Total 1,167 executive assistant job vacancies in Customer Service category in Australia

Shipping Executive [Full spectrum]

5 days & 1 half Sat per month 

Working hours: 8.30am - 5.50pm (Mon to Fri); 8.30am – 12.50pm (1 Sat per month)

Salary: $3000- $3500

Location: Pioneer Sector Walk, Singapore 627897 (Transport pickup at West area)

Job Description

The Shipping Executive is responsible for managing the full spectrum of export shipping operations, including vessel booking, export documentation, customs declaration, port coordination, and L/C negotiation. The role ensures timely, accurate, and compliant shipment processing while supporting the company’s logistics and customer delivery needs.

Roles & Responsibilities:

• Liaise with Sales team on customer orders, shipment requirements, lead times, and delivery commitments.
• Verify all shipping instructions and review Letter of Credit (L/C) terms (if applicable) to ensure all documentation requirements are met before shipment.
• Arrange vessel bookings (VSL booking) directly with carriers or through freight forwarders.
• Request, compare, and evaluate freight quotations for cost efficiency.
• Monitor vessel schedules, port cut-off times, schedule changes, delays, and rollovers.
• Coordinate cargo readiness, weighing, documentation, and cut-off times.
• Prepare full set of export shipping documents, such as: Packing List, Delivery Order, Commercial Invoice, Certificate of Origin (COO), Bill of Lading / Air Waybill instructions.
• Ensure document accuracy and compliance with customer requirements, Incoterms, HS codes, and shipping instructions.
• Verify and prepare documents in accordance with L/C terms to avoid discrepancies.
• Submit export declarations through TradeNet or liaise with appointed customs brokers.
• Prepare and submit advance manifests and shipping instructions (SI) within carrier deadlines.
• Ensure compliance with customs, port authority, and destination country requirements.
• Ensure timely submission of all export declarations through TradeNet / customs brokers.
• Coordinate with Jurong Port (JP) or PSA for loading/unloading operations.
• Liaise with customers on export shipping requirements, such as Incoterms, HS codes, packing specifications, and special declarations.
• Liaise with warehouse teams for stuffing/unstuffing schedules.
• Coordinate with Sales team for customer orders and export requirements.
• Provide delivery schedules, shipment status, ETA updates.
• Verify documents required under L/C terms and prepare compliant documents.
• Submit full document set to bank for L/C negotiation.
• Follow up on acceptance, payment, and resolve any L/C discrepancies.
• Resolve shipping discrepancies, document errors, or operational issues.
• To undertake as hoc duties as assigned from time to time

Requirements:

• GCE ‘O’ Level / Diploma in Logistics, Supply Chain, International Trade or equivalent.
• At least 1–3 years of relevant experience in shipping or logistics in export/import operations.
• Good understanding of Incoterms, HS Codes, freight processes.
• Knowledge of TradeNet, Enterprise SG/COO, JP/PSA processes, or customs clearance is an advantage.
• Familiar with shipping documents (invoice, PL, BL, COO, FTA rules of origin).

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description & Requirements

Role: Customer Care Executive

Job Description

- Actively listen to customers to identify their issue and offer suitable solutions to meet to address their concern.

- Resolve at least 90% queries received on the first instance without escalation.

- Ensure accurate data logging into the CRM system in compliance with internal standards.

- Able to identify problems and make recommendation for change or improvements.

- Able to assess issue severity, distinguishing between life-threatening situations, red flags, and normal feedback.

- Build and maintain positive, trusting relationships with customers through open and empathetic communication.

- Stay informed about new and changing policies to ensure the provision of accurate advice to customers, while also engaging in continuous learning to broaden knowledge relevant to the role.

- Participate in cross-training to expand expertise in other domains

- Manage concurrent workstreams efficiently in a fast-paced environment, adapting to the frequent introduction of new policies and requirements.

- Perform any ad-hoc tasks assigned by the supervisor

- Knowledge Competency:

Domain-specific training equips agents with the knowledge required to address customer enquiries accurately and in accordance with approved policies and guidelines. Agents must successfully complete modular assessments during the training phase, achieving the required minimum scores to demonstrate readiness.

- Listening and Comprehension Competency:

Strong emphasis is placed on developing agents’ ability to actively listen, accurately interpret customer needs, and communicate advice clearly and effectively. These competencies are critical to achieving positive customer experiences and reducing repeat contacts.

- Technical and System Competency:

Agents are trained to proficiently use all systems and tools required to support Ministry operations, including case management platforms, CRM systems, and digital service applications and AI assisted Tools.

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Order Fulfilment | Sales Support | Logistics Coordination

We are looking for a proactive and detail-oriented Customer Service Executive to support order fulfilment, customer enquiries, and sales coordination.

This role is ideal for someone who enjoys working in a fast-paced environment, communicates well with customers and internal teams, and takes ownership to ensure orders are processed and delivered smoothly.

Key Responsibilities

• Handle customer enquiries via phone and email in a professional manner
• Provide product information, quotations, and order updates
• Process sales orders and coordinate with warehouse/logistics teams for timely delivery
• Prepare quotations, Purchase Requisitions (PR), Sales Orders (SO), and related documents
• Support the sales team with proposals, order follow-ups, and customer documentation
• Coordinate delivery arrangements, installations, and product demonstrations
• Resolve customer issues promptly and maintain accurate records in the CRM system

Requirements

• Experience in customer service, order fulfilment, sales coordination, or logistics support
• Strong communication, coordination, and follow-up skills
• Able to multitask and work accurately in a fast-paced environment
• Proactive, responsible, and willing to learn
• Good working attitude and able to work independently
• Proficient in Microsoft Office; CRM experience is an advantage

Vaelynn Talent Pte Ltd · Licence No. 25C3079
Recruitment services provided in accordance with MOM regulations. All applications kept confidential.

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Marymount (577177)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills.
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

 If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

We are looking for people-oriented individuals to join our team in supporting customer engagement and marketing activities. This role is suitable for candidates who enjoy interacting with people and want to develop valuable communication and business skills.

Responsibilities

• Communicate with customers and understand their needs
• Provide information about products and services
• Support marketing campaigns and customer engagement activities
• Build and maintain positive customer relationships
• Work closely with team members to achieve company objectives
• Participate in training and development sessions

Requirements

• Strong communication and interpersonal skills
• Customer-focused mindset
• Positive attitude and willingness to learn
• Responsible and team-oriented
• No prior experience required; training will be provided

Benefits

• Structured training and guidance provided
• Career progression opportunities
• Develop skills in communication, sales, and marketing
• Opportunities to participate in company events and business-related travel opportunities
• Supportive and collaborative working environment
• Performance-based incentives
• Opportunities to gain hands-on experience in customer engagement and business operations

Shipping Assistant

• Salary : $2,300 - $3000
• Working hours: Monday - Friday 830am to 6pm
  Location: Woodlands Link nearest MRT (Sembawang / Admiralty) 

Job Responsibilities

• Manage shipment documents (e.g., invoice, packing list, bill of lading) to facilitate seamless customs clearance
• To co-ordinate with warehouse team for export/import shipment preparation (i.e. cargo pick up, shipping marks)
• Liaise with freight forwarder on cargo space and shipment arrangement
• Resolving any issue or discrepancies that may arise during the shipping process
• Handle order modifications, cancellations, and requests for returns or exchanges
• Monitor and follow up on shipment status
• Advise and provide freight cost to sales department
• Monitor shipping costs and implement cost-saving measures without compromising service quality

Job Requirements

• Relevant working experience 
• Experience with import/export regulations and customs procedures

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities

• Assist in the collection of payment for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform discharging procedures for patients

• Obtain follow up appointment for Inpatient patients

• Help in additional responsibilities as assigned by supervisors

Working hours: 2/3 Shifts & Office hours available

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Shipping Executive [Full spectrum]

5 days & 1 half Sat per month 

Working hours: 8.30am - 5.50pm (Mon to Fri); 8.30am – 12.50pm (1 Sat per month)

Salary: $3000- $3500

Location: Pioneer Sector Walk, Singapore 627897 (Transport pickup at West area)

Job Description

The Shipping Executive is responsible for managing the full spectrum of export shipping operations, including vessel booking, export documentation, customs declaration, port coordination, and L/C negotiation. The role ensures timely, accurate, and compliant shipment processing while supporting the company’s logistics and customer delivery needs.

Roles & Responsibilities:

• Liaise with Sales team on customer orders, shipment requirements, lead times, and delivery commitments.
• Verify all shipping instructions and review Letter of Credit (L/C) terms (if applicable) to ensure all documentation requirements are met before shipment.
• Arrange vessel bookings (VSL booking) directly with carriers or through freight forwarders.
• Request, compare, and evaluate freight quotations for cost efficiency.
• Monitor vessel schedules, port cut-off times, schedule changes, delays, and rollovers.
• Coordinate cargo readiness, weighing, documentation, and cut-off times.
• Prepare full set of export shipping documents, such as: Packing List, Delivery Order, Commercial Invoice, Certificate of Origin (COO), Bill of Lading / Air Waybill instructions.
• Ensure document accuracy and compliance with customer requirements, Incoterms, HS codes, and shipping instructions.
• Verify and prepare documents in accordance with L/C terms to avoid discrepancies.
• Submit export declarations through TradeNet or liaise with appointed customs brokers.
• Prepare and submit advance manifests and shipping instructions (SI) within carrier deadlines.
• Ensure compliance with customs, port authority, and destination country requirements.
• Ensure timely submission of all export declarations through TradeNet / customs brokers.
• Coordinate with Jurong Port (JP) or PSA for loading/unloading operations.
• Liaise with customers on export shipping requirements, such as Incoterms, HS codes, packing specifications, and special declarations.
• Liaise with warehouse teams for stuffing/unstuffing schedules.
• Coordinate with Sales team for customer orders and export requirements.
• Provide delivery schedules, shipment status, ETA updates.
• Verify documents required under L/C terms and prepare compliant documents.
• Submit full document set to bank for L/C negotiation.
• Follow up on acceptance, payment, and resolve any L/C discrepancies.
• Resolve shipping discrepancies, document errors, or operational issues.
• To undertake as hoc duties as assigned from time to time

Requirements:

• GCE ‘O’ Level / Diploma in Logistics, Supply Chain, International Trade or equivalent.
• At least 1–3 years of relevant experience in shipping or logistics in export/import operations.
• Good understanding of Incoterms, HS Codes, freight processes.
• Knowledge of TradeNet, Enterprise SG/COO, JP/PSA processes, or customs clearance is an advantage.
• Familiar with shipping documents (invoice, PL, BL, COO, FTA rules of origin).

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

We are seeking motivated individuals who are eager to build a long-term career in marketing, customer engagement, and brand communication.

No prior experience is required — comprehensive training and 1-on-1 mentorship will be provided.

Key Responsibilities

• Represent established brands at events, roadshows, and outreach activities
• Engage customers and deliver professional brand experiences
• Support execution of marketing and promotional campaigns
• Work closely with the team to achieve campaign objectives

What You Will Gain

• Structured 1-on-1 mentorship and professional training
• Clear leadership progression pathway
• Local and overseas exposure opportunities
• Supportive, high-energy, and collaborative team culture

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Duties

OPERATIONS

• Perform order processing operations in compliance to rating principles as well as operator variations
• Perform documentation for order processing activities
• Perform stock transfer/system transaction in WMS
• Monitor cargo handling schedules to ensure timelines are complied with
• Perform system receipt of cargoes
• Validate documentations and escalate non-conformities
• Identify operational shortfall and escalate

CUSTOMER SERVICE

• Manage appropriate mitigating actions/plans to manage lapse in delivery of logistics services
• Prepare reports for customers and operation
• Perform billing process

Job Requirements

• PC literate
• Experience in warehousing and logistics will be an advantage
• Able to start work immediately
• Location: Pioneer (Walking distance from Gul Circle MRT Station)
• Working hrs: Mon to Thur – 8.30am to 6pm; Fri – 8.30am to5.30pm; Alt Sat – 8.30am to 12.30pm

Interested candidates please send resume to ek@businessedge.com.sg

Eric Kng Chip Guan (CEI No. R1104559)
Business Edge Personnel Services (EA License 96C4864)