Total 3 Director/C-Level job vacancies in Fortitude Valley

The Account Director, Partnerships is an account leadership role within 160/90, based in Singapore and sitting within the Client Services team. This role leads a portfolio of key client accounts across Asia-Pacific, driving strategic direction, commercial growth, and the delivery of best-in-class sports and entertainment partnership programmes.

You will act as the senior strategic lead across your accounts, building trusted relationships with senior client stakeholders, bringing a deep expertise across sponsorship strategy and activation delivery, ensuring all resulting work from the team is executed to the highest standards.

You will oversee complex, multi-market programmes end-to-end, managing internal teams, rights holders, and vendors to deliver seamless activations. In parallel, you will be responsible for account performance and contribute to new business opportunities across the region.

This role reports to the VP, Partnerships, APAC

Key Responsibilities

·      Own senior client relationships, acting as the primary strategic advisor across client, rights holder, and partner stakeholders, while driving alignment across multiple business units and markets

·      Lead the development and delivery of partnership strategies and integrated campaigns, translating client objectives into effective sports partnership programmes

·      Oversee end-to-end campaign execution, ensuring alignment across strategy, creative, production, and on-site delivery, with consistent quality across all touchpoints

·      Provide expert guidance on sponsorship properties and rights integration, ensuring clients maximise value from partnerships and associated assets

·      Be responsible for account performance, including identifying growth opportunities to expand scope

·      Maintain full oversight of budgets, forecasting, and financial tracking, ensuring efficient resource allocation and adherence to targets

·      Ensure internal process excellence across project management, procurement, legal, CRM tracking, and vendor payments

·      Lead relationships with rights holders and vendors, ensuring deliverables are secured, aligned, and executed effectively

·      Define and oversee performance metrics, leading reporting, campaign recaps, and the translation of insights into future improvements

·      Lead and develop Account Managers and Executives, setting clear expectations, providing guidance, and fostering ahigh-performing team culture

·      Work seamlessly across internal teams, markets, and functions to deliver integrated, multi-market programmes

·      Maintain a strong understanding of the sports, entertainment, and sponsorship landscape across APAC, applying cultural and market insights to elevate client work

·      Champion best-in-class client servicing, proactively improving performance, strengthening relationships, and driving continuous improvement

This role is based in the Singapore 160/90 office from Mondays to Thursdays, with the option to work remotely on Fridays.

You will have:

·      A minimum of 7-8 years’ experience within the industry, preferably agency or client-based sponsorship account management experience. Ideally with sports experience.

·      Experience of managing a team with direct reports  

·      Strong knowledge of, and a network of contacts within, the sports industry 

·      Proven ability to prioritize workflow, manage multiple projects and processed simultaneously and drive account success.

·      Prior experience in managing the development and implementation of sponsorship marketing strategy and activation on behalf of a client or company 

·      Prior management of working with an integrated multi-agency  

·      Prior experience managing day-to-day relationships with senior contacts client-side, agencies, and vendors 

·      Understanding of, and practical experience with, event partnerships activation and guest management 

·      Experience in managing multiple projects independently and diligently while delivering under time pressure towards pre-defined goals 

·      Excellent interpersonal and communication skills, with client management experience preferred      

·      Ability to think strategically and creatively, and to problem-solve independently and in groups 

·      Ability to present confidently in pressured situations and in front of groups 

·      Excellent attention to detail, time management, written and oral communication skills 

·      Enthusiastic and flexible team-first player with a proactive approach 

The Hari is coming to Singapore.

Contemporary, cultured and quietly confident, The Hari is preparing to make its debut in the heart of Orchard.

We are seeking a Director of Culinary & Food and Beverage to help shape one of the hotel’s most important expressions.

This is more than an operational leadership role.

It is an opportunity to define dining concepts, create venues people talk about, build exceptional teams, drive commercial success, and cultivate a food and beverage culture that becomes part of Singapore’s social fabric.

It is an opportunity to define dining concepts, create destination venues, build exceptional teams, drive commercial performance and establish a food and beverage culture that becomes part of Singapore's social landscape.

The Opportunity

As Director of Culinary & Food and Beverage, you will lead the strategic and operational direction of all food and beverage experiences across the hotel.

From restaurants and bars to private dining, events, partnerships and future concepts, you will be responsible for creating experiences that are distinctive, commercially successful and authentically aligned with The Hari brand.

Working closely with the General Manager and pre-opening leadership team, you will help shape the culinary identity of the hotel from the ground up.

Key Responsibilities

• Develop and execute the culinary and food & beverage strategy for the hotel
• Lead all restaurant, bar, event and dining operations
• Drive guest experience, quality standards and service excellence
• Develop concepts, menus and outlet positioning strategies
• Manage financial performance, pricing, profitability and productivity
• Build and develop high-performing culinary and service teams
• Collaborate with Marketing, Partnerships and Sales on activations and events
• Support all pre-opening planning, recruitment and launch activities

What You Bring

• Significant leadership experience in luxury, ultra-luxury or lifestyle hospitality
• Proven success managing complex multi-outlet food and beverage operations
• Strong culinary knowledge and commercial acumen
• Experience in openings, re-positionings or concept development
• Ability to lead both culinary and service teams
• Passion for creating memorable guest experiences
• Strong stakeholder management and leadership capabilities

Experience within Singapore's luxury hospitality or dining market is advantageous.

Why The Hari

The Hari is a beacon of modern luxury, bringing together culture, creativity and warm hospitality through experiences that feel personal, thoughtful and distinctive.

We create places that locals love and travellers discover.

As Director of Culinary & Food and Beverage, you will have the opportunity to shape the reputation and identity of a new luxury lifestyle destination from its earliest chapter.

Join Us

• Bring your craft

• Bring your commercial instinct

• Bring your curiosity and standards

And perhaps, bring an idea we have not thought of yet.

The Hari Singapore awaits.

About The Role

As a Boutique Director, you will lead and inspire a high-performing team here at our iconic boutique at Marina Bay Sands. This pivotal role is responsible for delivering unparalleled client experiences, exceeding commercial objectives, and upholding the Maison's esteemed image and legacy. As a leader, you will act as an ambassador with international resonance, while fostering a culture of excellence and serving as a cultivator for future talents.

In collaboration with various departments at our local headquarters, you will strategically manage and develop the commercial and operational performance of both boutiques, overseeing P&L, optimizing operational costs, and monitoring key retail KPIs.

Main Responsibilities

STRATEGIC COMMERCIAL LEADERSHIP & GROWTH

• Develop and execute comprehensive long-term strategies to achieve and surpass ambitious sales targets, KPIs, and profitability objectives for the boutique.
• Proactively identify market opportunities, analyse competitive landscapes, and anticipate business challenges to formulate innovative solutions and measurable success goals.
• Drive sustainable and qualitative business growth, ensuring alignment with Cartier's global vision and market strategies.
• Manage the P&L, overseeing operational costs and optimizing financial performance to maximize profitability.
• Collaborate effectively with corporate and regional teams to leverage brand equity and drive commercial success across the market.
• Act as a key expert and partner on strategic retail projects, contributing insights and driving awareness on critical commercial topics

First Class Client Experience & Development

• Define, lead, and execute client development strategy, ensuring an unparalleled, personalized, and seamless client experience across all touchpoints, both within and beyond the boutique.
• Maximize business opportunities and client engagement through proactive initiatives before, during, and after client visits, adapting swiftly to evolving client priorities.
• Instil a client-centric approach at every level of the boutique's organization, promoting proactive clienteling practices in a highly digitised environment.
• Champion advanced clienteling strategies and an effective appointment model to strategically grow and nurture the client portfolio, enhancing client discovery and data capture.
• Leverage deep client knowledge to forge lasting relationships with visitors, prospects, and high-net-worth individuals.
• Curate bespoke, memorable experiences throughout all client journeys, including orchestrating high-standard concierge and hospitality services.
• Develop an annual animation plan for our various audiences and actively participate in and collaborate on high-visibility events (e.g., High Jewellery presentations, exclusive client treatments, bespoke VIP activations).
• Cultivate and expand the boutique's prestige client portfolio and expertise, identifying and implementing strategies to significantly increase sales within this segment.
• Effectively manage and resolve client escalations, ensuring swift and satisfactory outcomes while upholding the Maison's reputation for exceptional service

INSPIRATIONAL LEADERSHIP & TALENT INCUBATION

• Serve as a true leader, inspiring and engaging teams with the Maison's vision, strategic objectives, and common business goals.
• Cultivate a positive, inclusive, and high-performing environment that fosters a strong sense of purpose and belonging.
• Manage and develop employees with agility, translating the boutique's vision and ambition into clear individual objectives, KPIs, and deadlines.
• Proactively identify, attract, and retain top talents, maintaining a robust pipeline of potential candidates.
• Collaborate closely with HR, L&D teams to design and implement comprehensive development journeys and career paths for team members.
• Lead effective performance management processes, providing continuous coaching and mentorship to maximise individual and team potential.
• Ensure structured onboarding programs for all new team members, setting them up for success and long-term growth.

GLOBAL BRAND AMBASSADORSHIP

• Embody the essence of Cartier, acting as a Maison Ambassador with international resonance across all internal and external stakeholders.
• Articulate and resonate the profound purpose, legacy, and iconic status of the boutique.
• Host and curate exceptional experiences for VIP guests, internal leadership, and external partners during boutique tours and visits.
• Ensure the image and reputation of the boutiques consistently align with and exceed Cartier's exacting global standards.

OPERATIONAL EXCELLENCE & CONTINUOUS IMPROVEMENT

• Ensure the highest standards of operational excellence, strictly adhering to all Maison policies, procedures, and compliance guidelines across both sites.
• Oversee robust inventory management for finished goods, non-finished goods, consumables, and client service products.
• Strategically manage and optimize controllable operating expenses, leading maintenance efforts and cost control initiatives.
• Uphold and enforce health and safety standards of the boutique.
• Continuously review and refine boutique flows and operational processes to enhance efficiency, adapt to evolving customer journeys, and optimize the overall client experience.
• Oversee and optimize all Client Service (CS) flows, ensuring seamless and efficient processing of repairs, after-sales requests, and other client support functions.
• Foster a culture of continuous improvement, implementing clear governance, processes, and tools for effective knowledge sharing and best practices.