Online, Intune, Teams) to support secure IT environments

• Administered network security systems (Fortinet Firewall, VPN) and supported infrastructure configuration in compliance with security standards

• Oversaw user account management and access control, including onboarding/offboarding and governance of access rights

• Supported IT procurement, new site setup, and infrastructure deployment, aligning network and end-user requirements

• Provided end-user IT support, asset management, and audit support, ensuring timely issue resolution and compliance with IT policies

Requirments

• Diploma or Degree in IT, Computer Science, or related field

• At least 3 years’ experience in IT infrastructure (on-premise/cloud) and service desk support

• ITIL and/or cybersecurity certifications are advantageous

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Job Description

GA Lines is seeking a responsible and detail-oriented Customer Service Executive to manage customer enquiries and coordinate shipment operations for import, export, and local deliveries.

Key Responsibilities

• Handle daily customer service operations for import, export, and local shipments
• Coordinate with customers, carriers, transporters, and internal teams
• Process shipping documentation (e.g. Bill of Lading, Delivery Orders, invoices)
• Monitor shipment status and ensure timely updates to customers
• Resolve shipment issues, delays, and discrepancies efficiently
• Ensure compliance with shipping regulations and company procedures
• Maintain accurate records and documentation

Requirements

• Minimum 2 years of experience in shipping / freight forwarding / logistics industry
• Basic knowledge of import/export procedures and documentation
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Good communication and coordination skills
• Able to work independently and in a fast-paced environment

Education & Qualifications

• Minimum Diploma in Logistics, Supply Chain, Business, or related field
• Candidates with relevant working experience may be considered in lieu of formal qualifications

Preferred Skills (Optional but Good to Include)

• Experience with TradeNet submission
• Knowledge of local customs regulations
• Familiar with freight management systems

Other Information

• 5-day work week
• office located at Pasir Panjang

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description

The position requires engineer to carry out tasks related to the support of broadcast and broadcast IT related equipment and systems, including activities such as manning of support hotline, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance. In addition, the position is required also to support the planning and implementation of broadcast IT system projects.

• Providing technical support to broadcast equipment and systems in News Studios & News Post Production and asset management system, Outside Broadcast production van, News Room Computer System and etc.
• Document, communicate, collaborate, and handle fault incidents
• Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks
• Perform troubleshooting and repair of broadcast equipment and system.
• Perform preventive and corrective maintenance broadcast and IT equipment.
• Work with different business units to provide technical solutions to enhance existing operation and setup
• Evaluate and recommend new broadcast IT equipment and system.
• Support project implementation of broadcast IT system and infrastructures including the support in drafting of technical specifications and costings documentations.
• Perform shift and standby duty to support broadcast system and infrastructures.

• Degree or Diploma in Information Technology, Information Systems, IT Security or equivalent. CCNA, Certification in Information Technology networking field is an advantage.
• Microsoft certifications such as MCSA preferred
• Project management experience preferred.
• Relevant work experience (0-3 years) in IT, Broadcast or Media Production related field preferred.
• Basic understanding of cloud / enterprise system architecture
• Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred.
• Perform shift and standby duty to support broadcast system and infrastructures.

Job Description

1. Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
2. Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
3. Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
4. Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude.
5. Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
6. Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
7. Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication.
8. Assist with guests' events preparation and offer assistance for projects if required.
9. Work with stakeholders from department such as Housekeeping, Engineering, Sales, etc. to enhance guests' stay experience and maximise property performance.
10. Maintain a well-groomed appearance and a tidy work area. Keep personal grooming at the highest standard.
11. Undertake any other duties assigned by superiors diligently and professionally.

Job Requirements

1. Minimum 3 years of relevant experience in Front Office
2. O-Level or equivalent
3. Willing to work rotating shifts, weekends, and Public Holidays
4. Positive attitude with outgoing personality and good communication skills
5. Experience in hospitality and knowledge of HMS will be advantageous

• We operate on Mon-Fri, Half day on Sat, 9.30am to 6.30pm. Base pay of $2800 (depending on your qualification) 5.5 work day
• Fresh Diploma Graduates welcome.
• Daily role of answering calls and replying emails, do quotation and invoices.
• Reliable and committed individual
• (Preferred) Minimum 2 years of experience in a customer service role, preferably in an outbound call environment. Annual leave entitlement of 12 days.
• Comfortable in conveying conversations to customers in English & Chinese.
• Provide accurate information to customers about products, services, and promotions.
• To conduct customer satisfaction surveys and feedback calls.
• Must be able to handle high call volumes and manage time effectively.
• Minimum O'level qualification or Higher Nitec
• Malaysian are welcome too

To support day-to-day fund accounting operations across public markets, private markets and ILP funds, ensuring accurate processing, timely reconciliations and adherence to established controls and procedures. This role focuses on execution excellence, learning strong fund accounting fundamentals, and supporting audit and year-end activities under supervision.

Key Responsibilities

1. Fund Accounting Operations

• Support daily, monthly and quarterly fund accounting processes
• Assist in NAV calculation, validation and posting
• Prepare reconciliations (cash, positions, income, expenses) and investigate breaks
• Support processing of corporate actions, distributions and capital activities

2. Controls & Process Discipline

• Execute assigned controls and checklists in line with SOPs
• Ensure proper documentation and evidence for reviews and audits
• Escalate issues and exceptions promptly to senior team members
• Follow maker-checker and approval requirements consistently

3. Audit, Reporting & Year-End Support

• Prepare supporting schedules for audits and year-end close
• Assist with data requests from auditors and internal stakeholders
• Support regulatory and management reporting with accurate data inputs

4. Data Accuracy & Collaboration

• Ensure accuracy and completeness of data used in fund accounting processes
• Work closely with Investment Support, Data Management and Reporting teams
• Support resolution of data and operational issues

Key Requirements

• 1–3 years’ experience in fund accounting, accounting or investment operations
• Degree in Accounting, Finance or related discipline
• Basic understanding of fund accounting or financial reporting is an advantage
• Strong attention to detail and willingness to learn
• Good organisational and communication skills

Join Our Team at Appvantage in Singapore!

We are dedicated to leading the future of enterprises with transformative digital solutions that not only redefine application design but also revolutionize e-commerce and enhance user and customer experiences.

Job Description

As we continue to drive innovation and strengthen our operations, we are seeking a dynamic Project Support Executive to join our team in Singapore. In this role, you'll be supporting live digital products deployed across markets in Asia Pacific and Latin America for a globally recognized premium automotive brand — so your work has real, visible impact from day one.

You'll sit at the intersection of client support, quality assurance, and digital operations, working alongside a cross-functional team of developers, designers, product owners, business analysts, and scrum masters to keep mission-critical systems running smoothly and continuously improving. The ideal candidate has a solid understanding of digital products and applications, strong collaborative skills, and a genuine passion for customer satisfaction. You will also be expected to contribute beyond your defined scope as business needs evolve — bringing flexibility and a problem-solving mindset to the team.

Here's a glimpse of your responsibilities:

1. Stakeholder Management

• Foster and maintain strong, professional relationships with clients, vendors, and partners.
• Support seamless communication and collaboration across stakeholders.
• Ensure that all project implementations are aligned with company quality standards and client expectations.

2. Operation Support

• Manage day-to-day support operations for our in-house product, ensuring timely and accurate issue resolution.
• Monitor support tickets and maintain a high standard of customer service and satisfaction.
• Investigate and triage production incidents reported by markets, working closely with the development team to drive timely resolution and root cause analysis.
• Coordinate and arrange product deployments in collaboration with the development team, ensuring releases are communicated and executed smoothly across markets.
• Design and refine support processes to improve efficiency and response times.
• Track and analyze key performance indicators (KPIs) to evaluate support effectiveness and implement corrective actions.
• Work closely with the product team to relay customer feedback and contribute to product roadmap discussions.
• Create and maintain clear, user-friendly support / training documentation (e.g., FAQs, troubleshooting guides, knowledge base).
• Stay informed of best practices in digital product support, customer service, and user experience.

3. Quality Assurance

• Plan, develop, and execute test plans, test cases, and scripts to validate product functionality and quality.
• Collaborate with product owners, designers, and developers to understand feature requirements and ensure alignment with user needs.
• Verify backlog items and confirm that development meets business and customer expectations.
• Conduct and lead User Acceptance Testing (UAT) for new features or product updates.
• Provide clear feedback to the development team on usability, bugs, and potential improvements.
• Maintain accurate documentation of UAT scenarios, test results, and backlog verification status.
• Communicate QA progress and results to stakeholders in a timely and structured manner.

4. Versatile Contributor

• Embrace a growth mindset and contribute beyond your immediate role as organisational needs evolve.
• Support cross-functional initiatives, ad-hoc assignments, and projects that may span different areas of the business.
• Adapt readily to shifting priorities, new processes, or expanding responsibilities as the business grows.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 2-3 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential. Able to communicate issues clearly to stakeholders, and comfortable liaising with regional client teams.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude. Organised, meticulous, and always approaches tasks with a positive and proactive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.
• AI & Productivity Tools: A genuine curiosity and willingness to explore AI tools (e.g. ChatGPT, Claude, Copilot) to improve personal and team efficiency. Prior experience using AI in a work context is a plus.

Join us at Appvantage, where every day brings meaningful challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Key Responsibility Areas

- Casework and counselling

• Provide casework management to clients with varying needs, risk and safety concerns.
• Collaborate with internal and external stakeholders to achieve case plan outcomes.
• Keep track of rising trends and patterns, develop interventions and programmes within the organisation.

- Group Work/ Community Work

• Lead/ Co-lead group work to target client groups or other stakeholders/ agencies.
• Lead/ Co-lead initiatives on community development.
• Ensure programme outcomes are met.

- Supervision

• Provide supervision to at least 4 supervisees on casework and counselling.

- Perform other duties as assigned by the Assistant Director (Head of FSC).

Required qualifications and experience

• Degree, Graduate Diploma or Master in Social Work / Degree or Master in Counselling.
• Minimum of 4-6 years experience in a Social Service Agency with at least 1 year of supervisory experience. Current experience in Family Service Centre is an added advantage.
• Good report writing skill.
• Good communication and interpersonal skills.
• Good organisational skill.

The Job:

• Answer customer enquiries
• Compile reports
• Handle other ad hoc duties when assigned

The Requirements:

• Min GCE O levels/ Diploma with min 2 yrs of customer service or call centre experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599