Total 1,896 Senior Executive job vacancies

Job Overview

We are seeking a detail-oriented Compliance Executive to support quality, information security, and environmental management initiatives across regional operations. This role will be responsible for maintaining compliance frameworks, supporting certification activities, coordinating audits, and ensuring adherence to established policies and regulatory requirements.

The successful candidate will work closely with internal stakeholders, certification bodies, and business units to maintain compliance standards and drive continuous improvement initiatives.

Key Responsibilities

Compliance & Management Systems

• Support the administration and maintenance of quality, information security, and environmental management systems.
• Assist in the development, implementation, and periodic review of policies, procedures, and compliance frameworks.
• Maintain document repositories and ensure proper version control of compliance-related records.
• Monitor compliance activities and highlight potential risks or areas requiring management attention.

Audit & Certification Management

• Coordinate internal and external audit activities across business functions.
• Prepare supporting documentation and ensure readiness for certification and customer audits.
• Manage corrective and preventive action processes, including follow-up and closure tracking.
• Liaise with certification bodies and external parties on audit planning and certification requirements.

Governance & Continuous Improvement

• Support management review activities and compliance reporting.
• Work closely with business units to maintain and improve compliance standards.
• Assist in implementing process improvements and standardization initiatives across the organization.
• Coordinate resources and stakeholders involved in compliance and audit activities.

Stakeholder Coordination

• Engage with internal departments, external consultants, auditors, and certification bodies.
• Support compliance-related communications and awareness initiatives.
• Provide administrative and operational support for governance and compliance programs.

Requirements

• Diploma or Degree in Business, Information Technology, Engineering, Quality Management, or a related discipline.
• Minimum 2 years of experience in compliance, quality management, governance, audit, or related functions.
• Familiarity with ISO 9001, ISO 27001, ISO 14001, PDPA, or related compliance standards.
• Experience supporting audits, certification activities, and corrective action management.
• Strong documentation, reporting, and organizational skills.
• Good communication and stakeholder management abilities.
• Ability to work independently in a fast-paced environment.

Preferred Skills

• Professional certifications related to ISO standards, auditing, compliance, or information security.
• Experience supporting Quality Management Systems (QMS) and Information Security Management Systems (ISMS).
• Exposure to IT, technology, or managed services environments.
• Familiarity with government portals, regulatory submissions, or compliance administration processes.
• Knowledge of risk management, governance, and continuous improvement methodologies.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

About Carro

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 6 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 6 countries.

• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning

• Formal and informal learning and development programmes to support your growth and career progression.

• Comprehensive benefits including medical, insurance and wellbeing.

• Flexible working arrangements upon request.

• Learn from some of the most experienced mentors in the technology and automotive space.

• Meet and interact with colleagues from all around Asia.

• Pursue opportunities to work at departments in other countries and regions.

• Diverse and inclusive working environment with modern workspaces.

• Fun and engaging employee events, initiatives, and celebrations.

Responsibilities

• Delivering a vehicle from Point A to Point B, following specific given instructions

• Ensuring that daily operational targets and schedules are met without delay

• Update and maintain vehicular records as required

• Prepare simple documentation/recording work when necessary

• Observe safety driving rules and rules set by Company when driving

Requirements

• Valid Class 3/3A Singapore Driving License

• At least 3 years of driving experience with good track record

• Good communication skills and work well as a team

Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit: www.carro.co

About the Role

We are partnering with an established company in the foodservice industry to hire a driven and results-oriented Sales Executive / Senior Sales Executive.

This role focuses on managing and growing foodservice accounts within the HORECA and institutional segments, including hotels, restaurants, cafés, catering groups, central kitchens, and other foodservice customers.

Candidates should have relevant sales experience in the foodservice, FMCG food, F&B supply, or HORECA-related industry, with the ability to manage customer relationships, identify new business opportunities, and achieve sales targets.

Key Responsibilities

• Manage and grow existing foodservice accounts, including HORECA and institutional customers

• Identify and develop new business opportunities to achieve sales targets

• Build and maintain strong relationships with key customers and decision-makers

• Conduct regular sales visits, presentations, and product demonstrations

• Prepare quotations, follow up on enquiries, and close sales deals

• Work closely with internal teams, including operations, logistics, and customer service, to ensure smooth order fulfilment

• Monitor market trends, competitor activities, and customer needs

• Support marketing initiatives and promotional activities

• Ensure timely collection of payments and maintain healthy account receivables

Requirements

• Must have minimum 3 years of sales experience in foodservice, FMCG food, F&B supply, HORECA, or related industry

• Experience managing HORECA accounts such as hotels, restaurants, cafés, caterers, central kitchens, or institutional customers will be highly relevant

• Proven track record in meeting or exceeding sales targets

• Strong communication, negotiation, and relationship management skills

• Self-driven, independent, and results-oriented

• Good understanding of Singapore’s foodservice market

• Possess a valid Class 3 driving licence

• Own vehicle will be an advantage

• Candidates must be legally eligible to work in Singapore. No work pass sponsorship is available.

What’s in It for You

• Attractive base salary with commission structure

• Transport allowance

• Medical benefits

• Performance bonuses

• Career growth opportunities within a stable organization

Interested candidates may submit their application. We will review your profile and contact shortlisted candidates for further discussion and next steps.

Alternatively, you may send your resume to: connect@people-connects.com

We regret that only shortlisted candidates will be notified.

People Connects Pte Ltd | EA Licence No. 25C3002 | Lim Liang (Jason) | CEI Reg. No.: R2157225

Our client is a fast-growing AI company building enterprise-grade agentic automation solutions for large organizations. They are looking for a hands-on, client-facing AI engineer to work directly with enterprise clients and bring AI-driven automation workflows into production.

This role is best suited for a strong engineer who enjoys solving ambiguous customer problems, working close to real business operations, and moving from discovery to implementation quickly. You will help clients identify where AI agents can create practical impact, then design, build, integrate, deploy, and iterate solutions within complex enterprise environments.

You will work across backend engineering, solution design, integrations, data flows, deployment, and customer engagement, with a strong focus on reliability, business value, and production outcomes.

Key Responsibilities

• Partner directly with enterprise customers to understand their workflows, pain points, technical environments, and success criteria.
• Translate ambiguous business problems into clear technical plans, solution designs, and production-ready implementations.
• Build, configure, and deploy AI agents and automation workflows that connect with customer systems, data sources, APIs, and business processes.
• Own the delivery lifecycle from discovery and scoping through build, testing, launch, monitoring, and ongoing iteration.
• Write high-quality code for backend logic, integrations, workflow automation, data handling, and deployment requirements.
• Work with real customer data and production environments to test performance, measure outcomes, and improve solution effectiveness.
• Collaborate with product and engineering teams to improve the platform based on customer needs, deployment learnings, and field feedback.
• Run technical workshops, guide customers through implementation decisions, and explain technical trade-offs clearly to both technical and non-technical stakeholders.
• Identify repeatable patterns, create documentation, improve internal tools, and help scale delivery practices as the team grows.
• Take ownership of reliability, performance, maintainability, and long-term customer success after deployment.

Requirements

• Minimum 6 years of experience in software engineering, AI engineering, implementation engineering, technical consulting, or similar hands-on technical roles.
• Strong backend engineering fundamentals, including system design, APIs, integrations, data flows, and production systems.
• Experience with AI agents, LLM applications, automation platforms, workflow tools, or data-heavy enterprise systems.
• Experience building or deploying AI solutions in complex customer environments, especially where requirements are ambiguous or evolving.
• Comfort working directly with enterprise customers, including business, operations, IT, and technical stakeholders.
• Ability to quickly understand customer workflows and identify where automation or AI can deliver practical business impact.
• Strong ownership mindset, with the ability to create clarity, drive decisions, and move projects forward independently.
• Clear communication skills, with the ability to explain technical concepts, implementation plans, risks, and trade-offs in a practical way.
• Experience working with production systems, including testing, debugging, monitoring, performance improvement, and ongoing iteration.
• Regular use of AI tools and a practical understanding of what current AI technologies can and cannot do.
• Comfort operating in a fast-moving, early-stage environment where priorities may shift and solutions need to be developed quickly but thoughtfully.

Nice to have

• Experience in enterprise implementation, deployment, professional services, customer engineering, or technical consulting.
• Experience working with large enterprise clients in Singapore, especially across FSI, telco, insurance, aviation, or other complex industries.
• Startup or zero-to-one environment experience.

About The Company

We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.

Job Summary

The successful candidate plays a key role in providing comprehensive operational and administrative support to the Commercial team. This position ensures smooth execution of category initiatives, accurate system and data management, effective supplier coordination, and timely delivery of promotions and commercial activities.

This role is based in Tampines North.

Key Responsibilities

• Work closely with the Category Manager to support assigned categories in achieving sales, profit, market share, and productivity goals.
• Coordinate and implement category action plans, ensuring timely execution to meet business objectives.
• Provide full administrative support for supplier onboarding and new product development processes.
• Ensure all pricing, cost, and commercial changes are updated accurately in the system.
• Manage creation and maintenance of item master data and new article records.
• Support administration and monitoring of consignment activities.
• Maintain promotional downloads and coordinate approvals for marketing materials.
• Assist with weekly promotion commitments, collaborating with Operations, Marketing, Supply Chain, and suppliers for seamless execution.
• Liaise with suppliers on documentation, administrative updates, and operational requirements.
• Ensure timely submission of documents for system and master data updates.
• Proactively support internal stakeholders, highlighting risks or issues that may impact operations.
• Handle ad-hoc tasks to support the Category team.

Qualifications

• Diploma in Business Management, and/or relevant field.
• Good proficiency in Microsoft Office, especially Excel (Pivot Tables, VLOOKUP).
• Knowledge of SAP or similar ERP systems is advantageous.
• Excellent communication and coordination skills, with the ability to manage multiple stakeholders.
• Highly organized, detail-oriented, and capable of handling multiple tasks concurrently.

If you’re constantly seeking for expansion and love working with fun and dynamic team to drive and grow within the company, we would love to hear from you!

*NO EXPERIENCE REQUIRED*

If you are!

⭐️ TEAM PLAYER & OUTGOING

⭐️ Comfortable with face to face sale

⭐️ Enjoy working in fun & fast paced environment

We provide

Job Description

• Industry/ Organization Type: Wholesales & Retails Trade
• Position Title: Sales/ Business Development Executive – (Landscape / Construction)
• Working Location: East Area
• Working Hours: 5 days (Monday-Friday, 8.30AM – 5.30PM)
• Salary Package: Basic Salary
• Duration: Permanent

Key Responsibilities

• Build and manage trusted relationships with assigned clients, serve as the primary contact to ensure a seamless, positive experience.
• Understand client needs, objectives, and challenges to craft tailored indoor plant and landscape solutions, prepare consultative proposals.
• Manage both new and existing accounts to achieve sales targets, driving new-customer acquisition, retention, and revenue growth.
• Negotiate and close deals and capture/resolve customer feedback.
• Collaborate with Operations, Accounts, and the CRS team to coordinate delivery and service, share client insights to improve offerings.
• Monitor, analyze, and report on sales performance to Sales Manager.
• Other ad-hoc duties as assigned

APPLY NOW!!!

• Excellent communication, listening, presentation, and interpersonal skills, comfortable engaging with people at all levels.
• Diploma in landscape or horticulture (or related) with at least 2 years’ landscape industry experience.
• Strong analytical mindset, meticulous and effective at problem‑solving.
• Proven negotiation and deal‑closing skills, able to understand client business needs and tailor solutions.
• Comfortable using business systems, especially Microsoft Dynamics 365 Business Central.
• Strict adherence to established procedures and workflows.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80220 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About the Role

We are looking for a highly organised and dependable Executive to provide comprehensive secretariat, administrative, and logistical support to a department and its senior leadership.

What You Will Do

Secretariat & Administrative Support

• Provide full secretariat support including meeting scheduling, agenda preparation, minutes writing, material collation, and follow-up tracking
• Make travel arrangements and verify travel invoices, claims, and reimbursements
• Assist with requests and queries from internal and external stakeholders in a timely and professional manner
• Cover PA duties for the Executive Director and Director when required

Events & Meetings Coordination

• Coordinate and organise events, meetings, and engagements across physical and virtual platforms
• Manage venue arrangements, logistics, and all supporting materials for internal and external engagements
• Support advisors with scheduling, logistics coordination, and claims processing
• Handle other ad-hoc tasks and projects as assigned by the team or department

What We Are Looking For

• Diploma or Degree in Business Administration, Secretarial Studies, Office Management, or a related field
• Proficient in Microsoft Office — Word, Excel, PowerPoint, and Outlook; familiarity with virtual meeting platforms (Zoom, Teams, Webex)
• Proactive self-starter who anticipates needs and takes initiative without being prompted
• Singaporeans Only

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is notrequired at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd |11C5781

Senior Legal Counsel (Hybrid)

Interested applicants: please email your CV to claire@2nats.com (do not rely only on the job portal, TQ!)

About the company

Our client is an expanding digital entertainment and content technology business operating across borders, working with international partners and stakeholders.

The opportunity

This is a newly created role and the company’s first dedicated in-house legal hire, brought on due to growth. You’ll lay the groundwork for contracting and IP governance, working closely with leadership and commercial teams to introduce practical, business-friendly legal structure in a fast-paced setting. The role is hands-on, with commercial agreements and IP/trademarks as the two main pillars.

Key responsibilities

• Commercial contracting (primary): Draft, review, and negotiate a range of agreements including SaaS/technology contracts, SLAs, NDAs, referral/partner arrangements, and vendor/services agreements

• IP & trademarks (critical): Manage day-to-day IP matters, including trademark portfolio work (filings, renewals, watch services), IP clauses in commercial deals, licensing and usage permissions, and coordinating enforcement actions with external counsel

• Build contract templates, playbooks, and a streamlined contracting process to help teams execute faster

• Manage and coordinate external counsel across relevant jurisdictions

• Support additional legal/compliance needs arising from cross-border operations

Requirements

• Qualified lawyer with 7–12 years’ post-qualification experience (PQE)

• Strong commercial contracting track record with confident drafting and negotiation capability

• IP/trademarks experience is essential, including portfolio management and advising stakeholders on protection and permitted use

• Comfortable operating as the first in-house legal hire, working independently and setting up simple, scalable processes

• Advantage: experience in gaming / interactive content / digital entertainment

• Bonus: cross-border exposure and experience managing multiple external counsel across jurisdictions

Recruitment note (Exclusive mandate)

This search is handled on an exclusive basis by 2Nats (Nat & Nat Search). To keep the process confidential, the client name will be shared with shortlisted candidates. Please apply via the recruiter for first review and briefing.

Warm regards,

Claire Lin Xiuxin EA Licence No.: R1103711

2Nats (Nat & Nat Search Pte Ltd EA: 26C3281)

Email: claire@2nats.com  Website: https://2nats.com/ 

Linkedin: linkedin.com/in/clairelinxx/

Interested applicants do reach out via email to claire@2nats.com (do not only apply through this job portal, TQ!)

Job Summary

Drive business growth by identifying new opportunities, managing client relationships, and delivering sales presentations. Prepare proposals and coordinate with teams to achieve sales targets and ensure customer satisfaction.

Responsibilities

• Identify and pursue new business opportunities to expand the customer base
• Build and sustain strong relationships with existing clients to enhance customer loyalty
• Deliver effective sales presentations and product demonstrations to prospective customers
• Prepare accurate quotations, proposals, and sales contracts to facilitate sales closure
• Follow up on customer enquiries and negotiate sales agreements to secure deals
• Collaborate with internal teams to ensure seamless project execution and high customer satisfaction
• Consistently achieve monthly and annual sales targets to drive revenue growth
• Monitor market trends, competitor activities, and customer feedback to inform sales strategies
• Participate in site visits, exhibitions, and networking events to promote products and services

Preferred competencies and qualifications

• Friendly and Willing to Learn.

Other Information

Benefits

• Basic Salary + Commission Scheme
• Performance Bonus
• Annual Leave & Medical Benefits
• Career Advancement Opportunities
• Training and Product Knowledge Support

Salary

• SGD 2,500 – SGD 5,000+ per month (Basic + Commission)

• Manages change orders and variation claims from subcontractors, prepares corresponding change order and variation claims to the Client, and maintains a complete register of all change orders.
• Collaborates closely with project teams and various disciplines (Engineering, Construction, Procurement, Subcontractors) to support timely contract price adjustments and claims.
• Prepares documentation and substantiation for variation orders and claims in accordance with contract requirements and submits submissions to the Client with follow‑up until approval.
• Manages the full spectrum of subcontracting works, including claims administration, measurements, and bills of quantities.
• Prepares tender and subcontract documents, bid and subcontract checklists, and conducts bid and subcontract evaluations and summaries.
• Ensures main contract terms, project specifications, and requirements are fully incorporated into tender and subcontract documents.
• Monitors, reviews, and verifies subcontractors’ milestone and progress claims and invoices in a timely manner, and coordinates with internal cost control and finance teams for payment processing.
• Administers subcontracts, including issuance of work orders and day‑to‑day contractual management.
• Organises kick‑off meetings and other ad hoc meetings with subcontractors.
• Manages and maintains performance securities provided by subcontractors.
• Handles day‑to‑day contractual correspondence with subcontractors, including preparation and tracking of incoming and outgoing contractual letters.
• Procures subcontracting works within approved budgets and in compliance with company financial guidelines.
• Monitors subcontracting costs and ensures expenditure remains within allocated budgets.
• Manages subcontract close‑out activities, including dispute settlement, final accounts, completion certificates, and related contractual documentation.
• Participates in monthly cost reviews when required and manages warranty and defect claims, if any.
• Participates in project meetings and interfaces with cost control, procurement, and other relevant stakeholders.
• Performs ad hoc assignments as assigned.

Requirements:

• Degree / Diploma in any Engineering disciplines or Quantity Surveying
• Minimum 5 to 10 years of experiences.
• Familiar with offshore platforms, modules, FPSOs, jackets, etc. and onshore petrochemical plants, renewable energy era will be an added advantage
• Good team player and able to work independently with minimal supervision
• Willing to commit overtime as and when required

Location: 

Admiralty Yard

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Working Hours: 
Monday – Thursday: 8:00am – 5.15pm 

Friday: 8:00am – 4.30pm 

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

The Marketing Executive (Partnership & Outreach) supports the development of patient referral networks and strengthens partnerships with insurance providers, corporate organizations, general practitioners (GPs), and medical specialists. The role focuses on outreach activities, relationship management, and facilitating awareness of healthcare services to support appropriate referral pathways. The position also works closely with internal teams to support service awareness, stakeholder engagement, and departmental initiatives.

Insurance & Corporate Outreach

• Develop and maintain relationships with insurance providers, corporate partners, and third-party administrators (TPAs).
• Support engagement with corporate partners regarding healthcare services and panel participation.
• Coordinate with internal teams on matters relating to insurance panels, corporate healthcare programs, and patient access processes.

GP Engagement & Referral Network

• Establish and maintain professional relationships with general practitioner (GP) clinics to enhance awareness of healthcare services and referral pathways.
• Provide information on healthcare services and facilitate appropriate referral pathways from GP clinics.
• Conduct regular outreach visits and engagement activities with GP partners.

Specialist Referral Collaboration

• Build and maintain collaborative relationships with medical specialists / medical providers to support cross-referral opportunities.
• Support the development of referral partnerships within the healthcare network.
• Assist in initiatives aimed at strengthening specialist engagement and collaboration.

Outreach & Awareness Initiatives

• Support healthcare outreach activities, educational programs, and stakeholder engagement initiatives.
• Assist in organizing events, seminars, or engagement sessions aimed at increasing awareness of healthcare services.

Administrative & Ad Hoc Support

• Assist in marketing initiatives, events, and outreach activities when required.
• Provide administrative and coordination support for business development initiatives.
• Prepare reports, updates, and market insights for management as needed.

Requirements

• Diploma or Degree in Business, Healthcare Management, Marketing, or a related field.
• Prior experience in healthcare outreach, business development, or healthcare partnerships is advantageous.
• Strong interpersonal and communication skills with the ability to engage healthcare stakeholders.
• Ability to work independently and manage multiple outreach activities.
• Familiarity with healthcare referral networks, GP clinics, or insurance panels is an advantage.

Key Responsibilities

• Client Relationship Management: Develop and maintain strong relationships with clients to ensure satisfaction and retention. Act as the primary point of contact for clients, addressing their needs and concerns promptly.
• Sales and Business Development: Identify and secure new business opportunities through networking and prospecting activities. Prepare proposals, contracts, and presentations for potential clients.
• Collaboration: Work closely with internal teams (marketing, sales, operations) to align client-facing activities and ensure that client expectations are met.
• Market Analysis: Monitor industry trends and competitor activities to identify new business opportunities and recommend improvements in strategies.
• Reporting: Prepare regular reports on account status, transactions, and progress towards sales targets. Maintain detailed records of client interactions in CRM systems.

Required Skills and Qualifications

• Education: A bachelor’s degree in business administration, Marketing, Communications, or a related field is typically required.
• Experience: Relevant work experience in sales or customer service is highly beneficial. Familiarity with CRM software is a plus.
• Communication Skills: Excellent verbal and written communication skills are essential for effective client interaction and relationship management.
• Analytical Skills: Strong analytical skills to assess market trends and client data, enabling informed decision-making.
• Negotiation Skills: Ability to negotiate contracts and close deals effectively to maximize profits.

As a Senior IT Engineer , you will be responsible for managing and ensuring the stability, availability, and performance of the organization’s enterprise IT infrastructure, with a focus on systems, storage, backup, and disaster recovery operations.

• Manage and support enterprise IT infrastructure, including Windows/Linux servers and virtualization platforms (VMware / Hyper-V)
• Administer, configure, and maintain storage environments (SAN / NAS), including provisioning, monitoring, performance tuning, and capacity management
• Manage enterprise backup solutions such as Veeam, Commvault, or Veritas NetBackup
• Monitor backup jobs, investigate and resolve failures, and perform regular restore testing and recovery validation to ensure data integrity
• Support disaster recovery (DR) operations, including replication setup, failover/failback execution, and periodic DR drills/testing
• Ensure adherence to defined RPO (Recovery Point Objective) and RTO (Recovery Time Objective) targets, as well as data protection and compliance standards
• Perform proactive infrastructure monitoring, system health checks, patch management, and preventive maintenance activities
• Participate in incident management, troubleshoot infrastructure issues, and ensure timely resolution with minimal business impact
• Conduct root cause analysis (RCA) for major incidents and implement corrective and preventive actions (CAPA)
• Coordinate with internal IT teams, vendors, and external clients for support, escalation handling, and project implementation
• Maintain accurate and up-to-date technical documentation, operational runbooks, backup reports, and infrastructure records
• Support infrastructure optimization initiatives, including performance improvements, automation opportunities, and capacity planning
• Provide escalation support for complex technical issues beyond L2/L3 operational teams (Senior Engineer responsibility layer)