Total 804 assistant manager job vacancies in Customer Service category in Australia

• In charge of running the overall operations of student care centre, including programme planning, curriculum development and implementing health & safety procedures.
• Active network and relationship building with the parents and stakeholders.
• Staff supervision and mentoring.
• Evaluate and constantly improve the staff classroom management and teaching methods.
• Possess a passion to reach out to and empower children and a self-motivated team player with strong interpersonal and communication skills.
• In charge of yearly events and activities of the centre.

Job Scope:

• Handle enquiries to provide regular feedback to parents
• Oversee daily operations and enrolment
• Liaise with HQ and parents on centre matters
• Mentor and lead teachers to ensure programmes are carried out

Job Requirements:

• Able to teach Chinese is a plus.

• Related-work experience in teaching in Schools, Enrichment Centres or providing Private Tuition is preferred

• Team-oriented player

• Passionate in working with primary school children

• Possess excellent work ethics and integrity

• Conduct in-house programs and be the role model to the students for good habits and values.

• Ensure the well-being of the students in the centre.

• Implement effective classroom management and ensure that safety and security protocols are met at all times.

Responsibilities:

• Provide technical support for installation, maintenance, and troubleshooting of vacuum and semiconductor processing equipment at customer sites.
• Support and execute Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) to validate system performance and process requirements.
• Ensure readiness and proper control of service tools, including calibration and compliance with operational standards.
• Prepare detailed service documentation, including maintenance reports, fault analysis, and service logs, in accordance with company procedures.
• Manage engineering documentation, including schematics, P&ID drawings, revision control, and RFIs to support field service operations.

Requirements:

• ITE/Diploma in Electrical, Mechanical, Mechatronics Engineering or related field.
• 1–3 years of experience in equipment servicing, preferably in semiconductor, vacuum technology, or industrial machinery (training can be provided for junior candidates).
• Hands-on, willing to work on-site and travel when required, with basic troubleshooting skills in electrical/mechanical systems.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949 KOH SHI MIN, JOAN (XU SHIMIN)

For candidates who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Centre Manager

• Salary: $3500 - $4000

• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm

• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents

• Share the vision and recommend suitable coding programs for students

• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them

• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

• Work with the teaching team to assess the students and follow up with parents for conversion

• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

• Ensure that all customer information is properly documented and updated in our CRM system

• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Summary  

The Service Delivery Manager is responsible for managing the airport operation on a shift basis ensuring that service delivery conforms to regulatory, operational, safety and customer service standards within a cost-effective environment.   

 Duties and Responsibilities  

• Lead safety management on a shift basis and ensures a culture of safety. Undertakes timely investigations of incidents, accident and near misses ensuring that all facts and contributing causes are identified and communicated to line management and the Manager Safety & Health. Investigations must include short term & long-term actions / recommendations for the reduction or elimination of the identified risk/s  

• Proactively manage the department’s resources (staff & equipment), to ensure that service levels are delivered to customers that meet both internal and external KPIs and Service Level Agreements (SLAs) while ensuring that Standard Operating Procedures (SOPs) are adhered to  

• Identify and manage problem areas within the operation, deploying resources as required to meet service delivery targets, whilst ensuring that safety and security is not compromised, and that costs are maintained at acceptable levels  

• Ensure that airline customers are provided with a ‘highly visible’ point-of-contact, and that all service feedback is acknowledged and /or investigated and responded. Where the incident is indicative of a reoccurring service failure, provides workable solutions to line management for longer term resolution  

• Through a ‘hands on’ visible approach, ensure that staff welfare and interests are understood and appropriately addressed. Provide ‘on the job’ coaching and leadership to operational teams to ensure performance improvement  

• In conjunction and coordination with Resource Allocators and Supervisors, ensure a clear understanding of the cost of shift operations. Balance operational requirements with overtime (OT) costs to ensure that overtime targets and other financial KPIs are met. Provide direction for, and oversight of, all revenue generating activities on shift to ensure that records of services rendered and support accurate billing   

• Conduct quality audits on a shift basis to ensure compliance with KPIs, SLAs, SOPs, uniform & grooming standards. Responsible for providing feedback and recommendations to staff on-the-spot, as well as updates to line management  

• Develop and maintain positive working relationship and open communication with internal dnata divisions, departments and business units, and external partners, including, but not limited to; Civil Aviation Authority of Singapore (CAAS), Changi Airport Group (CAG), Airport Police, Immigration, Customs, Auxiliary Police, and outsourced service providers  

• In a crisis, ensure that the Ramp & Baggage Services Department immediately activates its portion of the dnata Crisis Management Plan  

• Ensure compliance with all workplace safety, security, and health policies and procedures.

• Any ad hoc tasks assigned by the Reporting Officer or management.

• Work Location - Pasir Ris, East Region
• Working Hours - Mon to Fri, 7.30am to 4.30pm
• Monthly Salary - up to $30/h
• School Environment, 5 months contract

Job Scope:

• Provide care, supervision, and support to students during curriculum time and assigned duties
• Assist School Leaders and Head of Department (Student Well-Being and Development) in managing student behavior and well-being

Requirements:

• Minimum GCE ‘O’ Level with a pass in English
• Prior experience in any of the following is an advantage:
  - Managing students
  - Working in an educational environment
  - Counselling or student support roles
• Strong communication and interpersonal skills

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

• Assist in clinic’s day to day operations and functions.
• Assist the Clinic Manager and Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of relevant licenses.
• Other duties assigned by the Clinic Manager and/or Medical Director as required.

Location: Shenton Way / Telok Ayer
Working Hours: 6 days work week 
Salary: $2800 - $3000/mth (depending on experience)

Duties:

• Greet customers warmly and assist them with seating.
• Accurately record food or drink orders and communicate them to the kitchen staff.
• Deliver food and beverages promptly and ensure customer satisfaction.
• Clear tables, clean dining areas, and ensure the environment is neat and presentable.
• Process bills and handle payments efficiently, whether by cash or card.
• Offer menu suggestions and address customer inquiries.
• Work closely with colleagues to ensure smooth and efficient service.
• Perform additional tasks as required, such as restocking supplies or assisting during busy periods.

Requirements:

• 6 days work week
• Able to work in fast-paced environment
• Open to working both Lunch and Dinner shift 

‼️Apply Now and Start Immediately‼️
‼️Fast Confirmation‼️

Interested Applicants, Please click apply now or Whatsapp to +65 8792 4136

Ellen Lee Wei Xin
R2198644
Revup Proservices Pte Ltd
EA.24C2366

Overview

We are seeking a highly motivated, passionate, and customer centric Customer Experience Program Manager to join the Office of the CTO. This is a hands on, customer facing, technical role that requires deep expertise in AI and Machine Learning, specifically leveraging Python for end-to-end solution design, development, and deployment. Experience with JavaScript and/or .NET and Agent development frameworks like Microsoft Agent Framework, LangChain, LangGraph is strongly preferred.

You'll collaborate closely with enterprise customers to solve critical business challenges by leveraging Azure's cutting edge AI capabilities, design and build AI solutions, implement robust data pipelines including Azure OpenAI, Azure ML, and other Large/Small Language Model (LLM/SLM) platforms. 

Our diverse, inclusive, and mission-driven team prioritizes innovation, collaboration, and continuous learning, focused on solving complex, real-world business challenges for enterprise customers.

Culture and Values:

At Microsoft, our mission is to empower every individual and organization on the planet to achieve more. We embrace a growth mindset, champion innovation, and value collaboration. Respect, integrity, accountability, and inclusiveness are foundational to our culture, and we seek professionals who align with and further these core values.

Responsibilities

• Lead hands-on design and development efforts primarily using Python, building robust, scalable, and customer-focused AI/ML solutions.
• Engage directly with key enterprise customers to strategize, architect and implement AI driven, Agentic AI solutions leveraging Azure AI services including Azure OpenAI, Azure ML.
• Translate complex requirements into practical, well architected technical solutions and develop rapid prototypes, involving data ingestion, validation, processing, and model deployment using Azure platform components.
• Build, customize, and optimize AI models, AI Agents and related components for customer specific use cases.
• Proactively explore diverse datasets to engineer novel features and signals that significantly enhance ML performance.
• Participate actively in various phase of the model lifecycle from conceptualization, training, fine tuning, validation, and deployment, to continuous monitoring and improvement.

Qualifications

Required Qualifications

• Master’s degree (or higher), preferably with a specialization in Machine Learning, Data Science, or AI.
• Minimum 10+ years architecting solutions and building software with experience in AI Based Solutions.
• Mandatory hands-on experience in Python development, with extensive practical experience building and deploying production-grade AI solutions.
• Proven track record of successful delivery of cloud-native AI projects, ideally on the Azure platform.
• Demonstrated expertise in deep-learning and Agentic AI frameworks (Microsoft Agent Framework, LangChain, LangGraph etc.) and model optimization.

Preferred Qualifications

• Additional, hands-on software development experience in JavaScript and/or .NET, providing full-stack solution design capability.
• Deep understanding and practical experience with Azure OpenAI (e.g., ChatGPT), Azure ML, and AI Agent development frameworks.
• Expertise in implementing automated deployments using Azure DevOps, GitHub (CI/CD pipelines) and comprehensive understanding of MLOps practices.
• Excellent communication skills (written and verbal) with the ability to articulate complex technical solutions clearly to diverse audiences, including senior executives.
• Strong analytical and problem-solving skills, with a passion for customer empathy and user-centric solution design. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are a DIY Baking Studio from Taiwan and HongKong.
If you love baking! If you love helping others! If you love meeting new friends! If you love taking challenges! If you love kids! Then you will love Home Baking Day! The enthusiastic and smiley you!

Welcome to Join Us!

Position Title：Customer Servicer ( Full-time Staff in the Studio )

Work location:
City Square Mall (180 Kitchener Rd, #04-11/12/13, 208539)

Job Duty：

- Providing customer service to retail client and phone enquiry

- Solve the difficulties customers encounter in the store

- Develop new recipes together for Singapore Market
- Assist the customers with their dessert making
- Wash the utensils
- Keep the studio tidy

Working Hours: 8 Hours of working +1 Hours of dining
work 5 days a week (incl weekends and PH)
Perform shift work
Morning Shift：09:30 - 18:30
Night Shift：13:00 - 22:00

Entry requirements:
Be courteous, punctual, responsible, team-minded, required to work shifts and rest days. Those who can work stably are preferred.
Baking-related experience is preferred, no experience is also allowed.

Full-time benefits:
Annual Leave 14 days, Performance Bonus, Annual Variable Bonus, Attendance Allowance, Overtime Pay, Career Growth, Staff Discount, Training Provided, Friendly Working Environment, Free Dessert Making, Team Building

Job Role & Requirements

Working with girls, the successful candidate helps create and maintain a child-centred, homelike therapeutic community that is responsive to residents' developmental needs, enabling them to grow holistically, work towards emotional stability, and develop their full potential.

Duties (not limited to the following) include:

• Carry out daily operational duties, such as supervising residents' routines (meals, school, chores, and attendance at programmes), maintaining up-to-date documentation, and ensuring the premises are kept clean.
• Participate in shift-to-shift communication, which includes completing daily documentation and providing important handover information to staff at the change of every shift.
• Assess and respond to crises or conflicts and escalate to the Residential Manager/Head of Home when needed. 
• Participate in treatment/review meetings; familiarise yourself with the background, treatment plan, and daily progress of all clients; and help implement their treatment plans.
• Be a mentor/role model to residents, and provide feedback to the Residential Manager and Social Worker on residents’ behaviours and compliance with activities in their treatment plan.

Requirements

• 40 hours a week, 4-day work week (Able to work rotating shifts, including one weekend and public holidays)
• Candidates must be 21 years old and above (regulatory requirement)
• Working location: 9 Lorong 8 Toa Payoh, Good Shepherd Place, Singapore 319253
• Independent and a team player
• Only female applicants as this is a shelter home for female children

Interested candidates, please state your reason for leaving, last drawn and expected salary in your resume.

Remuneration package will be offered to the successful candidate according to relevant experience.

Our client, a well-established MNC is seeking for a Customer Care Manager / Call Centre Manager / Contact Centre Manager - MNC - $ 7,000.00 + AWS + bonuses / Office hour

• Min a Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 5 years experience oversee a team of 50 to run daily call centre operation in a fast pace high volume environment
• Highly analytical, Strong communication and writing skills
• Confident to conduct presentation to top management
• Strong leadership qualities

Others

• Salary: Up to $ 7,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• East area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

Centre Manager (Enrichment Centre)
Working Days:
Mon-Fri: 2pm-8 PM (2 days off day)
Sat & Sun: 9am-5pm
Work Location: Marine Parade
Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000
Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

WhatsApp me your resume for quicker processing! ☺️
WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

BE INSPIRED & INSPIRE OTHERS
Join US!

Founded in 2002, Mind Stretcher is the market-leading tuition & enrichment chain in Singapore. As educators with a difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. 

Mind Sparks is our student care brand under the Mind Stretcher umbrella and started only in late 2023. As we continue to grow and expand Mind Sparks, we are looking for a dedicated and nurturing Centre Manager to join our team. This is an exciting opportunity to assist the growth and to manage operations of our student care centre. We welcome like-minded talents who care deeply about educating our future generation.

What You'll Do:

As a Centre Manager at Mind Stretcher, you will work closely with the cluster manager and other student care teachers to run the daily operations of a centre, be involved with parental engagement, and manage delivery and quality of the curriculum on a day-to-day basis.

Key Responsibilities: 

Operations Management:

• Oversee daily operations of the centre including monitoring and managing staff schedules to ensure adequate coverage and compliance with operational requirements. 

• Implement and enforce operational policies and procedures.

• Ensure the quality of student care services, including academic support, recreational activities, and meal services.

• Manage the center's facilities, ensuring they are well-maintained, safe, and conducive for all  activities.

Parent Engagement:

• Foster, maintain regular and positive communication with parents or guardians, providing updates on student progress, addressing concerns, and fostering a collaborative relationship.

• Respond promptly to parent inquiries and concerns, fostering a positive and collaborative relationship.

• Plan and organize parent engagement events, workshops, and meetings to enhance parental involvement in the student care community. 

• Collaborate with parents to address their feedback and suggestions.

• Use feedback to make continuous improvements and enhance parent satisfaction.

Administration Task:

• Recruit, train, and supervise centre staff, including tutors and student care teachers. 

• Conduct regular performance evaluations and provide constructive feedback.

• Manage the budget for the student care center, including expenses related to staffing, supplies, and facilities.

• Maintain accurate and up-to-date records of student attendance, enrollment, and other relevant data.

• Oversee the enrollment process, including admissions, registration, and orientation for new students. 

• Collaborate with the marketing team to promote the student care center and attract new enrollments.

Other duties:

• Other ad-hoc duties assigned by Reporting officer. 

About you:

• Possess minimally Diploma in Early Childhood, Diploma in Care and Programme, or a related field  (Candidates without a Diploma but with relevant experience may apply). 

• Minimum 4 years of working experience in Preschool / Student Care environment with a track record of managing teams.

• Proficient in basic productivity tools i.e., MS Office (Word, Excel and PowerPoint)

• Ability to work effectively in a cross-functional and unstructured environment.

• Commitment to fostering a culture of continuous improvement and excellence.

• Excellent interpersonal and communication skills, with the ability to engage with parents, staff, and the broader community. 

• Knowledge of relevant regulations and standards governing student care centers. 

• Good communication, interpersonal skills and classroom management skills                                              

• Organised, detailed and proactive

What You'll Get:

• Opportunity to impact: Shape the future of our student care segment and directly impact the lives of students.

• Leadership and Autonomy: Autonomy to build and lead the teams, implement programs and practices.

• Innovative and evolving environment: Undertake in the ultimate challenge of building and building and managing something from the ground up.

• Wide range of staff benefits: Including health and training etc.

• Professional development and growth: Enhance your leadership skills and grow with other development opportunities.

Our client, a leading international insurer, is looking for a Manager to drive broker partnerships and key customer relationships across Southeast Asia. This role focuses on executing go-to-market strategies, building pipelines, and delivering sustainable growth.

Key Responsibilities

Distribution Management

• Execute broker engagement strategies to drive growth and retention
• Build and manage relationships with key brokers across SEA
• Develop and track deal pipelines with internal stakeholders
• Lead regular broker reviews and performance discussions
• Act as escalation point for broker-related matters

Customer Management

• Develop and execute account plans for key customers
• Build strong relationships with senior client stakeholders
• Drive new business, renewals, and negotiations
• Coordinate with underwriting and internal teams for delivery

Market & Strategy

• Analyze market trends and provide actionable insights
• Support regional initiatives and strategic projects
• Leverage thought leadership to strengthen client engagement

Compliance & Performance

• Ensure adherence to internal and regulatory guidelines
• Deliver against financial and performance targets

Requirements

• Degree in Business, Finance, or related field
• 7–10 years of experience in insurance (distribution, underwriting, or client management)
• Strong network with brokers and corporate clients in SEA
• Proven track record in sales and complex deal execution
• Experience with CRM tools and pipeline management
• Strong communication and negotiation skills

What’s on Offer

• Regional role with strong visibility
• Opportunity to manage key broker and client relationships
• Competitive salary with performance-based incentives

Job Expectations

• Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests’ complaints, requests and inquiries.
  
• Collaborate closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
  
• Establish contacts with house guests/ long-staying guests and offer assistance when needed.
  
• Conduct courtesy calls to guests.
  
• Stay well-versed and updated on all tourist-related information.
  
• Maintain and manage stock of promotional materials for daily operations.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
  
• Friendly and service-oriented, with good communication and interpersonal skills.
  
• Team player who can work closely with Front Office and other hotel departments.
  
• Neat and professional appearance with a positive work attitude.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Locations Available: 

• The Barracks Hotel Sentosa
  
• The Outpost Hotel Sentosa
  
• Oasia Resort Sentosa
  
• Village Hotel Sentosa