Total 768 support analyst job vacancies in Customer Service category in Australia

We are hiring a full-time Primary Student Care Teacher (Chinese Language Support) for an after-school student care setting in East Singapore.

This role supports primary school students in their daily after-school routine. It is a full-time on-site student care role that combines daily Chinese language homework guidance with student supervision, centre structure, and day-to-day operations.

This is not a preschool teaching role and not a pure subject-specialist tuition role.

Key Responsibilities

• Guide primary school students in their daily Chinese language homework
• Support students in Chinese language reading, spelling, comprehension, and simple written work
• Run basic Chinese language learning activities to reinforce language use and understanding
• Support students with homework from other primary school subjects when needed
• Manage daily routines, transitions, discipline, attendance, and dismissal
• Supervise students’ behaviour, safety, and follow-through during the after-school programme
• Support general centre operations and administrative coordination as needed
• Work with the team to maintain a structured, consistent, and well-run student care environment

Requirements

• Relevant experience in student care, tuition, enrichment, teaching, or a similar setting involving primary school children
• Able to guide primary school students in Chinese language homework as part of daily after-school support
• Comfortable conducting basic Chinese language support activities for primary school students
• Able to manage routines, group behaviour, discipline, and day-to-day student care operations
• Comfortable working in a full-time on-site after-school setting
• Candidates with direct experience supporting primary school children will be preferred
• Preschool-only or early childhood-only teaching experience, without direct primary school homework support experience, may not be sufficient for this role

Working Hours

• Monday to Friday: 9:30am to 7:00pm
• During MOE school holidays, the centre operates from 7:00am to 7:00pm on a rotating roster basis

Location

• East Singapore

Additional Information

This role is suited for candidates who are comfortable with:

• Daily homework support
• Student supervision
• Routines and follow-through
• Discipline and transitions
• Full-time centre operations

Agency Information

EA Personnel Name: Ben Chang
EA Personnel Registration Number: R23111820
EA Licence Number: 22C1307

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Working day/hr: Mon-Fri: 8am - 510pm

Company transport in Jurong, Bukit Batok, Bedok, AMK & Woodlands

Responsibilities

• Perform regular checks in inventory software system to ensure inventories are in place

• Perform regular repairs and maintenance of yard and workshop tools and equipment

• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirement

• Relevant technical certification

• Basic technical knowledge on tooling and vehicle maintenance

• Computer literate to navigate inventory system and Microsoft Office suite required on the job

• Class 3 driving license. Candidates with forklift driving license will be an added advantage

• Able to work with minimal supervision

• Able to work overtime including weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW.

Alternatively, you may send your application and resume in MS Words format to tioman009@gmail.com or Whatsapp to 8767 9648

We regret that only shortlisted candidate will be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: N12OPT24

Job Summary:

The EUC Service Desk Engineer serves as the first point of contact for technical support within the organization. This role is responsible for resolving end-user issues, managing service requests, and ensuring the smooth operation of IT systems. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.

Key Responsibilities:

• Provide first-level technical support via phone, email, or ticketing system.
• Troubleshoot and resolve hardware, software, and network issues for end-users.
• Manage user accounts, access permissions, and password resets.
• Handle service requests and incidents in accordance with ITIL best practices.
• Maintain accurate records in the IT service management system.
• Configure and deploy end-user devices including desktops, laptops, and mobile devices.
• Support Microsoft 365, Windows OS, and other enterprise applications.
• Collaborate with other IT teams to escalate and resolve complex issues.
• Ensure compliance with IT security policies and procedures.
• Participate in IT projects and service improvement initiatives.
• Provide basic training and guidance to users on IT systems and tools.

Required Skills & Experience:

• Minimum 2-3 years of experience in IT support or service desk roles.
• Strong knowledge of Windows OS, Microsoft 365, and basic networking.
• Experience with ITSM tools and ticketing systems, Remedy or ServiceNow
• Familiarity with Active Directory, Intune, and Azure (preferred).
• Excellent troubleshooting and diagnostic skills.
• Strong communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Able to work under pressure, make effective decisions and adapt to challenging situations.
• Have VIP Support experience will be advantageous.

Qualifications:

Diploma or higher in Infocomm Technology or related field.
Additional certifications (e.g., Microsoft, CompTIA) or scripting knowledge are an advantage.

This will be an 12-months contract position based in Changi Business Park.

Responsibilities:

• Using SAP Order Management System to process new orders and order changes.
• Assist in projects, process standardization, Continuous Process Improvement as well as process automation (using tools like AI, RPA).
• Understand order pricing logic and apply initial pricing issue analysis.
• Assist in resolving order pricing issue.
• Manage Customer business partner records and other customer parametric setups.
• Assist in timely resolution to facilitate order shipment.
• Identify order data issues, perform preliminary investigation, and escalate to higher management and IT for further troubleshooting and resolution.
• Reporting as needed to confirm proper execution of Order Management processes.

Requirements:

• Minimum Diploma holder. Fresh Graduates welcome.
• Strong experience in using Microsoft Excel.
• Experienced in Order Management module in SAP
• Proficient with Microsoft Outlook, SharePoint, Teams, and Word
• Open to working with AI technology.

Able to:

• quickly learn to accurately execute order entry and order change processes adhering to standard operating procedure
• write clear, polite communications via email
• communicate verbally in a diplomatic manner
• multi-task on daily operational responsibilities as well as project related work in a deadline driven environment
• work in a face paced, dynamic, and team environment

Ethos Search Associates Pte. Ltd.

EA License No: 13C6655

EA Reg No: R1988580 Jacky Chong

Job Scope:

• Assist in the preparation of teaching and learning resources.
• Assist in the preparation of science experiment materials and maintain the cleanliness and organisation of the science laboratory.
• Assist students in carrying out the science experiments under the supervision of the Science teachers.
• Provide administrative support to the teachers (e.g. preparation of student’s achievement certificates and collation of students’ survey responses).
• Manage the loan and return of teaching resources and prepare documentation for the condemnation of teaching resources where required.
• Provide front-desk customer service, including handling walk-in and telephone enquiries from parents as when required.
• Assist with school printing duties as when required.

Requirements:

• At least two (2) years of experience in providing teaching support;
• At least two (2) years of experience in handling reception duties or equivalent administrative responsibilities.

Mondays to Wednesdays: 8:00am to 5:00pm
Contract Period: 1 August 2026 to 31 July 2027 (option to extend till 2028)

EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI

Duties and Responsibilities of Academic Support

Reporting Lines:

This position reports directly to the Academic Director. The incumbent’s primary role is to support the Academic Director in:

• Providing administrative support to facilitate the smooth running of courses;
• Liaising with various stakeholders on day-to-day academic support matters.

Duties and Responsibilities

• Compiling Learning materials and assessments
• Communicating with lecturers on scheduling and academic matters
• Interacting with students on feedback
• Working with Operations team on the allocation of resources to support running of classes
• Arranging and scheduling of invigilators for physical examinations
• Coordinating with Academic and Examination Board members
• Prepare and compile reports as when required
• Updating & maintaining the SMS prospective student database;
• Advising students regarding fee payment instalments, key student contract terms & conditions and course schedules;
• Application Fee collection & generation of first payment advice;
• Collecting & collating student documentation for submission to Student Services to facilitate course admission;
• Coordinating all administrative requirements to ensure the smooth running of classes;
• Secondary point of contact for student & lecturer complaints;
• Conduct course previews as and when required;
• Assist the Academic Director as required.

Requirements

• Diploma or Degree in any discipline;
• Fresh graduates are welcome to apply;
• Have excellent Communication Skills;
• Be able to work in a fast-paced environment while being meticulous;
• Be self-motivated, pro-active and possess problem solving skills;
• Prior experience, especially in the education sector would be an advantage, though not mandatory, and candidates without experience will be given equal consideration.

About No deviation

At No deviation, we are dedicated to delivering patient-centric solutions that revolutionize the pharmaceutical landscape. As a dynamic expert in engineering consultancy, Commissioning Qualification Validation (CQV), and Quality, Compliance, and Regulatory services, we are looking for individuals who are excited to contribute to impactful projects and drive innovation.

We believe that great things happen when Empathy, Integrity, and Transparency guide our actions. That's why we foster a culture of collaboration, inclusion, and continuous development – empowering our team members to grow personally and professionally.

Position Overview

The Validation Support role is responsible for supporting validation lifecycle activities across direct, indirect, and no-impact systems within a regulated pharmaceutical environment. The position ensures that equipment and systems remain in a qualified state through ongoing validation maintenance reviews, execution of qualification and requalification activities, and coordination with cross-functional stakeholders such as QA and QC. This role plays a key part in maintaining compliance with GMP requirements and ensuring validation documentation and processes are properly executed, reviewed, and approved.

Key Responsibilities

• Perform Validation Maintenance Reviews for direct, indirect, and no-impact systems
• Generate, review, and approve validation documentation (e.g. DQ, IQ, OQ, PQ) for new equipment qualification
• Plan and execute periodic requalification protocols for temperature chambers using data loggers/sensors
• Coordinate with cross-functional stakeholders (QA, QC, Engineering) to plan and align execution schedules
• Ensure validation activities are executed in compliance with GMP and internal quality standards
• Support audit readiness by maintaining accurate and complete validation documentation

Required Qualifications

• Diploma or Degree in Engineering, Life Sciences, Pharmacy, or related field
• Experience in validation or qualification activities within a GMP-regulated environment (pharma, biotech, medical devices)
• Familiarity with validation documentation (DQ, IQ, OQ, PQ)
• Understanding of temperature mapping, calibration, or equipment qualification processes
• Strong attention to detail and documentation accuracy
• Good communication skills for cross-functional coordination (QA/QC/Engineering)
• Ability to manage multiple tasks and meet project timelines

Why join us?

• Generous Leave Policy.
• Comprehensive Health & Wellness Coverage: Receive robust medical and dental coverage to support your health needs.
• Professional Development Opportunities: Access continuous learning programs and resources for career growth within the company.
• Inclusive Culture: Work in an environment where innovation, collaboration, and diverse perspectives are encouraged and celebrated.
• Shape the Future: Make a real difference in the pharmaceutical industry while advancing your career.

How to apply

Are you ready to play a key role in shaping the future of pharmaceutical solutions? If you're passionate about making an impact, we want you on our team!

Please submit your resume, outlining your qualifications and experience relevant to the role, here.

Job Summary

Lead and support the implementation of a new core banking system across 10+ APAC countries by managing project activities, coordinating stakeholders, and ensuring timely delivery within scope, budget, and quality standards.

Responsibilities

• Lead the Operations team as PMO to implement a new core banking system across the APAC region covering 10+ countries.
• Develop and execute project plans supporting Business Analysts in defining business requirements and ensuring comprehensive system coverage.
• Manage project progress and issues, escalating risks and delays promptly to maintain project timelines.
• Support the Project Manager and client PMO in planning, tracking, and coordinating project activities for smooth execution.
• Create and maintain project documentation including plans, schedules, progress reports, dashboards, and status updates for internal and client stakeholders.
• Monitor deliverables and dependencies, ensuring risks and issues are tracked and mitigated effectively.
• Coordinate communication and issue resolution among workstream leads, vendors, and cross-functional teams.
• Assist in managing change requests, risk and issue logs, and documenting lessons learned.
• Uphold consulting professionalism, maintain confidentiality, and foster strong collaboration with client teams.

Preferred competencies and qualifications

• Bachelor's degree in a relevant field.
• Minimum 3 years of consulting experience in the banking industry.
• Proven expertise in PMO roles for package system implementation projects.
• Demonstrated end-to-end project management skills including planning, execution, monitoring, and closure of system implementation projects with accountability for timeline, scope, budget, and quality.
• Strong risk, issue, and stakeholder management skills with ability to identify risks proactively, drive mitigation plans, manage cross-functional dependencies, and report to senior management and steering committees.
• Excellent stakeholder engagement and collaboration skills to work effectively with geographically dispersed teams across overseas offices.
• Professional mindset with strong self-discipline, responsibility, and commitment to project success.
• Knowledge of banking business and operations such as Trade Finance, Lending/Loan, Payment/Collection and Cash Management, Treasury and Market, Deposit, and Accounting is a plus.
• Experience with Trade360, Oracle Flexcube, Murex, ACBS, Finastra GPP, or Oracle ERP implementations is a plus.

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Define the Intune policy structure, dynamic device groups and compliance baselines tailored specifically for macOS 
• Configure macOS management in Intune from scratch, including MDM Push Certificate connections and Apple Business Manager integration  
• Implement and test Conditional Access policies specific to macOS endpoints  
• Conduct working sessions with internal IT leaders to ensure seamless knowledge transfer and independent system management  
• Troubleshoot and resolve failing configuration profiles using log analysis and advanced debugging techniques 

What Will Make You Shine

• 4+ years of experience in enterprise IT with a strong focus on macOS device management and architecture
• Track record of successfully leading macOS Intune configuration setups from concept to delivery  
• Strong background in establishing initial Enrollment Program Token setups and managing Apple Platform Deployment  
• Endpoint Administrator Associate (MD-102) certification combined with Apple Platform Deployment training  
• No visa sponsorship is available 

Nice to Have

• Experience migrating from alternative mobile device management platforms (such as Jamf Pro or Kandji) to Microsoft Intune 
• Experience with financial services compliance hardening and CIS Benchmarks for macOS 
• Proven track record in mentoring and reverse shadowing to ensure effective knowledge transfer 

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

Brief Summary:
Join a dynamic team where you will play a crucial role in ensuring contract compliance and supporting various stakeholders for smooth operations. This position offers an exciting opportunity to leverage your expertise in contract management and collaboration.

Responsibilities:

• Coordinate with trading, accounts, hedging, and operations teams to ensure contract compliance.
• Manage the completion and timely issuance of contracts.
• Facilitate the onboarding of new customers, vendors, and relevant parties by ensuring all checks and coordination among stakeholders.
• Update and maintain the accuracy of existing customer and vendor master data.
• Obtain necessary approvals for smooth vendor and customer onboarding.
• Assist with trading exposure form approval processes, including confirming payment terms.
• Support the trading team with contract-related inquiries.
• Coordinate the acquisition of Waste Exportation Permits and TFS documents between relevant parties.
• Document and update the received dates for signed Sales Contracts and ensure proper communication with the Customer Service Team.
• Distribute Sales Contracts to buyers encountering issues with receiving documents from the system.
• Perform ad-hoc support duties related to trading and contracts.

Requirements:

• Diploma or higher, with a preference for a bachelor’s degree.
• Minimum of three years of relevant working experience.
• Familiarity with contract terms and trading processes is advantageous.
• Knowledge of SAP/BSM systems is preferred.
• Strong verbal and written communication skills are essential.
• Ability to demonstrate sound analytical and problem-solving techniques.
• Proficient in Microsoft Office Suite and other computer skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

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Job Summary

Support school operations by maintaining security, managing supplies and vendor coordination, ensuring cleanliness, and providing logistical assistance for events.

Responsibilities

• Assist the Operations Manager in maintaining school security to ensure a safe environment
• Monitor and restock school supplies regularly to maintain adequate inventory levels
• Coordinate with vendors to schedule and oversee maintenance of school equipment
• Perform cleaning duties to maintain cleanliness and hygiene throughout the school premises
• Provide logistical support for school events to ensure smooth operations
• Communicate clearly and collaborate effectively with team members to complete tasks
• Apply physical fitness and resilience to perform operational duties efficiently.

Preferred competencies and qualifications

• Prior experience in logistics-related work to support operational tasks
• Prior experience in cleaning duties to maintain facility standards
• Preferably at least 1 years of relevant working experience to handle responsibilities independently

Other Information

• Working hours:
• Mondays to Fridays: 10.00am to 7.00pm
• 3 Months (Temporary)

About Job

Associate Support Specialist, Chennai

The Associate Support Specialist will serve as the first point of contact for IT support within the organization. This role involves providing Level 1 technical assistance to end-users, resolving incidents, and fulfilling service requests in alignment with agreed Service Level Agreements (SLAs). The ideal candidate should possess strong troubleshooting skills, customer service orientation, and the ability to work in a fast-paced environment.

Responsibilities

• Act as the initial point of contact for IT-related issues via phone, email, chat, or ticketing system. 
• Diagnose and resolve Level 1 technical issues related to hardware, software, operating systems (Windows, MacOS), and mobile platforms (iOS, Android). 
• Handle password resets, account unlocks, and basic user account administration. 
• Install, configure, and manage software on end-user systems. 
• Provide support for VPN, remote access, and basic network connectivity issues. 
• Document all incidents and service requests accurately in the ITSM tool (ServiceNow). 
• Escalate unresolved issues to Level 2/3 support teams following defined escalation procedures. 
• Maintain high standards of customer communication and ensure timely updates on ticket status. 
• Contribute to knowledge base articles and FAQs for common issues. 
• Ensure compliance with ITIL practices and organizational policies. 
• Respond promptly to requests for assistance and confirm completion. 
• Follow standard operating procedures, adhere to company policies, and respect ground rules