Total 762 support advisor job vacancies in Customer Service category in Australia

Job Title: Service Coordinator

Reports to: Service Manager - SEA

Business Unit: Service Delivery

Location: Singapore

Direct Reports: No

Overview

Reporting to the Regional Service Manager, the Service Administrator will be responsible for the timely and accurate stock management to aid the field service team in achieving efficiency and group metrics. A conscience person with high attention to detail and the ability to prioritise workload as well as knowledge of Office based programmes and SAP.

Duties and Responsibilities

• Proactively planning preventative maintenance jobs
• Scheduling of jobs and services with external customers
• Service ticket creation and closure on SAP CRM / SAP B1
• Maintain Peak information systems to improve overall efficiency of dealing with customer support
• Working with the office to respond towards all incoming customer requests (telephone and email) in a professional, prompt and efficient manner to ensure total customer satisfaction
• Monthly replenishment of service spare stock level for regional field service team
• Working with Service Sales team to maintain confident stock level for P.M kits
• Coordination with logistics for timely delivery of needed items
• Raising invoice for chargeable jobs
• Working with Finance for outstanding invoices
• Active management of SEA stock

Experience

• Knowledge of SAP would be advantageous
• Foundation skillset with Microsoft Office products

Skills and Qualifications

• Team work – able to build relationships
• High levels of attention to details
• Timely follow-up
• Self-motivation with the capacity to plan time effectively and prioritise
• Superb communication skills – ability to communicate clearly
• Resilience – remains effective in the face of pressure
• Ability to multi-task while keeping focus to ensure tasks are completed

Measurement

· Meeting Service Delivery metrics – OTIF and SLA assignment

· FSE job assignments

· Stock Management

· Adaptation of SAP B1

· Weekly and monthly reports

· Weekly and monthly journal and schedule closures

· GST reconciliation

Roles & Responsibilities

The IT Support Engineer provides hands-on IT support across the Raccoon Labs and partner companies. The role focuses on keeping endpoints and meeting rooms operational, managing company devices, and handling identity/access tasks, with exposure to basic server and network operations. You will also assist with small implementation projects and maintenance activities, delivering assigned tasks on time and within scope and budget. The role requires multi-regional support capabilities, ensuring SLA adherence, and a strong problem-solving mindset to address diverse technical challenges effectively.

Primary Duties:

Working closely with the Internal Operations Team and the Security team, you will have the following key responsibilities to support the Malaysia office, Singapore office, and remote team members:

• Configure and deliver Tier 1/2 support for company devices, workstations, and servers across macOS, Windows, and Linux environments.
• Provide technical support for video conferencing and meeting room systems (Zoom, Google Meet, Logitech), including weekly readiness checks, live issue resolution, and coordination of vendor RMAs.
• Procure, provision, and manage endpoints via MDM platforms such as Mosyle — overseeing enrollment, configuration, compliance, and device health monitoring.
• Administer identity and access management tasks in Okta, JumpCloud, and Google Workspace — covering the full employee lifecycle (user/service account creation, modification, and deprovisioning).
• Collaborate with the Office Operations teams and Head of Security on IT implementation and infrastructure projects.
• Assist in configuring, maintaining, and monitoring network and security appliances.
• Support the deployment and maintenance of cybersecurity systems such as CrowdStrike EDR and related protection processes.
• Troubleshoot and resolve issues across laptops, workstations, and servers, including patch management, backup services, and performance optimization.
• Maintain accurate IT asset inventory and lifecycle records (procurement, deployment, transfers, retirements), including management of spares and loaner devices.
• Document IT procedures, runbooks, and user guides; communicate resolutions and updates clearly to end users.
• Support small-scale IT implementations, rollouts, and scheduled after-hours maintenance (with prior notice).
• Develop and maintain IT automation scripts and workflows to improve efficiency in device management, user provisioning, system monitoring, and reporting.
• Other duties specified by the company as and when required.

Key Attributes

• Security-first mindset : prioritizes data protection and compliance in all IT activities.
• Honesty and integrity : acts with transparency, accountability, and ethical standards.
• Ownership mentality : takes initiative and responsibility for resolving issues and completing tasks.
• Solution-oriented : focuses on problem-solving with efficiency and creativity.
• Team spirit : collaborates effectively across teams and communicates clearly.
• Comfortable working in a hybrid environment (office based at Suntec City).

Qualifications and Experience

• Minimum Diploma in Computer Science or a related discipline, with at least 2 years of relevant hands-on experience.
• Proficiency in automation and scripting (e.g., Python, Bash, or PowerShell) to streamline IT processes and improve operational efficiency.
• Experience with MDM tools (e.g., Mosyle), identity and access management (Okta, JumpCloud, Google Workspace), and endpoint security systems (such as CrowdStrike).
• Experience working in the technology or software development industry is preferred, though not mandatory.
• Travel to the regional office is required.

We are looking for a proactive and organized Service and Admin Support Executive to join our growing team in Singapore.

In this role, you will play a key part in supporting our after-sales service operations, coordinating service activities, managing spare parts orders, and assisting customers with service enquiries, and performing administrative tasks

If you enjoy working in a dynamic environment and collaborating with technical and supply chain teams, we would love to hear from you.

Key Responsibilities

•     Handle after-sales service customer enquiries via email and phone calls in a timely and professional manner.

•     Prepare quotations and service proposals for customers in the Singapore market.

•     Process after-sales service orders and invoicing, including spare parts, technical services, and warranty claims.

•     Coordinate daily service schedules with the technical service team.

•     Maintain proper documentation, including scanning service reports, delivery notes, and filing related documents into the system.

•     Work closely with the supply chain team to manage warehouse inventory, including incoming and outgoing stock deliveries and stock movement control.

•     Assist with the physical organization and arrangement of inventory in the warehouse when required.

•     Manage and update item information in the ERP system, including price lists and customer asset records.

•     Prepare monthly reports related to after-sales service activities.

•     Provide general administrative support and perform other related tasks as assigned.

Requirements

•     Minimum Diploma or a related field.

•     Prior experience in after-sales service support or customer service will be an advantage.

•     Experience working with ERP systems is preferred.

•     Proficiency in spoken and written English.

•     Strong organizational and multitasking skills.

•     Customer-oriented, responsible, and result-driven.

•     Able to work both independently and as part of a team.

•     Good time management with the ability to meet deadlines.

What We Offer

•     Supportive and collaborative team environment

•     Opportunity to work closely with technical and operations teams

•     Exposure to service operations and ERP systems

•     Stable full-time position with career development opportunities

Salary

Salary will be commensurate with experience and qualifications.

Candidates with experience as Service Coordinator, Customer Service Executive, or Admin Executive are encouraged to apply.”

NCS is a leading technologyservices firm that operates across the Asia Pacific region in over 20 cities,providing consulting, digital services, technology solutions, and more. Webelieve in harnessing the power of technology to achieve extraordinary things,creating lasting value and impact for our communities, partners, and people.Our diverse workforce of 15,000 has delivered large-scale, mission-critical,and multi-platform projects for governments and enterprises in Singapore andthe APAC region. 

What will youdo?

·       Providetechnical support for maintenance, patching, and upkeep of Microsoft, Nutanixand Citrix server systems, load balancers, and proxies.

·       Assistin managing compliance-related tasks to ensure regulatory adherence.

·       Collaboratein troubleshooting and resolving system issues to minimise downtime.

·       Supportday-to-day service and change requests, ensuring timely and efficient delivery.

·       ManageIT equipment inventory, including tracking, condemnation, and disposalprocesses.

·       Coordinatewith vendors and clients to facilitate deployments, system refreshes, and othertechnical initiatives.

The ideal candidate should possess:

·       At least Degree in Computer science / IT / Engineeringor equivalent

·       Good technical skills in engineering, computer, and ITsystems, and preferably in communications technologies as well

·       Good working knowledge of Life Cycle Management andSystems Engineering in Windows server platform not limited to Microsoft SystemCentre suite of products.

·       Proficiency in Microsoft Server Operating System,Nutanix Acropolis Hypervisor, Ubuntu, Redhat, ⁠Citrix Virtual Desktop, BeyondTrust PIM/PAM, RSASecurity Appliance, Splunk, Solarwinds, Tenable VMS, Veeam Backup, AnsibleAutomation Platform, Tenable VMS etc.

·       At least 1-3 years’ experience in InformationTechnology industry in the areas of Microsoft, Nutanix or Citrix systemimplementation, project management and O&S.

·       Good communication and writing skills

·       Shall have experience in performing projectmanagement, handle technical challenges and in liaising with the user andvendor to define business requirements and deliver technical solution.

We are driven by our AEIOUbeliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seekindividuals who embody these values in both their professional and personallives. We are committed to our Impact: Valuing our clients, Growing ourpeople, and Creating our future.  

Together, we make theextraordinary happen.  

Learn more about us at ncs.co andvisit our LinkedIn career site. 

We are hiring a full-time Primary Student Care Teacher (Chinese Language Support) for an after-school student care setting in East Singapore.

This role supports primary school students in their daily after-school routine. It is a full-time on-site student care role that combines daily Chinese language homework guidance with student supervision, centre structure, and day-to-day operations.

This is not a preschool teaching role and not a pure subject-specialist tuition role.

Key Responsibilities

• Guide primary school students in their daily Chinese language homework
• Support students in Chinese language reading, spelling, comprehension, and simple written work
• Run basic Chinese language learning activities to reinforce language use and understanding
• Support students with homework from other primary school subjects when needed
• Manage daily routines, transitions, discipline, attendance, and dismissal
• Supervise students’ behaviour, safety, and follow-through during the after-school programme
• Support general centre operations and administrative coordination as needed
• Work with the team to maintain a structured, consistent, and well-run student care environment

Requirements

• Relevant experience in student care, tuition, enrichment, teaching, or a similar setting involving primary school children
• Able to guide primary school students in Chinese language homework as part of daily after-school support
• Comfortable conducting basic Chinese language support activities for primary school students
• Able to manage routines, group behaviour, discipline, and day-to-day student care operations
• Comfortable working in a full-time on-site after-school setting
• Candidates with direct experience supporting primary school children will be preferred
• Preschool-only or early childhood-only teaching experience, without direct primary school homework support experience, may not be sufficient for this role

Working Hours

• Monday to Friday: 9:30am to 7:00pm
• During MOE school holidays, the centre operates from 7:00am to 7:00pm on a rotating roster basis

Location

• East Singapore

Additional Information

This role is suited for candidates who are comfortable with:

• Daily homework support
• Student supervision
• Routines and follow-through
• Discipline and transitions
• Full-time centre operations

Agency Information

EA Personnel Name: Ben Chang
EA Personnel Registration Number: R23111820
EA Licence Number: 22C1307

Working day/hour:

·    Mondays to Thursdays: 8:30am to 6:00pm, inclusive of 1hr lunchbreak

·    Fridays: 9:00am to 6:00pm, inclusive of 1hr lunch break

Reception Duties:

• Manage front counter and handle visitors (parents, staff, students)
• Answer calls, handle enquiries/complaints, take and forward messages
• Manage office inventory and mail (incoming/outgoing)
• Handle lost & found and loan records (e.g., uniforms, umbrellas)
• Provide general admin support, including data entry and other assigned duties

Student Service Duties:

• Manage student early release and liaise with parents
• Coordinate student movement with Form Teachers and SMT
• Monitor attendance, late-coming, and CCA records (including data entry)
• Provide real-time attendance updates to SMT
• Handle cellphone confiscation and lift pass issuance
• Maintain records for sick bay, ambulance, and incidents

Requirement:

(a) The Personnel shall minimally have obtained ‘A level’ qualifications or its equivalent.
(b)   At lease 3 years of experience in administration

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

The Services required are set out as follows:

• Assist the Discipline team in the overall management of the

students’ discipline, on a daily basis

• Assist the Discipline team to conduct house visits with school

personnel and make follow-up calls to parents.

• Assist Operations Manager in manning and taking charge of the

activities in the in-house detention centre, on a daily basis

• Patrol the school premises to ensure orderliness, on a daily basis

• Be involved in case management for students identified as at-risk

• Conduct investigations as part of case management and submit

report

• Conduct spot-checks on students’ general neatness in

apprearance like attire and hair

• Assist the Discipline team in maintaining student discipline during

school functions and activities (eg. Speech Day, Sport Canival,

Level Camps), whenever necessary

• Any other ad-hoc duties assigned by the Authority, including

general administrative and office-related tasks within the school

etc

Responsibilities:

• Ensure the stability and reliable operation of POS systems, network infrastructure, and IT systems.
• Provide first-level troubleshooting support for IT hardware and operational systems.
• Administer and monitor Windows and Linux server environments to ensure optimal performance.
• Apply and manage regular security patching to maintain system security and compliance.
• Support infrastructure maintenance activities, including upgrades and enhancements.
• Promote and support best practices in system usage across the organization.
• Execute and monitor patch management processes to ensure timely updates.
• Participate in planning and implementation of new systems and technology initiatives.
• Maintain strong working relationships with vendors and external partners.
• Coordinate with vendors, project teams, and users to resolve issues and ensure effective solutions.
• Maintain accurate records of IT assets, purchases, and lease information.

Requirements:

• Minimum Diploma in Computer Science, Information Technology, Business Information Technology, or related field.
• 2–3 years of relevant experience in IT support or infrastructure roles.
• Basic knowledge of network troubleshooting (L1 level).
• Exposure to cloud environments is an added advantage.
• ITIL Foundation certification is an advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to it@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209 (GAN CHYE SHEN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are hiring under Recruit Express headcount and details of this position are:

Job Title: IT Support Engineer (Contract, up to $3500)

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Requirements:

• Experienced in Microsoft 365 system support.
• Experienced in IT Helpdesk and Desktop support related roles.
• Experienced in hardware, software and network issue troubleshooting.

Interested applicants please send your resume to rita@recruitexpress.com.sg and look for:

Rita Shi Tianhe

Outsourcing Team

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

The Services required are set out as follows:

Reception Duties:

(a) Manage school front counter services

(b) Handling visitors, parents, staff, students, and addressing their

needs

(c) Handling queries and complaints via phone

(d) Taking and ensuring messages are passed to the appropriate staff

(e) Transferring calls as necessary

(f) Managing office inventory such as stationery and administrative

stores

(g) Receiving and delivering all incoming and outgoing mail

(h) Handle lost and found process

(i) Manage loan records of school items (e.g., uniform, umbrella, etc.)

(j) Provide general administrative support to the admin office

(k) Data entry and any other duties assigned by the school

Student Service Duties:

(a) Manage student early release (recording and contacting parents)

(b) Coordinating between Form-Teachers & Student Management

Team (SMT) on students’ movement (e.g., responding quickly to

incoming messages and processing them, and alerting the SMT.)

(c) Monitoring students' late coming, attendance, CCA attendance (e.g.,

Involving data entry, collating info, and processing info)

(d) Providing real-time information on attendance info to support SMT

(e) Manage students' cellphone confiscation process

(f) Assisting in sick bay recording, ambulance recording, incident

recording

(g) Manage student lift pass issuance

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Requirements:

• Experienced in Microsoft 365 system support.
• Experienced in IT Helpdesk and Desktop support related roles.
• Experienced in hardware, software and network issue troubleshooting.

Interested applicants, please Email, fabianling@recruitexpress.com.sg

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• Act as the key liaison between Customer Service, Business Units, and Supply Chain teams.
• Handle inquiries and ensure timely, accurate responses with proper follow-up.
• Coordinate with Customer Service and Warehouse on stock availability and related issues.
• Ensure clear communication and follow through on all requests until completion.
• Support repacking activities and verify related documentation.
• Ensure accuracy and timely closure of process orders.
• Coordinate with Planning and Warehouse to maintain product quality and compliance.
• Assist with operational and regulatory-related requests.
• Compile and maintain supply chain KPI reports with accurate and timely data.
• Monitor key metrics and flag issues or gaps.
• Provide insights to support operational improvements.
• Support initiatives to improve workflows, documentation, and compliance processes.
• Identify gaps and work with teams to enhance systems and procedures.
• Assist in standardizing processes across teams.

Requirements

• Min Diploma/ Degree in any related course of studies
• Experience in customer service and liaising with sales department
• Comfortable with 1 year contract

All qualified applicants, please send in your resume to:

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Who we are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location: Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

• Performs standard Tier I procedures including wafer measurement.
• Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.
• Disassembles, cleans and rebuilds kits as part of kit management quality.
• Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Able to diagnose and resolve basic technical problems.
• Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
• Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.
• Complies with all safety procedures and consistently demonstrates safety as a value.
• Any other job assigned by manager.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

The position requires the candidate to work 12‑hour rotating shifts, including both day and night rotations, and to perform overtime as required by operational needs.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law

We’re looking for a reliable and hands-on team player to join us as a Surgical Support & Logistics Assistant. In this role, you’ll support our doctors in the operating theatre by helping to prepare and manage medical equipment during procedures. When there are no surgeries, you’ll help with simple administrative tasks like delivering invoices to clinics. This role is ideal for someone who enjoys working in a clinical environment, is organised, and doesn’t mind being on the move when needed.

Responsibilities

In the Operating Theatre:

• Support doctors and theatre staff by preparing and managing medical equipment during surgeries to ensure smooth procedures

• Inspect and verify that all medical equipment is clean, functional, and ready for use before surgeries

• Assist with non-clinical tasks during procedures to support surgical teams effectively

• Communicate with the team to report and coordinate maintenance or servicing of medical equipment promptly

Outside the Theatre:

• Deliver products and documents to clinics accurately and within scheduled times to maintain operational flow

• Perform basic administrative and logistics tasks during non-surgical periods to support clinic operations

• Maintain simple records of equipment usage and delivery activities to ensure accurate tracking

Required competencies and certifications

• Able to work 5.5 days per week with flexibility to handle last-minute case

• Communicate effectively in the clinical environment

Preferred competencies and qualifications

• Comfortable working in a clinical or surgical setting with willingness to learn (training will be provided)

• Responsible, punctual, and able to multitask while staying organised

• Good communicative and interpersonal skills to collaborate with team members